Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SEAT BELTS
PE02082CHRYSLER GROUP LLC11/06/200204/23/2003SAFETY BELT CINCHING LATCH PLATE
 There are no injuries or fatalities associated with this alleged defect.while conducting this investigation, odi found that the subject cinches meet the load bearing requirements of federal motor vehicle safety standard 208, and that many of the reported failures were due to incorrect child safety seat installations. additionally, the report rate is low (1.60/100k).the information available fails to establish the existence of a defect trend at this time.further allocation of agency resources to this issue is unwarranted and the preliminary evaluation is being closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
03/06/2010
 My driver seatbelt unleashes on it own as i drive. when i put the seatbelt around me and it clicks, but it still comes off.
04/15/19991
 1. seatbelts, housing repeatedly fell down. never replaced, service only pulled it back up and the problem continues 2. all four window regulators replaced prior to recall. now i have one window that will go down. the rest are stuck in the up posiiton. of course, my warranty is up. 3. rear differential went out at 63,000. 3,000 past warranty. 4. all four ball joints are bad. serviceman says unsafe to drive until replaced. still waiting on a recall. 5. passenger front seat cover came apart at seams. service said not covered by warranty. 6. hood latch does not release hood. my vehicle is now parked and not being driven at 80,000. i do not have and will never have another chrysler product in my drive. i bought this vehicle new and took very good care of it. it seems to be falling apart around me. seems i have heard stories about the ball joints, wheels coming off, etc. no one killed yet, but no recall yet either i see. *la
10/01/200302/23/1998
 My husband and i own a 1998 dodge, durango. we have a 17 month old daughter that we have installed a car seat in the back seat for and on several occassions we have noticed the seat belt that holds her seat in has become unlatched. it has recently been brought to my attention that this is a gen3 seat belt and this is a common problem with this latch.
07/22/200347000101/09/2002
 Accident, airbags did not deploy, seat belts didn't work proper. loss of of control from steering problems. steering problems on wet roads. transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. car is parked because i am afraid to drive it. been back to dealer with problem after problem. *ak
11/01/2002201/03/1998
 I have intermittently noticed that the seat belts going through my two daughters' safety seats have mysteriously become unclipped. it happened during normal driving time. i have not noticed them becoming unclipped at the same time. it did not occur to me that this maybe a problem until i saw the news report on wpvi-channel 6 in philadelphia, pa. i am not sure of the exact incident dates. i do recall at least two incidents when taking my children out of the car, i noticed that the one of the seats had become disconnected. i thought it was unusual, but never reported the incident. *nlm
04/04/20031
 1998 dodge durango with gen 3 safety belts. *jb
02/14/20021
 While driving at 40 mph in a head-on collision without warning, seat belt failed to restrain driver from moving forward, consumer sustained major head injuries.*ak *yd
SEAT BELTS - FRONT
02/15/2003111/01/2001
 The driver and passenger seat belts failed to restrain consumer, when the vehicle was involved in an accident.*jb *ts
SEAT BELTS - FRONT - ANCHORAGE
08/01/2002
 While traveling on highway and without prior warning driver's side seatbelt will come loose. dealership is aware of problem.*ak
03/08/20021
 Consumer found the seat belt buckle undone a few times owning it to them becoming a little loose and the child seat tilting over on the release button. *jg
11/01/1999
 Gen three seatbelts are in this vehicle. they need replaced to gen 4. *ak
11/01/2001
 I have the gen3 seatbelts and chrysler refuses to recall these vehicles. *ak
01/01/2002
 Seatbelt are defective and prone to unlatching improperly.*ak
07/04/1998112/13/1998
 Driver seat belt doesn't always fasten. *yc
08/24/1998101/01/1998
 During vehicle collision seat belt did not restrain properly, no deployment of air bags until after consumer hit windshield,resulting in injuries
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/01/19011
 1998 dodge durango seat belt buckle broke. *ts *jb
04/29/2004
 There has been no incident yet, but the driver side seat belt is coming apart and is so twisted as to be unsafe. the red button in the center of the buckle is coming out of the casing. i am concerned for my family's safety.
02/01/2004103/01/2003
 Almost every time i go to put my children in their car-seats the safety belts have been released from the children wiggling to get into their car-seats. we make a big issue of our children being properly installed intheir car-seats. we have read all the user manuals and even taken classes to insure we are installing them properly. none of this does us any good when the seat-belts release so easily. i have problems with this almost daily. will it take one of my family being injured or even killed before there will be something done. this has happend more times than i could even count.*ak
12/08/20001
 Front of driver's seat has separated from track. dealer has been notified, and told consumer that parts were on back order.*ak dealer replaced track. back seat buckle broke. *slc
07/01/1998104/01/1998
 Seat belt latch.
SEAT BELTS - FRONT - RETRACTOR
05/04/2005142000109/01/2003
 Brakes failed at 50mph. slammed into the back of semi truck at 40mph and totaled vechile. the seatbelt restrant and airbag system failed to engage. i slammed into the steering wheel to break 2 ribs and crack my sternum. if the airbags would have went off i wouldnt be having back and neck problems either. i wish dodge would help us instead of hurting us.
12/26/199911/01/1997
 Shoulder restraint fails to operate in cold temperatures (less than 25 degrees). chrysler will not replace untill dealership can duplicate problem. chrysler has been notified that this is unacceptable, due to unreliability of said seat belt. if seat belt will not retract, children will not have the means to be safely restrained in the vehicle. *ak
SEAT BELTS - FRONT - WEBBING
 While driving shoulder belts for the middle seats tighten around the occupant for no reason. occupant has to keep taking the seat belt off to readjust it. van taken to the dealership. problem has not been corrected. please provide any further information. *ak
SEAT BELTS - REAR
600001
 The rear seat belt locking mechanism fell apart in the consumer's hand.*mr *ts *jb
05/27/2003600001
 Defective seatbelt: the locking seatbelt mechanism on my doge durango fell apart in my hands. i contacted doge who told me the car was too old (98) and too many miles (60,000) they suggested i buy a new doge vehicle.
SEAT BELTS - REAR - BUCKLE ASSEMBLY
07/22/2006140000208/02/2002
 Dt*: the contact stated that the left seat belt in the second row of the vehicle would not unlatch once it was buckled. the belt on the right failed to latch at all, and the metal in the buckle was exposed. the vehicle was not taken to a dealer.