Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 06E022000 | BRAKE PARTS, INC. | E (Equipment) | 7440 | 03/20/2006 | MFR | CHRYSLER GROUP LLC | 03/13/2006 | 03/13/2006 | ||||||||
| Defect Summary | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 99V341000 | DAIMLERCHRYSLER CORPORATION | from 08/27/1997 to 05/21/1998 | V (Vehicle) | 96892 | 02/21/2000 | MFR | CHRYSLER GROUP LLC | 12/02/1999 | 12/07/1999 | |||||||
| Defect Summary | Vehicle description: sport utility vehicles. the rear brake tube can contact an underbody crossmember eventually wearing a hole in the tube. | |||||||||||||||
| Consequence Summary | If the tube were perforated, there would be a reduction in braking from the rear wheels, increasing stopping distances. | |||||||||||||||
| Corrective Summary | Dealers will install a rubber isolator on all vehicles that do not indicate tube contact. vehicles that show contact and have less than 45,000 miles and no signs of red rust will have the rubber isolator installed with silicone to protect the tube where the coating has worn off. vehicles that exhibit contact, and have more than 45,000 miles or show signs of red rust, will have the brake tube replaced with the production tube and isolator. | |||||||||||||||
| Notes | Owner notification began february 21, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 03004 | 08/04/2003 | 10003580 | Inoperative anti-lock brake system (abs) software reprogramming. advance service information #03-004. *tt | 10/24/2003 | |
| 976798 | 12/18/1997 | 600567 | Brake dust accumulates causing discoloration of chrome or high luster front wheels. *ak | 05/26/1998 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 050399 | 04/23/1999 | 604710 | Information regarding front brake caliper mounting to steering knuckle thread repair. *tt | 05/10/1999 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 050598 | 10/09/1998 | 602909 | Brake grind or growl sound coming from the front brakes during low speed braking. *ak | 01/20/1999 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||||
| 050698 | 10/09/1998 | 602902 | Rattle noise coming from front brake caliper area. *ak | 01/20/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/28/2013 | 95600 | ||
| Nyle maxwell dodge supercenter in austin texas was paid to fix my sensor light for the antilock brake system which comes on continuously and stays on 100 percent of the time. i was told that they needed to replace a sensor which would cost just over $1100, and was required to sign off on a form so they could begin the work. after they had my dodge durango a couple of days, february 27, 2013, i got a phone call from service to say they could not completely fix the problem and that the light still comes on intermittently. their explanation was confusing. so i believe that i understand from this, if the warning light is on that the abs brake will not be working at all. after this, i was given an option of paying another $350 for a separate part, perhaps module and the service man felt it would be the solution. i collected my car without nyle maxwell dodge supercenter having fixed this $1100 issue. but i paid their bill. (i need to take it somewhere for a second unbiased opinion.) as a customer/consumer of their service agreement, i should have the right to expect them to fix it from here on out to completion at the expense of nyle maxwell dodge supercenter; or refund me. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 06/18/2004 | 63000 | 1 | |
| Consumer's vehicle was involved in an collision while going about 55-60 mph and a van crossed in front, causing consumer's vehicle to rear-end the other vehicle. abs brakes failed. consumer pushed the brakes down to the floor, but vehicle still did not stop. upon impact, air bags failed to deploy. *ak | |||
| 10/01/1998 | 5 | 07/01/1998 | |
| Front brakes lock up on wet surfaces during braking resulting in a loss of control. one time nearly slid into a curb sideways. another time nearly slid into oncoming cross traffic at an intersection. several times the durango has slid in wet parking lots. | |||
| 09/01/1998 | 1 | 07/08/1998 | |
| Anti-lock system failed. *yc | |||
| 10/11/1998 | 4 | 03/01/1998 | |
| Brakes lock and car highly succeptable to hydroplaning when turning, especially from a stopped position, on any level of rainfall. most serious incident involved car turning 360 degrees twice then resting opposite side of roadway, in oncoming traffic lanes, after jumping a low median, completely out of my control. i was attempting to turn on a green arrow from a dead stopped position, going approx 0-5 mph when losing control of the car. i do not feel safe driving this vehicle. | |||
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 05/01/2003 | 60000 | 3 | 02/05/1998 |
| I own a 1998 dodge durango. in the last 2 years i have had to replace the engine and drive shaft, simply because they failed. the suv has been meticulously cared for; all maintenance schedules have been followed. in addition, the abs computer/system had to be replaced, and now 15 months later, the abs light has come on again. i wanted to know if other customers have experienced similar problems with this vehicle. when i called customer service, the only people i have been able to talk to have been the low level employee. they will not, and probably have been instructed not to, forward the call to someone in upper management. they will not give me any information as to whether the problems i have had with this vehicle are common.this has been very frustrating.*ak | |||
| SERVICE BRAKES, AIR - DISC | |||
| 05/20/2004 | 72995 | 1 | |
| Vehicle acquired in july of 2004. all component system failures listed have occurred since that timeframe. engine overheated due to two (2) freeze plugs that failed between the rear of the engine and the transmission housing. reverse lights no longer function and cause is still under investigation. front transaxle assemblies were replaced as were the lower ball joints. vehicle is currently at a repair facility requiring upper ball joint and tie-rod end replacement.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/24/2009 | 130000 | ||
| Tl*the contact owns a 1998 dodge durango. while driving approximately 35 mph on normal road conditions, the brake pedal required greater force in order for the vehicle to slow down. suddenly, the brake pedal extended to the floor. the abs and brake warning indicators illuminated on the instrument panel and remained lit until the engine was turned off. the stopping distance increased when braking. the vehicle was taken to an authorized dealer for inspection and they discovered nhtsa campaign id number 99v341000 (service brakes, hydraulic:foundation components:hoses). the vehicle was previously repaired under a recall; however, it was insufficient in remedying the failures. the vehicle has not been repaired. the failure mileage was 130,000 and current mileage was 139,000. | |||
| 02/20/2009 | 134000 | 1 | |
| I bought this car used in the last week of november '08. i had my brakes done by an individual maybe two weeks later. a couple of day later driving home from work i started hearing a real loud iron grinding noise. the next day i had the car towed to aamco, who told me my caliper pins had came out, and i would need a new steering knuckle and a set of caliper pins.the truck was fixed costing me $525 (noting: mechanic used a used steering knuckle.) now 2 months after those repairs i need a wheel spindle, and caliper bolts because the threading have stripped away and something totally unrelated a neutral safety switch. costing me $580. i was told that by firestone who told me i needed new tie rods and then corrected themselves by telling me i needed a new steering knuckle - who wouldn't even work on my car because of liability told me that it was unsafe to drive because the right front tire could literally fall off due to lack of support and cause a major or serious accident, and that i needed to take it back to aamco. i didn't want to because i felt aamco should have fixed this the first time. but after fighting with them and reading the other complaints maybe they're not in the wrong. *tr | |||
| 06/10/2008 | 93322 | 1 | |
| Dodge durango 1998 brake line rusted through . i checked your web site and found recall id nhtsa:99v341000 which is exactly what happened . i contacted two dodge dealers , and they said there was never any recall for that problem . *tr | |||
| 02/06/2006 | 59718 | 1 | 05/08/1998 |
| I took vehicle to my mechanic, complaint regarding left front brake. already had new brakes, rotors replaced one year ago. mechanic found that the ball joints need replaced. vehicle has 59,000 miles on it, and has already had ball joints replaced, during a tsb repair bulletin, several years ago, on my 1998 dodge durango, 4x4. mechanic says that spindles need replaced, along with ball joints. premature failure, vehicle should drive for 100,000 miles before a failure such as this on the ball joints. currently waiting on parts from dealer, to replace worn parts, had extended warranty, but already ran out in may 2005. am also having bushings replaced, due to extreme temps in phoenix area. will cost over $3000.00 to do the repairs, which should either be recalled by dc, or covered under warranty. will also call and complain to dealer. *nm | |||
| 02/22/2005 | 3 | 09/01/1998 | |
| Dt: contact stated both lower ball joints were replaced twice on vehicle. also, both front tires had to be replaced twice. the service dealer stated the tires needed replacement due to the failure of the ball joints. the first replacement occurred when the vehicle's mileage was at 27,280. the second replacement occurred at 43,908 miles. consumer stated front end was making a squeaking noise and was driving differently. consumer contacted manufacturer, and was sending the service receipts. there was a recall on different model year for this specific component, but consumer's vehicle was not included in the recall campaign due to vin. consumer did not have the complete address for the dealership where the vehicle was purchased.*ak repair receipts attached for ball joints. windshield sprayer sprays one side. connector repalced. front brake pads and rotors machined. *tt | |||
| 05/04/2005 | 142000 | 1 | 09/01/2003 |
| Brakes failed at 50mph. slammed into the back of semi truck at 40mph and totaled vechile. the seatbelt restrant and airbag system failed to engage. i slammed into the steering wheel to break 2 ribs and crack my sternum. if the airbags would have went off i wouldnt be having back and neck problems either. i wish dodge would help us instead of hurting us. | |||
| 01/06/2004 | 38000 | 2 | |
| The front wheels do not lock when applying the brakes. the rear brakes seem to be defective. the dealer can find no defects. | |||
| 05/21/2004 | 3 | 01/10/1998 | |
| I purchased my durango in 1998, i have had it in to the dealer because of steering column noise, was told nothing was wrong with it. my front right brake squeals and i get grease on my wheels, had replaced, still makes the noise. my fuel strap was replaced in a previous recall. now i am going to have to have the ball joints redone, they are separating. was told vehicle is unsafe to drive, wheel will fall off. i would like to know why there has been no recalls on this problem. we also have a friend that has a 2000 that needs to replace his because of the same situation. will there be a recall? *ak | |||
| 06/15/2000 | 40000 | ||
| Front brakes (replaced 3x's in one year) keep failing on dodge durango causing uneven tire wear and alignment to shift. i've had to replace the front tires 4 times and the rear tires twice since i bought this vehicle january 2,2000. all tires wear at an angle with several bald spots in different places. i also replaced the water pump and radiator february 2003. now the air conditioner is not working. the transmission went out a couple of months after i purchased the vehicle. it was still under warranty, but i still had to pay 300.00 out of pocket for whatever reason. | |||
| 09/09/2003 | 1 | 05/01/2000 | |
| Vehicle failed state inspection. needed to replace the upper and lower ball joints.*ak both upper and lower ball joints were replaced and vehicle passed inspection. the front brakes and rotors were also replaced. *ph *nlm | |||
| 11/01/1998 | 1 | 03/01/1998 | |
| Rear brakes squeak. | |||
| 07/04/1998 | 1 | 12/13/1998 | |
| Brakes malfunction in rain, causing vehicle to skid. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/01/2003 | 1 | ||
| All of the vehicle's ball joints had to be replaced. *nm the consumer stated that there was a problem in the front end of the vehicle. the recall did not include the consumers vehicle. the consumer would like to be reimbursed for the amount she paid for service. the abs and brake light came on . the right inner tie rod assembly was replaced. *tc *jb | |||
| 01/14/2005 | 1 | 12/31/2004 | |
| After parking car in driveway, abs motor turns on and stay on even after turning the key off, had to act quick to pull the 40 amp fuse under hood before the abs hcu motor over heat. can someone explain why dodge needs a 40amp fuse to power a less than 20amp abs control unit, and why does the motor stays on when the ignition should have shut everything down. that could have being a fire hazard if i have let the motor stay running. both abs fuse or pulled at this time so i can commuted to and from work without worry about the hcu motor running. *jb | |||
| 02/05/2004 | 73366 | 3 | 06/17/2003 |
| 1) abs and brake lights came on, whining noise from front end 2) dealer determined ball joints in front and wheel bearings in serious shaped, laughed at how i was just driving on the highway since the likelihood of the wheels falling off was so high.*ak 3. dealer installed 2 hub brakes, bearings in front ($1025.30 cost) and overhauled rear differential, bearings worn and excessive movement in pinion ($924.48). * now i hear nhtsa has discovered this on 00-03 durangos (mine is a 98) and wants chrysler to recall them. i paid all this money to correct a problem even the federal government says is chrysler's fault. they should give me at least a credit for future repairs. | |||
| 07/01/2000 | 60000 | 4 | 10/01/1998 |
| Rear abs failure when a dear ran out in front of me. front brakes locked up, rear of suv passed the front. dear was hit with the left front and left side as the vehicle skidded out of control.*ak 1 death if you count the dear | |||
| 11/01/1998 | 500 | 4 | 10/01/1998 |
| Abs failure, vehicle had 500 miles. car slammed on brakes in front of me. i slammed on brakes. front brakes locked, rear brakes did not work at all. *ak the dealership and mechanincs can not find failure. dealership claims there is nothing wrong with the brakes. | |||
| 07/18/2002 | 4 | 05/25/1998 | |
| Abs/brake lights came on. we took the car to a reputable dealer for repairs. first, we were told that the rear speed sensor was defective. the lights came back on 3 months later. then, we were told that the main relay was open and it need resetting. the lights came on again. we took it back and was told the same thing again( main relay was open). the lights came back on again. this last time we took it in we were told that it needs a antilock controller module, which cost at the minimun of $600.00.*ak | |||
| 12/30/2003 | 1 | ||
| The consumer heard that there was a recall on dodge durangos. the consumer stated that when he was driving his vehicle and made a hard turn it sounded as if his tires were rubbing. while driving slowly, the front end of the vehicle felt funny. the consumer stated he was afraid to drive the vehicle any distance. the abs brake light also came on and stayed on. *nm | |||
| 03/04/2003 | 1 | 09/06/2002 | |
| I had to have the ball joints replaced 6 months after i bought the truck. the dealership said that my wheels were getting ready to fall off and the truck was to dangerous to drive. then the transmission went out in august of 2003. i barely had 50,000 miles on it. the brakes on it are terrible. when it is raining i hydroplane just about ever time i put on the brakes. the anti lock brake system is not working properly. the light is now on. the speedometer is now broken. it stays at zero most of the time but will occasionally jump up and down while driving. the electric door lock makes a horrible sound when it locks. last but not least whenever i drive on the interstate and go over 60 mph the engine makes a rattling noise. *jb | |||
| 37000 | 1 | ||
| Abs lights came on intermittently for several months then finally stays on all the time. the dealer said that the abs unit is defective and charged her $750 for replacement. the consumer was rather upset because the vehicle was just outside of warranty. | |||
| 08/12/2002 | |||
| While driving on highway and when brakes are applied or vehicle hits a bump in the road vehicle will pull to right or left.driver lost control of steering. contacted dealer. also, steering column had totally disengaged. caused by design flaw. | |||
| 04/04/1998 | 1 | 04/01/2098 | |
| The abs never worked since purchasing the car. it was reported to the dealer but they kept saying that it was working probably due to the fact that there were no error codes being captured. recently the abs and brake lights came on. even with the lights on no error codes were being reported. after several visits to the dealer they finally replaced the control module. the abs works with the new control module and it is now obvious that the abs never worked.*ak | |||
| 10/18/2001 | |||
| Abs light on dashboard stays on when consumer is driving vehicle. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 10/01/2000 | |||
| Brakes lock up during first few times they are used in the mornings. this problem occurs at any speed. dealership has examined vehicle and cannot reproduce the problem. please provide any additional information / attachments.*ak | |||
| 11/24/1999 | 1 | 10/01/1999 | |
| This vehicle has had major component breakdowns since purchase. initially, immediately after purchase there was a clicking sound in the steering column. the dealer indicated that there was a tsb and replaced steering column. the second problem occurred in february 2000, some three months after purchase. we began to notice a significant pulsing in the brake pedal. the dealer attributed this to abs brakes. several months later when the pulsing was significantly greater and the braking was being affected, an independent shop reviewed the brakes and indicated that the rotors were severely warped and causing the pulsing sensation. this was repaired out of pocket. in february, 2001 the temperature began fluctuating, spiking higher temperatures causing the check gauge light to illuminate. it would then reset. hanover dodge, a different dealer indicated that the thermostat housing seal was leaking and replaced the thermostat and gasket. this was paid out of pocket. approximately ten days later, the radiator had a major failure requiring replacement. this was paid out of pocket in the amount of $610.33. in may, 2001we were alerted to a problem involving the front end. in bringing the vehicle to the dealer, a leak was noticed from the transmission cooler and also and more critically it was determined that the left upper ball joint required replacement as well as the inner tie rods. these repairs were also paid out of pocket in the amount of $923.45. the latest issue arose several weeks ago when a howling sound was noticed coming from the rear of the vehicle. through research and independent evaluation it has been determined that the rear differential has a design defect whereby the ring and pinion cannot handle the load of the vehicle. i have noted several of the same complaints being made to your organization in this database. we believe that the vehicle we have is defective. each problem has involved a major component or system. | |||
| 1 | 10/01/1999 | ||
| Abs light stays illuminated while driving. dealer has inspected vehicle.*ak | |||
| 01/01/2001 | 02/01/1998 | ||
| Brake pedal gradually becomes stiff until it wont move.truck begins to shake and burning smell form front brakes.increased stopping distance. *ak | |||
| 03/19/2001 | |||
| Abs light stayed on intermitently. abs system locked in normal driving conditions. 4- wheel drive malfunctioned. it will not engage in 4- wheel drive. entire rear end was replaced do to leakage. ransfer case was replaced to rectify problem. consumer has been arguing that 4- wheel drive never worked. *ak | |||
| 07/01/2000 | 0 | ||
| Consumer was traveling about 45mph on highway and applied brakes. pedal went all the way to floor, and brakes didn't grab. vehicle lost control and ws involved in a collision. dealership was aware of problem.*ak | |||
| 08/01/1999 | 10 | 07/01/1998 | |
| While driving abs light come on unexpectedly and stayed on. they could not find the problem to fix it correctly. *ak the speedometer jumps to 100mph and falls to 0 mph intermittently. the transmission is slipping and the overdrive harness is stuck. the brake pedal goes to the floor, the dealer replaced the brake components. the interior lights were inoperable, the dealer found a faulty module. the power door locks were inoperable, the dealer found a faulty module. the rear seat wouldn't fold up. the consumer heard a rattling noise coming from the left front wheel area. the right rear panel came loose. motor oil was found in the master cylinder. *slc | |||
| 07/07/2000 | |||
| Consumer was driving at 50 mph when vehicle started to accelerate on its own ,hitting speeds of 80 mph. consumer applied brakes, but did not override the accelration. consumer then shifted into park ,lost control of vehicle, turned igntion to off positon and pulled it out , wheels was still spinning for about 2-3 seconds afterwards. *ak | |||
| 24000 | |||
| When applying brakes on wet pavement abs system activated, but failed to stop vehicle, causing extended stopping distance, and resulting in a collision. please give any further details.*ak | |||
| 05/16/2000 | 2 | 11/01/1998 | |
| 2 accidents,in last year where hitting brakes fast & hard failed at 30mph to stop vehicle. *ak | |||
| 05/01/1999 | |||
| Brake rotors wear unevenly due to the brake pad being rusted. this causes extended stopping distance. please provide further information. *ak | |||
| 02/08/2000 | 4 | 06/27/1998 | |
| Front brakes lock up on ice. also, there's a bad howling noise when the brakes are applied in cold weather. dealer found nothing wrong. *ak *ml | |||
| 01/01/1999 | 01/01/1998 | ||
| While traveling in damp weather and when depressing the brakes, one of the rear wheels would lock up, causing consumer to skid. dealer has been contacted. *ak *ml | |||
| 06/01/1999 | 4 | 02/01/1998 | |
| On wet pavement, approaching stop sign or stop light, when applying the brakes normally, the brakes lock up, causing the vehicle to skid. accidents have narrowly been avoided. the problem seems similar to the one that led to the recent recall of gm suv's and other vehicles. the vehicle has been taken back to a dodge dealer to be checked out, but they found nothing wrong. *ak | |||
| 02/22/1999 | 5 | 04/01/1998 | |
| Electrical system suddenly went out all gauges radio etc front area. checked all fuses and nothing was burnt out. restarted engine four times before reset and then was ok. have had recurring locking of brakes and grinding lose of control at low speeds and on wet roads. disc brakes have no wear indicators on pads and it resulted in being worn down and ate into the front rotors before i was aware that the pads were shot. i had to buy new rotors and pads and the replacement pads also did not have indicators. the dealer stated that was the way that they were manufatured and i then stated that this was a severe and potentially dangerous and deadly oversight and that it should be corrected. i contacted chrysler and they stated that they had no recall on this and that they had no technical problems or bulletins on this. my battery also suddenly went out without any warning and it caused the engine to die. i could not restart the engine and a new battery had to be installed. power windows went out and could not be opened or closed by drivers switch. | |||
| 10/26/1999 | 65000 | 0 | |
| While driving in one lane and approaching a stop light on a 35mph road. on weet streets, and while trying to slow down, front brakes locked up and vehicle slid into another vehicle. *ak | |||
| 08/25/1998 | |||
| While driving in neighborhood another vehicle pulled out in front. consumer slammed on brakes and front wheels locked up, vehicle skidded and slammed into the vehiclein front. contacted dealer who said that brake pads never touched the drums. also, rear arm actuator power windows will not go up or down. *ak | |||
| 09/14/1999 | 07/31/1998 | ||
| Anti-lock brake system is not working. when applying brakes, wheels locked up causing vehicle to drive straight through an intersection. *yc | |||
| 60000 | |||
| Upon traveling on dry or wet pavement and when making any stop consumer had difficulty in stopping. brake faded away, resulting in extended stopping distance. consumer has contacted the dealer. please provide any further details. *ak | |||
| 05/11/1999 | |||
| Abs brakes fail to operate properly, and air bags failed to deploy during a crash at approx. 28 mph impact. manufacturer notified. *ak | |||
| 03/25/1999 | 2 | 02/01/1998 | |
| No summary listed for this vehicle. *ak | |||
| 05/17/1998 | |||
| When pressing the brake pedal hears a knocking noise, and the pedal goes to the floor. provide further details. *ak | |||
| 10/18/1998 | 2 | ||
| On two different occasions the vehicle was invoved in two accidents. in both cases vehicle was coming down a hill when brake failed to operate on wet road conditions. reason unknown. vehicle have been inspected by dealer and informed that nothing could be found. *ak | |||
| 10/02/1998 | 1 | 11/14/1998 | |
| Brakes lock up on wet surfaces, resulting in a loss of control. | |||
| 04/10/1998 | 04/07/1998 | ||
| Consumer experiencing brake failure. whenever vehicle is used in reverse on an incline the vehicle would only slow down, but will not stop properly. dealer/mfr. notified; dealer informed consumer that they cannot duplicate or resolve the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 05/17/2006 | 155000 | 1 | 03/01/2006 |
| Dt*: the contact stated while at the dealership for a tire replacement and alignment the dealership observed the upper and lower ball joints needed to be replaced prior to the tire replacement. there is a nhtsa recall, # 04v596000, regarding the suspension: front: control arm: upper ball joint. the vin was not included in the recall. the dealership replaced the upper and lower ball joints on both sides. since purchase, the abs light and brake light intermittently illuminate. as a result, smoke comes from the wheel well area. the dealership was notified about the problem however, they are unable to duplicate it. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 09/19/2002 | 63000 | 2 | 05/15/1998 |
| I special ordered two 1998 durangos that were built within 3 months of each other.both units were ordered with the optional 4 wheel abs system. one vehicle the abs sensors failed, and then within 90 days the abs module failed casuing erratic driving behavior. the module was replace at 93k miles. the unit has 150k on it currently with no more abs problems. the second durango with 63k miles just experienced the same problem. abs failure that caused the unit to sway and drive irratically especially on turns and when braking. a 5 star rated dodge dealer in the dc area replaced the abs module and actuator (sp) to correct the problem. in both instances the cars were very unstable to drive. abs module repair to unit one was @$650, the other durango abs repairs were $1450. contacted daimler-chrysler to see if there were any tsbs on this problem they said sorry, and they were not responsible for saftey related repairs beyond the oringinal warranty period, and unwilling to investigate the problem. i find it very alarming that 2 trucks built with in months of each other, with identical mechanical specs experience the same saftey related problem. i also own a 2001 durango, and a 2002 dodge ram 1500 and both of these units were ordered with the upgrade 4-wheel abs brakes. my concern, is there a design flaw in this system that could cause harm to my family in these new model trucks, or is this a covered up problem on the 1998 models. both 1998's had different drivers, my father (82)and my oldest son (34 yrs) have been primary drivers on the 63k mile durango, and my self and spouse (50) the primary on the other unit. both units have full service histories at 5 starr rated dodge dealers...please advise...remeber you guys said the abs was the safest way to protect my family from harm...... | |||
| 02/15/2003 | 4 | ||
| Abs indicator light comes on intermittently, brakes work as they should. dealer replaced the sensor. one week later, abs light illuminated again. dealer stated brakes were working, but they could not find the source of the problem. the solenoid was replaced. the following day abs indicator came on four times. dealer suggested replacing the computer. *ak | |||
| 07/16/2003 | 5 | ||
| Consumer stated that while driving and without warning front lower ball joints are wearing out. dealer notified. *ak this would be the third time for both abs sensors to be replaced as well as the rear differential. *scc *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 10/10/2002 | 2 | 07/04/1998 | |
| While pulling inside of a parking space consumer applied the brakes. there was a loud squeaking noise and the pedal was very hard. the dealership is aware of the problem. tsthe abs light would intermittently illuminate. consumer feels this is an issue of design or part flaw. *jg | |||
| 09/01/1999 | |||
| During wet conditions 1 brake will lock up causing the other 3 brakes to fail to operate. this has happened several times, once causing me to slide into an intersection. i had the same problem with a 1997 dodge dakota which, i assume has a very similar br | |||
| 11/01/1998 | 1 | 02/01/1998 | |
| Brakes failed. yh | |||
| 04/01/1998 | |||
| In 3 occurrences, the brake pedal was stiff when pressed and the vehicle did not break. on one occasion, no braking at all resulted in a crash. visited the dealer several times, dealer cannot determine the problem. *ak | |||
| 04/11/1999 | |||
| Coming off the ramp while driving at 15 mph on wet pavement, consumer applied the brakes, and the brakes went straight to the floorboard, causing the consumer to rear end vehicle in front, and neither air bag deployed. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 04/23/2004 | 13000 | 4 | |
| Rotors and pads were replaced every 13.000 miles. the last time vehicle was repaired the rotors/pads were replaced. consumer stated brakes were replaced four times. also, upper ball joints were replaced at 50.000 miles. *ak | |||
| 08/12/1999 | 1 | 07/01/1998 | |
| The plastic piston in the calipers are engaged against the brake pads and have worn down the disc(rotor) over time. i do long distance driving, not start and stop; hence, it has taken this long to manifest itself. i complained about the front brakes grinding a second time on november 27, 2000.*ak | |||
| 05/01/1999 | |||
| Brake rotors wear unevenly due to the brake pad being rusted. this causes extended stopping distance. please provide further information. *ak | |||
| Lower control arm boot on the front wheel leaks oil onto the brakes, damaging the rotors and the pads. dealer has been notified. *ak | |||
| 03/01/1998 | |||
| The power window motors/regulators have failed on all 4 windows repeatedly. repairs under warranty have been done, however after approx 2 months the windows fail to go up or down. . ... during low speed braking the front disc brakes make a grinding noise, the problem is continuous and the dealership says all items are within specifications. | |||
| 02/22/1999 | 5 | 04/01/1998 | |
| Electrical system suddenly went out all gauges radio etc front area. checked all fuses and nothing was burnt out. restarted engine four times before reset and then was ok. have had recurring locking of brakes and grinding lose of control at low speeds and on wet roads. disc brakes have no wear indicators on pads and it resulted in being worn down and ate into the front rotors before i was aware that the pads were shot. i had to buy new rotors and pads and the replacement pads also did not have indicators. the dealer stated that was the way that they were manufatured and i then stated that this was a severe and potentially dangerous and deadly oversight and that it should be corrected. i contacted chrysler and they stated that they had no recall on this and that they had no technical problems or bulletins on this. my battery also suddenly went out without any warning and it caused the engine to die. i could not restart the engine and a new battery had to be installed. power windows went out and could not be opened or closed by drivers switch. | |||
| 08/30/1998 | 2 | 08/24/1998 | |
| The front braking system malfunctioned, causing the rotors and the pads to rub together and spark a fire in the brakes 2 times. dealer replaced pads and rotors. cause unknown.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 01/03/2007 | 11500 | 1 | 04/30/2002 |
| While replacing the front disc break pads i observed the passenger side upper caliper bolt was no tightening. upon further inspection i observed that the threads in the knuckle were stripped completely. the price to fix it with a heli coil repair was around 250.00 not including labor or 750.00 for a new steering knuckle not including labor. *nm | |||
| 05/26/2005 | 140000 | 2 | 11/11/1997 |
| While driving home from work vehicle had abrupt braking, and clunking noises were heard inside vehicle. vehicle was stopped and non intrusive visual inspection was completed prior to further operation. continuous noise was heard throughout transit home. once vehicle was home and in driveway, inspection by removal of drivers side wheel revealed loose brake caliper. stripped mounting threads were found on steering knuckle at brake caliper attachment. calipers are only attached to vehicle using (2) threaded pins, once they are stripped caliper is free to seperate from vehicle. | |||
| 01/15/1999 | 1 | ||
| Brake caliper failed resulting in lock up. (mjs) | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| Front brake pads experienced excessive wear and overheating, causing pads to separate from brake plate which separated from caliper. consumer has contacted dealer. pads were replaced every three months. please provide any further details. *ak | |||
| 08/01/1998 | |||
| Air conditional has not cooled properly since we bought vehicle, during summer hot months the vehicle is unable to keep the inside cool and comfortable. first trip to dealership was 5 days from taking ownership, i have been to 3 dealerships over the past 1 1/2 yrs and no one has been able to fix this. most say i'm crazy. brakes have squeaked constantly not only during morning hours. pad have been replaced once at 9000 miles and did not help and now at 29,000 miles it's extremely loud pad were checked last week and still they say it's normal. engine is pinging on acceleration and has since we bought vehicle, once again dealership is saying this is normal we have tried higher octane fuel and also mid to supreme gas and it still continues, i can only get roughly 280 - 290 miles to a tank of gas. when i met the dealer rep he informed me tires were wearing badly and to be sure we rotate these tires every 3000 miles which we have done. tires have now worn out and dealership is saying that this is normal. some how this differs if i had not rotated them then they would have worn out differently but due to the rotating it's evenly worn out and now they won't take care of this problem. *ak | |||
| 08/25/1998 | |||
| While driving in neighborhood another vehicle pulled out in front. consumer slammed on brakes and front wheels locked up, vehicle skidded and slammed into the vehiclein front. contacted dealer who said that brake pads never touched the drums. also, rear arm actuator power windows will not go up or down. *ak | |||
| 01/15/1999 | 2 | ||
| Brake pads replaced due to being worn. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/26/2004 | 12000 | 3 | 05/06/1998 |
| Dt: the front brake rotors pulsated after being brought to the dealership. they turned them then they worked fine for a short period, then they pulsated again. *ak | |||
| 03/22/2005 | 103600 | 3 | 11/17/2004 |
| I won a 1998 dodge durango 4x4. i recently had to replace the brakes on my durango. i had one of the pads on the passenger side break loose from the shoe. i had to replace the rotors as well. costing me $435. the mechanic doing the work wanted to know if i had replaced the rear brakes recently. i informed him that i had not. the front and rear were replace at the same time maybe a year earlier. he said there was next to no wear on my rear brakes. sincfe having my brakes replaced there is this awful grinding sound in the front of the vehicle. i took it back to the mechaninc and he said all 4 ball joints, upper and lower, needed to be replaced at a cost of $1400. parts and labor. i know dodge recalled the 2000-2003, but this is rediculous. i have not read alot of complaints about the 2000-2003, i've read more about the 98-99. also my brakes have failed to engage twice and they locked up on me once on dry pavement.*ak | |||
| 09/15/2004 | 60942 | 1 | |
| Complaint received via e-mail. there was brake failure. the front disc brakes replaced september 2004. october 27, 2004 the consumer applied brakes while approaching a stop sign at 30 mph and pedal went to floor, and ended up in the street with the semi bearing down on me. the truck driver swerved barely missing me and my vehicle. the consumer called the dealer and was advised that it was not their problem since i bought vehicle used. they were the ones that knew the vehicle had problems with brakes, that was why they sent me to cox automotive to have brakes replaced. cox indicated that piston on rotors blew out, and one brake line needed replacement. i paid for repairs and towing out of pocket. i surely felt like i was dead for a moment. i got chest pains and took medication. *ak *sc *jb | |||
| 04/23/2004 | 13000 | 4 | |
| Rotors and pads were replaced every 13.000 miles. the last time vehicle was repaired the rotors/pads were replaced. consumer stated brakes were replaced four times. also, upper ball joints were replaced at 50.000 miles. *ak | |||
| 04/06/2003 | 80000 | 1 | 01/16/1998 |
| While vehicle being inspected upper ball joints fell off. no injuries reported. *ak brakes were pulsating when vehicle trying to stop. it was found that rotors were out of round. dealer replaced rotors. vehicle doesn't start occasionally after being driven for a short time. no faults on test found; therefore, dealer couldn't duplicate problem. in addition, molding on windows, doors, and bumper. *la | |||
| 01/07/2004 | 1 | 02/12/1998 | |
| The consumer stated the vehicle made a loud clanking noise while backing out of the driveway. the consumer took the vehicle to the dealer/mechanic and was told the ball joints failed and the vehicle had a cracked front disc rotor. *ak both lower and right upper ball joints were replaced. *sc *jb | |||
| 07/31/2003 | 85000 | 1 | 10/01/2003 |
| My 1998 dodge durango has approximately 85k miles on it. it is in the shop today getting new top and bottom ball joints on both sides. heard about possible investigation. read others complaints and feel lucky mine made it this may miles. also have to replace front rotors because they are out of round. *ph | |||
| 08/12/2003 | 41609 | 1 | 02/15/2002 |
| While driving, the vehicle had a high pitch squeaking noise. this was caused by a failure in the rear end. *ak the front rotor disk, ring gear and pinion was replaced. *scc *jb | |||
| 02/14/2000 | |||
| Brakes & hubs-ball joints | |||
| 11/24/1999 | 1 | 10/01/1999 | |
| This vehicle has had major component breakdowns since purchase. initially, immediately after purchase there was a clicking sound in the steering column. the dealer indicated that there was a tsb and replaced steering column. the second problem occurred in february 2000, some three months after purchase. we began to notice a significant pulsing in the brake pedal. the dealer attributed this to abs brakes. several months later when the pulsing was significantly greater and the braking was being affected, an independent shop reviewed the brakes and indicated that the rotors were severely warped and causing the pulsing sensation. this was repaired out of pocket. in february, 2001 the temperature began fluctuating, spiking higher temperatures causing the check gauge light to illuminate. it would then reset. hanover dodge, a different dealer indicated that the thermostat housing seal was leaking and replaced the thermostat and gasket. this was paid out of pocket. approximately ten days later, the radiator had a major failure requiring replacement. this was paid out of pocket in the amount of $610.33. in may, 2001we were alerted to a problem involving the front end. in bringing the vehicle to the dealer, a leak was noticed from the transmission cooler and also and more critically it was determined that the left upper ball joint required replacement as well as the inner tie rods. these repairs were also paid out of pocket in the amount of $923.45. the latest issue arose several weeks ago when a howling sound was noticed coming from the rear of the vehicle. through research and independent evaluation it has been determined that the rear differential has a design defect whereby the ring and pinion cannot handle the load of the vehicle. i have noted several of the same complaints being made to your organization in this database. we believe that the vehicle we have is defective. each problem has involved a major component or system. | |||
| 04/23/2001 | 0 | ||
| After inspecting brakes had found the front rotors cracked. dealer had inspected and tried to repair.*ak | |||
| 01/15/1999 | 1 | ||
| Brake rotor destroyed/replaced. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 06/10/2008 | 93322 | 1 | |
| Dodge durango 1998 brake line rusted through . i checked your web site and found recall id nhtsa:99v341000 which is exactly what happened . i contacted two dodge dealers , and they said there was never any recall for that problem . *tr | |||
| 01/26/2006 | 100229 | 1 | 08/01/2005 |
| Dt*: the contact stated while driving less than 3 mph the brake pedal was depressed and the brakes did not hold. the brakes were pressed harder and the vehicle finally stopped. when exiting the vehicle the smell of smoke was present. upon inspection there wasn't any brake fluid in the master cylinder. after adding brake fluid, the vehicle was driven for a short distance. the fluid was check again and there was very little fluid left. the vehicle was then taken to a dealership. there is a nhtsa campaign id # 99v341000 concerning the service brakes, hydraulic foundation components: hoses, lines, piping and fittings. the manufacturer was contacted and it was determined the vin was not included in the recall. | |||
| 12/13/2004 | 1 | ||
| While traveling 55 mph applied the brakes and the pedal went to the floor. consumer was able to maintain control of the vehicle,and drove it to the dealer for inspection. mechanic determined that the brake line and hose needed to be replaced. *ak | |||
| 09/15/2004 | 60942 | 1 | |
| Complaint received via e-mail. there was brake failure. the front disc brakes replaced september 2004. october 27, 2004 the consumer applied brakes while approaching a stop sign at 30 mph and pedal went to floor, and ended up in the street with the semi bearing down on me. the truck driver swerved barely missing me and my vehicle. the consumer called the dealer and was advised that it was not their problem since i bought vehicle used. they were the ones that knew the vehicle had problems with brakes, that was why they sent me to cox automotive to have brakes replaced. cox indicated that piston on rotors blew out, and one brake line needed replacement. i paid for repairs and towing out of pocket. i surely felt like i was dead for a moment. i got chest pains and took medication. *ak *sc *jb | |||
| 10/26/2003 | 46328 | 1 | |
| Consumer noticed fluid in the driveway under the vehicle. upon closer inspection the consumer saw that the battery was leaking and the acid was dripping on the brake line. the vehicle was towed to the dealer. the dealer confirmed the fact that the acid burned through the brake line. *ak *ph *nm | |||
| 08/12/2003 | 87000 | 1 | 11/01/1997 |
| Brake line had a hole inside of the line which caused less braking power. *ak a loss of braking power was sudden and the abs/brake lights had come on. the original repair did not work due to the isolator becoming dislodged. the dealer paid for the repair. *scc *jb | |||
| 1 | |||
| Recall 99v342000 and 99v-341, dealer refused to correct recall problem because fuel tank was full. also, recall information gives no indication that tank has to be empty to have recall problem complete. please give any further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 08/01/1999 | 10 | 07/01/1998 | |
| While driving abs light come on unexpectedly and stayed on. they could not find the problem to fix it correctly. *ak the speedometer jumps to 100mph and falls to 0 mph intermittently. the transmission is slipping and the overdrive harness is stuck. the brake pedal goes to the floor, the dealer replaced the brake components. the interior lights were inoperable, the dealer found a faulty module. the power door locks were inoperable, the dealer found a faulty module. the rear seat wouldn't fold up. the consumer heard a rattling noise coming from the left front wheel area. the right rear panel came loose. motor oil was found in the master cylinder. *slc | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 10/08/2007 | 151398 | 1 | 03/26/1998 |
| While my 1998 dodge durango being driven a on surface street, one of two 8 mm studs that are welded to the power brake booster and that attach the master brake cylinder to the power booster suddenly broke during braking which disengaged the master cylinder which then caused a total loss of vehicle hydraulic braking. to avoid a rear end crash the vehicle had to change lanes and the parking brake was used to eventually bring the vehicle to a stop in the middle of an intersection. i am the original owner of this vehicle and the master cylinder is original equipment and has never been removed or serviced since it was installed by the factory. *jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||
| 05/27/1998 | 12 | 04/28/1998 | |
| The brakes tend not to release fully when temperature is above 80 degrees. when this occurs the maximum speed is 30-40 mph. onece the engine compartment cools the problem disappears. | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 10/01/1998 | 1 | 10/01/1997 | |
| Brake light switch. | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||
| 07/11/1999 | 07/11/1998 | ||
| Truck is not equipped with a brake warning sensor. owner has no way of knowing when the brakes need to be serviced which could lead to a crash. *ak *ml | |||