Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
233599REVA10/01/1999233599612160Subject on the child seat tether anchors. *mjs06/06/2000
23629711/28/19976089114This bulletin involves squeak coming from armrest tether inside the floor console. *nlm01/13/2000
23329908/27/1999608369Concerns with the center console / armest lid hinge being bent. *tt11/23/1999
18329809/25/1998603635Subject on flash programming failure recovery. *yc11/17/1999
23129904/23/1999604980Concerns with center console / armrest cover will not latch. *tt05/21/1999
23049902/12/1999604361Vehicle exhibiting a creaking noise at the top rear edge of the front door. *tt04/27/1999
23249806/19/1998601576Center arm rest/console upper inertitia latch cover on driver's side hinge is broken. *ak08/10/1998
STRUCTURE - BODY - DOOR
230400010/27/2000618874Some vehicles may exhibit a rear door lock(s) that do not operate properly. *tt05/03/2001
STRUCTURE - BODY - HOOD
23089802/06/1998600303Experiencing conditions with hood not opening. *yc05/06/1998
STRUCTURE - BODY - TAILGATE
23449810/09/1998602891Liftgate difficult to open in high temperatures and/ or liftgate handle moves when actuating power door locks. *yc01/20/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/01/1998
 Unidentified thump in back of truck.
STRUCTURE - BODY
08/06/1999302/15/1998
 Interior headliner, seat cushion and interior trim panel material loose. mjs
STRUCTURE - BODY - BUMPERS
04/06/200380000101/16/1998
 While vehicle being inspected upper ball joints fell off. no injuries reported. *ak brakes were pulsating when vehicle trying to stop. it was found that rotors were out of round. dealer replaced rotors. vehicle doesn't start occasionally after being driven for a short time. no faults on test found; therefore, dealer couldn't duplicate problem. in addition, molding on windows, doors, and bumper. *la
STRUCTURE - BODY - DOOR
04/06/200380000101/16/1998
 While vehicle being inspected upper ball joints fell off. no injuries reported. *ak brakes were pulsating when vehicle trying to stop. it was found that rotors were out of round. dealer replaced rotors. vehicle doesn't start occasionally after being driven for a short time. no faults on test found; therefore, dealer couldn't duplicate problem. in addition, molding on windows, doors, and bumper. *la
08/01/19991007/01/1998
 While driving abs light come on unexpectedly and stayed on. they could not find the problem to fix it correctly. *ak the speedometer jumps to 100mph and falls to 0 mph intermittently. the transmission is slipping and the overdrive harness is stuck. the brake pedal goes to the floor, the dealer replaced the brake components. the interior lights were inoperable, the dealer found a faulty module. the power door locks were inoperable, the dealer found a faulty module. the rear seat wouldn't fold up. the consumer heard a rattling noise coming from the left front wheel area. the right rear panel came loose. motor oil was found in the master cylinder. *slc
10/22/1998102/15/1998
 Power door lock switch failed. mjs
08/18/1998111/29/1997
 Automatic liftgate door lock failed. yh
11/07/1998107/01/1998
 Power locks and power windows failed. mjs
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
01/14/1998101/09/1998
 Rear lift gate support rod broke.
STRUCTURE - BODY - HOOD
05/13/1998111/01/1997
 The problems we had with the windows, going down by itself and then not being able to get them up was reported to the dealer (tomkinson dodge) twice. the first time , they said they fixed it, but it wasn't. the second time , the window went down by itself , we couldn't get it up. reported to dealer (tomkin dodge), they told us to take door panel off and pull window up until they could get to it. the inside window cable was so badless twisted and tangled, it was about to broke. they worked on it, again saying it was fixed. window again went down (i don't remember the time span after being fixed. so this time we took it to evans chrsler-plymouth-ddoge in kendallville to be fixed. they replaced all the window regulators, and have had no problems with the windows since. there was a object rattling around in the rear hatch when closing it that tomkin dodge could not seem to fix, but evans did. the vehicle also uses a lot of oil in between oil changes, we changethe oil every 2000 miles and would have to put 3 or 4 quarts in between changes. took it to evans for this problem on feb. 7, 2000, in which they replaced four gaskets; intake manifold pkg.,throttle body, thermostat, cleaned combustion chamber and also repaired the hood hinges. we will see if this takes care of the problem. i think for a $30,000.00 vechicle that it should hold up better than it has. there also seems to be a problem when driving on wet pavement. it sides around then stopping and taking off. have not had this checked out yet. *ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
05/13/1998111/01/1997
 The problems we had with the windows, going down by itself and then not being able to get them up was reported to the dealer (tomkinson dodge) twice. the first time , they said they fixed it, but it wasn't. the second time , the window went down by itself , we couldn't get it up. reported to dealer (tomkin dodge), they told us to take door panel off and pull window up until they could get to it. the inside window cable was so badless twisted and tangled, it was about to broke. they worked on it, again saying it was fixed. window again went down (i don't remember the time span after being fixed. so this time we took it to evans chrsler-plymouth-ddoge in kendallville to be fixed. they replaced all the window regulators, and have had no problems with the windows since. there was a object rattling around in the rear hatch when closing it that tomkin dodge could not seem to fix, but evans did. the vehicle also uses a lot of oil in between oil changes, we changethe oil every 2000 miles and would have to put 3 or 4 quarts in between changes. took it to evans for this problem on feb. 7, 2000, in which they replaced four gaskets; intake manifold pkg.,throttle body, thermostat, cleaned combustion chamber and also repaired the hood hinges. we will see if this takes care of the problem. i think for a $30,000.00 vechicle that it should hold up better than it has. there also seems to be a problem when driving on wet pavement. it sides around then stopping and taking off. have not had this checked out yet. *ak
STRUCTURE - FRAME AND MEMBERS
05/17/20050
 Tl*the contact owns a 1998 dodge durango. the contact stated that there was rust under the front bumper on the driver side, right door on the passenger side and under the rear hatch. there was slight rust when the vehicle was purchased but had since spread. the vehicle had not been inspected at the time of the complaint. the contact had the motor replaced so the mileage was unavailable.
11/11/2000111/01/1997
 1)initially heard a clunk from right rear every time we'd hit a bump. turned out to be not a broken shock absorber, nor the bolt which attaches the shock absorber to the frame, but the actual frame piece to which the bolt/absorber assembly attaches. 2)while observing problem 1, noticed oil/dirt leak on driver's side of rear differential/axle.