Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/20/2009 | 210000 | 1 | |
| My mechanic notice unable to keep tires. while driving with my 2 kids noticed extremely loose action while driving, car unable to stay on road. mechanic checked and upper and lower ball joints defective. i have research and noticed no recall with these vehicles. lots of complaints something needs to be done. we should not have to suffer for there lack of making a safe vehicle. *tr | |||
| 12/11/2008 | 123000 | 1 | |
| We bought a 98' durango w/ 123k miles & after driving it less than 500 miles i began to notice a loud-repeating noise thud...thud.. coming from the front passenger wheel wall. then i began to notice extreme steering problems so i stopped the vehicle and inspected it further. i jacked up the vehicle and observed a lot of play in the front tire. i was actually able to wobble' back and forth and the lug nuts were still secured. i contacted a very reputable mechanic (3rd generation race car driver too!) and he advised that there have been massive problems with the ball joints failing on the durango's , but they only will fix back to 2000' model year. well, any reasonable auto company that knows it has a faulty part should take responsibility for the safety of its people....if not, then they are liable for continuing to allow a product that endangers the safety of the driver, its occupants & other motorist's/citizens-who expect their safety to be looked upon, not investigated internally. i have been in law enforcement for +13 years, and as a result i have worked many vehicle accidents (some causing death) that just didn't make sense-until now! something needs to be done here...and not just only 2000' year models and up thing. do the right thing, because its the right thing to do! *tr | |||
| 07/22/2003 | 47000 | 1 | 01/09/2002 |
| Accident, airbags did not deploy, seat belts didn't work proper. loss of of control from steering problems. steering problems on wet roads. transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. car is parked because i am afraid to drive it. been back to dealer with problem after problem. *ak | |||
| 08/07/1998 | 1 | 01/31/1998 | |
| Front differential replaced due to front wheels locking up. qcaw | |||
| WHEELS - CENTER SECTION | |||
| 12/22/1998 | 1 | 08/23/1998 | |
| Hub assembly. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 10/20/2003 | 55000 | 4 | |
| 4 of 6 right rear wheel studs seized/broke off during routine tire rotation. nuts were correctly torqued to manual specifications. *la | |||
| 02/26/2003 | 10000 | 6 | 05/25/1998 |
| I would like to report 2 safty defects with my 1998 dodge durango. first is the poor quality wheel studs. during various tire rotations at a qualified service center, six studs have broken (twice at the dealer). i'm really worried that at some point a wheel may come off while i'm driving. second, the drivers power adjust seat rocks back and forth during braking & acceleration. this is annoying and i'm afraid that eventually, it's going to break all the way loose.*jb | |||
| 11/19/2000 | 4 | 05/01/1998 | |
| Four of 6 rear wheel lug bolts snapped off. *ak | |||
| 09/15/1999 | 3 | 02/01/1998 | |
| Have had multiple incidents of wheel stud/bolt breakage. has occurred both during highway operation and during tire removal. have had to replace approximately 6 studs on various wheels. in each case, lugs were installed at proper torque and were removed either by hand or by air-powered tool. concerned that the studs on this vehicle are of poor quality or the materials used in the studs and lugs are not compatible and therefore seizing is occurring. i have not had this problem with any other vehicles i've owned and have had to replace too many wheel studs! 4/10/01 - wheel lug could not be re-installed after removal for tire rotation, could not hand-start; concerned about problem with stud and potential breakage. tire dealer indicated that they have had a lot of trouble with durango studs breaking off. | |||
| 01/15/2000 | 0 | ||
| While making a left hand turn heard a popping sound and vehicle tilted to the side. consumer got out, and the wheel at the front passenger's side was tilting inward, all lugs: studs were gone. dealer is waiting for a representative to see why lugs: studs broke. *ak | |||
| 12/11/1998 | 1 | ||
| Lug nuts and studs tore off causing tire to fall off and loss of control. | |||