Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 01V153000 | DAIMLERCHRYSLER CORPORATION | from 05/30/2000 to 10/31/2000 | V (Vehicle) | 216100 | 06/18/2001 | MFR | CHRYSLER GROUP LLC | 05/08/2001 | 05/18/2001 | |||||||
| Defect Summary | Vehicle description: pickup trucks. sound deadener material inside the steering wheel could become detached from the cover and housing. note: the ram pickup trucks were built at the warren assembly plant (s in the 11th vin position) from may 16, 2000 through october 23, 2000; st. louis north assembly plant (j in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant (m in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant (g in the 11th vin position) from may 23, 2000 through october 23, 2000. important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. in addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall. | |||||||||||||||
| Consequence Summary | When this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. the driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel. | |||||||||||||||
| Corrective Summary | Dealers will replace the clockspring assembly. owner notification began june 18, 2001. also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/29/2008 | 121000 | 1 | |
| After replacing hub assembly at les schwab brakes didn't work right when stepping down on brake it would make a sound as if they were not catching pulling car forward braking only depressed half way after a few seconds brake would let go all the down and then would return to normal i retorted to les schwab they checked brakes and found nothing wrong the said may be something was happening to suspension but it should be ok to drive it would continue off and on for a few weeks two days after thanksgiving returning from shopping sun was just going down when braking for a car i front my brakes gave out causing me to hit the car in front of me deploying air bags to both sides as we were pushing car out of road there was o skid marks at all. *tr | |||
| 01/05/2005 | 74000 | 06/30/2004 | |
| Dt: the consumer stated that the airbag light kept coming on and off. the abs light also kept coming on and off. then this occurred the rpm gauges would stop working along with the other gauges on the dashboard. the consumer took the truck to the dealership and they said that the truck is not covered under any recall. the owner has talked to manufacturer. they told the consumer to hold on to his repair receipts. the manufacturer also informed the consumer that there was not a recall on his vehicle. *nm | |||
| 05/31/2003 | 27000 | 1 | |
| While driving at 55 mph vehicle was involved in a collision and air bags did not deploy. dealer notified. *ak | |||
| 1 | 11/01/1999 | ||
| The air bag indication light flashed throughout travel. the make, model and year was under recall due clock spring failure, however the vehicle identification number was not included in the recall. *jb *scc | |||
| 03/15/2003 | 1 | ||
| The vehicle was impacted at 35 mph in the front center of the vehicle yet the air bag did not deploy and caused minor injuries to the consumer. dealer notified . *nlm | |||
| 02/04/2003 | 1 | 12/01/1998 | |
| The vehicle was involved in an accident, and the air bags did not deploy.*jb | |||
| 12/10/2002 | |||
| Consumer states that while driving at any speed and no warning the clock spring went out causing the consumer horn not to work. dealer notified. ts | |||
| 08/27/2000 | 1 | ||
| During a collision, consumers seat belt popped off, her seat reclined, and her airbag experienced no deployment, claim 43-r543-220. *slc | |||
| 07/01/2001 | |||
| Consumer is calling in regards to nhtsa recall 01v15300/ manufacturer's recall #982. dealer stated parts were unavailable until further notice. please provide further information. *ak | |||
| 06/18/2000 | 1 | ||
| No deployment of either air bag during accident resulted in injuries to both occupants, the passengers head penetrated the windshield. nlm | |||
| 04/24/2000 | 0 | ||
| While driving, abs brake and air bag lights will come on unexpectedly. also, cruise control will shift speed. *ak | |||
| AIR BAGS - FRONTAL | |||
| 03/19/2009 | 117000 | ||
| Tl*the contact owns a 1999 dodge durango. while driving less than 55 mph, a deer ran in front of the vehicle. the contact attempted to avoid the deer and swerved his vehicle to the right. he sideswiped trees on the passenger side of the vehicle and slightly off center on the driver's side. the vehicle stopped when it crashed head-on into a tree. the radiator was forced into the engine and the engine was pushed into the vehicle, which caused the contact to sustain major injuries to his lower body, including a broken knee cap. smoke expelled from the engine. the air bags failed to deploy and a police report was filed. the vehicle was destroyed. the current and failure mileages were less than 117,000. | |||
| 05/14/2007 | 167833 | 1 | 07/13/1999 |
| Tl*the contact owns a 1999 dodge durango. while driving 35 mph, the vehicle struck a light pole while attempting to avoid crashing into two other vehicles. the drivers side air bag failed to deploy and the contact sustained a large bump on his head and a cut on his upper lip. the contact has a police report and the report of the damage to his vehicle. the vin, purchase date, and engine size were unknown. the current mileage is 167,883 and failure mileage was 1676,833. the consumer stated have been through alot with this vehicle prior to the incident he has had the engine replaced twice in the car and rebuilt the transmission prior to the car having 38000 miles on it and now he has a defective air bag. the consumer stated would like chrysler to pay the remaining balance on the car. the consumer provided pictures of the vehicle. updated 07/10/07 *tr | |||
| 07/14/2004 | 1 | ||
| While sitting at a intersection and waiting to make a left turn another vehicle rear ended consumer's vehicle, causing consumer's vehicle to hit the vehicle in front, and causing a six car chain of reaction collision. both front driver's side and passenger's side seats collapsed forward. upon impact, both front air bags did not deploy. driver and passenger sustained neck and back injuries, and were transported by ambulance to the hospital. vehicle was totaled by the insurance company. *ak | |||
| 1 | |||
| The driver side air bag deployed partially. the passenger side deployed fully, as a result the passenger and driver received head injury's and broken legs. please describe further. *jb | |||
| 04/01/2002 | |||
| Consumer called complaining about having problems with steering. while driving she lost control of the vehicle, and was involved in a collision. upon impact, air bags did not deploy. manufacturer was contacted and stated that an independent investigator will go to see the vehicle, but nothing happened after that.*ak | |||
| 01/19/2003 | 44000 | 3 | 07/15/2002 |
| While stopped at a red light, my family and i were rearended by a camry traveling between 40 and 50 mph. we were pushed into the car in front of us which was also pushed into another car in front of that. our durango suffered $14,500.00 in repair costs. the seatbelts never deployed. i, the driver, was thrown into the steering wheel. my wife in the front passenger seat, was thrown into the windshield. my daughter was buckled in a car seat in the back seat. although her shoes flew off her feet, she was restrained. my son, however, hit his tooth on the seat in front of him; he was belted in the 3rd seat. | |||
| 01/07/2003 | |||
| While traveling about 55mph on highway another vehicle ran into and t-bone her the right side. and the dual airbags didn't deploy please provide additional information dealer is aware of the problem. ts | |||
| 10/05/2002 | |||
| Consumer stated had a front end collision travelling approximately 55mph. the truck was totaled. both the driver and passenger air bags did not deploy. ts | |||
| 1 | 12/18/2001 | ||
| While driving 10 mph, was involved in a head-on collision, air bag not to deploy.*ak consumer states that the other driver was traveling at least 35 mph. *slc | |||
| 10/24/2001 | |||
| The durango broadsided a vehicle that pulled out in front of it, hitting the front bumper squarely and smashing front end uniformly. upon impact, frontal air bags did not deploy, resulting in injuries. *ak | |||
| 12/09/2001 | 1 | 03/01/1999 | |
| The car impacted head on with a telephone pole and the air bags never went off, with this type of impact i believe they should of both gone off. *ak | |||
| 09/26/2001 | |||
| Consumer ran off the road and ran right into a pair of trees. upon impact, air bags did not depoly. this was second time that air bags did not deploy. | |||
| 12/15/1999 | 1 | 05/01/1999 | |
| While driving 55 mph rearended another vehicle. upon impact, airbags did not deploy, and seat belt did not work. consumer hit her head on steering wheel,sustaining facial injuries. damage to front end of vehicle was $ 9000.00. *ak | |||
| 12/15/2000 | 1 | ||
| While driving 55 mph rearended another vehicle, and neither airbag deployed. consumer suffered facial injuries. damage to vehicle was $ 9000.00. *ak | |||
| 04/26/2000 | 1 | 10/01/1998 | |
| I reported this last year when it happened but i was never contacted. dodge put me in touch with mike martell who is the daimler-chrystler liason for safety. i have reason to beleive that they deleted my information about the way the brake pedal broke off before impact. every time i called it had disappeared from their information. i also received word from the investigator they sent out to look at the airbags that the airbags were in fact deffective. dodge took the original report and denied it. those vehicles are unsafe and dodge should be held responsible. my wife and i have spent over $20,000.00 in medical bills as a result and dodge refused any help. *ak | |||
| 05/31/2001 | |||
| Vehicle was struck from the side in an automobile accident which caused vehicle to hit a telephone pole head-on. vehicle was moving approximately 25 mph, and driver's/ passenger's airbags did not deploy.*ak | |||
| 04/30/2001 | 1 | 07/01/1999 | |
| Vehicle was parked, started vehicle to move it about 5 feet, put vehicle in gear then vehicle accelerated at a high rate of speed, driver advoided truck on his left vehicle hit the sides of three trees on right, driver advioded head on with a parked car by turning left hard, entering a driveway hitting a gate, fence and fencepost, then hitting another fence and fencepost stopping at a garage wall. this all happened in a matter of about 5 seconds, vehicle accelerated at full throttle and no air bag deployment at impact.*ak | |||
| Vehicle was hit in a 35 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. please give any further details.*ak | |||
| 12/11/2000 | |||
| Vehicle was involved in a frontal collision in which both air bags did not deploy. vehicle was considered totaled by insurance agency. dealer contacted. feel free to provide any further details on this matter. *ak | |||
| 04/26/2000 | 2 | 10/01/1998 | |
| I've contacted dodge a number of times, they decline responsability for airbags and refuse comment on brake pedal failure. this is also the fourth time i've attempted to contact nhtsa and would like a reply.*ak | |||
| 04/26/2000 | 2 | 10/01/1998 | |
| I've contacted dodge a number of times, they decline responsability for airbags and refuse comment on brake pedal failure. this is also the fourth time i've attempted to contact nhtsa and would like a reply. | |||
| 09/25/2000 | 12000 | ||
| When driving at 30-35 mph and upon depressing brake pedal to make a normal stop consumer noticed a loud noise, brake pedal got very hard, making it very difficult to stop which caused an accident. dealer foud nothing wrong with the brakes. also neither driver's side nor passenger side air bags deployed. | |||
| 06/18/2000 | 1 | ||
| Both frontal air bags failed to deploy during accident resulting in injury of the driver and passenger. yh | |||
| 07/03/2000 | 2 | 06/01/1999 | |
| I t-boned straight into a car doing 40 mph and neither front airbag deployed. dodge did a follow up report why they did not deploy (case #07392245). they indicated that we did not have the right angle for them to deploy. the dodge dealer indicated that they should have deployed at 20 mph with any front end accident. *ak | |||
| 06/23/2000 | 0 | ||
| Consumer was a traveling about 25mph on a dirt road and vehicle hit some graval pebbles, and started to slide. then, it veered into a tree. upon impact, dual airbags didn't deploy. *ak | |||
| 02/25/2000 | 3 | 07/01/1999 | |
| Went to apply brakes to stop when brake pedal went to the floor. abs light came on. had no brakes, and hit another vehicle in rear. upon impact, air bags did not deploy. brake failure light did not indicate any problems. taking vehicle to dealership.*ak | |||
| 05/03/2000 | 1 | 02/01/1999 | |
| Consumer was traveling 40-50mph & rearended another vehicle. upon impact, airbags didin't deploy, and front seatbelts didn't lock, but the rear seatbelts did. dealer sent an investigator, but nohting was found wrong with vehicle. *ak | |||
| 04/06/2000 | 2 | 09/01/1999 | |
| No deployment of airbag during a head on collision which caused injuries to consumers spine, arms, neck and hip from hitting the steering wheel. nlm | |||
| 01/17/2000 | 1 | 10/01/1998 | |
| On january 17, 2000, i was involved in an accident whereas my vehicle rear-ended a mercury cougar at an approximate speed of 35 mph. the impact was square on, my vehicle front end to their vehicle rear end. my vehicle sustained approximately 5,000.00 in damage. i filed an investigation with chrysler and they told me that they would be out to investigate the vehicle within three days. until that time, the body shop was not to touch the vehicle. after one week, the body shop informed me that the investigator never showed. when i phoned chrysler they informed me that for some unknown reason my report had not been forwarded to the investigator. they again gave me a three day time frame. it was three weeks before chrysler's investigator gave us the okay to start repairs on the vehicle. in the meantime, i was incurring rental car expenses which chrysler told me i could be reimbursed for if they were found to be responsible. i was never able to obtain any report information over the phone as i was told it had been mailed to me. ten days later,i recieved a one-page form letter stating that there was no manufacturer defect and no compensation would be made. i was unable to recover any of the extra rental car charges that i paid due to their delay. i called chrysler to obtain more information on the report and was told to call the investigator directly. the investigator told me that the report was proprietary information and could not be released. he then went on to say that i should feel lucky that the airbags did not deploy because the injury i recieved from hitting the steering wheel was probably less that what might have happened from the airbag. last friday, march 10, 2000 i finally got my durango back. i am now trying to decide if it is safe for me to continue to drive a vehicle that possibly has defective airbags. i recently spoke to two individuals who had similar problems with their dodge vehicles.i'm worried about my families safety. please advise | |||
| 10/24/1999 | 0 | 01/01/1999 | |
| Consumer was driving about 45-50 when a dear crossed the path of the vehicle .consumer swerved to avoid hitting the dear. car tipped over and slid into a tree consumer was hanging upwards in the driver's seat, held by safety belt. while consumer was calling 911, safety belt snapped and consumer fell to the other side of vehicle against the tree. also, upon impact, airbags did not deploy. dealer sent someone out to check vehicle, and could not determine how seatbelt snapped. *ak | |||
| 10/18/1999 | |||
| Was in car accident. the shoulder belts on passenger's side and driver's side didn't lock and neither deploy on highway 35mph. car facing west about 1 car length from other vehicles. vehicle pulled out in front, and hit them on the center of the driver's side. *ak | |||
| 10/02/1999 | |||
| While drivingg 45 mph consumer had an accident and the air bags did not deploy. *ak | |||
| 09/14/1999 | 0 | ||
| Consumer broadsided someone, front end was smashed, and the seat belt did not lock. also, upon impact, air bags did not deploy. consumer was injured. consumer was traveling about 25 mph. *ak | |||
| 09/17/1999 | |||
| Vehicle was involved in a front end collision, and neither airbag deployed. contacted dealer. *ak | |||
| 04/15/1999 | |||
| While driving up a hill the throttle stuck, causing a collision. upon impact, the driver / passenger's side airbag did not deploy. cause unknown. please give any further details. *ak *yc | |||
| 08/22/1999 | |||
| When putting the truck into reverse driver's side air bag deployed.customer was injured. manufacturer was contacted, and did not reply to this incident/injury. *ak | |||
| 07/14/1999 | 1 | 03/01/1999 | |
| Vehicle experienced sudden acceleration, causing vehicle to side swipe three trees and hit a large tree head on. however, no deployment of both driver and passenger air bags during collision, which resulted in minor injuries. *yc | |||
| 02/24/1999 | |||
| While driving 40 mph vehicle had a direct frontal impact due to faulty abs braking system. vehicle slid into another vehicle, and driver's/passenger's airbags did not deploy, which did not protect the occupant in accident. please provide further information. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 04/10/2004 | 35000 | 1 | |
| During a 60 mph vehicle collision driver side air bags did not deploy. vehicle was hit on the front passenger side. dealership will be notified. *ak | |||