Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | ||||||||||||||||
| 99V342000 | DAIMLERCHRYSLER CORPORATION | from 08/27/1997 to 09/25/1998 | V (Vehicle) | 150729 | 02/02/2000 | MFR | CHRYSLER GROUP LLC | 12/02/1999 | 12/07/1999 | |||||||
| Defect Summary | Vehicle description: sport utility vehicles. the fuel tank strap can separate due to fatigue during operation. if this occurs, the tank will be unsupported, increasing the risk of a fuel leak. | |||||||||||||||
| Consequence Summary | Fuel leakage, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the double toggle lock fuel tank straps with single toggle lock design. note: affected vehicles built through may 21, 1998, also require the rear brake tube inspection/repair. as a result, the fuel tank strap and brake tube repair will be performed on these vheicles in a single service procedure under recall 99v-341/daimlerchrysler #841. affected vehicles built from may 22, 1998 through september 25, 1999, only require the fuel tank strap repair, which will be performed under recall 99v-342/daimlerchrysler #842. | |||||||||||||||
| Notes | Owner notification began february 7, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 1801802 | 06/10/2002 | 633977 | Subject regarding flash: nox emission failure when performing an asm type i/m emission test. *slc | 09/26/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 09/29/2011 | 154000 | ||
| Vehical dies at stop light. i push it to the side of the road to invaestigate. vehical engine cranks but doesnt fire. on odometer display it says no bus. fuel pump not coming on when ignition is turned on . i walk to parts store and buy fuel pump relay ,or circiut breaker. put it in , fuel pump comes on engine starts . wife is driving it two days later . vehical dies in busy intersection . nice people push her off the road way. she calls me , i tell her to take circiut breaker to parts store and get new one. she replaces breaker ,shes on the road again. so now i do some reading find out circiut breakers just get hot stop working , cool down and work again. so some thing is drawing too much current. replace the fuel pump and filter , big pain in the you know what. vehical dies two days later. nice man pulls me off the road. i leave vehicle sit for an hour . vehicle starts back up. so i just go on vehicle dies on me all the time. fast food lines ,busy intersections, it dies every where , every temp. i dont let mommy drive it anymore. i dont trust it to carry my baby anymore. i cant sell it . i have read about people having same exact problems . they say replace fuel pump ,did it. replace computer , did that. sevaral years ago dealer ship put new computer in cost me $1200. all for a problem simalar to this one. vehicle died at stop lights , but started up right away. i have replaced so many parts , every thing is new. i cant trust it . its very unsafe . i cant knowingly sell it to some body. thanks dodge. | |||
| 07/11/2006 | 55000 | 1 | |
| My dodge durango (1999) started stalling at random times two summers ago. it took me many trips to the dealer and alot of research on the internet and a yell fest with the dodge field rep. but i got it fixed. they had no idea what was wrong with it, it is the pcm(power control module).....finally convinced them they didn't want a lawsuit on their hands if my family was killed due to this major defect in durangos, mainly 1999 from what i have read. pcm replaced, no problems with stalling since. *tr | |||
| 01/13/2007 | 104000 | 1 | |
| 99 dodge durango / truck keeps shutting off when it is hot outside,or i drive more then 10 miles if it over 90 degrease and 40 miles if it under the motor runs at normal temp had it checked and no one can tell me what is wrong nothing come up on the comp. please help i'm at the point if i can't fix it the truck is going in to lake mead. *tr | |||
| 11/07/2005 | 73286 | 30 | 07/10/2002 |
| I have a 1999 dodge durango with 73,000 miles. we had the transmission replaced and other major repairs done to it last year. since then it has given us nothing but trouble. this car is our family car so we travel everywhere with the kids in the back. it has stalled and died on us often. at times on the freeway in the middle of traffic and other times in the middle of intersections. the power steering goes and so do the brakes. i have been lucky so far in avoiding accidents. the mechanics can not find out what is wrong with it so nothing is done about it. the fuel lines have been checked and replaced and so has the fuel pump and the same problem continues. *jb | |||
| 05/15/2002 | 48000 | ||
| The right rear window motor had to be replaced since it abruptly stopped working. but the real problems are with the car all of a sudden dying while driving normally on the road, causing the power steering and brakes to fail making it almost impossible to steer out of harms way if you find yourself admist a lot of traffic. once the car dies it usually starts right back up again after a few minutes, but it has become so unpredictable that i'm afraid to take the vehicle back out on the street! the milage now is at 48000 and the problem started occuring at around 40000 first rarely but now more frequently. | |||
| 40000 | 1 | ||
| There was a very strong smell of gas on the outside and the inside of the vehicle. the consumer felt the recall was not completed (recall number 98 v 184 000). *nlm | |||
| 02/24/2000 | 08/01/1999 | ||
| Consumer took vehicle into the dealership for recall 99v342000 repairs/ fuel leakage. mechanic did additional work on vehicle without consumer's permission. he performed brake work, cleaned the rotors. she picked up vehicle on the same day that she left it at dealership. consumer was six miles down the road and noticed black smoke coming from vehicle. she pulled over and smoke was coming from the wheels of all four tires. vehicle had to be towed, and the vehicle is at the dealership again. *ak *ml | |||
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||
| 10/17/2001 | |||
| Consumer states of having problems with the intake manifold gasket. dealer was contacted. mr | |||
| 06/15/2002 | 1 | 06/01/2099 | |
| Intake seal leaked allowing most of the oil to burn. i was driving on the illinois tollway and the oil guage dropped to near zero and the warning tone dinged. when i eventually pulled into my dealer 6 quarts of oil later, they immediately new it was the intake seal and thankfully i had 3 weeks left on the warranty.*ak | |||
| 08/10/2000 | 03/01/1998 | ||
| Engine sludged. motor destroyed-oil was changed regularly-coolant leaking into oil system. leak at intake manifold area. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 07/09/2006 | 15 | 07/09/2003 | |
| Tl*- the contact stated that her 1999 dodge durango stalls while driving, or at a stop. the contact stated that usually while driving at any speed the vehicle will stall. the contact stated that she took the vehicle to the dealership on 07/13/06 and they told the contact that the vehicle was stalling because it needed to have the idle module replaced. the contact stated that the vehicle started stalling again 5 days after the repair was completed. the contact took vehicle back to dealership again and was told that she needed to have the fuel module replace. the contact stated that she had the fuel module replace on 09/28/06. the contact stated that she is having the same problems again and the dealership have not been able to find anything wrong with her vehicle. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 04/29/2009 | 151000 | 1 | |
| Vehicle shuts off without warning, no events leading up to failure. occurrence not clear at this time but it's frequent. fuel pump replaced and checked for loose wires. *tr | |||
| 04/10/2004 | 4 | ||
| Abs light & brake warning lights come on intermittently while driving, when lights were on brakes were touchy. and forget trying to slow or stop when it's raining. front driver side control arms, ball joints, and bushings replaced. upper and lower a-arm bushings have been replaced several times due to noise in front end. dodge dealer could not diagnose this noise or any problem when we took it to them. after two days of it sitting at the dealer we mysteriously had a badly leaking water pump. when we decided not to have the dealer complete the repair they made us pay them a diagnostic fee of $78.00! two sets of brand new brakes squeaked annoyingly after repeated attempts at lubrication and cleaning, rotors now need replacing. rear passenger, & front driver power window motors replaced, twice for the rear one. bad brakes & bad suspension did not mix well when you're a mother of four very active kids. sometimes i was scared to drive . the cost has become ridiculous and at times unreasonable. *ak | |||
| 02/21/2006 | 130000 | 7 | 01/01/2002 |
| Dt*: the contact stated that the engine malfunctioned in the vehicle as early as june first of 2005. the vehicle was taken to the dealers and left with them for one week to under-go diagnostic testing. the dealer determined through the testing that the problem was pertaining to the fuel pump and replaced the part. the vehicle began to experience more problems concerning stalling and all the warning lights illuminating. the vehicle was taken back to the dealers who replaced the water pump. one week later, the vehicle experienced similar problems including water dripping from the bottom of the motor. the vehicle was taken to the dealer who replaced gasket of the water pump. the vehicle stalled while driving on the highway during morning rush hour traveling at 30 mph. it was towed to the dealer who determined that the #3 cylinder had no compression, the coolant was coming out of the freeze plug, transmission fluid was dripping and the motor was shot. there were no further services done to the vehicle due to the extensive costs. | |||
| Consumer's vehicle would stall intermittently during normal operation. dealership examined vehicle and determined that transmission and fuel pump were both faulty. these components were replaced, and problem was corrected. please provide any additional information / attachments.*ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 10/02/2003 | 3 | ||
| The vehicle had a defective fuel line assembly, which caused fuel to leak fuel at the connection, the fuel line was replaced twice, however the problem recurred. *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 1 | |||
| Engine check indicator light stays on throughout travel showing vehicle surging due to fuel injection system rusting. *ak | |||
| 09/04/2002 | 12 | 02/01/2099 | |
| Gas fast as 70 miles or as slow as 10 miles per hr. contacted chrysler corp. 2x no one at c. corp could give me answer. i was told to take vehicle to dealership and start with tsb#08-24-00 to see if this could be the problem. three attemps have been made to solve the problem. problem still exist at a high rate of speed 70 mph on i-95 10/12/02 with heavy traffic my vehicle shut down without warning if not for my daughter following behind me, and notice my vehicle was having problems i truly believe a major accident would have occurred instead of a traffic back-up the police arrive and stayed with us until vehicle started again. this problem have me very worried since the vehicle continues to do this and the auto-tects nor chrysler have any ideal why. vehicle shuts down with no warning while driving i could be going. dt | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 06/20/2003 | 62700 | 8 | 06/23/2003 |
| We purchased this vehicle from v & h ford inc, marshfield, wi. in june 2003. the next day after i got it i started it & it started to squeal. my husband noticed transmission fluid leaking as well. we took it back to the dealer, we were told that the fan clutch & serpentine belt were shot, as well as a little leak in the transmission. they put some kind of sealer on it & continued to leak. (also during all of this time, our rpm's kept jumping.) after the 3rd time, they said they did a factory authorized repair & put what was referred to as a cock ring in it to seal it. this seams to have taken care of this. then when the truck was put in reverse it kept clunking, the u-joints went out next, then the latch broke on our glove box. meanwhile the rpm's keep jumping, it has been back in the shop a total of probably 7 to 8 times so far. our service engine light came on & flashed the code of fuel injector #8, when it was put through the diagnostic test, however we are learning this is still not the problem. last weekend i was going to put the truck in the garage. i put in drive, and it took off on me without me even touching the gas. it has done this several times now while on the road. now for the past week, when you leave a stop sign, it will shift once and stay at about 3000 - 3500 rpm and will not shift until you are ready to stop. when you try to stop the trottle sticks and the truck wants to go. we are at loss what to do. we have obviously purchased a lemon that it a hazard to be on the road. to trade it in or try to sell it outright seems to be a crime, because we know the horrible things wrong with it. i am certain that it is only a matter of time before my husband & i and our 2 children are seriously hurt or killed by the spuratic behavior of this dangerous vehicle. please advise us what to do. is there a lemon law or any thing that can help us. meanwhile, we are stuck making payments on this . *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 12/02/2002 | 4 | 10/01/2099 | |
| My engine died with 44,000 miles due to sludge build-up dealership says i did'nt change my oil but i did and i have reciepts. i have all my paper work where i took it in for repairs for the guages going off and oil pressure dropping, having to put 2 qts of oil every 200 miles, knocking in motor, and now my warranty is out i have a blown engine. dealership refuses to accept any responsibility. my power windows and quit working in the summer could not roll down windows and the air condition was not blowing out cold air . gas tank strap broke with a full tank of gas & was being held on with only 1 strap, gas tank was hanging down. i have several more minor gripes but the main thing now is the engine. i have read over some consumer complaints web sites and it seems i'm not the only person having the same problem. dt | |||
| 07/10/2001 | 05/01/1999 | ||
| According to the dealer here in san antonio (north star dodge), the fuel tank buckled, and needs to be replaced. they said the fuel tank is on backorder nationwide, and that there are 20 other durango owners waiting on this part. i feel this necessitates a recall of this model because a) the liklihood of combustion is very possible given the fact that the fuel tank actually shrinks up much like a paper bag when all the air is sucked out; b) this has happened on numerous vehicles already, enough to require dodge to be in a backorder situation. i also am without a vehicle comparable to my durango that seats 8. the dealer only provides a $30 a day rate with enterprise, which supplied me with a ford pick-up that seats 3. i encourage you to contact the manufacturer over the potential danger of fire and related hazards due to this fuel tank problem. thank heavens my daughter and i were not injured--the car simply died on the side of the road. | |||
| 08/01/1999 | 5 | 06/01/1999 | |
| Dealer has no clue how to fix problem with tank imploding *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| 03/30/2003 | 07/17/1999 | ||
| I have read about three recalls for my truck (1999 dodge durango). i have not even been notified by chrysler. i though that they are suppose to notify you,especially with one of them being a part to the gas tank. thanks for your web page....joe s. *nlm | |||
| Consumer state fuel tank strap had broken causing fuel tank to hang down. dealer has been contacted and repair vehicle. please provide further information. ts | |||
| 1 | |||
| Consumers fuel straps were fatigued and consumer believes that is how his vehicle caught fire after skidding on slick pavement and tipping over prior to recall noticifation. nlm | |||
| 03/13/2000 | |||
| Recall 99v342000/ fuel tank attachment parts. consumer responded to recall notice. contacted dealer for appointment. part was not in service department. consumer said dealer was rude. she told consumer that didn't have time to get information and to contact consumer when part comesin & hung up. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 09/02/2009 | 130000 | 1 | |
| Component: electrical system details: i own a 1999 dodge durango it has 130000 miles on for the past 2 months it just shuts off no power to gauges and engine dies just like i turned the engine off doesn't matter where you are just have to wait about 30 min and will start back up this is very dangerous to my family after searching the web for this problem i noticed several other people have the same problem this happens daily several mechanics have looked for the problem but it has not been found dodge needs to step up to the plate and repair there defective vehicles. last year i had to replaced the master brain was told this was the problem. now one year later after the warranty is out it is doing it again, no one can find out why it is cutting out again, been in shop several time with told nothing is wrong. i have had this 1999 dodge durango since 1999 and always taken care of it as far as maintenance goes. someone please tell me what is causing the problem. i do not want another suv to roll over because of cutting out and not being able to control the suv. i bought a dodge because this happen once to my ford and i almost lost my family (3 children and husband) that time. i did lose the full use of my left hand. this problem need to be taken care of please help i see i am not the only one. *tr | |||
| 06/13/2005 | 218000 | 9 | 09/19/1999 |
| Dt: the caller said that the vehicle shuts down. this happened at any speed. when he pulled off of the road and sat there for a while and the vehicle started up again. the caller stated it has happened intermittently. the dealer did not know what was wrong with the vehicle. the manufacturer was not aware of the problem, and urged the consumer to go back to the dealer and perform a diagnostic test. the problem started on june 13, 2005, and it was happening to both the caller and his wife. the dealer wanted to replace the fuel pump and filter. the caller said that his wife just came in and has been on the side of road the for the last 2 hours with this problem. she was almost ticketed for stopping on the interstate. she was pushed off to the side of the road. his wife told the police that it wouldn't start in a while so they let her sit there until it started. *ak the consumer purchased a pcm and replaced it. the vehicle stopped the stalling. *sc | |||
| 08/03/2000 | 16854 | 8 | 10/16/1999 |
| The oil pressure dropped and all the lights on the panel had come on. while driving the vehicle had become sluggish and then had gone back to normal. the dealer was unable to remedy. the oil was burning every 200 miles. the ovt valley pan gasket was changed, and the intake gasket was replaced. there was a loud knocking and or clicking in the motor. the dealer found sludge in the motor, and found that it was blown. the seat wouldn't slide/hard to lift, and the a/c compressor was found loose. ts scc | |||
| 10/01/2000 | |||
| During the summer of 2001 i started experiencing severe smoking coming from the tailpipe at startup. i would also encounter the check gage light every time i would stop the vehicle and the oil pressure gage would drop to 0 and return to midrange. i took the vehicle to jim may auto sales on 2 different occasions to have it checked and they said that it was normal and not to worry. it is continuing and i am now hearing a severe knocking from my lifters and am putting oil in the car every 1000 miles or so. this is a fleet vehicle and all oil changes are well documented. i took the car while the warranty was still good, but now it has expired. what do i do now???*ak | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 06/13/2005 | 218000 | 9 | 09/19/1999 |
| Dt: the caller said that the vehicle shuts down. this happened at any speed. when he pulled off of the road and sat there for a while and the vehicle started up again. the caller stated it has happened intermittently. the dealer did not know what was wrong with the vehicle. the manufacturer was not aware of the problem, and urged the consumer to go back to the dealer and perform a diagnostic test. the problem started on june 13, 2005, and it was happening to both the caller and his wife. the dealer wanted to replace the fuel pump and filter. the caller said that his wife just came in and has been on the side of road the for the last 2 hours with this problem. she was almost ticketed for stopping on the interstate. she was pushed off to the side of the road. his wife told the police that it wouldn't start in a while so they let her sit there until it started. *ak the consumer purchased a pcm and replaced it. the vehicle stopped the stalling. *sc | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 06/19/2007 | 118225 | 4 | 04/08/2006 |
| Durango was parked at a business lot when my mother tried to start it the gas gauge didn't register, so she called my husband to come and see if he could get the vehicle started. he couldn't get it started after about half and hour of trying so he called a friend to tow it home. i went with them to tow it and tread before we hooked it up to start the durango. the gas gauge registered and the vehicle started. i drove it about three blocks before the vehicle shut down on me in the middle of traffic. it started back up and i drove about half a block before the durango shut off on me again. i was lucky enough to manage to pull over to the side of the road this time, but i was still in the lane the vehicles were driving in with a vehicle that wouldn't start. once again the gas gauge wouldn't register and vehicle wouldn't start. a police office stopped by to check on me and to inform me that where my vehicle had broken down in a very bad place. we then towed the vehicle home. after ariving home we checked the durango and it started for about 3 min. after whitch it died again, it restarted right after it died but only to shut off wiht in another minute or so. this is the vehicle i use to take my child places, and other children also, i am only glad that my mother had barrowed the car for the day and i wasnt stuck with my son in a vehicle that could have turned in to a death trap had i been on the freeway. we just put on a new startd last week and have had no problems before this, other than the heater not working. *ak | |||
| 09/07/2004 | 7 | 12/23/2002 | |
| While driving there was a popping noise. the vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. *ak the cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the a/c was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly. *sc | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| Recall no. 99v342000 mfr no. 842 service department at dealer was rude to consumer; part wasn't given approx. satisfactory assistant. | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | |||
| 07/18/2003 | 11/18/2002 | ||
| Front suspension/ball bearings completely gone. oil pressure gage drops to 0 even after having the oil changed. transmission problems. abs and brake light stays on. | |||