Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 12/07/2006 | 118000 | 1 | 11/15/2004 |
| While maneuvering in icy conditions the cruise control because of its design on the steering wheel, inadvertently engaged resulting in a crash. it seems that wearing gloves contributes to the problem. *jb | |||
| 12/07/2006 | 118000 | 1 | 11/15/2004 |
| Because of it's proximity to the steering wheel, the cruise control engaged inadvertently while maneuvering in icy conditions causing the vehicle to spin wildly out of control resulting in a collision. *jb | |||
| 10/14/2004 | 34000 | 2 | 04/05/1999 |
| 1999 dodge durango engine ceases along with ball joint problems. i had to have my engine replaced in the 5 yrs that i have owned it twice! that is not normal on a vehicle that is suppose to be tough and get more than 36,000 miles to the engine! i have called damlier chrysler about the situation and they cannot compensate me in any way and he wasn't allowed to say if that was normal for a brand new truck to have the engine replaced twice within five years! and by the way i have reciepts for my work done and the proper maintence of the vehicle within that time span!v i paid $30,000.00 for the brand new truck plus one engine costing me $4100.00 and the second engine costing $4300.00 besides the ball joints. the first time theree was a crack in the engine block this time the engine ceased and started rattiling like a bunch of tin cans because suppose broke loose inside the engine and my drive cam also had to be replaced due to a crack in it!*ak | |||
| 07/15/2003 | 94000 | ||
| Durango has given transmission problems including high rev before shifting, and rough shifting in general.problem will always occur if allowed to idle for a few minutes before resuming movement. has appeared to slip on occasions. pinion broke with vehicle in no apparent strain with very slight acceleration on take-off- caused major rear end damage as well as ruining one rear axle. contacted dodge concering problem since part broke was 1.5 inch thick steel which broke so smoothly, it appeared to have been cut. part should have been with vehicle 50 years from now when it is in a junk-yard! was informed that since vehicle was out of warranty, that nothing could be compensated for. fortunately, this did not happen on the open road, or my wife and children could have been injured or killed. i feel dodge should at the very least reimburse us for this problem as well as the transmission woes! | |||
| 02/19/2004 | 1 | 05/01/2000 | |
| I just had $3000 in transmission work done on my 99 dodge durango. now you don't need to depress brake to shift from park to reverse or drive. i have owned this car nearly 4 years and never noticed this before so i assume something was disconnected during repair. when we call repair shop they say brake shift interlock was not a feature on 99 durango. i feel this is a huge safety issue that needs to be addressed. it is an accident waiting to happen. what can be done?*ak | |||
| 12/30/2003 | 1 | ||
| The axle broke while driving at 55 mph and as a result the driver was not able to control the vehicle. the vehicle was towed to the dealer for analysis. the main bolt attachment to the suspension was replaced because it sheared off. *nm | |||
| 10/14/2002 | 76000 | 1 | 11/10/2000 |
| Please invesitgate the oil pumps on the 1999 dodge durango. ours has gone out 2 times over the past 2 1/2 months. the dealer is trying to blame this on sludge in the engine from not changing the oil, but that is not true. we do have our oil changed. they also tried to state that we were really low on oil. my husband had just put a quart of oil in the engine the day before. i went to carsurvey.com and found several listings of this same problem with the 1999 dodge durango...the oil pressure suddenly drops to zero. some reports state they even threw their rods when it happened. others have had bearing wear. we were on the interstate when our oil pressure suddenly dropped to zero when this happened the first time. we had to stop and continue putting oil in the engine about every 100 miles so we could make it home from vactation. it's like the oil was disappearing, but there was no visible leak. no leak in our driveway when we got home either. the dealer replaced the oil pump after we got home in october. three weeks later the oil pressure would start at zero when i initially turned on the car in the morning, the check engine light would ding, and then the oil pressure would go up to normal. i thought it was due to cold weather. last thursday, i went two blocks and the oil pressure dropped to zero 4 times while i was driving. i immediately returned the car home and my husband had it towed to the dealer because we are afraid to drive it. the dealer is replacing the pump again. i read on carsurvey.com that someone was told this was a problem with some gasket being too small for the oil pan by the dealer. they asked why there had not been a recall to fix this and there was no reasonable answer given. please help. there appears to be a bigger problem that is being shuffled under the table. | |||
| 11/05/1999 | 07/01/2099 | ||
| Had continous problem with the oil pressure guage flucuating, vehicle had been maintained, oil was always checked and changed when needed, told by mechanic faulty filter, said was no leaks but had to add oil at times. when it probably shouldn't have needed to, there seems to be a definite problem with this year and type of truck due to all the information found on the internet, dodge/chrysler should own up to their reputation and come clean, i will never buy anything that has to do with this company ever again. i was driving home with my daughter on the turnpike, the oil gauge kept dropping back and forth then all this tapping and loud noises from the engine, i pulled over and had to be towed home and was told i needed a new engine, you could see a hole, i got no satisfaction from the dealer or from the zone representative, she parroted the dealer and due to my financial status at this time i cannot afford nor do i believe i should have to put out a cent. this vehicle definitely needs to be investigated i believe it to be a lemon of a vehicle. dt | |||
| 08/07/2002 | |||
| While driving engine light stayed illuminated. while driving 45mph all gauges dropped, and then engine shut off.*ak | |||
| 06/14/2002 | |||
| While driving engine check light came on, heard a knocking noise, and engine had blown. contacted dealer.*ak | |||
| 11/01/2001 | 2 | 04/01/1999 | |
| Consumer stated the engine indication light flashes while driving, the oil pump needed to be replaced.*ak. consumer was also informed by dealer that the engine needed to be relaced.*slc | |||
| 12/07/2001 | 3 | 11/01/1998 | |
| Engine check guage light came on. checked gauges no change. within 5 minutes, clicking started. pulled off road, car shut off. aaa towed to nearest dodge dealer. fixed.(?) shut off same way after fix. went back to dealer, stated different problem, abs sensor added additional charges. went to 2nd dodge dealer fix sensor for several hundred dollars less. shut off again 2nd dealer refused to work behind original dealers work. had aaa tow to auto clinic, clinic stated that parts originally stated by 1st dealer as good were infact damaged. (head gaskets, bad pistons and valves. help! | |||
| 09/23/2001 | 1 | ||
| Oil gauge was not operating. dealer notified, and still unwilling to assist in this matter. *ak problem has been repaired. *yh | |||
| 09/08/2001 | 1 | 03/01/1999 | |
| Followed manufacturers maint. schedule. oil pressure problem developed at approx 31k miles. dealer replaced oil sending unit. oil pressure problem returned at approx 34.5k miles. dealer changed oil and filter, replaced oil sending unit again, and completed tsb 180600. at approx. 35.5k mileage, while at cruise speed (65-70 mph), rapid tapping followed by immediate loss of oil pressure and total engine power loss. towed to dealer, but dealer closed and will have to wait until 9/10/2001 for explanation/repair.*ak | |||
| 05/20/2001 | 05/01/2001 | ||
| One day after purchase, rear axle went bad. 3 days after purchase, oil gauge started acting up, we had it checked with 2 different garages, both said this vehicle shows signs of abuse and neglect in the engine, crankshaft is scored and engine contaminated. it needs to be replaced. one estimate is of 5,500 and the other is $3,500. dealer says tough luck how is this fair? *ak | |||
| 03/25/2001 | 2 | 03/01/1999 | |
| Engine- loud noise, oil gauge goes to zero then engine stalls occurs 30-55mph. a/c does not cool unless on high | |||
| 03/10/2001 | |||
| Consumer was traveling 50mph and oil pressure gauge went out. vehicle stopped accelerating, pulled to side of road. had vehicle towed to dealer. oil pump had to be replaced, costing $1400.00. dealer was never available to talk to consumer to explain why this happened so soon. mechanic is suggesting that engine be replaced, so problem won't happened again. *ak | |||
| 11/24/2000 | 1 | 12/01/1998 | |
| Oil and engine light came on. pulled over to check oil, and oil was very low. had just changed oil two weeks ago. consumer noticed a loud noise coming from under engine when accelerating, but not at all times. another time while driving on parkway vehicle died, consumer came close to having an accident. dealer said ignition coil went bad. *ak the engine light came on because oil and filter were not changed regularly. the catalytic convertor was damaged but the dealer could not fix it due to national back order. *yh | |||
| 04/29/2000 | 3 | 10/01/1998 | |
| I'd like to provide more information via e-mail, crystler is not taking this seriously and i feel i need to be heard. i don't feel safe at all in that vehicle. please respond to josh@bibliostat.com and i will send you my full description of the accident and pictures promptly. thanks. no,safety defect listed in the summary. *ak | |||
| 03/15/1999 | 10/01/1998 | ||
| Water stain on headliner, 3 of the 4 windows have all been stuck in the up position a total of 5 times,the back of the vechicle slides out of control in wet conditions,brakes pads already had to be replaced in under 10000 miles. *ak | |||