Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - HUB
08E064000SKF USA, INC. E (Equipment)280511/05/2008MFRCHRYSLER GROUP LLC10/20/200810/20/2008
Defect SummarySkf is recalling 2,805 hub units, part no. br930361, sold as a service part for 1997-2004 dodge dakota vehicles and 1999-2003 dodge durango vehicles equipped with 2-wheel drive & rear axle abs. due to a specification error, the rotor pilot for the hub unit may be too long. this results in the wheel to not be seated fully against the hub flange face during mounting.
Consequence SummaryImproper seating of the wheel can result in excessive vibration, brake rotor noise, difficulty removing the wheel after installation and operation of the vehicle, and possibly wheel-end separation during vehicle operation. should wheel-end separation occur, the driver could loose control of the vehicle, possibly resulting in a crash.
Corrective SummarySkf will notify owners and replace the defective hub units free of charge. the recall began on november 5, 2008. owners may contact skf vsm north america customer service at 1-800-644-8999.
NotesSkf's recall no. skf pro 08-029us/ca.this recall only pertains to aftermarket skf hub units and has no relation to any original equipment installed on dodge dakota or durango vehicles manufactured by chrysler.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
02159911/05/19996089809Experiencing a squeak noise coming from rear leaf spring. *tt02/25/2000
020699A12/17/19990206996089735This bulletin mentions that the front wheel bearing grease is evident on the bearing seal area. *tt02/24/2000
02059906/11/1999606526Experiencing squeaking or creaking from front wheel area at low speeds. *tt08/26/1999
02119810/30/1998602906Information on alignment specifications. *yc01/20/1999
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
020060010/27/2000618857Subject regarding upper control arm bushing service. *tt05/03/2001
SUSPENSION - FRONT - WHEEL BEARING
02069906/11/1999608109On some vehicles the front wheel bearings may incorrectly be diagnosed as faulty due to the evidence of wheel bearing grease on the bearing seal areas. *tt11/03/1999
02069906/11/1999606527Subject on the front wheel bearing grease is evident on the bearing seal area. *tt08/26/1999
SUSPENSION - REAR
03020003/03/2000610618Subject pertains to 9.25 axle gear marking compound causing a milky-life appearance to the axle fluid. *tt05/08/2000
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
02050005/17/2000610617Some customers may comment about a squeaking / clicking noise from rear leaf springs. *tt05/08/2000

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
EA03023CHRYSLER GROUP LLC11/19/200302/11/2005UPPER BALL JOINT SEPARATION04V596000
 Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (nhtsa recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a safety-related defect has not been identified in those populations and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists in those vehicles.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
SUSPENSION - FRONT
PE03032CHRYSLER GROUP LLC07/16/200311/19/2003FRONT SUSP. UPPER BALL JOINT FAILURE
 In july 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation. daimlerchrysler has identified a wearout concern in the subject ball joints that is believed to occur after water intrusion evacuates the joint lubricant.daimlerchrysler does not believe the condition poses an unreasonable risk to safety because the suspension design in the subject vehicles significantly reduces the likelihood of joint separation.over 99 percent of the failures are related to worn ball joints (e.g., noise complaints).daimlerchrysler revised the repair procedure in august 2003 to allow the upper ball joints to be serviced separately from the upper control arm and reduce repair costs. daimlerchrysler changed the supplier of the subject ball joints from trw to new castle machining & forge for my 2000 vehicles.my 2000 durango vehicles account for 25 of the 37 separation complaints.the upper ball joint was redesigned in my 2003.this investigation has been upgraded to an engineering analysis to further assess the alleged defect in my 2000-02 durango vehicles.
EA03023CHRYSLER GROUP LLC11/19/200302/11/2005UPPER BALL JOINT SEPARATION04V596000
 Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (nhtsa recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a safety-related defect has not been identified in those populations and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists in those vehicles.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
SUSPENSION - FRONT - CONTROL ARM
PE03032CHRYSLER GROUP LLC07/16/200311/19/2003FRONT SUSP. UPPER BALL JOINT FAILURE
 In july 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation. daimlerchrysler has identified a wearout concern in the subject ball joints that is believed to occur after water intrusion evacuates the joint lubricant.daimlerchrysler does not believe the condition poses an unreasonable risk to safety because the suspension design in the subject vehicles significantly reduces the likelihood of joint separation.over 99 percent of the failures are related to worn ball joints (e.g., noise complaints).daimlerchrysler revised the repair procedure in august 2003 to allow the upper ball joints to be serviced separately from the upper control arm and reduce repair costs. daimlerchrysler changed the supplier of the subject ball joints from trw to new castle machining & forge for my 2000 vehicles.my 2000 durango vehicles account for 25 of the 37 separation complaints.the upper ball joint was redesigned in my 2003.this investigation has been upgraded to an engineering analysis to further assess the alleged defect in my 2000-02 durango vehicles.
EA03023CHRYSLER GROUP LLC11/19/200302/11/2005UPPER BALL JOINT SEPARATION04V596000
 Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (nhtsa recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a safety-related defect has not been identified in those populations and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists in those vehicles.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
EA03023CHRYSLER GROUP LLC11/19/200302/11/2005UPPER BALL JOINT SEPARATION04V596000
 Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (nhtsa recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a safety-related defect has not been identified in those populations and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists in those vehicles.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
PE03032CHRYSLER GROUP LLC07/16/200311/19/2003FRONT SUSP. UPPER BALL JOINT FAILURE
 In july 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation. daimlerchrysler has identified a wearout concern in the subject ball joints that is believed to occur after water intrusion evacuates the joint lubricant.daimlerchrysler does not believe the condition poses an unreasonable risk to safety because the suspension design in the subject vehicles significantly reduces the likelihood of joint separation.over 99 percent of the failures are related to worn ball joints (e.g., noise complaints).daimlerchrysler revised the repair procedure in august 2003 to allow the upper ball joints to be serviced separately from the upper control arm and reduce repair costs. daimlerchrysler changed the supplier of the subject ball joints from trw to new castle machining & forge for my 2000 vehicles.my 2000 durango vehicles account for 25 of the 37 separation complaints.the upper ball joint was redesigned in my 2003.this investigation has been upgraded to an engineering analysis to further assess the alleged defect in my 2000-02 durango vehicles.
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
EA03023CHRYSLER GROUP LLC11/19/200302/11/2005UPPER BALL JOINT SEPARATION04V596000
 Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (nhtsa recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a safety-related defect has not been identified in those populations and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists in those vehicles.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
PE03032CHRYSLER GROUP LLC07/16/200311/19/2003FRONT SUSP. UPPER BALL JOINT FAILURE
 In july 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation. daimlerchrysler has identified a wearout concern in the subject ball joints that is believed to occur after water intrusion evacuates the joint lubricant.daimlerchrysler does not believe the condition poses an unreasonable risk to safety because the suspension design in the subject vehicles significantly reduces the likelihood of joint separation.over 99 percent of the failures are related to worn ball joints (e.g., noise complaints).daimlerchrysler revised the repair procedure in august 2003 to allow the upper ball joints to be serviced separately from the upper control arm and reduce repair costs. daimlerchrysler changed the supplier of the subject ball joints from trw to new castle machining & forge for my 2000 vehicles.my 2000 durango vehicles account for 25 of the 37 separation complaints.the upper ball joint was redesigned in my 2003.this investigation has been upgraded to an engineering analysis to further assess the alleged defect in my 2000-02 durango vehicles.

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
09/08/20101350001
 The front tires wore out very quickly, we replaced the tires and within a year they wore out again. alignment has not helped. we took it in and found out the ball joints are bad. $1000 repair. *tr
02/06/2012160000
 Rescentley purchased this vehicle in great shape inside and out, runs great..the dealer did the state inspection on it and replaced both side upper and lower ball joints and the right front hub/wheel bearing.now 3 weeks later upper and lower ball join on one side need to be replaced again..this is rediculous, i have researched and seen all the complaints pertaining to this problem and am dumb founded nothing has been done about it. i just bought it so dont have any information for prior owners.
08/01/2011160000
 I bought my durango in march of 2011 from a dealership with no warranty. i have had so many problems with this truck since then it has been a money pit. my main concern was how bad the suspension is on this truck, around august i was driving and the passenger side tie rod completly broke, thankfully i wasn't going fast so i had control over the vehicle. so when i fixed the tie rod i did both because i didn't wan't the same thing happening again so while getting the tie rod fixed the lower passenger ball joint falls off so i wound up doing a pair of those also, so when i get the grease fittings greased, the mechanic tells me i need sway bar links really bad so i do those also. so all these problems, and i have to pay a monthly note for this piece of crap and the dealer is not willing to do anything to help me. now it's january 2012 and i go for a oil change and mechanic tells me my ball joints and tie rods are shot. i ask him how can that be they been replaced less than 6 months ago, he said my shocks are terrible. this has been beyond frustrating and i have children that ride in this truck. i was reading and i saw all the complaints about the ball joint problem in this truck, i can not afford to fix the same problem again.
11/25/2011138000
 Tl* the contact owns a 1999 dodge durango. the contact stated that during routine maintenance, he was informed by a private mechanic that all four ball joints seized and failed to move properly. the vehicle was also taken to the dealer where they confirmed the failure. the manufacturer was contacted but the vehicle was not repaired. the vin was unavailable.the failure and the current mileages were 138,000.
11/25/2011138000
 Tl- the contact owns a 1999 dodge durango. the contact stated that during routine maintenance, he was informed by a private mechanic that all four ball joints seized and failed to move properly. the vehicle was also taken to the dealer where they confirmed the failure. the manufacturer was contacted but the vehicle was not repaired. the vin was unavailable.the failure and the current mileages were 138,000. kmj
11/25/2011138000
 Tl- the contact owns a 1999 dodge durango. the contact stated during matineance the private mechanic confirm all four ball joints seized and failed to move properly. the vehicle was also taken to the dealer and they confirmed the same. the manufacturer was contacted. the vehicle was not repaired and the vin was unknown.the failure and current mileages were 138,000. rds
10/10/2009700001
 1999 dodge durango slt ( 5.9 ) replacing upper and lower ball joints for the 2nd time. 70,000 miles on vehicle. *tr
04/10/20091020001
 The durango which is a 1999 model recently broke 100,000 miles, after it hit that 100.00 mile mark i noticed that the steering had at least 1/2 in. of play. i took the durango in to a tire place to have my tires replaced and they told my that the tie rods were bad. that was around christmas. not too long ago i replaced the transfer case on the truck costing me almost $400.00!! the mechanic advised me that i was about a weeks worth of driving away from being put in a ditch because my tie rods were in such bad condition. i have to go to work so this problem is not acceptable. i came across a blog talking about a recall for the 2000-2003 model durangos that had the same problem. i want something done about my durango that i don't have to pay for because i cannot afford to fix a problem on my only vehicle that is not my problem. the vehicles were manufactured unsafe. *tr
03/26/20091600001
 I have 99 dodge durango i have had it since 2004 then i have had to put over 3,000 into the front end. i have had the ball joints (upper and lower) replaced. my ball joints broke the first time and my car almost crashed into a tree. i was just doing 60 down a highway. i turned and got about 200 feet into a driveway and my tire just fell off and my whole car hit the ground. i know that this has been checked. everyone i know who has 99-2002 durango has this problem. if i would have been going 60 and this happened then... i would not be here typing this. it should be a recall, it makes this vehicle unsafe. i just had my ball joint replaced again, not to mention i had to buy brand new tires because the bad ball joint rubbed my brand new tires down. this is a manufactures mess up. there is no way this many people have had a problem with this and nothing has been done about it. *tr
02/08/20091
 1999 dodge durango-so many problems with this vehicle. had to replace the computer due to overheating-common problem i hear. now the upper and lower ball joints are bad and need replaced or my tires could fall off? lots of information that this is an extremely common problem and very very dangerous. other years of derange have been recalled because of ball joints being bad. i have not had an accident yet and am hoping not to. can't afford all these repairs for things that seem to be a common issue with this vehicle. *tr
11/29/20081210001
 After replacing hub assembly at les schwab brakes didn't work right when stepping down on brake it would make a sound as if they were not catching pulling car forward braking only depressed half way after a few seconds brake would let go all the down and then would return to normal i retorted to les schwab they checked brakes and found nothing wrong the said may be something was happening to suspension but it should be ok to drive it would continue off and on for a few weeks two days after thanksgiving returning from shopping sun was just going down when braking for a car i front my brakes gave out causing me to hit the car in front of me deploying air bags to both sides as we were pushing car out of road there was o skid marks at all. *tr
08/20/2008720001
 Well i like the vehicle but it is just not safe for anyone to drive.. i would not even want to be on the road with someone driving a durango let alone drive my own. i can not even tell you all the prob i have had with mine. *tr
09/27/2005570001604/01/2000
 I have had repeated problems with my '99 dodge durango that started with the engine light going on in september 27, 2005 and is now the need for a new cpm. the car intermittent stalls while riding down the road at 55mph or after idling at stop light & turning left (power steering goes out and car blocks intersection/traffic) - no bus appears on mileage, everything shuts off. seems to happens on days when the environmental temperature exceeds 75 degrees and disappears once car has sat (wherever it stalled) for 20-30minutes. no diagnostic code appears when put the car is put on the computer and i was advised by more then one dealership that the problem had to get worse and produce a code before dealership or anyone else could diagnose the problem. now that the 8 yr federal powertrain warranty has expired for me, it seems the problem is &always was that the powertrain control module (pcm) is malfunctioning &needs to be replaced. this major component is covered thru 8yrs/80,000 mi by federal law but even though problem began prior to 8th year, because this problem was not diagnosed until after my 8 yrs had been exceeded, it is now my $800-$1200 bill to pay (since sept '05, have replaced most components of coolant system, intake manifold pan gasket, head gasket &still have problem with alignment/ball joints& repeated window modulator problems). *tr
10/01/20061
 I have a 1999 dodge durango and i am having crazy steering problems. ball joints and tie rods are gone. i have seen recall on 2000- but why no 1999. same truck, same problem and i know i am not the only one. *nm
10/30/200539900109/15/2005
 1999 dodge durango would have failed pa safety inspection until ball joints were replaced at less than 40,000 miles. *nm
08/20/200478000205/12/2002
 Ball joints. engine under warranty 3 times. *jb
09/06/2005500004
 In january of 05 had to have both upper and lower ball joints replaced, control arm, front brakes and new tires as a result of bad f/e suspension. now today the speed sensor (and i am hoping that's it) has gone out on the transmission. i have had two window motor failures, a sudden drop in oil pressure causing the truck to stall and there is something wrong with the electrical system. there have been many complaints in regards to these failures and the dodge durango and although they have recalled other dodge trucks for these issues - they have yet to have recalled the 1999. i have contacted dodge since january of this year regarding this issue and they responded telling me that they hadn't had enough complaints to issue a recall. i find this hard to believe seeing all the complaints made to nhtsa and to consumer affairs in regards to this year and model. i also believe that the dodge dealer i bought this truck from (used) sold it to me knowing of these problems - although this i doubt i could ever prove. i am thankful that the front wheels stayed on as long as they did as i have read of the ball joint issue causing wheel separation. this could have been a deadly situation for my family (4 small children - we rely on this as our only transportation) and i hope that the problem is fixed but have serious doubts. *nm
07/11/2005128000206/24/1999
 (1) eighteen months prior to the accident, the upper and lower control arm assemblies were replaced by the dealer. (2) while driving, the right front wheel assembly collapsed causing a loss of control. vehicle left the road, went through a utility pole, rolled twice causing a total loss of the vehicle. police report indicates it appears the accident was caused by mechanical failure. witness supports accuracy of accident report. (3) dealer suggested complaint to chrylser. after investigation, daimler chrylser responds they are not convinced that a manufacturing responsibility is associated with this incident. they also declined any responsibility associated with this incident. digital photos of vehicle, suspension and separated wheel assembly at the accident scene are available.*jb
04/01/20052
 1999 dodge durango speed sensor failed as well as the upper and lower ball joints. ***no answer required***. *mr at 49,000 the transmission went out. the speed sensor failed for a second time. *jb
03/31/2005
 Ball joints in 1999 dodge durango - 58,000 miles - inspection rejected - ball joints not safe
03/01/2005210/04/2004
 The upper and lower ball joints in the consumer's 1999 dodge durango wore out prematurely. *nm the ball joint problem caused problems with; the steering, tire wear, and mis-alignment. the rear windows would stick. *sc *jb
03/02/2005715241
 The consumer had all four ball joints on her 1999 dodge durango replaced at 71524 miles (1b4hr28y8xf546953). *nm the consumer contacted the dealer about the ball joint recall. the dealer checked the consumers vehicle identification number who told the consumer that the vehicle was not included in the recall. *nm *jb
01/01/200545699708/21/1999
 Vehicle was purchased on august 21, 1999. the ball joints were same type as those on recall for year beginning 2000. *bf two years and four months later the ball joints failed. the front passenger side power window had broken along with the two back power windows. there was also a cracked serpentine belt, the tensioner had frozen, the throttle body was dirty and the gasket was leaking. *sc *jb
01/01/19011
 The consumer heard of the ball joint problem/recall her model vehicle was having. the consumer requested relief under this recall but was denied due to time/mileage limitations. *nm the consumer request reimbursement for her out of pocket expenses to repair the ball joints prior to receiving the recall notice. *nm
12/01/20041
 I own a 1999 dodge durango has same problem, ball joints problems. *bf *sc
12/01/20041
 I have a 1999 dodge durango trouble with ball joints. do you plan to include it in the recall. *bf all of the ball joint experienced movement and the sway bar bushing(s) were making noises. *sc
01/03/2005420001
 1999 durangos have same problem as 2000-2003. upper ball joint problems. consumer concern why are you excluding 1999 when the problem existed in the 1999. *bf
02/03/20050111/14/1998
 There has not been an accident or injury as of yet. the obvious is the dodge recall for defective ball joints. i purchased a new 1999 durango which has only 43000 miles on it. i recently had the front brakes replaced and my mechanic informed that the ball joints were metal to metal. i own another vehicle that i drive daily. i emailed daimlerchrysler and the response was the dealer was empowered by daimlerchrysler to determine the merits of any goodwill policy consideration for repairs beyond your manufacturer's warranty. i called the dealer and gave them all the pertinent information to that point. they informed the above information was not entirely true and they had to inspect the vehicle and then contact daimlerchrysler to determine a solution. after the inspection i was informed that not only the upper and lower ball joints were bad but also the inner tie rod ends. they offered a 50/50 split for the sum of $725.00. i declined this offer due to the obvious. i feel that the faulty ball joints caused the tie rod ends to wear prematurely and should be categorized under the recall and covered 100%. the vehicle is in excellent condition and has far below the expected mileage. i have copies all emails and invoices available at this time. thank you, joseph maestas. *jb
12/01/2004503/01/2004
 I have a 1999 dodge durango, brakes repaired. the vehicle overheated, radiator, air compressor and more problems. *bf the consumer was told that the ball joints were gone and the transmission was sticking. *sc *jb
12/31/200480751110/22/1998
 Our transmission would not shift to 3rd gear,removed,rebuilt and re-install, exchanged torque converter needed, replaced all solenoids and switch 12/31/04 started around 80,000 miles. work done @ 80751. i am one of 3 people that i know who have (or had) a 99 durango on my sons hockey team, all have had trouble with tranny, 1 at 64,000 miles, fixed and traded, other has same symptoms as ours, has 72,000 miles.-- online stories seem to indicate this is not an isolated problem, transmission shop said seems to be very common with early models tranny 42re?--date of build 9/98-- vin#1b4hs28y3x535962-- not to mention the new 0 oil pressure reading that happened this past w/e, which seems to be popping up, will clean pan and replace pvc to see if that problem is solved as research indicates, and last but least- ball joints---and new tires will be needed due to uneven inside wearing, even if rotated every 7500 miles. long term chrysler owner, all vehicles over 125 k miles, never a problem--what recourse/satisafaction is there for this ?*jb
02/26/2004134796104/01/2003
 Failure of upper and lower ball joints, hub assembly and drive axle. *la
04/08/19998000203/18/1999
 Tires has uneven wear. the front shock were also replaced. the consumer continued to have problems with the tires and suspension. *jb
03/18/2004877562
 The under carriage of the vehicle made noises. the mechanic discovered the upper ball joints had worn out prematurely and needed to be replaced. *jb the u-joint in the drive shaft were also replaced. *nm
08/27/200455080111/04/1999
 While driving 20 mph the front driver side tie rod broke without warning. as a result the driver lost control off the vehicle momentarily, however was able to gain control and pulled off the road. *jb in addition to the broken tie rod all four ball joints were excessively worn and had to be replaced. the consumer contacted the manufacturer customer service line and was told that the problems his vehicle was having was not currently recall. the consumer was also told that his repair cost could not be reimbursed because they were made at a non dodge dealer. *nm
08/24/20041
 While driving in inclement weather, the windshield wipers came on an went off their own. the consumer took the vehicle to the dealer for inspection and the consumer informed the mechanic that this vehicle was on recall for the windshield wiper motor. the mechanic stated that this vehicle was not on recall. the consumer had to pay for repairs. *ak the consumer replaced the upper and lower ball joints. tc *jb
01/29/20041
 1999 dodge durango owner - in january - upper and lower ball joint replacement - failed inspection - local mechanic noticed a lot of play in ball joints. replaced upper and lower ball joints and cost $750.00. *jb now front left bearing - tire almost came off -no prior grinding etc. new tire rubbing on front end parts july 01/04. *jb
01/01/200401
 I began hearing a horrid squeal in the rear wheels of my 1999 dodge durango. i took it to a dealer who said the joints were worn, and it would be over $1500 to fix it, and it was not under warranty. they said there might be a recall, but had not been. i had two joints replaced fixed at another repair shop, but now the squealing has started again, and also is accompanied by the front end shaking when i drive over 50 mph.*ak
11/15/200344550
 Bought this vehicle with 44,490 mi, check engine light came on within one mile of the dealers lot. it was fixed at no cost to me, but it came on three more times on different days. now there is some kind of noise in the rear end or brakes, not all the time though. the front tires were bad, but had good tread, those are my expense according to the dealer. i have to live with it, but i made a bad mistake buying this vehicle. the dealer did not tell me that these vehicles were under investgation by nhtsa
10/15/200380000
 We just had the right hub bearing changed in may 2003. now the same bearing is bad again and the tie rod ends are going bad and the upper and lower ball joints (these problems are on both the left and right side) it just seems to me that this is an awful lot of problems for a truck that is only 4 yrs old. the extended warrenty i bought on it doesn't cover any thing but the hub bearings. we bought this because we needed a family size vehichle, now i'm afraid to put my kids in it.
07/15/200366400
 Upper ball joint on right side, very loose didn't pass state inspection... i had just heard of a new media report no more than a week ago regarding a problem of ball joints snaping. i can't get any imformation from recall center or dealerships... thank you
11/15/200330416
 Excessive wear on the upper and lower control arm bushings and ball joints on the front suspension
04/10/200435000107/10/1999
 1999 dodge durango with 42,000 miles - faulty both upper and lower ball joints - both inner tied rods - water pump - excessive tire wear even though the tires were rotated every 6,0000 miles. *jb
03/30/2004118163303/15/2000
 While driving about 70 mph i heard a loud noise coming from under my 1999 durango, i took the vehicle to a local firestone, they discovered that the drive shaft had fell from it's housing, so i then took the vehicle to a transmission shop, cottman. the shop informed me of the following, the yoke and the bolt that retained the drive shaft in the transfer case had broken off some how, due to this occurrence, the transfer case was damaged, because all of the oil leaked out. also in 2003, had to have the ball joints replace and, also the engine head because the vehicle was burning to much oil and damage the heads.*jb
04/24/20011
 My durango lost control for no reason on a suuny, cloudless day 4-24-01. i was turning the vehicle left and it suddenly went right throwing me into a guard rail and down a bluff, breaking my back. after watching cbs news two weeks ago, i realized it was suspension failure complained about by hundreds of other owners.*ak
1
 Consumer learned that the ball joints and a frame bushings needed to be replaced. *ph
08/22/2002402/02/2000
 The upper and lower ball joints had to be replaced. *ph the consumer was told on 2 occasions that the upper and lower ball joints were in critical condition. the consumer requested to be compensated for the repairs. *sc
03/14/200487000106/15/1998
 Both front ball joints shot-left so bad service dept. said do not drive. i have the faulty parts. why hasn't dodge issued a recall? *jb
03/03/2004107/19/2002
 I was informed by my mechanic that the ball joints on my truck are defective. after being told this i saw the news the other night regarding the dodge durangos, and the tiers falling off do to the ball joints. my mechanic also told me that they needed to be taken care of. with a big price tag i was wondering what can be done about this. (there was no incident yet?)
02/17/200440000102/14/2002
 While driving at any speed vehicle shook violently, and consumer heard a thumping sound coming from the front end. vehicle was taken to the dealer, who found that the upper ball joints needed to be replaced along with the bearings and both wheels. *ak *nm
06/01/200435000101/01/1999
 The consumer complained about a ball joint problem. the consumer heard a noise from the front end while driving at any speed. *ak the vehicle was taken in several times during the warranty period and the dealer was unable to find the cause of the noise in the front end. *sc *jb
01/16/20041
 While applying the brakes a vibration was felt throughout the steering wheel. the vehicle was taken to the dealer for analysis. *nm *sc
220001
 The vehicle failed inspection due to faulty upper and lower ball joints. the upper and lower ball joints and the inner tie rods had to be replaced. please provide any additional information.. *nm
12/03/200350000110/10/1999
 Ball joint and tie-rod failure on 1999 durango with 50,000 miles. *nlm
04/12/200376000105/09/2001
 While driving over bumps, the vehicle would shake, making it very difficult for the driver to control the vehicle. *ak the consumer noticed that the vehicle was to the right. the service dealer stated that the upper/lower ball joints and the inner tie rods were prematurely worn and an alignment would have been of no help. the service dealer recommended a replacement of the worn parts as the problem would only get worse and would become a safety issue. *scc the consumer was informed the vehicle needed brakes. *jb
11/14/200244417107/13/1999
 1999 dodge durango under carriage failure. *la
10/30/200354323106/26/2002
 Required premature replacement of the upper ball joints. lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts. *la
08/06/200340000101/18/2003
 While driving approximately 45 mph, the left front wheel collapsed, and caused the vehicle to hit another vehicle. *ak *sc *jb
07/08/200333500206/06/2003
 I purchased my durango (used) in june of 2003 with 30,500 miles--in july i needed the lower ball joints replaced. in august the shocks had to be replaced and in october the upper ball joints needed to be replaced. i don't think i will a. buy another dodge or b. buy a used car. i am afraid to drive it especially after reading all the horrors of other owners... *la
10/02/2003100000405/17/2003
 My 1999 durango slt 4 x 4 has serious front end problems. i had to have the ball joints in addition to other front end components replaced in order to make the vehicle safe to drive. everybody seems to know, ?everyone but me,? that this suv is a rolling death trap. i have read so many complaints on the web that i felt like a sucker for re-entering the american car market. chrysler knows that the ball joints on this vehicle are undersized and yet they have not recalled the vehicle. i am registering this complaint so that there is a record that yet another dodge customer is out money due to their lack of quality control. *la
7
 Suspension ball joints and bushings were replaced on both sides. problems also with the transmission sensor. *mr the ball joints, and bushings were replaced on both sides. the problem was with the transmission sensors which worked intermittently. the a/c, alternator and the water pump failed prematurely. *scc *jb
67000112/29/2002
 Consumer heard a popping noise coming from the front end of vehicle. the technician serviced vehicle and noticed four of the front bearings needed to be replaced. *ak stabilizer bar and rear leaf springs failed on the driver's side. *ph *jb
04/01/199970001309/21/1998
 Consumer stated the ball joint wore out prematurely. dealer notified. *ak the control arms, intermediate shaft had been replaced in conjunction with the ball joints to try and solve the problem with the steering and suspension. chrysler did not take any action to try to solve the problem. there was noise in the steering, rumble/rattle in the front end and had become louder, the steering had become loose, the lower ball joints were defective, and there was excessive play in the control arm. *scc *jb
04/03/200355756303/01/2002
 When the brakes were applied, the front end pulled excessively to the right or left. also, when making turns, consumer heard a loud grinding coming from the front end. dealer diagnosed that the entire front end needed to be replaced due to ball joint failure. *ak the whining noise was heard when going around curves. the marker lights had become inoperative when pulling out of int switch and the head lamp switch was replaced, and upon acceleration, there was a pinging noise in the passing gear. *scc. the tie rods were also replaced.*jb
10/08/2001105/24/1999
 Suspension problems, multiple repairs. *ak
08/18/20026000301/15/2000
 Front ball joints/steering arm failure, brake failure, causing loss of steering and brakes to lock up, steering arms replaced three times, on both sides. rear leaf spring snapped when vehicle was 3 months old. steering wheel locks up when vehicle is shut off, and cannot be unlocked in certain positions with key. *nlm
03/05/200355000106/04/1999
 After only 55,000 miles the entire front suspension system failed. both upper control arms, ball joints,tie rods needed replacement. $1700 repair on a $30000 truck!*jb
450005
 There was a popping noise in the front end, the dealer could not duplicate the problem. the consumer was told by a service dealer the steering assembly had excessive play. the consumer noticed on the right side rear upper bushing had torn a rubber grommet. scc *jb
404/01/1999
 The upper and lower control arm bushing assemble failed. *nlm
01/27/2000111/13/1998
 The following have been replaced: bushing, front stabilizer, sway bushing, cap for center wheel, and sway eliminator, consumer states vehicle shakes after 70 mph and is noisy when pressing the gas pedal, dealer states that there is damage undercarriage which is causing noise, however consumer states vehicle has never been in an accident, vehicle squeaks from shocks when sitting or getting out of vehicle. *slc
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
11/20/2003550001
 There was a problem with the front end stability. the upper and lower ball joints were suspected. *ak the dealership was aware of this problem. *sc
SUSPENSION - FRONT
03/05/2011
 The pin that goes into the spindle on the 1999 dodge durango seems to have some huge problem, which can cause a major safety issue to its' drivers. i have read a number of owners' complaints on this same problem for this year of vehicle. we took ours luckily in to get a brake job before my brake fell off and could have caused me to wreck. the pin was easily pulled out and the threading was gone. no nearby junkyards have a spindle for my 4x4 1999 dodge durango, they have told me that as soon as they get them in, someone comes to get it. this sounds like it should be a recalled item. how does a pin fall out. we will have to get new spindles and to buy them from the dealership it is $600 each. all because a faulty pin.
04/01/200952000
 1999 dodge durango slt / 4wd / 8 cyl 5.9l - vehicle mileage 53,712 as of 08/31/10; the following oem components / parts are defective / broken / worn prematurely causing other parts / components / systems to fail, break & should be recalled, serviced, replaced by daimler chrysler, llc at their expense (no wonder they needed bailout $): 4) upper & lower ball joints undersized in mfg. causing early failure & possible accident;
04/06/2010145000
 I bought my 99 durango 3 months ago & the ball joints are popping & something in the rear is squeaking like an old matress & the brakes already need replaced & the ac doesnt work. my concern is the number of complaints i have seen regarding accidents from the ball joints breaking & not being able to steer. if this has been an on going issue with vehicles that have low mileage there should be a recall & dodge pay for the repairs when peoples lives are in danger. do you really want another toyota issue?
04/17/2010159000
 Control arms upper defective on dodge durango 4x4 makes loud popping sound loss of steering control, had to replace both upper control arms left and right and replace all ball joints due to what looks like shreeding and shearing
08/01/2008129146
 Steering problems related to linkage affected by brake resivoir leakage onto linkage to the gear box. fluid ate rubber off of the joints that look to be like that of a u-joint. the first time was a safety issue involving an oversteer situation and the underlying condition was not explained or repaired. the linkage was replaced. one year or so later the durango began to repeat the above situation on an interstate highway at speeds of over 65 miles per hour. again the linkage was replaced and the master cylinder {not including the resivoir} was replaced at my expense due to the age of my vehicle {or lack of warranty}. the problem still exsists because i have no job to pay for repairs or a different vehicle. i have replaced linkage x2 and master cylinder for this situation, also had axel hubs {sealed units} fail due to dry bearing, both sides front. oem replacement parts both failed due to dry bearings in less than 12 months. this also caused a dangerous condition at highway speeds. wobble and oversteering conditions. prior to these problems the rear sway bar links had disintegrated and were replaced. this vehicle has done no off road 4x4 action for as long as i have owned it. thank you !!
10/12/20081420001
 Had uneven wear after i had put new tires on with a four wheel alignment. both front wheels are wearing on the inside so i had it evaluated by a dealership which i was informed that i would need new ball joints and tie rods at a price of $2,200.00. after having this fixed i still have the same problems, so i took it back and they said that i would need new a arms for another $1,800.00. the vehicle is not even worth fixing. *tr
11/05/20091
 My '99 dodge durango is sitting on it's 3rd set of ball joints, and i am told it needs another. i've repeated been told you're lucky your whole wheel didn't come off while you were driving. this is ridiculous! i am tired of fixing the same problem over and over! i have seen hundreds of complaints at various sites from other consumers complaining of the same problem! why is nothing being done? how many people/families/children will have to die before this auto giant is forced to do the ethical and honorable action of properly repairing this problem? i don't care how much it costs them; they created the problem. almost all auto giants are receiving bail out money from the government...million...they need to use some of it for a good purpose. *tr
02/13/20091508781
 Suspension:front hub. *tr
02/09/20081250001
 The ball joints failed on my 1999 dodge durango with the same clunking noise that the ball joints failed on the 2000 - 2003 dodge durango's. your nhtsa campaign number: 04v596000 clearly states this problem. since you didn't include the 1999 dodge durango's in the recall i replaced the ball joints myself. using the appropriate steps i replaced the bad squeaky, clunking ball joints with new moog ball joints. after about 3 months the front end of my durango sounded as if it were going to fall off. i took my car to mieneke in spring , texas to get it evaluated. the manager at this outlet informed me that the ball joints had wallowed out the holes on the upper control arm where the bolts go through ball joint and the upper control arm. he then charged me $1400.00 to replace the upper control arms on the right and left side and install new ball joints. my dodge durango began making noise again about 2 months later. the exact same problem. i called him back and let him know the problem was happening again. he said he would do some research and get back in touch with me. a day or two later he called me and informed me there was a service bulletin out that said you should not replace just the ball joint but you should replace the whole upper control arm that has a new ball joint riveted on to it. he said the metal on the control arm is to weak an malleable. how in the world can dodge get away with using such cheap metal and parts and why don't all of the parts houses and repair shops know about this problem? only dodge makes a replacement upper control arm with an attached ball joint for the 2 wheel drive durango. it cost approximately $400 for each side. *tr
09/14/20081370001
 I own a 1999 dodge durango, and like many, almost scary amounts of other dodge customers, am having numerous issues with this vehicle which provide extreme safety hazards to the drivers and occupants. one of which is an upper ball joint issue, which was recalled on the 2000 model year, but not other years with the same design flaw. another of which is the automatic transmission not shifting properly, or at all rendering the vehicle 'in neutral' at times while in traffic. also, a problem, which is starting to occur involves the vehicle to shut down out of nowhere in traffic, leaving the driver to try to navigate this beast to the side of the road without power brakesw/steering etc. if you search the internet, you will find literally thousands of people with these problems, severely endangering every man, woman and child who occupy these trucks. dodge dealers constantly give owners a runaround and deny they have heard any other claims of these problems. these trucks are unsafe! chrysler needs to know that, and do something about it! *tr
08/28/20081073501
 Upper ball joints have too much play and need replacement. *tr
01/05/2008500001
 Ball joints, bushings, control arm, wheel bearings failed. front wheels had three-four inches of play. when they jacked up vehicle to change tires they said they did not know why tires had not already fallen off. i commute on highway every day and often have my children in the truck. it is only luck or providence that i have not had a front end failure at highway speed. this is potentially fatal and dodge should stand behind their faulty products and make it right. *tr
01/08/2008110/14/2007
 I am a single parent with to kids, i am going to college full-time and working to make ends meet. i recently acquired a 1999 dodge durango that i now have to either sell, scrap, or something . due to the need to replace the ball joints and tie rods in the truck, also every time i step on the break my dash lights turn off!!!! why is it that the 1999 nwas not recalled along with the others? *tr
05/25/2007109400406/03/2006
 According to dealer... front end completely worn out. front end -ball joints, tie rods, and sway bushings all failed. while driving, i began to hear a grinding noise in the area of the front end while the brakes were not engaged. the sound got worse so, instead of risking an accident (as i had my children in the car), i had the vehicle towed to the dealer the same day (the day before memorial day weekend :{ ). *tr
10/18/2006950001
 I have a 99 dodge durango 4x4 with a 5.9l engine and i continually have to replace the front tires due to excessive wear from the inside tread. i went to get a front alignment and the establishment told me that i would have to replace all the ball joints and steering rods to be able to do an alignment. these have to be defective since i know people with the same issues that i have. i have not repaired the problem since it is a expensive problem to fix. *nm
01/09/20061
 I have a 1999 dodge durango with 107,000 miles on it. the front end has been pulling to the right for some time now,i have taken the truck to the dealerdhip before to get checked and they it was fine.i have recently put the truck in shop for inspection and alignment and the repair shop said that the ball joints are very worn and the right side is loose.i have checked the recall was 2000-2003.the repair shop told me if the truck was made in late 1999 then maybe there is a chance to be recalled.i have called chrylser about it but they will not respond.*ak
09/27/2005660061
 While driving less than 600 from my house in my 1999 green dodge durango 4 door the power steering went out causing an accident with a parked car. i had the car had to be towed to the dodge dealership in warren michigan i was told that the power steering seal blew causing the loss of power assist steering. the loss of this type of failure as you know makes driving harder that a car without power steering at all. i ask the dealership to have dcc look into the cause of this failure which cause the accident without any prior leaks or loss of fluid. the investigation letter stated that a vehicle that was built june 23, 1999 and had 66,006 miles would have these kinds of failures. the vehicle was inspected less than 3000 miles prior when it was taken in for air conditioning core issues. the dealership did an inspection and found other leaks but did not find issue with the power steering pump. i have looked all around the vehicle and operator's manual which does not have this information that steering can be hampered when the vehicle is older than 50k miles. the cost of the work to get he suspension , ball joints, tie rods , control arms, you name it will be just less than $5,000 dollars. does dcc know people could be injured or killed by these kind of problems. i hope this will not go on unfound ears. keep up the good work!!!!! stacy scicluna, warren michigan 586-757-7947 . *nm
05/14/2005102000105/01/2002
 Consumer states: on the front end driver's side, the lower and upper ball joints were bad and had to be replaced. the boot was completely blown out. it was making a squeaking noise and had a different drive. *tt
09/02/200489000205/01/2003
 Dt: front end suspension worn out. and abs brakes; the brakes work but the anti-lock doesn't work . *ak
02/25/20059800003/07/2000
 I purchased my 1999 durango in early 2000. since that time, i have had to replace numerous parts of the front end suspension including wheel bearings on several occasions, right side hub assembly, both spindles, and the rotors twice. last week, i notice the wheel was literally flopping sideways when i turned. my dealer then replaced the upper and lower ball joints on both sides. after the replacement of the ball joints, i drove the vehicle and noticed an extreme shaking when applying the brakes, and a dramatic pull to the right. my dealer examined the front end again, and after eliminating all other possibilities for the problem then notice that the front bracket which holds the lower control arm on the right side was fractured. upon examining the bracket they discovered that there was no spot weld on the bracket and the two side welds were only on the frame, but not the bracket itself. the bracket and frame were fractured almost all the way around the frame. according to their service men, and body repair staff, the bracket appears to have never been properly welded at the manufacture. subsequently, i have a vehicle, with that i cannot drive. this seems to be a manufacture defect, which resulted in me having to do numerous repairs over the 5 year period i have owned the vehicle, and put my family in serious danger of a catastrophic front end failure. *nm
08/06/200348859104/21/2003
 I own a 1999 dodge durango which had to have the upper and lower ball joints as well as the control arms replaced at a cost of $1200. as an owner of a durango, i do not feel the recall should be limited to model years 2000 to 2003. it is evident that the faulty parts used by dodge were used in model years prior to 2000. *jb
10/31/2004580003
 While traveling at 25 mph and heard a loud noise, drove vehicle to a mechanic, who discovered that ball joints/ front end , and lead springs were defective. *ak *nm
10/06/2004695001
 The front end went out at 70,000. the mechanic stated the vehicle was unsafe to drive. the manufacturer stated they were not aware of any defect. *nm
08/18/200468462111/29/2003
 Today i sent the following email to subaru of america concerning the investigation of abs defect in wrx vehicles. i have experienced the problem on numerous occasions, and on no occasion was i driving in an aggressive manner or hard' braking. nor was my previous complaint to nhtsa a parroting of someone else's problem from the impreza website, as subaru has accused. the abs is overly sensitive to bumpy surfaces and is a safety risk, period. my email to subaru of america: i have just reviewed soa's letter dated 9/10/04 to nhtsa re your investigation of alleged abs problems in wrx's. i am dismayed by soa's inability to document, and refusal to acknowledge, the abs problem. i am insulted that subaru blames the problem on aggressive driving patterns. the problem regularly occurs at one point in my daily urban commute when i brake for a traffic light over a bumpy surface. i am using only 15% of the braking capability at 20 mph when the abs fault occurs-- hardly aggressive or hard braking, and hardly a situation that only aggressive performance drivers would encounter. when it occurs, there is a sudden, dramatic reduction in deceleration. deceleration is no longer proportional to pedal pressure, and increased pressure is ineffective while the abs is confused by the bumpy surface. several times i have had scary moments when the drop in deceleration has resulted in nearly rear-ending the vehicle in front of me. i am very puzzled why an event, that for me is so predictable and repeatable, has escaped your analysis. i further take offense to the claim in your letter that many of the complaints to the nhtsa were dishonest repetitions of problems a few had described on an owners website. nice try, but i can attest to the validity of the problem in my car, having experienced it dozens of times. discussion on the website has informed owners of the problem and may have prevented some accidents, something i cannot say for subaru! charles f. visser. *ak
07/30/200398000102/28/2000
 I was driving my durango on a 2 lane road and went around a corner when i heard a loud pop and my steering center changed. took it to the dealer who realigned it and sent me on my way. i have had poping noises coming from the front end for quite a while, and have reported it my dealer who was unable to replicate the problem.*ak
07/15/200460000103/15/1999
 My wife and i own a 1999 dodge durango and have been told by a dodge dealership and a goodyear service center that the front upper and lower ball joints need replacing. the vehicle has approximately 64,000 miles. *ak the dealership offered $50.00 off the total price (approx. $800) when i told them i knew of reported problems and thought that replacement of these parts at 60,000 miles seemed premature. please advise. david swanson
03/31/20041194771
 Failure has not occurred as of yet, but have had entire front-end replaced on vehicle on 9/12/2002. on 3/31/2004 we had vehicle checked again and was told by the dealership that the left side lower control are was worn and will need to be replaced again soon. i have receipts and quotes from dealership and will be happy to submit copies. *jb
04/26/200430000100
 Too many owners seem to be uniformed of the risks associated with the front-end design flaw of the dodge durango. needing upper and/or lower ball joints and control arm replacements at 50k or less should not be the responsibility of the customer. the main issue lies in the fact that this flaw requires the customer to pay for the fixes without any change in design so the need for future replacement falls on the consumer in less than 50k miles again! i feel that this issue should have efforts made with dodge to protect the safety of the consumer and the financial burden by at least paying for the fix the first time and prior to the failure causing suspension failures that can and eventually will cause harm or death. my vehicle is in need of these replacements when it was apparent that the wheel alignments cannot be preformed and warranted unless the suspension parts are replaced. for many consumer that are still making payments on the vehicle they may not do the replacement and eventually dodge may be involved in law suits that could ultimately show fault if no proactive measures are taken by them. i would certainly your help in dealing with this issue. thank you- if dodge did pay the first bill, they seem to be able to control , at least, the fact that this is needed by the consumer in the future and could remove all liability to the issue forever.
02/09/200464000208/14/1999
 I am the original owner of a 1999 dodge durango that has upper/lower ball joint wear at low mileage. i brought my vehicle into a dealership and was quoted $1200 for parts and labor. i started experiencing these problems at 54000 miles! this seems to be a design flaw. i would hope the nhtsa would issue a recall before someone's life is taken. *nm
02/27/2004710001
 Front end squeaks and produces a loud knocking noise. dealer states there is no defect.*ak
580005
 The upper and lower ball joints, the tie rod ends and the sway bar have been replaced twice. also the front hubs have been replaced three times. the dealer cannot determine why the parts keep failing after a short period of time. please provide further details.*ak
01/15/20045000012/08/1998
 The front end of my 1999 dodge durango started making noises around 50,000 miles. i carried it to a dodge dealer where they informed me that the ball joints and the front suspension bushings were worn and required replacing. they further stated the reason was that there is no way to lubricate the joints. the costto replace is $800. this is to soon for this to be wearing out.
03/06/200450000010/10/2002
 Front suspension making popping sounds when turning...related to ongoing nhtsa investigation....would like recall to replace worn parts...this is not normal wear....manufacturer should repair at no charge to owner.
03/02/200491000405/19/1999
 1)front brakes locked up,causing brake pad to break damaging rotors. 2)noise in front end,lift up front to check it out only to find wheel ready to fall off.wheel bearings shot. 3)took vehicle to dealer to get wheel bearing fixed,was told along with the wheel bearings that the rotors and brake pads are shot again. 4)to top it all off the dealer told me i need all upper and lower ball joints and the front end alignment if i want to keep the front end on the vehicle. *ak
03/08/200479000105/15/1999
 The front suspension ball joints and tie rods on my dodge durango 1999 are worn out prematurely. occasionally when the steering wheel is turned, the front suspension makes a popping noise.*ak
02/27/2004750001
 While turning consumer heard a loud grinding noise coming from the front end. dealership was notified, but did not resolve the problem. *ak
02/17/2004540001
 While making right hand turns, the consumer would hear a loud noise coming from the front end. the dealerships mechanic was notified, but did not resolve the problem. please provide more information. the cause was not determine.
03/20/20008500312/15/1999
 The 1999 dodge durango was purchased from south oak dodge in south holland, ill. it was purchased as a demo with a few thousand miles on it. since that time i have returned to the dealer on several different occasions for an oil change and filter and to report squeaking in the left front tire. i was told that it just needed lubrication. each time after changing my oil they would lubricate the wheels. i also explained that the noise was worse when i turned the corner and if i had to use the four wheel drive it was difficult to turn. i also explained that the tires were worn on the inside and on occasion it looked like the left front tire was going to fall off. my complaint was dismissed when the service manager said oh that's not going to happen shortly thereafter he said the tire had a slow leak and that he would put a plug in it. my complaints were often dismissed. my car only has 57,000 miles on it. this morning i heard the news regarding the ball bearings on the dodge durango. in addition to the above this particular carrier will provide a temporary solution to a problem until your warranty expires. when you return you are charged s maximum amount to correct a problem that occurred while the car was under warrenty. this happened to my boyfriend who has a 1998 one ton pickup quad seats four door dodge 24 valve turbo engine 3800 dooley. the red engine light kept coming on. we took it in to have the problem fixed. the next day we were told that there was no major problem. not more than 3 blocks away the lightt came on again. we returned to the service departmennt. the manager stated oh i'ts probably just a sensor problem. if you continue to have problems bring it back in. the red light continued to stay on. three months later the truck began to run poorly. we took it back to the dealer. the service departmennt stated that he need a valve job that would cost $1,800.00. further the extended warrenty had just expired.*ak
02/06/200492089310/24/2001
 While driving our durango at night and switching the lights from bright to dim i have had the headlights go out. the last time the headlights went out, i had used my brights while taking country roads, but when i got on the major highway, i-35 my headlights went out completely. i was unable to pull off the side of the road and it was very frightening. i have had this happen when i went from bright to dim once before and i thought it was a fluke, this last time was scary. i had both children in the vehicle on the night of january 30, 2004. this is definately a hazard and could certainly cause an accident. my husband works 35 miles from home and while getting onto another major highway he had the front bearing freeze and the cv joint break. he was only getting onto the on ramp when this happened, thank god he was not on the freeway going 60 mph when it snapped. i had driven this vehicle just 1 week prior to this happening and had absolutely no warning that this might occur. it is my understanding that we should have heard some noise. the whole underside of the durango was covered in grease from the bearing. this to me means that it had been maintained and this was a faulty piece of metal. while we had it in the shop for repair we were told we need to replace the whole front end suspension. this vehicle is not that old and we need to have it rewired and the front end re-done. i would rather put my money into a different vehicle but feel we would be putting lives at risk if we sold this durango to anyone. i think that dodge needs to take a look at their parts, because everything i have mentioned could be life threatening. if a wheel snaps while going 10 mh a poerson can handle the vehicle, if it snaps at 60 mph somebody is going to be hurt. the light issue is huge! you have to have lights, not only are you endangering yourself but everyone else on the road with you. i think it is time dodge was held responsible and forced to fix these obviously faulty parts. *ak
1
 While traveling at unknown speed consumer saw vehicle pulling to the right. dealership serviced vehicle, and notice front suspension was worn out. *ak
12/23/200325600004/24/1999
 My wife's 1999 garage-kept durango with only 25,600 miles on it is at the dodge dealer right now having both lower ball joints replaced. cost estimate is $560. i took the truck in to have the suspension inspected based largely upon the media coverage of this defect, and the info i gleened from this usefull nhtsa database. i just called the dodge contact-us phone number, and documented my complaint. the polite woman took down my info, but she said that was all she could do, and that i should save my receipts for the repairs, in case there is a recall. i am an engineer, and i am convinced this is a design defect. i have a 1992 explorer with 116,000 miles on it and have never had this kind of problem. while at the dodge dealership, i looked underneath the shiny new 2004 durango on the lot - what a surprise! the front supension is completely redesigned, and looks nothing like the suspension on the 99. dodge needs to stop dodging their existing customers, or people like me will never buy another vehicle from them. i should have known better when i recalled that the fictitious al bundy's car of choice was a dodge. to all durango owners: have your suspension inspected.
05/05/20020004/25/2002
 My 1999 dodge durango has been into the service department many times for this same problem, constant grinding at the front end of the vehicle, the grinding continues when backing out of driveway and on right and left turns...the service department continually claims that they cannot duplicate the problem the vehicle is unsafe to drive and i would like to see if i can get this vehicle declared a lemon. thank you. felecia c. leak. *ak
11/08/2003860001
 The vehicle was taken to the dealer for regular maintenance, and dealer found that the vehicle needed new bushings and ball joints. *ak *sc
10/13/200373600208/15/2001
 Right upper control arm came loose causing popping, binding and steering control problems. also, upper and lower right ball joints were worn out. had to have the right front suspension repaired at 73,600 miles. now two weeks after, the left front is doing the same and needs repairing. also, having other squeaking and grinding somewhere in the suspension that has not yet been determined what is causing it. it is a dangerous situation and it sounds like a wreck. *la
10/01/200368000108/22/1998
 There was a loud squeaking noise in the front end of the vehicle while in motion. upon inspection of vehicle by the dealership, they noticed that the sway bar bushings collapsed. *ak *scc *jb
09/16/200360370102/09/2003
 On 09-16-03 i took our 1999 durango to a local dealership for a grinding noise in the front end (i suspected it to be wheel bearings). the durango only had 50,000 miles on it and i learned that it needed wheel bearing/hub assemblies on both sides. that cost me nearly $900 and now only 1 month later i am faced with replacing upper ball joints and control arms on both sides. the dealership and daimler chrysler are no help with these problems. i feel these components have failed prematurely. this is not a vehicle that is driven roughly (my wife uses it to transport our two small children). i'll have to rethink future purchases of chrysler products. *la
07/18/200311/18/2002
 Front suspension/ball bearings completely gone. oil pressure gage drops to 0 even after having the oil changed. transmission problems. abs and brake light stays on.
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
08/06/200355700101/20/2000
 Premature failure of front suspension, parts are worn out. cannot even align vehicle. dangerous condition. possibility to have to replace entire front suspension arms. mileage: 55000
1
 Consumer noticed at high speeds vehicle steering wheel would shake while vehicle swayed side to side. dealer has contacted and replaced front end. please provide further information. *ph
04/08/200352000108/14/2001
 I purchased new tires and asked the tire dealer to check the alignment on my 1999 dodge durango and they told me they could not do it due to the fact the front end ball joints and control arms were bad and had to be replaced with only 52,000 miles. chrysler said at the time this was unheard of and saw no reason for premature failure. they would not cover this under factory warranty. they made me pay for this with my chrysler extended warranty, charging me $50 deductible and i had to pay for a front end alignment that was not required except for the changing of the parts. this should not be required on a vehicle with this age and mileage. cars run for years and over one hundred thousand miles and do not have this problem. this needs to be looked into further. luckily, this was caught before there was an incident while driving the vehicle on vacation in the mountains a few weeks later. *ak
07/01/200359000107/01/2002
 Re: 1999 dodge durango front suspension i just had to replace all four ball joints, and both tie rod ends on this vehicle at 59,000 miles of light on road usage. i have run previous vehicles to over 200,000 miles without any front work required. i consider this to be a defect in design.*ak
07/27/200355000105/31/2000
 While having routine maintenance work performed on our car, it was noted that the front suspension ball joints on our '99 durango are dangerously worn out. the repair facility mentioned that the same problem has been noted on all durangos that have come through their shop and that such premature wear is not common.*ak
58000108/14/1999
 There was a ticking noise in the front end of the vehicle when the wheels were turned. *ak the consumer read numerous reports from other owners that this was the first sign of a major front end problem. *scc *jb
05/01/200331500109/21/1998
 I would like to file a complaint about a defect in the dodge durango ball joints. in usa today, dated: july 22, 2003, there was a article indicating that federal regulators are investigating the dodge durango suv for a defect that could cause the front wheels to separate from the vehicle because the ball joints had worn out and the vehicle suspension to collapse. i have an 1999 durango with roughly 30k miles. in may 03, i took my car in for 30k mile maintenance and because it was running rough. i ended up having to have the ball joint and suspension for the front wheel replaced because i was told that the ball joints had disintegrated and the suspension had subsequently been damaged. i have only driven my durango on the highway and i have never taken it off the road. therefore, i thought this type of problem was very odd at only 30000 miles. after reading the article in usa today, it is clear to me the damage to my vehicle was due to this defect. this complaint is to further collobrate the 81 complaints already filed.*ak
74000
 While having a front alignment done dealership noticed that tie rods had gone bad and needed a front end overhaul.*ak
09/19/2002004/22/2002
 9/19/02 had to replace upper and lower bushings on my 99 dodge durango with 59,339 miles. called daimler chrysler and was told that they were not aware of any suspension problems. then on march 8, 2003 i had to replace the right ball joint with 65,577 miles. once again call daimer chrysler and again was told that they were not aware of any suspension problems.
07/22/200308/02/2002
 Front end suspension squeaks horribly. embarrassing to drive at times. i have been told by the dealer that i need to have both upper and lower control arms/ ball joints replaced on both sides. by viewing the complaints file i see this is common and don't see the sense in replacing them only to have them go bad again. dodge needs to do something about this problem with this suv and stop giving their consumers grief. why wait for fatalities!!
02/04/20020
 After my first week of buying this dodge durango i lost control of my vehicle, it seems the front end two wheels kept on jumping and i could not stop it. it was not ivolved in an accident but i had to jump in another lane which i could have hurt someone. i did jerk my neck and had to take some iburfrofen for awhile. it also seems the brakes are real touchy. i had my durango for two years and still afraid to drive it because its a dangerous vehicle. i also witness another person this week driving her durango well as she turned the corner she lost controll of hers also and i told my daughter thats what happen to me my first time driving mine, im glad i had a witness because no one beleived me when i told them my story. anyway i beleave its the front suspension you have to be real carefull when you turn and brake. thanks for listenning to me. oh yeah mine is a 1999.*ak
 Vehicle's passenger side front tire came completed off while pulling into a parking space. this was caused by a front end failure.
01/06/200345000109/01/1999
 The passenger seat belt failed to lock into position. dealer was aware of the problem. *ts. ball joints and rack wore out at 45,000 miles. *ph *jb
 While driving steering wheel will maneuver in any direction. dealer has been notified. mechanic stated that tires needed alignment, services were rendered to vehicle, but problem still occurs. currently, warranty expired. mechanic stated steering column needed to be replaced.*ak
04/06/2002104/01/2099
 Grinding noises and uncontrollable pulls to the right made the vehicle hard to control, especially when travelling on the highway - this causes an extreme safety problem. brought the durango to auto mechanic, he told us the left front tie rod needed replacement. replaced tie rod end and found out left front wheel bearing is gone and is subject to seizure at any time. if this is not a safety hazard, i don't know what is because this front end suspension problem has the propensity to cause the vehicle to rollover when travelling on the highway or to tip on its side when driving upon back, city or suburban streets.
04/06/2002204/01/2099
 Informed by mechanic that vehicle can no longer hold an alignment under proper specs. the right camber is at -0.5 degrees & the right castor is at -1.0 degrees making the durango hard to steer and brake, as it always wants to sharply travel to the right. travel upon a highway is very, very dangerous because of the control issue and these suv's should not be showing older vehicle wear when they only have thousands of miles upon them.*ak
10/01/2001
 The front end is misalignedand squaeks causing the tire to wear prematurely, the bushings to the control arms (unknown upper or lower) are seperating. the dealer indicated the problem is due to no shield to deflect heat from the engine. the dealer was notified. nlm
04/15/2001112/01/1998
 For overseas cars wthout a warranty transfer certificate from the time of export, chrysler europe will not honour the 3yr/36mo warrany or factory callbacks. no safety defec tmentioned. *ak
01/15/2000
 Vehicle is experiencing unknown grinding/ clicking/thumping and severe vibration when driving. vehicle been in the dealer's shop on six occasions, and they were unable to duplicate the problem. feel free to provide any further information. *ak
07/24/2001104/01/1999
 On 7/24/01, while travelling on a major interstate, approximately ten miles north of galveston island, texas, we entered a section of roadway where it had been raining. our vehicle pulled hard right, across several other lanes of traffic. at first i turned into the skid i perceived this to be, but i was about to go off the highway, so i tried to correct slightly back to the left, at which time our vehicle began spinning down the interstate. we spun approximately three turns before finally hitting the concrete barrier between lanes. i just assumed that we had hydroplaned but have since heard of other durangos having similiar type problems. i had absolutely no control of the vehicle and this is the first time anything like this has ever happened. we have driven it in thunderstorms, snow and even ice and never had any steering problems until this one incident.*ak
11/03/1999304/01/1999
 3rd set of tires (two goodyear one michelin). dodge claims bad tires, goodyear claimed bad schocks. i've replaced tires and shocks and still having problems. frustrated at chrysler for their unwillingness to help. (tiresize: p235 75 r)( dot number: tire size: p235 75 r )
08/01/2000101/01/1999
 Rear and front power windows have failed to operate twice. the front end makes a romping noise that has been verified not to be tire noise. sounds like the front end may fall off. dealer keeps saying that they can't duplicate the noise. *ak
SUSPENSION - FRONT - CONTROL ARM
02/25/20059800003/07/2000
 I purchased my 1999 durango in early 2000. since that time, i have had to replace numerous parts of the front end suspension including wheel bearings on several occasions, right side hub assembly, both spindles, and the rotors twice. last week, i notice the wheel was literally flopping sideways when i turned. my dealer then replaced the upper and lower ball joints on both sides. after the replacement of the ball joints, i drove the vehicle and noticed an extreme shaking when applying the brakes, and a dramatic pull to the right. my dealer examined the front end again, and after eliminating all other possibilities for the problem then notice that the front bracket which holds the lower control arm on the right side was fractured. upon examining the bracket they discovered that there was no spot weld on the bracket and the two side welds were only on the frame, but not the bracket itself. the bracket and frame were fractured almost all the way around the frame. according to their service men, and body repair staff, the bracket appears to have never been properly welded at the manufacture. subsequently, i have a vehicle, with that i cannot drive. this seems to be a manufacture defect, which resulted in me having to do numerous repairs over the 5 year period i have owned the vehicle, and put my family in serious danger of a catastrophic front end failure. *nm
11/27/20030
 Bll joints neede to be replaced at only 60,000 miles.
08/10/200365000104/07/2003
 I have a 1999 dodge durango that i purchased about seven months ago, it had 69,000 miles . about a month later the front ball joints, upper & lower,were bad also the control arm bushings are bad. i believe this is a manufacturer defect. i tried to find these parts to repair my vehicle, but there are no replacement parts available at our local autostores. i believe these parts should be recalled... thank you very much... steve kennett. *la
11/24/200360300105/01/2003
 Consumer stated that three out of the four ball joints on the vehicle were defective.*ak all four control arms and tie rods were replaced. *ph
11/06/2003107/03/2001
 Brought my vehicle in for repair at the dodge dealership service dept. and they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. i took my 99 durango in do to the check engine light was on. i was told that they are getting a lot durango's in with the same loose ball joint problem. i was advised by the service dealer that this was a safety issue. my vehicle only has 67k miles. thanks. *ak
1
 When driving over a bump the vehicle would creek and shake when driving at speeds of 65 mph or greater. dealer stated that control arms were worn out, and the vehicle was unsafe to drive in that condition. *ak
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
107/01/1999
 Consumer called complaining about the front ball joints. also stated that consumer had to have them replaced because they were falling apart. manufacturer was not contacted at the time of this call. *ph mechanic repaired the vehicle at a rate of 50/50% because of the warranty. consumer was informed he should've brought the vehicle in at 36,000 so the repairs could've been fully covered. *ph
07/01/2002106/19/1999
 The consumer took the vehicle to get new tires, but was told by the mechanic the upper ball joints had excessive wear. *ak also the control arms were replaced. *jb
06/20/20032
 I was told recently from dodge dealer that i needed right and left upper control arms and had worn out ball joints that would costs roughly 1500.00 to fix.i heard on news today that there was an investigation or recall.im sure there or others with this same problem shelling out hard earned cash to have this fixed,because the mechanic i talked with said that this was a problem that they were having with that model;acted as if it was normal.i have never been off-road with this vehicle and have never had this problem with a car so new.i have been saving money to get this fixed, but noone from dodge told me that i was in danger if i continued to drive it like that,they did say it would wear my tires out and i would notice it more the longer i drive it like that.im glad someone is looking out for the consumers!!*ak
12/27/200262810008/01/1999
 On december 27, 2002 i brought my dodge durango to just cruisin, inc to have my annual state inspection performed. i was notified that i failed inspection due to out of specification conditions on my front suspension. the vehicle had 62,810 miles at the time of this inspection. they notified me that they believed this to be a premature wearing of the parts. on 1/17/03, the ordered parts had been received, and i had them replaced. just cruisin removed and replaced both lower ball joints, the left upper ball joint, and both inner tie rod ends. i did not notify chrysler of this problem yet. today, i read an article regarding 4 accidents and 81 complaints of premature wear on the front suspension of dodge durangos and decided to file this complaint. i also intend to contact chrysler regarding recoupment of my expenses. because the parts were replaced w/ factory parts, i probably will still need to replace w/ the redesigned parts when they come out.
01/22/200310000010/01/1999
 I have a 1999 dodge durango. the ball joints wre out and i had the driver's side wheel fall off while going down the road. i spent several thousand dollars in repairs at a dodge dealership. has there been a recall or other similar incidents? thanks, kenneth lowrie
05/20/200344300206/10/2000
 I have had my vehicle into two places for underbody inspections and m-59 dodge told me my ball joints (upper & lower) and control arms would need to be replaced. i had m-59 dodge replace them once at 44,000 miles on my '99 durango and now at 77,000 they say they need it again? so, i took it into anderson dodge for a second opinion and they said they were fine (good) actually. so, i checked defects off the nhsta website and saw several instances of ball joints failing at every 30,000 miles. so, i called a dodge parts department and asked what the part #s were for ball joints and control arms for a '99 durango and for a '99 dakota (4x4) and guess what they are the same numbers????? let me guess, design the 4x4 dakota and just add all that weight and moment arms of the back of the suv top and lift gate and not expect the equations to change for wear and tear of the front suspension?????? and then i found out that the suspension was modified in the 2000 model year. what a surprise??? i wonder if nhsta would be interested in my findings?????? now i am going to a third dodge dealer for another inspection to see if i really do have a problem with ball joints and control arms. if these ball joints i have now are ok, i want to know if i can tap them and put in a grease fitting in order to extend the life of them. if however, they are not ok, i am going to file a complaint with nhtsa and show them my findings. i believe a design flaw should be a recall. *nlm
02/20/200305/01/1999
 Bearings in upper and lower control arms had to be replaced due to deterioration. dealer stated that they could not find problem on several visits while under warranty. finally, after numerous alignments and tire replacements a friend mechanic noticed bearings which caused noise from original purchase date. clicking noise at low speeds and turns turned into loud grind, which is when personal mechanic found problem. one dealership said the problem was front shocks. replaced them but did not solve problem. dealerships are avoiding problem hoping warranties run out. i equate car dealerships/service departments with carnival workers. this is their cash cow!!!!!
10/01/2002
 Consumer states took vehicle in for routine inspection. dlr advised that ball joints had a design defect and needed to be replacement immediately. mr
09/12/2002112/01/2098
 1999 dodge durango is known to have this problem with the ball joints and it needs to be addressed. this will result in accidents, which can lead to fatalities. *ak
10/01/2000
 At 65,000 miles, my mechanic told me that my ball joints were bad. he also said that durango's apparently had problems with them since he had already replaced at least 20 of them. the front end of my car had been creaking for awhile when i would hit a speedbump or bump in the road. i am a woman and did not know that there was a problem. i have gone online and researched this and have seen alot of complaints from durango owners about this problem. my niece also owns a durango and i told her about the problem. she had to bring her car in for a different repair to her dealer, so she asked them to check her ball joints. they said that her ball joints were bad and needed to be replaced. she only has 35,000 miles on her vehicle so her replacement was covered under warranty. the dealership told her that durango ball joints have to be replaced every 30,000 miles. at the time that i found out about my ball joints my family and i were leaving the next day for a vacation by car. so i had to replace my ball joints at a cost of $700.00. i believe that a problem exists and it is a safey hazard. my mechanic told me that if the ball joint broke it can cause a serious accident. my durango has given me alot of problems. i have been trying to get my transmission fixed since i purchased the vehicle and the problem is ongoing. next week i have to make my fourth appointment with the dealer to try and get my transmission fixed. i do believe there is a problem with the ball joints and i do not think that they should be able to let this serious condition continue.*ak
09/10/2002210/28/1998
 Consumer took vehicle for a routine inspection, and state inspection attendant stated that upper and lower left and right ball joints were bad. consumer felt ball joints went out at a very low mileage. dodge has been contacted.*ak jlg
08/13/2002
 During state inspection mechanic noticed both lower front ball joints were worn out, and had to be replaced. in april 2002 right front upper ball joint was replaced.*ak
08/02/2002106/01/2099
 Took my durango in to my mechanic to have tires balanced and rotated and a 4-wheel thrust alignment. he advised me that my upper and lower ball joints were bad. i called the dealer who wanted me to have their mechanics diagnose it. they agreed that the ball joints were bad. i contacted chrysler's customer service due to the expiration of the 36,00 mile warranty. they agreed to replace the ball joints and i would pay a $100 deductible. a file was opened. on august 2, 2002 i took my durango to my mechanic to have a routine tire balance and rotation done. my mechanic advised me that my lower ball joints were bad. i took it to the dealer , but chrysler refused to do anything to correct the problem.*ak
06/20/200250000112/01/2001
 Seat track has become loose - provides rocking chair effect - not a warranty item. upper ball joints were inspected & replaced as part of maintenance - however mechanic states they they failed way too early.*ak
04/27/2002212/01/2001
 Both ball joints failed with less then 36,000 miles on the vehicle.*ak
05/24/200205/01/2002
 Went in to have tires rotated after just purchasing this used 1999 dodge durango. the service person said that the front right tire was wearing funny and noticed that there might be a suspension problem. i took the vehicle to a suspension specialist and was told that the front right bushings on the arm control needed to be replaced. this is a part that cannot be purchased separately. i have notifed dodge of the problem and they wash their hands of this issue. however, there is a sticker in my window of a 21 point check performed by the dealership which included tire alightment. the tire allignment could not have been performed without noticing the problem with the arm control bushings.*ak
12/05/2001104/01/2099
 Replacement upper & lower ball joints & control arms failed at 45,551 miles. dealer auto tech replaced parts - the right side ball joint fitting was initially drilled & tapped by dodge auto tech on 4/10/01. the cost for installation and parts for second replacement were not warrantied by dodge or mopar - 12,000 mi. warranty offered by mopar - we were 1,834 miles over the warranty. we paid half the cost on this safety hazard repair.*ak
04/10/2001104/01/2099
 Factory installed upper & lower ball joints, upper control arms failed at 31,797 miles. dealer technician drilled & tapped fittings on the right joint when replacing under 3yr. 36,000 mile warranty.*ak
12/05/2001104/01/2099
 Replacement upper & lower ball joints & control arms failed at 45,551 miles. dealer auto tech replaced parts - the right side ball joint fitting was initially drilled & tapped by dodge auto tech on 4/10/01. the cost for installation and parts for second replacement were not warrantied by dodge or mopar - 12,000 mi. warranty offered by mopar - we were 1,834 miles over the warranty. we paid half the cost on this safety hazard repair.*ak
10/01/2001
 The front end is misalignedand squaeks causing the tire to wear prematurely, the bushings to the control arms (unknown upper or lower) are seperating. the dealer indicated the problem is due to no shield to deflect heat from the engine. the dealer was notified. nlm
01/20/2002
 Vehicle was taken in for its yearly emissions inspection. vehicle was rejected because of faulty ball joints. driver was told by inspector that wheel could come off while driving. please provide any further information.*ak
09/20/2001205/01/2000
 Failed vehicle inspection 9/20/01 for low ball joints, (mileage=15,730), vehicle to harr dodge 9/22/01 to 9/28/01 for repair, harr dodge stated repair not needed because ball joint play with-in specs per service manual (mileage=15,746). vehicle failed inspection (retest) 10/11/01 for bad ball joints (mileage=15,953). vehicle to sumner's getty/auto repair station, leicester, ma. on 11/18/01 (mileage=16,614) stated needs two tires (feathering), and ball joints, upper and lower.. *ak
10/30/2001109/05/1999
 Ball joints failed inspection, dealership was aware of the problem.*ak *slc
08/08/20011
 After seeing information on internet concerning defective ball joints that could cause tires to wear out, consumer took vehicle to a local repair shop, technician indicated that ball joints had to be replaced due to worn tires. consumer had contacted dealer, but vehicle could not be fixed because of expired warranty. *ak the tires wore out due to the ball joints being worn, joints were worn out to a point of vehicle being unsafe to drive, dodge would not do anything about the faulty ball joints. *slc
 While vehicle was serviced for new tires technician noticed that uppper and lower ball joints needed to be replaced in less than a year time. please provide further information. *ak
07/24/2001207/01/1999
 Ball joints replaced at 21000 and 43000 miles. new part was redesigned to include a grease fitting. dodge paid for parts not for labor.*ak
05/31/2000204/01/1999
 The original upper & lower ball joints were replaced at 37,838 on 7/6/00. less than 11 months later we have failed inspection test due to faulty upper and lower ball joints. *ak
05/02/200105/01/2000
 Current problem: ball joints and tie rods need to be replaced, although i complained several times about feeling there was a problem with the arms or something in that area, nothing was ever looked at because they could not produce same bump i felt, so they repeatedly told me there was no problem. when i took my durango for new tires on may 1, 2001; the tire place robertson tire in tulsa, said the ball joints all needed to be replaced and the left front brake was toast. since i did not put my concerns of the arms or ball joints in writing i have no proof that i had mentioned it to them the several times before when they performed other work on my vehicle. also, we had numerous problems with the abs brakes. we had to take it to the dealer 5 times before the problem was corrected, also i was told my brakes were fine on febrary 23, 2001 only to find out on may 2 they were not fine. the engine is using oil, which the dealer said is a gasket problem. the 4 wheel drive stays in 4 wheel drive even after taking it out. the left front window power window had to be replace early on because it was defective. transmission seems to start in 2 at times but then goes away. east tulsa dodge has fixed most of our past problems because it was still under factory warrenty. the ball joints and tyrods are not even under our extended warrenty we purchased. after reading your customer complaints, i am very concerned with the drive shaft problem, the air bag and seat belt problems and engine stalling problem. *ak
 Front ball joints wore out prematurely. dealer has been notified.*ak
11/01/1998
 Ball joint failed prematurely at state inspection. *ak
07/31/2000108/01/1999
 Ball joints wore out and ruined front tires. dealer will not replace tires or ball joints!( dot number: tire size: 31x10.5r15 )
08/24/20002
 While driving could lose control of vehicle when keep steering wheel straight. vehicle will pull to the sides. a technician said that problem was with the front end ball joints. *ak
06/25/2000102/01/1999
 Dodge currently has nation wide back order of over 1100 2x4 ball joint assymbles.my truck is not repaired due to parts avalability.b/o promptted my request.dealer found problem at 18 mos. of service during routine alignment service. *ak
01/18/200001/01/1999
 Noticed popping noise in front end summer/99 @24000 miles took to dealer and they said ball joints within specs. ball joints are visibly loose, able to wobble wheel.
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
10/18/2004910002
 Vehicle would make a noise while turning or driving over bumps. vehicle was taking to a dealer. the dealer informed the consumer that both upper ball joint and the lower control arm needed to be replaced.*ak
12/14/200477716207/12/1999
 Premature wear of upper control arms, bushings and balljoints and lower control arm bushings on my 1999 dodge durango at 77,000 miles. squeak was identified as the above problem by a technician named bill blackwood at allen samuels dodge in fort worth, texas on 12/14/04. the cost of repairs was said to be $2,312.54 (an unreasonable amount!). the service representative, mr. terry weber, admitted a problem with these parts, but siad the new recall only goes back to the 2000 models. i believe it shoud be extended to at least include the 1999 models asap.*ak
12/10/200471750107/15/1999
 Front end of my 1999 durango, which only has 71,862 miles, is making a clunking noise when turning corners or going through dips in the road. i checked the frontend if the vehicle while on a jack and found that the left front wheel assembly - possibly the ball joints - moved damatically compared the the right side. i feel that there is a potential problem that the front end assembly my break off if the right set of circumstances occur. i read today that duragno's from 2000-2004 are being recalled for the same type of problem with the front end. o you think that my vehicle should be covered for repair under a factory defect also? this vehicle does not have . *ak
07/28/2004104/03/1999
 I just had all 4 ball joints in my 1999 dodge durango replaced. i only know 2 other people that own this vehichle and they have both had to replace the same parts long before you should need to.*ak
01/16/2004720001
 When turning in either direction while driving a noise was heard coming from the front end. vehicle was taken to a repair shop, where the mechanic replaced the upper and lower control arms. *ak
09/15/20034
 Had to replace control arms/ball joints on 1999 dodge durango on a vehicle with less than 85000 miles. cost ~$2,000.*ak
10/27/200345000610/16/1999
 Had to replace both upper and lower ball joints on my 1999 dodge durango along with worn out tie rods on both sides. the truck ate through my tires in less then 26,000 miles and when i went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. this was my family vehicle with two kids and my wife who typically drives it. know after 909 dollars for the repair i saw a report on cbs concerning this issue. i want to know how to get involved with this suit. this is not acceptable from my professional opinion.*ak
08/19/200112831209/24/1999
 Pe 03-032. front suspension upper ball joint failure. two sets of upper ball joints were replaced due to premature wear.*ak when the vehicle was at the dealer for the first repair, they replaced the lower control arm and not the lower ball joint. this was covered under warranty. after the second failure, both upper and lower ball joints needed to be replaced. the vehicle was then out of warranty. mepco refused to cover the work under warranty because they felt the upper joints were excessively worn. they believe they were bad before the warranty was purchased. *ph *jb
45000
 Vehicle's lower control arm wore permaturely and needed to be replaced, per dealership.
10/01/2002404/01/1999
 The consumer states that he has had to replace the upper and lower control arm bushing assembly 4 times in 1 year. the vehicle was checked by the dealer who diagnosed that the bushing is deteriorating on both the left and right side. *nlm *scc
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
06/06/2008790001
 1999 dodge durango. i had the right front ball joint replaced in 2004 and now it is bad again (same one), which indicates that these wear improperly and there should be a recall. if i continue to dive my vehicle, i could get in a series accident or i have to come up with around 800.00 for a second time on the same part.. *tr
09/08/20069532810002/19/2006
 We bought our durango used in feb 06. feb 20th took it to dealership because front brakes were locking up ( replaced pads and had rotors resurfaced - $381.00). on sep. 9,06 took it in because the front end was vibrating terribly and was told that the upper and lower ball joints needed to be replaced. at that time, the vehicle had 95,328 mi. we had over $891.83 in repairs and alignment and had to turn around and have the tires replaced because of excessive wear due to the defective ball joints ( another $800+). *tr
08/21/200773000206/10/2001
 Upper and lower ball joints repaired twice, two sets of front tires because of uneven wear due to ball joints, in two years time. truck isn't driven any longer, first time ball joints went out lost control of the truck and hit a ditch, these trucks are dangerous and need to be taken off road period. currently looking for an attorney. *jb
08/06/200794500210/14/2003
 I am here to complain about the ball joints on our 1999 dodge durango! i just found out on monday that we have to replace them again. this will be the second time. first time was in 2004 w/ 65k miles on the vehicle. now 3 years and 30k miles later i have to do it again!! first time cost me around 400 dollars and this time it will be around 325 b/c my friend works at the local shop! this can be very dangerous if the person driving it don't know anything about cars. i have see numerous pictures on the internet of wrecks caused by the failure of the upper and lower ball joints!! we have a 1 yr old and it scares us to know this happens all the time to the 98 and 99 durango's. the way you can tell these are going bad is when you hit a bump you notice a vibration in the front suspension area continue after you hit the bump. they recalled the ones from 2000-up but not these. there should be a class action lawsuit!!!!! its ridiculous that foreign vehicles are made better than american!! there is no reason for this. vehicles are expensive enough let alone changing the ball joints every 30k miles!!!!!! our next vehicles will be foreign!!! i hope my comment goes somewhere other than in and out of ears/eyes. i emailed dodge on monday and have yet to hear back!! probably won't!! thanks for your time and website!!!!!!!!! *jb
04/10/20044
 Abs light & brake warning lights come on intermittently while driving, when lights were on brakes were touchy. and forget trying to slow or stop when it's raining. front driver side control arms, ball joints, and bushings replaced. upper and lower a-arm bushings have been replaced several times due to noise in front end. dodge dealer could not diagnose this noise or any problem when we took it to them. after two days of it sitting at the dealer we mysteriously had a badly leaking water pump. when we decided not to have the dealer complete the repair they made us pay them a diagnostic fee of $78.00! two sets of brand new brakes squeaked annoyingly after repeated attempts at lubrication and cleaning, rotors now need replacing. rear passenger, & front driver power window motors replaced, twice for the rear one. bad brakes & bad suspension did not mix well when you're a mother of four very active kids. sometimes i was scared to drive . the cost has become ridiculous and at times unreasonable. *ak
04/27/2007308/10/2005
 I had been experiencing vibration throughout vehicle while driving so i took to our mechanic. had to replace all four ball joints and u-joint and get an alignment. i now have a lot of play in the steering , and am constantly correcting it just to go straight. had looked at again and they could not find any problems. i found out that the ball joints had been recalled for years 2000-2003 ,but why not 1999?? *ak
04/28/200758000106/04/2006
 Tl*the contact owns a 1999 dodge durango. the contact stated that the vehicle failed inspection because the tie rod and brakes needed to be replaced. the mechanic noticed that the ball joint was cracked. when driving downhill at 60 mph, a rattling noise was heard coming from the front end of the vehicle. the current and failure mileages were 58,000.
01/01/19011
 1999 dodge durango with ball joint problems**cc the consumer was informed that the upper and lower ball joints were worn. *jb
01/18/20071070001
 Tl* - the contact owns a 1999 dodge durango. the mechanic stated that they were unable to authorize an alignment on the vehicle until the upper and lower ball joints had been replaced. the contact had no warning that there was a recall on the upper and lower ball joints. according to the repair shop this failure occurs frequently with dodge durango's. the contact is aware of the safety risk involved while driving the vehicle. *jb the dealer also replaced the inner tie rod ends. the consumer provided the invoice for service performed on vehicle. updated 05/21/07*tr
10/02/200692245212/01/1998
 Tl* - the contact has a 1999 dodge durango and complained about two ball joint failures. at 50013 miles contact had to take the vehicle to his local dealership who replaced the lower right ball joint. at 92000 contact took vehicle to zrubek's for a front end alignment and the repair shop stated to the contact that they had to replace the two upper ball joints, and two inner tie rods. *ak updated 1/29/2007 - *nm
12/06/2006109/01/2004
 This vehicle was in the shop due to warning light trouble when shop technician discovered that both the lower ball joints and the upper right ball joint have worn out. they recommended i search for recall information as they have dealt with this problem may times. *jb
12/04/2006148000411/30/2006
 Constant ball joint wear on my 1999 durango. ball joints don't normally wear this fast on other vehicles. won't pass inspection due to bad joints, repeatedly. *jb
11/27/200655000109/17/1998
 Ball joints on 1999 durango slt plus 5.9l 4x4 going out again at 55,000 miles. noted by goodyear service man during routine oil change. replacing with moog aftermarket ball joints (ones that can be greased regularly). this is second set of ball joints for suv. first set of ball joints and tie rod was replaced at 22,000 miles under warranty by dealer. *nm
09/05/20061
 I noticed a loud clunking sound coming from the front end of my 1999 dodge durango. upon having it inspected, i was advised that the upper and lower ball joints on both sides were no good, due to a lack of lubrication caused by faulty seals. the mechanic advised me that while other years of the durango had been recalled for the same problem, mine did not have a recall. however, i was advised that the damaged ball joints are subject to failure, which could cause the entire front wheel assembly to come off the car. in researching this problem, i found that the problem is just as common in the 1999 model years as other (recalled) years. apparently, there have not yet been enough injuries or deaths yet from 1999 year vehicles. sure hope i'm not one of the stats that finally forces a recall. *jb
01/15/2006856311
 My 1999 dodge durango failed inspection due to failing upper and lower ball joints on both sides of the vehicle. in addition, the failure of the ball joints led to the failure of the outer tie rods on both sides. the inspector advised me to not drive the vehicle until the repairs were made due to their potential to cause a serious accident. *nm
09/29/200673006211/30/2002
 I have been reading the existing complaints, and would like to add mine. i just had a failed wheel bearing on the driver's side of my 1999 dodge durango repaired. the service manager stated that he didn't know if or when the right hand side one would fail, but also that both lower ball joints were defective. the cost of just the wheel bearing repair was expensive, but the ball joint repair would be nearly double that. our problem is that we just cannot afford the repairs on this vehicle. in the past six months, we have had to replace a faulty transmission sensor and the wheel bearing. we now have learned of the ball joint failure, as well as the failure of the air conditioning system, plus a rear wheel abs sensor that failed. all told, we are now facing over $2000 in repairs, this after spending $1500 for the prior ones. i have seen over 500 complaints about the ball joints on this year of car. please force a recall before someone gets seriously injured. thank you. *jb
02/14/200665298112/15/1998
 There was a noise coming from the front end of the vehicle at various speeds and tire wear was abnormal. i took the vehicle to an independent repair shop. upon initial inspection, the upper and lower control arm ball joints were loose and needed to be replaced on both sides. the inner tie rods also had to be changed due to the loose ball joints. the total cost of repairs, even with my military discount was $950. the vehicle had only 65298 miles on the odometer when it was taken to the shop. luckily i noticed the problem before the ball joints separated and caused an accident. this problem put my life and my family's life in harms way. 1999 durangos should have been a part of the recall on ball joints. there is a nhtsa recall campaign id # 04v596000 regarding the upper ball joints. the vehicle has the same problems as indicated in the recall. however it is not included in the recall due to the vin. 1b4hs28z8xf577617. *nm
05/12/200678210105/06/1999
 Having noticed excessive front tire wear & poor steering performance i took my 1999 dodge durango (78000 miles) in for alignment/tire balance. was told that the problem was that the upper & lower ball joints were shot. was forced to replace the ball joints & tires (less than 25k on the tires) to the tune of $1200.00. *nm
04/05/200689000109/08/2003
 Front end began vibrating. took to dealer and was told both the upper and lower ball joints are worn out and need replaced. if not replaced, entire suspension is in danger. repair to exceed $700. i called chrysler for help in paying for repairs as i've been a loyal chrysler consumer for 16 years - having purchased 4 chrysler vehicles. ball joint failure on these vehicles is a well documented problem. chrsyler refused to help because i bought the vehicle from a bank and not the dealer - the first chrysler vehicle i've purchased that did not come direct for the dealer. *jb
05/01/200340100406/12/1999
 I've been complaining of abnormal noises coming from my 1999 dodge durango since may of 2003, to 2 different dodge dealer service departments. the steering is loose and the tires wear unevenly no matter how many times i have them rotated. after a very scary road trip where i almost veered off the highway several times, i brought the durango to a private mechanic. they immediately detected the problem of faulty ball joints and a bad rear axle and differential. when the mechanic called dodge to order parts, he was told that this is a common problem with durango's and the parts were in stock. repairs consisted of new upper and lower ball joints, new front tires (with alignment) repair and rebuild rear axle and differential. this was all paid for by me personally because my extended warranty expired in june 2005. however, i believe it would have been covered under the warranty if in may 2003 the dodge mechanics would have figured out what the problems were. *nm there was a water leak at the right rear window. updated 04/10/06. *jb
01/24/2006110000208/01/2004
 Dt*: the contact stated both upper and lower ball joints were replaced in november 2004. prior to having this repair completed, there was vibration in the steering while traveling at 60 mph or more. there is an nhtsa recall, #, 04v596000; suspension: front: control arm: upper ball joint. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 2/28/2006 - the lower ball joint have been replaced twice. it hasn't been over thirty thousand miles since the were last replacement and they need to be replaced again. *nm
05/03/2002880001
 Dt: the contact had the upper and lower ball joints replaced at the contact's expense. *ak
11/23/200572100106/30/2003
 Ball joint failure in 1999 dodge durango. loss of control while driving. *nm
07/01/2005112/06/1999
 Dt: the contact stated the vehicle was driving really hard. the contact's husband took the vehicle to a local mechanic, who found the upper and lower ball joints needed to be replaced. the vehicle was repaired at contact's expense. *ak
11/29/200546382208/28/2000
 On 10/24/02, i had to replace the upper and lower ball joints on the driver and passenger side of my 1999 dodge durango because i failed the state inspection and was told by the dealer that my truck was unsafe to drive. there was 46382 miles on the odometer in the vehicle at that time. my truck failed the state inspection on 11/29/05 because the upper and lower ball joints on the driver and passenger side of the durango need to be replaced again! i now have 71508 miles on my odometer. that means i have driven only 25126 miles since the ball joints were replaced and now have to replace them again. apparently this is a very common problem with durango's and is a major safety issue. i see that dodge is recalling all vehicles from 2000 onwards. why are they not being forced to recall the vehicles prior to 2000. there can be many serious consequences if the suspension fails whilst driving the vehicle. are you all waiting for people to die before you act? *jb
10/21/20051080001
 Dt: the contact stated while driving his girl friend's vehicle there was a loud noise coming from the front driver's side. upon inspection the mechanic determined that the upper and lower ball joints need to be replaced. the mechanic said the ball joints may have already been replaced one time. the mechanic said the replacement was due to defective ball joints. the service dealer said there was no recall. *ak
10/26/200475536105/03/2001
 Vehicle front end made a clunking noise and felt loose when driving on rough roads which was determined to be caused by cracked and loose ball joints. dodge dealer repaired same but refused to cover under warranty or recall. dealer also replaced l & r inner tie rod ends and steering gear, which they said were damaged by wheel play due to the bad ball joints. old parts were kept by dealer, availability at this time is unknown.
10/20/2005110/01/2004
 Dt: the contact took vehicle to dealer for inspection on 10-20-05, and the inspection showed that all four ball joints were bad. he talked to the dealer, and they told him to call daimler/chrysler. however, daimler/chrysler told him that recall 04v596000 only included 2000-2003 models, and urged him to call nhtsa. he felt that it was abnormal for ball joints to malfunction that quickly. also, felt this vehicle should have been included in the recall.*ak
10/18/20051
 Failure of upper and lower ball joints on both sides of my 1999 dodge durango, 2wd. *nm
10/04/2005857601
 The vehicle's steering was imprecise at highway speeds and wandered in the lane. an alignment inspection found excessive play in the upper and lower front ball joints on both the driver and passenger side. a local dodge dealer said that the parts were identical to 2000-2003 recalled ball joints, however, there isn't a recall on the 99 durango ball joints. this defies logic, but that's why i'm here to file a complaint. *jb
09/30/2005111/14/2004
 Dt: 1999 dodge durango. the consumer took the vehicle to get new tires and was informed that the upper and lower ball joints were bad on september 30, 2005. the consumer has not had the problem corrected yet. the consumer contacted daimler/chrysler, and they told her that vehicle was not apart of the recall and there was nothing they could do. file complaint#14116812 was placed on file with chrysler. *sc . *ak updated 11/02/05. *jb
09/23/200587000509/01/1999
 1999 dodge durango major front suspension issues - fails state safety check- see numerous discussions on the web is the an engineering analysis underway? bad need repair: both lower ball joints, 1 upper ball joint, both inside tie rods. *jb
08/05/200549000111/19/2004
 Dt: contact states the ball joints on 1999, dodge, dakota are loose. the right/left sides are very loose. he cited a recall on the 1999 dodge dakota, but this vehicle was not included in the recall due to vin although he it had the same problems as noted in the recall. *ak
05/10/2004750001
 1999 dodge durango - bad ball joints/control arms front end this exact item was recalled on other durangos, however, for some odd reason it has left the 1999 year off the recall. we hardly made it to a mechanic to fix before the front tires fell off. i drive this car regularly with 2-4 kids in it and would hate to see what happens if i were in an accident with these children and then it came back to you. lucky for us this happened coming out of our driveway and not on the highway. the ball joints that were recalled in the 2000+ years are no different than the ones used in 1999 - this should have been recalled. there are hundreds of complaints listed on-line in various states for this problem. when is dodge going to be held accountable for it? as we type this - we are speaking to daimler/chrysler about the problem (not the first time for this) they are actually calling the dealership to see if we are a good enough customer and spend enough money there to deal with us?! we are also being told that if it fails a 2nd time, they might be able to help us?! so, we should continue to take a chance and drive our children around on the highway and such and hope it fails again to get our recall done?! this is crazy - there has to be a better way. *nm
07/27/2005538291
 Dt: consumer complained about an upper and lower ball joint problem. . contacted the dealer, who replaced the ball joints. also spoke with diamler chrysler. they said they were not lubed properly. but kept them there. had problems with the vehicle pulling to the right. there was a recall but this vehicle was not inclded in the recall due to vin. had them replaced on july 27, 2005.*ak
06/29/2005101/26/2002
 Dt: consumer had a 1999, dodge, durango. there was a recall for later models, and the same problem was happening with this vehicle. it was inspected on july 25, 2005, and the upper and lower ball joints were defective. the tires were rubbing against the frame. daimler chrysler stated that because the vehicle was not part of the recall they will not pay for repairs. this was noticed approximately a month ago when going around a corner the front end shifted. also, heard a loud clanking noise. when the vehicle was taken home consumer looked and saw the tires rubbed on the frame. *ak
07/17/2005103000307/01/1999
 Dt: the vehicle is 1999 dodge durango. the consumer needed the tires replaced and he had an independent mechanic check the ball joints at the same time. the mechanic told him that the front top and bottom ball joints were going bad, this was in 12-2004. the consumer knew there was a recall on similar vehicles. he contacted the manufacturer and they told him that his vehicle was not included in the recall. the consumer had to get the engine replaced because of a sludge problem. the engine blew up because of the oil pressure had failed on the vehicle, on 7-17-05. about 3-4 months prior the consumer had the oil and oil filter changed; and the bearings replaced. on 7-19-05 the engine was replaced. he had them check the ball joints again on 7-20-05. they told him that they would be afraid for him to drive it off the lot. consumer feels that the manufacture should replace this at their expense. *nm
07/03/200583000106/06/2003
 My 99 dodge durango 4x4 has had vibrations and noise in the front from when i purchased. the dodge dealer earlier told me there were no recalls or hidden warranties on this product, vin# 1b4hs28y1xf650897. my goodyear dealer, inspected my dodge and showed me that my upper and lower ball joints were bad (( moving over 1/2 in)) he said take it to your dealer, because this is not right. dodge dealer also said that both right and left, upper and lower ball joints were bad and also that the hubs and wheel bearings. were bad, and needed to be replaced for my safety. i called diamler chrysler corp. and asked if they would cover this mfg problem. i was given clam #13756706. the customer service person said they would not cover this problem because my vin # not covered by the upper & lower ball joint recall. i could not believe this would not be covered, because when i looked up my 99 durango on your site on complaints, i saw over 500 similar cases for 99 durango, with ball joint and steering problems. dodge said 99 not part of recall. i think the u.s gov. needs to tell dodge to include in recall all the dodge durango with this problem, please look out for the safety of the amer. people and not alow chrysler corp get away with this safety problem. i feel the amer people should not need to get the courts involved when we have an agency that should protect the amer. people from defective products. i hope this ball joint problem etc. does not became another ford - firestone situation. dodge said they need to hear from you before they can do a recall on 1999 dodge durango's, (( with over 500 complaints of similar problems, how many more do you need!!)) i live in the washington, d.c. area and when i drive i-495 beltway i hope you are not their when my front wheels fall off because of bad ball joints. please do your duty and recall all dodge durango 1998 and up for upper & lower ball joints, steering etc. please do your job and protect me and my family.
01/01/19011
 The ball joints failed in the consumer's 1999 dodge durango. *nm consumer's vehicle was not included in recall. *tt
06/25/200576500410/18/2003
 My wife and i purchased a used 1999 dodge durango slt 5.9l in october of 2003. the durango had approximately 55,000 miles. for the past few months we have noticed an odd ticking or clicking sound while turning corners. on 6/25/2005 (with approximately 77,000 miles) we replaced the front tires as they were very unevenly worn. while checking the wheels we noticed that both the upper and lower ball joints had failed on each side of the car. they did not snap but there was far too much play in the ball joints. the upper joints have since been replaced, we kept the old parts as proof if needed. we will keep the old lower ball joints when we are able to replace them. no accidents resulted of this failure, although this being our main vehicle and driven almost everyday it was a shock to find such a failure on parts that are gauranteed for far longer than 80,000 miles.
06/22/2005105/17/1999
 Dt: contact had to have all four ball joints replaced on 1999, dodge, durango. this vehicle did not fall under the recall campaign. the mechanic that replaced the ball joints stated the replacement was due to poor design of the vehicle. *ak
06/16/2005110000311/15/2001
 Dt:consumer noticed that vehicle started riding rough. consumer replaced shocks, but the front end still seemed to ride rough enough to feel all bumps in road. consumer had brake pads changed and the mechanic showed consumer that ball joints were bad. mechanic checked both top and bottom ball joint on driver's side. ball joints showed lots of wear. then, mechanic checked passenger side to find that more slack was in passenger side than driver side. mechanic told consumer that there were stories of wheels coming off of same type of vehicle. consumer says that vehicle is not used for off road use. vehicle is used for highway and city driving. consumer is scared to drive vehicle. consumer is aware of recall on newer models. feels that same problem exists with this vehicle. consumer has not yet replaced ball joints. vehicle is serviced regularly about every 4500 miles at a quick lube. *ak
06/01/2005206/10/1999
 Dt: in 2003 i had ball joints, upper and lower replaced, also tires were replaced. the arms were replaced prior to that. dealer is now recommending the ball joints and tires be replaced again at cost $1200 for ball joints plus the cost of tires. the dealer had no idea why this would happen. i consumer called manufacturer, and they could not help. the only recall was for the years of 2000-2003, consumer's vehicle recall was 1999. *ak
04/26/200584000110/01/1999
 Consumer stated: when driving down the road the steering wheel would shake badly, and there was a clanking noise every once in awhile. dealership replaced all 4 ball joints on the front end suspension. *ak *sb
05/19/200565000310/09/2003
 Dt: consumer states: the upper and lower ball joints on the front end on both sides are completely gone. vehicle shakes and rattles uncontrollably. bought used a year and half ago, also, the u joints were replaced 2 weeks after purchase. have to have both hands on the wheel to control. talked to chrysler , and they recognized there was a problem, and will pay for upper ball joints, consumer will hav eto pay for lower joints and labor.*ak
01/05/20013000008/23/1999
 1999 dodge durango, same problem as the 2000 up. the recall was done on those but dodge has not been forced to recall the 1999's. we purchased our vehicle in august 1999, it never did drive good, wandering, we thought it might be the tires, and continued to drive until unable to go anywhere in safety. took the vehicle to larry miller 12/22/2003 they recommended replacing both inner tie rods, idler arms, alignment etc. cost of $796.00 this was approx 55,000 miles. since they would not warrant the car, we took it to a private shop russ' alignment in salt lake. and paid $779.00 2/4/2004. we replaced all 4 tires. we had this vehicle into alignment shops constantly, tire repair, balancing etc the tires were so badly worn in directions that should never have been on a vehicle. these things should have been done 30,000 miles sooner. i contacted chrysler and submitted the receipts the file # 13542683, phone # 1-800-992-1997 option #5. i spoke with brandy brandy instructed the durango was out of warranty and they had no requirement to compensation. when asked to put that in a written statement they refused and said it was in my file and they did not have to submit that information nor could i speak with a superviser. but that i would receive my original bills back in 7-10 days. this is a recent claim and have not received my original receipts yet. 5/18/2005
05/04/20056800012/17/1999
 Brought 99 durang. in for front end alig. was told $ 1600 in repairs needed, guess what? yup, upperand lower ball joints,inner control rods and shocks, well the shocks seem fine but the rest is a mess, called dealer ira dodge,and they said only recall was for a 2000 and up.i asked if it was nomal for all four ball joints to go at 64k(it could have been earlier i need new tires at the time inner wheel was wearing) he said no.. oh well right, this is ridiculous.checked part nums at local parts place(autozone) for all said above ,$259.that included new shocks, better ones too.ill never buy a dodge again.and ill never go to firestone tires
05/02/20051
 1999 dodge durango experienced problems with control arms and ball joint failures.*mr the consumer had all the ball joints replaced in late 2003 after hearing incidents from the media. in late 2004, the consumer was involved in a minor low speed accident and the left control arm assembly including the left ball joint were replaced. (the consumer did not state if there was damage to the vehicle). after the repair the consumes wife started to hear a popping sound, the vehicle was returned to the dealer but no problem was found but they did check all the bolts and tightened to specs. immediately after picking up the vehicle the noise was still there. the consumer inspected the vehicle himself by removing the left front tire and wheel assembly and found the cotter pin installation poorly done on the upper ball joint. the consumer then found the lower control arm assembly which had previously been repaired to be poorly done as well. the brakes squeaked, but the consumer declined the repairs. *jb
05/07/200511000002/10/2005
 I took my 1999 dodge durango into have the tires rotated. the auto tech said both the upper ball joints were failing on both sides and the lower ball joint on the left side along with the tie-rods. my durango has 100,000 miles on it. i was told by the manager of the service department that durangos were know for ball joint problems and that they have had recalls. i see the 2000 durangos have had recalls, what about the 99's. $800.00 with of repairs is very costly.
05/02/20053326903/05/2000
 I have a 1999 dodge durango which has lower & upper ball joints that need to be replaced and on 33269 miles on the vehicle. i don't know what to do but the dealership says it is my problem, that my year is not on the recall list.
04/28/200570000107/30/2004
 I took my 1999 dodge durango slt 4x4 to have an alignment and i was told that the alignment ws fine but that the front ball joints were failing. the serviceman told me that all 2000 and later model durango's were recalled to replace the parts. he also told me that my vehicles parts were the same as the 2000 year models that were recalled. the recall was because the ball joints had failed causing several accidents. why the 1999 models weren't included i don't know. i sent a letter to dodge and they gave me the generic answer that there were no recalls active for my vehicle. i haven't fixed the vehicle yet and all the parts are still in place.
11/07/20042
 My 1999 dodge durango has had many problems. the ball joints have already been replaced but are still making noise when turning a corner. the electrical panel for the windows has been repaired twice and finally replaced. the back passenger window still will not operate. the fuel gauge is not reading accurately either.*ak
04/18/2005120000608/13/2002
 Started with rebuilt transmission, then sludged in motor. had to replace motor with only 120,000 miles motor and transmission 5,000. also had to replace ball joints, tie rods and bearings cost $1,000*ak
10/20/2004860002
 Vehicle vibrated in the front. owner had a mechanic inspect the ball joints while the truck was being serviced for the brakes. mechanic was able to move the wheels, and saw that the upper ball joints were worn out and failing. *ak
04/16/200575000108/19/1999
 Ball joints were completely worn to a serious hazard. mechanic said ball joints so bad car wheels could fall off. we have a 1999 slt dodge durango seems almost criminal that only 2000-2003 ball joints on these cars have recalls. my 17 yr old drives my car.i also have two other children younger. ps i looked up our car found three recalls, we have never been notified by the dealer county chrysler in hamburg pa. we have not moved from date of purchase and phone remained the same number. this is an outrage of neglect!! *ak
05/05/200473210107/15/1999
 Premature ball joint failure. *ak
08/15/200150000103/31/2000
 Failure of ball joints on our 1999 dodge durango. we repaired the truck at the dodge dealer. we have been advised the recall only covers durangos from year 2000 and on. the dealer advised there is no recourse for 1999 durangos under the recall despite having the exact same problem covered by the recall. *ak
12/03/2003781401
 Request for reimbursement for ball joint repair on dodge durango. *bf the ball joints on the consumer's vehicle failed prior to recall notification. *nm
11/01/20042
 While driving at any speed vehicle vibrated uncontrollably. driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the upper and lower ball joints needed to be replaced due to worn out parts. *ak
03/10/200569000205/07/2003
 My durango steering had been out of control i took it to a mechanic and both front ball joints are bad and it is leaking transmission fluid from the front seal.it is costing 700.00 to be fixed. this is money i do not have. i have owned the car 1 and a half years.it was supposed to be reliable transportation. *ak
12/30/200432015203/03/1999
 Failure of ball joints, had to replace them and front tires. on 1999 dodge durango with 32,015 miles. way to soon, this year should also be recalled.*ak
03/05/200545000408/23/1999
 Upper and lower ball joints,tie rod,and shocks replaced at 45,000 miles. *ak
02/01/200591382107/06/1999
 Upon trying to get the state inspection performed on the vehicle it failed due to ball joint wear. recall 04v596000 on ball joint wear was issued. *ak....*ak
03/03/20051
 When taken vehicle for state inspection the upper and lower ball joints had to be replaced due to wear.*ak
06/22/200446795109/08/1998
 I purchased a 1999 dodge durango new in september of 1998. while the vehicle was still under warranty, i complained that there was a rough grinding noise in the area of the right front of the vehicle. the vehicle now has 46795 miles. on february 9, 2005, the noise was very loud and we were scared to drive the vehicle. we took it to the chrysler dealership (carl greg chrysler-jeep in johnson city, tn) and we were told that the ball joints were going bad and needed to be replaced. i also was told that there was a recall on some of the durangos. the service manager told me that he could replace the joints but he would have to use the same model that was on the vehicle because the new redesigned joints had not been released from chrysler. i was to come back when the new joints came in. the noise became very bad and we were scared to drive the vehicle. i took it to the dodge dealer (carl gregory dodge of johnson city) (the chrysler-jeep dealership had closed) for service. i was told that the driver and passenger side upper and lower ball joints needed to be replaced and that it was dangerous to drive the vehicle. i had the joints replaced and it cost me $760.40 out of my pocket to repair both sets of ball joints on a vehicle with 46795 miles and is driven by my wife when the weather is bad. the vehicle is in the garage the time it is not being driven by my wife. i am now told that there is no recall on my durango and there are no problems reported with ball joints on the 1999 durangos. i was advised by the service department not to drive the vehicle out of the garage because it was not safe to do so. i think that this is something that you should know. an inquiry now might save someone's life later on. *jb
09/25/2002552831
 The vehicle's ball joints failed prior to recall notification. the consumer request reimbursement for the cost of the repair. *nm the consumers vehicle was not listed in the recall. the consumer would like to be reimbursed for the cost of service. the consumer referenced # 10510673. *tc *jb
03/04/2004644231
 The upper and lower ball joints wore out completely. *ak
03/04/2004674232
 The consumer stated that the upper and lower ball joints wore out completely. *ak *sc *jb
02/25/2005120000106/05/2002
 While the vehicle was being inspected at state inspection station the inspector informed consumer that both upper and lower ball joints needed to be replaced on the right side, and the lower ball joint on the left side also needed to be replaced. dealer was notified.*ak
02/24/200578054112/20/2001
 Ball joint failure in a 1999 dodge durango. caused severe tire damage. *nm
01/18/200548000302/10/1999
 In november 2003, my wife had a blowout while driving our 1999 dodge durango on the highway. this was just after four new tires had been put on the durango. the service center stated that the blowout was a result of problems with the ball joints and tie rods. then in approximately novmeber, 2004 we had to have major repair of the front axle. in january, 2005 the durango required replacement of the front ball joints, tie rods, two new tires and alignment. this after the same parts had been replaced just 14 months earlier. i do not have the parts that were replaced. *jb
01/19/20051
 The vehicle was taken to a dealership for heating problems and failure of starting. the vehicle was towed to a dealership which could not repair the problem. while at another shop, a mechanic replaced the upper/lower ball joints. this vehicle is out of the remedy scope for year nhtsa recall 04v596000 ball joints, but still had failure. please provide details. *nm
10/18/2004650002
 The consumer was having a problem with his tires wearing, so he took the vehicle to the dealer. it was discovered the upper and lower ball joints are defective. *nm
12/16/19993
 While turning left driver heard a loud popping noise coming from the front. then, vehicle jerked and vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic lubricated the front suspension. however, the problem recurred, and the vehicle was taken back to the dealer. mechanic determined that the upper and lower ball joints needed to be replaced. *ak
01/29/2005339412
 While driving and upon backing out of the driveway the tire disengaged. the tie rod, and ball joints failed. consumer had the vehicle repaired. consumer heard of recall campaign 04v596000 concerning ball joint wear. consumer contacted the dealer, and was advised that the 1999 models were not included. *ak
01/01/20051
 Onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints on both sides of vehicle. *bf the vehicle failed inspection due to worn front upper and lower ball joints. the consumer stated that he is having the same problem with his vehicle as the later year model listed in the recall. the vehicle as a result of the failed ball joints has uneven tire wear , brake problems , oil pressure problems, sludge build up, and speed sensor issues. *tc
04/06/200455000106/09/1999
 The vehicle's ball joint failed. *nm *sc
02/07/20051
 A clicking noise came from the front of the vehicle, and the steering shook at low speeds, making it uneasy to control vehicle. manufacturer was notified by consumer.*ak
02/09/2005111/10/1998
 Loose upper / lower ball joints on 1999 dodge durango 4x4, 86,000 miles. chrysler has recalled the 2000 thru 2003 durango / dakota 4x4 for replacement of the same ball joints. spoke with dodge/chrysler's customer service on 2-9-05 and they advised me to take it into a dodge on service center for there tech's to analyze. before i could get it in on 2-10-05, they refused to provide any further consideration.*ak
11/13/200341000101/15/1999
 Ball joint excessive wear $1600.00 to repair at 41000 miles. *ak
01/03/20051
 1999 durango has same problem as 2000-2003. upper ball joints problems. consumer concern why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 I own a 99 durango, it has same problem as 2000-2003. upper ball joints problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
07/07/20041
 Vehicle was taken to the dealer for a routine inspection, and mechanic detrermined that the upper and lower ball joints needed to be replaced due to worn out parts. *ak
02/02/200576426410/01/2003
 A loud squeaking noise started coming from the front and rear of the vehicle. also, driver noticed that the tires had uneven wear on the inner side. driver took vehicle to the dealer for inspection, and mechanic determined that both left and right upper and lower ball joints, and all four tires needed to be replaced. *ak. defective ball joints caused vehicle to wander on its own, and float from side to side. also, replaced both inner tie rods. *ak
01/28/20041
 While driving consumer heard a loud squeaking noise from the front end of the vehicle. took vehicle to dealer for inspection, and they replaced both lower ball joints.*ak
01/03/20051
 Dodge durango 1999 ball joints failure. consumer stated the bad upper ball joints are actually on 1998-2004 durangos. all of the ball joints on the consumers vehicle need to be replaced. *jb
01/03/20051
 Dodge durango 1999 ball joints failed, replaced upper and lower ball joints on both driver and passenger side. consumer stated that the 99 models have the same problem as the recalled vehicles 2000-04. *bf *jb
01/31/2005111/18/2002
 My tires started to wear in an unusual pattern. after hearing about the 2000-2003 recall of the dodge durango i had my 1999 checked and found out that all four of my ball joints are bad. the same thing that they are recalling the 2000-2003 durangos for. it will cost approx. 650.00 to fix. i think they need to extend the recall to 1999. has anyone else had any failure with the durangos other then the recall years? how do they determine that only the 2000-2003 durangos are the only ones affected by the ball joint failure? apperently the 1999 have the failure too. please let me know if anyone else has had trouble with their 1999 durango. thanks.*ak
07/09/200464600108/01/2003
 On my 1999 dodge durango the upper and lower ball joints failed at 61,600 miles. i noticed unusual wear patterns on my tires. i had my vehicle checked out at a local garage. they discovered the upper and lower ball joints were failing. they advised me that i needed to replaced the upper and lower ball joints because they were at risk of dangerous failure. i had to replace all my tires and pay for the upper and lower ball joints to be replaced. *ak *sc *jb
12/20/2004800001
 The upper and lower ball joints, were discovered defective while consumer was having the vehicle engine tuned. the consumer was not included in the ball joint nhtsa recall campaign 04v596000. *ak *tc
01/24/20051
 The consumer had to replace all four ball joints due to them being worn. the consumer was aware of dodge's recall for ball joints. nhtsa's recall #04v596000. *jb
10/10/20014494709/19/1998
 We purchased a brand new 1999 dodge durango in october 1998. in november 2001 while the vehicle was being serviced the technician informed me that the ball joints were bad and would have to be replaced. the vehicle was just out of warranty so i had an out of pocket expense of $964.00. the technician said that not to replace the ball joints at that time would make the vehicle unsafe, therefore i had little choice but to spend the money. shortly after that news of durangos having defective ball joints began surface. these reported incidents lead to a recall involving durangos beginning in 2000. we believe that the recall should involve all dodge durangos. the fact that the models previous to 2000 were using the same defective ball joints is apparent by what happened to us. the fact that we had no serious incidents is due to an alert service technician and the grace of god. there is no reason dodge should not replace the ball joints in previous models of durangos or refund the expenses of those who sought to protect their families by replacing the faulty parts. we have proof of expenses. we contacted dodge and they stated that because our vehicle wasn't covered by the official recall that they had no obligation to rectify our losses. *nm
01/17/2005205/31/2003
 After 14 months, i have had to replace the upper and lower ball joints again in my 1999 dodge durango 4 x 4. it has 79,000 miles on it. dodge only warranties parts for 12 months. i started hearing a loud squeaking noise coming from my front end. i took the vehicle to the dealer, thinking it was some problem with the shocks. it turns out that both sets of ball joints should be replaced. i have the worn out ball joints. *jb
01/12/20051000001
 While having a maintenance inspection conducted, the lower ball joints were found to be defective. the consumer has to have the ball joints replaced. *nm
12/15/20041
 While driving 30 mph vehicle jerked and vibrated uncontrollably. driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that both frontal and rear upper and lower ball joints needed to be replaced. *ak
12/14/200433000108/01/2002
 During inspection, the consumer was informed that the upper/lower ball joints were worn. the dealership repaired the problem. *ak *tt
06/15/200455489603/31/1999
 The consumer had to replace several tires due to worn upper and lower ball joints. *ak the consumer experienced the same recall problem as the 1998-1999 models. the right front and left windows were inoperative, there was noises coming from the serpentine belt, the vehicle had taken too long to crank after sitting for a while and the intake manifold leaked oil. *sc *jb
10/13/2004812/05/2001
 I have a 1999 dodge durango, and i am having problems with my front end suspension, the same thing that the 2000-2003 models were recalled for, shouldn't this be covered also? it only has 64,000 miles on it and we have replaced the right front upper and lower ball joints and tie rod end. now the left ball joints needs to be replaced also.*ak
01/10/2005110/25/2004
 I own a 1999 dodge durango slt with just over 40,000 miles. it has recently been diagnosed as needing both upper and lower front end ball joints. because it is not a 2000 or later model, regardless of the low milage. i was informed that daimler chrysler would do nothing about the problem.*ak
09/24/200462899103/20/2002
 Vehicle was taken to a repair shop for the excessive wear of the right front tire. mechanic informed the consumer that both the upper and lower ball joints needed to be replaced. *ak......*ak
12/28/200460000111/20/1999
 Premature ball joint wear. took vehicle to dealership for 60,000 mile oil change. service represenative informed me that the ball joints were worn out. they also informed me to file this complaint because it is a common problem on this vehicle.*ak
01/06/20052
 Consumer took the vehicle to dealer for routine maintenance, and mechanic determined that left and right upper and lower ball joints needed to be replaced due to corrosion. *ak
12/29/2004108/01/2002
 I have a 1999 dodge durango that at 80,000 had to have both the upper and lower ball joints replaced on both front wheels. this condition was validated by 2 independant mechanics. both thought this condition was premature. the replacement cost near $1000. recently chrysler recalled durangos for 2000-2004 for the identical condition. is it possible that this condition exists in earlier durangos as well. *ak
05/14/20031
 While driving 45 mph consumer heard a loud popping noise, and the vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced. *ak
04/27/2004202/18/2004
 I bought a 1999 dodge durango in february 2004 and had heard about the front ball joint problems that they were having with the durangos and dakotas. i had them checked at a local repair shop and sure enough both the upper and lower ball joints on both sides were in serious need of being replaced. i checked with the dodge company and was told that the ball joints were under investigation and would soon be recalled. i had the joints replaced at my expense and was amazed at the difference i felt when i got in to drive the durango the first time. the whole front end felt alot more solid. i didn't wait till the wheels fell off like my friend's durango. i have children and was worried that they would get seriuosly injured so i had them replaced with the understanding that if a recall was made, i would get reimbursed the cost. the 2000-2003 durangos & dakotas have been recalled for this exact reason. *ak
12/30/200472000109/02/1999
 Failed front upper and lower ball joints at 70,000. my mechanic syas that it is unsafe to drive, as the wheels could fall off. he also states that the ball-joints should never be totally worn at only 70,000 miles. there is a rball-joint related recall for all 2000 - 2004 model year durango's, but mine is a 1999. dodge/chrysler have been less than cooperative. i see many, many other 199 durango owners with the same problem and am looking for some recourse/compensetory response from dodge to fix the problem. *ak
01/04/2005835241
 Consumer took the vehicle to the dealer for an inspection. during the inspection consumer was informed that all four ball joints needed to be replaced. consumer contacted the manufacturer, who insisted that only the 2000 through 2003 vehicles were being recalled. *ak
12/01/20041
 dodge durango'; return true; onmouseout=window.status=''; return true;>dodge durango ball joints'; return true; onmouseout=window.status=''; return true;>ball joints need to be replaced. *tc
10/06/200458000101/22/2003
 While driving at low speeds consumer heard a loud knocking noise coming from the front of the vehicle. suddenly, the vehicle vibrated. the vehicle was taken to the dealer for an alignment, and the mechanic determined that both frontal upper and lower ball joint needed to be replaced. *ak the consumer noticed severe tire wear on the front tires. *tc *jb
01/02/20052
 We have replaced at least two complete sets of ball joints on our 1999 dodge durango in the last 5 years. *jb
12/27/20041
 The vehicle was taken to the dealer for a routine inspection. the mechanic informed the consumer the upper and lower ball joints needed to be replaced. please provide further details. *jb
12/29/20041
 While driving, the vehicle started vibrating uncontrollably. the driver was able to maintain control of the vehicle and pulled over. the driver noticed that the passenger side wheel had caved in. the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the left and right upper and lower ball joints needed to be replaced due to corrosion. please provide further information. *jb
11/02/200465900108/26/1998
 The vehicle would vibrate while driving at any speed. the vehicle was taken to a repair shop. the mechanic informed the consumer the upper and lower ball joints and the hub bearing needed to be replaced. *jb
10/14/2004820001
 While driving at any speed, the consumer would hear knocking noises coming from the front end of the vehicle. the dealership repaired the front upper/lower ball joints. please provide more information. *jb
12/01/2004843231
 Upon performing a front end alignment, the dealership noticed that the front upper and lower ball joints were extremely worn and could fail at any time. the dealership replaced the ball joints. *jb
12/24/2004740001
 After hearing a loud noise coming from the front end consumer took the vehicle to dealer for inspection, and mechanic determined that front upper and lower ball joints needed to be replaced.*ak
12/04/2004505/01/2000
 My wife has a 1999 durango with 48000 miles and had to have all 4 ball joints replaced in the thing since she purchased the vehicle. now the are saying one of the ball joints are no good!!! granted the first 2 were covered under warranty but she had to pay for the other 2 out of her pocket and now looking to pay out of pocket again!!!!*ak
10/27/2004768151
 After hearing noises from the front end of the vehicle. the dealership informed the consumer that the front lower/upper ball joints were loose. please provide more information. *jb
07/14/200351257102/18/1999
 The vehicle was taken for inspection and the results showed that the upper ball and lower joints needed to be replaced. *jb.....*ak
08/24/200466701105/27/1999
 The steering wheel vibrated while driving 35 mph or more. the vehicle was taken to a repair shop for a front wheel alignment. the mechanic informed the consumer that the alignment couldn't be performed because the upper and the lower ball joints needed to be replaced on both sides. *jb front wheels worn unevenly to the point that there was a slight vibration in steering. *tc
12/20/2004125000409/20/1999
 Heard of recall of part on later models. tires wearing very badly. had mechanic check out the ball joints. *ak
09/16/200457000102/17/2003
 Oil pressure indicator would go off and the pressure gauge would drop to nothing. driving car stopped running in intersection. car was towed to dodge who repaired car. light is still on and pressure continues to drop to nothing intermittently. dodge has list of repairs needed. initial dodge assessment at purchase stated new ball joints needed in feb 2003 at 57,000 miles. *ak
12/21/20042
 Consumer was driving on the highway and suddenly engine's oil pressure meter dropped to zero. then, the vehicle stalled in the middle of the road. she took vehicle to dealer to get serviced, but the engine light still came on. also, mechanic determined that the vehicle had worn out upper and lower ball joints. vehicle could not pass inspection due to the engine light.*ak
12/04/2004109/12/1998
 During a routine oil change and inspection, it was determined that the upper and lower ball joints on my 1999 durango are in need of replacement. i have less than 71,000 miles on this vehicle. the recent recall of year models 2000-2003 should also include at least the 1999 and possibly 1998 models that are constructed with the same faulty ball joints. this issue must be addressed by the manufacturer as it is a serious safety concern for anyone riding in one of these vehicles. *ak
09/15/2004600003
 The lower front ball joints were repaired twice due to the ball joint premature wear. dealership had not resolved the problem. *ak
10/17/200484000110/01/1999
 (1) turning into home driveway; (2) driver side upper ball joint broke (3) replaced driver and passenger side upper and lower ball joints, parts not available. *ak
10/05/200460000105/01/2004
 Lower ball joints at 60,000 miles. *ak
11/11/200460600111/01/1998
 During routine inspection dealership informed the consumer that front upper/lower ball joints were worn out. dealership did not resolve the problem. *ak *jb
07/07/200470000310/01/1998
 Upper and lower ball joints have failed on left side of veh, upper ball joint worn on right side. *jb
12/15/20041
 I hear that you have recalled 600,000 dodge durangos,and i cannot find what vehicles are involved and your web site has the information buried so deeply as to be criminal. i need information on my 1999 durango and what the effects can be. i am concerned about the front ball joints. i have seen that they have a tendency to fail after a certain number of miles a certain speed. please inform me of the latest recalls concerning this problem. *jb
12/10/200458535102/01/2000
 See attached letter to daimler chrysler. the complaint involves the failure of my ball joints'; return true; onmouseout=window.status=''; return true;>ball joints on my 1999 dodge durango'; return true; onmouseout=window.status=''; return true;>dodge durango. my car pulled to the right, even though my steering wheel was straight. i have the precise suspension system and ball joints on my automobile, as the recently-recalled 2000 - 2003 dodge durangos. yet the 1998 and 1999 models were not included in the recall. i had my automobile repaired for $1,139.40 to avoid injury to myself and my family'; return true; onmouseout=window.status=''; return true;>my family and am seeking reimbursement from daimler chrysler. *jb the consumer stated that the vehicle also had a tie rod problem. failure to correct this problem may result in the wheel falling off. the consumer stated that the vehicle door squeaks. door hinge was lubricated. the service dealer stated on the invoice that the vehicle had once been in an accident. *tc
11/20/200378000111/20/2003
 While driving 45 mph, the driver side tire separated from the vehicle. the vehicle was towed to a repair shop. the mechanic informed the consumer that the upper/lower ball joints and the tie rod needed to be replaced. *jb
07/23/2003568262
 There is a loud squeaking noise in the front end when vehicle is driven over a bump or turn. vehicle was taken to the dealership, who indicated that the upper and lower ball joints were rusted and needed to be replaced. the parts were replaced, but the failure recurred.*ak the consumer stated that he had the same problem at 70518 miles. the consumer feels he should be reimbursed. *tc
11/01/2004
 Manufacturers defect, problem with ball joints in 1999 dodge durango. *bf *sc
01/24/200471837212/24/1999
 Both lower ball joints failed. prior to this on 8/14/2003 both upper ball joints failed and were replaced. the current recall excludes the 1999 dodge durango, although this is exactly the same problem the recall of the 2000-2003 models is addressing.*ak
05/20/200470000203/04/2001
 1999 dodge durango 4wd. within the last twelve months i had to replace the ball joints, wheel bearings and everything else that goes with it on both the left and right front tires. with all the problems from the 1998 to 2003 models, i do not understand why the 98 and 99 models are not included also. vehicle has less than 80,000 miles.*ak
06/14/2004105000412/14/1998
 1999 dodge durango ball joints failed placing out of spec stress on wheel bearing. wheel bearing failed, causing vehicle to have sever control problems at 75 mph fully loaded. bearing failure destroyed antilock system making vehicle very difficult to stop. dealer replaced antilock parts and bearing but did not have balljoints due to high demand. balljoints not replaced due to cost - car not currently driven.*ak
08/20/200457594111/13/1999
 I had to have all of the ball joints on my 1999 dodge durango slt 4x4 (at 57,594 miles) replaced. the dealer told me that the ball joints were on national backorder of >1 month. he offered to replace the upper and lower control arms (the come with the ball joints installed) at a cost of over $2300. since the dealer said the vehicle was unsafe (right upper ball joint was close to failing), the extended warranty company paid for the work. my cost was, fortunately for me, only $25. however, these ball joints are obviously poorly designed. i do no off-roading at all and over 50% of the miles i put on the car are highway. i have no aftermarket accessories on the suspension. there is no reason why these ball joints should fail so soon. all years of the 1st generation durango (1998-2003) should be included in the current recall. the control arms and ball joints are basically the same for all years, so all suffer from the same poor design. his visit (the one in which the control arms were finally replaced) was the 3rd time i had complained (two times at a dealership that has just gone out of business and then this time at this other dealership) about the ball joints. i first asked for them to be checked out when the 60 minutes story came out about the ball joints (oct. 2003). then i asked again earlier this year. this dealership said they were fine both times. just after this second visiti took the vehicle to firestone for an alignment, they said that the couldn't align the front end properly because the ball joints were worn. when i confronted the dealership a couple days later, they said the firestone person did not know what they were doing and that i shouldn't worry about it. then the dealership i was dealing with went out of business and i asked again when i took it to the new dealership and they replaced the control arms (see above). sincerely, scott. *ak
03/06/200492059107/19/1999
 Contacted daimler/chrysler corp. after hearing on cbs news about the potential problem with ball joints and the dodge durango--they told me to replace them and to move on--that they were not recalled at the time. we had the problem identified when the vehicle had around 65,000 miles on it and monitored the situation closely until we were informed the joints could break at any time. i am concerned and upset that the 1999 models are not included in your recommended recall. we had to replace the upper and lower ball joints in march 2004 and was informed that the 1999 suspension is no different from that of the 2000-2003 models. would like to have nhtsa include all models of the dodge durango in their recommended recall. it is a very dangerous situation and one the manufacturer should bear the burden of repairing at their expense or reimbursing owners who already had to make the repair.*ak
08/10/200231000106/21/1999
 Premature failure of ball joints on 1999 dodge durango. *ak
12/09/200477685107/12/1999
 Failure of upper and lower ball joints on my 1999 durango. i was told if i didn't replace the uppers my tires could fall off and if i didn't replace the lowers i could loose my ability to steer.*ak
01/20/20011
 While driving 45 mph consumer heard a loud knocking noise coming from the front. suddenly, vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced. *ak
07/10/200461184107/10/2004
 Too much play in the steering wheel while driving 30 mph or more. vehicle was taken to a repair shop, and mechanic determined that both upper / lower ball joints needed to be replaced. the dealer was not notified.*ak
07/31/20034005/30/1999
 Took vehicle in for rountine rotation and alignment of tires. wasn't allowed to leave with vehicle until the upper ball joints were replaced because they were in such bad shape. the vehicle had bearly 40,000 miles on it. have now had all front ball joints, upper and lower replaced because of the bad wearing of them.
12/11/2002970004
 Had taken vehicle for inspection in december 2002, and was informed upper ball joints needed replacing due to being worn out. at the next inspection, december 2003, the upper ball joints had the same problem again. in june 2004 the upper ball joints were replaced; in december 2004 the upper & lower ball joints had to be replaced after not passing inspection. there was no popping noise heard before each replacement of ball joints.*ak
07/17/200259323101/01/1999
 Complaint received via e-mail. i took my truck to the dealership to have wheels aligned because i had been hearing some snapping and popping while turning corners at low speeds. after inspecting my truck the service manager informed me that the truck needed new upper ball joints. *ak......prostrollo's inc repaired/replaced the lower ball joints. consumer reported lower ball joint failure to nhtsa after hearing durangos were being recalled due to the problem of upper ball failure. feels 1999 durangos should be included in the recall. *ak
12/12/20031
 Complaint received via e-mail. my durango is a 1999 and had to have its upper and lower ball joints replaced this last year. dealership that i purchased it from, which also does all of my maintenance, monitored their demise. at first mention, i was unable to afford the repair, and asked them to hold off. after about 6 months, i was told that they were so bad that it was unsafe to put my vehicle on the road in the condition they were in. therefore, i had the repair done. i am very disappointed that my vehicle is not being considered in the recall.*ak
11/28/200467000109/15/2004
 1999 dodge durango,4x4, 68,000 miles. front end compnonents (upper and lower ball joints) are worn causing knocking noise and unsafe driving condition. *jb
08/06/200348859104/21/2003
 I own a 1999 dodge durango which had to have the upper and lower ball joints as well as the control arms replaced at a cost of $1200. as an owner of a durango, i do not feel the recall should be limited to model years 2000 to 2003. it is evident that the faulty parts used by dodge were used in model years prior to 2000. *jb
09/01/199913000303/01/1999
 I heard of the durango/dakota recall on 12-10-2004. i own a 1998 durango and i have replaced ball joints 3 times. i submitted a complaint to the nhtsa several years ago (odi number is: 10030636) and have not had any responses. i do not understand why the 1998, 1999 models were not included in the recall, especially since the initial complaints of bad ball joints involved these model years. do i have any recourse at this point? i still have receipts for all work done. thank you. *jb
08/23/200260000108/15/2000
 I also have replaced lower ball joints about 1 1/2 years ago ... is my car safe??? they need to include the 1999 in the recall as well!*jb
11/01/2004107/01/1999
 Ball joint failure - your recall didn't go back far enough. there are thousands of complaints and replacements for the 1999 year. *jb
12/10/200471750107/15/1999
 Front end of my 1999 durango, which only has 71,862 miles, is making a clunking noise when turning corners or going through dips in the road. i checked the frontend if the vehicle while on a jack and found that the left front wheel assembly - possibly the ball joints - moved damatically compared the the right side. i feel that there is a potential problem that the front end assembly my break off if the right set of circumstances occur. i read today that duragno's from 2000-2004 are being recalled for the same type of problem with the front end. o you think that my vehicle should be covered for repair under a factory defect also? this vehicle does not have . *ak
11/26/20041
 A couple of weeks ago consumer noticed steering failure. steering wheel became very loose. he then took the vehicle to dealer to get it serviced, and mechanic determined that the failure in steering was due to ball joints. *ak
01/08/2003443721
 Annual inspection of 1999 durango failed due to unsafe ball joints and tie-rods. ball joints and tie rods replaced at my own personal cost.*ak
07/05/20033
 While driving at low speeds consumer heard a loud knocking noise coming from the front and vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic replaced both frontal upper and lower ball joints. however, the problem recurred, and mechanic determined that the upper ball joints needed to be replaced again. *ak
05/11/2004115775112/10/1998
 I have a 1999 dodge durango.on may 11, 2004 i had to replace upper and lower ball joints. the mechanic said i was in danger of having an accident if i didn't replace them. i believe they were defective and the 1999 models should be included in the recall.*ak
06/15/2001280003
 Consumer took vehicle to dealer for a front end alignment. consumer was told that the front end alignment could not be performed because the ball joints were bad. later, consumer took the vehicle to a chrysler dealership, and was told that the ball joints were within specifications, and would not replace them. consumer contacted a few other after market alignment shops, and was told that the ball joints were bad and an alignment could not be performed. *ak
11/03/20041
 In the begining of november i took my 1999 dodge durango into the shop to have a noise checked out. the mechanic discovered that my ball joints were almost completly worn out. they instructed me to not drive it on the highway if i could not afford to get it fixed that day. i drive 30 miles to work on the highway everyday so i had no choice but to have them fixed. i now see that the ntsa has suggested a recall of the 2000-2003 durangos, why isn't the 1999 durango included?*ak
06/01/20021
 I own a 1999 dodge durango. at 53,000 miles both upper and lower ball joints had to be replaced due to faulty manufactured ball joints. my mechanice informed me that this is was a dangerous situation which could have endangered everyone in my vehicle. luckily the problem was caught before bodily harm was caused. it was a very costly repair which i was told when i bought the vehicle and the extended warranty should have been covered. however the dealership that sold the vehicle knowing about the inherent problem excluded the coverage for ball joints. *ak
10/10/2004108/14/1999
 The ball joints on my 1999 dodge durango are failing and are in need of replacement. i have noticed the symptoms of the failure over the past 20-30,000 miles. my vehicle has only 80,000 miles on it. this is a very expensive repair that i can't afford to make at this time. i've been reading numerous reports that have complained about this exact same issue. i'm hoping a recall will be issued before something tragic happens to me, my passengers or other drivers. *jb
11/16/2004111/08/2000
 Excessive ball joint wear on 1999 dodge durango. i have been experiencing problems with my durango for nearly 3 years. i took the vehicle to the dealership complaining of clunking coming from the front end when the sterring wheel is turned sharply to the left or right when making turns (i.e. parking in a parking spot). the vehicle was still well within the warranty period and the dealership indicated that they could not replicate the noise. i have since experienced excessive tire wear that required replacement of all 4 tires under with under17,000 miles on the vehicle. during my last tire rotation (at an independent shop) they indicated that there is excessive wear on the front and rear ball joints and currently my vehicle has 27,580 miles. combining these factors i believe there is no question that the parts are defective, and with numerous other owners experiencing the same type of problems, i believe it is a widespread safety hazard that should be addressed. *ak
11/01/20041
 Vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced due to worn out parts. *ak
01/20/2004108/20/1999
 1999 dodge durango. - replacement of front end upper and lower ball joints at 59553 miles. previously told that lubrication was all that was needed by dodge dealer. later told that front end alignment could not be guaranteed when replacing wore tires. now at 70k miles, the front end is squeaking again. same sound that originally appeared at or near 30k miles. *jb
11/11/200460000205/09/1999
 Premature ball joint wear on my 1999 dodge durango suv. *jb
11/10/200464000408/15/2003
 I had my upper and lower ball joints replaced on my 1999 dodge durango on 11/10/04. all four joints showed unusual wear and the drivers side were very close to failure. *ak
07/15/2004109/13/1998
 No crash. i am writing to let you know that only because of an honest dodge mechanic that i happened to meet i was warned to have my ball joints and tie rods examined on my 1999 dodge durango. i had no notice that there was anything wrong with them. my durango had approximately 52k miles on it. nearly all highway miles, no offroading. i had to replace these at a cost of nearly $2,000. i investigated at the time and found out that i was lucky that my tire had not fallen off. i am submitting this to you because i was told that there is an existing investigation ongoing on this subject and i wanted you to be aware of another case. thank you!*ak
10/19/2004109/01/2003
 Pe 03 032/front suspension, upper ball joint failure. while getting a tune-up mechanic determined that all four ball joints needed to be replaced. the dealer was notified.*ak
10/20/200481500212/10/2003
 I heard popping and grinding noises coming from the front underside of the car. they began when i turned the wheel, then worsened rapidly to a constant noise. i took the car to the mechanic and was told my lower ball joints, front wheel bearings and upper control arms had deteriorated. he said it was lucky my tires stayed on and that the parts should not have to have been replaced so early in the vehicle's life. the durango is a 1999 model and had 81,500 miles on it at the time of repair (march 26, 2004). the repairs cost 1657.78. this afternoon i had to take the vehicle to the mechanic again for sqeaking. he oiled the same parts and said they looked bad again and would most likely need to be replaced soon. i have only gone 10,000 miles since the last repairs were done. i contacted dodge, however, they said there was nothing they could do.
10/12/2004420001
 The consumer drove the vehicle to the dealer for routine maintenance. the mechanic informed the consumer the front upper and lower ball joints needed replacement due to corrosion. please fill in additional information. *jb *tc
09/12/200455000507/21/2004
 I don't who else to go to, dodge durangos need a recall on several issues. ball joints for one, plenum gasket, and the computer brain system is junk and dodge will not take any responsibility for these issues. these trucks cost too much money to have the issues they have. these are lemons and once you buy it your stuck with it. i have owned mine a little over 2 months and i think i have been able to drive it a total of 3 weeks, not all in a row. it is junk and how can i resell junk? i don't want to have someone come back to me because i sold them junk, but i can not afford to own this vehicle. something should be done.*ak
09/14/200451000111/15/2003
 We had the truck checked out prier to purchase in nov. of 2003 and were told it needed ball joints. the dealership had the ball joints replaced. at this time the truck had 51k miles on it. sept of 2004 i took the truck in to have the brakes checked due to shaking and they informed me that the ball joints were out of tolerance and needed to be replaced. i had the lowers replaced again at 59000 miles. *ak
09/07/2004712/23/2002
 While driving there was a popping noise. the vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. *ak the cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the a/c was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly. *sc
07/15/200460000103/15/1999
 My wife and i own a 1999 dodge durango and have been told by a dodge dealership and a goodyear service center that the front upper and lower ball joints need replacing. the vehicle has approximately 64,000 miles. *ak the dealership offered $50.00 off the total price (approx. $800) when i told them i knew of reported problems and thought that replacement of these parts at 60,000 miles seemed premature. please advise. david swanson
09/01/2004550006
 Vehicle was squeaking when hitting bumps. consumer took the vehicle to dealer, and was told that water has seeped into the rubber boot and into the ball joints, causing them to rust. there was no lubrication and the ball joints were loose. *ak
11/07/200368932110/05/1998
 Pe 03 032/front suspension: upper ball joint failure. consumer was concerned about the front tires that were experiencing excessive wear, and a crunching noise could be heard while driving. vehicle was taken to the dealer, who informed consumer that front ball joints needed to be replaced. *ak the consumer stated that all 4 ball joints are bad. consumer stated that she is on her third set of front tires and only has 81,000 miles on the vehicle.
08/27/20041
 Consumer jacked up the vehicle for a brake repairs. consumer noticed that the passenger side upper and lower ball joints were loose. consumer contacted the dealer to make an appointment for inspection and repair. *ak
08/01/200472226106/01/2002
 While driving at any speed vehicle made a popping noise, and steering became difficult. vehicle was taken to the dealer for inspection, and mechanic determined that the entire front and lower ball joints needed to be replaced. *ak the dealer reported the vehicle was unsafe to drive. the consumer was not able to get a loaner vehicle until the repairs were made. *tc
08/09/200436131108/01/2003
 The vehicle failed the state inspection because both upper and lower ball joints had worn out prematurely. *ak *jb
08/09/2004510651
 Lower left and right ball joint failure and leaking front shocks at 51,000 miles.*ak
08/05/20041
 While driving 50 mph, the vehicle vibrated uncontrollably. the consumer was able to maintain control of the vehicle and drove it to a tire shop for inspection. the mechanic informed the consumer that the upper and lower ball joint were worn out and needed to be replaced. please provide further details. *jb
03/20/20046650006/02/2003
 Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 dodge durango. our durango had 66,500 miles on it at the time we replaced the parts.
03/17/200476074211/04/1999
 Inner and outer tie rods both sides need to be replaced. upper and lower ball joints need to be replaced. tires prematurely worn due to front end falling apart. dodge dealer says vehicle could loose control or wheel fall off if not replaced. dodge dealer also said should be a factory recall due to safety and number of complaints but said too expensive to move on without being ordered to correct issues. $1,951.00 not including cost of tires. *jb
08/09/200489488607/20/1999
 Shaking and shimmy in the front end when driving on roads front end would shake uncontrollably,need to replace both side of upper and lower ball joints and tie rod ends all was worn out at 80000 miles also transmission wouldn't shift,speed sensor bad on transmission,old parts available certified mech did replacement and had to have it re-aligned. *jb
07/15/200455000201/05/1999
 Upper and lower ball joint failure at 55,000 which resulted in tire failure went to dealership had complete service check dealership said there was no problem. always having vechicle serviced every 3000 miles. up to 75000 miles-no problem. at 76000 miles could not get front wheel aligment-due to ball joints wore out-but yet dealership always stating vehicle was in good condition nothing wrong ?????*ak
07/26/20041
 While driving v approximately at 35 mph front tires were squeaking. had taken vehicle to dealership to have tires rotated. mechanic noticed, after placing vehicle on hoist, that the inside front tires were being gouged by the front ball joints. also, that the front ball joints were about to break. the ball joints had been repaired.*ak
07/28/2004104/03/1999
 I just had all 4 ball joints in my 1999 dodge durango replaced. i only know 2 other people that own this vehichle and they have both had to replace the same parts long before you should need to.*ak
07/27/20041
 I had to have the ball joints replaced at 61000 miles. the repairer said that he had seen an inordininate number of durangos and dakotas with the same problem. *ak
07/01/20041
 Problems with ball joints on 1999 dodge durango. *mr there have been a number of cases where the tire had fallen off of the vehicle as a result. the consumer requested his money back. *sc
12/16/2003600001
 While turning corners, the consumer heard a knocking and grinding sound coming from the front end. the dealer found that the ball joints were worn and the transmission need to be replaced. *jb
03/18/20041
 The vehicle was taken to the dealer for a routine inspection. the mechanic inspected the vehicle and noticed that both upper and lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints were loose and worn out. please provide further details. *jb the consumer stated that a family down the street with the same vehicle are having the same problem. *tc
12/12/2003500001
 At 50,000 miles the upper and lower ball joints failed. please provide additional information. *jb
07/19/20041
 Consumer stated that when he took vehicle to dealer for regular maintenance he was told by the mechanic that lower ball joints were loose. also, wheel could fall off. consumer called the manufacturer, and was given a hard time. consumer felt that manufacturer should have given the problem some consideration, and repair t vehicle before there was a crash, and someone would get hurt or killed. *ak
01/21/200460000110/19/1997
 Upper and lower ball joint in 1999 durango. dealer stated they needed to be replaced . my vehicle only had 60,000 miles on it at the time.*ak
07/14/20041
 Consumer noticed that while driving, vehicle rode roughly. consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front upper and lower ball joints needed to be replaced. *ak
01/01/1901500001
 Complaint regarding the ball joints on a 1999 dodge durango.*mr the vehicles transmission was replaced at 50000 miles. now the vehicle ball joints are failing prematurely. the consumer would like to know how long it will take to recall this problem. *nm
06/20/200475000110/05/1999
 I am having he same bad ball joints issue as other filers in my 1999 dodge durango. please make me #82.*ak
06/25/200471837312/01/1999
 The technician determined the need to replace the ball joints. an independent shop replaced on two occasion, both sides, the lower and upper ball joints at very low mileage. *ak the pitman arm was replaced, shocks were installed because they displayed a bouncy/mushy ride. *sc
06/23/2004420001
 The consumer had the vehicle inspected by a technician who determined that the upper and lower ball joints needed to be replaced. *ak *sc *jb
06/15/20041
 The owner took the vehicle into the dealership for inspection; the mechanic informed the owner that the upper ball joints have failed. dealership replaced both upper and lower ball joints. *la
06/01/200455014209/13/1998
 I want to add my complaint against dodge for the ongoing investigation into the possible recall of the 1999 dodge durango for failure of front-end tie rods and ball joints. my understanding is that the nhtsa has an ongoing investigation into the failure of these parts on this model year durango. just last week at 55k original owner miles i had to replace the ball joints and tie rods. *ak
06/14/2004900001
 Consumer complained about a ball joint problem. vehicle vibrated when moving at speeds of 50 mph or higher. consumer contacted the dealer, and was told that because the vehicle had over 90,000 miles they would not cover it. *ak
05/27/2004520002
 Consumer complained about a steering problem. vehicle was taken to the dealership, who indicated that both ball joints and tie rods were defective and needed to be replaced.*ak
11/17/2003406/16/1999
 Ball joints on my 1999 dodge durango had been squeaking for a couple of years, after seeing expose on failing ball joints, i had them checked and all 4 ball joints were bad. i had them checked at 2 independent repair shops before taking it into the chrsyler/dodge dealership in midland mi. feeny dodge. they confirmed that the balls joints were compromised and replaced them for the labor charge and did not charge for the parts. this was in november 2003. the vehicle only had 33,000 miles on it.*ak
06/09/20041
 While driving 55 mph vehicle shook uncontrollable. consumer was able to maintain control of the vehicle, and drove it to the dealer. mechanic determined that both frontal upper and lower ball joints needed to be replaced due to corrosion. *ak
05/15/200422728206/05/2000
 Both front lower ball joints needed to be replaced due to wear during a service inspection. *ak *sc *jb
05/25/20046
 While driving 60 mph, the vehicle vibrated uncontrollably. the driver was able to maintain control of the vehicle and drove it to a body shop. the mechanic informed the driver that the upper and lower ball joints needed replacing due to worn parts. please provide further details. *nm
06/03/2004700001
 The lower ball joints have cracked without warning. as a result while driving the vehicle vibrates violently. the cause has yet to be determined. please provide additional information. *nm
06/02/200466000102/14/1999
 Excessive tire wear,failed safety inspection. ball joint failure (all) required replacement. contacted dealer, they would not replace even though failure was premature. replaced all ball joints at my expense...$1,289. *ak
06/01/200461000105/01/1999
 While driving, a loud noise was heard from the front. consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front upper and lower ball joints needed to be replaced due to corrosion. *ak while rotating his tire the consumer checked the ball joints and noticed that the upper and lower ones were extremely loose. the consumer believes this was cause by lack of grease because there are no grease fittings. *nm
03/20/200232748
 Consumer felt that manufacturer should be responsible for the repair on vehicle. *la the vehicles lower ball joints were loose and have excessive wear. prior to this failure the vehicle's leaf springs broke. the dealer replaced both rear leaf springs. *nm
05/28/200438000112/10/1998
 Premature wear on ball joints. dealer inspected at my request during routine 37,500 mile maintenance. i was told that the ball joints needed to be replaced, which involves replacing the entire upper control arms on the vehicle for a cost of over $800. not replacing them could cause wheel to come off. replacing major suspension components on a light use, low mile vehicle is outrageous. if they were ment to be replaced at 38,000 miles they would not be integral with the control arm. *la
05/22/200439000106/11/1999
 Steering became loose and front wheels began to make loud creaking noises. having been aware of the tendency for durango ball joints to fail, i took my car to the shop. ball joints on front required replacement as well as bearing on one side. *ak
05/12/2004620002
 While driving at 35 mph, the consumer heard a scraping sound coming from the front end. vehicle was taken to a mechanic who determined that the upper and lower ball joints were worn out. also the left hub bearing was worn out. *ak
04/07/200439360108/15/2002
 At 39000 miles, 1999 dodge durango had to have ball joints replaces as they were dangerously worn. since grandchildren ride in vehicle, ball joints had to be replaced at a cost of $764.22. dodge refuses to stand behind vehicle even though ball joints were obviously defective and worn at 36000 miles when warranty ran out.*ak
05/08/200477000408/15/2003
 Upper and lower ball joints had to be replaced on my 1999 dodge durango, 4wd, 5.2 liter v8.*ak
04/27/200482000107/29/1999
 All suspension ball joints on my 1999 dodge durango went out at once making it almost imposible to drive and almost lost the front passenger side wheel with all my children in the car. vehicle only has 82,000 miles on it with regular maintenance and this should not have happened. took the car to the mechanic and had all ball joints replaced. he informed me that i was very lucky not to have had an accident and that he has seen this problem with the dodge durango many times. from my research on this subject i can see it is a common problem with potential for serious injury. please look into this problem asap. thank you. *ak
04/23/2004112/20/1999
 During maryland state vehicle inspection on my 99 dodge durango, i was by the mechanic that the front ball joints appeared to be defective. the mechanic found cracks, chips, and excessive wear on the ball joints, and said that they needed to be replaced asap. he told me that it was unsafe to drive my vehicle in this condition. i called the local dodge dealership and was told by the service manager that i should expect the ball joints to be in this condition considering that i have about 100,000 miles on the vehicle. he said they would only have been covered by the warranty until 36,000 miles. he did not seem to think that it was hazardous to drive with damaged ball joints, and was rude when i asked about any recalls on the vehicle. i found more information on the internet about the on-going investigation about the defective durango ball joints.*ak
1
 After inspecting the vehicle technician determined that upper and lower ball joints needed to be replaced. *ak
04/01/200467000102/01/2000
 Ball joints front end problems . *ak
11/25/200363000008/26/1998
 Front lower ball joints are worn (prematurely in my mind). vehicle had 63,xxx miles when first noted by royal gate dodge-st. louis
03/01/2004211/01/2002
 Faulty upper and lower balljoints and poor quality brake caliper mounting pins. *ak
02/08/2003600001
 While servicing the vehicle dealership noticed that the upper and lower ball joints were worn out and needed to be replaced. *ak
04/12/2004160000201/15/1999
 1999 dodge durango upper ball joints failed while traveling on the highway. vehicle required towing to the mechanic. ball joints were replaced by an independent mechanic.*ak
04/13/200453000208/15/1999
 Ball joint failure on 1999 dodge durango @ 53,000 miles head gasket failure on 1999 dodge durango @ 53,000 miles
04/12/20045645004/30/2003
 I purchassed a 1999 dodge durango on 4-30-03 after driving the vehicle for a week the oil engine light came on. the truck was towed in and i was told that the oil pump was clogged with sludge. the did 3 oil changes to flush the motor. on or about 6-23-03 while driving down the road the abs light came on and the front wheel locked up at 45 mph causing $2604.00 in dammage. i have done research and it seems to me that others have had this same problem because of the none greaseable ball joints in this vehicle. they replaced the knockle, arm control,ball joint, shaft axl, hub brake, shield sp, sensor brake rotor, rim and tire.after this happened about two weeks later the motor seized up, and they put a rebuilt motor back in the truck covered by my extended warrenty. now here it is almost a year later and the truck is in the shop bcause the transmission went. upon putting the truck up on the lift they called and informed me that the front end is shot again both sides even the right side that they replaced less than a year ago, ball joints ect.
1
 Consumer 1999 dodge durango wheel came off while pulling into the driveway. *ph the cause of the problem was a faulty front end ball joint. *nm
04/10/200435000107/10/1999
 1999 dodge durango with 42,000 miles - faulty both upper and lower ball joints - both inner tied rods - water pump - excessive tire wear even though the tires were rotated every 6,0000 miles. *jb
02/27/200488000006/05/2002
 Took my 1999 durango in for inspection. it failed because it needed new ball joints and tie rods. i went to dodge dealer (zeiser, in st. peters, mo) , they concurred. i have an extended warranty (i bought the car used 2 years ago). they sent a rep. out & said it was normal wear & tear. repairs will cost me over 1 grand. then i saw the news special on tv! i see i am, by far, not the only one with this dangerous problem.
1
 After inspecting the vehicle a technician determined that upper and lower ball joints needed to be replaced. *ak
04/08/200477490106/20/2000
 1999 durango 4-wheel drive failed nh state inspection due to excessive wear in upper and lower ball joints. *ak
04/08/200485000111/23/2003
 The ball joints in my 1999 dodge durango have worn prematurely. i have had to replace both the upper and lower joints on both sides. *ak
03/06/2003610002
 On two separate occasions upper and the lower ball joints needed replacement because they were bad. this resulted in front end assembly separating from underneath of the vehicle.*ak
700001
 Consumer complained about a ball joint problem. consumer took vehicle to dealer for maintenance when it was discovered that the ball joints were so bad that the wheels in front were very close to coming off. consumer had vehicle towed. *ak
04/02/200473200101/05/2001
 The upper and lower ball joints on front both sides had to be replaced. the mechanic that fixed them said that i was lucky the wheels hadn't fell off. i fixed it at my own expense of $319.10. *jb
03/25/200462000401/01/2001
 With 60,000 mile on my 1999 dodge durango had my upper and lower ball joints go bad which also caused damage to my tie rod ends. the truck was almost impossible to keep on the road. i ended up having to get them replaced by an outside repair shop to avoid having the same type installed. dodge would not cover these parts on my warranty which is in effect till 85,000 miles. *jb
11/15/200358000612/11/2002
 I have replaced all four ball joints on my 1999 dodge durango including the upper ball joints twice. in light of the recent developements and complaints by other dodge owners i feel it is appropriate to file a safety complaint with you as documentation for a possible recall on these parts. *ak
02/29/2004750001
 Upper and lower ball joints failed at 75,000 miles. *ak
1
 Consumer believed the ball joints and bushings defect they experienced with their vehicle could cause injury of death. *ph *mr
06/10/200134056209/24/2000
 Problems with premature ball joint failure.*ak
03/30/2004100972205/25/2002
 Repeated failure of lower ball joints on 1999 dodge durango slt+ 4x4.*ak
1
 Request reimbursement for ball joint repair. *ph consumer found out after being informed by a television program about the excessive wearing of the ball joints associated with other dodge durango vehicles which was experienced by the consumer. *la
03/30/20041
 While driving 50 mph a knocking noise was heard coming from the rear. driver was able to drive the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed replacing due to corrosion. *ak
03/29/20041
 While driving 25 mph the steering wheel was hard to turn. a squeaking noise was heard coming from the steering wheel. consumer took the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed to be replaced. *ak
03/26/20041
 While driving front end vibrated. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed replacing. *ak
03/26/2004600001
 While driving at 45 mph consumer heard a clunky noise coming from the front end. mechanic at an independent repair shop determined that lower and upper ball joints needed to be replaced. *ak
04/09/2003100000303/15/1999
 I am writing to document the front-end repairs made to my 1999 dodge durango and the expenses incurred in 2003. i am asking that daimler chrysler reimburse me in full for these expenses. these repairs were necessary due to premature wear, which has been a documented design defect in numerous other dodge durangos of the model years 1998  2000. front-end repairs performed in 2003 to my dodge durango:
02/15/2004106/20/1999
 Ball joint replacement we recently had the ball joints checked after watching information on tv about the accidents caused by failing ball joints on durango's and other dodge trucks. in our case, we inspected the parts with the auto technician (someone we know very well). at that time, we saw and were advised strongly to replace the equipment. since younger drivers in our family sometimes use this vehicle, we decided to replace the ball joints at our financial expense. we realize that it was our choice but we are more at ease with the use of the vehicle. peace of mind is better than taking the chance of an accident. *nm
208/27/2003
 When turning the steering wheel to the left or right, the consumer would hear a clicking sound. the vehicle was serviced, and the dealer informed the consumer that the ball joints and the tie rods were loose. *ak while the vehicle was in motion, there was a loud squealing sound and when a bump was hit, the front end squeaked loudly. *sc *jb
03/04/2004405/30/2002
 We have been told by our local dealership that the ball joints are worn, and are excessively wearing our brand new set of tires. we are very upset that dodge is not doing anything about this obvious problem. we have never had a vehicle with so many issues before, the intake gasket, the abs sensor, the seal on rear axle, a seat belt that wouldn't work, and now this. very unhappy with the vehicle as a whole.*ak
03/05/200420000510/13/2001
 I own a 1999 dodge durango with approximately 64,000 miles. immediately upon purchasing the vehichle i have experienced a large poping and dragging sound when turning or performing a u-turn. recently i attempted to make a u-turn and my car nearly lost control and felt as if it would tip over. i took the vehicle in to cerritos dodge and i was advised that the vehichles upper and lower, right and left ball joints were completely shot. all were replaced. i continue to experience the popping and dragging sounds. upon purchasing the vehichle, i have had to change the (all four) tires 3 times, obtain 3 wheel alignments, change the battery (went completely dead at approximately 25,000 miles) repair the brake light switch (brake lights wouldn't turn off), and repair door/hatch locks (unable to lock and make loud buzzing and clicking sound). *ak
01/06/2004830001
 Dealership replaced the lower and upper ball joints at 83,000 miles at consumer's expense. *ak
03/11/20032
 Upper lower ball joints, both sides repaired once with vehicle having under 32,000 miles on it at dealership where purchased. right side repaired again at independent mechanic at 49,000, upon failure of safety inspection. left one would soon need to be replaced also. *jb
03/18/200478321305/10/1999
 1999 dodge durango had worn ball joints and steering end links. was making a popping sound evertime i turned left or right squeeked when i went over bumps. *ak
1
 While driving a loud noise was heard coming from the front. vehicle was taken to the dealer for inspection , and mechanic determined the need to replace the upper and lower ball joints. *ak
02/17/2004440002
 While driving at 35 mph consumer heard a rattling sound coming from the front end. vehicle was taken to a independent mechanic who determined that upper and lower ball joints were worn out on both sides. also, consumer heard a clanking sound coming from the engine. dealer examined the vehicle, and found that a new transmission was needed.*ak
04/22/20031
 At 40,000 mi.check up on my dodge durango 1999 it was found to be the boots around my upper ball joints were ripped. at 45,000 miles the rubber boots around the lower ball joints are ripped. these are from the factory and should not be happening for such low mileage. these are permently greased and the damage is unknown when there is rips and dirt, etc is getting up in there. there is several hundred complaints about this and when is the government going to make a recall. it is a shame someone has to be killed before something is done. there is no recall or action being taken up to this point to repair this problem. what do you suggest we do? this is very expensive to fix and the vehicle itself is not cheap. i enjoy driving my durango, but now cannot take it on the highway. please help!*ak
03/09/200433400109/01/1999
 Upper and lower ball joints failed. *ak the consumer was also the tie rods were bad. *jb
03/01/200467000102/01/2003
 Pe 03-032, front suspension. upper ball joint failure: while driving at any speed and when turning corners a clicking sound was heard from the front end. also, when driving straight there was a groaning sound coming from the front. the vehicle was taken to the dealer, who determined that the upper and lower ball joints were worn out. *ak *sc *jb
03/15/2004500001
 At very low mileages independent shop replaced the lower and upper ball joints at consumer's expense. dealer notified.*ak
11/07/200352697104/28/1999
 I felt a vibration in the front end of my vehicle around 60 miles an hour. i took it to the dodge dealership and asked them to check my tires. they informed me, that it wasn't my tires, but my ball joint was worn. i called dymlerchrysler and was told, that they were having trouble, with the durangos and dakotas. that it was still under investigation with them and the department of highway safety. that has been over 7 months ago and still nothing has been done about these problems with these vehicles. with the mounting complaints, i can not believe, that nothing has been done! are they waiting for someone to get killed??*ak
03/12/199982000109/01/1999
 Ball joint failure. *ak
01/04/2004600002
 Upper and lower ball joints wore out prematurely. consumer later noticed there were no grease fittings on the ball joints. *ak
03/08/2004620001
 Upper and lower ball joints failed at 62,000 miles, and had to be replaced. *ak
03/09/2004102/16/1999
 While driving, the consumer heard a cracking noise coming from the front of the vehicle. vehicle was taken to the dealer, where the mechanic determined that the upper and lower ball joints were defective. dealer recommended not driving the vehicle. *ak *jb
10/11/200350000109/01/2001
 The consumer stated that the upper ball joints were on the verge of falling out. *ak the consumer had numerous front end alignments which did not help the tire wear. *sc the lower ball joints failed as well. *jb
1
 Steering shook violently and became hard. then, noise came from the front wheel. consumer had the vehicle serviced by technician, and technician determined that ball joints needed replacement. *ak
2
 While backing out of the driveway at less than 5 mph right front wheel separated without any indication from the truck. this caused the truck to drop to the ground immediately. after the truck was inspected consumer was informed that the problem was due to upper ball joints wearing out. *ak
1
 While having vehicle serviced technician determined that right upper and lower ball joint needed replacement. *ak
420001
 Consumer took vehicle to the dealer who determined that upper and lower ball joints needed to be replaced. *ak *nm
03/10/200429800111/07/2002
 A service call found that the ball joints on our 1999 dodge durango were worn and should be replaced. we had our vechicle checked because of reports done by cbs news where there had been a number of incidents where worn ball joints on newer model durangos had caused wheels to fly off while on the road. the news report on cbs indicated an nhtsa had been receiving complaints and had been investigating this defect. *ak
420002
 Consumer took vehicle to dealer for ball joint problem. at 42,000 miles upper and lower ball joints were worn out, and were replaced by mechanic.*ak
07/01/200450000102/08/2003
 The vehicle was inspected by two dealers. both dealers determined that the front upper and lower ball joints wore out and the front tires were about to detach from the vehicle. *ak *sc *jb
580005
 The upper and lower ball joints, the tie rod ends and the sway bar have been replaced twice. also the front hubs have been replaced three times. the dealer cannot determine why the parts keep failing after a short period of time. please provide further details.*ak
03/09/2004106/15/1999
 1999 dodge durango. i saw the report on cbs regarding ball joint problems. i had my car inspected by an independent mechanic, he said they needed to be replaced. this was then verified by our local chrysler dealer. i had them replaced today. $875
02/17/2003560005
 Our engine ceased after having repeated problems with the oil pump, we were called liars by the dealership and diamler chrysler. they don't seem to want to take responsibility for anything. when i took our durango in because the front end kept pulling to the right after we paid $5200. for our motor to be replaced, i was told we needed new tires and a front end alignment. so i took it to another place to have the work done, since my confidence in the dealership was gone. only to be told they could not allow me to take the car back out on the road with my children in the car, do to the ball joint. he said it would take one pothole and i'd probably roll my car, another $1200. later and i could have my car back. what is up with this? they allowed us to risk our lives driving this vehicle, and diamler chrysler seems to care less about all the problems with this suv, how many people out there are spending money to keep fixing this vehicle and trying to make the payments. we got rid of a car so we wouldn't have to make repair payments and right into a nightmare. when is someone going to do something about the problems with this vehicle, and i think we should be reimbursed for all the repairs that they knew about and did nothing to fix. it's not fair to the public to have to dig in their pockets to fix a mistake that diamler has known about and refuses to do anything to make it right for the consumers! we are the people that purchase your product, you should be more supportive rather than calling people liars!! you well knew that the problems with this vehicle and yet you continue to sell them, with no regard to the consumers that drive their families in these cars, we could have been killed, what would have happened then, or would that have been our fault as well.
03/09/2004780001
 While driving consumer heard a loud noise, it sounded like it was coming through the font end, vehicle was taken to an independent repair shop, and mechanic determined that lower and upper ball joints needed to be replaced. *ak
03/15/2004102/01/2001
 While driving 45 mph a knocking noise was heard coming from the driver side wheel. the consumer drove the vehicle to the dealer for inspection, and the mechanic replaced both the upper and lower ball joints due to worn parts. *ak *sc
02/10/200450000512/31/2002
 I had to replace wheel cylinders,ball joints,and ball bearing on my 99 durango was told my wheel was falling off. i was lucky to be alive. i should be reimbursed for this. i couln't get my vehicle inspected because of this. it has been a hardship on me $1000.00 i had to pay to have this done. i'm disabled and could not afford this.*ak
105/11/2003
 Front ball joint bearings are squeaking when vehicle goes over bumps. mechanic states that the wheel may come off.*ak
03/08/20041
 When consumer took vehicle to dealer for regular maintenance she was told that ball joints were bad. she had not had any problem yet, but did not want to have any. when consumer purchased the vehicle in may 2003 she was shown where new ball joints were recently put on. but currently now she did not know whether she was told the truth or not. she s did not know how they could have gone badly so soon. *ak
03/08/200480050101/01/2000
 Independent repair shop replaced the lower and upper ball joints at consumer's expense. *ak the mechanic stated that the ball joints were seriously worn. *nm
03/08/20041
 While driving there was severe vibration in the front end of the vehicle. independent repair shop determined that ball joints needed to be replaced. *ak
03/08/20041
 Independent repair shop replaced the ball joints at consumer's expense. *ak
02/26/2004510001
 While having vehicle serviced by a mechanic for another problem consumer asked them to check the ball joints. upon inspection of the ball joints mechanic determined that the upper ball joints were bad and needed to be replaced. *ak
05/26/200317000112/29/1999
 Front end trouble with dodge durango. *jb
12/12/200265000403/06/2002
 My 99 dodge durango was brought in for routine maintenance and i was then told i could not drive it home...it was too dangerous! the ball joints needed to be replaced because they were defective. i left with a $1000 ball joint replacement and was terrified to think that if i hadn't gone in for maintenance, the wheels could have broken off the car!!! i am a mother of 3 small children and the thought of what could of happened makes me sick. please encourage dodge to recall this part immediately before the could have turns into a tragic fatality. thank you, sherri schoenfeldt. *ak
947501
 Consumer complained about a ball joint problem which was causing front end noise. consumer took vehicle to dodge dealer, and was told that she was driving on bad tires. later, was told that ball joints were defective.*ak
10/06/1527160002
 Ball joints failed at 16,000 miles and 34,000 miles. *ak
02/27/200478000110/23/1998
 Upper ball joints cracked without warning. *ak three months after replacing the lower ball joints, the upper ball joints needed to be replaced. *ph
03/05/200390000112/01/1998
 While driving at 60 mph there was vibration in the front end. the vehicle was taken to the dealer and the mechanic determined the ball joints needed to be replaced. . *ak *sc *jb
2
 During a vehicle inspection technician determined that ball joints wore out prematurely. this was the second time that ball joints had to be replaced. *ak
109/08/1998
 While driving a clanking noise came from the front end. mechanic put the vehicle on the lift, and determined that upper and lower ball joints were defective. *ak
03/05/20041
 While driving at any speed and applying the brakes vehicle pulled to the right side. independent shop replaced the lower ball joints at consumer's expense.*ak
11/05/2003900002
 When turning there was a hesitation in the steering wheel before it turned, and if the vehicle went over a bump in the road, it pulled to the right. also, there was a rattling noise in the front end. mechanic replaced the lower ball joints, but the problem recurred. *ak
11/01/2003105000206/01/2002
 While driving steering wheel was loose. upon inspection of the vehicle mechanic determined that the passenger's side upper ball joint was loose, and the tire could fall off at anytime. also, mechanic indicated that both the upper and lower ball joints needed to be replaced, but the parts were on a nation wide back order.*ak after parts were replaced, consumer again experienced steering becoming loose. also, repair was made on transmission pan gasket due to a bolt stripped out of the pan. *la
12/16/2003600001
 While rotating the tires mechanic determined that the upper and lower ball joints needed replacement.*ak
02/27/200465282206/01/2003
 While turning at 15 mph consumer heard a loud squeaking noise coming from the front frame. *ak the following parts were replaced on the vehicle: upper/lower ball joints, tie rods, and bushings. *mr
02/04/20041
 Was driving 45 mph hears a noise, like metal to metal. took vehicle to independent mechanic, who determined that front upper/lower ball joints were coming apart and were unstable. they would need to be replaced.*ak *nm
02/20/2004650001
 While driving, consumer heard a loud noise coming from the front driver side ball joints. *ak
01/29/2004110/18/2003
 Whether this is a complaint leaves me to wonder about the ball joints on the durangos--i have a 1999 durango which i get serviced by a independent mechanic and just made me aware that the ball joints on my durango don't look good and i should think about getting it fixed in the future???? with the hipe in the media leaves me to wonder if there is a chance on a recall on this particular part????*ak
850002
 Ball joints were replaced at 85,000 miles. currently, the cv joints need to be replaced. *ak
06/21/2003640001
 During a vehicle inspection, the mechanic determined the right front upper ball joint was not in compliance and the right front wheel was about to detach from the vehicle. the right front ball joints were replaced, however before the inspection the vehicle showed no signs of ball joint problems. *ak *jb
01/26/1999610006
 Consumer replaced the upper ball joints twice. also, when brakes were depressed they pulsated. rotors, pads, calipers, and master cylinder were replaced at least once. also, transmission was replaced.*ak lower ball joints were also replaced. *la
1
 When driving over bumps front end pulsated. vehicle was taken to the dealer for an alignment, and mechanic could not do the alignment because the ball joints were defective. *ak
03/04/2004
 Independent shop indicated to the consumer the need to be replaced the lower and upper ball joint. please provide further information.
01/23/200403/12/2002
 There is a popping noise in the front end of the vehicle while driving. the vehicle is also pulling to the right. cause is unknown. please describe further.
8700010
 While driving over bumps vehicle made a squeaking noise. consumer suspected the problem was caused by defective ball joints. consumer will have the vehicle inspected. *ak
03/04/20041
 Technician noticed that while replacing the front tires all four ball joints wore out prematurely, and needed to be replaced. *ak
03/04/2004720001
 While driving consumer heard a loud noise coming from the front end. independent repair shop replaced the lower ball joints. dealership notified. *ak
03/04/2004
 While driving at any speed, consumer heard a loud noise coming from the front end. independent shop replaced the lower and upper ball join, at owner expenses of $1300. dealership notified.
02/15/2003106/20/2000
 Had to spend 2,100 dollars to have front upper and lower ball joints replaced on both sides. after dodge dealer red tagged our vehicle as unsafe to drive.dodge failed to inform us of an ongoing problem with the 1999 dodge durango front suspensions.we had the vehicle repaired at another shop due to cost.*ak
06/10/200242000106/06/2000
 With only 42,000 miles on the vehicle i was told that all four ball joints required replacement during a routine inspection. i was also told that i should not drive the vehicle without replacement because the ball joints were so bad.*ak
980001
 Consumer complained about a ball joint problem. while driving 25 mph driver noticed a noise in the front of the vehicle. later, the wheel on the front driver's side came off. *ak *nm
12/30/200364
 We had the upper and lower ball joints replaced in dec. 2003 costing us 1,100 dollers and we still have a noise in the front end and we have had it to 4 mechanics they looked at the durango and none of them know what the problem is. thank you for you time.*ak
02/27/200461600108/28/2003
 I understand from manufacturer you are investigating ball joints in 1999 dodge durangos. i just replaced 2 ball joints @ 61,600 miles ! never, ever, in 38 yrs. ever replaced ball joints in any of my vehicles. i think damilerchrysler needs to recall so we can be reimbursed.*ak
02/24/200461000007/24/2002
 Had my 1999 dodge durango serviced and they showed me where all four balljoints are failing. (there is play when there should not be any.) they stated this is any early failure and a consistent problem with this and a similar vehicle from dodge. failure while driving could have lead to a death.
02/19/2004103/20/1999
 Play & separating of ball joints. *ak
02/17/200470097301/06/2003
 Vehicle was taken to the dealer for service of the brakes. mechanic determined that upper and lower ball joints and tie rod had to be replaced. *ak *mr
02/19/2004100000109/01/1999
 After the consumer heard about the faulty balls joints on dodge durango's she took her vehicle to the dealer for a check up. the technician indicated that the vehicle wasn't safe to drive because the ball joints were loose. for safety reasons the consumer had the ball joints replaced immediately to a tune of $900.00 dollars. the consumer was told that her vehicle was not included in the recall. *nm *la
02/16/200473700205/29/1999
 While driving steering wheel intermittently pulled to the right. dealership was notified, but did not resolve the problem. *ak the ball joint were completely worn out. the vehicle had never been used off road nor was it subjected to harsh treatment. the consumer only used the four wheel drive 8-10 times and feels that the ball joints should have lasted at least 100000 miles. *nm
02/17/200465000106/20/2001
 My 1999 dodge durango with 65,000 miles of gentle all highway driving has just been diagnosed with completely shot upper and lower ball joints. the only symptom of alignment problems was excessive wear on the inside portion of both front tires. the front end can not be aligned until about $500 worth of repairs are done. no way should ball joints wear out at about the same pace that tires wear out. there is absolutely positively a design or materials defect associated with the ball joints. please don't wait for the rash of accidents that is sure to come as a result of this problem before taking meaningful action. at the very least dodge durango owners should be notified of a potential problem and be encouraged to have a qualified technician perform an inspection of front end suspension components. *jb
02/17/200480000110/22/1999
 Vehicle was taken for a routine general maintenance and the mechanic determined that the upper and lower ball joints wore out prematurely. *ak the consumer noticed cupping on the inside of the tires. *jb
02/11/2004110000312/20/2000
 Ball joints on 1999 doge durango. oday i am replacing bad upper and lwoer joints in my 1999 dodge durango for the third time. they were very loose. at some point someone is going to loose their life with this ongoing and very obvious problem. please do something. *ak
12/15/2003980001
 Vehicle was taken to a safety inspection station. during the inspection mechanic determined that upper ball joints were not in compliance. vehicle was taken to the dealer, who inspected the vehicle, and found that upper and lower ball joints were worn out, and replaced them. *ak *mr
01/17/2004850005
 Upper and lower ball joints wore out prematurely. *ak
02/06/200494243107/22/2000
 For almost 1 year, there was a popping sound in front of suv. when still under warranty, ask the dodge mechanic about it, but could never find it. in july after hearing about investigation about front wheel suspension, caused by ball joint wear, i wrote the dodge company and ask if that might be the problem. their answer was no. now, my vehicle is in shop, having to have the front ball joints replaced because my mechanic said it is unsafe to drive......i believe with all the complaints about this it is a defect and should have been addressed and repaired before the vehicle is this old....we enjoy our durango and have been pleased with it. we have had window problems, but just had them fixed.....my wife has bad knees and this suv is the perfect height to get in and out comfortable. *ak
470003
 While driving vehicle was shaking and heard noise coming from the front end. vehicle was taken to good year to perform a front alignment. technician determined that upper ball joints, lower ball joints, and the constant velocity joint needed to be replaced at owner expense of $1000.00.*ak
480001
 While driving at any speed consumer noticed vehicle was swaying. vehicle was serviced, and technician determined front ball joints wore out. *ak
04/25/200336000112/18/1998
 Lower ball joints broke while driving at 25 mph, and vehicle came to a complete stop. mechanic indicated this was due to a factory defect.*ak lower ball joints were replaced by service dealer. also, noise from front of the vehicle. dealer replaced both inner tie rods. *la
01/20/20041
 I reported to daimler chrysler motors corporation that i had new tires installed on my 1999 dodge durango and also had the service tech inspect the upper and lower ball joints, to make sure they were in good condition, since i had seen a report on tv that these were becoming a problem on this type vehicle. the service tech confirmed that both upper and lower front ball joints were very loose. i immediately called the local dealer to see if dodge was going to make the repair. he said no, this is a job that will require approx $600. to complete. i am reporting this to your office , to make record that i have this problem and when it was reported to dodge, which i sent a complaint via email to them as well. i have had regular oil changes and lubrication on this vehicle and can present documentation as well. this problem should not be happening.. i have never , ever had to repair front ball joints on any vehicle i have ever owned.. i expect this repair to made my dodge and an upgrade to the ball joints to fix the problem to my vehicle .. although my durango is drivable at this point. thank you i would appreciate any help you can give me to help me get this taken care of.*jb
01/23/200460500101/09/2003
 I took the car in to get new tires and have steering checked out. found a problem with the ball joints. *la
09/13/200353628107/14/1999
 Purchased my 1999 dodge durango in july 1999. this vehicle has always been serviced at the local dodge dealership in little rock at the service intervals that chrysler recommends in their service manual. i started having problems with my durango at 51,492 miles with the check engine light coming on. i immediately took it in for service. the service dept. told me that the vehicle's computer said i had a blown head gasket along with #7 injector being bad. so a new platinum gasket, #7 injector and injector service was done at a cost to me of $814.72. at 52,085 miles the check engine light came on again. again into the dodge service dept. only to find out that now the engine computer is bad (pcm213) and will be replaced under dodge's 80,000 mile warranty. my thinking at this point was that if the computer was giving out false information at 51,492 miles then perhaps my $814.72 bill for a new platinum gasket wasn't justified. of course, the service dept. assured me that these repairs were indeed necessary at the time. at 53,628 miles i grew concerned about upper/lower ball joints being bad on my durango after watching a cbs news report. as i was planning a cross country trip for the holidays, i had the service dept. evaluate the balls joints before i left, and sure enough, my durango needed upper and lower ball joints and a right tie rod. because this problem can be so dangerous i was instructed not to drive the vehicle and had to take alternate transportation on my trip. new parts were ordered and the dodge service dept. replaced the upper and lower ball joints on both sides and a right tie rod arm at a cost to me of $952.10 plus a $57.82 diagnostic test to tell us these parts were bad in the first place. i feel that my vehicle is unreliable and not one that i can depend on in the future. these are safety defects that chrysler should have fixed at no cost to me. i cannot afford to repair this vehicle anymore. *la
10/10/200373750109/22/2003
 I had to replace all ball joints on a 1999 durango that had only 73,000. miles on it. the mechanic said he sees this frequently on durangos. he thought there was a problem because this usually does not happen at such low mileage. th hub and the bearing one one side had to be replced also. the mechanic said the wheel possibly could have come off had i not spotted the problem and had it fixed. i have heard of many complaints similiar to this, so i decided to let you know about it.*ak
01/13/200490250105/01/2003
 While driving consumer heard a loud popping noise coming from the front end. dealerships mechanic determined that the problem pertained too the upper and lower ball joints. *ak *la
01/01/1901700001
 Consumer complained about a ball joint problem. *ak the consumer's vehicle failed inspection because of worn out ball joints. the consumer believes a recall should be initiated. *nm
63000109/01/2003
 Consumer complained about defective upper and lower ball joints. *ak *nm
530002
 During a vehicle state inspection mechanic found the upper and lower ball joints were wornout. also the transfer case was not shifting properly. *ak
01/16/200430000205/30/1999
 I heard a squeaking type noise in the front end of my car when going over little bumps or dips in the road. took to dealer and was told control arm needed adjusting. a few months later took it back for same thing. told nothing was wrong. noise kept getting worse, saw report on cbs evening news regarding problem with ball joints/control arm and severity of same. took to mechanic and was told both sides needed complete replacing they were completely warn out and there was no way they could have been greased to keep up maintenance and i was very lucky that i did not lose control of my car due to this problem. *cb
12/18/200342150403/27/2002
 After seeing the news articles on tv, we had the ball joints on our durango checked and we were told that all four needed to be replaced. we did not want to have an accident and be one of the fatalities due to this very dangerous situation. we went ahead and replaced them in hopes that there will be a recall. we request that you do a recall. also, the back latch rattles very loudly and we cannot make it stop. *cb
12/01/200350000105/15/1999
 Upper ball joint wore out too soon auto had 50,000 miles. i was told to replace them when i had new tire installed.
12/30/2003660004
 All 4 ball joints bad at 66000 miles. *ak
01/09/2004102/23/1999
 1999 dodge durango purchased new needing both upper/lower ball joints and tie rods replaced at 56,000 miles due to excessive wear.*ak
08/10/200365000104/07/2003
 I have a 1999 dodge durango that i purchased about seven months ago, it had 69,000 miles . about a month later the front ball joints, upper & lower,were bad also the control arm bushings are bad. i believe this is a manufacturer defect. i tried to find these parts to repair my vehicle, but there are no replacement parts available at our local autostores. i believe these parts should be recalled... thank you very much... steve kennett. *la
73000103/12/1999
 Front end shook very hard at high speeds. took vehicle to dealer, and they replaced the left and right lower and upper ball joints. *ak
106/13/2003
 While driving vehicle made a squeaking noise. took vehicle to mechanic and mechanic stated the ball joints were defective. *ak
01/07/2004650001
 Consumer complained about a ball joint problem. *ak *jb
01/06/20041240001
 While driving at any speed consumer heard noise from the front end. independent shop indicated the need to replace upper and lower ball joints. *ak
01/06/20041240001
 Lower ball joints produced a loud grinding noise. consumer was concerned that wheel will separate from the vehicle while driving. *ak
01/05/2004330002
 Dealer replaced the driver's side upper and lower ball joints at 33000 miles and at 75000 miles. *ak
12/24/200344230101/12/2001
 While driving driver heard a grinding noise in the front end. when turning left or right vehicle shimmied. took vehicle to the dealer, and they replaced the ball joints on the left and right sides. *ak
01/01/200447180107/15/2003
 Have clunking in steering, jacked passenger side up to find right front wheel somewhat lose on vertical plane. removed tire to find excessive slop in lower ball joint. only at 47,000 mainly highway miles. unsure of what to do, curious of who is responsible for poor design, and little help. i will be replacing lower ball joint but still feel unsafe driving vehicle. *la
01/02/2004109/14/1999
 1999 dodge durango 4wd, 65000 miles. upper and lower ball joints have nearly 1/4 inch play in them. pops and clunks especially when turning.*ak
12/17/200363551001/29/2001
 A block after i changed from full-time 4 wheel drive to 2 wheel drive, i heard a loud pop in the area of the front right wheel and it started pulling hard to the right as a result of the front right tire dragging. i took it directly to the dealer (mark roberts motors). they took 2 to 3 days trying to figure out why the front end was binding up but not when it was on the lift. i mentioned i heard reports about problems with the ball joints and the next day they told me that both the upper and lower ball joints on the driver and passenger sides needed to be replaced as well as the driver side tie rod. the repairs and alignment cost $1026 and appear to have resolved the problem. the mileage at that time was 63551.
09/20/200360905002/15/2002
 Premature failure of upper and lower ball joints on 1999 dodge durango at 60,905 miles.
12/05/2003470001
 The upper and lower ball joints wore prematurely. the cause has yet to be determined. *nm dodge refused to pay for the repairs. most of the vehicle's repairs were covered under the extended warranty. *nm
08/01/200350000410/04/2000
 Faulty balljoints dodge durango
12/27/20034400011/28/2001
 Lower ball joint had to be replaced at 44,000 miles, upper ball joint had to be replaced at 53,000 miles. i have a 1999 dodge durgango slt.
07/19/200137438203/01/1999
 The ball joints failed, causing all 4 tires to wear improperly, twice.*ak
11/28/20031
 Upper control arm bushings and ball joints started making noise after 12,000 miles and had to be replaced by 50,000 miles. the cost of replacing these components was over $750.00. *la
12/05/2003370002
 While driving consumer heard a loud knocking noise coming from the front ball joints. dealership mechanic tried to repair the vehicle, but was unable to resolve the problem. *ak
12/24/2003201/03/2001
 I am having to replace both sets of ball joints at 45,000 mi on my 1999 dodge durango. i have replaced rear tie rods, front u joints, and transfer case during the past six months. none of this has been covered by warranty. *ak
10/07/199941000005/05/1999
 Each year i have had this vehicle i have had to replace the ball joints and the front tires as well as have the front suspension redone. the vehicle is not safe to drive and this is getting expensive. dodge will not fix the problem.
12/23/200352400405/05/2001
 1999 dodge durango with 52,000 miles passed inspection in april 2003. on dec 23,2003, it was discovered that the vehicle needs 4 new ball joints. ball joints wore out in a 7,000 mile span. i find it difficult to believe that all 4 ball joints went bad at once. i believe that this relates to a product deficiency in manufacture.
290002
 Consumer complained about front end suspension problems, including ball joints. *ak (upper and lower ball joints) *sc the consumer stated the ball joints were replaced at 33,000 and needs to replaced again at 59,000. *jb
12/19/200359000102/07/2002
 Upper and lower ball joints failed at 59,000 miles. *ak the lower ball joints on the both right and left sides were badly worn to the point where an object could have caused a great amount of damage. the parts were replaced. there were no grease fittings in any of the factory ball joint. *sc
12/15/200387000101/01/2000
 We own a 1999 dodge durango.... wheel, brake rotor and steering knuckle separated from the vehicle.... ball joint separation seems to have been the problem... apparently, this is a continuing issue with these vehicles. *la
09/18/20031
 After seeing a report on the television about defective upper ball joints, i became concerned. i have noticed a squeaking noise every time i go over bumps and the noise comes from underneath the front of the car. i believe there may be a seious problem with my durango and called my mechanic to make an appointment. i am putting this in writing to establish a record if there is a problem. i will keep you informed.*ak
109/12/2002
 Front end was making a popping noise when going off bumps in the road. *ak *nm
106/03/1999
 When driving, braking or going over bumps, the ball joints would make a popping noise. *ak *sc *jb
12/19/200381000
 Vehicle was taken for a routine general maintenance, and the mechanic noticed that all four ball joints felled worn out prematurely. also consumer had problems with water pump and the serpentine belt.*ak
11/18/20031
 Vehicle pulling to the right took to shop and they told me the vehicle is unsafe to be on the road and that the ball joints could fail at any time. this is the only vehicle i have so i have to drive it daily. *ak
12/04/20032
 After only 60,000 miles i have had to replace all 4 ball joints and have replaced my rotors twice. i have complained to my dealer about my brakes not long after i purchased my vehicle and have had trouble with them ever since.*ak
12/16/20031
 Upper and lower ball joints wore out after 63000 miles on 1999 dodge durango. *ak
12/11/20031
 Consumer took vehicle to dealer for routine maintenance, and mechanic noticed that both upper and lower ball joints needed to be replaced due to corrosion.*ak
11/27/2003107/14/1999
 I purchased a brand new 1999 dodge durango and have faithfully maintained the vehicle with oil changes, tune-ups, etc. i recently brought my durango into the local dodge dealership where i purchased the car, due to the engine light coming on for no apparent reason. i was informed that my front end ball joints needed to be replaced along with the arm control, and the sensor needed to be replaced. the total costs of repair, including new tires, etc. totaled over $2000.00. no one informed me of a potential recall of the ball joints, until i picked my car up, and paid the bill. now i find out that your agency has been investigating this problem for quite some time and nothing has been done to date. i have researched this issue on the internet and have found numerous instances of failure of the ball joints at extreme cost to car owners. my vehicle has only about 48,000 miles on it. this is ridiculous. it is my hope that your agency will take action soon, as this is a serious problem, and could lead to fatalities if not addressed. *la
11/10/20031
 I have a 1999 dodge durango. i learned today that both top and bottom, front ball joints need to be replaced immediately. i understand that premature wearing out of these is not uncommon. i would like the manufacturer to replace these. the dealership was considerate, but not helpful. i would like to have these vehicles recalled as i understand this is not an uncommon problem, but could be very unsafe. anything you can do to expedite a recall would be appreciated. *la
360004
 Consumer complained about a host of problems which included anti-lock brake sensor replacement along with 2 water pumps, and a belt. also,consumer complained about a serious suspension problem which involved front upper and lower ball joints.*ak
12/09/2003630001
 Pe 03-032, front suspension/ball joint failure: while getting the vehicle checked for wheel alignment mechanic discovered that the upper and lower ball joints were worn out. *ak
11/20/2003550001
 There was a problem with the front end stability. the upper and lower ball joints were suspected. *ak the dealership was aware of this problem. *sc
12/08/2003739001
 Vehicle failed virginia state inspection. technician indicated the need to replace the upper and lower ball joints.*ak
10/13/2003106/10/1999
 1999 dodge durango owner - upper and lower ball joint replacement - noticed tire wearing on the inside of both front tires (tires only had 17,000 miles on them). local mechanic notice alot of play in ball joints. replaced upper and lower ball joints and cost $750.00. *nlm
11/24/200360300105/01/2003
 Consumer stated that three out of the four ball joints on the vehicle were defective.*ak all four control arms and tie rods were replaced. *ph
11/26/200365000106/15/2002
 1999 dodge durango has severely and prematurely worn front-end ball joints at 65,000 miles. *ak
11/01/2003620001
 The consumer complained about ball joint problems. the consumer had both lower and upper ball joints replaced at a private garage. *ak *nm
11/21/200364000102/03/2001
 Front upper and lower ball joint failure. causing vehicle to be uncontrollable at freeway speeds. fixed before complete failure of ball joint at 64,000 miles. fixed on 11-21-03. beginning at 26000 miles i complained to the dealership and brought the vehicle in to be inspected and fixed due to a severe clunking and popping sound in the front end of the vehicle. a friend suggested ball joints as the problem and chrysler said that wasn't the problem. the replaced many front end and steering components over the course of 4 visits. the noises and unstability of the vehicle stopped when i had the ball joints replaced at precision auto service. *ak
09/24/20031
 I bought a used 99 durango in august and found bad tires, and when i replaced the left front, my tire dealer could not align the front end, due to bad ball joints. on 24 sept the dealer replaced control arm and ball joints on left front, and also the right front at no cost to me. according to my tire dealer the right front did not seem bad. new tires were my expense,and the dealer did not bother to tell me these vehicles were under investigation. i believe defects should be revealed before they can sell these dangerous suv's. *la
11/26/200348674
 1999 dodge durango has 48,000 miles after getting a front-end alignment the mechanic found that the (2) upper and (2) lower ball joints (driver and passenger side) are loose. the vehicle has only 48,000 miles. it needs to be replaced and when i've called the dealership they mentioned that it has not been recalled for this specific problem. *la
11/24/200354000102/24/1999
 The driver had problems steering the vehicle. the vehicle was taken to a tire dealer and the technician found the upper and lower ball joints were worn. the dealer replaced them. *nm *sc *jb
40000201/01/1999
 While having the truck serviced the consumer asked the dealership to inspect the ball joints. upon inspection the dealership noticed that all four ball joints were bad. *nlm the vehicle would also jump forward while in the park position. *sc
09/01/20031
 1999 dodge durango front end ball joint wore out prematurely. *la
33942111/01/1999
 The vehicle experienced problems with the ball joints. the owner took the vehicle to a shop to get an alignment. the consumer was told by the mechanic that the vehicle could not be aligned because the ball joints were bad. the vehicle had less than 34,000 miles. *ph *nm
11/05/200343236304/05/1999
 While making a right turn, the right front wheel felt like it locked up and the vehicle began to fishtail. upon inspection at the dealer it was determined that the right upper and left/right lower ball joints were wearing prematurely. *ak *ph *nm
06/17/2003375002
 Pe 03-032, front suspension/ upper ball joint: consumer had two pairs of worn ball joints replaced. *ak
05/24/200019000107/07/1999
 Had noise in the left front of vehicle around 20,000 miles return vehicle to dealer they said it was in the tires. took vehicle to tire dealer they said it was not in the tires. after going back and forth dealer to tire company wore out a set of tires. bought new tires and took vehicle to shop for wheel alignment discovered ball joints was bad. wrote a letter to daimler chrysler costumer service explaining my problems, and that i had seek help before warranty expired. they said sorry we cant help you. *la
10/27/200360000107/10/2001
 I have a dodge durango (1999) and was amazed when i was having trouble steeringit so i took it to have an alignment when they told me i have to have ball joints replaced. i only have 60,000 miles and was amazed. then i found out about the investigation. i'm wondering why jeep liberty was recalled with 10 complaints but durango has 81 now 82 and nothing has been done.*ak
97600103/01/1999
 The consumer had difficulty steering the vehicle because of the defective upper and lower ball joints. *ak *scc *jb
11/08/2003860001
 The vehicle was taken to the dealer for regular maintenance, and dealer found that the vehicle needed new bushings and ball joints. *ak *sc
11/07/2003110/26/2001
 With less than 55,000 miles two (2) upper ball joints, two (2) lower ball joints and two (2) inner brackets have all gone bad.*ak
08/11/200349199108/07/2000
 1999 dodge durango. during annual state vechicle safety inspection, upper and lower ball joints (left and right sides)were identified as approaching the safety wear limits. even though the wear is premature at 49199 miles, i elected to replace all ball joints with ones which contain a zerk ( greasable) fitting. vehicle was front end was aligned and returned to service. cause is due to oem installed ball joints which are non greasable. removed defective units were retained in hopes of a safety recall. cost of repair was $686.29. *ak
11/06/2003107/03/2001
 Brought my vehicle in for repair at the dodge dealership service dept. and they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. i took my 99 durango in do to the check engine light was on. i was told that they are getting a lot durango's in with the same loose ball joint problem. i was advised by the service dealer that this was a safety issue. my vehicle only has 67k miles. thanks. *ak
09/20/2002110/17/2001
 We bought our dodge durango with about 31,000 miles on it. after a few months around 49,000 miles we replaced the lower ball joints at a price of $600.00. we are now at 67,000 miles and we are need of replacing the upper ball joints. around 60,000 miles we had to get the front evaparator core replaced. this has also had us to pay out another $900.00 to fix this problem. *ak
11/01/2003670001
 While driving the steering wheel had a lot of play. the wheel turned at a 90 degree angle. the dealership indicated that this was caused by premature wear of the upper/lower ball joints.*ak *jb
11/06/200373000103/01/2003
 Premature ball joint failure on my 1999 dodge durango. *la
800001
 Vehicle's front end vibrated at speed of 30 mph and faster. this occurred because upper/lower ball joints were defective and were replaced.*ak
07/03/200355000204/12/2000
 While driving front end of vehicle shook, and the transmission stopped operating. dealer determined that the front upper and lower ball joints were worn. also, transmission pump stopped operating. without oil the transmission gears seized and burned up. *ak according to dodge, fluids were jet black. consumer had a rebuilt transmission and ball joints installed. mechanic stated failure wasn't on the consumer's part. consumer noted the transmission shouldn't fail at 55k miles. *ph
12/01/200285000102/15/1999
 Nhtsa action number : pe03032. i am the original owner. there was loud intermittent clicking and clunking noise from under the front end while driving normal streets and speeds. i took it to my mechanic. they said the front end, including the ball joints, looked like it had never been lubed. they lubed it, and the noise went away. i have subsequently had this shop perform the manufacturer's recommended periodic lube and there has been no further problem. prior to this, i had used quick lube service companies periodically as recommended by the manufacturer. all the quick lube shops produced computer printout documentation during the service indicating that there were no grease fittings (zerks) for the ball joints, etc., and therefore no lube was ever performed. i have some such documentation on file at home. this all leads one to believe that the problems with the durango ball joint failures may have been more of a maintenance/service system miscommunication between the manufacturer and the quick lube shops, rather than a defect of the vehicle.*ak
11/05/2003004/17/2003
 Consumer took the vehicle to the gas station to have the front driver's side tire changed. the mechanic noticed that the driver's side upper and lower ball joints needed replacement due to corrosion.*ak *ph
730001
 When turning right/left there is a clicking/squeaking and popping noise coming from upper and lower ball joints. took vehicle to dealer, and dealer replaced the upper and lower ball joints at 73,000 miles. *ak
3
 Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. consumer stated that those occurrences took place long before the tv news of last thursday 10-30-2003 about ball joint failures. *ak
515006
 Dealership was unable to perform a front alignment. this was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.*ak
11/03/199956000109/01/1999
 After hearing about the upper ball joint problem on dodge durangos, a friend suggested i take my durango into the shop. i did, and the upper and lower ball joints were worn out and required replacing. $1,700. *la
09/24/2003108/14/2003
 Bought a 99 dodge durango with 44,490 miles and right away discovered bad front tires and ball joints. dealer replaced ball joints and i asked dodge if it was a safe vehicle. they said you were investigating. ball joints were replaced sep 24. *la
800001
 While driving at any speed there was a knocking noise coming from the front tires. upon inspection of the vehicle by the dealership, they indicated that the noise was due to defective upper/lower ball joints. *ak
11/01/200344500212/05/2002
 I was informed yesterday that my 1999 dodge durango needs new ball joints from the perkins dodge dealer in colorado springs. i have 44,000 miles on this car - and i know about the class action suit. they want $600 to repair this defect. *la
07/18/200359365103/02/1999
 Premature wear out of dodge durango front suspension components including both front lower ball joints, left front inner tie rod, and right front upper ball joint. *la
11/01/20038300005/11/2003
 Front ball joints are bad 1999 dodge durango 4x4 83000 mi (nearly all hwy). *la
11/01/200330416212/24/1999
 Excessive wear on the upper and lower control bushings as well as ball joints on the front suspension components. vehicle has less than 31,000 miles and is just over three years old. *la
10/26/200370000102/02/2002
 Lower ball joint failed while driving. front end collapsed to ground. *la
08/16/2002103/10/2000
 I own a 1999 dodge durango and had to have the ball joints replaced last year. the mechanic said it was premature failure...that they shouldn't have worn out that fast. the repair cost me $472.42. when the recall is published/finalized what type of reimbursement are those of us who already replaced the ball joints going to receive? how soon will the recall go into affect? i love my durango, but in the 3 years i've owned it i have had to replace several front end components including tie rods, ball joints, a-arms, tires because of uneven wear due to the out of wack front end, etc. just keeping my durango road-safe for my self and my family is becoming an ever increasing expense. i certainly expect the preventive maintenace expenses...but all the parts wearing out prematurely is a problem! something needs to be done from chrysler to make this right with all durango/dakota owners and it needs to be done quickly before any more accidents, or worse yet, fatalities occur because of these ball joints. *la
10/30/200354323106/26/2002
 Required premature replacement of the upper ball joints. lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts. *la
10/09/20031
 I have a 1999 dodge durango which just turned 30,000 miles and brought it to the dealer on approximately october 9th, 2003, to have it checked over, because warranty is up november 1. i was astounded when the dealership told me the ball joints were wearing, and would eventually need replacing. i saw the broadcast on eye on america on 10/26/2003. i am in the dilemma of weather or not to get the extended warranty or wait to see if there is a recall. *la
08/07/2003410/11/2000
 Premature wearing of the left upper and lower ball joints and the right upper and lower ball joints. *la
06/19/200240000101/01/2002
 While driving 65 mph, the front ball joints snapped, causing the front drivers' side tire to disconnect from the vehicle. the consumer managed to pull over and had the vehicle towed. *ak the ball joints, nuts, struts, rotor, and knuckle(s) were replaced. an additional tire and cap were purchased for the inside tire wear and all the tires were replaced. the tire wear remained abnormal. *sc *jb
10/30/200368000101/04/2000
 Our 1999 dodge durango slt plus with 68,000 miles failed virginia safety inspection because the ball-joints were worn out.*ak
380001
 While driving at any speed consumer heard a noise from the front of the truck. after being serviced for brakes the cause was identified as the ball joints malfunctioned, and needed to be replaced. *ak
11/01/20011
 While driving 40 mph down a hill front end made a grinding noise, and it became difficult to stop. consumer had front ball joints replaced. *ak
10/18/200337500109/21/1999
 Upper and lower ball joints/all power windows all have failed. *ak
764004
 While driving at normal speed vehicle made a squeaking noise and vibrated at 60 mph. vehicle was taken to the dealer, and the dealer stated upper and lower ball joints were defective/two inner tie rods broke, and right axle seal leaked. *ak
10/26/200363000104/13/1999
 Took my 1999 durango in for an alignment at 63000 miles and was told that both upper and lower ball joints and tie rods needed to be replaced. the technician told me that it was a very common problem on durangos and that dodge is aware of the problem. i took it to the dealer for a second opinion and he passed the lower ball joints but admitted the tie rods needed replacement. took the car for a 3rd opinion today. he agreed with the first one , that the ball joints were real bad and needed immediate replacement. how did the dealer miss that???? was it intentional? the other two were not dodge affiliated garages. total cost of repairs needed--$1000. *ak
10/28/2003400001
 While making a right turn a grinding noise was coming from the front driver side wheel. vehicle was taken to the dealer, and mechanic replaced the lower ball joint on the driver's side front wheel.*ak
09/15/20034
 Had to replace control arms/ball joints on 1999 dodge durango on a vehicle with less than 85000 miles. cost ~$2,000.*ak
10/28/200355855205/07/1999
 1999 dodge durango - lost both upper balls joints @ 55, 870 miles. had numerous repairs on rear abs system, replaced 2 abs sensors and control module.*ak
02/27/200353000102/02/2000
 After seeing a report on cbsnews.com regarding premature ball joint failures on dodge durangos i thought i'd also add my information to your database. i had to have all 4 ball joints replaced on my 1999 dodge durango at approx 53,000 miles. i consider this to be premature. i've never replaced ball joints on any vehicle i own until well after 100k miles. (please note that the day listed is my best guess, it was at the end of the month of february and the vehicle failed the massachusetts saftey inspection. (my mechanic said he sees durango ball joint failures all the time.)*ak i should also mention that less than 2 years after i purchased the vehicle (brand new with only 91 miles on it), that i had to replace front rotors and disc brake pads due to excessive rotor warpping. i don't have the specific dates but i do know it wasn't covered under warranty even though the warranty was still in effect, (approx 30k miles as i recall). the vehicle only has highway miles on it and was used daily by my wife for her commute to work, (a middle school in worcester ma).
10/27/20003
 Upper and lower ball joints on 1999 durango and inner tie rod end wear. *ak
10/27/200345000610/16/1999
 Had to replace both upper and lower ball joints on my 1999 dodge durango along with worn out tie rods on both sides. the truck ate through my tires in less then 26,000 miles and when i went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. this was my family vehicle with two kids and my wife who typically drives it. know after 909 dollars for the repair i saw a report on cbs concerning this issue. i want to know how to get involved with this suit. this is not acceptable from my professional opinion.*ak
10/23/200350000109/20/1999
 My 1999 dodge durango after 50,000 miles must have all the ball joint and tie rods replaced. they could break any time and need to be replaced. *la
981511
 Vehicle was taken for a routing inspection, and inspector noticed that all four ball joints felled prematurely. *ak
10/07/200398000303/16/1999
 The ball joint failed on my 1999 dodge durango resulting in $2000.00 worth of repairs. *la
06/06/2003209/04/2002
 Upper and lower ball joint, front end, wheel bearing, rotors. *la
10/15/2003203/14/2000
 I have owned my dodge durango (1999) for 4 and a half years my mechanic is in the process of replacing the ball joints for the second time in 2 years. i have talked to a number of durango owners who have had the same problem. there surely must be a defect in the ball joints are something to have to go through this twice in two years. i have never owned a vehicle that the ball joints have given me this much trouble. *la
10/01/200391000205/16/2001
 I own a 1999 dodge durango slt. it has a 5.9l engine and is 4x4. my complaint is among the many who have filed to report the front upper and lower ball joints where going bad prematurely. i have replaced them approximately 30,000 miles due to premature wear. went off again at 80,000 miles, and now at 92,000 miles i have to replace them again. i am going to use after market parts this time because the factory ones simply will not last long enough. this problem coupled with many other smaller problems has made the overall value of the vehicle go down and the re-sale value is among the lowest of all the suv's on the market. i appreciate any attempts to remedy this problem and thank you for your time. if there is any way i can assist, please do not hesitate to notify me. thank you. *la
10/11/200353100401/20/2002
 Premature wear of ball joints, upper and lower. *la
10/08/20031
 Front ball joints are prematurely wearing. dealer states vehicle will not pass state inspection with this defect.*ak
10/07/20031
 Upper and lower ball joints failed.*ak
09/26/200380383006/15/1999
 Brought vehicle in for routine service and was informed that all 4 ball joints (upper and lower) had dangerously excessive play and needed to be replaced immediately. i was informed that the ball joints (and tie rods) were in such poor condition that the vehicle was not safe to be driven even a short distance.
10/01/20034
 Excessive wear over a short period of time at approximately 30,000 miles. front structure of the vehicle was replaced. also, control arm/upper and lower ball joints, and tie rod were replaced due to corrosion. there were no major injuries nor fatalities to report at this time. *ak
1
 Consumer stated vehicle failed state inspection due to defective ball joints. *ak
09/26/200351144108/04/2000
 Consumer stated that when he purchased tires in march of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. later, took vehicle to another dealer and was told that ball joints were alright. then ,about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. however, since warranty expired consumer could not get help.*ak consumer stated that when he purchased tires in march of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. later, took vehicle to another dealer and was told that ball joints were alright. then ,about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. vehicle was out of warranty and consumer is not orginial owner of vehicle so the manufacturer would not do anything to help. the estimate for repairs came to $1943.25. *mr
1
 Consumer states while having vehicle serviced technician noticed both front ball joints needed to be replaced. *ak
08/20/20037260410/27/1998
 Had replacement of the upper and lower ball joints as a result of early wear.
08/20/2002397651
 Vehicle was taken to the dealer for an alignment. the dealer found the lower ball joint on the front suspension had to be replaced. *ak *ph
480003
 Upper/ lower ball joints, and tie rods needed to be replaced due to premature wear, per dealership. *ak
06/01/200340000110/01/1998
 Upper and lower ball joints replaced on my 1999 dodge durango after only 40,000 miles. *jb
09/12/20031
 I took my 1999 dodge durango in for an alignment. the dealer told me that the alignment could not be performed because of bad ball joints. they then told me that they had received a letter from diamler chrysler regarding an inquire into faulty ball joints on the durango. they told me to wait it out to see if a recall is going to be done or not. i worry that the ball joint could snap while driving and cause an accident. is there anything pending on this issue or not? they gave me the option of replacing them for $800 and seeking reimbursement from diamler chrysler. i doubt they would reimburse if they determine that there is not problem. it is a little suspicious since our durango only has 50,000 miles on it. no part should wear out in that time frame under normal driving conditions.
09/01/2003500001
 The ball joints wore out on the vehicle. the consumer also had problems with the rotors, drums, worn brake pads and bald tires. the consumer bought this vehicle two weeks ago and the dealer promised that various problems would be fixed but has not honored his promise (pe 03-032 front susp. upper ball joint failure). *nlm
1
 Consumer stated while having vehicle serviced technician noticed upper and lower ball joints needed to be replaced. *ak
09/03/2003810001
 While driving there would be severe vibration in the steering wheel. this causes the vehicle to drift from left or right. would have a hard time controlling vehicle. took vehicle to dealership, and mechanic indicated problem was the upper and lower ball joints on vehicle. problem not repaired.*ak
09/05/200371000109/02/2003
 Front ball joints (upper & lower) worn out completely at 70,000 miles. i've owned a 1986 nissan pickup with 200,000 miles with original ball joints still in good shape. looking at the number of complaints about the same problem on this site, sounds like a possible design flaw/defect.*ak
590001
 Upper and lower ball joints wore out prematurely and needd to be replaced. *ak
09/04/200365000106/01/2002
 Both lower ball joints need to be replaced. vehicle had very low mileage for this kind of problem. warranty expired. *ak consumer was advised the upper ball joints show some wear but not a repairable stage. vehicle began pulling to the right for no reason. vehicle was taken to a mechanic whom stated the ball joints were so bad an alignment couldn't be done. the consumer took the vehicle to his mechanic for a second opinion. his mechanic confirmed the same thing. consumer was informed that the ball joints were redesigned because of this reason. to make sure the redesigned parts were used, the consumer took vehicle to the dealer. *ph *jb
08/07/200342000105/31/2001
 Upper and lower ball joints worn out, tie rod end loose needs replaced to align front end. i have already paid close to $1100.00 to have this problem fixed. arnell chrysler told me there is no recall on this problem. my truck has only 42242 miles on it and never been off road. help with this problem!!!*ak
08/16/200349000105/01/2002
 My 1999 dodge durango has been identified as having defective ball joints. when i contacted chrysler, they told me to take it to a dodge dealer for verification but would not ensure replacement. my dealer has the parts in stock for replacement. the dates cannot be certified as exact, just within a couple of days.*ak
08/25/200375000012/04/1998
 Premature wear of ball joints. *nlm
08/21/200375880108/01/2002
 While the technician was servicing the vehicle, he noticed that the upper and lower ball joints needed to be replaced. *ak *scc *jb
08/20/200340000203/10/2003
 The front vall joints are shot. the right uper and lower andf the left lower need to be replaced with under 40,000 mile driving only on roads. i feel that this is premature and that dodge should do a recall since it is a potentialy dangerous problem.*ak
08/18/200370132111/12/2002
 1999 dodge durango,balljoints are out at only 70000 miles.my service person told me that it was bad!it could of caused me to have a wreck!what if i had my kids with me and they went out at 70m.p.h!does someone half to be killed first!maybe if someone looks at this maybe they can save someones life. *ak
06/15/200377100106/10/2000
 At 70mph, on i-75 in michigan '99 durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. was barely able to get vehicle under control and off to side of road. mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. have spent over $4000 dollars in repairs to durango in 3 years including (front driveshaft, transfer case, water pump, pcm, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. only 78,000 on the vehcile when transfer case blew up. can i file a claim for lemon law regarding ball joints. uppers need replaced again.*ak
10/01/200226537209/03/1999
 Information relevan to nhtsa action number: pe03032 dodge durando ball joints 0/01/02 failed pa safety inspection due to worn lower ball joints (both right and left) at local independent inspection station. 1999 durando, 26483 miles 10/04/02 dodge dealer indicated ball joints were acceptable - allowable play is .060; right front is .039; left front is .042 and supplied a copy of bullitin no: 02-04-98. no repairs were made. 10/08/02 passed pa safety inspection at local independent inspection using bullitin no: 02-04-98. car has extended warranty which would cover ball joint replacement by dealer. *ak
08/08/200350000102/23/2002
 The ball joints failed at 50000 miles. the dealer was notified. *ak the consumer was told that the alignment wouldn't stay due to the upper and lower being 1/2 inches off. there was a clunking noise when placed in reverse and the passenger side front window was inoperative. *scc *jb
08/19/200112831209/24/1999
 Pe 03-032. front suspension upper ball joint failure. two sets of upper ball joints were replaced due to premature wear.*ak when the vehicle was at the dealer for the first repair, they replaced the lower control arm and not the lower ball joint. this was covered under warranty. after the second failure, both upper and lower ball joints needed to be replaced. the vehicle was then out of warranty. mepco refused to cover the work under warranty because they felt the upper joints were excessively worn. they believe they were bad before the warranty was purchased. *ph *jb
08/13/199974731111/08/2002
 Ball joints need to be replaced. *ak
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
08/08/2003550004
 My 1999 dodge durango has had to have upper & lower ball joints replaced. mechanic informed us that if an evasive move to brake & swerve to avoid an accident, the front end of the durango would drop to the ground. ball joints holding on by a thread says my mechanic and not built strong enough for the vehicle. *nlm
03/27/200334034006/05/1999
 In march of this year (2003) my upper ball joints and lower ball joints all had to be replaced. i kept taking it back to the dealership (a total of 3 times), since it had not reached the 36,000/3yr end of warranty with the complaint that i kept hearing a popping sound when making sharp turns. they claimed not to be able to duplicate the problem. i then took my vehicle to clear lake auto service and they immediately told me it was worn upper/lower ball joints. by then my 36,000/3yr had expired. luckily, i had purchased an extended warranty and that expensive repair was covered. i was told the joints should not have worn out that quickly, but at any rate it was a problem that should have been found when i took it to the dealership.
08/05/200350000108/14/1998
 My 1999 dodge durango 4wd with 50,000 miles that has not been driven off-road, and maintained exclusively by the oem dealership, is presently at the dodge dealership replacing the lower ball joints and front wheel bearings and this is, in my opinion, a safety issue and a manfacturing defect since this is premature wear. *ak
08/01/2003102/04/1999
 Premature failure of upper & lower ball joints. *ak
1
 Consumer was hearing knocking noise from vehicle when driving or making turns. dealer diagnosed excessive wear of the front and rear upper and lower ball joints and replaced them. *ak
04/08/200352000108/14/2001
 I purchased new tires and asked the tire dealer to check the alignment on my 1999 dodge durango and they told me they could not do it due to the fact the front end ball joints and control arms were bad and had to be replaced with only 52,000 miles. chrysler said at the time this was unheard of and saw no reason for premature failure. they would not cover this under factory warranty. they made me pay for this with my chrysler extended warranty, charging me $50 deductible and i had to pay for a front end alignment that was not required except for the changing of the parts. this should not be required on a vehicle with this age and mileage. cars run for years and over one hundred thousand miles and do not have this problem. this needs to be looked into further. luckily, this was caught before there was an incident while driving the vehicle on vacation in the mountains a few weeks later. *ak
1
 Front lower ball joints are worn out, and have to be replaced. *ak
07/01/200359000107/01/2002
 Re: 1999 dodge durango front suspension i just had to replace all four ball joints, and both tie rod ends on this vehicle at 59,000 miles of light on road usage. i have run previous vehicles to over 200,000 miles without any front work required. i consider this to be a defect in design.*ak
1
 The front upper and lower ball joints are worn out and have to be replaced. the dealer will fix at owner's expense. *ak
555711
 Consumer stated that vehicle was taken in for a routine inspection, and mechanic noticed that front wheels were about to fall off due to ball joints being worn out.*ak
05/07/200352000107/17/1999
 I have a 1999 dodge durango with 54,000 miles that is already needing new front ball joints. the vehicle has started shaking at various speeds. this problem was diagnosed by a garage mechanic who is not connected to dodge. after checking with the local dodge service manager, who checked the ball joints, i was told the ball joints were within specification and that a new idler arm was needed. i have since replace all 4 tires and shocks but the problem still persists. i'm concerned that i am driving a safety hazard. *ak
06/27/2003111/22/2001
 Upper and lower ball joints have gone bad on our 1999 dodge durango with 68000 miles on vehicle and have heard of 4 complete failures involving the wheels coming off. upon learing this i have looked at other durangos on the road and have noticed the same tire wear pattern as ours.*ak
111/07/1998
 There was a problem with the ball joints. the dealer was contacted, and stated there were no recalls. the manufacturer stated there was an investigation going on, and to wait. *ak *scc *jb
08/01/2003111/01/1998
 The vehicle made a loud noise when it was turned. it was discovered the lower ball joint needed to be replaced. consumer stated vehicle did not have a warranty. *ak all four ball joints were replaced. *scc *jb
107/01/1999
 Consumer called complaining about the front ball joints. also stated that consumer had to have them replaced because they were falling apart. manufacturer was not contacted at the time of this call. *ph mechanic repaired the vehicle at a rate of 50/50% because of the warranty. consumer was informed he should've brought the vehicle in at 36,000 so the repairs could've been fully covered. *ph
05/20/200351000706/15/2002
 When i purchased the vehicle in june of 2002. the upper and lower ball joints had to be replaced. the vehicle had 49,000 miles on it. the cost was over $900.00. less than a year later, at 62,000 miles the upper ball joint and tie rod ends and brakes and rotors need replaced. *ph
07/05/2003395001
 The vehicle's upper and lower ball joints needed to be replaced due to premature wear. *ph *ph *nlm
07/15/200349888105/12/1999
 Consumer took vehicle to dealer for normal tire rotation and balance. dealer advised they were unable to perform the service due to excessive wear of both lower and the left upper ball joints. *ak the left outside mirror was cracked and was replaced. *scc *jb
05/01/2003104/29/2003
 My 1999 dodge durango, upper and lower balls joints have worn prematurely.
05/12/20031
 Consumer states that lower ball joints are wearing prematurely. dealer notified.*ak
06/09/2003432701
 We had to replace both upper and lower front ball joints on a 1999 dodge durango with 43,270 miles on it. we were told that they needed to be replaced due to the saftey hazard that they posses being worn. we were told that if they weren't replaced, eventually, the tire could fall off while we were driving it. we spoke to two different dodge dealer service writers and both acknowledged that this is a known problem with the dodge vehicles.*ak
54000110/01/1999
 Consumer stated that vehicle was taken in for a oil change and was pulling to the right. dealer stated that upper and lower ball joints have 2 inches of play, which could have caused the pulling to the right. *ak upper and lower ball joints were replaced.*ts
05/01/200355000106/22/1999
 The dealer noticed that upper and lower ball joints were worn out at 55,000. *ak. the dealer stated the ball joint wear was normal. consumer disagreed being as though he owned two other chrysler vehicle's with 127,000 and 155,000 miles on them and the ball joints had not worn out. *ph *jb
06/06/200365000112/22/2001
 I own a 1999 durango and was told that my upper and lower ball joints ( left & right ) along with the tie rod ends were worn out after i took it to the dealer because of tire wear and was told it would cost $1,400 to repair. this suv only had 65,000 miles on it and was never taken off-road. i am now aware that this problem is not limited to a few owners. i have been telling every durango owner i see about this safety issue ( many already have had the ball joints replaced ) and encourage them to complain to the nhtsa about this problem. *ak
07/25/200365000110/24/1999
 Ball joints have worn on my 1999 dodge durango. an $850 repair was necessary. at only 75k this kind of major repair should not be necessary. a gentleman at the tire dealer where i had my tires replaced indicated he sees problems with these durangos all of the time. all of the problems he sees are related to worn ball joints. *ak
06/21/2003577822
 Upper and lower ball joint failure. issue was identified at oil change with dealer at 52000. they said the upper and lower ball joints and upper control arms would need to be replaced, costing $1700! i asked why this was happening, and my service advisor indicated that this was a common occurence on durangos. i asked why and he told me that it was a defect in the design. he also indicated that this would need tyo be done but it was not urgent because it wan't a safety issue.problem again identified by dealer at 56000 oil change. i had the upper and lower ball joints replaced by a private shop. i told them i wanted this front suspension work and they said they would look at it because they've never seen a front suspension fail at only 57k! they looked at it and determined the upper and lower ball joints needed to be replaced but hte control arms were ok and could be reused. this defect also cost me 2 tires as the suspensions failure caused my two front tires to 'cup'. date of incident is the date of the repair: 6/21/03 . *ak
1
 Consumer took vehicle to dealer for tire alignment. dealer advised consumer could not service due to excessive wear of ball joints.*ak
1
 Consumer states that when turning corners heared a clunking noise, and experienced loss of vehicle control. dealer diagnosed it as front suspension failure, and replaced the upper and lower ball joints, inner sway bar and bushings.*ak
01/07/200345000112/23/1998
 Ball joints needed replacing after 45,000 miles. *ak
06/24/2003750001
 The vehicle drifts from side to side. i took it into the shop and they told me the ball joints on the front suspension had to be replaced. the garage mechanic told me he has seen alot of this. he put the vehicle up on the rack and showed me how easily the suspension could be moved back and forth. the vehicle is only 4 years old ,and has only been driven on road, not off road. i am concerned about the safety of this vehicle and the $900 i was quoted to fix it.*ak
07/25/200366606110/01/2000
 While traveling on the highway and without prior warning both driver's side upper and lower ball joints separated. *ak *nm
12/18/200189538102/14/2000
 I read about this in the newspaper, called dodge, and found out teh ntsb was looking into the problem.i purchased a 1999 dodge durango in february of 2000, and it had 45,109 miles on it. before i took possession they had to replace the ball joints (not sure if it was upper/lower or both). then in december of 2001 i was told they were bad, and it wasn't under warranty. they (forest lake dodge) replaced upper & lower ball joints on both sides, both tie rod ends, and aligned it. the total cost to me was $1,772.63. *ak i now have a problem with the stabilizer bar which has come apart on the drivers side; this fitting is like a ball joint. also, i think the front end is gettig bad again.
07/25/200385000105/01/1999
 The dealer replaced the upper and lower ball joints. consumer stated,to fix the problem it cost $6,000. *ak when the ball joints cracked the brake system went out only at the time of loss. no warning except for noise at front end which was reported to the dealer. the tires wore unevenly due to the ball joint problem. *ph *jb
07/23/2003110/15/1998
 We own a 1999 dodge durango with 81,000. we bought the vehicle brand new in october 1998. about 2-3 months ago, our mechanic said, that the ball joints were going bad (prematurely), but that we may be able to wait a few months before fixing them. just recently we found out that there is an investigation on 1998-2000 durango upper ball joint failure. the reports say there were 4 accidents and 81 complaints, we are writing to add to the complaint number. please notify us if there is a recall. thanks.*ak
09/16/200234899105/16/1999
 In september 2002 my 1999 dodge durango failed inspection, requiring replacement of right and left and lower ball joints, and right and left upper control arms, at a significant out-of-pocket expense to me. ($1013.60 parts and labor) this vehicle has never been off-road and is regularly well maintained. i am aware of the other complaints filed with the agency as reported in the philadelphia inquirer newspaper. i did not find any recall notices on this site related to this problem. my personal opinion is that if this is a widespread problem, there should a recall issued to allow for cost- free repairs to vehicle owners. thank you.*ak
06/27/200351000105/30/2003
 I recently purchased a used 1999 dodge durango slt 4wd with 49000. when the abs light came on in the vehicle i had it checked and determined it was a speed sensor in the transmission. the dealer replaced this. the dealer also advised the front brakes needed immediate replacement. i took the vehicle to a local meineke shop to have the brakes replaced and the manager advised me the brakes had 70% of the pad left but the driver's side front lower ball joint was bad and needed immediate replacement. he recommended the vehicle not be driven for safety concerns. i had meineke replace the ball joint. i wrote the gm of the dealership and advised him of what had occured to try and determine why i was told my brakes were bad and the ball joint problem was not mentioned. i saw a greater danger in the front wheel falling off than the brakes not stopping the vehicle as effectively. i have yet to receive a reply regarding this issue.*ak
07/24/2003111/01/2002
 The consumer took the vehicle to the dealer to rotate the tires. upon removal of the tires the technician indicated that both lower and upper ball joints needed to be replaced. *ak *scc *nlm
04/15/200375000309/08/1998
 1999 durango 4x4upper ball joint replacement at ~25k, 50k, and 7500 miles.lower ball joint replacement at ~5000 miles.*ak
07/23/20031
 Concerns over the ball joint excessive wear and failure. i would like the manufacturer to provide a safety inspection to validate the safety of the vehicle due to all of the recent failures. i hope that this does not turn out to be a firestone tire ford explorer fiasco!*ak
1
 Consumer called complaining about having problems with lower and upper joint bolts. they have been replaced. manufacturer was not contacted at the time of this call, but consumer was aware of the preliminary evaluation that nhtsa was doing.*ak
05/01/200331500109/21/1998
 I would like to file a complaint about a defect in the dodge durango ball joints. in usa today, dated: july 22, 2003, there was a article indicating that federal regulators are investigating the dodge durango suv for a defect that could cause the front wheels to separate from the vehicle because the ball joints had worn out and the vehicle suspension to collapse. i have an 1999 durango with roughly 30k miles. in may 03, i took my car in for 30k mile maintenance and because it was running rough. i ended up having to have the ball joint and suspension for the front wheel replaced because i was told that the ball joints had disintegrated and the suspension had subsequently been damaged. i have only driven my durango on the highway and i have never taken it off the road. therefore, i thought this type of problem was very odd at only 30000 miles. after reading the article in usa today, it is clear to me the damage to my vehicle was due to this defect. this complaint is to further collobrate the 81 complaints already filed.*ak
10/31/200242000305/13/1999
 1999 dodge durango - regarding suspension and steering. at 42,000 miles had to have left and right lower ball joints replaced, left and right upper control arms replaced. chrysler would not cover total cost. my out of pocket cost was $728.45. *ak also dealer replaced leaking transfer case (a defect) no cost to me.
04/19/200370000110/02/1999
 Ball joints wearing out prematurely. had to replace with aftermarket ball joints.*ak
03/27/200257561101/15/1999
 The upper and lower ball joints on my 1999 dodge durango wore out prematurely. *ak
12/05/200248672107/17/2001
 I had to replace the upper/lower ball joints on my 1999 durango. my vehicle at the time of the repair had 48,672 miles on it. the repair shop told me that this was a problem that may cause wheel separation as well as more suspension trouble, if not repaired.*ak
10/12/20023
 Premature upper and lower balljoint failure on my vehicle. *ak
35000207/05/1999
 The consumer stated the ball joints failed on 2 different occasions. the mechanic was contacted, and the ball joints were replaced. a year and a half later, the mechanic replaced the left and right ball joints. *ak the first repair was under warranty and the second was an out of pocket expense to the consumer. *scc *jb
07/05/20023932705/30/1999
 Both the upper and lower ball joints had to be replaced at 39,327 miles. at first i thought it was just a coincidence, however i now realize that this is a ongoing problems with the vehicle. the work was done while i was traveling on vacation at a goodyear dealer
04/19/200358000109/10/1998
 I have a 1999 dodge durango. we recently had the upper and lower balljoints replaced has long as the tierod ends. i foind this unexpectable with a vehical with only 58,000 miles! i had them replaced under extented warnty free of charge except for a $50 detuctable. but i have since found out that these type of balljoints usally go out every 20,000 or so and some people on the club i belong to have had them replaced 3 or more times in 60,000!! this is crazy! i would like a recalle done and for dodge come out with a way better desing for these balljoints so they don't have to get replaced every 20,000. because i'm soon to be out of my warnty and if these balljoints are the same ones that were in there last time i will have to replace them again soon under my cost. and with the recall and better desing of the balljoints i won't have to worry about this. so dodge needs to desing a balljoint that can last 100,000 miles or more.
04/04/20025414905/27/1999
 After about 54,000 miles i was informed by three different places that my ball joints were extremely bad. from what i understand is that these ball joints should not be wearing out this soon. so, ended up paying $1300 and some change to get this fixed. this occured about three months ago. i was watching the news and saw that their is going to be an investigation into this problem and i wanted to tell you that it has happened to me.
06/20/20032
 I was told recently from dodge dealer that i needed right and left upper control arms and had worn out ball joints that would costs roughly 1500.00 to fix.i heard on news today that there was an investigation or recall.im sure there or others with this same problem shelling out hard earned cash to have this fixed,because the mechanic i talked with said that this was a problem that they were having with that model;acted as if it was normal.i have never been off-road with this vehicle and have never had this problem with a car so new.i have been saving money to get this fixed, but noone from dodge told me that i was in danger if i continued to drive it like that,they did say it would wear my tires out and i would notice it more the longer i drive it like that.im glad someone is looking out for the consumers!!*ak
11/11/20023144205/29/1999
 Replaced upper control arm bushings and lower right ball joint. the bushings were cracked and the ball joint was bad.
07/07/20033600010/30/1999
 Premature wearing of front balljoints at approximately 36,000 miles on my 1999 dodge durango. i had them replaced at 38,994 miles on 7-7-03 at fred beans dodge-subaru-suzuki in doylestown, pa at a cost of $706.19. i was also charged for a mandatory wheel alignment at a cost of $79.95. my wife (primary driver of the vehicle) says the steering still does not feel normal.
07/22/200352000202/07/1999
 Lower ball joints on 1999 dodge durango suv replaced by dealer under warranty at about 26000 miles. ball joints need to be replaced again at 54,000 miles. i believe the new and replacement equipment is defective as the vehicle is used under normal everyday usage.*ak
07/22/2003600001
 The consumer took the vehicle for an alignment, and the technician stated the lower and upper ball joints needed to be replaced. this would cost about 1,300.*ak while traveling 65 mph, the front left tire completely came apart. consumer had to purchase 2 sets of tires due to the front suspension wearing the tires. consumer would like to be reimbursed for the total of 4 tires purchased. *ph *jb
05/01/20031
 1999 dodge durango - premature wearing of front tie rods and ball joints.*ak
07/14/20031
 Consumer stated that while driving and without warning the ball joints are wearing. dealer notified. *ak
07/22/2003102/24/2003
 Consumer took the vehicle into the dealer for a front end problem. the dealer stated the lower ball and the upper ball joints needed to be replaced. *ak the abs light illuminated and also the engine seemed to bog down, the dealer found excessive oil in the intake manifold. *jb *nlm
07/01/200365000106/06/2002
 1999 dodge durango. just replaced ball joints and inner tie rod ends due to excessive wear in only 65000 miles. a potentially dangerous situation for not only myself but my newborn and 3 year old in the car with me. apparently there is a tsb out on this but chrysler needs to concider a recall.*ak
12/27/200262810008/01/1999
 On december 27, 2002 i brought my dodge durango to just cruisin, inc to have my annual state inspection performed. i was notified that i failed inspection due to out of specification conditions on my front suspension. the vehicle had 62,810 miles at the time of this inspection. they notified me that they believed this to be a premature wearing of the parts. on 1/17/03, the ordered parts had been received, and i had them replaced. just cruisin removed and replaced both lower ball joints, the left upper ball joint, and both inner tie rod ends. i did not notify chrysler of this problem yet. today, i read an article regarding 4 accidents and 81 complaints of premature wear on the front suspension of dodge durangos and decided to file this complaint. i also intend to contact chrysler regarding recoupment of my expenses. because the parts were replaced w/ factory parts, i probably will still need to replace w/ the redesigned parts when they come out.
07/09/200365000405/15/1999
 Clunking noise in front end. took to dealer in los banos, ca. have extended warranty. dealer will change under warranty.*ak
05/20/200015000005/05/1999
 Upper left & lower right ball joint failed to pass pa inspect at 15,000 miles (1st year of ownership, purchased vehicle new). the upper left ball joint was very close to failure at time of inspection. at 32,000 the lower left & upper right ball joints where replaced due to failing inspection. currently a 62,000 on vehicle and seeing excessive wear on first replacement interval.
05/24/20032020903/13/1999
 My 99 dodge durango had both lower ball joints and an inner tie rod(driver side) replaced with the truck having only because 20,000 miles on it this problem made this vehicle very dangerous to drive because you were not able to steer it properly it was always pulling. *nlm
06/02/20034240606/22/1999
 Premature wear- upper and lower ball joints. both had to be replaced. *nlm
05/16/200361000110/01/1999
 The upper and lower arm ball joints were replaced at the owner's expense before the vehicle reached 100000 miles. *nlm *scc *jb
04/30/200309/01/2002
 Upon getting vehicle inspected it failed due to worn ball joints. both of the lower ball joints and upper drivers side ball joint must be replaced. after speaking with several mechanics and looking thru your complaints it is obvious that this is a common occurance with this vehicle. please help.
04/02/20036100007/01/1999
 1999 durango obviously has ball joint problems what is dodge going to do about it? the dealer is charging a fortune to fix a faulty part. dose someone have to die before dodge owns up to its mistake. lower ball joints on the durango suv vehicles are prone to rapid wear out and looseness. the problem is frequently encountered even if the vehicle is never driven off-road. the o.e. lower ball joints are of a compression loaded, metal-to-metal bearing design. the design has a tendency to allow bearing looseness and load change on the bearing as the suspension moves through its full range of travel. this may easily lead to rapid wear out. *nlm
02/15/20036100005/15/1999
 My 1999 dodge durango, purchased new, has worn out major components in the front suspension, particularly the ball joints and control arms, after just 4 years and 60,000 miles. after talking to the local dealership and several other durango owners, this is a common issue with this vehicle.
02/01/20036000009/07/1998
 I failed inspection due to ball joints. upon taking 99 durango to the dealer, was told both upper and lower ball joints on both passanger and driver side need to be replaced. i have 60,000 miles and i don't think that all this should be wrong.
11/01/200249700107/01/2002
 Steering problems. also, three ball joints were stripped. consumer called dealer, and they stated that there was no recall relating to ball joints. ts. *ak
08/01/2002
 Took vehicle in for an alignment and both upper and lower ball joints on right side were worn. cause unknown. please provide any further information.*ak
10/22/2001109/01/2098
 Recommendations replace both lower ball joints they said it had worn loose but in order for that to happen it would have had to be loose. and another thing is there a cotter pin to hold the nut on there so ether there was no pin or the pin was not folded or bend correct and i don't think i should have to paid because steering linking on leet side broke cause both lower ball joint to wear .and they also said that i need 4wheel alignment i don't mind paying for that.but i do know that the front tire worn on even because of steering linkage .end closing hope you can help me out.god bless you and have a nice day.*ak
111/01/1998
 While vehicle was getting an alignment, the upper ball joints were worn and needed to be replaced. mechanic stated mileage seemd to be too low to have worn out upper ball joint.*ak lower balljoints were replaced as well and the right inner tie rod was replaced too. *tt
03/15/2002
 While at dealer for alignment mechanic noticed both front upper and lower ball joints were worn out and needed to be replaced. newly designed parts are available.*ak
09/13/2001109/15/2001
 The consumer went to have an alignment performes but the dealer would not align the vehicle because of badly worn from lower ball joints. nlm
08/01/2000208/01/1999
 Controlarm, upper and lower ball joint were replaced. within a year ,they needed to be replaced again. consumer covered cost for first replacement. dealer has advised that second replacement will also be charged to consumer. *ak consumer replaced upper and lower ball joints and control arms at her cost. *slc
02/27/2001
 Right lower ball joint needed to be replaced under 30,000 mile of wear. dealer notified, and unable to help in this matter at this time. feel free to provide any further details on this matter. *ak
05/23/2000
 Vehicle wandered if it hit a bump. vehicle slid enough to lose control. dealer stated that ball joints were bad, but under chryslers guidelines they were not.*ak
07/31/2000107/01/1999
 Went to get inspected and failed because both lower ball joints were worn. *ak
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
12/01/1999114211/01/1999
 Tl*the contact owns a 1999 dodge durango. while driving 25 mph, the contact heard a clunking and creaking noise coming from the front end. he took the vehicle to the dealer and they stated that there was nothing wrong. in 2002, the contact took the vehicle to a specialty alignment shop and they refused to align the vehicle because the upper and lower front control arms were worn out. the contact returned to the dealer and they replaced the upper control arm on the passenger side. however, he continues to hear the clunking and creaking sound. the current mileage was 51,800 and failure mileage was 114. the upper ball joint was bad and the 4-wheel drive stayed engaged. the engine pinged a lot. updated 11/06/07.
05/07/20073
 1999 dodge durango with steering problems customer states that the car on many occasions has had problems with the steering box**cc the consumer stated on the date he purchased the vehicle he informed the dealer of the loose steering defect and was quoted a price of $2,167 to accomplish the repairs and was told that the vehicle would have all new components. the consumer stated the steering boxes were replaced a total of 3 times but to no avail. the consumer further stated the vehicle pulls to the left and drifts both ways but was informed by the dealer the alignment was fine. the consumer stated the foreman suspected the problem to be a flat spot on the front tire. the consumer stated the dealer test drove the vehicle and discovered the left and right upper arms needed to be replaced at the sum of $1,000. the consumer stated he does not believe the vehicle is safe. *tr
06/09/200590000012/15/1999
 Suspension fron control arm upper ball joint and control arm - failure
12/14/200480000210/25/1998
 Vehicle vibrated while driving 20 mph or more and a knocking noise was heard when turning. vehicle was taken to a repair shop, and mechanic determined that the upper ball joint and the upper control arm on driver's side needed to be replaced. *ak
08/06/200348859104/21/2003
 I own a 1999 dodge durango which had to have the upper and lower ball joints as well as the control arms replaced at a cost of $1200. as an owner of a durango, i do not feel the recall should be limited to model years 2000 to 2003. it is evident that the faulty parts used by dodge were used in model years prior to 2000. *jb
10/20/200481500212/10/2003
 I heard popping and grinding noises coming from the front underside of the car. they began when i turned the wheel, then worsened rapidly to a constant noise. i took the car to the mechanic and was told my lower ball joints, front wheel bearings and upper control arms had deteriorated. he said it was lucky my tires stayed on and that the parts should not have to have been replaced so early in the vehicle's life. the durango is a 1999 model and had 81,500 miles on it at the time of repair (march 26, 2004). the repairs cost 1657.78. this afternoon i had to take the vehicle to the mechanic again for sqeaking. he oiled the same parts and said they looked bad again and would most likely need to be replaced soon. i have only gone 10,000 miles since the last repairs were done. i contacted dodge, however, they said there was nothing they could do.
09/04/200448691607/11/1999
 1999 dodge durango. multiple problems with vehicle. 6,000 miles freeze plug; 48,691 tie rod end outer, serpentine belt; 63,851 transmission speed sensor; 66,002 miles ball joints front upper; 68,175 miles ball joints lower.*ak consumer paid out-of-pocket for each incident. i had extended insurance that was paid for when truck was bought, but was not given any information about it. never recieved any info from fedelity insurance about extended insurance. during investigation, by myself, to report incidents to daimler chrysler discovered on bill of sale that extended insurance had been paid for. contacted daimler chrysler and fidelity insurance. daimler chrysler reimbursed for parts of tie rods & upper ball joints; they refused to pay for anything else and claimed it was due to consumer's failure to maintain vehicle. fidelity insurance would only refund up to a year from initial report of 08/04/04. refused to reimburse for anything before. submitted all documentation to fidelity, but have yet to recieve any reimbursement. final incident on 09/04/04 has not yet been addressed by daimler chrysler nor fidelity insurance. truck has had multiple incidents of needing service -- all of which should not have to be replaced under 68,000 miles. dodge refuses to take responsabilty of defective parts and vehicle. i have read multiple incident on-line of other durango owners and mine is minor compaired to some. everyone has had to replace ball joint, but multiple people have had to replace transmittions a number of time. i am stuck with a defective vehicle that if not gotten rid of will cost me thousands of dollars. my truck is paid off as of 10/2004, extended insurance is up at 72,000 miles. i am unable to afford buying another car that is appropriate to my family situation.
07/28/2004104/03/1999
 I just had all 4 ball joints in my 1999 dodge durango replaced. i only know 2 other people that own this vehichle and they have both had to replace the same parts long before you should need to.*ak
07/16/2002290001
 While driving at any speed consumer heard a squeaking sound coming from the front end. consumer noticed that the front wheels were tilted inward . vehicle was taken to dealer for a front end alignment. dealer replaced the right upper control arm, but squeaking still persisted. *ak
03/05/20041
 While making a right turn a loud noise was heard coming from the passenger side wheel. consumer was able to drive the vehicle home, and will take the vehicle to repair shop for inspection in the near future. *ak
01/16/2004720001
 When turning in either direction while driving a noise was heard coming from the front end. vehicle was taken to a repair shop, where the mechanic replaced the upper and lower control arms. *ak
12/26/200348000110/20/1998
 Right upper control arm was out of spec and needed to be replaced. left is also going out. cost over $400 for each side! i understand this to be a common problem on this vehicle, which is well documented. dodge needs to suck it up and pay for these repairs due to manufacturer defect!*ak
11/28/20031
 Upper control arm bushings and ball joints started making noise after 12,000 miles and had to be replaced by 50,000 miles. the cost of replacing these components was over $750.00. *la
11/28/200364500104/21/1999
 We have been detetecting frontend noises for some time now in our 1999 dodge durango(vin# 1b4hs28z7xf625124). on friday morning, nov 28,2003, they suddenly became much worse. the sudden increase came while we were visiting family for thanksgiving some 350 miles from home. i promptly telephoned my service person at home and asked him about the problem. he and i have had multiple conversations regarding niose in the front end and he has continually reassured me that no problem of any serious nature is detectable. on this occasion, he told me that he could refer me to another dealer in nj or i could bring it in to him when i got home with the truck. i described the noise in detail, a metal on metal grating noise with squeaking that worsened over bumps in the road or on right turns. at no time did the service person inform me of a potentially dangerous condition and discourage me from driving the truck at either high speed or low speed. later in the day the noise worsened even to a greater degree. at this point it even seemed that there was some drag on the truck's forward progress. we phoned a local dodge dealership and began to make the 5 mile journey. approximately 1 mile from our starting point, the front end of the vehicle collapsed. i had to get a tow to the dealer. the front wheels were completely splayed out and i no longer had control of the vehicle.*ak
11/06/2003107/03/2001
 Brought my vehicle in for repair at the dodge dealership service dept. and they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. i took my 99 durango in do to the check engine light was on. i was told that they are getting a lot durango's in with the same loose ball joint problem. i was advised by the service dealer that this was a safety issue. my vehicle only has 67k miles. thanks. *ak
11/05/200345000110/23/1999
 At 66,510 miles both upper control arms and both inner tire rods had to be replaced. the front brakes were replaced approximately 4 months ago and they too had to be replaced.*ak
09/15/20034
 Had to replace control arms/ball joints on 1999 dodge durango on a vehicle with less than 85000 miles. cost ~$2,000.*ak
10/27/200345000610/16/1999
 Had to replace both upper and lower ball joints on my 1999 dodge durango along with worn out tie rods on both sides. the truck ate through my tires in less then 26,000 miles and when i went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. this was my family vehicle with two kids and my wife who typically drives it. know after 909 dollars for the repair i saw a report on cbs concerning this issue. i want to know how to get involved with this suit. this is not acceptable from my professional opinion.*ak
06/15/200377100106/10/2000
 At 70mph, on i-75 in michigan '99 durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. was barely able to get vehicle under control and off to side of road. mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. have spent over $4000 dollars in repairs to durango in 3 years including (front driveshaft, transfer case, water pump, pcm, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. only 78,000 on the vehcile when transfer case blew up. can i file a claim for lemon law regarding ball joints. uppers need replaced again.*ak
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
77000111/01/1998
 Consumer stated there was a clunking noise when a turn was made. took vehicle to a mechanic, and the mechanic stated the right and left upper control arms needed to be replaced. *ak *ph *jb
06/21/2003577822
 Upper and lower ball joint failure. issue was identified at oil change with dealer at 52000. they said the upper and lower ball joints and upper control arms would need to be replaced, costing $1700! i asked why this was happening, and my service advisor indicated that this was a common occurence on durangos. i asked why and he told me that it was a defect in the design. he also indicated that this would need tyo be done but it was not urgent because it wan't a safety issue.problem again identified by dealer at 56000 oil change. i had the upper and lower ball joints replaced by a private shop. i told them i wanted this front suspension work and they said they would look at it because they've never seen a front suspension fail at only 57k! they looked at it and determined the upper and lower ball joints needed to be replaced but hte control arms were ok and could be reused. this defect also cost me 2 tires as the suspensions failure caused my two front tires to 'cup'. date of incident is the date of the repair: 6/21/03 . *ak
09/16/200234899105/16/1999
 In september 2002 my 1999 dodge durango failed inspection, requiring replacement of right and left and lower ball joints, and right and left upper control arms, at a significant out-of-pocket expense to me. ($1013.60 parts and labor) this vehicle has never been off-road and is regularly well maintained. i am aware of the other complaints filed with the agency as reported in the philadelphia inquirer newspaper. i did not find any recall notices on this site related to this problem. my personal opinion is that if this is a widespread problem, there should a recall issued to allow for cost- free repairs to vehicle owners. thank you.*ak
03/14/2003110/15/2001
 Told by dealership that upper control arms are going out on my 1999 dodge durango. vehicle has approximately 97,000 miles. also indicated that rack & pinion was leaking.*ak
01/01/200350000108/01/2001
 1999 durango, am being told by mechanic that ball joints are bad and need replacing at 60,000 miles. this vehicle gets only highway miles, no rough stuff at all. mechanic says front end shimmy (experienced for past 10,000 miles) is result of ball joint and tie rods failing. there is no way a correctly designed suspension system will fail in 50-60,000 highway miles. chrysler needs to fix their error.*ak
07/09/200365000405/15/1999
 Clunking noise in front end. took to dealer in los banos, ca. have extended warranty. dealer will change under warranty.*ak
10/01/2002404/01/1999
 The consumer states that he has had to replace the upper and lower control arm bushing assembly 4 times in 1 year. the vehicle was checked by the dealer who diagnosed that the bushing is deteriorating on both the left and right side. *nlm *scc
12/05/2001104/01/2099
 Replacement upper & lower ball joints & control arms failed at 45,551 miles. dealer auto tech replaced parts - the right side ball joint fitting was initially drilled & tapped by dodge auto tech on 4/10/01. the cost for installation and parts for second replacement were not warrantied by dodge or mopar - 12,000 mi. warranty offered by mopar - we were 1,834 miles over the warranty. we paid half the cost on this safety hazard repair.*ak
04/10/2001104/01/2099
 Factory installed upper & lower ball joints, upper control arms failed at 31,797 miles. dealer technician drilled & tapped fittings on the right joint when replacing under 3yr. 36,000 mile warranty.*ak
01/04/2002208/01/1999
 -upper control arm ball joints have been diagnosed as bad. this vehicle has only 52,000 miles and is driven primarily on the highway and is not subjected to abuse. the dealership has admitted that this is a common problem with these vehicles. the dealership & manufacturer refuse to replace components under warranty because the vehicle is beyond the covered warranty mileage of 32,000 miles. having done searches on the internet i have found that this is a very common problem that has very serious safety implications.*ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
12/27/200839000106/01/1999
 Tl*the contact owns a 1999 dodge durango. while changing the brakes on the vehicle, the contact noticed that the upper ball joints were loose. the dealer stated that the vin was not included in nhtsa campaign id number 04v596000 (suspension:front:control arm:upper ball joint). the vehicle has not yet been repaired. the failure and current mileages were 39,000. updated 01/14/09. *lj updated 01/21/09. *jb
02/09/20081250001
 The ball joints failed on my 1999 dodge durango with the same clunking noise that the ball joints failed on the 2000 - 2003 dodge durango's. your nhtsa campaign number: 04v596000 clearly states this problem. since you didn't include the 1999 dodge durango's in the recall i replaced the ball joints myself. using the appropriate steps i replaced the bad squeaky, clunking ball joints with new moog ball joints. after about 3 months the front end of my durango sounded as if it were going to fall off. i took my car to mieneke in spring , texas to get it evaluated. the manager at this outlet informed me that the ball joints had wallowed out the holes on the upper control arm where the bolts go through ball joint and the upper control arm. he then charged me $1400.00 to replace the upper control arms on the right and left side and install new ball joints. my dodge durango began making noise again about 2 months later. the exact same problem. i called him back and let him know the problem was happening again. he said he would do some research and get back in touch with me. a day or two later he called me and informed me there was a service bulletin out that said you should not replace just the ball joint but you should replace the whole upper control arm that has a new ball joint riveted on to it. he said the metal on the control arm is to weak an malleable. how in the world can dodge get away with using such cheap metal and parts and why don't all of the parts houses and repair shops know about this problem? only dodge makes a replacement upper control arm with an attached ball joint for the 2 wheel drive durango. it cost approximately $400 for each side. *tr
03/25/200896700106/21/1999
 For my 1999 dodge durango the ball joints need to be replaced costing $800. i see that dodge recalled the 2000 - 2003 durango's for this issue, or at least the upper ball joints. i don't understand why 1998 and 1999 were not recalled as well. especially since this is a safety issue that could cause loss of vehicle control at high speeds. *tr
03/01/2008102000106/14/1999
 My 1999 dodge durango has been making strange creaking noises for some time. every time i have taken it in for service, i've been told everything is okay. just recently those creaking noises became worse. this time when i took the car in for service i found out it was a problem with the ball joint. it was recommended that i have it fixed as soon as possible. it cost $635 to fix. *tr
09/08/20069532810002/19/2006
 We bought our durango used in feb 06. feb 20th took it to dealership because front brakes were locking up ( replaced pads and had rotors resurfaced - $381.00). on sep. 9,06 took it in because the front end was vibrating terribly and was told that the upper and lower ball joints needed to be replaced. at that time, the vehicle had 95,328 mi. we had over $891.83 in repairs and alignment and had to turn around and have the tires replaced because of excessive wear due to the defective ball joints ( another $800+). *tr
12/01/1999114211/01/1999
 Tl*the contact owns a 1999 dodge durango. while driving 25 mph, the contact heard a clunking and creaking noise coming from the front end. he took the vehicle to the dealer and they stated that there was nothing wrong. in 2002, the contact took the vehicle to a specialty alignment shop and they refused to align the vehicle because the upper and lower front control arms were worn out. the contact returned to the dealer and they replaced the upper control arm on the passenger side. however, he continues to hear the clunking and creaking sound. the current mileage was 51,800 and failure mileage was 114. the upper ball joint was bad and the 4-wheel drive stayed engaged. the engine pinged a lot. updated 11/06/07.
08/21/200773000206/10/2001
 Upper and lower ball joints repaired twice, two sets of front tires because of uneven wear due to ball joints, in two years time. truck isn't driven any longer, first time ball joints went out lost control of the truck and hit a ditch, these trucks are dangerous and need to be taken off road period. currently looking for an attorney. *jb
08/06/200794500210/14/2003
 I am here to complain about the ball joints on our 1999 dodge durango! i just found out on monday that we have to replace them again. this will be the second time. first time was in 2004 w/ 65k miles on the vehicle. now 3 years and 30k miles later i have to do it again!! first time cost me around 400 dollars and this time it will be around 325 b/c my friend works at the local shop! this can be very dangerous if the person driving it don't know anything about cars. i have see numerous pictures on the internet of wrecks caused by the failure of the upper and lower ball joints!! we have a 1 yr old and it scares us to know this happens all the time to the 98 and 99 durango's. the way you can tell these are going bad is when you hit a bump you notice a vibration in the front suspension area continue after you hit the bump. they recalled the ones from 2000-up but not these. there should be a class action lawsuit!!!!! its ridiculous that foreign vehicles are made better than american!! there is no reason for this. vehicles are expensive enough let alone changing the ball joints every 30k miles!!!!!! our next vehicles will be foreign!!! i hope my comment goes somewhere other than in and out of ears/eyes. i emailed dodge on monday and have yet to hear back!! probably won't!! thanks for your time and website!!!!!!!!! *jb
07/24/200767000106/06/1999
 1999 dodge durango ball joint problem at 67,000 miles, my durango needs balls joints. it looks like they had a recall on 2000 and up but it looks like the problem existed in 1999 also. i would like to see this model year recalled also. *tr
04/10/20044
 Abs light & brake warning lights come on intermittently while driving, when lights were on brakes were touchy. and forget trying to slow or stop when it's raining. front driver side control arms, ball joints, and bushings replaced. upper and lower a-arm bushings have been replaced several times due to noise in front end. dodge dealer could not diagnose this noise or any problem when we took it to them. after two days of it sitting at the dealer we mysteriously had a badly leaking water pump. when we decided not to have the dealer complete the repair they made us pay them a diagnostic fee of $78.00! two sets of brand new brakes squeaked annoyingly after repeated attempts at lubrication and cleaning, rotors now need replacing. rear passenger, & front driver power window motors replaced, twice for the rear one. bad brakes & bad suspension did not mix well when you're a mother of four very active kids. sometimes i was scared to drive . the cost has become ridiculous and at times unreasonable. *ak
06/16/200780000110/01/2004
 Worn out upper balljoints at 80,000 miles on my 1999 dodge durango.*ak
04/27/2007308/10/2005
 I had been experiencing vibration throughout vehicle while driving so i took to our mechanic. had to replace all four ball joints and u-joint and get an alignment. i now have a lot of play in the steering , and am constantly correcting it just to go straight. had looked at again and they could not find any problems. i found out that the ball joints had been recalled for years 2000-2003 ,but why not 1999?? *ak
03/05/200796000103/11/2003
 Tl*- the contact owns a 1999 dodge durango with a current and failure odometer reading of 96000 miles. the contact's vehicle experienced the same problems as mentioned in recall 04v596000 concerning suspension:front:control arm:upper ball joint. the contact called the local dealer, but they said that this vehicle was not covered because it was made at a different plant. *ak
01/01/200120000306/01/1999
 My wife and i purchased a new 1999 dodge durango in june of 1999. within the first 20,000 miles, we both noticed a clicking noise from the front end of the vehicle, along with vehicle shimmy. the vehicle was properly diagnosed with faulty ball joints. we the upper ball joints replaced. within another 20,000 miles, the same problem again. again we had them replaced. now we are on our third set of ball joints in our dodge durango. the vehicle now has only 67,000 miles on it. (02-28-2007) i know that there is a recall notice for model years 2000-2004 with the same problem. may this problem also exist in the 1999 model? *jb
02/12/200774000103/25/2002
 1999 dodge durango upper ball joint failure. *jb
12/10/200660000610/11/1999
 Over the last three years of operating the vehicle (2005-2007): 1. fire in the front wheel assembly after 1.5 hours of 4-wheel drive - 1100$ replace 2. speed sensor failure ($500 work) 3. engine failure on the highway @80 mph - $7000 replace and other costs, lucky survived 4. joint balls replace (about 400$) 5. ac failure ($960 repair) 6. now parked - transmission/engine joint oil leak, estimated $1200 repair. *jb
06/14/200138000203/01/2000
 Ball joints went bad after 38,000 miles. brought front end problems to the dealers attention prior to it going out of warranty. chrysler told me too bad, the truck was out of warranty. i was eventually able to have them replace all four and share the cost, my share $500 plus. they denied there was any issue on the durango models. after 30,000 more miles they are bad again. chrysler recalled 2000 and up models, mine is a 99. i purchased it new. they should have recalled all production years. *nm
01/01/19011
 1999 dodge durango with ball joint problems**cc the consumer was informed that the upper and lower ball joints were worn. *jb
01/18/20071070001
 Tl* - the contact owns a 1999 dodge durango. the mechanic stated that they were unable to authorize an alignment on the vehicle until the upper and lower ball joints had been replaced. the contact had no warning that there was a recall on the upper and lower ball joints. according to the repair shop this failure occurs frequently with dodge durango's. the contact is aware of the safety risk involved while driving the vehicle. *jb the dealer also replaced the inner tie rod ends. the consumer provided the invoice for service performed on vehicle. updated 05/21/07*tr
10/02/200692245212/01/1998
 Tl* - the contact has a 1999 dodge durango and complained about two ball joint failures. at 50013 miles contact had to take the vehicle to his local dealership who replaced the lower right ball joint. at 92000 contact took vehicle to zrubek's for a front end alignment and the repair shop stated to the contact that they had to replace the two upper ball joints, and two inner tie rods. *ak updated 1/29/2007 - *nm
12/06/2006109/01/2004
 This vehicle was in the shop due to warning light trouble when shop technician discovered that both the lower ball joints and the upper right ball joint have worn out. they recommended i search for recall information as they have dealt with this problem may times. *jb
12/04/2006148000411/30/2006
 Constant ball joint wear on my 1999 durango. ball joints don't normally wear this fast on other vehicles. won't pass inspection due to bad joints, repeatedly. *jb
09/05/20061
 I noticed a loud clunking sound coming from the front end of my 1999 dodge durango. upon having it inspected, i was advised that the upper and lower ball joints on both sides were no good, due to a lack of lubrication caused by faulty seals. the mechanic advised me that while other years of the durango had been recalled for the same problem, mine did not have a recall. however, i was advised that the damaged ball joints are subject to failure, which could cause the entire front wheel assembly to come off the car. in researching this problem, i found that the problem is just as common in the 1999 model years as other (recalled) years. apparently, there have not yet been enough injuries or deaths yet from 1999 year vehicles. sure hope i'm not one of the stats that finally forces a recall. *jb
01/15/2006856311
 My 1999 dodge durango failed inspection due to failing upper and lower ball joints on both sides of the vehicle. in addition, the failure of the ball joints led to the failure of the outer tie rods on both sides. the inspector advised me to not drive the vehicle until the repairs were made due to their potential to cause a serious accident. *nm
10/12/200660000101/01/2002
 Dt*: the contact stated while driving various speeds on the highway, there was a popping noise coming from both front wheel wells. the contact inspected the vehicle and determined the left front upper ball joint was excessively worn and dry from a lack of lubrication. there was a nhtsa recall, # 04v596000, regarding the upper ball joints. the vehicle was not included in the recall due to the vin. the manufacturer was not alerted.
02/21/2006130000701/01/2002
 Dt*: the contact stated that the engine malfunctioned in the vehicle as early as june first of 2005. the vehicle was taken to the dealers and left with them for one week to under-go diagnostic testing. the dealer determined through the testing that the problem was pertaining to the fuel pump and replaced the part. the vehicle began to experience more problems concerning stalling and all the warning lights illuminating. the vehicle was taken back to the dealers who replaced the water pump. one week later, the vehicle experienced similar problems including water dripping from the bottom of the motor. the vehicle was taken to the dealer who replaced gasket of the water pump. the vehicle stalled while driving on the highway during morning rush hour traveling at 30 mph. it was towed to the dealer who determined that the #3 cylinder had no compression, the coolant was coming out of the freeze plug, transmission fluid was dripping and the motor was shot. there were no further services done to the vehicle due to the extensive costs.
02/14/200665298112/15/1998
 There was a noise coming from the front end of the vehicle at various speeds and tire wear was abnormal. i took the vehicle to an independent repair shop. upon initial inspection, the upper and lower control arm ball joints were loose and needed to be replaced on both sides. the inner tie rods also had to be changed due to the loose ball joints. the total cost of repairs, even with my military discount was $950. the vehicle had only 65298 miles on the odometer when it was taken to the shop. luckily i noticed the problem before the ball joints separated and caused an accident. this problem put my life and my family's life in harms way. 1999 durangos should have been a part of the recall on ball joints. there is a nhtsa recall campaign id # 04v596000 regarding the upper ball joints. the vehicle has the same problems as indicated in the recall. however it is not included in the recall due to the vin. 1b4hs28z8xf577617. *nm
05/30/2006105/29/2003
 I recently put new tires on my 1999 dodge durango, then i went to have the front end aligned only to be told they can't do it because the ball joints are bad. i notice there is a recall on 2000-2003 durangos,yet i have the same problem. this is a family car and my children are not safe. there should be a recall for this problem on all dodge durangos as it is more widespread than the chrysler corp. realizes. please do some thing to fix this immediately. *jb
03/01/2006119371208/05/2005
 Ball joints. i have been having trouble with my ball joint every since i owned this vehicle. and i believe that my vehicle should have been included in the upper ball joint recall but it wasn't. my upper ball joint don't have any grease fitting so therefore when they dry out it causes them to pop and go bad all over again. *nm
05/12/200678210105/06/1999
 Having noticed excessive front tire wear & poor steering performance i took my 1999 dodge durango (78000 miles) in for alignment/tire balance. was told that the problem was that the upper & lower ball joints were shot. was forced to replace the ball joints & tires (less than 25k on the tires) to the tune of $1200.00. *nm
04/13/200697400104/01/2005
 Dt*: the contact stated there was a noise coming from the front end of the vehicle at various speeds. the vehicle was seen by an independent repair shop. upon initial inspection, the upper control arm ball joint were loose and needed to be replaced. there is a nhtsa recall campaign id # 04v596000 regarding the upper ball joints. the vehicle has the same problems as indicated in the recall. however it is not included in the recall due to the vin. updated 05/16/2006. *ak
04/05/200689000109/08/2003
 Front end began vibrating. took to dealer and was told both the upper and lower ball joints are worn out and need replaced. if not replaced, entire suspension is in danger. repair to exceed $700. i called chrysler for help in paying for repairs as i've been a loyal chrysler consumer for 16 years - having purchased 4 chrysler vehicles. ball joint failure on these vehicles is a well documented problem. chrsyler refused to help because i bought the vehicle from a bank and not the dealer - the first chrysler vehicle i've purchased that did not come direct for the dealer. *jb
03/23/200685561204/10/2001
 Suspension:front:control arm:upper ball joint excessive wear as in 2000 model year nhtsa campaign id number : 04v596000. this durango has 85561 miles which is below the 100,000 mile cut off for the recall mentioned above for the 2000 model year. the upper ball joints on both sides show excessive wear and will separate just as the upper ball joints on the 2000 model year. i am having them replaced however, the 1999 model year should have been included in the nhtsa campaign id number : 04v596000. *jb
02/20/200580000107/08/1999
 The ball joints on my 1999 durango are worn to the extent that i am concerned that it will break. i found the problem after momentarily losing control of the vehicle while braking. the brakes started working erratically some time ago under hard braking. i originally thought it was an abs issue. i have parked the suv until it can be repaired. *jb
05/01/200340100406/12/1999
 I've been complaining of abnormal noises coming from my 1999 dodge durango since may of 2003, to 2 different dodge dealer service departments. the steering is loose and the tires wear unevenly no matter how many times i have them rotated. after a very scary road trip where i almost veered off the highway several times, i brought the durango to a private mechanic. they immediately detected the problem of faulty ball joints and a bad rear axle and differential. when the mechanic called dodge to order parts, he was told that this is a common problem with durango's and the parts were in stock. repairs consisted of new upper and lower ball joints, new front tires (with alignment) repair and rebuild rear axle and differential. this was all paid for by me personally because my extended warranty expired in june 2005. however, i believe it would have been covered under the warranty if in may 2003 the dodge mechanics would have figured out what the problems were. *nm there was a water leak at the right rear window. updated 04/10/06. *jb
02/13/200657000101/11/2004
 Dt*: the contact stated there was a squeaking noise coming from the front end of the vehicle at any speed. the dealership determined the upper ball joints needed to be replaced.
02/02/2006119000107/01/1999
 Dt*: the contact stated after driving the vehicle for an extended period of time at an average highway speed, it was discovered the right front wheel was loose to the touch and pivoted to the side. the vehicle was seen by an independent repair shop. the repair shop suggested replacing the front upper ball joints. there is a nhtsa recall, # 04v596000, regarding the front suspension. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin.
01/24/2006110000208/01/2004
 Dt*: the contact stated both upper and lower ball joints were replaced in november 2004. prior to having this repair completed, there was vibration in the steering while traveling at 60 mph or more. there is an nhtsa recall, #, 04v596000; suspension: front: control arm: upper ball joint. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 2/28/2006 - the lower ball joint have been replaced twice. it hasn't been over thirty thousand miles since the were last replacement and they need to be replaced again. *nm
01/07/200689900103/05/2003
 Upper ball joints dangerously loose on 99 durango. current recall needs to be extended to the 1999 model year as they have the same problems. these upper ball joints on both sides were close to complete failure which would have caused total loss of control of vehicle had i not been in the habit of checking them because of so many reported failures of ball joints on the durangos. *nm
06/24/2005109129108/20/1999
 Replacement of worn front end suspension ball joints and tie rod end was necessary due to defective design. *nm
01/02/2006750001
 Unusual tire wear and noise from driver's side tire area for last several months. premature severe failure of driver's side upper ball joint and lesser failure of passenger side upper ball joint. both upper ball joints were replaced and realigned. *jb
05/03/2002880001
 Dt: the contact had the upper and lower ball joints replaced at the contact's expense. *ak
11/23/200572100106/30/2003
 Ball joint failure in 1999 dodge durango. loss of control while driving. *nm
07/01/2005112/06/1999
 Dt: the contact stated the vehicle was driving really hard. the contact's husband took the vehicle to a local mechanic, who found the upper and lower ball joints needed to be replaced. the vehicle was repaired at contact's expense. *ak
11/29/200546382208/28/2000
 On 10/24/02, i had to replace the upper and lower ball joints on the driver and passenger side of my 1999 dodge durango because i failed the state inspection and was told by the dealer that my truck was unsafe to drive. there was 46382 miles on the odometer in the vehicle at that time. my truck failed the state inspection on 11/29/05 because the upper and lower ball joints on the driver and passenger side of the durango need to be replaced again! i now have 71508 miles on my odometer. that means i have driven only 25126 miles since the ball joints were replaced and now have to replace them again. apparently this is a very common problem with durango's and is a major safety issue. i see that dodge is recalling all vehicles from 2000 onwards. why are they not being forced to recall the vehicles prior to 2000. there can be many serious consequences if the suspension fails whilst driving the vehicle. are you all waiting for people to die before you act? *jb
11/28/2005133000105/11/2005
 Told ball joints very bad in my 1999 durango . chrysler states my durango is not on their list so i'm out of luck even though they know their ball joints are defective. repair costs are mine they aren't responsible. if there is another recall they may reconsider. if they have defective parts should they not be held responsible or do i have to be injured or killed first. *nm
10/21/20051080001
 Dt: the contact stated while driving his girl friend's vehicle there was a loud noise coming from the front driver's side. upon inspection the mechanic determined that the upper and lower ball joints need to be replaced. the mechanic said the ball joints may have already been replaced one time. the mechanic said the replacement was due to defective ball joints. the service dealer said there was no recall. *ak
10/26/200475536105/03/2001
 Vehicle front end made a clunking noise and felt loose when driving on rough roads which was determined to be caused by cracked and loose ball joints. dodge dealer repaired same but refused to cover under warranty or recall. dealer also replaced l & r inner tie rod ends and steering gear, which they said were damaged by wheel play due to the bad ball joints. old parts were kept by dealer, availability at this time is unknown.
10/20/2005110/01/2004
 Dt: the contact took vehicle to dealer for inspection on 10-20-05, and the inspection showed that all four ball joints were bad. he talked to the dealer, and they told him to call daimler/chrysler. however, daimler/chrysler told him that recall 04v596000 only included 2000-2003 models, and urged him to call nhtsa. he felt that it was abnormal for ball joints to malfunction that quickly. also, felt this vehicle should have been included in the recall.*ak
10/18/20051
 Failure of upper and lower ball joints on both sides of my 1999 dodge durango, 2wd. *nm
10/17/2005106/17/1999
 I have a 99 durango that is making excessive noise coming from the front ball joints. i have had the car checked, and the problem is definitely from the front ball joints. i have been told my vehicle is not covered by this recall. if dodge is truly concerned about driver safety, why do they limit the recall? if its a safety issue because of defective parts, then why don't they agree to review the vehicle? what recourse do i have? *jb
10/04/2005857601
 The vehicle's steering was imprecise at highway speeds and wandered in the lane. an alignment inspection found excessive play in the upper and lower front ball joints on both the driver and passenger side. a local dodge dealer said that the parts were identical to 2000-2003 recalled ball joints, however, there isn't a recall on the 99 durango ball joints. this defies logic, but that's why i'm here to file a complaint. *jb
09/30/2005111/14/2004
 Dt: 1999 dodge durango. the consumer took the vehicle to get new tires and was informed that the upper and lower ball joints were bad on september 30, 2005. the consumer has not had the problem corrected yet. the consumer contacted daimler/chrysler, and they told her that vehicle was not apart of the recall and there was nothing they could do. file complaint#14116812 was placed on file with chrysler. *sc . *ak updated 11/02/05. *jb
09/23/200587000509/01/1999
 1999 dodge durango major front suspension issues - fails state safety check- see numerous discussions on the web is the an engineering analysis underway? bad need repair: both lower ball joints, 1 upper ball joint, both inside tie rods. *jb
09/12/200595000206/05/2005
 Ball joint failure in my 1999 dodge durango. i have to replace ball joints in my 99 durango, why are they not recalled like the 2000 model they have the same exact problem. *jb
05/10/2004750001
 1999 dodge durango - bad ball joints/control arms front end this exact item was recalled on other durangos, however, for some odd reason it has left the 1999 year off the recall. we hardly made it to a mechanic to fix before the front tires fell off. i drive this car regularly with 2-4 kids in it and would hate to see what happens if i were in an accident with these children and then it came back to you. lucky for us this happened coming out of our driveway and not on the highway. the ball joints that were recalled in the 2000+ years are no different than the ones used in 1999 - this should have been recalled. there are hundreds of complaints listed on-line in various states for this problem. when is dodge going to be held accountable for it? as we type this - we are speaking to daimler/chrysler about the problem (not the first time for this) they are actually calling the dealership to see if we are a good enough customer and spend enough money there to deal with us?! we are also being told that if it fails a 2nd time, they might be able to help us?! so, we should continue to take a chance and drive our children around on the highway and such and hope it fails again to get our recall done?! this is crazy - there has to be a better way. *nm
07/28/200557000107/17/2003
 Bad ball joints 57k miles. *jb
07/27/2005538291
 Dt: consumer complained about an upper and lower ball joint problem. . contacted the dealer, who replaced the ball joints. also spoke with diamler chrysler. they said they were not lubed properly. but kept them there. had problems with the vehicle pulling to the right. there was a recall but this vehicle was not inclded in the recall due to vin. had them replaced on july 27, 2005.*ak
06/29/2005101/26/2002
 Dt: consumer had a 1999, dodge, durango. there was a recall for later models, and the same problem was happening with this vehicle. it was inspected on july 25, 2005, and the upper and lower ball joints were defective. the tires were rubbing against the frame. daimler chrysler stated that because the vehicle was not part of the recall they will not pay for repairs. this was noticed approximately a month ago when going around a corner the front end shifted. also, heard a loud clanking noise. when the vehicle was taken home consumer looked and saw the tires rubbed on the frame. *ak
07/17/2005103000307/01/1999
 Dt: the vehicle is 1999 dodge durango. the consumer needed the tires replaced and he had an independent mechanic check the ball joints at the same time. the mechanic told him that the front top and bottom ball joints were going bad, this was in 12-2004. the consumer knew there was a recall on similar vehicles. he contacted the manufacturer and they told him that his vehicle was not included in the recall. the consumer had to get the engine replaced because of a sludge problem. the engine blew up because of the oil pressure had failed on the vehicle, on 7-17-05. about 3-4 months prior the consumer had the oil and oil filter changed; and the bearings replaced. on 7-19-05 the engine was replaced. he had them check the ball joints again on 7-20-05. they told him that they would be afraid for him to drive it off the lot. consumer feels that the manufacture should replace this at their expense. *nm
07/03/200583000106/06/2003
 My 99 dodge durango 4x4 has had vibrations and noise in the front from when i purchased. the dodge dealer earlier told me there were no recalls or hidden warranties on this product, vin# 1b4hs28y1xf650897. my goodyear dealer, inspected my dodge and showed me that my upper and lower ball joints were bad (( moving over 1/2 in)) he said take it to your dealer, because this is not right. dodge dealer also said that both right and left, upper and lower ball joints were bad and also that the hubs and wheel bearings. were bad, and needed to be replaced for my safety. i called diamler chrysler corp. and asked if they would cover this mfg problem. i was given clam #13756706. the customer service person said they would not cover this problem because my vin # not covered by the upper & lower ball joint recall. i could not believe this would not be covered, because when i looked up my 99 durango on your site on complaints, i saw over 500 similar cases for 99 durango, with ball joint and steering problems. dodge said 99 not part of recall. i think the u.s gov. needs to tell dodge to include in recall all the dodge durango with this problem, please look out for the safety of the amer. people and not alow chrysler corp get away with this safety problem. i feel the amer people should not need to get the courts involved when we have an agency that should protect the amer. people from defective products. i hope this ball joint problem etc. does not became another ford - firestone situation. dodge said they need to hear from you before they can do a recall on 1999 dodge durango's, (( with over 500 complaints of similar problems, how many more do you need!!)) i live in the washington, d.c. area and when i drive i-495 beltway i hope you are not their when my front wheels fall off because of bad ball joints. please do your duty and recall all dodge durango 1998 and up for upper & lower ball joints, steering etc. please do your job and protect me and my family.
07/06/200551000208/28/1999
 Took in for routine maintance.found out that upper ball joints were ready to braek at 51,000 miles. this is on my 1999 dodge durango that hasd been well taken care of. caught the problem before failure occured which would have caused steering failure. ball joints and lower control arms needed replaced. yes the old parts are available.
01/01/19011
 The ball joints failed in the consumer's 1999 dodge durango. *nm consumer's vehicle was not included in recall. *tt
06/25/200576500410/18/2003
 My wife and i purchased a used 1999 dodge durango slt 5.9l in october of 2003. the durango had approximately 55,000 miles. for the past few months we have noticed an odd ticking or clicking sound while turning corners. on 6/25/2005 (with approximately 77,000 miles) we replaced the front tires as they were very unevenly worn. while checking the wheels we noticed that both the upper and lower ball joints had failed on each side of the car. they did not snap but there was far too much play in the ball joints. the upper joints have since been replaced, we kept the old parts as proof if needed. we will keep the old lower ball joints when we are able to replace them. no accidents resulted of this failure, although this being our main vehicle and driven almost everyday it was a shock to find such a failure on parts that are gauranteed for far longer than 80,000 miles.
06/01/200575000110/01/2003
 Dt: contact states: premature wear of upper ball joints and front suspension. dealer t said car was not under recall. also, called daimler chrysler and they told him the same thing.*ak
06/22/2005105/17/1999
 Dt: contact had to have all four ball joints replaced on 1999, dodge, durango. this vehicle did not fall under the recall campaign. the mechanic that replaced the ball joints stated the replacement was due to poor design of the vehicle. *ak
06/18/2005112/31/2004
 Dt: contact states while driving there was a ticking noise. service dealer stated the left front ball joint needed to be replaced. *ak
06/16/2005110000311/15/2001
 Dt:consumer noticed that vehicle started riding rough. consumer replaced shocks, but the front end still seemed to ride rough enough to feel all bumps in road. consumer had brake pads changed and the mechanic showed consumer that ball joints were bad. mechanic checked both top and bottom ball joint on driver's side. ball joints showed lots of wear. then, mechanic checked passenger side to find that more slack was in passenger side than driver side. mechanic told consumer that there were stories of wheels coming off of same type of vehicle. consumer says that vehicle is not used for off road use. vehicle is used for highway and city driving. consumer is scared to drive vehicle. consumer is aware of recall on newer models. feels that same problem exists with this vehicle. consumer has not yet replaced ball joints. vehicle is serviced regularly about every 4500 miles at a quick lube. *ak
06/01/2005206/10/1999
 Dt: in 2003 i had ball joints, upper and lower replaced, also tires were replaced. the arms were replaced prior to that. dealer is now recommending the ball joints and tires be replaced again at cost $1200 for ball joints plus the cost of tires. the dealer had no idea why this would happen. i consumer called manufacturer, and they could not help. the only recall was for the years of 2000-2003, consumer's vehicle recall was 1999. *ak
06/15/20052
 I noticed while driving my 1999 dodge durrango, at speeds in excess of 45 mph, that the front end shook excessively. i took my 99 durrango to the local dodge dealer, and asked about a recall that i was told about. the service manager at the dealership told me it was for 2000's not 99's. then he proceded to tell me that the 2000 and the 99 upper control arm and ball joint assembly were exactly the same part. but, he could not explain to me why one was covered under the recall and the other was not. he then quoted me a price and wanted me to leave my vehicle so it could be repaired. when i insisted on an explaination for this, he swiftly gave me a 1-800 number to call, where ofcourse i got the run around and still no answer.
06/09/200590000012/15/1999
 Suspension fron control arm upper ball joint and control arm - failure
05/27/200583000112/15/2002
 1999 dodge durango. ball joints and tie rod needed to be replaced because they were completely broken. i saw the recall notice on the 2003 durango and believe that my 1999 durango experienced the same failure.
04/15/200588750405/28/2003
 I bought my 1999 dodge durango back in may 2003. i had it for almost one year and brought it in for some maintenance. they told me 3 of the 4 ball joints were bad and the fourth one was still within spec, whatever that is. i was also told that one ball joint was about to come apart if i had waited any longer. i had them replaced at a cost of $716. i then continuewd to keep up on the maintenance of them by greasing them regularly and inspecting them once a month. last month i noticed that the fourth on ethat was not replaced is woren and needs to be replaced. i also see that a recall was done but does not cover all the vehicles that have this problem. i believe that dodge needs to step up and fix this problem for all the durangos not just a few.
05/01/20051
 Ea03023 ball joints on the 1999 dodge durango.*mr consumer wants to know why there are no recall on the 1999 dodge durango when they have the same problems as the newer models. *bf
04/26/200584000110/01/1999
 Consumer stated: when driving down the road the steering wheel would shake badly, and there was a clanking noise every once in awhile. dealership replaced all 4 ball joints on the front end suspension. *ak *sb
05/19/200565000310/09/2003
 Dt: consumer states: the upper and lower ball joints on the front end on both sides are completely gone. vehicle shakes and rattles uncontrollably. bought used a year and half ago, also, the u joints were replaced 2 weeks after purchase. have to have both hands on the wheel to control. talked to chrysler , and they recognized there was a problem, and will pay for upper ball joints, consumer will hav eto pay for lower joints and labor.*ak
01/05/20013000008/23/1999
 1999 dodge durango, same problem as the 2000 up. the recall was done on those but dodge has not been forced to recall the 1999's. we purchased our vehicle in august 1999, it never did drive good, wandering, we thought it might be the tires, and continued to drive until unable to go anywhere in safety. took the vehicle to larry miller 12/22/2003 they recommended replacing both inner tie rods, idler arms, alignment etc. cost of $796.00 this was approx 55,000 miles. since they would not warrant the car, we took it to a private shop russ' alignment in salt lake. and paid $779.00 2/4/2004. we replaced all 4 tires. we had this vehicle into alignment shops constantly, tire repair, balancing etc the tires were so badly worn in directions that should never have been on a vehicle. these things should have been done 30,000 miles sooner. i contacted chrysler and submitted the receipts the file # 13542683, phone # 1-800-992-1997 option #5. i spoke with brandy brandy instructed the durango was out of warranty and they had no requirement to compensation. when asked to put that in a written statement they refused and said it was in my file and they did not have to submit that information nor could i speak with a superviser. but that i would receive my original bills back in 7-10 days. this is a recent claim and have not received my original receipts yet. 5/18/2005
05/04/20056800012/17/1999
 Brought 99 durang. in for front end alig. was told $ 1600 in repairs needed, guess what? yup, upperand lower ball joints,inner control rods and shocks, well the shocks seem fine but the rest is a mess, called dealer ira dodge,and they said only recall was for a 2000 and up.i asked if it was nomal for all four ball joints to go at 64k(it could have been earlier i need new tires at the time inner wheel was wearing) he said no.. oh well right, this is ridiculous.checked part nums at local parts place(autozone) for all said above ,$259.that included new shocks, better ones too.ill never buy a dodge again.and ill never go to firestone tires
05/16/200585402101/01/2004
 Dt consumer states when the wheel was turned to the right, the vehicle would jerk and pull to the right. the vehicle has been serviced. *jb the upper ball joint were replaced to correct this problem. *nm
04/26/200558177108/01/1999
 Dt; the ball joints failed at 58,230 miles when the consumer went for the state inspection. *jb
05/07/200511000002/10/2005
 I took my 1999 dodge durango into have the tires rotated. the auto tech said both the upper ball joints were failing on both sides and the lower ball joint on the left side along with the tie-rods. my durango has 100,000 miles on it. i was told by the manager of the service department that durangos were know for ball joint problems and that they have had recalls. i see the 2000 durangos have had recalls, what about the 99's. $800.00 with of repairs is very costly.
05/02/20053326903/05/2000
 I have a 1999 dodge durango which has lower & upper ball joints that need to be replaced and on 33269 miles on the vehicle. i don't know what to do but the dealership says it is my problem, that my year is not on the recall list.
04/28/200570000107/30/2004
 I took my 1999 dodge durango slt 4x4 to have an alignment and i was told that the alignment ws fine but that the front ball joints were failing. the serviceman told me that all 2000 and later model durango's were recalled to replace the parts. he also told me that my vehicles parts were the same as the 2000 year models that were recalled. the recall was because the ball joints had failed causing several accidents. why the 1999 models weren't included i don't know. i sent a letter to dodge and they gave me the generic answer that there were no recalls active for my vehicle. i haven't fixed the vehicle yet and all the parts are still in place.
11/07/20042
 My 1999 dodge durango has had many problems. the ball joints have already been replaced but are still making noise when turning a corner. the electrical panel for the windows has been repaired twice and finally replaced. the back passenger window still will not operate. the fuel gauge is not reading accurately either.*ak
04/18/2005120000608/13/2002
 Started with rebuilt transmission, then sludged in motor. had to replace motor with only 120,000 miles motor and transmission 5,000. also had to replace ball joints, tie rods and bearings cost $1,000*ak
10/20/2004860002
 Vehicle vibrated in the front. owner had a mechanic inspect the ball joints while the truck was being serviced for the brakes. mechanic was able to move the wheels, and saw that the upper ball joints were worn out and failing. *ak
04/16/200575000108/19/1999
 Ball joints were completely worn to a serious hazard. mechanic said ball joints so bad car wheels could fall off. we have a 1999 slt dodge durango seems almost criminal that only 2000-2003 ball joints on these cars have recalls. my 17 yr old drives my car.i also have two other children younger. ps i looked up our car found three recalls, we have never been notified by the dealer county chrysler in hamburg pa. we have not moved from date of purchase and phone remained the same number. this is an outrage of neglect!! *ak
05/05/200473210107/15/1999
 Premature ball joint failure. *ak
08/15/200150000103/31/2000
 Failure of ball joints on our 1999 dodge durango. we repaired the truck at the dodge dealer. we have been advised the recall only covers durangos from year 2000 and on. the dealer advised there is no recourse for 1999 durangos under the recall despite having the exact same problem covered by the recall. *ak
12/03/2003781401
 Request for reimbursement for ball joint repair on dodge durango. *bf the ball joints on the consumer's vehicle failed prior to recall notification. *nm
11/01/20042
 While driving at any speed vehicle vibrated uncontrollably. driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the upper and lower ball joints needed to be replaced due to worn out parts. *ak
03/01/20051
 Constituent in support of extending the 2000 dodge dakota recall to include the 1999 model year dakota's as well. *nm *jb
12/30/200432015203/03/1999
 Failure of ball joints, had to replace them and front tires. on 1999 dodge durango with 32,015 miles. way to soon, this year should also be recalled.*ak
03/01/20051
 Dodge durango 4x4 1999 consumer wants to know why not expand recall for the ball joints. *bf while driving, the consumer experienced a funny shake with the vehicle. the mechanic informed the consumer the ball joints and tie rods needed to be replaced. *jb
01/01/19011
 Dodge durango 1999 upper ball joints defect. *bf the consumer does not understand why the ball joints on his vehicle weren't recalled. *nm
01/01/19011
 Dodge durango 1999 upper ball joints defect. *bf the consumer would like to know why his vehicle is not included in the recall. *nm
01/01/19011
 Dodge durango 1999 upper ball joints defect. *bf the upper ball joint on the consumer's vehicle popped off and caused the front end to collapse. *nm
01/01/1901
 Dodge durango 1999 ball joints replaced. *bf the consumer believes the 1999 dodge durango should be included in the current recall. *nm
01/01/19011
 Re dodge durango recalls for ball joints -what about 1999. *bf the consumer believes that the 1998 and 1999 dodge durango also needs to be recalled for faulty ball joints. *nm
01/01/19011
 Front end ball joints on the dodge durango failed while driving at a low speed. *bf *nm
03/14/2005102/01/1999
 1999 dodge durango began to shake when brakes are applied. have been to the local dodge dealer. they have notified me that the problem is due to worn upper ball joints. these ball joints are part of a recall for 2000-2004 dodge durangos.*ak i have contacted chrysler to ask for assistance in replacing the upper ball joints due to the problem that i have experienced. they have denied my request. they have agreed that the upper ball joints used in the 1999 4-wheel drive durangos is the same at the upper ball joints used in the 2000-2004 durangos.
03/05/200545000408/23/1999
 Upper and lower ball joints,tie rod,and shocks replaced at 45,000 miles. *ak
10/01/20041010001
 The upper ball joints failed. as a result, the parts were replaced. recall 04v596000 was issued, however, this vehicle's year was not included in the recall. *ak
01/01/19011
 Recall campaign: the consumer received recall notification d47 however he feel that the offered rectification of the upper ball joint defect does not go far enough. *nm the consumer owns a 1999 dodge durango and a 2001 dodge dakota. both vehicle's had upper and lower ball joint failures. the repairs were made prior to the consumer receiving the recall notice. the consumer request reimbursement for both vehicle's *nm
03/03/20051
 When taken vehicle for state inspection the upper and lower ball joints had to be replaced due to wear.*ak
04/01/2002108087107/28/1999
 While driving, the passenger side front suspension collapsed. *nm the collapse caused severe damage and disconnected the right front wheel area. the wheel wobbled until it fell off. after the vehicle was repaired the right front ball joint was determined to be loose and required replacement. the consumer stated that he has never been off road with the vehicle. *tc *jb
06/21/2001447012
 Re recall issued on dodge durangos for defective ball joints, has replaced ball joints twice on 1999 durango. *bf the first replacement was made at 44701 mile the second one was at 86869 miles. *nm
06/22/200446795109/08/1998
 I purchased a 1999 dodge durango new in september of 1998. while the vehicle was still under warranty, i complained that there was a rough grinding noise in the area of the right front of the vehicle. the vehicle now has 46795 miles. on february 9, 2005, the noise was very loud and we were scared to drive the vehicle. we took it to the chrysler dealership (carl greg chrysler-jeep in johnson city, tn) and we were told that the ball joints were going bad and needed to be replaced. i also was told that there was a recall on some of the durangos. the service manager told me that he could replace the joints but he would have to use the same model that was on the vehicle because the new redesigned joints had not been released from chrysler. i was to come back when the new joints came in. the noise became very bad and we were scared to drive the vehicle. i took it to the dodge dealer (carl gregory dodge of johnson city) (the chrysler-jeep dealership had closed) for service. i was told that the driver and passenger side upper and lower ball joints needed to be replaced and that it was dangerous to drive the vehicle. i had the joints replaced and it cost me $760.40 out of my pocket to repair both sets of ball joints on a vehicle with 46795 miles and is driven by my wife when the weather is bad. the vehicle is in the garage the time it is not being driven by my wife. i am now told that there is no recall on my durango and there are no problems reported with ball joints on the 1999 durangos. i was advised by the service department not to drive the vehicle out of the garage because it was not safe to do so. i think that this is something that you should know. an inquiry now might save someone's life later on. *jb
09/25/2002552831
 The vehicle's ball joints failed prior to recall notification. the consumer request reimbursement for the cost of the repair. *nm the consumers vehicle was not listed in the recall. the consumer would like to be reimbursed for the cost of service. the consumer referenced # 10510673. *tc *jb
03/04/2004644231
 The upper and lower ball joints wore out completely. *ak
03/04/2004674232
 The consumer stated that the upper and lower ball joints wore out completely. *ak *sc *jb
02/25/2005120000106/05/2002
 While the vehicle was being inspected at state inspection station the inspector informed consumer that both upper and lower ball joints needed to be replaced on the right side, and the lower ball joint on the left side also needed to be replaced. dealer was notified.*ak
11/06/200356880109/10/1999
 I have a 1999 dodge durango 4wd and have suffered the same upper ball joint problem identified in the december 2004 recall of the 2000-2003 dodge durango. i had to have the upper ball joint and most of the front suspension replaced. fortunately i replaced the worn parts before having an accident. *jb
02/26/2005753561
 I've been noticing improper tire wear on my 1999 durango and had it looked at and was told the ball joints are failing. now i need to have them repaired at my own expense when the same problem for 2000 to 2003 was addressed by a recall that should have included 1999!! *jb
01/01/19011
 The consumer owns a own 1999 dodge durango that has ball joint issues. consumer wants to know why the 1999 durangos were not included in the ball joint recall. *bf *nm *sc *tc *jb
01/01/19011
 The consumer owns a 1999 durango and had to have both set of ball joints replaced with dodge original parts. the consumer is concerned that the problem may recur. the consumer believes that nhtsa needs to include the 1998-99 dodge durango's in the recall. *bf *nm *sc *tc *jb
01/01/19011
 The consumer's vehicle had the same ball joint problem as described in the ball joint recall for the 2000-2003 model years. the consumer wants to know why the 1999 model was excluded from the recall. *bf *nm *sc *tc *jb
01/01/19011
 The vehicle's faulty ball joint caused noise in the front end of the vehicle. the ball joints were replaced and the consumer would like to be reimbursed for the repairs. *bf *nm *sc *tc *jb
02/20/200575000
 Upper ball joints severely worn out. (dangerous!) tie rod ends loose. these vehicles (1999 model year) need to be included in the ball joint recall. the suspension/upper ball joints are poorly designed and way to light duty! *nm
01/01/19011
 The consumer believes he has ball joint or severe brake problem. *bf *nm *sc *tc *jb
01/01/19011
 The vehicle ball joints failed. the consumer wants to know why the manufacturer excluded the 1999 durango's when it has the problem problems as 2000-03 model years. *bf *nm *sc *tc *jb
01/01/1901550001
 The vehicle's ball joints failed. the consumer read about a ball joint recall on the 2000-2004 durango's. the consumer wants to know why the manufacturer excluded the 1999 durangos when it has the exact problem as 2000-2004 models. *bf *nm *sc the consumers vehicle had 55000 miles on it at the time of failure. *tc *jb
01/01/1901650001
 The ball joints failed. the vehicle has the same problem as 2000 and later models. the consumer wants the manufacturer to cover the cost of repairing this failure. *bf *nm *sc the consumers vehicle had 65000 miles at the time of failure. *tc *jb
01/01/19016
 Dodge durango 1999 ball joints failure. it has same problem as 2000 and up models. the consumer wants to know why the manufacturer excluded the 1999 model. *bf *nm the exhaust manifold had gone bad and was replaced, the drivers side window was inoperative and was replaced three times, and the a/c had gone out. the consumer requested reimbursement. *sc the engine had a ping sound and was repaired 4 times but still pinging. *tc
01/01/19011
 The vehicle's ball joints failed. the vehicle had the same symptoms as the recalled 2000 and older models. consumer wants to know why the manufacturer excluded the 1999. *bf *nm *sc *tc *jb
01/01/19011
 The 1999 dodge durango upper ball joints had to be replaced. consumer wants to know why the 1999 durango was not included in the recall. *bf *sc *tc *jb
01/01/19011
 The consumer's 1999 durangos ball joint wore out very early. the 2000 durango was recalled fro the upper ball joints but not the 1999. the consumer read about many 1998's durango failures also. *bf *nm *sc *tc *jb
01/01/1901500001
 The consumer's 1999 durango had the same upper ball joint problem as the 2000-2003 models which were recalled. consumer wants to know why the 1999 models were not added to the recall. *bf *nm *sc the consumers vehicle had 50000 miles on it at the time of failure. *tc *jb
01/14/2005600001
 The consumer had to replace the vehicle's driver side ball joints. consumer wants to know why the manufacturer excluded the 1999 durango's when it has the same problem. *bf *nm the mechanic stated that the other side would most likely need to be replaced in another 10k miles. *sc the consumers vehicle has 60000 miles on it. *tc
01/01/1901290002
 The vehicle's ball joints failed. it had same problem as 2000 and up models which were recalled. the consumer wants to know why the manufacturer didn't include the 1998 and 1999 durango's in the recall. *bf *nm *sc *tc the first ball joint failure was at 29000 miles, the next failure was at 69000 miles. *jb
06/20/20041
 Vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal upper ball joints were defective, and needed to be replaced. *ak
02/19/200590000102/01/1999
 1) normal on road car driving city 2) ball joints on 99 durango. car swerving on road and pulling hard to the left when brakes applied. luckily with your warnings about 00-03 durango's i knew it was a serious problem and took it in immediately. consequences could have been grave if i didn't know about the 00-03 recall 3) dealership repair and replace front axle ball joints 558$
01/18/200548000302/10/1999
 In november 2003, my wife had a blowout while driving our 1999 dodge durango on the highway. this was just after four new tires had been put on the durango. the service center stated that the blowout was a result of problems with the ball joints and tie rods. then in approximately novmeber, 2004 we had to have major repair of the front axle. in january, 2005 the durango required replacement of the front ball joints, tie rods, two new tires and alignment. this after the same parts had been replaced just 14 months earlier. i do not have the parts that were replaced. *jb
01/19/20051
 The vehicle was taken to a dealership for heating problems and failure of starting. the vehicle was towed to a dealership which could not repair the problem. while at another shop, a mechanic replaced the upper/lower ball joints. this vehicle is out of the remedy scope for year nhtsa recall 04v596000 ball joints, but still had failure. please provide details. *nm
10/18/2004650002
 The consumer was having a problem with his tires wearing, so he took the vehicle to the dealer. it was discovered the upper and lower ball joints are defective. *nm
12/16/19993
 While turning left driver heard a loud popping noise coming from the front. then, vehicle jerked and vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic lubricated the front suspension. however, the problem recurred, and the vehicle was taken back to the dealer. mechanic determined that the upper and lower ball joints needed to be replaced. *ak
01/29/2005339412
 While driving and upon backing out of the driveway the tire disengaged. the tie rod, and ball joints failed. consumer had the vehicle repaired. consumer heard of recall campaign 04v596000 concerning ball joint wear. consumer contacted the dealer, and was advised that the 1999 models were not included. *ak
01/01/20051
 Onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints on both sides of vehicle. *bf the vehicle failed inspection due to worn front upper and lower ball joints. the consumer stated that he is having the same problem with his vehicle as the later year model listed in the recall. the vehicle as a result of the failed ball joints has uneven tire wear , brake problems , oil pressure problems, sludge build up, and speed sensor issues. *tc
08/12/2004840001
 The tires were wearing out. consumer took the vehicle to the service station where the upper ball joints were found to be defective. *ak consumer knows that the 2000 and newer vehicle have been recalled for same part. the consumer was informed that the ball joints on the 1999 models are being replaced on a case by case basic. they will fix the part if the vehicle has low mileage. *bf *nm
02/08/2005109/28/1999
 Ball joints of dodge durango 1999 showed excessive play and dealership encouraged consumer to replace because of safety concerns. vehicle has been consistently maintained and has only72715 miles on it. chrysler is accepting no responsibility at this time even though subsequent years have been recalled for the identical problem. *jb
02/09/2005111/10/1998
 Loose upper / lower ball joints on 1999 dodge durango 4x4, 86,000 miles. chrysler has recalled the 2000 thru 2003 durango / dakota 4x4 for replacement of the same ball joints. spoke with dodge/chrysler's customer service on 2-9-05 and they advised me to take it into a dodge on service center for there tech's to analyze. before i could get it in on 2-10-05, they refused to provide any further consideration.*ak
01/28/200565000112/01/2001
 Consumer complained about upper ball joint problem. the upper ball joints wore out prematurely, and now it is impossible to do an alignment until the ball joints have been replaced. when driving the vehicle swayed from side to side. *ak in addition there is front end vibration at high speed. vehicle was not included in recall due to vin. *tt
11/13/200341000101/15/1999
 Ball joint excessive wear $1600.00 to repair at 41000 miles. *ak
12/01/20041
 I own a 99 dodge durango has same problem as 2000-2003, ball joint problems. consumner wants to know can recall be extended to the 99 durango. *bf *jb
04/21/2004700002
 Both front upper ball joints wore outpermaturely, and needed replacement within 3 months of each other. this is due to the defect described in recall 04v059000 but the vin and my in not included. *ak
01/03/20051
 1999 durangos has same problem as 2000-2003. upper ball joints problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 1999 durangos has same problem as 2000-2003. upper ball joint problems. consumer concern why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 1999 durangos has same problem as 2000-2003. upper ball joint problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 1999 durango has same problem as 2000-2003. upper ball joints problems. consumer concern why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 1999 durango has same problem as 2000-2003. upper ball joint problems. consumer concern why are you excluding 1999 when the problem existed in the 1999. *bf the consumer stated there was a loud popping noise coming from the vehicle when a turn was made or going over a small bump. *jb
01/03/2005400001
 I own a 1999 durango, it has same problem as the 2000-2003. upper ball joint problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 I own a 99 durango, it has same problem as 2000-2003. upper ball joints problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
01/03/20051
 I own a 99 durango has same problem as 2000-2003. upper ball joints problems. consumer wants to know why are you excluding 1999 when the problem existed in the 1999. *bf
12/23/200377000105/15/1999
 Ball joints reported to need replacing in 1999 durango in december 2003 (77,000 miles) by our service agent. service agent also said that there have been a number of complaints like this, and that usdot and daimler-chrysler is looking in to it. we were told by service dept. at gregory dodge (highland park, il) that there have not been any recalls, but that daimler-chrysler was looking in to complaints. ball joints not replaced at that time because we expected recall. this product defect was identified, and a recall was issued in december 2004. we were shocked to see that only my 2000 and younger were recalled for this defect. we challenge the expanse of that recall, because it should include my 1999 because of the same safety hazard.*jb
07/07/20041
 Vehicle was taken to the dealer for a routine inspection, and mechanic detrermined that the upper and lower ball joints needed to be replaced due to worn out parts. *ak
02/02/200567048107/15/2004
 Consumer noticed excessive wear on the inside of the left front tire. vehicle was taken to the repair shop, and mechanic determined that consumer that the front upper ball joint was loose, and needed to be replaced. *ak
11/19/2004750004
 The upper ball joints are lose/worn and is causing the front tires to wear. the dealership repaired the problem. please provide more information. *jb
02/02/200576426410/01/2003
 A loud squeaking noise started coming from the front and rear of the vehicle. also, driver noticed that the tires had uneven wear on the inner side. driver took vehicle to the dealer for inspection, and mechanic determined that both left and right upper and lower ball joints, and all four tires needed to be replaced. *ak. defective ball joints caused vehicle to wander on its own, and float from side to side. also, replaced both inner tie rods. *ak
01/03/20051
 Dodge durango 1999 ball joints defective all 4 ball joints were loose. consumer stated that 99 models have the same problem as the recalled 2000-2004 vehicles. *bf the consumer stated he has heard pops and cracks from the vehicle since he purchased it new. *jb
01/03/20051
 Dodge durango 1999 ball joints failure. consumer stated the bad upper ball joints are actually on 1998-2004 durangos. all of the ball joints on the consumers vehicle need to be replaced. *jb
01/03/20051
 Dodge durango 1999 ball joints failure, replaced ball joints. consumer stated that the 99 and 98 models have the same problem with their ball joints as the recalled models. *bf *jb
01/03/20051
 Dodge durango 1999 ball joints failed, replaced upper and lower ball joints on both driver and passenger side. consumer stated that the 99 models have the same problem as the recalled vehicles 2000-04. *bf *jb
01/31/2005111/18/2002
 My tires started to wear in an unusual pattern. after hearing about the 2000-2003 recall of the dodge durango i had my 1999 checked and found out that all four of my ball joints are bad. the same thing that they are recalling the 2000-2003 durangos for. it will cost approx. 650.00 to fix. i think they need to extend the recall to 1999. has anyone else had any failure with the durangos other then the recall years? how do they determine that only the 2000-2003 durangos are the only ones affected by the ball joint failure? apperently the 1999 have the failure too. please let me know if anyone else has had trouble with their 1999 durango. thanks.*ak
01/29/20051160001
 Nhtsa recall campaign 04v596000 concerning ball joint wear. owner took the vehicle in for a tire rotation. owner was informed that because of the defect in the ball joints the tires were prematurly ruined. *ak *nm
07/09/200464600108/01/2003
 On my 1999 dodge durango the upper and lower ball joints failed at 61,600 miles. i noticed unusual wear patterns on my tires. i had my vehicle checked out at a local garage. they discovered the upper and lower ball joints were failing. they advised me that i needed to replaced the upper and lower ball joints because they were at risk of dangerous failure. i had to replace all my tires and pay for the upper and lower ball joints to be replaced. *ak *sc *jb
12/10/2004190001
 The upper ball joints wore out prematurely. a recall for the part was issued, however, this vehicle was not included in the recall due to vin. *ak
03/12/2004420111
 (1) noise in front of vehicle, especially when making turns. noise gradually increased with abnormal movement apparent while turning. 2) vehicle taken to dealership for evaulation - dealership found defective ball joint. (3) ball joint was replaced. the nature of this issue could have resulted in complete failure of the ball joint causing an accident. i feel that the 1999 model should have been included in the recent recall. *ak
12/30/200485000204/01/2000
 I own a 1999 dodge durango. i am about to have to replace the driver's side upper ball joint. i started hearing a noise about 2 weeks ago. i called the dealership and they told me that i am not included in the recall. i have researched several websites and there are 100 of 1999 durangos that are having the exact same problem. i also had to replace my engine. *ak
12/20/2004800001
 The upper and lower ball joints, were discovered defective while consumer was having the vehicle engine tuned. the consumer was not included in the ball joint nhtsa recall campaign 04v596000. *ak *tc
01/24/20051
 The consumer had to replace all four ball joints due to them being worn. the consumer was aware of dodge's recall for ball joints. nhtsa's recall #04v596000. *jb
10/10/20014494709/19/1998
 We purchased a brand new 1999 dodge durango in october 1998. in november 2001 while the vehicle was being serviced the technician informed me that the ball joints were bad and would have to be replaced. the vehicle was just out of warranty so i had an out of pocket expense of $964.00. the technician said that not to replace the ball joints at that time would make the vehicle unsafe, therefore i had little choice but to spend the money. shortly after that news of durangos having defective ball joints began surface. these reported incidents lead to a recall involving durangos beginning in 2000. we believe that the recall should involve all dodge durangos. the fact that the models previous to 2000 were using the same defective ball joints is apparent by what happened to us. the fact that we had no serious incidents is due to an alert service technician and the grace of god. there is no reason dodge should not replace the ball joints in previous models of durangos or refund the expenses of those who sought to protect their families by replacing the faulty parts. we have proof of expenses. we contacted dodge and they stated that because our vehicle wasn't covered by the official recall that they had no obligation to rectify our losses. *nm
12/10/200497000110/15/2004
 The front wheels would wobble while driving 55-60 mph. the vehicle was taken to a repair shop. the mechanic informed the consumer that the front upper ball joints needed to be replaced. the dealer informed the consumer that the vehicle was not covered under a recall. *jb
06/09/2004117746106/08/2002
 The vehicle would make a squealing noise while being driven at 35 mph. the vehicle was taken to a repair shop. the mechanic informed the consumer that both front upper ball joints needed to be replaced. the dealer was not notified. *jb.....*ak
08/15/2004105000108/15/2004
 Consumer noticed both front tires were wearing excessively on the inside and the vehicle would wander across the road while driving at any speed. the vehicle was taken to the dealer. the dealer informed the consumer that upper ball joints needed to be replaced. *jb
01/17/2005205/31/2003
 After 14 months, i have had to replace the upper and lower ball joints again in my 1999 dodge durango 4 x 4. it has 79,000 miles on it. dodge only warranties parts for 12 months. i started hearing a loud squeaking noise coming from my front end. i took the vehicle to the dealer, thinking it was some problem with the shocks. it turns out that both sets of ball joints should be replaced. i have the worn out ball joints. *jb
12/15/20041
 While driving 30 mph vehicle jerked and vibrated uncontrollably. driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that both frontal and rear upper and lower ball joints needed to be replaced. *ak
01/01/200237000101/08/2000
 At 38,000 miles i took my 1999 durango to get my state inspection. the front end needed to be repaired becasue of a failed ball joint. this repair cost me $700 dollars. this is the first year of the durango and they have recalled the car for this issue. the recall is for the years 2000 untill present. what about the people like me who bought the first durango. there are a lot of these older models on the road that are unsafe. *ak
01/10/20051
 The vehicle experienced a grinding noise and shaking in the front. taken to a repair shop for check up, and results showed that the upper ball joints needed to be replaced.*ak
12/14/200433000108/01/2002
 During inspection, the consumer was informed that the upper/lower ball joints were worn. the dealership repaired the problem. *ak *tt
06/15/200455489603/31/1999
 The consumer had to replace several tires due to worn upper and lower ball joints. *ak the consumer experienced the same recall problem as the 1998-1999 models. the right front and left windows were inoperative, there was noises coming from the serpentine belt, the vehicle had taken too long to crank after sitting for a while and the intake manifold leaked oil. *sc *jb
10/13/2004812/05/2001
 I have a 1999 dodge durango, and i am having problems with my front end suspension, the same thing that the 2000-2003 models were recalled for, shouldn't this be covered also? it only has 64,000 miles on it and we have replaced the right front upper and lower ball joints and tie rod end. now the left ball joints needs to be replaced also.*ak
01/10/2005110/25/2004
 I own a 1999 dodge durango slt with just over 40,000 miles. it has recently been diagnosed as needing both upper and lower front end ball joints. because it is not a 2000 or later model, regardless of the low milage. i was informed that daimler chrysler would do nothing about the problem.*ak
10/18/2004910002
 Vehicle would make a noise while turning or driving over bumps. vehicle was taking to a dealer. the dealer informed the consumer that both upper ball joint and the lower control arm needed to be replaced.*ak
09/24/200462899103/20/2002
 Vehicle was taken to a repair shop for the excessive wear of the right front tire. mechanic informed the consumer that both the upper and lower ball joints needed to be replaced. *ak......*ak
12/28/200460000111/20/1999
 Premature ball joint wear. took vehicle to dealership for 60,000 mile oil change. service represenative informed me that the ball joints were worn out. they also informed me to file this complaint because it is a common problem on this vehicle.*ak
01/06/20052
 Consumer took the vehicle to dealer for routine maintenance, and mechanic determined that left and right upper and lower ball joints needed to be replaced due to corrosion. *ak
12/29/2004108/01/2002
 I have a 1999 dodge durango that at 80,000 had to have both the upper and lower ball joints replaced on both front wheels. this condition was validated by 2 independant mechanics. both thought this condition was premature. the replacement cost near $1000. recently chrysler recalled durangos for 2000-2004 for the identical condition. is it possible that this condition exists in earlier durangos as well. *ak
05/14/20031
 While driving 45 mph consumer heard a loud popping noise, and the vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced. *ak
04/27/2004202/18/2004
 I bought a 1999 dodge durango in february 2004 and had heard about the front ball joint problems that they were having with the durangos and dakotas. i had them checked at a local repair shop and sure enough both the upper and lower ball joints on both sides were in serious need of being replaced. i checked with the dodge company and was told that the ball joints were under investigation and would soon be recalled. i had the joints replaced at my expense and was amazed at the difference i felt when i got in to drive the durango the first time. the whole front end felt alot more solid. i didn't wait till the wheels fell off like my friend's durango. i have children and was worried that they would get seriuosly injured so i had them replaced with the understanding that if a recall was made, i would get reimbursed the cost. the 2000-2003 durangos & dakotas have been recalled for this exact reason. *ak
12/30/200472000109/02/1999
 Failed front upper and lower ball joints at 70,000. my mechanic syas that it is unsafe to drive, as the wheels could fall off. he also states that the ball-joints should never be totally worn at only 70,000 miles. there is a rball-joint related recall for all 2000 - 2004 model year durango's, but mine is a 1999. dodge/chrysler have been less than cooperative. i see many, many other 199 durango owners with the same problem and am looking for some recourse/compensetory response from dodge to fix the problem. *ak
01/04/2005835241
 Consumer took the vehicle to the dealer for an inspection. during the inspection consumer was informed that all four ball joints needed to be replaced. consumer contacted the manufacturer, who insisted that only the 2000 through 2003 vehicles were being recalled. *ak
12/01/20041
 dodge durango'; return true; onmouseout=window.status=''; return true;>dodge durango ball joints'; return true; onmouseout=window.status=''; return true;>ball joints need to be replaced. *tc
03/09/200459890112/01/2000
 Consumer heard a loud noise when going over bumps in the road, and also a squeaking sound. consumer took the vehicle to dealer for inspection ,and it was determined that upper ball joints needed to be replaced.*ak the dealer replaced the upper ball joints, lower control arms, inner tie rods and sway bar bushings. the consumer believes her vehicle should be included in the ball joint recall which effects the 2000+ model year durangoes. *nm
06/15/2004610003
 Upper ball joints wore out prematurely. dealer was notified. *ak this problem resulted in tire replacement. *sc *jb
10/06/200458000101/22/2003
 While driving at low speeds consumer heard a loud knocking noise coming from the front of the vehicle. suddenly, the vehicle vibrated. the vehicle was taken to the dealer for an alignment, and the mechanic determined that both frontal upper and lower ball joint needed to be replaced. *ak the consumer noticed severe tire wear on the front tires. *tc *jb
01/03/2005880001
 Vehicle was making a loud noise from the front. it was taken to the dealer, and the upper ball joints were defective. this vehicle was not included in the ball joint nhtsa recall. *ak
12/21/2004580001
 The front end made a banging sound. consumer took vehicle to the dealer, and it was determined the upper ball joints were defective. this vehicle was not included in the ball joint nhtsa recall 04v596000. *ak
01/02/200554000401/10/2000
 99 my dodge durango. with 54,000 miles, upper ball joints on both sides were worn excessively, especially passenger side. because of my concern about the danger of ball joint separation and because my wife and children use this vehicle, i replaced all of the ball joints. my 99 has the same problem as the recently recalled vehicles, but was not included in the recall. ball joints should not wear out with only 54,000 miles. i have saved the old parts.*ak
09/01/2004207/03/1999
 Failure of front suspension upper ball joints. i had both replaced along with the lower ball joints by a repair facility other than the dealer who was unable to find the problem earlier. i found the problem simply by raising the front end of the vehicle and visually inspecting the joints. *jb
01/02/20052
 We have replaced at least two complete sets of ball joints on our 1999 dodge durango in the last 5 years. *jb
10/01/20041
 On 10-1-04, my 1999 dodge durango, 4wd, had to have the ball joints replaced with only 72,500 miles. i was advised that the ball joints were not heavy duty enough to support the weight of the vehicle. i had excessive play in the steering column and bad shimmy in the front end. i paid to have the repair done on 10-1-04. *jb
12/27/20041
 The vehicle was taken to the dealer for a routine inspection. the mechanic informed the consumer the upper and lower ball joints needed to be replaced. please provide further details. *jb
12/29/20041
 While driving, the vehicle started vibrating uncontrollably. the driver was able to maintain control of the vehicle and pulled over. the driver noticed that the passenger side wheel had caved in. the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the left and right upper and lower ball joints needed to be replaced due to corrosion. please provide further information. *jb
12/07/2004500001
 While having a routine oil change performed, the mechanic noticed that the upper ball joints were corroded and needed to be replaced. the ball joints were replaced. *jb
11/02/200465900108/26/1998
 The vehicle would vibrate while driving at any speed. the vehicle was taken to a repair shop. the mechanic informed the consumer the upper and lower ball joints and the hub bearing needed to be replaced. *jb
10/14/2004820001
 While driving at any speed, the consumer would hear knocking noises coming from the front end of the vehicle. the dealership repaired the front upper/lower ball joints. please provide more information. *jb
12/01/2004843231
 Upon performing a front end alignment, the dealership noticed that the front upper and lower ball joints were extremely worn and could fail at any time. the dealership replaced the ball joints. *jb
08/15/20041161031
 The upper ball joints failed without warning. the consumer noticed that the front passenger side tire was tilted outward. please provide additional information. *jb
11/10/20041060003
 While driving at any speed front end shimmied. dealership repaired the worn out front upper ball joint twice. however, problem was not resolved. *ak
12/24/2004740001
 After hearing a loud noise coming from the front end consumer took the vehicle to dealer for inspection, and mechanic determined that front upper and lower ball joints needed to be replaced.*ak
12/01/2004600001
 Upper ball joints were defective. consumer was getting an alignment, and was informed that the upper ball joints were loose and an alignment was not possible. *ak
12/20/20041
 Consumer complained about an upper ball joint problem. consumer was having new tires installed, and also requested an alignment. consumer was told that the ball joints were defective, and there was play in the steering wheel. an alignment could not be done until the ball joints were replaced. currently, the manufacturer is only willing to pay 50% of the defect, but will not pay the total cost. *ak
07/12/20021
 I went to the dodge dealer complaining that the steering was loose and somewhat uncontrollable on certain pavement and was told it may be out of alignment and asked about any recalls, which i was told there were none.when i took the vehicle to the most reputable alignment shop in the area , i was told the ball joints were extremely worn and needed to be replaced. i had all 4 ball joints replaced at the shop's advice, mainly because he stated that the vehicle was engineered with undersized ball joints that were not able to endure the normal stresses of that size and weight vehicle. i was told that the right front upper ball joint was weakened to the point of failure. at the time the vehicle had less than 70,000 miles on it. i have worked on cars since a teen and have never seen such a failure even on vehicles with well over 100,000 miles.it was shortly after this that i started hearing of problems with the durango and dakota ball joints. now dodge has been forced to do something about this problem that i submitted to them 2 years ago but am left out of recouping my $450 to have them replaced for the safety of myself and family because the recall only includes 2000 models on. i disappointed that the recall doesn't go back to include later years and owners that first noted these ball joint problems. i've been waiting for 2yrs. for something to be done and now to be excluded is a slap in the face.*ak
06/15/200480530102/05/2001
 The vehicle would make a squealing noise while driving at any speed. the vehicle was taken to a repair shop. the mechanic informed the consumer that the upper ball joints needed to be replaced. the dealer was notified.
12/20/20041
 Vehicle was taken to for regular maintenance with resulted in showing that the upper ball joints needed to be replaced. consumer had no signs of defect prior to this occasion. dealer will repair at consumer's expense.*ak
12/04/2004505/01/2000
 My wife has a 1999 durango with 48000 miles and had to have all 4 ball joints replaced in the thing since she purchased the vehicle. now the are saying one of the ball joints are no good!!! granted the first 2 were covered under warranty but she had to pay for the other 2 out of her pocket and now looking to pay out of pocket again!!!!*ak
12/22/200470000301/08/1999
 Ball joint repairs, tires and brakes. *jb
10/27/2004768151
 After hearing noises from the front end of the vehicle. the dealership informed the consumer that the front lower/upper ball joints were loose. please provide more information. *jb
07/14/200351257102/18/1999
 The vehicle was taken for inspection and the results showed that the upper ball and lower joints needed to be replaced. *jb.....*ak
12/01/20041250001
 The consumer was driving the vehicle when the left front wheel started to wobble. the consumer drove to the mechanic, who determined the upper ball joints needed to be replaced. *jb
08/24/200466701105/27/1999
 The steering wheel vibrated while driving 35 mph or more. the vehicle was taken to a repair shop for a front wheel alignment. the mechanic informed the consumer that the alignment couldn't be performed because the upper and the lower ball joints needed to be replaced on both sides. *jb front wheels worn unevenly to the point that there was a slight vibration in steering. *tc
12/15/20041
 The vehicle was taken in for regular maintenance and the results showed that the upper ball joints needed to be replaced. the consumer had no apparent signs of defect prior to the maintenance. *jb
12/20/2004125000409/20/1999
 Heard of recall of part on later models. tires wearing very badly. had mechanic check out the ball joints. *ak
12/21/20041
 Upper ball joint failure. *ak
09/16/200457000102/17/2003
 Oil pressure indicator would go off and the pressure gauge would drop to nothing. driving car stopped running in intersection. car was towed to dodge who repaired car. light is still on and pressure continues to drop to nothing intermittently. dodge has list of repairs needed. initial dodge assessment at purchase stated new ball joints needed in feb 2003 at 57,000 miles. *ak
12/21/20042
 Consumer was driving on the highway and suddenly engine's oil pressure meter dropped to zero. then, the vehicle stalled in the middle of the road. she took vehicle to dealer to get serviced, but the engine light still came on. also, mechanic determined that the vehicle had worn out upper and lower ball joints. vehicle could not pass inspection due to the engine light.*ak
12/04/2004109/12/1998
 During a routine oil change and inspection, it was determined that the upper and lower ball joints on my 1999 durango are in need of replacement. i have less than 71,000 miles on this vehicle. the recent recall of year models 2000-2003 should also include at least the 1999 and possibly 1998 models that are constructed with the same faulty ball joints. this issue must be addressed by the manufacturer as it is a serious safety concern for anyone riding in one of these vehicles. *ak
12/15/2004109000310/12/1998
 While the tires were being rotated at the dealer. mechanic determined that both upper ball joints needed to be replaced. consumer stated this problem occurred once before. *ak
04/01/2004780003
 Vehicle was taken to dealer for front wheel alignment multiple times before mechanic noticed that the upper ball joints needed to be replaced. consumer notified manufacturer, but the cause was undetermined. *ak
10/17/200484000110/01/1999
 (1) turning into home driveway; (2) driver side upper ball joint broke (3) replaced driver and passenger side upper and lower ball joints, parts not available. *ak
10/16/2004122000110/12/2003
 While driving 25 mph in the rain consumer suddenly heard a loud noise and then lost steering control. vehicle was taken to a repair shop, and mechanic determined that the upper ball joints on driver's side needed to be replaced. mechanic replaced both upper ball joints. the dealer and the manufacturer were not notified.*ak
12/20/20041191852
 A knocking noise was coming from the front. consumer drove the vehicle to the dealer, and mechanic determined that driver's side and passenger's side upper ball joints needed to be replaced. *ak the consumer stated that she purchased new tires and they cupped in no time due to bad ball joints. the consumer was told that the small ball joints are the same ball joints in a recall for another year/model. *tc
10/29/200439999110/01/1999
 I began hearing noise from my front tires and took it in to be serviced at my local dodge garage. they did not hear the problem at first....i directed them to drive outside of town, as the noise was louder at higher speeds. eventually they told me my upper ball joints were bad. since my 1999 durango had less than 40,000 miles on it, i questioned how that could be. that led me to search the internet for known issues, etc. i realized the potential danger and had the joints replaced without the benefit of an actual recall, to the tune of well over $300 (which i can't really afford since i am a widow raising three kids). i called the chrysler customer care line and was treated quite rudely. i was sworn at and told i did not have my ducks in a row. i am currently in the process of writing a complaint to chrysler on that issue alone, as such comments were not warranted whatsoever. *ak
11/11/200460600111/01/1998
 During routine inspection dealership informed the consumer that front upper/lower ball joints were worn out. dealership did not resolve the problem. *ak *jb
07/07/200470000310/01/1998
 Upper and lower ball joints have failed on left side of veh, upper ball joint worn on right side. *jb
12/01/200430000203/16/1999
 My durango has already had a front tie rod replaced and possibly ball joint(s)? it has always had loose steering issues. recently i brought it in for brake work and it was diagnosed as needing new balls joints and possibly additional tie-rod work? the truck has only 59,000 miles. *jb
12/10/200458535102/01/2000
 See attached letter to daimler chrysler. the complaint involves the failure of my ball joints'; return true; onmouseout=window.status=''; return true;>ball joints on my 1999 dodge durango'; return true; onmouseout=window.status=''; return true;>dodge durango. my car pulled to the right, even though my steering wheel was straight. i have the precise suspension system and ball joints on my automobile, as the recently-recalled 2000 - 2003 dodge durangos. yet the 1998 and 1999 models were not included in the recall. i had my automobile repaired for $1,139.40 to avoid injury to myself and my family'; return true; onmouseout=window.status=''; return true;>my family and am seeking reimbursement from daimler chrysler. *jb the consumer stated that the vehicle also had a tie rod problem. failure to correct this problem may result in the wheel falling off. the consumer stated that the vehicle door squeaks. door hinge was lubricated. the service dealer stated on the invoice that the vehicle had once been in an accident. *tc
11/20/200378000111/20/2003
 While driving 45 mph, the driver side tire separated from the vehicle. the vehicle was towed to a repair shop. the mechanic informed the consumer that the upper/lower ball joints and the tie rod needed to be replaced. *jb
12/16/2004700001
 The mechanic noticed that the front upper ball joints were bad while performing a routine tune up service on the truck. *jb
12/11/200483182112/08/2001
 While the consumer was replacing the front brakes, he notice that the upper ball joints needed to be replaced. *jb
04/15/200386000107/01/1999
 Front end wearing tires and unstable front end, took vehicle to dealer, and i was instructed the front end ball joints were worn out after 3 years, and the vehicle was unsafe to drive. why aren't the 1999 dodge darangos included in the recall. *ak
07/15/20011
 My 1999 durango went through a whole front end at 50,000 miles and at 100,000 miles the same simtoms are present, why did'nt the 1999 year modle get recalled? y friend has a 1999 and just hit 60,000 miles and had to rebuild the front end, the shop said there was 3/4 inch play in the ball joint.*ak
06/15/200472000212/28/2002
 Upper ball joint failure and replacement. factory ball joints were not fitted with grease zerks to lubricate them. as a result they wore out and had to be replaced to avoid the wheels falling off.*ak
07/23/2003568262
 There is a loud squeaking noise in the front end when vehicle is driven over a bump or turn. vehicle was taken to the dealership, who indicated that the upper and lower ball joints were rusted and needed to be replaced. the parts were replaced, but the failure recurred.*ak the consumer stated that he had the same problem at 70518 miles. the consumer feels he should be reimbursed. *tc
04/03/200354149105/27/1999
 In july of 2003, i filed a complaint with the nhtsa, odi# 10028924, complaining about my 1999 dodge durango having problems with its ball joints. after about 54,000 miles i was informed by three different places that my ball joints were extemely bad. so, i ended up paying $1300 to get it fixed. my question is why was this recall only for the 2000 to 2003? how can the exclude the 1998/1999 models. how can they be excluding the 1998/1999 models? i believe 1998 was the first year they came out? i have done some research on the internet and found that i'm not the only 1998/1999 with the same issues. what is my recourse on this matter? *ak
11/01/2004
 Manufacturers defect, problem with ball joints in 1999 dodge durango. *bf *sc
01/06/2004450001
 Vehicle vibrated at 55 mph. dealer tested the vehicle, and several repairs were made, including the suspension. however, the problem recurred. the consumer stated this vehicle should be included in the upcoming recall for the upper ball joints.*ak *jb
01/24/200471837212/24/1999
 Both lower ball joints failed. prior to this on 8/14/2003 both upper ball joints failed and were replaced. the current recall excludes the 1999 dodge durango, although this is exactly the same problem the recall of the 2000-2003 models is addressing.*ak
05/20/200470000203/04/2001
 1999 dodge durango 4wd. within the last twelve months i had to replace the ball joints, wheel bearings and everything else that goes with it on both the left and right front tires. with all the problems from the 1998 to 2003 models, i do not understand why the 98 and 99 models are not included also. vehicle has less than 80,000 miles.*ak
12/14/200477716207/12/1999
 Premature wear of upper control arms, bushings and balljoints and lower control arm bushings on my 1999 dodge durango at 77,000 miles. squeak was identified as the above problem by a technician named bill blackwood at allen samuels dodge in fort worth, texas on 12/14/04. the cost of repairs was said to be $2,312.54 (an unreasonable amount!). the service representative, mr. terry weber, admitted a problem with these parts, but siad the new recall only goes back to the 2000 models. i believe it shoud be extended to at least include the 1999 models asap.*ak
06/14/2004105000412/14/1998
 1999 dodge durango ball joints failed placing out of spec stress on wheel bearing. wheel bearing failed, causing vehicle to have sever control problems at 75 mph fully loaded. bearing failure destroyed antilock system making vehicle very difficult to stop. dealer replaced antilock parts and bearing but did not have balljoints due to high demand. balljoints not replaced due to cost - car not currently driven.*ak
12/03/2004212/20/2002
 Consumer experienced several steering problems. during the last 8 months vehicle was serviced for this problem twice due to the ball joints malfunctioning. consumer was aware of the dodge investigation on durangos and dakotas. *ak. *tc
08/20/200457594111/13/1999
 I had to have all of the ball joints on my 1999 dodge durango slt 4x4 (at 57,594 miles) replaced. the dealer told me that the ball joints were on national backorder of >1 month. he offered to replace the upper and lower control arms (the come with the ball joints installed) at a cost of over $2300. since the dealer said the vehicle was unsafe (right upper ball joint was close to failing), the extended warranty company paid for the work. my cost was, fortunately for me, only $25. however, these ball joints are obviously poorly designed. i do no off-roading at all and over 50% of the miles i put on the car are highway. i have no aftermarket accessories on the suspension. there is no reason why these ball joints should fail so soon. all years of the 1st generation durango (1998-2003) should be included in the current recall. the control arms and ball joints are basically the same for all years, so all suffer from the same poor design. his visit (the one in which the control arms were finally replaced) was the 3rd time i had complained (two times at a dealership that has just gone out of business and then this time at this other dealership) about the ball joints. i first asked for them to be checked out when the 60 minutes story came out about the ball joints (oct. 2003). then i asked again earlier this year. this dealership said they were fine both times. just after this second visiti took the vehicle to firestone for an alignment, they said that the couldn't align the front end properly because the ball joints were worn. when i confronted the dealership a couple days later, they said the firestone person did not know what they were doing and that i shouldn't worry about it. then the dealership i was dealing with went out of business and i asked again when i took it to the new dealership and they replaced the control arms (see above). sincerely, scott. *ak
12/14/200480000210/25/1998
 Vehicle vibrated while driving 20 mph or more and a knocking noise was heard when turning. vehicle was taken to a repair shop, and mechanic determined that the upper ball joint and the upper control arm on driver's side needed to be replaced. *ak
03/06/200492059107/19/1999
 Contacted daimler/chrysler corp. after hearing on cbs news about the potential problem with ball joints and the dodge durango--they told me to replace them and to move on--that they were not recalled at the time. we had the problem identified when the vehicle had around 65,000 miles on it and monitored the situation closely until we were informed the joints could break at any time. i am concerned and upset that the 1999 models are not included in your recommended recall. we had to replace the upper and lower ball joints in march 2004 and was informed that the 1999 suspension is no different from that of the 2000-2003 models. would like to have nhtsa include all models of the dodge durango in their recommended recall. it is a very dangerous situation and one the manufacturer should bear the burden of repairing at their expense or reimbursing owners who already had to make the repair.*ak
08/10/200231000106/21/1999
 Premature failure of ball joints on 1999 dodge durango. *ak
12/09/200477685107/12/1999
 Failure of upper and lower ball joints on my 1999 durango. i was told if i didn't replace the uppers my tires could fall off and if i didn't replace the lowers i could loose my ability to steer.*ak
12/12/20041
 I have been following the recall requests with diamler-chrysler and the failing ball joints on the dodge durango. it appears that currently only the 2000 to 2003 models are being covered. this is somewhat appalling as the 1998 and 1999 dodge durangos suffer from the same problem. i curremtly own a 1999 model and presently the upper ball joints are failing. why are the 1998 and 1999 models not included in the recall????? *ak
05/07/200250000110/27/1998
 While driving at any speed vehicle wandered across the road. vehicle was taken to a repair shop, and mechanic informed determinedthat both upper ball joints needed to be replaced. the dealer was notified.*ak the upper and lower ball joints were replaced. *tc
11/08/20041
 The upper ball joint is making a clicking noise when the vehicle is making turns, causing the suspension to shake. consumer has conacted dealer for repairs.*ak
01/20/20011
 While driving 45 mph consumer heard a loud knocking noise coming from the front. suddenly, vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced. *ak
07/10/200461184107/10/2004
 Too much play in the steering wheel while driving 30 mph or more. vehicle was taken to a repair shop, and mechanic determined that both upper / lower ball joints needed to be replaced. the dealer was not notified.*ak
06/03/200442513112/29/1998
 While driving 20 mph consumer heard a loud squeaking noise coming from the front. vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper ball joints needed to be replaced due to worn out parts. *ak....replaced all upper ball joints at $446.55. *ak
11/01/200370000206/25/2003
 Consumer states the upper ball joints wear out prematurely. *ak the consumer stated that when the vehicle was purchased it had the upper ball joints replaced. *tc
07/31/20034005/30/1999
 Took vehicle in for rountine rotation and alignment of tires. wasn't allowed to leave with vehicle until the upper ball joints were replaced because they were in such bad shape. the vehicle had bearly 40,000 miles on it. have now had all front ball joints, upper and lower replaced because of the bad wearing of them.
10/20/200310/30/1998
 The dodge durango we bought new had to have new upper ball joints replaced along with new tie rods in order to have the front end aligned properly. it had been wearing the tires out on the outer edge too fast since new. these parts should not have worn out that fast; instead they were defective from the beginning. i believe this is a design defect in all the dodge durnago. if you do a recall you should not start with just the 2000 year models; you should start with the1998, the first year, and do every year up until the new 2005 models. the earlier durangos are just as bad as the later ones on this item. i hope you take this into consideration when you issue your recall notice in the future. we had to have these replaced at our own expense..
12/15/2003831292
 While driving on various road speeds vehicle experienced instability and driver control. problems. consumer had the front tires aligned, but the actual cause was later identified as the front upper ball joints. consumer had the old ball joints replaced at her expense. *ak *tc
09/14/2004998001
 When driving and striking a bump the front end feels as if it is moving, and the vehicle has a loud sound from drivers side. *ak
09/13/2004950001
 While driving 30 mph a rattling noise came from the front end. dealer stated the upper ball joints failed. *ak
12/11/2002970004
 Had taken vehicle for inspection in december 2002, and was informed upper ball joints needed replacing due to being worn out. at the next inspection, december 2003, the upper ball joints had the same problem again. in june 2004 the upper ball joints were replaced; in december 2004 the upper & lower ball joints had to be replaced after not passing inspection. there was no popping noise heard before each replacement of ball joints.*ak
12/12/20031
 Complaint received via e-mail. my durango is a 1999 and had to have its upper and lower ball joints replaced this last year. dealership that i purchased it from, which also does all of my maintenance, monitored their demise. at first mention, i was unable to afford the repair, and asked them to hold off. after about 6 months, i was told that they were so bad that it was unsafe to put my vehicle on the road in the condition they were in. therefore, i had the repair done. i am very disappointed that my vehicle is not being considered in the recall.*ak
12/11/200446408106/08/2000
 Upper ball joint manufacturers defect for 1999 dodge durango slt 4x4. recall was recently issued for 2000-2003 dodge dakota's and durango's, but should also include the 1998 and 1999 years. all years of the 1st generation durango's use the same defective ball joints.*jb
11/28/200467000109/15/2004
 1999 dodge durango,4x4, 68,000 miles. front end compnonents (upper and lower ball joints) are worn causing knocking noise and unsafe driving condition. *jb
08/06/200348859104/21/2003
 I own a 1999 dodge durango which had to have the upper and lower ball joints as well as the control arms replaced at a cost of $1200. as an owner of a durango, i do not feel the recall should be limited to model years 2000 to 2003. it is evident that the faulty parts used by dodge were used in model years prior to 2000. *jb
12/02/200477000608/06/1998
 Uneven tire wear. it was determined that the ball joints needed to be replaced. also have replaced all power windows because they have failed. the rotors have been replaced.*jb
09/01/199913000303/01/1999
 I heard of the durango/dakota recall on 12-10-2004. i own a 1998 durango and i have replaced ball joints 3 times. i submitted a complaint to the nhtsa several years ago (odi number is: 10030636) and have not had any responses. i do not understand why the 1998, 1999 models were not included in the recall, especially since the initial complaints of bad ball joints involved these model years. do i have any recourse at this point? i still have receipts for all work done. thank you. *jb
09/04/2003103/14/2002
 This past summer i traded a 1999 dodge durango at a local dealership for a new vehicle. approximately a year before then, i had trouble with the vehicle pulling to the right and the left, and the front end was popping loudly when a sharp left or right turn was made. my wife turned the wheel sharply to the left and right while sitting in our carport, and the whole spindle looked like it could detach at any moment. i took the dodge durango to the firestone service center at the cortana mall in baton rouge the next morning for repair, and the store manager called me with the bad news: upper and lower ball joints were gone. they replaced the ball joints immediately; my wife was going out of town the next day in this vehicle. i understand there is a recall of 2000 and up dodge durangos due to this problem, but i respectfully ask you to look into other year models as well. i will be waiting for a response. *jb
12/11/200468785311/15/2002
 I had the upper and lower ball joints in my 99 durango replaced 7/03 by my servicing dealer. in 5/04 i again needed to replace the upper ball joints, again done by my local dealer. i was driving and heard a loud grinding and squeaking noise in the front end of my vehicle along with vibration. it appears that once again i need new ball joints. this will be the third time in less than 2 years i have to replace the ball joints in my truck. i would like to know if the 1999 durango will be covered in the possible recall concerning defective ball joints. *jb
11/26/2004104/21/1999
 I have a 1999 dodge durango that my mechanic has told me that i need new ball joints etc. that is the second shop that has told me that. however the recall is only for durango's of 2000-2003. why? i can get you a written estimate from my mechanic if necessary. please advise. can i take my durango in for the recall? i am concerned about our safety. thanks, diane. *jb
08/09/2004560002
 Upper control arm ball joint failure. both sides. first failure within 11k miles, replaced by dealer under warranty. second failure at 56k miles. both occasions caused concern when vehicle started to swerve on road depending on grading of road. dealer refused to admit problem. later stated that chrysler was aware but didn't feel there was a problem. *jb
11/01/2004107/01/1999
 Ball joint failure - your recall didn't go back far enough. there are thousands of complaints and replacements for the 1999 year. *jb
02/19/2004106/30/2003
 I am letting you know that my dodge durango 1999 has been diagnosed with the ball joints which need replacing, back in the beginning of the year i filed the same complaint about it and am interested in knowing what can be done being that several of the same vehicles have this problem and are consistant with the same model of vehicle that i have. i feel as though i put my confidence in purchasing this vehicle and would not have to worry about any safety issues and now i do. this to me is a failure in parts on my vehicle. i have not had failures with the wheels falling off but have been notified by our mechanic that they will have to be replaced soon otherwise we will have bigger problems. just want to be advised if the manufacturer is going to address this problem with this model? the date i have entered is a date in which i believe is about the time that i have responded with this concern on my vehicle. the media had reported this problem on the national news and at the time i did not know how to go about getting the info to them that i indeed have the same problem with my vehicle and was interested in knowing what the manufacturer was going to do in regards to this?*ak
08/15/2003418111
 Failure of ball joints on 1999 dodge durango with only 41,811 miles, frequent complaints during waranty period and dealer was unable to solve the problem shortly after warrently expired i was hit with a big bill to replace the defective ball joints on a 1999 dodge durango. *ak
12/10/20041
 A loud knocking noise was heard coming from the front. consumer took vehicle to the dealer for inspection, and mechanic determined that both front driver's side and passenger side ball joints needed to be replaced due to corrosion. *ak
03/02/200436000205/28/1999
 Noise coming from front suspension,tires wearing incorrectly. during a realignment it was disovered that the top ball joints and inner tie rods were very badly worn at 36,000 miles. replaced the top balls joints,inner tie rods,alignment and tires. $1200 repair charges for a fairly new vehicle. alls joints do not were out that quickly. design issue or bad parts,i'd like to know which.*ak
05/08/200466000101/07/1999
 I have a 1999 dodge durango which had both upper ball joints replaced last summer. they were about to fail. why does the recent durango ball joint recall only cover the years 2000 to 2003? my vehicle obviously suffered from the same defect. what can i do to reclaim the cost of this repair ($400)?*ak
08/05/20022
 While driving 30 mph consumer heard a loud squeaking noise coming from the front. suddenly, the vehicle jerked and vibrated uncontrollably. mechanic inspected the vehicle and determined that both frontal upper ball joints needed to be replaced. *ak
11/26/20041
 A couple of weeks ago consumer noticed steering failure. steering wheel became very loose. he then took the vehicle to dealer to get it serviced, and mechanic determined that the failure in steering was due to ball joints. *ak
01/08/2003443721
 Annual inspection of 1999 durango failed due to unsafe ball joints and tie-rods. ball joints and tie rods replaced at my own personal cost.*ak
07/05/20033
 While driving at low speeds consumer heard a loud knocking noise coming from the front and vehicle vibrated uncontrollably. vehicle was taken to the dealer for inspection, and mechanic replaced both frontal upper and lower ball joints. however, the problem recurred, and mechanic determined that the upper ball joints needed to be replaced again. *ak
12/13/20031
 While driving 45 mph consumer heard a loud squeaking noise coming from the front. suddenly the vehicle vibrated uncontrollably. vehicle was taken to the dealer, and the mechanic determined that the upper ball joints needed to be replaced.*ak
05/11/2004115775112/10/1998
 I have a 1999 dodge durango.on may 11, 2004 i had to replace upper and lower ball joints. the mechanic said i was in danger of having an accident if i didn't replace them. i believe they were defective and the 1999 models should be included in the recall.*ak
09/23/2003600001
 Vehicle failed to pass state inspection because north carolina state deemed it unsafe due to defective upper ball joints. the upper ball joints were replaced.*ak
06/15/2001280003
 Consumer took vehicle to dealer for a front end alignment. consumer was told that the front end alignment could not be performed because the ball joints were bad. later, consumer took the vehicle to a chrysler dealership, and was told that the ball joints were within specifications, and would not replace them. consumer contacted a few other after market alignment shops, and was told that the ball joints were bad and an alignment could not be performed. *ak
11/03/20041
 In the begining of november i took my 1999 dodge durango into the shop to have a noise checked out. the mechanic discovered that my ball joints were almost completly worn out. they instructed me to not drive it on the highway if i could not afford to get it fixed that day. i drive 30 miles to work on the highway everyday so i had no choice but to have them fixed. i now see that the ntsa has suggested a recall of the 2000-2003 durangos, why isn't the 1999 durango included?*ak
05/23/2003650001
 The front upper ball joint failed. while driving between 35-40 mph the steering wheel became difficult to steer. consumer took the vehicle to the dealership, who indicated after inspection that the upper ball joints failed and needed to be replaced. *ak *tc
11/23/2003865001
 We had been hearing strange noises when we were going around corners coming from the wheels in front, we took it to a dodge dealership and were told our wheels were about to break off and needed to replace the upper ball joints. we did that at a big expense to us and since have had no problem with the wheels but lots of problems with everything else in the truck.*ak
08/27/200262143107/08/1999
 My 1999 dodge durango upper ball joints failed. had to have them replaced when vechile was out of warranty. this is the same situation as the recent recall of the 2000-2003 durangos.*ak
06/01/20021
 I own a 1999 dodge durango. at 53,000 miles both upper and lower ball joints had to be replaced due to faulty manufactured ball joints. my mechanice informed me that this is was a dangerous situation which could have endangered everyone in my vehicle. luckily the problem was caught before bodily harm was caused. it was a very costly repair which i was told when i bought the vehicle and the extended warranty should have been covered. however the dealership that sold the vehicle knowing about the inherent problem excluded the coverage for ball joints. *ak
04/07/200472500410/31/1999
 I recently saw a report that nhtsa was asking for the recall of 2003 dodge durango for problems with the spension:front:control arm:upper ball joint. i want to report that this past year i had to take my 1999 dodge durango in for replacement of all 4 ball joints because of excessive wear and damage. my durango had approximately 70k miles on the vehicle at the time. i hope this information may help in opening the recall from19 99-2003 vehicles. if you need documentation please feal free to contact me for any further questions.*ak
10/10/2004108/14/1999
 The ball joints on my 1999 dodge durango are failing and are in need of replacement. i have noticed the symptoms of the failure over the past 20-30,000 miles. my vehicle has only 80,000 miles on it. this is a very expensive repair that i can't afford to make at this time. i've been reading numerous reports that have complained about this exact same issue. i'm hoping a recall will be issued before something tragic happens to me, my passengers or other drivers. *jb
11/16/2004111/08/2000
 Excessive ball joint wear on 1999 dodge durango. i have been experiencing problems with my durango for nearly 3 years. i took the vehicle to the dealership complaining of clunking coming from the front end when the sterring wheel is turned sharply to the left or right when making turns (i.e. parking in a parking spot). the vehicle was still well within the warranty period and the dealership indicated that they could not replicate the noise. i have since experienced excessive tire wear that required replacement of all 4 tires under with under17,000 miles on the vehicle. during my last tire rotation (at an independent shop) they indicated that there is excessive wear on the front and rear ball joints and currently my vehicle has 27,580 miles. combining these factors i believe there is no question that the parts are defective, and with numerous other owners experiencing the same type of problems, i believe it is a widespread safety hazard that should be addressed. *ak
11/01/20041
 Vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced due to worn out parts. *ak
01/20/2004108/20/1999
 1999 dodge durango. - replacement of front end upper and lower ball joints at 59553 miles. previously told that lubrication was all that was needed by dodge dealer. later told that front end alignment could not be guaranteed when replacing wore tires. now at 70k miles, the front end is squeaking again. same sound that originally appeared at or near 30k miles. *jb
11/11/200460000205/09/1999
 Premature ball joint wear on my 1999 dodge durango suv. *jb
11/10/200464000408/15/2003
 I had my upper and lower ball joints replaced on my 1999 dodge durango on 11/10/04. all four joints showed unusual wear and the drivers side were very close to failure. *ak
11/08/200411/11/2000
 Excessive tire wear, road noise. upper balls joints bad. replaced. now they are shot again, same problem, excessive tire wear and road noise. 62k on first repair. truck is used 90% highway driving, no towing, and no heavy loads. i have also had to replace lower ball-joints, tie rod ends, etc. transmission has gone out twice. front wheel bearings, and on and on. front suspension design is junk!
06/04/20041080003
 Upper ball joints were replaced because of extensive wear at 29,000 miles. following replacement they wore out again, and needed to be replaced again. *ak
09/09/2004500001
 The upper ball joints had to be replaced at 50,000 miles. consumer stated this was low mileage. the defect was discovered while having a front end alignment.*ak *tc
07/15/2004109/13/1998
 No crash. i am writing to let you know that only because of an honest dodge mechanic that i happened to meet i was warned to have my ball joints and tie rods examined on my 1999 dodge durango. i had no notice that there was anything wrong with them. my durango had approximately 52k miles on it. nearly all highway miles, no offroading. i had to replace these at a cost of nearly $2,000. i investigated at the time and found out that i was lucky that my tire had not fallen off. i am submitting this to you because i was told that there is an existing investigation ongoing on this subject and i wanted you to be aware of another case. thank you!*ak
10/19/2004109/01/2003
 Pe 03 032/front suspension, upper ball joint failure. while getting a tune-up mechanic determined that all four ball joints needed to be replaced. the dealer was notified.*ak
10/17/2004109/20/2004
 While driving on the highway at 50 mph, suddenly there was a noise coming from the front of the truck. the upper ball joint broke and the hub pushed in destroyed the brake lines and other components in that area. the vehicle is currently in a parking lot, where it has been parked since the incident. *jb
08/06/200470000205/29/1999
 I own a 1999 dodge durango and have had to replace the ball joints for a second time. the first at 39,000 miles and again at 70,000 miles.*ak
10/12/2004420001
 The consumer drove the vehicle to the dealer for routine maintenance. the mechanic informed the consumer the front upper and lower ball joints needed replacement due to corrosion. please fill in additional information. *jb *tc
10/05/20041
 Consumer stated that the ball joints were defective. upper ball joints wore out prematurely. *ak
09/14/200451000111/15/2003
 We had the truck checked out prier to purchase in nov. of 2003 and were told it needed ball joints. the dealership had the ball joints replaced. at this time the truck had 51k miles on it. sept of 2004 i took the truck in to have the brakes checked due to shaking and they informed me that the ball joints were out of tolerance and needed to be replaced. i had the lowers replaced again at 59000 miles. *ak
10/01/200447550105/16/1999
 Annual state safety inspection found ball joint failue for the second time. all were replaced in september 2002 at customer cost. october 2004 replaced left side upper ball joint at warrenty. have found no recall or service bul. to date. safety issue!*ak
09/07/2004712/23/2002
 While driving there was a popping noise. the vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. *ak the cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the a/c was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly. *sc
09/09/200444000104/28/1999
 1e 03 029/front suspension/upper ball joint failure: while driving 60-65 mph, the vehicle wandered across the road. the dealer informed the consumer that both front upper ball joints needed to replaced. *ak the ball joints were worn to the point they were about to come apart. *jb
07/15/200460000103/15/1999
 My wife and i own a 1999 dodge durango and have been told by a dodge dealership and a goodyear service center that the front upper and lower ball joints need replacing. the vehicle has approximately 64,000 miles. *ak the dealership offered $50.00 off the total price (approx. $800) when i told them i knew of reported problems and thought that replacement of these parts at 60,000 miles seemed premature. please advise. david swanson
09/07/200451000108/28/1999
 Took my 1999 dodge durango in for maryland state inspection and was told my ball joints were bad (51,000 miles). i have heard there are problems with this specific area. can you help.*ak
09/01/2004550006
 Vehicle was squeaking when hitting bumps. consumer took the vehicle to dealer, and was told that water has seeped into the rubber boot and into the ball joints, causing them to rust. there was no lubrication and the ball joints were loose. *ak
04/06/2004395001
 A continious knocking noise everytime we turned any kind of a corner, took the durango in and was told that the upper ball joints on both sides needed replaced asap!! the mechanic advised us not to drive it until it was repaired. we only had 39700 miles on a 1999 durango.. miles seemed very low for such a repair.*ak
05/31/2004125000306/15/2001
 Drove vehicle at 30 mph, driver's side tire started shuttering, after approximately 1/2 mile the ball joins went bad, causing the knuckle to rub on the tire, blowing out the tire and destroying all of the components. the lower ball joints were replaced in 2002. 2nd complaint: vehicle turns off when driving at approximately 30 mph. then forced to stop the vehicle and restart without any other problem. fuel filter and other controls have been checked and cleared. technitians believed it was the computer. 3rd complaint: rear brake problem. rear brakes have unexpectedly stopped and froze. technitian was unable to locate direct problem with braking system.*ak
11/07/200368932110/05/1998
 Pe 03 032/front suspension: upper ball joint failure. consumer was concerned about the front tires that were experiencing excessive wear, and a crunching noise could be heard while driving. vehicle was taken to the dealer, who informed consumer that front ball joints needed to be replaced. *ak the consumer stated that all 4 ball joints are bad. consumer stated that she is on her third set of front tires and only has 81,000 miles on the vehicle.
08/27/20041
 Consumer jacked up the vehicle for a brake repairs. consumer noticed that the passenger side upper and lower ball joints were loose. consumer contacted the dealer to make an appointment for inspection and repair. *ak
08/01/200472226106/01/2002
 While driving at any speed vehicle made a popping noise, and steering became difficult. vehicle was taken to the dealer for inspection, and mechanic determined that the entire front and lower ball joints needed to be replaced. *ak the dealer reported the vehicle was unsafe to drive. the consumer was not able to get a loaner vehicle until the repairs were made. *tc
08/24/2004600005
 The upper ball joints malfunctioned. as a result, when driving 35-55 mph front end shook. *ak *tc
08/09/200436131108/01/2003
 The vehicle failed the state inspection because both upper and lower ball joints had worn out prematurely. *ak *jb
03/10/200482000105/05/2003
 My 1999 dodge durango has been diagnosed with failed ball joints and tie rods. after investigating, i have found that this is a pervasive issue with these vehicles and should be rectified with a recall. this is a dangerous situation and has, from the descriptions i have read, come close to causing serious harm. *jb
06/10/200451000203/01/1999
 During a routine inspection the consumer was informed that the front ball joints were loose. the dealership was notified, but did not resolve the problem. *ak the vehicle would also die while in motion. *sc
08/05/20041
 While driving 50 mph, the vehicle vibrated uncontrollably. the consumer was able to maintain control of the vehicle and drove it to a tire shop for inspection. the mechanic informed the consumer that the upper and lower ball joint were worn out and needed to be replaced. please provide further details. *jb
03/20/20046650006/02/2003
 Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 dodge durango. our durango had 66,500 miles on it at the time we replaced the parts.
08/06/2004880001
 While driving 70 mph, the front passenger side wheel began to produce a loud knocking noise. when the driver pulled over he noticed there was smoke coming from the wheel bearing. the dealer states the front upper ball joint had failed. please provide additional information. *jb
03/17/200476074211/04/1999
 Inner and outer tie rods both sides need to be replaced. upper and lower ball joints need to be replaced. tires prematurely worn due to front end falling apart. dodge dealer says vehicle could loose control or wheel fall off if not replaced. dodge dealer also said should be a factory recall due to safety and number of complaints but said too expensive to move on without being ordered to correct issues. $1,951.00 not including cost of tires. *jb
08/09/200489488607/20/1999
 Shaking and shimmy in the front end when driving on roads front end would shake uncontrollably,need to replace both side of upper and lower ball joints and tie rod ends all was worn out at 80000 miles also transmission wouldn't shift,speed sensor bad on transmission,old parts available certified mech did replacement and had to have it re-aligned. *jb
07/15/200455000201/05/1999
 Upper and lower ball joint failure at 55,000 which resulted in tire failure went to dealership had complete service check dealership said there was no problem. always having vechicle serviced every 3000 miles. up to 75000 miles-no problem. at 76000 miles could not get front wheel aligment-due to ball joints wore out-but yet dealership always stating vehicle was in good condition nothing wrong ?????*ak
01/01/1901600001
 Badly worn ball joints. (nar) *ph the consumers vehicle was unable to pass through inspection, dealer was notified. *cb
07/26/20041
 While driving v approximately at 35 mph front tires were squeaking. had taken vehicle to dealership to have tires rotated. mechanic noticed, after placing vehicle on hoist, that the inside front tires were being gouged by the front ball joints. also, that the front ball joints were about to break. the ball joints had been repaired.*ak
07/28/2004104/03/1999
 I just had all 4 ball joints in my 1999 dodge durango replaced. i only know 2 other people that own this vehichle and they have both had to replace the same parts long before you should need to.*ak
04/01/20041
 Request reimbursement for defective ball joint repairs. *ph when the consumer heard about a report regarding defective ball joints, he took the vehicle to the dealer, however they told him the ball joints were fine. when the consumer went to have the vehicle inspected, he was told the ball joints were defective. *jb
07/27/20041
 I had to have the ball joints replaced at 61000 miles. the repairer said that he had seen an inordininate number of durangos and dakotas with the same problem. *ak
07/01/20041
 Problems with ball joints on 1999 dodge durango. *mr there have been a number of cases where the tire had fallen off of the vehicle as a result. the consumer requested his money back. *sc
12/16/2003600001
 While turning corners, the consumer heard a knocking and grinding sound coming from the front end. the dealer found that the ball joints were worn and the transmission need to be replaced. *jb
03/18/20041
 The vehicle was taken to the dealer for a routine inspection. the mechanic inspected the vehicle and noticed that both upper and lower ball joints'; return true; onmouseout=window.status=''; return true;>lower ball joints were loose and worn out. please provide further details. *jb the consumer stated that a family down the street with the same vehicle are having the same problem. *tc
12/12/2003500001
 At 50,000 miles the upper and lower ball joints failed. please provide additional information. *jb
03/04/200490000211/19/1998
 1999 dodge durango: vehicle had ball joints replaced at approximately 60k miles per dealers diagnosis. at 90000 miles dealer again states excessive ball joint wear and recommends replacement.*ak
01/21/200460000110/19/1997
 Upper and lower ball joint in 1999 durango. dealer stated they needed to be replaced . my vehicle only had 60,000 miles on it at the time.*ak
07/14/20041
 Consumer noticed that while driving, vehicle rode roughly. consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front upper and lower ball joints needed to be replaced. *ak
01/01/1901500001
 Complaint regarding the ball joints on a 1999 dodge durango.*mr the vehicles transmission was replaced at 50000 miles. now the vehicle ball joints are failing prematurely. the consumer would like to know how long it will take to recall this problem. *nm
06/19/200447000112/30/1998
 I had my durango at the dealer for a water pump replacement and after seeing a news story on the failure of ball joints on dodge durangos i asked them to check the ball joints for wear. i was called later in the day and told that the upper ball joints needed to be replaced because they had more wear than was allowed by the manufacturer ( i had them replaced at my cost). my durango only has 47k miles on it, this is way to early to have to have the ball joints replaced. i also had no indication while driving the vehicle that there was anything wrong with the ball joints, if i had not asked for them to be inspected and subsequently this could have caused serious injury to my family when they had failed. the ball joints should be on a recall. *ak
06/09/200498931202/12/1999
 Broken ball joint - driver side (while driving from chicago to wisconsin, causing tire to explode, costing me $1,094.00) i had the vehicle towed to holiday dodge in fond du lac, wi. and dwayne in the service dept. told me that it would cost $2495.00 i asked him if the problem was covered under warranty since i had only 98,900 miles on the vehicle. he told me that it wasn't. he tried to charge me for things unrelated to the problem. that occurred on june 9,2004. today, july 6,2004, my husband took the vehicle to midas to have the tires rotated and they told him that theupper ball joints needed repair before alignment can be donel. i contacted dodge consumer complaint office and they said that the ball joint problem was under investigation. *jb
06/20/200475000110/05/1999
 I am having he same bad ball joints issue as other filers in my 1999 dodge durango. please make me #82.*ak
06/25/200471837312/01/1999
 The technician determined the need to replace the ball joints. an independent shop replaced on two occasion, both sides, the lower and upper ball joints at very low mileage. *ak the pitman arm was replaced, shocks were installed because they displayed a bouncy/mushy ride. *sc
06/23/2004420001
 The consumer had the vehicle inspected by a technician who determined that the upper and lower ball joints needed to be replaced. *ak *sc *jb
03/17/20041
 Consumer took the vehicle to the dealership for inspection, and mechanic determined that the upper ball joints failed. *ak the technician replaced the upper and lower ball joints. *nm
06/15/20041
 The owner took the vehicle into the dealership for inspection; the mechanic informed the owner that the upper ball joints have failed. dealership replaced both upper and lower ball joints. *la
06/01/200455014209/13/1998
 I want to add my complaint against dodge for the ongoing investigation into the possible recall of the 1999 dodge durango for failure of front-end tie rods and ball joints. my understanding is that the nhtsa has an ongoing investigation into the failure of these parts on this model year durango. just last week at 55k original owner miles i had to replace the ball joints and tie rods. *ak
06/14/2004900001
 Consumer complained about a ball joint problem. vehicle vibrated when moving at speeds of 50 mph or higher. consumer contacted the dealer, and was told that because the vehicle had over 90,000 miles they would not cover it. *ak
11/17/2003406/16/1999
 Ball joints on my 1999 dodge durango had been squeaking for a couple of years, after seeing expose on failing ball joints, i had them checked and all 4 ball joints were bad. i had them checked at 2 independent repair shops before taking it into the chrsyler/dodge dealership in midland mi. feeny dodge. they confirmed that the balls joints were compromised and replaced them for the labor charge and did not charge for the parts. this was in november 2003. the vehicle only had 33,000 miles on it.*ak
05/25/2004560001
 The are ball joints wearing prematurely. *ak
06/09/20041
 While driving 55 mph vehicle shook uncontrollable. consumer was able to maintain control of the vehicle, and drove it to the dealer. mechanic determined that both frontal upper and lower ball joints needed to be replaced due to corrosion. *ak
06/07/20041
 When driving at undetermined speed steering wheel shook. consumer took the vehicle to the mechanic for inspection, and mechanic determined that right upper ball joint failed. *ak
05/25/20046
 While driving 60 mph, the vehicle vibrated uncontrollably. the driver was able to maintain control of the vehicle and drove it to a body shop. the mechanic informed the driver that the upper and lower ball joints needed replacing due to worn parts. please provide further details. *nm
06/02/200466000102/14/1999
 Excessive tire wear,failed safety inspection. ball joint failure (all) required replacement. contacted dealer, they would not replace even though failure was premature. replaced all ball joints at my expense...$1,289. *ak
06/01/200461000105/01/1999
 While driving, a loud noise was heard from the front. consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front upper and lower ball joints needed to be replaced due to corrosion. *ak while rotating his tire the consumer checked the ball joints and noticed that the upper and lower ones were extremely loose. the consumer believes this was cause by lack of grease because there are no grease fittings. *nm
05/28/200438000112/10/1998
 Premature wear on ball joints. dealer inspected at my request during routine 37,500 mile maintenance. i was told that the ball joints needed to be replaced, which involves replacing the entire upper control arms on the vehicle for a cost of over $800. not replacing them could cause wheel to come off. replacing major suspension components on a light use, low mile vehicle is outrageous. if they were ment to be replaced at 38,000 miles they would not be integral with the control arm. *la
05/22/200439000106/11/1999
 Steering became loose and front wheels began to make loud creaking noises. having been aware of the tendency for durango ball joints to fail, i took my car to the shop. ball joints on front required replacement as well as bearing on one side. *ak
05/12/2004620002
 While driving at 35 mph, the consumer heard a scraping sound coming from the front end. vehicle was taken to a mechanic who determined that the upper and lower ball joints were worn out. also the left hub bearing was worn out. *ak
04/07/200439360108/15/2002
 At 39000 miles, 1999 dodge durango had to have ball joints replaces as they were dangerously worn. since grandchildren ride in vehicle, ball joints had to be replaced at a cost of $764.22. dodge refuses to stand behind vehicle even though ball joints were obviously defective and worn at 36000 miles when warranty ran out.*ak
05/17/200458000109/12/1999
 My 1999 dodge durango vin 1b4hs28z1xf707074 has around 58,000 miles on it. i took it to a local 5-star dodge dealership for some scheduled maint. including new tires. when the dealer went to do the alignment for the new tires, i was informed they could not get the car properly aligned due to excessive wearing of the ball joints and control arms. they told me i need to replace both ball joints and control arms to fix the problem so as not to wear out my new tires prematurely. this is the exact same issue i've seen reported on cbs' evening news and their web site multiple times. i can personally state that i would have never known i had problems with this equipment as there were no warnings whatsoever. i have a two year old, and use this as a commute car and to transport my family. i've read how others have state they had no warnings and their wheels broke off! as with others who are lucky enough to find out about this problem before a wheel breaks off the car, i am getting stuck with the repair costs as it isn't an official recall. the dealer advised me to write a complaint to chrysler, which i plan to do, trying to seek some compensation for this. i've never owned a vehical where i had to replace control arms and ball joints ever. the car usually wears out before that does. especially with only 58,000 miles and babying the car, maintaining it well. i have never abused or gone off-road in this car. i am writing to officially complain that i am the next victim in the ball joint fiasco. and i'm stuck with the bill. this really shakes my confidence in chrysler with them stating that there is adequate warning before a failure. when mine are worn out to the point the car can't be aligned, and i have absolutely no warning of a problem, then i can 100% say they are lying about that...they aren't experiencing this, so they don't have a right to say that...especially since i can attest to it, as have many others. *ak
05/08/200477000408/15/2003
 Upper and lower ball joints had to be replaced on my 1999 dodge durango, 4wd, 5.2 liter v8.*ak
06/01/2003112/15/1999
 Tires worn uneven because of premature wear of the ball joints. *ph the consumer stated the transmission shifted up and down. *jb
04/27/200482000107/29/1999
 All suspension ball joints on my 1999 dodge durango went out at once making it almost imposible to drive and almost lost the front passenger side wheel with all my children in the car. vehicle only has 82,000 miles on it with regular maintenance and this should not have happened. took the car to the mechanic and had all ball joints replaced. he informed me that i was very lucky not to have had an accident and that he has seen this problem with the dodge durango many times. from my research on this subject i can see it is a common problem with potential for serious injury. please look into this problem asap. thank you. *ak
05/03/2004754002
 1999 dodge durango with about 75,000 miles. i noticed that the tires started to vibrate the steering column and i took it to a service center. they found 2 bad upper ball joints and two bad tie rod ends. one of the ball joints was about ready to fall apart. i had them replace all bad components and realign the front end. also i had to replace the front brakes (2nd) time since i have had this vehicle and may have to replace the rotors as well as they may be worn thin. *ak
04/23/2004112/20/1999
 During maryland state vehicle inspection on my 99 dodge durango, i was by the mechanic that the front ball joints appeared to be defective. the mechanic found cracks, chips, and excessive wear on the ball joints, and said that they needed to be replaced asap. he told me that it was unsafe to drive my vehicle in this condition. i called the local dodge dealership and was told by the service manager that i should expect the ball joints to be in this condition considering that i have about 100,000 miles on the vehicle. he said they would only have been covered by the warranty until 36,000 miles. he did not seem to think that it was hazardous to drive with damaged ball joints, and was rude when i asked about any recalls on the vehicle. i found more information on the internet about the on-going investigation about the defective durango ball joints.*ak
1
 After inspecting the vehicle technician determined that upper and lower ball joints needed to be replaced. *ak
04/01/200467000102/01/2000
 Ball joints front end problems . *ak
03/01/2004211/01/2002
 Faulty upper and lower balljoints and poor quality brake caliper mounting pins. *ak
02/08/2003600001
 While servicing the vehicle dealership noticed that the upper and lower ball joints were worn out and needed to be replaced. *ak
04/12/2004160000201/15/1999
 1999 dodge durango upper ball joints failed while traveling on the highway. vehicle required towing to the mechanic. ball joints were replaced by an independent mechanic.*ak
10/05/200365000108/06/2003
 I purchased a 99 dodge durango in august of 2003 with 59,000 miles on it. the vehicle was said to have been through a thorough inspection and nothing was wrong with it. a month after owning it, i took it in because the speed sensor stopped working along with the headlight switch. while checking these things out, the dealership said the the ball joints and bushings were also in need of replacing. how can a vehicle that was fine need $1200 in repairs after one month?*ak
04/09/200492000401/11/1999
 While driving at high speeds, the vehicle vibrated, causing the driver to slow down. the consumer made contact with the dealership. the mechanic determined that the upper ball joints were wearing out prematurely. *ak the consumer also took the vehicle to the dealer, but they told the consumer that the vehicle was fine. the consumer took the vehicle to another mechanic to get a third opinion and was told three out of the four ball joints were shot. *sc *jb
04/10/200435000107/10/1999
 1999 dodge durango with 42,000 miles - faulty both upper and lower ball joints - both inner tied rods - water pump - excessive tire wear even though the tires were rotated every 6,0000 miles. *jb
02/27/200488000006/05/2002
 Took my 1999 durango in for inspection. it failed because it needed new ball joints and tie rods. i went to dodge dealer (zeiser, in st. peters, mo) , they concurred. i have an extended warranty (i bought the car used 2 years ago). they sent a rep. out & said it was normal wear & tear. repairs will cost me over 1 grand. then i saw the news special on tv! i see i am, by far, not the only one with this dangerous problem.
1
 After inspecting the vehicle a technician determined that upper and lower ball joints needed to be replaced. *ak
04/08/200477490106/20/2000
 1999 durango 4-wheel drive failed nh state inspection due to excessive wear in upper and lower ball joints. *ak
04/08/200485000111/23/2003
 The ball joints in my 1999 dodge durango have worn prematurely. i have had to replace both the upper and lower joints on both sides. *ak
03/06/2003610002
 On two separate occasions upper and the lower ball joints needed replacement because they were bad. this resulted in front end assembly separating from underneath of the vehicle.*ak
700001
 Consumer complained about a ball joint problem. consumer took vehicle to dealer for maintenance when it was discovered that the ball joints were so bad that the wheels in front were very close to coming off. consumer had vehicle towed. *ak
03/02/200498509110/14/2002
 Vehicle began making an odd noise while turning corners. took vehicle in to have the noise inspected. was informed that the upper ball joints (both) needed to be replaced and badly. in fact the technician who inspected the vehicle said and i quote,i would not put my children back in this vehicle until this is fixed. the following day i saw a report on the news about the exact same problem with these dodge durango's. my problem with daimler chrysler is that there were only 123 complaints about another dodge vehicle that was a hazard to drivers and they recalled them but there have been over 400 complaints about this potentially dangerous problem and they are refusing to help. i spent quite a bit less than average having mine replaced, in fact my total cost was $515.50 and from what i have read the average is around $1700.00. i also know that daimler chrysler is bragging that they made $3.5 billion in sales last year. they can afford to fix this problem for the drivers of these vehicles before someone gets seriously hurt or killed. *nm
04/02/200473200101/05/2001
 The upper and lower ball joints on front both sides had to be replaced. the mechanic that fixed them said that i was lucky the wheels hadn't fell off. i fixed it at my own expense of $319.10. *jb
03/25/200462000401/01/2001
 With 60,000 mile on my 1999 dodge durango had my upper and lower ball joints go bad which also caused damage to my tie rod ends. the truck was almost impossible to keep on the road. i ended up having to get them replaced by an outside repair shop to avoid having the same type installed. dodge would not cover these parts on my warranty which is in effect till 85,000 miles. *jb
11/15/200358000612/11/2002
 I have replaced all four ball joints on my 1999 dodge durango including the upper ball joints twice. in light of the recent developements and complaints by other dodge owners i feel it is appropriate to file a safety complaint with you as documentation for a possible recall on these parts. *ak
02/29/2004750001
 Upper and lower ball joints failed at 75,000 miles. *ak
06/10/200134056209/24/2000
 Problems with premature ball joint failure.*ak
1
 Request reimbursement for ball joint repair. *ph consumer found out after being informed by a television program about the excessive wearing of the ball joints associated with other dodge durango vehicles which was experienced by the consumer. *la
03/30/20041
 While driving 50 mph a knocking noise was heard coming from the rear. driver was able to drive the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed replacing due to corrosion. *ak
03/24/20041
 When driving at any speed over bumps consumer heard a loud noise coming from the front. consumer took the vehicle to the dealer, and the mechanic determined that both upper ball joints failed. *ak
03/29/20041
 While driving 25 mph the steering wheel was hard to turn. a squeaking noise was heard coming from the steering wheel. consumer took the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed to be replaced. *ak
03/26/20041
 While driving front end vibrated. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed replacing. *ak
03/26/2004600001
 While driving at 45 mph consumer heard a clunky noise coming from the front end. mechanic at an independent repair shop determined that lower and upper ball joints needed to be replaced. *ak
03/18/200485208110/10/2002
 I own a 1999 dodge durango, i had alot of noise coming from the under-carriage of my vehicle, they checked it over and had to replace the ball joints.they had worn out prematurely, costing me a large amount of unnecessary spent money. these very expensive vehicles should be built better than this and last longer for the money they cost.one thing wrong can lead to other problems and i'm not looking forward to anymore problems, i still have alot of payments to make, oh and by the way, the gas mileage is horrible,bigger full size vehicles get better mileage than the mid-sized dodge durango gets and the heater in the dodge durango is not built for the size of the vehicle, the venting is too small, i had this checked out at the garage also, compared to the diameter of the vent in the chevy or ford, i am very un-satisfied with my dodge durango---- i know now, looks isn't anything, and my next vehicle will be a chevy/gmc !!!!!!
04/09/2003100000303/15/1999
 I am writing to document the front-end repairs made to my 1999 dodge durango and the expenses incurred in 2003. i am asking that daimler chrysler reimburse me in full for these expenses. these repairs were necessary due to premature wear, which has been a documented design defect in numerous other dodge durangos of the model years 1998  2000. front-end repairs performed in 2003 to my dodge durango:
208/27/2003
 When turning the steering wheel to the left or right, the consumer would hear a clicking sound. the vehicle was serviced, and the dealer informed the consumer that the ball joints and the tie rods were loose. *ak while the vehicle was in motion, there was a loud squealing sound and when a bump was hit, the front end squeaked loudly. *sc *jb
03/04/2004405/30/2002
 We have been told by our local dealership that the ball joints are worn, and are excessively wearing our brand new set of tires. we are very upset that dodge is not doing anything about this obvious problem. we have never had a vehicle with so many issues before, the intake gasket, the abs sensor, the seal on rear axle, a seat belt that wouldn't work, and now this. very unhappy with the vehicle as a whole.*ak
03/05/200420000510/13/2001
 I own a 1999 dodge durango with approximately 64,000 miles. immediately upon purchasing the vehichle i have experienced a large poping and dragging sound when turning or performing a u-turn. recently i attempted to make a u-turn and my car nearly lost control and felt as if it would tip over. i took the vehicle in to cerritos dodge and i was advised that the vehichles upper and lower, right and left ball joints were completely shot. all were replaced. i continue to experience the popping and dragging sounds. upon purchasing the vehichle, i have had to change the (all four) tires 3 times, obtain 3 wheel alignments, change the battery (went completely dead at approximately 25,000 miles) repair the brake light switch (brake lights wouldn't turn off), and repair door/hatch locks (unable to lock and make loud buzzing and clicking sound). *ak
01/06/2004830001
 Dealership replaced the lower and upper ball joints at 83,000 miles at consumer's expense. *ak
03/11/20032
 Upper lower ball joints, both sides repaired once with vehicle having under 32,000 miles on it at dealership where purchased. right side repaired again at independent mechanic at 49,000, upon failure of safety inspection. left one would soon need to be replaced also. *jb
03/18/200478321305/10/1999
 1999 dodge durango had worn ball joints and steering end links. was making a popping sound evertime i turned left or right squeeked when i went over bumps. *ak
1
 While driving a loud noise was heard coming from the front. vehicle was taken to the dealer for inspection , and mechanic determined the need to replace the upper and lower ball joints. *ak
02/17/2004440002
 While driving at 35 mph consumer heard a rattling sound coming from the front end. vehicle was taken to a independent mechanic who determined that upper and lower ball joints were worn out on both sides. also, consumer heard a clanking sound coming from the engine. dealer examined the vehicle, and found that a new transmission was needed.*ak
04/22/20031
 At 40,000 mi.check up on my dodge durango 1999 it was found to be the boots around my upper ball joints were ripped. at 45,000 miles the rubber boots around the lower ball joints are ripped. these are from the factory and should not be happening for such low mileage. these are permently greased and the damage is unknown when there is rips and dirt, etc is getting up in there. there is several hundred complaints about this and when is the government going to make a recall. it is a shame someone has to be killed before something is done. there is no recall or action being taken up to this point to repair this problem. what do you suggest we do? this is very expensive to fix and the vehicle itself is not cheap. i enjoy driving my durango, but now cannot take it on the highway. please help!*ak
03/09/200433400109/01/1999
 Upper and lower ball joints failed. *ak the consumer was also the tie rods were bad. *jb
03/16/200433327104/18/1999
 I was informed today that my 1999 dodge durango needs upper ball joints for the second time since i have owned the car. the first time the car had 33,327 miles on it and this time it has 87,000. i owned the car for two years the first time and now it will be five years in april 2004. the first time herb chambers dodge replaced both upper control arms and both lower ball joints. *nm
03/12/2004690001
 While driving driver heard noises coming from the front of the vehicle. consumer took the vehicle to the dealership, and mechanic determined that the right upper ball joint failed.*ak
70000106/12/2003
 The ball joints on the passenger broke. a mechanic indicated that this happened after lifting vehicle up on the lift. *ak
03/13/200485300111/13/2002
 Upper ball joint failure. driver's side extremely bad, passenger side needs changed.*ak
03/01/200467000102/01/2003
 Pe 03-032, front suspension. upper ball joint failure: while driving at any speed and when turning corners a clicking sound was heard from the front end. also, when driving straight there was a groaning sound coming from the front. the vehicle was taken to the dealer, who determined that the upper and lower ball joints were worn out. *ak *sc *jb
11/09/2001
 I cannot believe that you closed the investigation with crystler. pertaining to the ball joints on dodge durangos. ours failed,we had them replaced at 50,000 miles. they put the same size ball joints on the car. we had just put on new tires and because of the faulty ball joints it completly ruined them with in 2 months. i then checked the old ball joints myself. what i found was amaxing. the ball joints on these cars are the same size as the ball joints on my artic cat atv. would you not think they would be larger because of the capacity of weight the durango carries. so 1100.00 later i am wouldering how long these ball joints will last. or am i better off having my wheels fall off and causing a serious accident or death. this is a very unsafe situation.*ak
03/15/2004500001
 At very low mileages independent shop replaced the lower and upper ball joints at consumer's expense. dealer notified.*ak
03/12/199982000109/01/1999
 Ball joint failure. *ak
01/04/2004600002
 Upper and lower ball joints wore out prematurely. consumer later noticed there were no grease fittings on the ball joints. *ak
03/08/2004620001
 Upper and lower ball joints failed at 62,000 miles, and had to be replaced. *ak
03/09/2004102/16/1999
 While driving, the consumer heard a cracking noise coming from the front of the vehicle. vehicle was taken to the dealer, where the mechanic determined that the upper and lower ball joints were defective. dealer recommended not driving the vehicle. *ak *jb
10/11/200350000109/01/2001
 The consumer stated that the upper ball joints were on the verge of falling out. *ak the consumer had numerous front end alignments which did not help the tire wear. *sc the lower ball joints failed as well. *jb
1
 Steering shook violently and became hard. then, noise came from the front wheel. consumer had the vehicle serviced by technician, and technician determined that ball joints needed replacement. *ak
08/12/200369000102/20/1999
 Ball joint failure on my 1999 dodge durnago. *ak
2
 While backing out of the driveway at less than 5 mph right front wheel separated without any indication from the truck. this caused the truck to drop to the ground immediately. after the truck was inspected consumer was informed that the problem was due to upper ball joints wearing out. *ak
1
 After having serviced the vehicl technician determined that upper ball joints needed replacement. *ak
1
 While having vehicle serviced technician determined that right upper and lower ball joint needed replacement. *ak
03/10/200429800111/07/2002
 A service call found that the ball joints on our 1999 dodge durango were worn and should be replaced. we had our vechicle checked because of reports done by cbs news where there had been a number of incidents where worn ball joints on newer model durangos had caused wheels to fly off while on the road. the news report on cbs indicated an nhtsa had been receiving complaints and had been investigating this defect. *ak
03/10/2004700001
 While driving 55 mph, the rear driver side wheel sheared off. the driver was able to maintain control of the vehicle, and pulled over to the shoulder. driver had the vehicle towed to the dealer for an inspection. the mechanic replaced the upper ball joints. *ak *jb
420002
 Consumer took vehicle to dealer for ball joint problem. at 42,000 miles upper and lower ball joints were worn out, and were replaced by mechanic.*ak
12/23/20031550001
 Upper ball joints failed, causing severe damage to the lower ball joints and the tie rod end. *ak
07/01/200450000102/08/2003
 The vehicle was inspected by two dealers. both dealers determined that the front upper and lower ball joints wore out and the front tires were about to detach from the vehicle. *ak *sc *jb
580005
 The upper and lower ball joints, the tie rod ends and the sway bar have been replaced twice. also the front hubs have been replaced three times. the dealer cannot determine why the parts keep failing after a short period of time. please provide further details.*ak
03/05/20042
 Consumer took the vehicle to the dealership to be inspected, and mechanic determined that upper ball joints and tie rods were wearing out prematurely. *ak
11/27/200250000005/25/1999
 I had to replace the upper ball joints (both sides) on my 99 durango when it had @ 50,000 miles. brand new set of tires was wearing on the inside, took it to a mechanic and he said the ball joints were so bad he would not drive it across town. replaced both ball joints and replaced tires. then on feb. 20,2004 with 93,000 miles on it the transmission went out. spent $600.00 on ball joints, $350.00 on tires, and $3,200 on a transmission.
03/04/2004740001
 When driving at low speed, backing up or turning the wheels, the vehicle produced a loud knocking noise. the dealer stated that there was no defect. *ak *sc
02/17/2003560005
 Our engine ceased after having repeated problems with the oil pump, we were called liars by the dealership and diamler chrysler. they don't seem to want to take responsibility for anything. when i took our durango in because the front end kept pulling to the right after we paid $5200. for our motor to be replaced, i was told we needed new tires and a front end alignment. so i took it to another place to have the work done, since my confidence in the dealership was gone. only to be told they could not allow me to take the car back out on the road with my children in the car, do to the ball joint. he said it would take one pothole and i'd probably roll my car, another $1200. later and i could have my car back. what is up with this? they allowed us to risk our lives driving this vehicle, and diamler chrysler seems to care less about all the problems with this suv, how many people out there are spending money to keep fixing this vehicle and trying to make the payments. we got rid of a car so we wouldn't have to make repair payments and right into a nightmare. when is someone going to do something about the problems with this vehicle, and i think we should be reimbursed for all the repairs that they knew about and did nothing to fix. it's not fair to the public to have to dig in their pockets to fix a mistake that diamler has known about and refuses to do anything to make it right for the consumers! we are the people that purchase your product, you should be more supportive rather than calling people liars!! you well knew that the problems with this vehicle and yet you continue to sell them, with no regard to the consumers that drive their families in these cars, we could have been killed, what would have happened then, or would that have been our fault as well.
03/09/2004780001
 While driving consumer heard a loud noise, it sounded like it was coming through the font end, vehicle was taken to an independent repair shop, and mechanic determined that lower and upper ball joints needed to be replaced. *ak
03/15/2004102/01/2001
 While driving 45 mph a knocking noise was heard coming from the driver side wheel. the consumer drove the vehicle to the dealer for inspection, and the mechanic replaced both the upper and lower ball joints due to worn parts. *ak *sc
02/10/200450000512/31/2002
 I had to replace wheel cylinders,ball joints,and ball bearing on my 99 durango was told my wheel was falling off. i was lucky to be alive. i should be reimbursed for this. i couln't get my vehicle inspected because of this. it has been a hardship on me $1000.00 i had to pay to have this done. i'm disabled and could not afford this.*ak
105/11/2003
 Front ball joint bearings are squeaking when vehicle goes over bumps. mechanic states that the wheel may come off.*ak
03/08/20041
 When consumer took vehicle to dealer for regular maintenance she was told that ball joints were bad. she had not had any problem yet, but did not want to have any. when consumer purchased the vehicle in may 2003 she was shown where new ball joints were recently put on. but currently now she did not know whether she was told the truth or not. she s did not know how they could have gone badly so soon. *ak
03/08/200480050101/01/2000
 Independent repair shop replaced the lower and upper ball joints at consumer's expense. *ak the mechanic stated that the ball joints were seriously worn. *nm
03/08/20041
 While driving there was severe vibration in the front end of the vehicle. independent repair shop determined that ball joints needed to be replaced. *ak
03/08/20041
 Independent repair shop replaced the ball joints at consumer's expense. *ak
02/26/2004510001
 While having vehicle serviced by a mechanic for another problem consumer asked them to check the ball joints. upon inspection of the ball joints mechanic determined that the upper ball joints were bad and needed to be replaced. *ak
10/20/200352000210/30/1998
 Our dodge durango had to have new upper ball joints replaced along with new tie rods in order to have the front end aligned properly. these parts were defective on this vehicle since it was bought new by us in oct. 1998.*ak
947501
 Consumer complained about a ball joint problem which was causing front end noise. consumer took vehicle to dodge dealer, and was told that she was driving on bad tires. later, was told that ball joints were defective.*ak
10/06/1527160002
 Ball joints failed at 16,000 miles and 34,000 miles. *ak
12/31/2003104000210/01/2002
 While driving, the consumer heard a grinding noise in the front end. the dealership indicated that 3 of the balls joints were defective, and needed to be replaced. also, the front right wheel was loose. *ak *sc *jb
02/27/200478000110/23/1998
 Upper ball joints cracked without warning. *ak three months after replacing the lower ball joints, the upper ball joints needed to be replaced. *ph
03/05/200390000112/01/1998
 While driving at 60 mph there was vibration in the front end. the vehicle was taken to the dealer and the mechanic determined the ball joints needed to be replaced. . *ak *sc *jb
2
 During a vehicle inspection technician determined that ball joints wore out prematurely. this was the second time that ball joints had to be replaced. *ak
109/08/1998
 While driving a clanking noise came from the front end. mechanic put the vehicle on the lift, and determined that upper and lower ball joints were defective. *ak
03/05/20041
 While driving at any given speed and turning to the left or right consumer heard noise coming from the front end. independent shop replaced the upper ball joints at consumer's expense. *ak
11/01/2003105000206/01/2002
 While driving steering wheel was loose. upon inspection of the vehicle mechanic determined that the passenger's side upper ball joint was loose, and the tire could fall off at anytime. also, mechanic indicated that both the upper and lower ball joints needed to be replaced, but the parts were on a nation wide back order.*ak after parts were replaced, consumer again experienced steering becoming loose. also, repair was made on transmission pan gasket due to a bolt stripped out of the pan. *la
12/16/2003600001
 While rotating the tires mechanic determined that the upper and lower ball joints needed replacement.*ak
02/27/200465282206/01/2003
 While turning at 15 mph consumer heard a loud squeaking noise coming from the front frame. *ak the following parts were replaced on the vehicle: upper/lower ball joints, tie rods, and bushings. *mr
02/04/20041
 Was driving 45 mph hears a noise, like metal to metal. took vehicle to independent mechanic, who determined that front upper/lower ball joints were coming apart and were unstable. they would need to be replaced.*ak *nm
02/20/2004650001
 While driving, consumer heard a loud noise coming from the front driver side ball joints. *ak
03/04/20041
 Today i am having my upper ball joints replaced on my 1999 dodge durango with 56000 miles. my mechanic found the problem during a routine oil change and said they were severely worn. that night i saw the report on cbs news. add this to the file on the durango. thankfully we caught this before there was an accident. *jb
850002
 Ball joints were replaced at 85,000 miles. currently, the cv joints need to be replaced. *ak
10/28/2003330002
 To much play in the upper ball joints. *ak
06/21/2003640001
 During a vehicle inspection, the mechanic determined the right front upper ball joint was not in compliance and the right front wheel was about to detach from the vehicle. the right front ball joints were replaced, however before the inspection the vehicle showed no signs of ball joint problems. *ak *jb
02/19/2004880001
 There's a grinding noise in the steering wheel when making a left turn or reversing. the mechanic indicated that the right upper ball joint was bad and needed to be replaced.
01/26/1999610006
 Consumer replaced the upper ball joints twice. also, when brakes were depressed they pulsated. rotors, pads, calipers, and master cylinder were replaced at least once. also, transmission was replaced.*ak lower ball joints were also replaced. *la
02/04/2004517531
 Upon having the tires rotated the dealership noticed that the right upper ball joint had a lot of play in it and needed to be replaced. the cause of the failure is yet to be determined.
03/04/20041
 Consumer took vehicle to the dealer for an oil change, and mechanic determined that upper ball joints needed replacing due to worn out parts. *ak
1
 When driving over bumps front end pulsated. vehicle was taken to the dealer for an alignment, and mechanic could not do the alignment because the ball joints were defective. *ak
03/04/2004
 Independent shop indicated to the consumer the need to be replaced the lower and upper ball joint. please provide further information.
03/04/20041
 Consumer took vehicle to dealer for an oil change, and mechanic determined that both upper ball joints needed replacing due to worn out parts. *ak
8700010
 While driving over bumps vehicle made a squeaking noise. consumer suspected the problem was caused by defective ball joints. consumer will have the vehicle inspected. *ak
03/04/20041
 Technician noticed that while replacing the front tires all four ball joints wore out prematurely, and needed to be replaced. *ak
01/15/20041
 When my husband took my 1999 durango 4x4 in for maintenance on the transmission the mechanic stated that the front left upper ball joint was in need of replacement. this was at a dodge dealer and at no time did the mechanic give any indication that this was an ongoing problem with the durangos. when i saw the report on cbs news i then realized that my durango was not safe to drive. i have scheduled to have the ball joints replaced because i can't wait for chrysler to issue a recall and risk the safety of my family.*ak
07/15/2003650001
 While driving at any speed and when turning corners consumer heard a clicking sound coming from the front wheels.*ak
03/04/2004010/02/2001
 I have a 1999 dodge durango that's having upper balljoint problems. you had a news report of this problem accuring with durango and dakotas. i recently found out this was going on with my vehicle.
03/04/2004
 While driving at any speed, consumer heard a loud noise coming from the front end. independent shop replaced the lower and upper ball join, at owner expenses of $1300. dealership notified.
3
 Had taken vehicle to an independent tire mechanic for replacement of tires. while replacing the tires mechanic determined that front upper ball joints were worn out. this problem was causing front wheel spindle and hub to move very easily. the upper ball joints were replaced. *ak
02/15/2003106/20/2000
 Had to spend 2,100 dollars to have front upper and lower ball joints replaced on both sides. after dodge dealer red tagged our vehicle as unsafe to drive.dodge failed to inform us of an ongoing problem with the 1999 dodge durango front suspensions.we had the vehicle repaired at another shop due to cost.*ak
10/20/2003003/20/2000
 Upper ball joints are worn out on my '99 durango. i was told this by a tire shop when i went to buy new tires. the front end noise and handling difficulty are on the increase since this problem was diagnosed in october of '03. i took my car to tire discounters in centerville, ohio.
06/10/200242000106/06/2000
 With only 42,000 miles on the vehicle i was told that all four ball joints required replacement during a routine inspection. i was also told that i should not drive the vehicle without replacement because the ball joints were so bad.*ak
980001
 Consumer complained about a ball joint problem. while driving 25 mph driver noticed a noise in the front of the vehicle. later, the wheel on the front driver's side came off. *ak *nm
12/30/200364
 We had the upper and lower ball joints replaced in dec. 2003 costing us 1,100 dollers and we still have a noise in the front end and we have had it to 4 mechanics they looked at the durango and none of them know what the problem is. thank you for you time.*ak
03/10/2003700001
 19 99 dodge durango ball joints noise in the front end of vehicle dodge refuses to correct the problem, from the substanderd parts hey built the durango with.*ak
02/27/200461600108/28/2003
 I understand from manufacturer you are investigating ball joints in 1999 dodge durangos. i just replaced 2 ball joints @ 61,600 miles ! never, ever, in 38 yrs. ever replaced ball joints in any of my vehicles. i think damilerchrysler needs to recall so we can be reimbursed.*ak
01/12/200172000106/12/1999
 I own a 1999 dodge durango which i used mainly for commuting to and from work. at around 70k miles i noticed abnormal tire wear on the right front tire and broought the vehicle in to a dodge dealership for service. the service manager stated i needed replacement of both the upper and lower balls joints. the quote was just under $1000. i had just the upper ball joibts replaced. for the type of use and mileage on my vehicle i don't consider this anywhere near normal wear. there is a problem. i brought the vehicle in 14 months later and the dealership stated i need the upper ball joints replaced again. for normal wear this is getting to be quite expensive.*ak
02/24/200461000007/24/2002
 Had my 1999 dodge durango serviced and they showed me where all four balljoints are failing. (there is play when there should not be any.) they stated this is any early failure and a consistent problem with this and a similar vehicle from dodge. failure while driving could have lead to a death.
02/19/2004103/20/1999
 Play & separating of ball joints. *ak
02/17/200470097301/06/2003
 Vehicle was taken to the dealer for service of the brakes. mechanic determined that upper and lower ball joints and tie rod had to be replaced. *ak *mr
02/12/2004690001
 Consumer took vehicle to the dealership to be inspected and mechanic determined that upper ball joints were wearing out prematurely. *ak
02/19/2004102/15/2000
 I had taken the vehicle into a local garage to have checked out. i was told my lu ball joint was very bad and one good hit to a pot hole was all i needed to have it go. in 2000 had a problem with loud clunking noises coming from the front. at that time the dealer had replaced all the bad ball joints except the lu one which still had some play in it. now i am being charged to replace this one because the warranty is up. *ak
02/19/2004100000109/01/1999
 After the consumer heard about the faulty balls joints on dodge durango's she took her vehicle to the dealer for a check up. the technician indicated that the vehicle wasn't safe to drive because the ball joints were loose. for safety reasons the consumer had the ball joints replaced immediately to a tune of $900.00 dollars. the consumer was told that her vehicle was not included in the recall. *nm *la
02/12/200485000108/01/2002
 The consumer took the vehicle in for a front end alignment. the mechanic informed the consumer that the upper ball joints were worn and needed replacement. the manufacturer is aware of the problem (pe 03-032, front suspension, upper ball joint failure ). *nm *la
02/16/200473700205/29/1999
 While driving steering wheel intermittently pulled to the right. dealership was notified, but did not resolve the problem. *ak the ball joint were completely worn out. the vehicle had never been used off road nor was it subjected to harsh treatment. the consumer only used the four wheel drive 8-10 times and feels that the ball joints should have lasted at least 100000 miles. *nm
02/17/200465000106/20/2001
 My 1999 dodge durango with 65,000 miles of gentle all highway driving has just been diagnosed with completely shot upper and lower ball joints. the only symptom of alignment problems was excessive wear on the inside portion of both front tires. the front end can not be aligned until about $500 worth of repairs are done. no way should ball joints wear out at about the same pace that tires wear out. there is absolutely positively a design or materials defect associated with the ball joints. please don't wait for the rash of accidents that is sure to come as a result of this problem before taking meaningful action. at the very least dodge durango owners should be notified of a potential problem and be encouraged to have a qualified technician perform an inspection of front end suspension components. *jb
02/17/200480000110/22/1999
 Vehicle was taken for a routine general maintenance and the mechanic determined that the upper and lower ball joints wore out prematurely. *ak the consumer noticed cupping on the inside of the tires. *jb
02/11/2004110000312/20/2000
 Ball joints on 1999 doge durango. oday i am replacing bad upper and lwoer joints in my 1999 dodge durango for the third time. they were very loose. at some point someone is going to loose their life with this ongoing and very obvious problem. please do something. *ak
12/15/2003980001
 Vehicle was taken to a safety inspection station. during the inspection mechanic determined that upper ball joints were not in compliance. vehicle was taken to the dealer, who inspected the vehicle, and found that upper and lower ball joints were worn out, and replaced them. *ak *mr
01/17/2004850005
 Upper and lower ball joints wore out prematurely. *ak
460001
 While driving wheels shook erratically. consumer took vehicle to dealer, who determined that upper ball joints and the inner tie rods needed to be replaced at 46,000 miles. *ak
02/08/200483000108/03/2002
 Upper ball joints are no good. *ak
02/06/200494243107/22/2000
 For almost 1 year, there was a popping sound in front of suv. when still under warranty, ask the dodge mechanic about it, but could never find it. in july after hearing about investigation about front wheel suspension, caused by ball joint wear, i wrote the dodge company and ask if that might be the problem. their answer was no. now, my vehicle is in shop, having to have the front ball joints replaced because my mechanic said it is unsafe to drive......i believe with all the complaints about this it is a defect and should have been addressed and repaired before the vehicle is this old....we enjoy our durango and have been pleased with it. we have had window problems, but just had them fixed.....my wife has bad knees and this suv is the perfect height to get in and out comfortable. *ak
600001
 While driving consumer heard a popping noise coming from the front end of the vehicle. dealer indicated noise was due to premature wear of the upper ball joints. *ak
01/15/20041
 Consumer took the vehicle to the dealership for inspection, and mechanic determined that the upper ball joints failed.*ak
470003
 While driving vehicle was shaking and heard noise coming from the front end. vehicle was taken to good year to perform a front alignment. technician determined that upper ball joints, lower ball joints, and the constant velocity joint needed to be replaced at owner expense of $1000.00.*ak
01/29/20031
 While driving the vehicle, the driver heard a loud noise coming from the front of the vehicle. the owner took the vehicle to the gas station. the mechanic informed the driver that the upper ball joints are wearing prematurely. *nm
480001
 While driving at any speed consumer noticed vehicle was swaying. vehicle was serviced, and technician determined front ball joints wore out. *ak
01/20/20041
 I reported to daimler chrysler motors corporation that i had new tires installed on my 1999 dodge durango and also had the service tech inspect the upper and lower ball joints, to make sure they were in good condition, since i had seen a report on tv that these were becoming a problem on this type vehicle. the service tech confirmed that both upper and lower front ball joints were very loose. i immediately called the local dealer to see if dodge was going to make the repair. he said no, this is a job that will require approx $600. to complete. i am reporting this to your office , to make record that i have this problem and when it was reported to dodge, which i sent a complaint via email to them as well. i have had regular oil changes and lubrication on this vehicle and can present documentation as well. this problem should not be happening.. i have never , ever had to repair front ball joints on any vehicle i have ever owned.. i expect this repair to made my dodge and an upgrade to the ball joints to fix the problem to my vehicle .. although my durango is drivable at this point. thank you i would appreciate any help you can give me to help me get this taken care of.*jb
01/23/200460500101/09/2003
 I took the car in to get new tires and have steering checked out. found a problem with the ball joints. *la
09/13/200353628107/14/1999
 Purchased my 1999 dodge durango in july 1999. this vehicle has always been serviced at the local dodge dealership in little rock at the service intervals that chrysler recommends in their service manual. i started having problems with my durango at 51,492 miles with the check engine light coming on. i immediately took it in for service. the service dept. told me that the vehicle's computer said i had a blown head gasket along with #7 injector being bad. so a new platinum gasket, #7 injector and injector service was done at a cost to me of $814.72. at 52,085 miles the check engine light came on again. again into the dodge service dept. only to find out that now the engine computer is bad (pcm213) and will be replaced under dodge's 80,000 mile warranty. my thinking at this point was that if the computer was giving out false information at 51,492 miles then perhaps my $814.72 bill for a new platinum gasket wasn't justified. of course, the service dept. assured me that these repairs were indeed necessary at the time. at 53,628 miles i grew concerned about upper/lower ball joints being bad on my durango after watching a cbs news report. as i was planning a cross country trip for the holidays, i had the service dept. evaluate the balls joints before i left, and sure enough, my durango needed upper and lower ball joints and a right tie rod. because this problem can be so dangerous i was instructed not to drive the vehicle and had to take alternate transportation on my trip. new parts were ordered and the dodge service dept. replaced the upper and lower ball joints on both sides and a right tie rod arm at a cost to me of $952.10 plus a $57.82 diagnostic test to tell us these parts were bad in the first place. i feel that my vehicle is unreliable and not one that i can depend on in the future. these are safety defects that chrysler should have fixed at no cost to me. i cannot afford to repair this vehicle anymore. *la
01/23/2004660000104/04/2000
 We have several complaints about our 1999 dodge durango. we have had the pcm go in 2003, luckily my wife did research and found out there was a recall and it was covered. the front suspension ball joints are blown and now our dealership has informed us that we need to spend $5100.00 to repair the engine due to the oil pump is blown. the engine will seize if my wife attempts to drive the durango. there just seems to be a common thread here since most of the complaints i have read about are the same complaints we have. *la
10/10/200373750109/22/2003
 I had to replace all ball joints on a 1999 durango that had only 73,000. miles on it. the mechanic said he sees this frequently on durangos. he thought there was a problem because this usually does not happen at such low mileage. th hub and the bearing one one side had to be replced also. the mechanic said the wheel possibly could have come off had i not spotted the problem and had it fixed. i have heard of many complaints similiar to this, so i decided to let you know about it.*ak
09/09/200356880009/15/1999
 Upper and lower ball joints, upper arm, right inner tie rod, and all sway bar bushings had to be replaced due to excessive wear at 56,880 miles. cost was over $1400.00. the squeaking noise indicating the problem with the ball joints had been noted since 30,000 miles but the dealer's service department was unable to determine the problem at the time so the durango was out of warranty at the time of repair.
01/13/200490250105/01/2003
 While driving consumer heard a loud popping noise coming from the front end. dealerships mechanic determined that the problem pertained too the upper and lower ball joints. *ak *la
01/01/1901700001
 Consumer complained about a ball joint problem. *ak the consumer's vehicle failed inspection because of worn out ball joints. the consumer believes a recall should be initiated. *nm
63000109/01/2003
 Consumer complained about defective upper and lower ball joints. *ak *nm
530002
 During a vehicle state inspection mechanic found the upper and lower ball joints were wornout. also the transfer case was not shifting properly. *ak
12/18/200342150403/27/2002
 After seeing the news articles on tv, we had the ball joints on our durango checked and we were told that all four needed to be replaced. we did not want to have an accident and be one of the fatalities due to this very dangerous situation. we went ahead and replaced them in hopes that there will be a recall. we request that you do a recall. also, the back latch rattles very loudly and we cannot make it stop. *cb
12/01/200350000105/15/1999
 Upper ball joint wore out too soon auto had 50,000 miles. i was told to replace them when i had new tire installed.
12/30/2003660004
 All 4 ball joints bad at 66000 miles. *ak
01/09/2004102/23/1999
 1999 dodge durango purchased new needing both upper/lower ball joints and tie rods replaced at 56,000 miles due to excessive wear.*ak
01/07/2003106/01/1999
 The vehicle was taken to the dealership for an inspection, and the mechanic informed the consumer that the upper ball joints failed. *ak *sc *jb
08/10/200365000104/07/2003
 I have a 1999 dodge durango that i purchased about seven months ago, it had 69,000 miles . about a month later the front ball joints, upper & lower,were bad also the control arm bushings are bad. i believe this is a manufacturer defect. i tried to find these parts to repair my vehicle, but there are no replacement parts available at our local autostores. i believe these parts should be recalled... thank you very much... steve kennett. *la
73000103/12/1999
 Front end shook very hard at high speeds. took vehicle to dealer, and they replaced the left and right lower and upper ball joints. *ak
106/13/2003
 While driving vehicle made a squeaking noise. took vehicle to mechanic and mechanic stated the ball joints were defective. *ak
12/20/2003720001
 Vehicle continuously pulled to the right while driving. dealership was unable to perform a front alignment due to premature wear of the upper ball joints. also, steering column was defective. *ak
01/07/2004650001
 Consumer complained about a ball joint problem. *ak *jb
01/06/20041240001
 While driving at any speed consumer heard noise from the front end. independent shop indicated the need to replace upper and lower ball joints. *ak
01/05/2004330002
 Dealer replaced the driver's side upper and lower ball joints at 33000 miles and at 75000 miles. *ak
12/24/200344230101/12/2001
 While driving driver heard a grinding noise in the front end. when turning left or right vehicle shimmied. took vehicle to the dealer, and they replaced the ball joints on the left and right sides. *ak
08/26/2003403042
 Problems with ball joints resulting in vibration in front end of vehicle. *mr there was movement in the ball joints and they were all replaced. *sc *jb
01/02/2004109/14/1999
 1999 dodge durango 4wd, 65000 miles. upper and lower ball joints have nearly 1/4 inch play in them. pops and clunks especially when turning.*ak
12/19/2003500001
 Mechanic was unable to perform a front end alignment because the upper ball joints wore out prematurely. *ak
12/17/200363551001/29/2001
 A block after i changed from full-time 4 wheel drive to 2 wheel drive, i heard a loud pop in the area of the front right wheel and it started pulling hard to the right as a result of the front right tire dragging. i took it directly to the dealer (mark roberts motors). they took 2 to 3 days trying to figure out why the front end was binding up but not when it was on the lift. i mentioned i heard reports about problems with the ball joints and the next day they told me that both the upper and lower ball joints on the driver and passenger sides needed to be replaced as well as the driver side tie rod. the repairs and alignment cost $1026 and appear to have resolved the problem. the mileage at that time was 63551.
12/30/200350000102/05/1999
 Upon inspection of the truck the mechanic confirmed that both upper ball joints were prematurely worn and needed to be replaced. please provide any additional details. *jb *mr
09/20/200360905002/15/2002
 Premature failure of upper and lower ball joints on 1999 dodge durango at 60,905 miles.
12/05/2003470001
 The upper and lower ball joints wore prematurely. the cause has yet to be determined. *nm dodge refused to pay for the repairs. most of the vehicle's repairs were covered under the extended warranty. *nm
08/01/200350000410/04/2000
 Faulty balljoints dodge durango
12/27/20034400011/28/2001
 Lower ball joint had to be replaced at 44,000 miles, upper ball joint had to be replaced at 53,000 miles. i have a 1999 dodge durgango slt.
12/29/200326000202/01/2002
 While driving 65 mph, the vehicle vibrated uncontrollably. the driver was able to maintain control of the vehicle. the consumer t drove the vehicle to the dealer for an analysis, however the mechanic could not resolve the problem. *ak the dealer determined the upper ball joints needed to be replaced, the first set was replaced at 26000, the vehicle is now on the second set of ball joints. *jb
12/09/2003770001
 Pe 03-032, front suspension/upper ball joint failure: while having an oil change consumer discovered that the upper ball joints were on the verge of collapse. manufacturer and dealer were aware of the problem.*ak
10/18/200355000105/27/2003
 I owned a 1999 durango that had to have the upper front ball joints replaced. according to my mechanic i was lucky and that the front tire was ready to come off. i got to him in time. of course the only kind he could replace them with ,that were available to him were the non-greaseable kind. the same kind that came with the suv. i am not looking forward to this problem again. i should not have to. *ak
07/19/200137438203/01/1999
 The ball joints failed, causing all 4 tires to wear improperly, twice.*ak
12/26/2003420001510/13/2001
 Purchased used oct 13, 01 41,626 miles oil change dec 12, 01 46,722 mies. oil change feb 23, 02 50,310 miles. may 15, 02- replaced oil send unit, cleaned / adjusted the rear brakes, system check /reprogramed enignine controller. ext day oil guage light / fluctuating 0-110. 3 days later oil change , pcv valve replaced, 55,669 miles. *ak july 12, 02 engine blew #2 rod busted . warrenty company denied repairs due to sludge in engine. proved 3 oil changes in 6 months i owned vehicle engine & battery cables replaced . august 14, 02 after engine repair drove car to gas station ,turned e off, filled with gas, wouldn't turn over. car engaged, ticking noise, service dept said normal. purchased battery. sept 13, 02 check gauge light on, temperature gauge fluctuate 0-260, oil temp gauge to 110. told no coolant, told looking for leaks. told coolant topped off sept 16, 02 oil temp light fluctuated toward 110 mark. checked oil - quart low. added quart. sept17 , 02 green fluid leaking, vehicle towed to dealership. water pump/ by pass hose replaced. drove off the lot found air cond not working, compressor not connected sept 22, 2002 engine rev / tachometer stick at 4-5 check transmission / oil levels. oil 2 quarts low. oct 10,02 tachometer reved car would not engage . sensor in transmission out. replaced sensor. left shop , at 60 mph could feel vibration by gas pedal, engine would rev, tachometer would jump. unable to dup the prolbem. vehicle hooked to computer no abnormal readings 10/22/02 replaced upper ball joints, tie rods, and shaft, front end alignment. 12/02 purchased 2 tires. 6/03 replaced alternator purchased 2 tires front end alignment . 11/03 replaced starter /battery cables 12/26 dealer service department , engine reving, tachometer jumping, crunch in the front end, car not going into reverse. replace lower ball joints /4 tires due to uneven wear
11/28/20031
 Upper control arm bushings and ball joints started making noise after 12,000 miles and had to be replaced by 50,000 miles. the cost of replacing these components was over $750.00. *la
12/05/2003370002
 While driving consumer heard a loud knocking noise coming from the front ball joints. dealership mechanic tried to repair the vehicle, but was unable to resolve the problem. *ak
12/24/2003201/03/2001
 I am having to replace both sets of ball joints at 45,000 mi on my 1999 dodge durango. i have replaced rear tie rods, front u joints, and transfer case during the past six months. none of this has been covered by warranty. *ak
12/23/200352400405/05/2001
 1999 dodge durango with 52,000 miles passed inspection in april 2003. on dec 23,2003, it was discovered that the vehicle needs 4 new ball joints. ball joints wore out in a 7,000 mile span. i find it difficult to believe that all 4 ball joints went bad at once. i believe that this relates to a product deficiency in manufacture.
12/21/20031
 The owner took the vehicle to the dealership for inspection. the mechanic informed the owner that the upper ball joints had failed. please provide any additional information. *nlm
290002
 Consumer complained about front end suspension problems, including ball joints. *ak (upper and lower ball joints) *sc the consumer stated the ball joints were replaced at 33,000 and needs to replaced again at 59,000. *jb
12/19/200359000102/07/2002
 Upper and lower ball joints failed at 59,000 miles. *ak the lower ball joints on the both right and left sides were badly worn to the point where an object could have caused a great amount of damage. the parts were replaced. there were no grease fittings in any of the factory ball joint. *sc
12/15/200387000101/01/2000
 We own a 1999 dodge durango.... wheel, brake rotor and steering knuckle separated from the vehicle.... ball joint separation seems to have been the problem... apparently, this is a continuing issue with these vehicles. *la
09/18/20031
 After seeing a report on the television about defective upper ball joints, i became concerned. i have noticed a squeaking noise every time i go over bumps and the noise comes from underneath the front of the car. i believe there may be a seious problem with my durango and called my mechanic to make an appointment. i am putting this in writing to establish a record if there is a problem. i will keep you informed.*ak
106/03/1999
 When driving, braking or going over bumps, the ball joints would make a popping noise. *ak *sc *jb
10/01/200350000111/01/1998
 Dodge durango ball joint investigation please add my name to the ball joint roster. i have recently replaced one upper ball joint at my own expense. own a 1999 dodge durango purchased in new jersy.*ak
03/06/2003850001
 Premature failure of upper ball joints on 1999 dodge durango. *ak
07/01/200240000106/01/1998
 The uper ball joints prematurely wore out. i had to replace them at 40k miles in july 2002.*ak
12/19/200381000
 Vehicle was taken for a routine general maintenance, and the mechanic noticed that all four ball joints felled worn out prematurely. also consumer had problems with water pump and the serpentine belt.*ak
12/17/2003111/15/1998
 Dodge durango-upper & lower ball joints need replacing front & back tie-rods replaced 2002, 1999 - 88,000 miles. *ak
11/18/20031
 Vehicle pulling to the right took to shop and they told me the vehicle is unsafe to be on the road and that the ball joints could fail at any time. this is the only vehicle i have so i have to drive it daily. *ak
12/09/200333000108/05/1999
 My 1999 dodge durango with only 33,000 miles: worn upper ball joints had to be replaced on 12-9-03. approx. cost $500.00 not covered by warranty.uch too soon for the light duty which this suv receives.*ak
12/04/20032
 After only 60,000 miles i have had to replace all 4 ball joints and have replaced my rotors twice. i have complained to my dealer about my brakes not long after i purchased my vehicle and have had trouble with them ever since.*ak
12/16/20031
 Upper and lower ball joints wore out after 63000 miles on 1999 dodge durango. *ak
11/26/200332000108/23/2003
 I have a 1999 dodge durango with 39000 and the ball joints are bad. also the braking system seems to be failing, it grabs unatrally hard. i have also experienced an engine oil pressure problem.*ak
12/11/20031
 Consumer took vehicle to dealer for routine maintenance, and mechanic noticed that both upper and lower ball joints needed to be replaced due to corrosion.*ak
11/27/2003107/14/1999
 I purchased a brand new 1999 dodge durango and have faithfully maintained the vehicle with oil changes, tune-ups, etc. i recently brought my durango into the local dodge dealership where i purchased the car, due to the engine light coming on for no apparent reason. i was informed that my front end ball joints needed to be replaced along with the arm control, and the sensor needed to be replaced. the total costs of repair, including new tires, etc. totaled over $2000.00. no one informed me of a potential recall of the ball joints, until i picked my car up, and paid the bill. now i find out that your agency has been investigating this problem for quite some time and nothing has been done to date. i have researched this issue on the internet and have found numerous instances of failure of the ball joints at extreme cost to car owners. my vehicle has only about 48,000 miles on it. this is ridiculous. it is my hope that your agency will take action soon, as this is a serious problem, and could lead to fatalities if not addressed. *la
11/10/20031
 I have a 1999 dodge durango. i learned today that both top and bottom, front ball joints need to be replaced immediately. i understand that premature wearing out of these is not uncommon. i would like the manufacturer to replace these. the dealership was considerate, but not helpful. i would like to have these vehicles recalled as i understand this is not an uncommon problem, but could be very unsafe. anything you can do to expedite a recall would be appreciated. *la
360004
 Consumer complained about a host of problems which included anti-lock brake sensor replacement along with 2 water pumps, and a belt. also,consumer complained about a serious suspension problem which involved front upper and lower ball joints.*ak
12/09/2003630001
 Pe 03-032, front suspension/ball joint failure: while getting the vehicle checked for wheel alignment mechanic discovered that the upper and lower ball joints were worn out. *ak
11/20/2003550001
 There was a problem with the front end stability. the upper and lower ball joints were suspected. *ak the dealership was aware of this problem. *sc
12/08/2003739001
 Vehicle failed virginia state inspection. technician indicated the need to replace the upper and lower ball joints.*ak
10/13/2003106/10/1999
 1999 dodge durango owner - upper and lower ball joint replacement - noticed tire wearing on the inside of both front tires (tires only had 17,000 miles on them). local mechanic notice alot of play in ball joints. replaced upper and lower ball joints and cost $750.00. *nlm
11/24/200360300105/01/2003
 Consumer stated that three out of the four ball joints on the vehicle were defective.*ak all four control arms and tie rods were replaced. *ph
11/24/2003130001
 While changing the front right wheel consumer noticed that upper ball joint was loose. manufacturer was notified, and they informed consumer that the part was not covered under a recall.*ak
11/08/2003750002
 While driving at 55 mph oil pressure dropped. engine started knocking and shut down. vehicle was taken to the mechanic, who replaced the oil pump and the piston rod bearings. also, there was a considerable slack in the steering column which would suggest that upper ball joint wore out. *ak
11/26/200365000106/15/2002
 1999 dodge durango has severely and prematurely worn front-end ball joints at 65,000 miles. *ak
11/01/2003620001
 The consumer complained about ball joint problems. the consumer had both lower and upper ball joints replaced at a private garage. *ak *nm
11/21/200364000102/03/2001
 Front upper and lower ball joint failure. causing vehicle to be uncontrollable at freeway speeds. fixed before complete failure of ball joint at 64,000 miles. fixed on 11-21-03. beginning at 26000 miles i complained to the dealership and brought the vehicle in to be inspected and fixed due to a severe clunking and popping sound in the front end of the vehicle. a friend suggested ball joints as the problem and chrysler said that wasn't the problem. the replaced many front end and steering components over the course of 4 visits. the noises and unstability of the vehicle stopped when i had the ball joints replaced at precision auto service. *ak
09/24/20031
 I bought a used 99 durango in august and found bad tires, and when i replaced the left front, my tire dealer could not align the front end, due to bad ball joints. on 24 sept the dealer replaced control arm and ball joints on left front, and also the right front at no cost to me. according to my tire dealer the right front did not seem bad. new tires were my expense,and the dealer did not bother to tell me these vehicles were under investigation. i believe defects should be revealed before they can sell these dangerous suv's. *la
11/26/200348674
 1999 dodge durango has 48,000 miles after getting a front-end alignment the mechanic found that the (2) upper and (2) lower ball joints (driver and passenger side) are loose. the vehicle has only 48,000 miles. it needs to be replaced and when i've called the dealership they mentioned that it has not been recalled for this specific problem. *la
11/24/200354000102/24/1999
 The driver had problems steering the vehicle. the vehicle was taken to a tire dealer and the technician found the upper and lower ball joints were worn. the dealer replaced them. *nm *sc *jb
40000201/01/1999
 While having the truck serviced the consumer asked the dealership to inspect the ball joints. upon inspection the dealership noticed that all four ball joints were bad. *nlm the vehicle would also jump forward while in the park position. *sc
07/06/2003440001
 The upper ball joints failed prematurely, while driving. the vehicle was taken vehicle to the dealership. *jb
01/20/200349000108/20/2001
 The passenger side upper ball joint failed at 49000 miles. the inspection and repair was performed by a dodge dealer. luckily, there was not an accident involved but the problem was originally noticed when driving due to the front right wheel moving abnormally when making turns while driving. *la
09/01/20031
 1999 dodge durango front end ball joint wore out prematurely. *la
33942111/01/1999
 The vehicle experienced problems with the ball joints. the owner took the vehicle to a shop to get an alignment. the consumer was told by the mechanic that the vehicle could not be aligned because the ball joints were bad. the vehicle had less than 34,000 miles. *ph *nm
11/05/200343236304/05/1999
 While making a right turn, the right front wheel felt like it locked up and the vehicle began to fishtail. upon inspection at the dealer it was determined that the right upper and left/right lower ball joints were wearing prematurely. *ak *ph *nm
11/11/2003570001
 Pe 03-032, front suspension/upper ball joint failure: consumer took vehicle to the repair shop for a front end alignment. the mechanic informed consumer that the upper ball joints wore out. *ak
06/17/2003375002
 Pe 03-032, front suspension/ upper ball joint: consumer had two pairs of worn ball joints replaced. *ak
11/10/200359000105/27/2003
 After hearing of other complaints, i had my 1999 dodge durango checked out. upon inspection it was determined that the upper front ball joint was in great need of replacing, which is unusual for 59,000 miles. the dealer replaced the ball joint. the vehicle was not under warranty. *la
05/24/200019000107/07/1999
 Had noise in the left front of vehicle around 20,000 miles return vehicle to dealer they said it was in the tires. took vehicle to tire dealer they said it was not in the tires. after going back and forth dealer to tire company wore out a set of tires. bought new tires and took vehicle to shop for wheel alignment discovered ball joints was bad. wrote a letter to daimler chrysler costumer service explaining my problems, and that i had seek help before warranty expired. they said sorry we cant help you. *la
11/18/200357000102/01/2003
 Truck upper ball joints needed replacement because of premature wear, per dealership. please provide more details. *ph the severe wear of upper ball joints was diagnosed by dealership's mechanic. consumer didn't notice the defect on the vehicle, but they're confirmed that condition was dangerous. *la
11/10/20031970009/12/1998
 Service manager (rick) at lake county dodge in jamestown, ny, stated that the ball joints in the front suspension control arm are showing excessive wear and need replacement (within a month for safety reasons) at a cost of $345.00. the vehicle (durango) has only 19,000 miles on the odometer. i think dodge should replace these faulty parts at no cost to the consumer but the request was refused by chrysler corp.
04/01/20031
 Upper ball joints on 1999 dodge durango need to be replaced. truck had only 55,000 miles on it.*ak
10/27/200360000107/10/2001
 I have a dodge durango (1999) and was amazed when i was having trouble steeringit so i took it to have an alignment when they told me i have to have ball joints replaced. i only have 60,000 miles and was amazed. then i found out about the investigation. i'm wondering why jeep liberty was recalled with 10 complaints but durango has 81 now 82 and nothing has been done.*ak
09/23/2003900001
 When driving over bumps front suspension bounced. consumer contacted the dealership. mechanic informed consumerr that upper ball joints were wearing prematurely.*ak
97600103/01/1999
 The consumer had difficulty steering the vehicle because of the defective upper and lower ball joints. *ak *scc *jb
11/08/2003860001
 The vehicle was taken to the dealer for regular maintenance, and dealer found that the vehicle needed new bushings and ball joints. *ak *sc
11/07/2003110/26/2001
 With less than 55,000 miles two (2) upper ball joints, two (2) lower ball joints and two (2) inner brackets have all gone bad.*ak
08/11/200349199108/07/2000
 1999 dodge durango. during annual state vechicle safety inspection, upper and lower ball joints (left and right sides)were identified as approaching the safety wear limits. even though the wear is premature at 49199 miles, i elected to replace all ball joints with ones which contain a zerk ( greasable) fitting. vehicle was front end was aligned and returned to service. cause is due to oem installed ball joints which are non greasable. removed defective units were retained in hopes of a safety recall. cost of repair was $686.29. *ak
11/06/2003107/03/2001
 Brought my vehicle in for repair at the dodge dealership service dept. and they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. i took my 99 durango in do to the check engine light was on. i was told that they are getting a lot durango's in with the same loose ball joint problem. i was advised by the service dealer that this was a safety issue. my vehicle only has 67k miles. thanks. *ak
09/20/2002110/17/2001
 We bought our dodge durango with about 31,000 miles on it. after a few months around 49,000 miles we replaced the lower ball joints at a price of $600.00. we are now at 67,000 miles and we are need of replacing the upper ball joints. around 60,000 miles we had to get the front evaparator core replaced. this has also had us to pay out another $900.00 to fix this problem. *ak
11/01/2003670001
 While driving the steering wheel had a lot of play. the wheel turned at a 90 degree angle. the dealership indicated that this was caused by premature wear of the upper/lower ball joints.*ak *jb
11/06/200373000103/01/2003
 Premature ball joint failure on my 1999 dodge durango. *la
800001
 Vehicle's front end vibrated at speed of 30 mph and faster. this occurred because upper/lower ball joints were defective and were replaced.*ak
07/03/200355000204/12/2000
 While driving front end of vehicle shook, and the transmission stopped operating. dealer determined that the front upper and lower ball joints were worn. also, transmission pump stopped operating. without oil the transmission gears seized and burned up. *ak according to dodge, fluids were jet black. consumer had a rebuilt transmission and ball joints installed. mechanic stated failure wasn't on the consumer's part. consumer noted the transmission shouldn't fail at 55k miles. *ph
12/01/200285000102/15/1999
 Nhtsa action number : pe03032. i am the original owner. there was loud intermittent clicking and clunking noise from under the front end while driving normal streets and speeds. i took it to my mechanic. they said the front end, including the ball joints, looked like it had never been lubed. they lubed it, and the noise went away. i have subsequently had this shop perform the manufacturer's recommended periodic lube and there has been no further problem. prior to this, i had used quick lube service companies periodically as recommended by the manufacturer. all the quick lube shops produced computer printout documentation during the service indicating that there were no grease fittings (zerks) for the ball joints, etc., and therefore no lube was ever performed. i have some such documentation on file at home. this all leads one to believe that the problems with the durango ball joint failures may have been more of a maintenance/service system miscommunication between the manufacturer and the quick lube shops, rather than a defect of the vehicle.*ak
11/05/2003004/17/2003
 Consumer took the vehicle to the gas station to have the front driver's side tire changed. the mechanic noticed that the driver's side upper and lower ball joints needed replacement due to corrosion.*ak *ph
730001
 When turning right/left there is a clicking/squeaking and popping noise coming from upper and lower ball joints. took vehicle to dealer, and dealer replaced the upper and lower ball joints at 73,000 miles. *ak
3
 Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. consumer stated that those occurrences took place long before the tv news of last thursday 10-30-2003 about ball joint failures. *ak
10/24/2003580001
 Consumer took vehicle to the dealership for inspection. mechanic informed consumer that front upper ball joints were wearing prematurely. consumer paid the mechanic to install the new ball joints. *ak
515006
 Dealership was unable to perform a front alignment. this was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.*ak
11/03/199956000109/01/1999
 After hearing about the upper ball joint problem on dodge durangos, a friend suggested i take my durango into the shop. i did, and the upper and lower ball joints were worn out and required replacing. $1,700. *la
09/24/2003108/14/2003
 Bought a 99 dodge durango with 44,490 miles and right away discovered bad front tires and ball joints. dealer replaced ball joints and i asked dodge if it was a safe vehicle. they said you were investigating. ball joints were replaced sep 24. *la
800001
 While driving at any speed there was a knocking noise coming from the front tires. upon inspection of the vehicle by the dealership, they indicated that the noise was due to defective upper/lower ball joints. *ak
11/01/200344500212/05/2002
 I was informed yesterday that my 1999 dodge durango needs new ball joints from the perkins dodge dealer in colorado springs. i have 44,000 miles on this car - and i know about the class action suit. they want $600 to repair this defect. *la
10/31/200386755110/10/2003
 Purchased 1999 durango in october 2003, with an expired safety check. upon taking it to dealer for 1st service and perform free safety check as part of sale, vehicle failed inspection due to front left upper control arm ball joint worn and alignment. now we are unable to drive it legally and dealer wants $ 800.00 for repairs. *la
07/18/200359365103/02/1999
 Premature wear out of dodge durango front suspension components including both front lower ball joints, left front inner tie rod, and right front upper ball joint. *la
11/01/20038300005/11/2003
 Front ball joints are bad 1999 dodge durango 4x4 83000 mi (nearly all hwy). *la
11/01/200330416212/24/1999
 Excessive wear on the upper and lower control bushings as well as ball joints on the front suspension components. vehicle has less than 31,000 miles and is just over three years old. *la
1
 Vehicle vibrated at any speed. took vehicle to dealer, and the dealer replaced the upper ball joints. *ak
08/16/2002103/10/2000
 I own a 1999 dodge durango and had to have the ball joints replaced last year. the mechanic said it was premature failure...that they shouldn't have worn out that fast. the repair cost me $472.42. when the recall is published/finalized what type of reimbursement are those of us who already replaced the ball joints going to receive? how soon will the recall go into affect? i love my durango, but in the 3 years i've owned it i have had to replace several front end components including tie rods, ball joints, a-arms, tires because of uneven wear due to the out of wack front end, etc. just keeping my durango road-safe for my self and my family is becoming an ever increasing expense. i certainly expect the preventive maintenace expenses...but all the parts wearing out prematurely is a problem! something needs to be done from chrysler to make this right with all durango/dakota owners and it needs to be done quickly before any more accidents, or worse yet, fatalities occur because of these ball joints. *la
10/30/200354323106/26/2002
 Required premature replacement of the upper ball joints. lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts. *la
10/09/20031
 I have a 1999 dodge durango which just turned 30,000 miles and brought it to the dealer on approximately october 9th, 2003, to have it checked over, because warranty is up november 1. i was astounded when the dealership told me the ball joints were wearing, and would eventually need replacing. i saw the broadcast on eye on america on 10/26/2003. i am in the dilemma of weather or not to get the extended warranty or wait to see if there is a recall. *la
08/07/2003410/11/2000
 Premature wearing of the left upper and lower ball joints and the right upper and lower ball joints. *la
07/02/2003270001
 Pe 03-032, front suspension/upper ball joint failure: the vehicle is experiencing premature ball joint wear.*ak
06/19/200240000101/01/2002
 While driving 65 mph, the front ball joints snapped, causing the front drivers' side tire to disconnect from the vehicle. the consumer managed to pull over and had the vehicle towed. *ak the ball joints, nuts, struts, rotor, and knuckle(s) were replaced. an additional tire and cap were purchased for the inside tire wear and all the tires were replaced. the tire wear remained abnormal. *sc *jb
10/30/200368000101/04/2000
 Our 1999 dodge durango slt plus with 68,000 miles failed virginia safety inspection because the ball-joints were worn out.*ak
10/15/200350000205/12/2001
 Upper ball joints were replaced twice at 50,000 miles. currently, upper ball joints failed again at 70,300 miles. *ak
04/18/200366382106/21/1999
 Replaced right front upper balljoint.*ak
380001
 While driving at any speed consumer heard a noise from the front of the truck. after being serviced for brakes the cause was identified as the ball joints malfunctioned, and needed to be replaced. *ak
11/01/20011
 While driving 40 mph down a hill front end made a grinding noise, and it became difficult to stop. consumer had front ball joints replaced. *ak
10/18/200337500109/21/1999
 Upper and lower ball joints/all power windows all have failed. *ak
764004
 While driving at normal speed vehicle made a squeaking noise and vibrated at 60 mph. vehicle was taken to the dealer, and the dealer stated upper and lower ball joints were defective/two inner tie rods broke, and right axle seal leaked. *ak
700001
 Vehicle makes a squeaking and popping noise when making a turn. dealership indicated this was a result of the front upper ball joint failure. *ak
09/01/2002360002
 Front upper ball joints failed at 36,000 miles. then 20,000 miles later, the wheel bearings failed.*ak
02/03/200329000104/14/1999
 Defective parts. no summary stated. *ak
10/26/200363000104/13/1999
 Took my 1999 durango in for an alignment at 63000 miles and was told that both upper and lower ball joints and tie rods needed to be replaced. the technician told me that it was a very common problem on durangos and that dodge is aware of the problem. i took it to the dealer for a second opinion and he passed the lower ball joints but admitted the tie rods needed replacement. took the car for a 3rd opinion today. he agreed with the first one , that the ball joints were real bad and needed immediate replacement. how did the dealer miss that???? was it intentional? the other two were not dodge affiliated garages. total cost of repairs needed--$1000. *ak
10/28/200389412104/01/2003
 While driving, the consumer heard a strange noise. the dealer determined that upper ball joints had to be replaced. *ak the seal between the transfer case was leaking*jb
09/15/20034
 Had to replace control arms/ball joints on 1999 dodge durango on a vehicle with less than 85000 miles. cost ~$2,000.*ak
10/28/200355855205/07/1999
 1999 dodge durango - lost both upper balls joints @ 55, 870 miles. had numerous repairs on rear abs system, replaced 2 abs sensors and control module.*ak
10/28/200349000004/21/1999
 Ball joint noise. appears to need replacement at 50,000 miles.*ak
02/27/200353000102/02/2000
 After seeing a report on cbsnews.com regarding premature ball joint failures on dodge durangos i thought i'd also add my information to your database. i had to have all 4 ball joints replaced on my 1999 dodge durango at approx 53,000 miles. i consider this to be premature. i've never replaced ball joints on any vehicle i own until well after 100k miles. (please note that the day listed is my best guess, it was at the end of the month of february and the vehicle failed the massachusetts saftey inspection. (my mechanic said he sees durango ball joint failures all the time.)*ak i should also mention that less than 2 years after i purchased the vehicle (brand new with only 91 miles on it), that i had to replace front rotors and disc brake pads due to excessive rotor warpping. i don't have the specific dates but i do know it wasn't covered under warranty even though the warranty was still in effect, (approx 30k miles as i recall). the vehicle only has highway miles on it and was used daily by my wife for her commute to work, (a middle school in worcester ma).
10/26/2003330001
 Have a 1999 durango with 33,000 miles upper ball joints are badly worn, and need of replacement. is there going to be a recall. *ak
02/20/200362000107/31/1999
 I am the original owner of a 1999 dodge durango. it currently has 77,000 miles on it. i just watched a report on cbs eye on america about the nhtsa's investigation into faulty upper ball joints on the dodge durangos. *ak i'm writing because in the report a gentleman described the symptoms he found, that when checked confirmed the ball join failure. i have been chasing those exact symptoms for the better part of 2003. no one has been able to diagnose the problem. i want to know how i can follow this issue and the best course of action for me to take immediately. i am one of those who lost a tech job 21 months ago, i am fighting to keep my family afloat financially while i secure another job - i cannot afford to perform preventively maintenance on my durango - and it is not normal wear and tear, nor is it my fault. if dodge should be held accountable, i need them to do so quickly...my family's safety is now at risk.*ak
10/27/20003
 Upper and lower ball joints on 1999 durango and inner tie rod end wear. *ak
10/27/200345000610/16/1999
 Had to replace both upper and lower ball joints on my 1999 dodge durango along with worn out tie rods on both sides. the truck ate through my tires in less then 26,000 miles and when i went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. this was my family vehicle with two kids and my wife who typically drives it. know after 909 dollars for the repair i saw a report on cbs concerning this issue. i want to know how to get involved with this suit. this is not acceptable from my professional opinion.*ak
10/25/200335000107/08/1999
 With 35000 miles on my 1999 dodge durango i was told by the dealer that my upper ball joints are bad. front end making all kinds of bad noises. dealer told me to hold off with the repairs because there was word that a recall was coming out to address the problem. that was 2 months ago,no word of a recall yet. after reading some other complaints sounds like my problem could be more than just ball joints. *la
10/23/200350000109/20/1999
 My 1999 dodge durango after 50,000 miles must have all the ball joint and tie rods replaced. they could break any time and need to be replaced. *la
06/16/200024106306/16/1999
 I purchased a 1999 dodge durango at bertera dodge in westfield, ma in june 1999. a year after, the vehicle failed the ma. state safety inspection due to loose upper ball joints. bertera dodge replaced them under warranty. in june 2001, the vehicle again failed the ma. state safety inspection. bertera dodge and chrysler corp. both refused to replace the faulty upper ball joints, and i was forced to pay for the repairs myself. in sept. 2003, the vehicle failed the ma state safety inspection for a third time for the same reason - faulty upper ball joints. again both bertera dodge and chrysler customer service refused to help me. by this time, i had seen an article in my local paper about the nhtsa investigation, which i showed to the dealer, and asked customer service about. they told me that it was my problem and there was nothing they would do about it unless there was a recall. so again i was forced to pay for the repairs myself in order to pass the ma state safety inspection, so the vehicle could remain on the road. the only restitution i requested from chrysler was to be reimbursed for my costs. i was told i would get nothing. *la
981511
 Vehicle was taken for a routing inspection, and inspector noticed that all four ball joints felled prematurely. *ak
10/07/200398000303/16/1999
 The ball joint failed on my 1999 dodge durango resulting in $2000.00 worth of repairs. *la
06/06/2003209/04/2002
 Upper and lower ball joint, front end, wheel bearing, rotors. *la
10/15/2003203/14/2000
 I have owned my dodge durango (1999) for 4 and a half years my mechanic is in the process of replacing the ball joints for the second time in 2 years. i have talked to a number of durango owners who have had the same problem. there surely must be a defect in the ball joints are something to have to go through this twice in two years. i have never owned a vehicle that the ball joints have given me this much trouble. *la
10/01/200391000205/16/2001
 I own a 1999 dodge durango slt. it has a 5.9l engine and is 4x4. my complaint is among the many who have filed to report the front upper and lower ball joints where going bad prematurely. i have replaced them approximately 30,000 miles due to premature wear. went off again at 80,000 miles, and now at 92,000 miles i have to replace them again. i am going to use after market parts this time because the factory ones simply will not last long enough. this problem coupled with many other smaller problems has made the overall value of the vehicle go down and the re-sale value is among the lowest of all the suv's on the market. i appreciate any attempts to remedy this problem and thank you for your time. if there is any way i can assist, please do not hesitate to notify me. thank you. *la
10/01/2003107121108/19/2002
 Pe 03-032, front suspension upper ball joint failure: both upper ball joints have worn out prematurely. manufacturer and dealer were informed of the problem.*ak *jb *nm
10/08/20031
 Front ball joints are prematurely wearing. dealer states vehicle will not pass state inspection with this defect.*ak
10/07/20031
 Upper and lower ball joints failed.*ak
08/20/20031
 Upper ball joints needed to be replaced on our 1999 dodge durango after only 1.5 years of ownership. *la
09/30/200375000103/15/2003
 Failure of upper ball joints. *la
09/26/200380383006/15/1999
 Brought vehicle in for routine service and was informed that all 4 ball joints (upper and lower) had dangerously excessive play and needed to be replaced immediately. i was informed that the ball joints (and tie rods) were in such poor condition that the vehicle was not safe to be driven even a short distance.
10/01/20034
 Excessive wear over a short period of time at approximately 30,000 miles. front structure of the vehicle was replaced. also, control arm/upper and lower ball joints, and tie rod were replaced due to corrosion. there were no major injuries nor fatalities to report at this time. *ak
1
 Consumer stated vehicle failed state inspection due to defective ball joints. *ak
09/26/200351144108/04/2000
 Consumer stated that when he purchased tires in march of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. later, took vehicle to another dealer and was told that ball joints were alright. then ,about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. however, since warranty expired consumer could not get help.*ak consumer stated that when he purchased tires in march of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. later, took vehicle to another dealer and was told that ball joints were alright. then ,about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. vehicle was out of warranty and consumer is not orginial owner of vehicle so the manufacturer would not do anything to help. the estimate for repairs came to $1943.25. *mr
1
 Consumer states while having vehicle serviced technician noticed both front ball joints needed to be replaced. *ak
11/08/200150000106/02/2000
 Consumer stated the front tires were unable to be aligned because the upper ball joints needed to be replaced. *ak the front end was unable to be aligned due to premature wear of the front ball joints. *scc *jb
09/08/2003
 The vehicles left upper ball joint wore prematurely. the dealership has been contacted. please add any additional information. *nlm
08/20/20037260410/27/1998
 Had replacement of the upper and lower ball joints as a result of early wear.
480003
 Upper/ lower ball joints, and tie rods needed to be replaced due to premature wear, per dealership. *ak
06/01/200340000110/01/1998
 Upper and lower ball joints replaced on my 1999 dodge durango after only 40,000 miles. *jb
09/12/20031
 I took my 1999 dodge durango in for an alignment. the dealer told me that the alignment could not be performed because of bad ball joints. they then told me that they had received a letter from diamler chrysler regarding an inquire into faulty ball joints on the durango. they told me to wait it out to see if a recall is going to be done or not. i worry that the ball joint could snap while driving and cause an accident. is there anything pending on this issue or not? they gave me the option of replacing them for $800 and seeking reimbursement from diamler chrysler. i doubt they would reimburse if they determine that there is not problem. it is a little suspicious since our durango only has 50,000 miles on it. no part should wear out in that time frame under normal driving conditions.
09/15/20031
 A front wheel alignment was performed on the vehicle because the front tires were wearing on the inside. while driving over rail road tracks, the vehicle also felt as if it were going to lose control. while the alignment was being performed, the mechanic noticed that the front upper ball joints needed to be replaced. *nlm *scc *jb
1
 Consumer stated while having vehicle serviced technician noticed upper and lower ball joints needed to be replaced. *ak
08/26/2003100
 Upper ball joint worn out , my tires have been wearing out on the inside since i had bought the durango brand new , dealership could not find out what was wrong , two weeks ago i took my durango to tire store to have new tires and an alignment , they informed me that my upper ball joints were worn out and i was lucky that the front end did not fail , they did advise me that they have had around 20 durangos in there shop that had the same thing wrong ,
09/03/2003810001
 While driving there would be severe vibration in the steering wheel. this causes the vehicle to drift from left or right. would have a hard time controlling vehicle. took vehicle to dealership, and mechanic indicated problem was the upper and lower ball joints on vehicle. problem not repaired.*ak
440001
 While driving the consumer had no control of the front end. the vehicle was taken to a mechanic who stated that the upper ball joints needed to be replaced. *ak
09/05/200371000109/02/2003
 Front ball joints (upper & lower) worn out completely at 70,000 miles. i've owned a 1986 nissan pickup with 200,000 miles with original ball joints still in good shape. looking at the number of complaints about the same problem on this site, sounds like a possible design flaw/defect.*ak
590001
 Upper and lower ball joints wore out prematurely and needd to be replaced. *ak
09/04/200365000106/01/2002
 Both lower ball joints need to be replaced. vehicle had very low mileage for this kind of problem. warranty expired. *ak consumer was advised the upper ball joints show some wear but not a repairable stage. vehicle began pulling to the right for no reason. vehicle was taken to a mechanic whom stated the ball joints were so bad an alignment couldn't be done. the consumer took the vehicle to his mechanic for a second opinion. his mechanic confirmed the same thing. consumer was informed that the ball joints were redesigned because of this reason. to make sure the redesigned parts were used, the consumer took vehicle to the dealer. *ph *jb
06/03/200342338112/28/1998
 Upper balls joints and outer tie rod seem to have worn out prematurely. *ak
08/07/200342000105/31/2001
 Upper and lower ball joints worn out, tie rod end loose needs replaced to align front end. i have already paid close to $1100.00 to have this problem fixed. arnell chrysler told me there is no recall on this problem. my truck has only 42242 miles on it and never been off road. help with this problem!!!*ak
07/04/200390000
 Had to replace the front upper ball joints
08/16/200349000105/01/2002
 My 1999 dodge durango has been identified as having defective ball joints. when i contacted chrysler, they told me to take it to a dodge dealer for verification but would not ensure replacement. my dealer has the parts in stock for replacement. the dates cannot be certified as exact, just within a couple of days.*ak
08/06/200260000311/20/1998
 Dodge durango 1 service brakes - warped rotors locking brakes even with antilock system ball joints - premature wear, leading to poor steering response. *ak
06/10/20031
 I own a dodge durango, i had to spend almost two thousand dollars and replace a ball points. i spoke to my regular mechanic about this, he said that, it wore out prematurely. *nlm
08/25/200375000012/04/1998
 Premature wear of ball joints. *nlm
08/21/200375880108/01/2002
 While the technician was servicing the vehicle, he noticed that the upper and lower ball joints needed to be replaced. *ak *scc *jb
06/18/200390000112/11/1999
 While driving my 1999 dodge durango, (2wd), i heard a oud popping noise comoing from the area of the front drivers side wheel well opening. upon further investigation, i found the front ball joint was worn to the point of imminent failure. the dealer replaced the complete upper ball joint assembly at a cost of approx. $500.00. this vehicle is almost exclusively on highways in and around metro atlanta and never off-road. the vehicle has stock wheels, tires and suspension components. in almost 30 years of driving and owning many different types of vehicles, this is the first time that i have had a failure of this type. i was fortunate to detect the problem before it resulted in a serious accident.*ak
08/20/200340000203/10/2003
 The front vall joints are shot. the right uper and lower andf the left lower need to be replaced with under 40,000 mile driving only on roads. i feel that this is premature and that dodge should do a recall since it is a potentialy dangerous problem.*ak
08/18/200370132111/12/2002
 1999 dodge durango,balljoints are out at only 70000 miles.my service person told me that it was bad!it could of caused me to have a wreck!what if i had my kids with me and they went out at 70m.p.h!does someone half to be killed first!maybe if someone looks at this maybe they can save someones life. *ak
06/15/200377100106/10/2000
 At 70mph, on i-75 in michigan '99 durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. was barely able to get vehicle under control and off to side of road. mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. have spent over $4000 dollars in repairs to durango in 3 years including (front driveshaft, transfer case, water pump, pcm, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. only 78,000 on the vehcile when transfer case blew up. can i file a claim for lemon law regarding ball joints. uppers need replaced again.*ak
03/20/200135000103/01/1999
 Pe 03-032, front suspension upper ball joints: front upper ball joints have completely worn out. also, the brakes did not engage properly. *ak *scc *jb
08/04/200333132108/17/1999
 My durango started to make a loud grinding noise from time to time. the dealership i took the car to could find nothing wrong with it and while driving home after picking it up the upper ball joint on the right front tire failed disconnecting the tire from the vehicle. my truck only has 33,000 miles on it and i only drive to and from work. not only was the one that broke replaced but so were the others as the dealer said they were all showing wear. this seems to be a factory defect as these things should not be failing at 33,000 miles.*ak
08/08/200350000102/23/2002
 The ball joints failed at 50000 miles. the dealer was notified. *ak the consumer was told that the alignment wouldn't stay due to the upper and lower being 1/2 inches off. there was a clunking noise when placed in reverse and the passenger side front window was inoperative. *scc *jb
08/18/200346000110/01/1999
 The service center at the dodge dealer informed me that the upper ball joints on my 1999 dodge durango need to be replaced. the vehicle ony has 46,000 gentle miles on it. i believe that the ball joints are either defective or have been designed undersize.*ak
07/11/2003112/21/1998
 Right upper ball joint was loose in my 1999 dodge durango. had to be replaced.*ak
740001
 While having vehicle serviced by a mechanic for a transmission leak, mechanic noticed that upper ball joint had worn and needed to be replaced.*ak
08/19/200112831209/24/1999
 Pe 03-032. front suspension upper ball joint failure. two sets of upper ball joints were replaced due to premature wear.*ak when the vehicle was at the dealer for the first repair, they replaced the lower control arm and not the lower ball joint. this was covered under warranty. after the second failure, both upper and lower ball joints needed to be replaced. the vehicle was then out of warranty. mepco refused to cover the work under warranty because they felt the upper joints were excessively worn. they believe they were bad before the warranty was purchased. *ph *jb
05/01/200385000101/01/1999
 Defective upper control arm ball joint. *ak
08/14/200369000112/01/2002
 While changing the tire, the dealer informed the consumer the front upper ball joints were worn out and needed to be replaced. *ak the right tie rod was found worn out as well. *scc *jb
08/13/199974731111/08/2002
 Ball joints need to be replaced. *ak
08/13/20031
 Consumer states upper ball joints wear prematurely. dealer notified.*ak
07/12/2003
 While driving 5 mph vehicle hit a column. dealer stated the left front ball joint was worn out. *ak
08/04/2003910001
 Consumer states that front upper ball joints have completely worn out. vehicle have been taken to dealer for repairs at the owner's expense.*ak
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
03/27/200334034006/05/1999
 In march of this year (2003) my upper ball joints and lower ball joints all had to be replaced. i kept taking it back to the dealership (a total of 3 times), since it had not reached the 36,000/3yr end of warranty with the complaint that i kept hearing a popping sound when making sharp turns. they claimed not to be able to duplicate the problem. i then took my vehicle to clear lake auto service and they immediately told me it was worn upper/lower ball joints. by then my 36,000/3yr had expired. luckily, i had purchased an extended warranty and that expensive repair was covered. i was told the joints should not have worn out that quickly, but at any rate it was a problem that should have been found when i took it to the dealership.
03/11/200246050207/30/1999
 Both upper ball joints needed to be replaced on 3/11/02 and right upper ball joint again in may 2003. read an article stating the ball joints were prematurely going bad and wanted to lodge our complaint at having to replace them twice already. we also would like to be notified if this becomes a recall.*ak
105/01/1999
 Consumer stated the truck failed state vehicle inspection due to excessive wear and looseness of the front upper ball joints.*ak the abs light illuminated on the dashboard and the center brake lights was inoperative. the dealer replaced the anti-lock brake sensor and the light bulb had burned out. *jb
08/01/2003102/04/1999
 Premature failure of upper & lower ball joints. *ak
1
 Consumer was hearing knocking noise from vehicle when driving or making turns. dealer diagnosed excessive wear of the front and rear upper and lower ball joints and replaced them. *ak
04/08/200352000108/14/2001
 I purchased new tires and asked the tire dealer to check the alignment on my 1999 dodge durango and they told me they could not do it due to the fact the front end ball joints and control arms were bad and had to be replaced with only 52,000 miles. chrysler said at the time this was unheard of and saw no reason for premature failure. they would not cover this under factory warranty. they made me pay for this with my chrysler extended warranty, charging me $50 deductible and i had to pay for a front end alignment that was not required except for the changing of the parts. this should not be required on a vehicle with this age and mileage. cars run for years and over one hundred thousand miles and do not have this problem. this needs to be looked into further. luckily, this was caught before there was an incident while driving the vehicle on vacation in the mountains a few weeks later. *ak
07/26/200331254101/16/1999
 On 7/26/03, our mechanic reported that the front passenger side upper ball joint has looseness inside on our 1999 durango with only 31,250 miles of on-road use only. this complaint is being filed to corroborate the numerous complaints already reported on ball joints and to further your recall investigation efforts. *ak
07/01/200359000107/01/2002
 Re: 1999 dodge durango front suspension i just had to replace all four ball joints, and both tie rod ends on this vehicle at 59,000 miles of light on road usage. i have run previous vehicles to over 200,000 miles without any front work required. i consider this to be a defect in design.*ak
1
 The front upper and lower ball joints are worn out and have to be replaced. the dealer will fix at owner's expense. *ak
710001
 Upper ball joint wore prematurely. also, when brakes are depressed there is a popping noise from the front end.*ak
555711
 Consumer stated that vehicle was taken in for a routine inspection, and mechanic noticed that front wheels were about to fall off due to ball joints being worn out.*ak
05/07/200352000107/17/1999
 I have a 1999 dodge durango with 54,000 miles that is already needing new front ball joints. the vehicle has started shaking at various speeds. this problem was diagnosed by a garage mechanic who is not connected to dodge. after checking with the local dodge service manager, who checked the ball joints, i was told the ball joints were within specification and that a new idler arm was needed. i have since replace all 4 tires and shocks but the problem still persists. i'm concerned that i am driving a safety hazard. *ak
06/27/2003111/22/2001
 Upper and lower ball joints have gone bad on our 1999 dodge durango with 68000 miles on vehicle and have heard of 4 complete failures involving the wheels coming off. upon learing this i have looked at other durangos on the road and have noticed the same tire wear pattern as ours.*ak
111/07/1998
 There was a problem with the ball joints. the dealer was contacted, and stated there were no recalls. the manufacturer stated there was an investigation going on, and to wait. *ak *scc *jb
10/16/20011
 Upper ball joint wear prematurely. dealer notified. *ak
05/20/200351000706/15/2002
 When i purchased the vehicle in june of 2002. the upper and lower ball joints had to be replaced. the vehicle had 49,000 miles on it. the cost was over $900.00. less than a year later, at 62,000 miles the upper ball joint and tie rod ends and brakes and rotors need replaced. *ph
1
 Consumer states steering leakage and ball joint became loose and vehicle started pulling to left. dealer serviced vehicle. please provide any further information. *ph
07/05/2003395001
 The vehicle's upper and lower ball joints needed to be replaced due to premature wear. *ph *ph *nlm
1
 Consumer stated technician noticed inner tie rod and upper ball joint were worn and needed to be replace. please provide further information. *ph
07/31/20031
 With only 89,000 miles - all front end ball joints need to be replaced. *ph
380001
 Front tires are wearing excessively due to upper ball joints failure. vehicle wouldn't pass inspection because the ball joint are hanging out, per inspector. *ph
07/31/2003370001
 Dealer replaced at 37000 miles both upper ball joints and charged $1000. please provide further information. *ph
700001
 Vehicle experienced upper ball joint failure resulting in a severe mis-alignment of the vehicle's front end. *ph
07/07/20034000005/31/2001
 Upper and lower ball joints worn out. this truck has onlym 42,000 miles on it. it has never been off-road. the repair facility i took it to said they have repaired a lot of these problems on durangos. this is over a $700.00 repair. i think daimler chrysler should fix this problem.
06/02/200382017001/29/1999
 Had to replace upper ball joint on 1999 dodge durango due to excessive wear. work was completed by les schwab tire center. cost was $380.00
07/15/200349888105/12/1999
 Consumer took vehicle to dealer for normal tire rotation and balance. dealer advised they were unable to perform the service due to excessive wear of both lower and the left upper ball joints. *ak the left outside mirror was cracked and was replaced. *scc *jb
 Consumer took vehicle to dealer for brake servicing. dealer inspected and diagnosed premature wearing of the upper ball joints and replaced.
09/16/200260596111/11/1993
 Upper ball joints are wearing prematurely. dealer notified. the dealer replaced the upper and lower ball joints on both side of the vehicle. *ak *nlm
05/01/2003104/29/2003
 My 1999 dodge durango, upper and lower balls joints have worn prematurely.
05/12/20031
 Consumer states that upper ball joint is wearing prematurely.dealer notified.*ak
07/29/200359000206/11/1999
 This is the 2nd time that the upper control arm ball joints need to be replaced on this vehicle. the 1st time was only 1 year after vehicle was purchased (new). now 3 years later, they need to be replaced again.*ak
07/25/20031
 Consumer states that upper ball joint is wearing prematurely. dealer notified.*ak
05/14/20031
 The front ball joints wore out. the dealer was notified. *ak *scc *jb
800001
 The upper ball joint failed which caused the front tires to wear prematurely.*ak *jb *nlm
06/15/20021
 Consumer states that the upper ball joint is wearing out prematurely.*ak
12/13/20011
 Consumer states that upper ball joint is wearing prematurely.*ak
06/09/2003432701
 We had to replace both upper and lower front ball joints on a 1999 dodge durango with 43,270 miles on it. we were told that they needed to be replaced due to the saftey hazard that they posses being worn. we were told that if they weren't replaced, eventually, the tire could fall off while we were driving it. we spoke to two different dodge dealer service writers and both acknowledged that this is a known problem with the dodge vehicles.*ak
54000110/01/1999
 Consumer stated that vehicle was taken in for a oil change and was pulling to the right. dealer stated that upper and lower ball joints have 2 inches of play, which could have caused the pulling to the right. *ak upper and lower ball joints were replaced.*ts
07/28/2003106/01/2002
 On 7/28/03 i had the tires replaces on my 1999 dodge durango and have it realigned. the mechanic informed me that it could not be done due to the looseness of the upper ball joint. i had the documented information to give to the dealership. they informed me that until a recall was issued that i would have to pay or ride around until the wheels fell off. i have small children and wish that this situation would be handled in the quickest manner.*ak
05/14/200363790408/25/1999
 The consumer stated the steering was very unstable. took vehicle in for a front end alignment and the dealer noticed that the front ball joints and tie rod needed replacement. *ak the dealer also removed and replaced both control arms. *ph *nlm the engine light was on. when the vehicle was started the rpm's are high. engine control modulator and injector wire harness was replaced. *tc
05/01/200355000106/22/1999
 The dealer noticed that upper and lower ball joints were worn out at 55,000. *ak. the dealer stated the ball joint wear was normal. consumer disagreed being as though he owned two other chrysler vehicle's with 127,000 and 155,000 miles on them and the ball joints had not worn out. *ph *jb
06/06/200365000112/22/2001
 I own a 1999 durango and was told that my upper and lower ball joints ( left & right ) along with the tie rod ends were worn out after i took it to the dealer because of tire wear and was told it would cost $1,400 to repair. this suv only had 65,000 miles on it and was never taken off-road. i am now aware that this problem is not limited to a few owners. i have been telling every durango owner i see about this safety issue ( many already have had the ball joints replaced ) and encourage them to complain to the nhtsa about this problem. *ak
06/12/20031
 Consumer states that upper ball joint is wearing out prematurely. dealer notified.*ak
05/01/20031
 I just read an article in the wsj about reported failures of the ball joins on the front suspension. i just wanted to let you know that in may, 2003, i took my 1999 dodge durango in because it was shaking severely in the front tire area. as it turned out, the ball joint had to be replaced. since you are investigating this problem, i thought i should report it. it was replaced by mac's auto ii in brighton, ny.*ak
07/25/200365000110/24/1999
 Ball joints have worn on my 1999 dodge durango. an $850 repair was necessary. at only 75k this kind of major repair should not be necessary. a gentleman at the tire dealer where i had my tires replaced indicated he sees problems with these durangos all of the time. all of the problems he sees are related to worn ball joints. *ak
06/21/2003577822
 Upper and lower ball joint failure. issue was identified at oil change with dealer at 52000. they said the upper and lower ball joints and upper control arms would need to be replaced, costing $1700! i asked why this was happening, and my service advisor indicated that this was a common occurence on durangos. i asked why and he told me that it was a defect in the design. he also indicated that this would need tyo be done but it was not urgent because it wan't a safety issue.problem again identified by dealer at 56000 oil change. i had the upper and lower ball joints replaced by a private shop. i told them i wanted this front suspension work and they said they would look at it because they've never seen a front suspension fail at only 57k! they looked at it and determined the upper and lower ball joints needed to be replaced but hte control arms were ok and could be reused. this defect also cost me 2 tires as the suspensions failure caused my two front tires to 'cup'. date of incident is the date of the repair: 6/21/03 . *ak
1
 Consumer took vehicle to dealer for tire alignment. dealer advised consumer could not service due to excessive wear of ball joints.*ak
1
 Consumer states that when turning corners heared a clunking noise, and experienced loss of vehicle control. dealer diagnosed it as front suspension failure, and replaced the upper and lower ball joints, inner sway bar and bushings.*ak
01/07/200345000112/23/1998
 Ball joints needed replacing after 45,000 miles. *ak
06/24/2003750001
 The vehicle drifts from side to side. i took it into the shop and they told me the ball joints on the front suspension had to be replaced. the garage mechanic told me he has seen alot of this. he put the vehicle up on the rack and showed me how easily the suspension could be moved back and forth. the vehicle is only 4 years old ,and has only been driven on road, not off road. i am concerned about the safety of this vehicle and the $900 i was quoted to fix it.*ak
07/18/20031
 I see there is an investigation for a possible recall on dodge durango's 1998-2003 for a failure of an upper ball joint on the front suspension.*ak out of the blue on my last inspection, i had an upper ball joint replaced with no mention to what was wrong, and i had to pay for the parts and labor.
07/25/200366606110/01/2000
 While traveling on the highway and without prior warning both driver's side upper and lower ball joints separated. *ak *nm
12/18/200189538102/14/2000
 I read about this in the newspaper, called dodge, and found out teh ntsb was looking into the problem.i purchased a 1999 dodge durango in february of 2000, and it had 45,109 miles on it. before i took possession they had to replace the ball joints (not sure if it was upper/lower or both). then in december of 2001 i was told they were bad, and it wasn't under warranty. they (forest lake dodge) replaced upper & lower ball joints on both sides, both tie rod ends, and aligned it. the total cost to me was $1,772.63. *ak i now have a problem with the stabilizer bar which has come apart on the drivers side; this fitting is like a ball joint. also, i think the front end is gettig bad again.
07/25/200385000105/01/1999
 The dealer replaced the upper and lower ball joints. consumer stated,to fix the problem it cost $6,000. *ak when the ball joints cracked the brake system went out only at the time of loss. no warning except for noise at front end which was reported to the dealer. the tires wore unevenly due to the ball joint problem. *ph *jb
1
 Consumer took vehicle to mechanic for an alignment and tire rotation. mechanic advised consumer could not perform alignment until all 4 ball joints were replaced due to being excessively worn. also, mechanic indicated that ball joint failure has caused the gear box to leak.*ak
07/23/2003110/15/1998
 We own a 1999 dodge durango with 81,000. we bought the vehicle brand new in october 1998. about 2-3 months ago, our mechanic said, that the ball joints were going bad (prematurely), but that we may be able to wait a few months before fixing them. just recently we found out that there is an investigation on 1998-2000 durango upper ball joint failure. the reports say there were 4 accidents and 81 complaints, we are writing to add to the complaint number. please notify us if there is a recall. thanks.*ak
07/24/20031
 Non accident....referring to an article in the peru tribune, peru, indiana 7/22/2003 regarding dodge durango failure of the upper ball joints on the front suspension. we own a 1998 durango and in 1999 had the joints replaced and they are now again in need of replacement in 2003.*ak
01/07/20031
 I read a newspaper article regarding ball joints on the 1998-2003 dodge durangos. i have a 1999 dodge durango and i had the upper and lower ball joints replaced at 54,000 miles (the vehicle was less than 4 years old). i was told at the time that the upper ball joints were in such bad condition that they were ready to snap. this is obviously not a problem that should occur at such low mileage. i had all of the ball joints replaced with aftermarket ball joints that are able to be lubed. it seems that the defective dodge ball joints are enclosed and can not be lubed.*ak
07/23/2003870001
 Upper ball joints are wearing prematurely. dealer notified. *ak
07/24/2003111/01/2002
 The consumer took the vehicle to the dealer to rotate the tires. upon removal of the tires the technician indicated that both lower and upper ball joints needed to be replaced. *ak *scc *nlm
04/15/200375000309/08/1998
 1999 durango 4x4upper ball joint replacement at ~25k, 50k, and 7500 miles.lower ball joint replacement at ~5000 miles.*ak
07/23/20031
 Concerns over the ball joint excessive wear and failure. i would like the manufacturer to provide a safety inspection to validate the safety of the vehicle due to all of the recent failures. i hope that this does not turn out to be a firestone tire ford explorer fiasco!*ak
02/20/200349070104/17/1999
 On feb 20, 2003 when i brought my dodge durango in for routine service (49,070 miles) i was informed that, the upper ball joints and tie rods were worn out and needed replacement or the steering could suddenly fail. i was charge $865.28 for this repair which was not covered by the warranty. i protested that it was premature for this sort of wear after only 49000 miles but the mechanic insisted the work needed to be done for safely reasons and that chrysler would not cover the cost. i have the receipt for the work.*ak
1
 Consumer called complaining about having problems with lower and upper joint bolts. they have been replaced. manufacturer was not contacted at the time of this call, but consumer was aware of the preliminary evaluation that nhtsa was doing.*ak
05/01/200331500109/21/1998
 I would like to file a complaint about a defect in the dodge durango ball joints. in usa today, dated: july 22, 2003, there was a article indicating that federal regulators are investigating the dodge durango suv for a defect that could cause the front wheels to separate from the vehicle because the ball joints had worn out and the vehicle suspension to collapse. i have an 1999 durango with roughly 30k miles. in may 03, i took my car in for 30k mile maintenance and because it was running rough. i ended up having to have the ball joint and suspension for the front wheel replaced because i was told that the ball joints had disintegrated and the suspension had subsequently been damaged. i have only driven my durango on the highway and i have never taken it off the road. therefore, i thought this type of problem was very odd at only 30000 miles. after reading the article in usa today, it is clear to me the damage to my vehicle was due to this defect. this complaint is to further collobrate the 81 complaints already filed.*ak
07/01/2002106/19/1999
 The consumer took the vehicle to get new tires, but was told by the mechanic the upper ball joints had excessive wear. *ak also the control arms were replaced. *jb
01/01/200350000108/01/2001
 1999 durango, am being told by mechanic that ball joints are bad and need replacing at 60,000 miles. this vehicle gets only highway miles, no rough stuff at all. mechanic says front end shimmy (experienced for past 10,000 miles) is result of ball joint and tie rods failing. there is no way a correctly designed suspension system will fail in 50-60,000 highway miles. chrysler needs to fix their error.*ak
10/31/200242000305/13/1999
 1999 dodge durango - regarding suspension and steering. at 42,000 miles had to have left and right lower ball joints replaced, left and right upper control arms replaced. chrysler would not cover total cost. my out of pocket cost was $728.45. *ak also dealer replaced leaking transfer case (a defect) no cost to me.
04/19/200370000110/02/1999
 Ball joints wearing out prematurely. had to replace with aftermarket ball joints.*ak
03/27/200257561101/15/1999
 The upper and lower ball joints on my 1999 dodge durango wore out prematurely. *ak
12/05/200248672107/17/2001
 I had to replace the upper/lower ball joints on my 1999 durango. my vehicle at the time of the repair had 48,672 miles on it. the repair shop told me that this was a problem that may cause wheel separation as well as more suspension trouble, if not repaired.*ak
10/12/20023
 Premature upper and lower balljoint failure on my vehicle. *ak
35000207/05/1999
 The consumer stated the ball joints failed on 2 different occasions. the mechanic was contacted, and the ball joints were replaced. a year and a half later, the mechanic replaced the left and right ball joints. *ak the first repair was under warranty and the second was an out of pocket expense to the consumer. *scc *jb
06/15/200306/26/2002
 Bought a 99 durango have 60k miles and have the upper ball joints worn out. front tires are bald on one side and wheel is leaning out. truck rides rough. expensive repair that should not be happening, no off road use, to school and home. travis
07/23/200360000005/11/1999
 Front suspension-ball joints have both been replaced
04/22/200367000006/30/1999
 Front suspension - numerous components
07/05/20023932705/30/1999
 Both the upper and lower ball joints had to be replaced at 39,327 miles. at first i thought it was just a coincidence, however i now realize that this is a ongoing problems with the vehicle. the work was done while i was traveling on vacation at a goodyear dealer
06/10/20035200007/17/2001
 I was advised that the ball joints on my 1999 dodge durango were quite worn and the upper left was so bad it was a dangerous situation to drive it and the wheel could very easily come off. the garage machanic even required that the estimate to fix the problem reflect that before i could drive it home so as to clear them of any liability. they had called a factory man as they called him and asked if there had been a problem with these ball joint because it was so unusual at 50,000 miles that they all be bad at the same time. he advised them that there had been all kinds of problems with them. i had them replaced after getting several esimates and every garage the machanics were all very concerned that i not drive it do to the very loose wheel on the left front.
04/19/200358000109/10/1998
 I have a 1999 dodge durango. we recently had the upper and lower balljoints replaced has long as the tierod ends. i foind this unexpectable with a vehical with only 58,000 miles! i had them replaced under extented warnty free of charge except for a $50 detuctable. but i have since found out that these type of balljoints usally go out every 20,000 or so and some people on the club i belong to have had them replaced 3 or more times in 60,000!! this is crazy! i would like a recalle done and for dodge come out with a way better desing for these balljoints so they don't have to get replaced every 20,000. because i'm soon to be out of my warnty and if these balljoints are the same ones that were in there last time i will have to replace them again soon under my cost. and with the recall and better desing of the balljoints i won't have to worry about this. so dodge needs to desing a balljoint that can last 100,000 miles or more.
09/15/20025850508/30/2002
 When i pushased my 1999 dodge durango the brakes was nosiy...took it back to the dealer.they charged me $90.00 to do a brake service.after the brakes was used a couple of times they started making nosie again...took it back and dealer stated that it was the pads and they could not do anything about it. well after that i was fed up with them and took it to a goodyear shop where they replaced the brakes.(stopped the nosie) and also found out the upper ball joints was bad along with the shocks...so they was replaced costing me $1,300.00. so much for the extended warenties that i purchased with the vehicle..the dealer also charged me for fliud after two sensors went out that was located inside the transmission..wich the warenty was to cover the drive train..this vehicle is a 1999 dodge durango 4x4....new tires had to be purchased because of ball joints was bad causeing tires to wear wrong
07/03/200304/10/1999
 Ball joints must be replaced! i have found from the mechanic this is all to common. help!
07/06/200142521111/17/1998
 Right upper ball joint and both tie rod assemblies had excessive play. parts replaced under extended warranty on 7/6/2001 at 42,000 miles. vehicle is driven by mature adults and no off roading done.
06/20/20032
 I was told recently from dodge dealer that i needed right and left upper control arms and had worn out ball joints that would costs roughly 1500.00 to fix.i heard on news today that there was an investigation or recall.im sure there or others with this same problem shelling out hard earned cash to have this fixed,because the mechanic i talked with said that this was a problem that they were having with that model;acted as if it was normal.i have never been off-road with this vehicle and have never had this problem with a car so new.i have been saving money to get this fixed, but noone from dodge told me that i was in danger if i continued to drive it like that,they did say it would wear my tires out and i would notice it more the longer i drive it like that.im glad someone is looking out for the consumers!!*ak
07/22/20031
 While traveling about 65mph on the highway and without prior warning upper ball joint broke on the passenger side. *ak
68000
 Vehicle began vibrating and shaking excessively while driving. dealer diagnosed that the front ball joints and bushings had failed.
40000
 Per consumer vehicle failed inspection due to bad upper ball joints. please provide more details.
01/01/20008525501/27/1999
 In january of 1999 i purchased a 1999 dodge durango. not more than one year later, i started to have problems with a roughness in the front left wheel and the tire would wear unevenly. i had wheel alignments and balances done with no change in the problem. i took the car to baum blvd. dodge in pittsburgh pa as my primary service center. they checked the problem out on numerous occasions and claim that they could not detect a problem. i continued to have the tires replaced every several months and dealt with the roughness that i felt in wheel. my warranty expired in january of this year. i began to take the car to another reputable service center. they told me that the problem was the ball joint and the cost of the repair could vary from $700.00-$1,700.00. i do not have the money to have the problem repaired at this time.
07/22/2003600001
 The consumer took the vehicle for an alignment, and the technician stated the lower and upper ball joints needed to be replaced. this would cost about 1,300.*ak while traveling 65 mph, the front left tire completely came apart. consumer had to purchase 2 sets of tires due to the front suspension wearing the tires. consumer would like to be reimbursed for the total of 4 tires purchased. *ph *jb
05/01/20031
 1999 dodge durango - premature wearing of front tie rods and ball joints.*ak
07/14/20031
 Consumer stated that while driving and without warning the ball joints are wearing. dealer notified. *ak
07/22/2003102/24/2003
 Consumer took the vehicle into the dealer for a front end problem. the dealer stated the lower ball and the upper ball joints needed to be replaced. *ak the abs light illuminated and also the engine seemed to bog down, the dealer found excessive oil in the intake manifold. *jb *nlm
12/12/20025700005/23/2001
 Nhtsa action number : pe03032 nhtsa recall campaign number : n/a make : dodge model: durango manufacturer : daimlerchrysler corporation year : 1999 component : suspension:front:control arm:upper ball joint the upper ball joints on my 1999 dodge durango were totally unserviceable with less than 60k miles. the right front was so bad, the service technician remarked that he was surprised that the wheel did not fall off. i had the vehicle aligned at sears twice in two days and the vehicle still wandered so i had a third alignment done (third in 8 days) and there was over 1 inch of movement from the upper ball joint.
01/04/20023368406/29/1999
 Ball joint failure @ 33,684 and 45,000 miles
07/01/200365000106/06/2002
 1999 dodge durango. just replaced ball joints and inner tie rod ends due to excessive wear in only 65000 miles. a potentially dangerous situation for not only myself but my newborn and 3 year old in the car with me. apparently there is a tsb out on this but chrysler needs to concider a recall.*ak
12/06/200205/10/2000
 Upper ball joint replacement repatedly, within 1 year.
12/27/200262810008/01/1999
 On december 27, 2002 i brought my dodge durango to just cruisin, inc to have my annual state inspection performed. i was notified that i failed inspection due to out of specification conditions on my front suspension. the vehicle had 62,810 miles at the time of this inspection. they notified me that they believed this to be a premature wearing of the parts. on 1/17/03, the ordered parts had been received, and i had them replaced. just cruisin removed and replaced both lower ball joints, the left upper ball joint, and both inner tie rod ends. i did not notify chrysler of this problem yet. today, i read an article regarding 4 accidents and 81 complaints of premature wear on the front suspension of dodge durangos and decided to file this complaint. i also intend to contact chrysler regarding recoupment of my expenses. because the parts were replaced w/ factory parts, i probably will still need to replace w/ the redesigned parts when they come out.
05/20/200015000005/05/1999
 Upper left & lower right ball joint failed to pass pa inspect at 15,000 miles (1st year of ownership, purchased vehicle new). the upper left ball joint was very close to failure at time of inspection. at 32,000 the lower left & upper right ball joints where replaced due to failing inspection. currently a 62,000 on vehicle and seeing excessive wear on first replacement interval.
01/22/200310000010/01/1999
 I have a 1999 dodge durango. the ball joints wre out and i had the driver's side wheel fall off while going down the road. i spent several thousand dollars in repairs at a dodge dealership. has there been a recall or other similar incidents? thanks, kenneth lowrie
06/01/200129000205/14/1999
 1. ball joints wore out prematurely at less than 30k000miles. 2. air conditioning unit failed at less than 30000 miles and dealer was not able to fix over the course of 1+ year.*ak
06/02/20034240606/22/1999
 Premature wear- upper and lower ball joints. both had to be replaced. *nlm
05/16/200361000110/01/1999
 The upper and lower arm ball joints were replaced at the owner's expense before the vehicle reached 100000 miles. *nlm *scc *jb
04/30/200309/01/2002
 Upon getting vehicle inspected it failed due to worn ball joints. both of the lower ball joints and upper drivers side ball joint must be replaced. after speaking with several mechanics and looking thru your complaints it is obvious that this is a common occurance with this vehicle. please help.
04/02/20036100007/01/1999
 1999 durango obviously has ball joint problems what is dodge going to do about it? the dealer is charging a fortune to fix a faulty part. dose someone have to die before dodge owns up to its mistake. lower ball joints on the durango suv vehicles are prone to rapid wear out and looseness. the problem is frequently encountered even if the vehicle is never driven off-road. the o.e. lower ball joints are of a compression loaded, metal-to-metal bearing design. the design has a tendency to allow bearing looseness and load change on the bearing as the suspension moves through its full range of travel. this may easily lead to rapid wear out. *nlm
02/15/20036100005/15/1999
 My 1999 dodge durango, purchased new, has worn out major components in the front suspension, particularly the ball joints and control arms, after just 4 years and 60,000 miles. after talking to the local dealership and several other durango owners, this is a common issue with this vehicle.
02/01/20036000009/07/1998
 I failed inspection due to ball joints. upon taking 99 durango to the dealer, was told both upper and lower ball joints on both passanger and driver side need to be replaced. i have 60,000 miles and i don't think that all this should be wrong.
01/01/2003110/24/2000
 While traveling on highway vehicle will go from side to side and vibrate. had to replace ball joints and tie rods. please fill in additional information. ts. *ak
 Consumer states of having problems with ball joints. please add more information. mr
09/18/2002
 Left upper ball joint is worn out and needs to be replaced. contacted dealer. please provide further information. *ak
07/01/1999
 When applying brakes they will grab, but then they release and vehicle rolls to a stop. took vehicle to dealer, and they were going to replace calipers and upper ball joints. please provide any further information.*ak
111/01/1998
 While vehicle was getting an alignment, the upper ball joints were worn and needed to be replaced. mechanic stated mileage seemd to be too low to have worn out upper ball joint.*ak lower balljoints were replaced as well and the right inner tie rod was replaced too. *tt
12/15/200104/01/1999
 Upper ball joints both sides malfunctioned. *ak
03/03/2001112/01/2000
 Upper ball joint wear, misdiagnosed and not fixed under warrenty. dodge has redesinged replacement parts to compensate for the defect, however, no recall has been issued. i believe this constitutes a significant safety hazard to the 1999 dodge durango. possibly could lead to steering failure and roll-over risk.*ak
01/01/2000
 Front ball joints wore out and caused noise, resulting in malfunctioning of the steering system, which could cause loss of control. dealer replaced the ball joints. *ak.et.
SUSPENSION - FRONT - HUB
07/03/200583000106/06/2003
 My 99 dodge durango 4x4 has had vibrations and noise in the front from when i purchased. the dodge dealer earlier told me there were no recalls or hidden warranties on this product, vin# 1b4hs28y1xf650897. my goodyear dealer, inspected my dodge and showed me that my upper and lower ball joints were bad (( moving over 1/2 in)) he said take it to your dealer, because this is not right. dodge dealer also said that both right and left, upper and lower ball joints were bad and also that the hubs and wheel bearings. were bad, and needed to be replaced for my safety. i called diamler chrysler corp. and asked if they would cover this mfg problem. i was given clam #13756706. the customer service person said they would not cover this problem because my vin # not covered by the upper & lower ball joint recall. i could not believe this would not be covered, because when i looked up my 99 durango on your site on complaints, i saw over 500 similar cases for 99 durango, with ball joint and steering problems. dodge said 99 not part of recall. i think the u.s gov. needs to tell dodge to include in recall all the dodge durango with this problem, please look out for the safety of the amer. people and not alow chrysler corp get away with this safety problem. i feel the amer people should not need to get the courts involved when we have an agency that should protect the amer. people from defective products. i hope this ball joint problem etc. does not became another ford - firestone situation. dodge said they need to hear from you before they can do a recall on 1999 dodge durango's, (( with over 500 complaints of similar problems, how many more do you need!!)) i live in the washington, d.c. area and when i drive i-495 beltway i hope you are not their when my front wheels fall off because of bad ball joints. please do your duty and recall all dodge durango 1998 and up for upper & lower ball joints, steering etc. please do your job and protect me and my family.
03/20/20046650006/02/2003
 Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 dodge durango. our durango had 66,500 miles on it at the time we replaced the parts.
05/12/2004620002
 While driving at 35 mph, the consumer heard a scraping sound coming from the front end. vehicle was taken to a mechanic who determined that the upper and lower ball joints were worn out. also the left hub bearing was worn out. *ak
04/09/2003100000303/15/1999
 I am writing to document the front-end repairs made to my 1999 dodge durango and the expenses incurred in 2003. i am asking that daimler chrysler reimburse me in full for these expenses. these repairs were necessary due to premature wear, which has been a documented design defect in numerous other dodge durangos of the model years 1998  2000. front-end repairs performed in 2003 to my dodge durango:
3
 Had taken vehicle to an independent tire mechanic for replacement of tires. while replacing the tires mechanic determined that front upper ball joints were worn out. this problem was causing front wheel spindle and hub to move very easily. the upper ball joints were replaced. *ak
1
 While driving consumer heard a noise that was coming from left wheel. technician serviced vehicle, and noticed upper and lower hub assembly needed to be replaced. *ak
08/01/200370960108/19/2000
 Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. vehicle became unsafe to drive.*ak
07/14/2000250001002/06/2000
 Front left wheel makes constant clicking noise. have taken it into numerous dealerships for service (over 10 times) for the same problem with no resolution. i have had this problem since 2000. *nlm
10/08/20011
 While driving under normal conditions steering control would be difficult, and there was a noise coming from front end. dealership examined vehicle, and determined that front/left hub had disintegrated, causing damage to brake and suspension systems. please provide any additional information / attachments. *ak
SUSPENSION - FRONT - SHOCK ABSORBER
06/16/2005110000311/15/2001
 Dt:consumer noticed that vehicle started riding rough. consumer replaced shocks, but the front end still seemed to ride rough enough to feel all bumps in road. consumer had brake pads changed and the mechanic showed consumer that ball joints were bad. mechanic checked both top and bottom ball joint on driver's side. ball joints showed lots of wear. then, mechanic checked passenger side to find that more slack was in passenger side than driver side. mechanic told consumer that there were stories of wheels coming off of same type of vehicle. consumer says that vehicle is not used for off road use. vehicle is used for highway and city driving. consumer is scared to drive vehicle. consumer is aware of recall on newer models. feels that same problem exists with this vehicle. consumer has not yet replaced ball joints. vehicle is serviced regularly about every 4500 miles at a quick lube. *ak
03/05/200545000408/23/1999
 Upper and lower ball joints,tie rod,and shocks replaced at 45,000 miles. *ak
05/28/2004620003
 Arriving home, pulled into the driveway and front passenger tire fell off. vehicle was towed, and the axle, wheel bearings, and front shocks were replaced.*ak
08/09/2004510651
 Lower left and right ball joint failure and leaking front shocks at 51,000 miles.*ak
515006
 Dealership was unable to perform a front alignment. this was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.*ak
06/15/200377100106/10/2000
 At 70mph, on i-75 in michigan '99 durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. was barely able to get vehicle under control and off to side of road. mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. have spent over $4000 dollars in repairs to durango in 3 years including (front driveshaft, transfer case, water pump, pcm, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. only 78,000 on the vehcile when transfer case blew up. can i file a claim for lemon law regarding ball joints. uppers need replaced again.*ak
01/01/20001
 Consumer had found a problem with tires and suspension. technician had found that shock asorber was not supporting vehicle in front. also tires will wear out and front of vehicle will sink, and rear tire will not help. *ak *jb
SUSPENSION - FRONT - SPRINGS - TORSION BAR
1
 Consumer states that when turning corners heared a clunking noise, and experienced loss of vehicle control. dealer diagnosed it as front suspension failure, and replaced the upper and lower ball joints, inner sway bar and bushings.*ak
SUSPENSION - FRONT - STABILIZER BAR
10/30/200354323106/26/2002
 Required premature replacement of the upper ball joints. lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts. *la
SUSPENSION - FRONT - WHEEL BEARING
09/29/200673006211/30/2002
 I have been reading the existing complaints, and would like to add mine. i just had a failed wheel bearing on the driver's side of my 1999 dodge durango repaired. the service manager stated that he didn't know if or when the right hand side one would fail, but also that both lower ball joints were defective. the cost of just the wheel bearing repair was expensive, but the ball joint repair would be nearly double that. our problem is that we just cannot afford the repairs on this vehicle. in the past six months, we have had to replace a faulty transmission sensor and the wheel bearing. we now have learned of the ball joint failure, as well as the failure of the air conditioning system, plus a rear wheel abs sensor that failed. all told, we are now facing over $2000 in repairs, this after spending $1500 for the prior ones. i have seen over 500 complaints about the ball joints on this year of car. please force a recall before someone gets seriously injured. thank you. *jb
07/05/20051
 1999 dodge durango front driver's side bearing were bad.***no answer required***.*mr the lower front ball joint also needs to be replaced because it can't be greased.
07/03/200583000106/06/2003
 My 99 dodge durango 4x4 has had vibrations and noise in the front from when i purchased. the dodge dealer earlier told me there were no recalls or hidden warranties on this product, vin# 1b4hs28y1xf650897. my goodyear dealer, inspected my dodge and showed me that my upper and lower ball joints were bad (( moving over 1/2 in)) he said take it to your dealer, because this is not right. dodge dealer also said that both right and left, upper and lower ball joints were bad and also that the hubs and wheel bearings. were bad, and needed to be replaced for my safety. i called diamler chrysler corp. and asked if they would cover this mfg problem. i was given clam #13756706. the customer service person said they would not cover this problem because my vin # not covered by the upper & lower ball joint recall. i could not believe this would not be covered, because when i looked up my 99 durango on your site on complaints, i saw over 500 similar cases for 99 durango, with ball joint and steering problems. dodge said 99 not part of recall. i think the u.s gov. needs to tell dodge to include in recall all the dodge durango with this problem, please look out for the safety of the amer. people and not alow chrysler corp get away with this safety problem. i feel the amer people should not need to get the courts involved when we have an agency that should protect the amer. people from defective products. i hope this ball joint problem etc. does not became another ford - firestone situation. dodge said they need to hear from you before they can do a recall on 1999 dodge durango's, (( with over 500 complaints of similar problems, how many more do you need!!)) i live in the washington, d.c. area and when i drive i-495 beltway i hope you are not their when my front wheels fall off because of bad ball joints. please do your duty and recall all dodge durango 1998 and up for upper & lower ball joints, steering etc. please do your job and protect me and my family.
04/18/2005120000608/13/2002
 Started with rebuilt transmission, then sludged in motor. had to replace motor with only 120,000 miles motor and transmission 5,000. also had to replace ball joints, tie rods and bearings cost $1,000*ak
01/29/200591000304/30/2004
 Consumer reported two incidents. first incident involved vehicle experiencing a thumping noise when accelerating from a stop position. vehicle had been to the dealer, and dealer replaced the front wheel bearing. the second incident involved vehicle losing steering control while driving 35 mph. this almost caused a tractor trailer crashing into consumer's vehicle. the vehicle was taken back to the dealer, but problem recurred. *ak
05/20/200470000203/04/2001
 1999 dodge durango 4wd. within the last twelve months i had to replace the ball joints, wheel bearings and everything else that goes with it on both the left and right front tires. with all the problems from the 1998 to 2003 models, i do not understand why the 98 and 99 models are not included also. vehicle has less than 80,000 miles.*ak
06/14/2004105000412/14/1998
 1999 dodge durango ball joints failed placing out of spec stress on wheel bearing. wheel bearing failed, causing vehicle to have sever control problems at 75 mph fully loaded. bearing failure destroyed antilock system making vehicle very difficult to stop. dealer replaced antilock parts and bearing but did not have balljoints due to high demand. balljoints not replaced due to cost - car not currently driven.*ak
05/28/2004620003
 Arriving home, pulled into the driveway and front passenger tire fell off. vehicle was towed, and the axle, wheel bearings, and front shocks were replaced.*ak
04/09/2003100000303/15/1999
 I am writing to document the front-end repairs made to my 1999 dodge durango and the expenses incurred in 2003. i am asking that daimler chrysler reimburse me in full for these expenses. these repairs were necessary due to premature wear, which has been a documented design defect in numerous other dodge durangos of the model years 1998  2000. front-end repairs performed in 2003 to my dodge durango:
02/26/20047800010
 When turning in either direction vehicle produces a clicking noise. *ak
02/10/200450000512/31/2002
 I had to replace wheel cylinders,ball joints,and ball bearing on my 99 durango was told my wheel was falling off. i was lucky to be alive. i should be reimbursed for this. i couln't get my vehicle inspected because of this. it has been a hardship on me $1000.00 i had to pay to have this done. i'm disabled and could not afford this.*ak
07/12/20031050001
 There was a squawking noise in the front end when the vehicle was driven over a bump. the mechanic replaced the front wheel bearings because they were defective. *ak *sc *jb
1
 The bearings on the right and left front of the vehicle failed as a result of an unknown banging noise. the consumer was told that the vehicle needed an alignment. the alignment didn't change the condition of the truck and the consumer was told not to drive the truck no more than 5 miles an hour. *jb
11/25/20031000001
 I own a 1999 dodge durango and the wheel bearings just collapsed on it. it collapsed on the highway and my wife didn't loose control but it did almost cause her to have a accident. she was able to get it safely off the highway. it has been diagnosed and to the tune of $1800.00 for repair to the front end because of this damage caused damage to other front end parts. *la
09/01/2002360002
 Front upper ball joints failed at 36,000 miles. then 20,000 miles later, the wheel bearings failed.*ak
06/06/2003209/04/2002
 Upper and lower ball joint, front end, wheel bearing, rotors. *la
08/05/200350000108/14/1998
 My 1999 dodge durango 4wd with 50,000 miles that has not been driven off-road, and maintained exclusively by the oem dealership, is presently at the dodge dealership replacing the lower ball joints and front wheel bearings and this is, in my opinion, a safety issue and a manfacturing defect since this is premature wear. *ak
09/23/200265000110/01/1998
 I recently had to get the front driver's side suspension of my 1999 dodge durango replaced. the vehicle had 65,000 miles and is driven primarily for highway use. i thought this was very uncommon for this short use time period. the repairs were costly and dodge claimed that this is sometimes common. is nhtsa looking into safety issues related to this?*ak
610001
 The right front wheel bearing locked up, and the tire blew out, which resulted in loss of control of vehicle. *jb
04/06/2002104/01/2099
 Grinding noises and uncontrollable pulls to the right made the vehicle hard to control, especially when travelling on the highway - this causes an extreme safety problem. brought the durango to auto mechanic, he told us the left front tie rod needed replacement. replaced tie rod end and found out left front wheel bearing is gone and is subject to seizure at any time. if this is not a safety hazard, i don't know what is because this front end suspension problem has the propensity to cause the vehicle to rollover when travelling on the highway or to tip on its side when driving upon back, city or suburban streets.
12/31/2001110/01/1999
 After reducing speed from 35 mph and hearing a thumping noise, the left/front wheel disconnected from vehicle. dealership has not determined cause of problem. *ak bearings in the hub had no lubricant and were dry, bearings broke and put pressure on the hub which turned the spindle nut off, the wheel did not come completely off because the brake caliper was over the brake rotor, dealer recommended that cotter pins be put back in the spindles. *jb
09/01/2001808/30/1999
 There's a snapping noise whenever vehicle is being driven at low speeds. took vehicle to dealer and they realigned and replaced bearings, hubs, and rotors. *ak consumer states vehicle continues to make the noises under the front end, dealer has attempted to fix this problem 8 times. *slc
08/01/2001
 When driving and without prior warning front bearings malfunctioned. consumer has contacted dealer. please provide any further details.*ak
SUSPENSION - MULTIPLE AXLE
11/02/200480177102/06/2004
 I own a 1999 dodge durango. on 11-2-04 while driving on i-70 at around 7:30a.m. the front axle fell a part.
SUSPENSION - REAR
04/06/2010145000
 I bought my 99 durango 3 months ago & the ball joints are popping & something in the rear is squeaking like an old matress & the brakes already need replaced & the ac doesnt work. my concern is the number of complaints i have seen regarding accidents from the ball joints breaking & not being able to steer. if this has been an on going issue with vehicles that have low mileage there should be a recall & dodge pay for the repairs when peoples lives are in danger. do you really want another toyota issue?
08/01/2008129146
 Steering problems related to linkage affected by brake resivoir leakage onto linkage to the gear box. fluid ate rubber off of the joints that look to be like that of a u-joint. the first time was a safety issue involving an oversteer situation and the underlying condition was not explained or repaired. the linkage was replaced. one year or so later the durango began to repeat the above situation on an interstate highway at speeds of over 65 miles per hour. again the linkage was replaced and the master cylinder {not including the resivoir} was replaced at my expense due to the age of my vehicle {or lack of warranty}. the problem still exsists because i have no job to pay for repairs or a different vehicle. i have replaced linkage x2 and master cylinder for this situation, also had axel hubs {sealed units} fail due to dry bearing, both sides front. oem replacement parts both failed due to dry bearings in less than 12 months. this also caused a dangerous condition at highway speeds. wobble and oversteering conditions. prior to these problems the rear sway bar links had disintegrated and were replaced. this vehicle has done no off road 4x4 action for as long as i have owned it. thank you !!
09/02/200690770111/03/2005
 99 dodge durango was running good. started hearing a knocking noise when going over bumps. found mounting to rear sway bar on driver side separated from bar. defective part available if needed. *jb
03/10/200467001
 While turning consumer heard a loud noise coming from the rear passenger/driver wheel. dealership was notified, but did not resolve the problem. *ak
07/28/20031
 Rear end failed within only four years.dealer notified. *ak
04/23/2002670001
 While traveling at highway speed the rear end of the vehicle became disconnected, which caused the driver to temporarily loose control of the vehicle. the dealer replaced the rear end of the vehicle. *jb
06/15/2001
 When the vehicle goes in reverse it makes a clunk. it feeels like it's engaging in 4- wheel. dealer put in a rear carrier, and new rear end gears. problem was not remedied, but dealer has order for another part involving linkage for rear end.*ak
SUSPENSION - REAR - AXLE - SPINDLE
02/20/2004640001
 While driving consumer heard a noise, and vehicle spun out of control, causing it hit the concrete median. consumer determined that the rear axle broke. *ak
SUSPENSION - REAR - SHOCK ABSORBER
515006
 Dealership was unable to perform a front alignment. this was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.*ak
09/15/20025850508/30/2002
 When i pushased my 1999 dodge durango the brakes was nosiy...took it back to the dealer.they charged me $90.00 to do a brake service.after the brakes was used a couple of times they started making nosie again...took it back and dealer stated that it was the pads and they could not do anything about it. well after that i was fed up with them and took it to a goodyear shop where they replaced the brakes.(stopped the nosie) and also found out the upper ball joints was bad along with the shocks...so they was replaced costing me $1,300.00. so much for the extended warenties that i purchased with the vehicle..the dealer also charged me for fliud after two sensors went out that was located inside the transmission..wich the warenty was to cover the drive train..this vehicle is a 1999 dodge durango 4x4....new tires had to be purchased because of ball joints was bad causeing tires to wear wrong
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE
10/05/2003109/20/1999
 Had to replace left rear leaf spring due to structural failure; could have caused rear axle to disengage resulting in a possible serious accident. *la

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