Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 01V153000 | DAIMLERCHRYSLER CORPORATION | from 05/22/2000 to 07/15/2000 | V (Vehicle) | 216100 | 06/18/2001 | MFR | CHRYSLER GROUP LLC | 05/08/2001 | 05/18/2001 | |||||||
| Defect Summary | Vehicle description: pickup trucks. sound deadener material inside the steering wheel could become detached from the cover and housing. note: the ram pickup trucks were built at the warren assembly plant (s in the 11th vin position) from may 16, 2000 through october 23, 2000; st. louis north assembly plant (j in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant (m in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant (g in the 11th vin position) from may 23, 2000 through october 23, 2000. important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. in addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall. | |||||||||||||||
| Consequence Summary | When this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. the driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel. | |||||||||||||||
| Corrective Summary | Dealers will replace the clockspring assembly. owner notification began june 18, 2001. also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/01/2006 | 60000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated that while driving 35 mph, she crashed into the side of another vehicle and caused the vehicle to crash into a guard rail. the contact stated that none of the air bags deployed. the vehicle was destroyed. all of the necessary parts were ordered and the entire vehicle was repaired by a relative. the frame was also straightened by the relative. three years later, the contact crashed into the side of a truck. again, none of the air bags deployed. the vehicle was destroyed. the contact was not injured in either crash. the manufacturer was not notified of the failure. the failure mileage was 60,000 and the current mileage was 130,000. kmj | |||
| 07/01/2006 | 60000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated that while driving 35 mph the vehicle crashed into the side of another vehicle and caused the vehicle to crash into a guide wire. the vehicle was destroyed. none of the air bags deployed. the contacts husband decided to order all dodge parts and have the vehicle repaired including straightening the a frame. three years later the contact crashed into the side of a refuse truck. the vehicle was destroyed. once again none of the air bags deployed. the manufacturer had not been notified. the failure mileage was 60,000 and the current mileage was 130,000. dt | |||
| 09/10/2012 | 153000 | ||
| Tl* the contact owns a 2000 dodge durango. the contact stated that while driving 40 mph, the vehicle was involved in a head on collision and the air bags failed to deploy. a police report was filed. the driver sustained a neck sprain and lacerations to the forehead. the front passenger sustained multiple contusions and one of the rear passenger sustained facial lacerations. a second passenger sustained burns from the seat belt. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 153,000. | |||
| 09/10/2012 | 153000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated that while driving 40 mph, the vehicle was involved in a head on collision and the air bags failed to deploy. a police report was filed. the driver sustained a neck sprain and lacerations to the forehead. the front passenger sustained multiple contusions and one of the rear passenger sustained facial lacerations. a second passenger sustained burns from the seat belt. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 153,000. kmj | |||
| 09/10/2012 | 153000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated that while driving 40 mph, the vehicle was involved in a head on collision and the air bags failed to deploy. a police report was filed. the driver sustained neck sprain and laceration on his forehead, front passenger sustained multiple contusions, one of the rear passenger sustained facial lacerations and the second passenger sustained burns by the seat belt. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 153,000. pm | |||
| 08/11/2012 | 138164 | ||
| Tl- the contact owns a 2000 dodge durango. while driving approximately 5 mph, another vehicle going approximately 55 mph crashed into the front passenger side of the contact's vehicle. the air bags did not deploy. the contact sustained injuries to the left hand, hip, and rib. the contact and her child who was in the rear middle seat were transported to the hospital via ambulance. the contact's child sustained bruises to the shoulder from the child seat straps. the vehicle was driven away from the scene and was not taken to a repair shop. prior to the crash while driving approximately 10 mph ,the contact depressed the brake pedal but the brakes would not respond and the vehicle suddenly slid and crashed into another vehicle. the vehicle was taken to the dealer for diagnostics however, the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 138,164. kmj | |||
| 08/11/2012 | 138164 | ||
| Tl- the contact owns a 2000 dodge durango. while driving approximately 5 mph another vehicle going approximately 55 mph crashed into the front passenger side of the contacts vehicle. the air bags did not deploy. the contact sustained injuries to her left hand, left hip, and left rib. the the contact and her child who was in the rear middle seat were transported to the hospital by ambulance. the contacts child sustained bruises to her shoulder from the child seat straps. the vehicle was driven away from the scene and was not taken to a repair shop. prior to the crash while driving approximately 10 mph the contact depressed the brake pedal but the brakes would not respond and the vehicle suddenly slide and crashed into another vehicle. the vehicle was taken to the dealer for diagnostic. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 138,164. da | |||
| 06/01/2008 | 68000 | 1 | |
| The cruise control and horn quit working. i was checking the internet to see what could be wrong with it. i found the recall for replacing the clockspring in the steering wheel and this could cause my problems plus cause my air bag to not deploy in an accident. i contacted the dealer and was told my # (*)was not included and to call chrysler, which i did. i was told the same thing and that i should take it to be fixed and then if it were added to the recall i would be reimbursed. i don't feel i should be responsible for this repair and i don't have the money for it. what happens if i'm in an accident like the ones i've read in some of these other complaints and my air bag does not deploy. is it just sol or can i sue chrysler? i feel they should include mine and the others in the recall. *tr | |||
| 07/25/2006 | 104000 | 1 | 02/15/2004 |
| Tl*the contact owns a 2000 dodge durango. while driving 60 mph, the vehicle crashed into the rear of another vehicle, which damaged the entire front end. the air bags did not deploy. the road conditions were normal. the current and failure mileages were 104,000. updated 12/31/07 *tr | |||
| 02/27/2001 | 27000 | 5 | 02/27/2001 |
| Winding sound in steering when tuning wheel,horible sound while turning wheels and backing up,door locks are in locked position (can't open to get out of car and loud sound going off when door locks are supposed to self lock at 25 mph)bought car in 2001, after 6 mo took car to dearership to report problems while still under warranty and they said nothing was wrong. still have paperwork to show of the complaints.i have 3 small grandchildren i take care of and transport in the vehicle. hope you people do something about this before someone dies or you will really be out of pocket. i have less that 60,000 miles on suv so this can't be due to wear and tear. ( i marked oem yes if that pertains to original parts on suv). *ak | |||
| 07/18/2001 | 15000 | 2 | |
| While driving at any speed, consumer can hear a clicking sound coming from the front wheels. a mechanic examined the vehicle and found that the ball joints were worn on both sides. the consumer also found out that the clock spring is defective in the vehicle. *la *ts | |||
| 05/11/2004 | 68600 | 2 | 07/02/2000 |
| I stopped at a stop sign and waited for the other vehicle to go by. as they passed me, i made a right turn and headed south in the same direction. within 30 ft after i took off from the stop sign, i glanced to the left and when i looked forward the vehicle in front me had stopped. i turned my wheels to the right and struck the other vehicle. my driver front corner struck his rear right corner. i was only going 20 mph because of the school and all the childern were present on both sides of the street. my vehicle's front driver side was pushed in and then it started on fire. within a matter of minutes the vehicle was engolfed in flames. by the time the fire department came the vehile was a total loss. i called daimlerchrysler and explained what has happend. i was told that they will investigate and let me know what they have found. chrysler went into great detail why the air bags did not deploy, but as far as fire goes i was told it appears the impact caused a short, which started the fire. no other explanation was given at all. from the stop sign to where accident happend was about 220 ft. i dont think that a $34,000 vehicle should be lost at 20mph impact. i was given chrysler file #12293591. vehicle: 2000 dodge durango, vin 1b4hs28n1yf268117 st. francis, wi police department & st. francis fire department came out to the accident site. *la | |||
| 09/15/2003 | 47000 | ||
| My wife hit a concrete barrier housing a 30 ft. pole head on doing approx $9000 damage. she had to be taken by paramedics to a local hospital beacause her head hit & broke the visor and visor arm then hit the steering wheel when the airbags did not deploy. she was driving approx 15 mph when the accident occurred. she was out of work a week due to her injuries and still has medical issues. chrysler sent an investigator to check the system who stated it was fine. | |||
| 07/03/2000 | 20000 | 1 | 07/03/2000 |
| 1) replaced rack & pinion @ 41k miles 2) passenger window has been repaired 4 times at dealer and is working more poorly than ever before 3) two batteries replaced in first 2 years-i'm on my third now 4) suv towed due to air bag light. *jb | |||
| 01/19/2004 | 64000 | 4 | 11/01/1999 |
| My children and i were involved in an auto accident in which we were hit in the rear, and then hit the car in front of us, which also hit the car in front of them.our 2000 dodge durango appears to have faulty safety mechanisms, and other hazards, for neither air bag deployed, and both front seats collapsed.*ak | |||
| 09/04/2003 | |||
| While driving at 45 mph consumer's vehicle rear ended another vehicle. upon impact, driver's side air bag did not deploy.*ak | |||
| 11/28/2002 | 1 | 09/01/1999 | |
| The air bags failed to deploy during a frontal collision. ts *jb | |||
| 08/01/2000 | 7 | 07/20/2000 | |
| Consumer has had several problems with the steering, the rack and pinion, gear assembly, steering column assembly and the clockspring have been replaced, even after the recall regarding the clockspring assembly, the vehicle continues to have steering problems, consumer states that prior to the clockspring failing, the steering wheel freezes until the wheel is forced past a point to free it. *slc | |||
| 07/11/2000 | 1 | 11/18/1999 | |
| Consumer was traveling about 30mph on highway and was involved in a collision. upon impact, both air bags failed to deploy. *ak one person was injured in accident, consumer has extended warranty, however could not find anyone to check out airbags. *slc | |||
| 10/13/2000 | 1 | 09/01/2000 | |
| While making a turn power steering locked up, and the air bag light illuminated. consumer was told by dealer, that the clock spring broke, and that this could cause the air bag to deploy.*ak | |||
| 03/14/2000 | 10/01/1999 | ||
| No summary listed for abov evehicle. *ak | |||
| AIR BAGS - FRONTAL | |||
| 10/07/2009 | 65000 | 1 | |
| I have a 2000 dodge durango with 65,000 well kept miles. on oct 7, i was involved in a pileup on interstate 24 in murfreesboro, tn. there were 6 cars, and i was number 3. the airbag did not deploy. i was taken by ambulance to vanderbilt hospital, where i was diagnoses with a broken sternum. *tr | |||
| 11/01/2007 | 95000 | ||
| Tl*the contact owns a 2000 dodge durango. on november 1, 2008, while driving 45 mph, the spare tire released from the tire holder. the vehicle flipped over and crashed into a pole. the windshield shattered and the driver side frontal air bag failed to deploy. the driver sustained injuries to the head. georgia police report number 081101015 was filed. the vehicle will be taken to the dealer. the current and failure mileages were 95,000. | |||
| 12/02/2007 | 78000 | 1 | 03/01/2003 |
| Tl*the contact owns a 2000 dodge durango. while driving 45 mph over ice and snow, the rear of the vehicle slipped as the contact decelerated. the vehicle landed into a ditch and then flipped over. the air bags never deployed. a police report was filed. he believes that if the vehicle flipped over, the air bags should have deployed. the failure and current mileages were 78,000. the consumer stated the transmission made a sudden shift prior to the accident and when evaluated by the mechanic the only error code admitted was that of the transmission. updated 12/18/07 *tr updated 12/18/07. *kb | |||
| 11/29/2006 | 117356 | 1 | 03/03/2006 |
| Dt*: the contact stated while driving 10 mph toward an intersection on normal road conditions, upon applying the brakes to obey a stop sign, the air bags deployed without warning. there were no warning lights illuminated prior to the incident. the front passenger and the driver suffered minor bruises. there was no police present to report the incident. the dealership was contacted, who provided the nhtsa phone number to report the incident. the manufacturer had not been contacted yet. | |||
| 05/18/2005 | 75000 | 1 | 06/30/2000 |
| Failure of front airbags at approximately 40-45 mph. | |||
| 11/17/2004 | 118000 | 1 | |
| Consumer's vehicle struck another vehicle. at 35 mph, and the air bags did not deploy. vehicle was totaled. consumer will make contact the manufacturer. *ak *tc | |||
| 10/29/2004 | 105000 | 1 | |
| While driving 15 mph consumer's vehicle was involved in a head on collision. upon impact, dual air bags did not deploy. driver sustained head injury from hitting the windshield. vehicle was totaled. *ak | |||
| 09/28/2004 | 67000 | 1 | |
| The vehicle was in the park position, when the consumer turned the key, the vehicle just accelerated. the vehicle spun around, made a left hand cut going into a ditch and hitting a tree. there were injuries. the consumer had a broken right leg. the air bags did deploy. please provide any further information. *jb | |||
| 08/22/2004 | 40000 | 1 | |
| While driving across an intersection consumer's vehicle was hit head on. the vehicle that hit consumer's vehicle was totaled. upon impact, air bag did not deploy.*ak | |||
| 07/01/2002 | 1 | ||
| While driving 35-45 mph consumer lost control of vehicle and ran into an embankment head-on. upon impact, frontal air bags did not deploy. *ak | |||
| 08/01/2001 | 2 | ||
| While driving 45 mph consumer's vehicle rear ended another vehicle. upon impact, frontal air bags did not deploy. manufacturer and dealership were contacted. *ak | |||
| 11/11/2003 | 3 | ||
| Consumer fell a sleep behind the wheel while driving 35-45 mph ,resulting in a head on crash with a tractor trailer. upon impact, air bags did not deploy. *ak | |||
| 11/05/2003 | 1 | ||
| While driving at 45 mph and without warning vehicle in front of consumer's vehicle came to a complete stop. causing a rear end collision. upon impact, both frontal air bags did not deploy. consumer had vehicle towed to the dealer. *ak *mr | |||
| 11/30/2003 | 40300 | 2 | 11/30/2000 |
| When we tried to avoid an accident by braking, our anti-lock brakes locked and we were unable to steer. also, upon impact at approximately 40-45 mph, our air bags did not deploy even though the front end of our dodge durango (2000) was completely destroyed.*ak | |||
| 09/28/2003 | 1 | 10/28/2001 | |
| My wife was driving our 2000 dodge durango. my daughter who was seated in the rear passenger seat screamed causing my wife to turn and look then hitting a concrete pad housing a approximately 30 feet pole from the target parking lot. there is approximately $9000 damage and my wife had to be taken by paramedics to a local hospital. her head hit and broke the visor and visor arm and then the steering wheel due to the air bag not deploying. a chrysler inspector has inspecting the vehicle and determined there was nothing wrong with the airbags which i have a hard time understanding. *la | |||
| 09/19/2003 | |||
| While driving at 20 mph the consumers vehicle crashed head on into another vehicle. neither the driver nor passenger side air bags deployed. the consumer has contacted the dealer. cause of the problem has yet to be determined. please provide any further details. *nlm | |||
| 69000 | |||
| Vehicle was in a frontal collision while driving at 15 mph. none of the air bags deployed upon impact.*ak | |||
| 06/14/2003 | 46000 | 1 | 11/01/1999 |
| The vehicle was involved in a frontal collision and none of the air bags deployed. all five passengers in the vehicle were injured. *ak *jb | |||
| 07/01/2003 | 59333 | 1 | 07/01/2000 |
| The vehicle was involved in a collision, and the air bags failed to deploy. *ak *jb | |||
| 09/03/2002 | |||
| At 55mph consumer lost control of vehicle, went into a ditch, and vehicle rolled over. upon impact, none of the airbags deployed. please provide any further information.*ak | |||
| 07/27/2002 | |||
| While driving 40 mph hit a car from behind, pushing car about 10 yards. upon impact, air bags did not deploy, driver sustained injuries. *ak | |||
| 05/18/2002 | 1 | 09/17/2000 | |
| Front collision, hitting a 15 passenger van and driver and passenger air bags did not deploy. consumer sustained injuries.*ak consumer states the van pulled out in front of him, consumer attempted to hit the brakes but hit the vehicle at a speed of 45 mph.*jb | |||
| 02/10/2002 | 1 | 12/02/2001 | |
| Vehicle was involved in a frontal collision of 25-30 mph, and neither air bag deployed. dealer and manufacturer were not notified at this time. police report attached. *ak there was one injury. *tt | |||
| 01/30/2002 | |||
| Consumer was traveling about 35mph on main streetand another vehicle veered into him. consumer bounced off the vehicle and ran into a pole. airbags didn't deploy.*ak | |||
| 08/11/2001 | |||
| While at 65 mph and running into a tree head-on air bags did not deploy, and vehicle was totaled. consumer was injured in accident. contacted manufacturer, and manufacturer stated simply that consumer was not going fast enough for air bags to deploy. *ak | |||
| While driving 30 mph another vehicle pulled out in front of consumer, and consumer rearended other vehicle. upon impact, air bags did not deploy. *ak | |||
| 04/17/2001 | 1 | 08/01/2000 | |
| Hit guard rail head on at 65mph, airbags didn't deploy, rolled truck 2-3 times. second new dodge auto that airbags didn't deploy in accident. | |||
| 07/11/2000 | 1 | 11/18/1999 | |
| Consumer was traveling about 30mph on highway and was involved in a collision. upon impact, both air bags failed to deploy. *ak one person was injured in accident, consumer has extended warranty, however could not find anyone to check out airbags. *slc | |||
| 02/04/2001 | |||
| Vehicle was involved in a frontal collision at 40mph. upon impact, airbags did not deploy.*ak | |||
| 02/27/2001 | 1 | 11/01/1999 | |
| Passenger and driver air bags did not deploy in an accident while driving 25 mph. *slc | |||
| 09/17/2000 | 1 | 08/12/2000 | |
| Vehicle was involved in a frontal collision at 30mph. upon impact, airbags did not deploy. vehicle was totalled. manufacturer has been notified.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/16/2004 | 68000 | 1 | |
| The clock spring malfunctioned. as a result, radio inside of the steering wheel and the cruise control failed intermittently. a recall was issued for the clock spring, however this vehicle was not included in the recall due to vin. *ak | |||
| 09/28/2003 | 1 | 10/28/2001 | |
| My wife was driving our 2000 dodge durango. my daughter who was seated in the rear passenger seat screamed causing my wife to turn and look then hitting a concrete pad housing a approximately 30 feet pole from the target parking lot. there is approximately $9000 damage and my wife had to be taken by paramedics to a local hospital. her head hit and broke the visor and visor arm and then the steering wheel due to the air bag not deploying. a chrysler inspector has inspecting the vehicle and determined there was nothing wrong with the airbags which i have a hard time understanding. *la | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/01/2001 | 0 | ||
| When driving at 15m ph consumer was involved in a frontal collision in which neither driver's side nor passenger's side air bags deployed. please provide any further details.*ak | |||