Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0802303 | 07/08/2003 | 0804100 | 10003414 | Intermittent locking/unlocking of doors without activating the power door lock switch. *tt | 10/20/2003 |
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 082600 | 09/29/2000 | 6092315 | Subject regarding central timer module electrically locks-up. *tt | 12/05/2000 | |
| 082200 | 06/16/2000 | 614159 | Some customers may notice a lower than expected engine performance due to a possible loss or intermittent loss of the camshaft position sensor (cmp) signal. the loss of the cmp signal may be the result of the cmp physically contacting the | 09/29/2000 | |
| 081000 | 03/24/2000 | 610615 | Experiencing a dead battery and / or ignition operated electrical accessories function with the ignition switch off. *tt | 05/08/2000 | |
| 083999 | 12/10/1999 | 6089715 | Subject regarding communications stopping between jtec pcm and a generic scan tool. *tt | 02/24/2000 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/05/2012 | 150000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated that while driving approximately 25 mph, the vehicle suddenly stalled. the contact was able to restart the vehicle. the contact also stated that the failure occurred at different speeds. the vehicle was taken to four different independent mechanics for diagnostic testing. the mechanics replaced the speed sensor, battery, fuel pump, spark plugs and the coils but the failure recurred. the vehicle was not repaired. the approximate failure mileage was 150,000. mah | |||
| 12/05/2012 | 150000 | ||
| Tl- the contact owns a 2000 dodge durango. the contact stated while driving approximately 25 mph the vehicle suddenly stalled. the contact was able to restart the vehicle. the failure occurred at different speeds. the vehicle was taken to four different independent mechanics for diagnostic testing. the mechanics replaced the speed sensor, the battery, the fuel pump, the spark plugs and the coils. the failure continued after the repairs. the vehicle was not repaired. the approximate failure mileage was 150,000. da | |||
| 07/01/2011 | 95000 | ||
| I have a 2000 durango 5.9 that will shut off while driving. no codes are stored, and the dash reads no bus. it has done this several times over the past few months and will always restart after a few minutes. this last time it wouldn't restart and we had it towed home and it started up after that just fine. i have replaced most of the ignition system and pulled the fuel pump to no avail. it is my wife's car and she and i both can't trust it any more with the safety of my wife and children. there are multiple posts and complaints online about this problem but no single fix, and nothing official from dodge addressing this very serious safety issue. | |||
| 01/01/2011 | 100000 | ||
| Dodge durango 2000 model intermittent turn signal failure..started happening just a few times now happens every time we drive..turnsignals stop functioning have replaces the relay and bulbs and still no fix...there are many complaints online but no remedy | |||
| 06/15/2010 | 142000 | ||
| I own a 2000 dodge durango slt 4wd. the vehicle shuts off when the outdoor temperature exceeds 75 degrees. i have traced the issue to the pcm of the vehicle, which becomes so hot that you cannot touch its metal housing with your hands. the pcm is located in the engine compartment, bolted above the passenger front tire. the pcm has three wire harnesses attached to it, and once the pcm heats up, a kill switch is triggered and the vehicle shuts off. shortly after, the odometer reads no bus and the only way to reset the pcm is to leave the ignition key in the on position, pull the pcm wire harness that is closest to the passenger compartment, re-seat the harness and hope that you hear a clicking sound. the vehicle normally re-starts, but will again turn off at intermittent times. on a typical day of 80*, i will perform this process several times in my 22-mile round-trip to work. many people have been experiencing the same events, thus causing nightmares for those that do not have a safe pull-off from roads, or those that are in intersections or near crosswalks, since the engine shuts down sporadically. | |||
| 10/01/2009 | 145000 | 2 | |
| Pcm on dodge durango's keep going bad causing the truck to go dead with out warning. i have had a new one put on my dodge and it went bad too. *tr | |||
| 07/15/2009 | 138880 | 1 | |
| I own a 2000 dodge durango, and it often will just shut down while i'm driving. i have owned it since october 2008, and this has happened 12 or 13 times. i receive a no bus signal on my odometer display. i have replaced battery terminals, and a battery. it seems to happen far more often in hot weather. it sometimes happens when i'm driving 65 mph on the freeway, and then the car shuts down and i lose power steering (very dangerous), brakes (even more dangerous) and the accelerator doesn't function. *tr | |||
| 03/03/2009 | 1 | ||
| Our door lock system is not working properly. it started with a loud noise when we hit the unlock button. now, when you hit the unlock from the driver's side door, both passenger doors will not unlock and have to be done so manually. if you use the key on the passenger door, it will unlock all of the doors. now the drivers side door lock does not lock when hitting door lock, but car alarm is still activated. *tr | |||
| 07/20/2008 | 1 | ||
| V8-287 4.7l durango stalls without warning. doesn't matter if i am on the freeway or in city traffic. nothing specific that i can relate to the cause. immediately lose power steering. electrical seems to continue working. car will start back up fine after 5 to 15 minutes of sitting. happens in hot and cold weather, day or night. can go for weeks without stalling and then stall several times in a few days. yellow check engine light comes on, which the manual tells me is not an immediate issue. extremely unsafe and i fear for my family's safety. looked at dodge durango maintenance and repair forum on internet and found pages and pages of similar complaints. (http://townhall-talk.edmunds.com and http://www.topix.com/forum/autos/dodge-durango) through these websites it doesn't look like anyone can figure it out, including the dealerships, although the problem seems to be widespread. *tr | |||
| 02/01/2007 | 94000 | 1 | 07/15/2003 |
| A few weeks ago, it started with the door ajar light, and gate open light coming on when nothing was open. a lot of ice build up (bad seals) made the driver door difficult to latch. a week ago we were driving and all of the locks started unlocking repeatedly. now we can't even lock our truck, it unlocks itself. it does this whether the vehicle is on or not. it also turns on the interior lights. the switches do not work to lock the doors. we have to remove the fuse (which also controls the wipers, bad idea) to stop the locks from unlocking. also, it arms the security system ( i think)and makes it so the truck shuts off on it's own. i feel extremely unsafe now that i my vehicle unlocks itself and shuts off. last night we came out to the parking lot to discover it unlocked and the interior lights were turning on and off the whole time. i have to take my 3 year old in this vehicle. i know that this is a problem with a lot of durangos and chrysler better do something about it now! this is a huge safety issue, and i can't believe it's being ignored. *jb | |||
| 06/14/2006 | 1 | 06/08/2002 | |
| We have a 2000 dodge durango that needs a new power box/harness. my mechanic tried to get a replacement part but was told by the parts manufacturer that due to known problems with the durango power box/harness that the part was redesigned by daimler chrysler. my mechanic told me that the problem with the power box harness shorted the wiring and that i was lucky that it did not ignite while i was driving. the cost to cover the repairs is over $4,000. i believe that this problem should have been recalled by daimler chrysler and that i should not be responsible for the cost of repairs for something that could have caused grave danger to me and my family. *jb | |||
| 05/11/2006 | 84054 | 2 | 04/14/2000 |
| An automatic door lock of our 2000 dodge durango does not unlock one door when the front control is activated. the lock has to be manually lifted. if the front control is not used to unlock the whole car, the one defective lock cannot be unlocked manually. this is a safety hazard. this is the second activator that has gone bad on this car. the first was the front driver's side and the current defective lock is the right rear passenger door. *jb | |||
| 08/17/2005 | 83050 | 2 | 10/04/2004 |
| Dt: the contact bought a used truck 10 months ago. she had a lot of problems with the vehicle. on 8-15-05 she hit some speed bumps going over a bridge and she could not steer the vehicle. a mechanic told her the left leaf spring broke. she brought it back to the dealer because of electrical problems, and the whole front end squeaked. she went to a dodge dealer, and they told her there was a recall on the ball joints. she did have the ball joints fixed. *ak while doing research the consuemr noticed that there have been numerous recalls for the 2000 dodge durango 5.9l engine. the cosnuerm has experienced problem with her vehicle similar to those recalled on the 5.9l engine durango. the consumer has experienced problem like the suspension making noise, antitheft system cannot be shut off once activated. front a/c fan makes noise, the driver's side power seat seat rattles/clicks in upright position, front axle noise during acceleration, the battery died three times, rear leaf springs made noise. front headlight didn't work due to a corroded 12v wire to the right of the headlight. the brakes, rotos, belt and tensioner had to be replaced. *nm | |||
| 01/03/2005 | 4 | ||
| 2000 dodge durango front suspension upper ball joints failed. *bf the power door locks operated on their own without activation, at times the driver door lock would not operate at the same time as the passenger side the power windows will intermittently roll up. the thermostat was replaced twice. *jb | |||
| 03/05/2004 | 30000 | 5 | 05/14/2000 |
| While driving at 15 mph the passenger's electrical side door would lock. when the vehicle was parked and the key was inserted into the door the lock failed to open. the driver used the remote control to unlock the doors. the driver had taken the vehicle to the dealer numerous times for lock problems but the mechanic was unable to duplicate or resolve the problem. *ak the drivers side door was repaired for the same problem. the door actuator was replaced. currently the right rear door lock was broken and dodge would not replace under warranty. the doors could not be unlocked manually. *sc *jb | |||
| 10/27/2003 | 3 | ||
| I bought a new dodge durango in 2000 and despite taking good care of it i have had several problems. the first problem were the safty belts coming unclipped for no reason and then sticking open so they couldn't be reclipped. the middle seats the middle seats to not always latch completely down after being folded up, the headlight switch in the steering column has a short in it causing the headlights to go out while i am driving at night. i had to bring it in because the engine light came on and was informed that there was a defective part that the dealership had been notified in a bulletin. they replaced the part, but charged me for the labor. the latest problem is a power stearing problem that the dealership informed me that because of a leaky seal i have to replace the entire rack and pinion for almost $900. i feel that this is absurd on a car that is only 3 years old.*ak | |||
| 09/18/2003 | 37828 | 1 | 08/23/2003 |
| Transmission has failed two weeks after purchase date. *ak the vehicles transmission went in reverse while the gear was in drive. the vehicle was towed to the dealer. the dealer refused to repair the vehicle free of charge because of the vehicles mileage, 37828. the consumer was under the assumption that the warranty was valid. the warranty was effective from 2002 (3 years/36k miles). the vehicle experienced multiple electrical problem. the indicator lights stopped working, hazard lights stopped working, the right rear passenger door lock failed and the left passenger window motor failed. the vehicle also experienced steering problems. *ts *nlm | |||
| 01/10/2003 | 39000 | 5 | 12/12/2000 |
| Right rear passenger door locked from inside and outside, a few weeks later, the problem went away, but the window will not roll down, and ever since then, when the vehicle exceeds 15 mph, a loud buzzing (doors locking)surprises guest passengers. *jb | |||
| 07/24/2000 | 1 | ||
| The vehicle caught on fire due to an oil leak onto the exhaust cross-over pipe, however the first set of experts suggest an electrical fire, and now a second set of experts are examining the vehicle. claim# 30-f037-271.*yh | |||
| 08/08/2001 | 1 | ||
| The insured stated the fire appeared to have started in the headlight. claim# 13-7435-963.*yh | |||
| 07/24/2000 | 1 | ||
| The vehicle caught on fire due to an oil leak onto the exhaust cross-over pipe, however the first set of experts suggest an electrical fire, and now a second set of experts are examining the vehicle. claim# 30-f037-271.*yh | |||
| 08/08/2001 | 1 | ||
| The insured stated the fire appeared to have started in the headlight. claim# 13-7435-963.*yh | |||
| 4 | 05/05/2000 | ||
| When driving between 60-70mph vehicle would vibrate. rear window was not sealed properly after replacement due to a scratch. driver's window replaced due to regulator dragging. electrical wires for air conditioner were pinched and failed to work.*ak vehicle sounds to have an electrical problem, windows have failed, door regulators failed, battery failed, and while driving the rpm, odometer, and trip meter all went to zero. consumer had to replace goodyear tires, no other tire information provided. *slc | |||
| A clip within air bar assembly broke, causing complete malfuction of electrical system. please give any further details. *ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 10/24/2001 | |||
| Vehicle was parked and suddenly ignited. dealer was contacted, and stated components around alternator were bleeding. please provide further details.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 04/22/2004 | 26468 | 2 | 03/20/2000 |
| The brake line to the front driver's side wheel cylinder is directly under the battery. this line does not have any kind of protective shielding to prevent battery acid residue from depositing on the line. i have had this line, and the battery, replaced once by the dealer at 26468 miles. now the dealer does not want to replace the brake line again at 36500 miles. this is being blamed on a faulty battery, that would be prorated. they say corrosion on the brake line is not a problem. it seems like potential brake line failure is a hazard to me. my wife drives this vehicle daily and this is the good family car. i've never had a vehicle that did not have a shield of some type under the battery to prevent this type of corrosion.*ak | |||
| 07/03/2000 | 20000 | 1 | 07/03/2000 |
| 1) replaced rack & pinion @ 41k miles 2) passenger window has been repaired 4 times at dealer and is working more poorly than ever before 3) two batteries replaced in first 2 years-i'm on my third now 4) suv towed due to air bag light. *jb | |||
| 02/10/2003 | 3 | ||
| The battery was replaced by the dealer on three different occasions, the transmission was replaced last year, and there was a problem with the door lock system. *jb | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 08/26/2006 | 68650 | 1 | 05/27/2000 |
| The auxiliary fan relay shorted out causing the power distribution block and wiring to melt. also the fan communally ran, draining all voltage from the battery. this also caused a service engine light, though the dealer did not disclose what code was set. the dealer did not fix this the same day, they allowed me to drive the vehicle with the constantly running fan, fused together wiring, and melted power distribution block before they had time to fix it! *jb | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 10/06/2005 | 4 | ||
| Vehicle kept flooding out and would not start over a month period in october of 2005. taken to a garage to be fixed. the computer showed no problem. after getting it started vehicle would be taken home and same problem repeated itself. after 3 trip to garage for same problem the vehicles pcm(engine control computer) has been replaced. dealer advised that vehicle was 7000 miles over the 80000 mile warranty on that particular part. this vehicle has had problem after problem. from exhaust problems to timing chain assemblers failure to power door locks going out. i can not believe that chrylser was not aware of some of the problems in the 200 dodge durango. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/04/2002 | 40000 | 06/01/2001 | |
| My 2000 dodge durango with approximately 30,000 miles on it mysteriously and unexpectedly burst into flames in the front end. within sixty seconds, the entire vehicle was engulfed and became a total loss. three various fire investigators were unable to determine the resultant cause of the blaze.*ak | |||
| 65000 | |||
| While driving at an undetermined speed engine light came on and smoke started coming from underneath the vehicle. this resulted in vehicle bursting into flames. prior to this occurrence dealership replaced transmission sensor 3 times. cause of the fire was undetermined. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/26/2006 | 68650 | 1 | 05/27/2000 |
| The auxiliary fan relay shorted out causing the power distribution block and wiring to melt. also the fan communally ran, draining all voltage from the battery. this also caused a service engine light, though the dealer did not disclose what code was set. the dealer did not fix this the same day, they allowed me to drive the vehicle with the constantly running fan, fused together wiring, and melted power distribution block before they had time to fix it! *jb | |||
| 10/09/2001 | 01/01/2000 | ||
| I was driving down the road and without any warning the vehicle caught fire under the hood. i lost steering and brakes. was able to run vehicle into curb and just got out before things started blowing up. the vehicle was completly distroyed. i reported the incident to my insurance and a few days later i was contacted by a invistagator from daimler chrysler who stated that they wanted to replace my vehicle because the fire was there fault. this statement lead me to beleave daimler chrysler knows about a problem and want to keep it very quite. i was told if i talk to any one the deal would be off. as of now i still do not have my replacement vehicle. daimler chrysler is insisting i take a vehicle of lesser value that my durango. any information reguarding this would be greatly appriciated. i feel like i am at the mercy of a very powerful corporation.*ak | |||
| 12/23/2000 | 1 | 05/01/2000 | |
| Vehicle caught fire shortly after parking it. it gave no indication of a problem previous to the fire. dealer gave no explanation or reason for the fire. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 06/03/2005 | 1 | 11/05/2004 | |
| Dt: 2000 dodge durango. the consumer had a problem fixed twice. the consumer went to have the problem fixed for the third time, and the mechanic shop told her that they contacted chrysler, and chrysler told the mechanic shop this was a very common problem. the problem was a cluster for the dashboard. the consumer stated the engine revved very loudly just sitting still. also while driving, and even in cruise control. chrysler said all they could do was put a note in consumer's file. *ak | |||
| 07/15/2001 | 12/01/1999 | ||
| Pulled into garage and car would not go into park, reverse, drive, etc. - digital gauge on the dash showed that the car was in gear 1. the car felt like it was in park although we had a difficult time turning the car off since gears would not work properly. even though the car was in park, it was able to be rocked back and forth as if it was in neutral.we had it towed away on a flatbed to the dealer since we were not able to drive it. we were told that a part snapped in the steering column. we've complained to dealer on two separate occasions (mileage 5963 and 14120) about the problems in the steering column portion of the vehicle - the service department couldn't duplicate the problem, and told us not to worry about it... it makes me wonder what would have happened if i was driving (with my two small children) when this part snapped??*ak | |||
| 08/23/2000 | 4 | 02/01/2000 | |
| Since getting the the car in feb of this year the car was back to the dealer for more than 26 days because the car keeps losing all its electrical power without warning twice happend on freeway in heavy traffic . dealer installed copilot twice to download if car stalls again . copilot did not work first time plus makes driving dangerous because of wirring between legs.*ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 12/17/2005 | 1 | 03/05/2003 | |
| Fire involving the electrical system and the left rear tail light assembly to a 2000 dodge durango suv. the fire started after the loss of dash board lights while the vehicle was traveling. 10 minutes after the car was stopped, the fire appears to have originated in the left rear tail light assembly or the wiring close to the tail light. *nm | |||