Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
2300800B11/24/2000230800A615688Subject regarding child seat tether anchors. *tt01/28/2001
23080003/03/2000233599A610635Subject regarding child seat tether anchors. *tt05/09/2000
23359909/03/1999607963Information on child seat tether anchors. *tt10/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/07/2012
 Tl* the contact owns a 2000 dodge durango. the contact stated that the front driver
05/07/2012
 Tl-the contact owns a 2000 dodge durango. the contact stated that the front driver
05/07/2012
 Tl - the contact owns a 2000 dodge durango. the contact stated that while engaging the brake the vehicle drive seat move forward and jerks. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 150,000. pm
08/02/200570000
 2000 dodge durango drivers side electric seat rocking chair effect. there is acme tread long screw (worm gear) between the top and bottom track. the front of the acme screw rests in a plastic bearing. there is a gear aluminum case from which a small transmission cable attaches to the front of the worm gear; both ends of the cable have a square shape.the cable is not attached to either end. it just slides in or out either side. inside between the tracks there is an aluminum case that is held in place with 2 torx screws to the track. the problem: inside of the aluminum piece there is supposed to be a filler possibly made of rubber, which is affected by the grease and disintegrates over time. you will not find pieces of broken plastic or rubber, the rubber has become some sort of asphalt with the grease. because of the lack of the filler between the nut and the interior of the aluminum casing, there is gap which allows the seat to move back and forward like a rocking chair.
06/01/2010
 2000 dodge durango slt / 2wd / 8 cyl 5.9l - vehicle mileage 65,000; the following oem components / parts are defective / broken / worn prematurely causing other parts / components / systems to fail, brake & should be recalled, serviced, replaced by daimler chrysler, llc at their expense (no wonder they needed bailout $): 3) drivers power seat track has excessive motion when accelerating & stopping causing seat to slide forward / backward - possibly causing accident;
03/20/201135000
 2000 dodge durango slt drivers power seat rocking during braking and acceleration. during braking, seat moving forward cause excess braking and steering movements.
04/21/2010
 Tl*the contact owns a 2000 dodge durango. the contact was driving approximately between 35-40 mph, and when the brake pedal was applied the front drivers seat slightly began to travel backwards and failed to remain secure in the adjusted position; however, the contact was able to continue driving. on a separate occasion the front drivers side seat rocked in a back and forth motion. the failure occurred continuously. the vehicle was taken to an independent mechanic and was not repaired. currently, the vehicle was not being driven. the failure mileage was unknown.
04/21/2010
 Tl-the contact owns a 2000 dodge durango. the contact was driving approximately between 35-40 mph, and when the brake pedal was applied the front driver seat began to slightly travel backwards and failed to remain secure in the adjusted position. the contact was able to continue in operation. on a separate occasion the front driver seat rocked in a back and forth motion. the failure occurred continuously. the vehicle was taken to an independent mechanic and was not repaired. currently, the vehicle was not being driven. the failure mileage was unknown. js
08/24/20091791591
 Driver side seat when stopping will slide forward and jolt. causing driver to hit brakes hard and then release. have not replaced any parts yet but when i do replace i will save old part. *tr
05/21/2004380001
 I own a 2000 durango slt with the rocking seat problem. driver's side seat slides in the rail approximately 1 inch when accelerating or stopping, unless the seat is positioned at the extreme forward or rearward positions. the problem started at approximately 38,000 miles and getting worst as time goes on. on inspection, i found the aluminum sliders attached to the gear drives for both left and right sides to be worn out, causing the front to rear slippage. research shows this to be a very common issue, as there are multiple complaints file with your organization. i believe that this could be a very serious safety issue that needs to be addressed. hopefully no one has been injured by this defect that dodge knows well about. i believe a recall or repair kit is in order here. luckily i do not drive this vehicle very much. *tr
04/01/2009880001
 Drivers seat slides back and forth about 1/2 inch when i hit the brakes. dealer says entire seat needs to be replaced. started spontaneously (car in no accidents and not used off road). *tr
08/18/2008790001
 Drivers seat track i replaces it on my 200 durango again for the 3rd time about a year ago and now it happened again the seat rocks forward and backwards while driving this should be a recall cause i talked to several people that own a durango and they said it happen to them to please help. *tr
07/02/2008700001
 2000 dodge durango driver's (power) seat moves about an inch forward when braking and backwards when accelerating. i feel very unsafe with this movement, as it is really unnerving while trying to brake in a safe manner. according to a few websites, this is a constant problem with 98 - 03 dodge's, due to a cracked seat track. this seems to be something that really needs to be recalled and taken care of before a deadly accident occurs. *tr
01/01/1901850002
 2002 dodge durango power seat track failed. *kb ***nar*** the seat would rock back and forth about an inch when braking or accelerating. the seat track has been replaced twice so far. the consumer replaced the tracks himself. while replacing the most recent track the consumer noticed that the seat frame was fractured in two area. the seat frame had to be welded before the tracks could be replaced. *nm
01/08/2006108000105/09/2004
 I currently drive a 2000 dodge durango slt. the front seat bracket is fragile and can easily break making it rock back and forth. this has already happened to my drivers chair and the part to fix it is not available. the result is having to buy a new seat which is not possible at this point. pending an accident i could see this causing problems such as whiplash since the seat is not securely mounted. i have done research online and wonder why this is not a recalled item because there seems to be many complaints on the same issue. *nm
07/01/2004
 I am writing this email to express my deep concern for the safety of children riding in the rear 3rd bench seat of dodge durango's. my husband and i have a 2000 dodge durango. we recently have been putting my 4 year old son's booster seat in the bench seat since the birth of our 3rd child. we figured we could still use the durango instead of buying a mini van. it became evident to us on a recent car trip that the rear bench seat does not lock into position. my husband and i can easily push on the seatback from the rear and it will fold to the floor. we immediately envisioned the safety hazards this could impose on anyone riding in the rear bench seat, especially for children. a rear end collision could send anyone flying forward, even if they had their seatbelts in place. i turned to my owners manual for answers and it gives a warning to make sure the cushion is properly engaged under the seatback to properly lock the seatback in the riding position. in our experience this positioning did not lock the seat. i contacted two dealerships expressing my concern and got no real answers. champion dodge in barrington said it was unsafe for children to be placed in the bench seat. viking dodge of crystal lake simply said that if it was in the owners manual it must be true. i then contacted the customer service center for daimlerchrysler corporation and they said it was unsafe for children to ride in the bench seat and that there is no locking mechanism. given this information i feel that anyone who rides in that bench seat is at risk for serious injury. it is a smaller seat and i could see a lot of people wanting to place children back there. a lot of parents could be using that seat for extra children they are transporting in car pools. i feel this safety concern needs to publicized to prevent serious injury. i feel daimlerchrysler corporation needs to perform a recall on all durango's affected and install a locking mechanism to the bench seat.
02/25/2002
 Finger was severed while trying to fold seat to move. dealer notified.*ak
02/25/2002
 Consumer's finger was cut off while trying to lift seat and fold to get to rear seating area. dealer was notified. please provide more information. *ak
10/25/2001710/24/2000
 Consumer states fender fell off drivers side, dealer installed two wheel well fasteners, consumer states that rail dust covers vehicle at rear, consumer states rattling, squeaking, crunching or moaning noise throughout vehicle over bumps, dealer replaced anti rattle clip, and both rear left springs, vehicle lunges forward with brake on at stops, dealer found throttle valve was scored and replaced valve body, transmission hesitates or will not engage when brakes are applied, dealer replaced all seals, clutches, and cleaned and inspected overdrive, shift linkage out of adjustment, on several occasions, engine pings on acceleration, dealer unable to duplicate, concerns with broken rear seat latches and seat not flipping forward, dealer performed clockspring safety recall 01v153000. *tt
07/28/2001108/01/2000
 My 2yr old daughter was seatbelted in middle seat in a car seat. when i had the wreck, the seatbelt that was holding the carseat came unbuckled. my mother was sitting back there, and she caught my daughter. the third seat in the durango had bent all the way up to the middle seat. i am also having a hard time getting my insurance to replace any seatbelts or the carseat. what can i do?*ak
08/11/200005/01/2000
 No summary listed for above vehicle. *ak
SEATS - FRONT ASSEMBLY - POWER ADJUST
11/03/20061
 2000 dodge durango with 75,000 miles the drivers side power seat bracket became loose. slid forward with braking, back when accelerating. parts were on back-order due to the part. if they could get the part in it was over $600.00 just for the part not counting istallation. *ak
11/15/200580000212/20/2000
 I purchased the vehicle in nov 2000. twice since i have had the vehicle, the mounting brackets have broke while adjusting in the seat. i have replaced the seats once. *nm
SEATS - FRONT ASSEMBLY - RECLINER
03/05/200573000104/16/2003
 While driving at 35 mph consumer's vehicle was rear ended by another vehicle while waiting at traffic light. this caused the seat mound to separate and driver collapsed in the rear seat. the bolts that held the seat broke in half on both sides. driver was admitted to the hospital with back pains.*ak
01/19/200464000411/01/1999
 My children and i were involved in an auto accident in which we were hit in the rear, and then hit the car in front of us, which also hit the car in front of them.our 2000 dodge durango appears to have faulty safety mechanisms, and other hazards, for neither air bag deployed, and both front seats collapsed.*ak
02/14/2001111/01/1999
 The rear right seat release latch is very hard to opeate, the dealer checked the latch and indicated it is working as designed. nlm
07/15/2000
 When the cargo area has items in it, and while driving and coming to a sudden stop, third rear seatback moves back and forth in which a child may sit on these third seat, and may be caught in between the seat and the seat back. this could cause injuries to the child. common problem. please provide further information.*ak
SEATS - MID/REAR ASSEMBLY
03/01/200579300106/29/2000
 (1) i loaded some wood in the back of my durango. (2) as i was braking to a stop, the rear seat collapsed forward, pinning my child in her car seat against the back of the seat in front of her. (3) nothing. i just unloaded the material i was carrying and left it.