Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 03004 | 08/04/2003 | 10003580 | Inoperative anti-lock brake system (abs) software reprogramming. advance service information #03-004. *tt | 10/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/11/2012 | 138164 | ||
| Tl- the contact owns a 2000 dodge durango. while driving approximately 5 mph, another vehicle going approximately 55 mph crashed into the front passenger side of the contact's vehicle. the air bags did not deploy. the contact sustained injuries to the left hand, hip, and rib. the contact and her child who was in the rear middle seat were transported to the hospital via ambulance. the contact's child sustained bruises to the shoulder from the child seat straps. the vehicle was driven away from the scene and was not taken to a repair shop. prior to the crash while driving approximately 10 mph ,the contact depressed the brake pedal but the brakes would not respond and the vehicle suddenly slid and crashed into another vehicle. the vehicle was taken to the dealer for diagnostics however, the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 138,164. kmj | |||
| 08/11/2012 | 138164 | ||
| Tl- the contact owns a 2000 dodge durango. while driving approximately 5 mph another vehicle going approximately 55 mph crashed into the front passenger side of the contacts vehicle. the air bags did not deploy. the contact sustained injuries to her left hand, left hip, and left rib. the the contact and her child who was in the rear middle seat were transported to the hospital by ambulance. the contacts child sustained bruises to her shoulder from the child seat straps. the vehicle was driven away from the scene and was not taken to a repair shop. prior to the crash while driving approximately 10 mph the contact depressed the brake pedal but the brakes would not respond and the vehicle suddenly slide and crashed into another vehicle. the vehicle was taken to the dealer for diagnostic. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 138,164. da | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 10/25/2003 | 68226 | 1 | 09/01/2000 |
| I was traveling about 35 mile per hour on a sunny day, dry pavement, temperature was about 78 degrees. a car about 30 feet in front of me had stop to turn. i applied my brakes and they seem to grab and lock and my car would not stop. at that point i was approximately 20 or so feet from the car in front of me i hit the brakes again, felt the car surge forward and then the brakes totally totally locked up and i hit the car in front of me. during this time the brakes made a loud clucking noise and was squealing extremely loud. the police record shows 20 feet of skid marks. this was scariest experience i have had in my life knowing that my daughter was in the car with me and my brakes would not stop, eventhough i had plenty of time to stop. i have had my 2000 dodge durango for almost 3 1/2 years, during that time i have had the brakes and replaced and less than 3 months ago the drum and rotors replaced. i am definitely a maintenance kind of person when it comes to my truck. there have been about 3 occassions in the last 3 1/2 years when i felt like my brakes were about to give. the first two resulted in service work on my brakes. the final one as you can see resulted in an accident. i have contacted my insurance company notifying them that other 2000 dodge durango drivers have experienced the same problems. my car is currently in the shop and my insurance company is going to have a brake specialist examine my brake system. the dodge company really needs to look at what this issue with the brakes in the 2000 dodge durango since this definitely does not appear to be an isolated incident. i am know considering trading in my durango as soon as i can get the funds to put down on another vehicle.*ak | |||
| 28000 | 1 | ||
| Consumer called complaining about having problems with brakes not working properly. also, rotors have been changed twice. manufacturer was contacted, and stated that it was normal usage in the vehicle.*ak | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 01/27/2004 | 65650 | 7 | 05/06/2003 |
| Automobile is poorly manufactured. i am getting over ran with repairs bills of part s that should never fail. in 40 years of driving and buying auto i have never seen such a poorly built car.*ak | |||
| 12/26/2003 | 1 | 04/08/2000 | |
| I have had my 2000 durango in to the dealership (when it was under warranty) for spongy, loose, pulsing braking, noise from the suspension, & a chirping/squeaking sound (alternator like) when it is cold outside. the suspension noise was corrected with new spacers in the leaf springs (which they admitted were a problem). i was told that the pulsing in the brake pedal was normal for the durango & not to worry about it. they did a balance & told me it took care of the problem. it didn't. they could not duplicate the chirping (after 2-3 visits) although it happens for me every day. now we are out of warranty after reading many of the complaints for the same problems here, i'm just waiting for something to happen. will my children be injured as a result? this vehicle has 32k miles which are 99% highway is in cherry condtion. i've decided to take it to a private mechanic (napa) & pay for his opinion on the rotors, ball joints, arms, brakes, water pump/alternator, etc. once i've paid for his opinion, how do we get dodge to pay for the repairs ...since they won't own up to any of the problems. is there going to be a recall on the rotor/brake problem or the ball joint/arm problem? my brakes usually last at least 60k miles & i have never had problems with suspension on any of my new cars. then, i'm getting rid of it.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/05/2011 | 87000 | ||
| While driving nb on southwest highway in palos the light changed to yellow, then red, i applied the brakes and the vehicle was slowing down as normal. suddenly the brake pedal hit the floor as if the hydraulics fluid had been let out of the brake system. the abs and brake light went on and i could hear the anti lock system making noise. i pumped the brakes quickly and car stopped in just enough time to prevent an accident. i pulled to the side of the road and opened the hood to inspect the fluid levels, they were perfect, no leaks either. i restarted the car and the abs and brake light went out, the brakes do not appear to be working correctly however, i will have a mechanic check them out on friday. | |||
| 04/05/2010 | 118000 | ||
| While driving at road speed southbound on nc state road 1922, and approaching a stop sign at the intersection with nc state highway 98, i noticed a sudden and nearly complete loss of braking power accompanied by brake pedal travel to the floor. no visible fluid leakage exists, nor are any diagnostic lights illluminated on the vehicle's dashboard. replacement of the brake master cylinder was done, and the failure persisted.. the failure is persistent and occurs with every use of the brake pedal. the consequences are greatly increased stopping distance with pedal travel to the floor even under moderate foot pressure. diagnosis by certified dodge mechanics after consultation with chrysler indicate a failure of the abs accumulator. failed part is available for analysis. no additional work has been completed at the time of this filing. | |||
| 05/29/2009 | 110493 | 1 | |
| Driving on city roads through traffic lights and suddenly had no brakes. brake pedal was on the floor. narrowly avoided crashing by swerving into free turn lane and turning. applied parking brake to come to a stop. dodge dealership looked at vehicle and reported that the retaining clip for brake pedal to booster was missing. they replaced the clip to correct the problem. there is no old part since it was missing completely. *tr | |||
| 05/12/2009 | 124000 | ||
| Tl*the contact owns a 2000 dodge durango. while driving 25 mph, the vehicle began driving roughly and smoke appeared under the hood. the brakes stiffened when the brake pedal was depressed. the contact eased off the brakes, but they failed completely. more smoke appeared under the hood. the contact attempted to pull the vehicle over, but lost control. she heard two snapping noises under the hood. she applied the emergency brake, which stopped the vehicle. the passenger opened the hood and noticed flames in the engine. they called the fire department and a report was filed. the engine fire spread to the passenger compartment of the vehicle. a few minutes later, the vehicle was engulfed in flames. there were no injuries. prior to the fire, repairs had been made to the engine because it would stall and overheat. the contact brought the vehicle in for service the day after the vehicle was purchased in november of 2008. the current and failure mileages were 124,000. | |||
| 12/05/2008 | 1000 | 1 | |
| 2000 durango 2-wheel drive. brakes lock up and tail slides around. it is as if the rear end is bouncing when braking (back end too light). even worse when road wet. very dangerous. why does it do this??? no accident. am very careful and don't let people drive it. *tr | |||
| 05/06/2006 | 48000 | 4 | 08/19/2000 |
| During normal highway driving front left brake engaged and locked. vehicle was pulling extremely hard to the left and controllability was an issue. upon stopping left wheel assembly was smoking. *nm | |||
| 05/20/2004 | 2 | ||
| While driving 20 mph, the rear brakes locked up. the driver was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic informed the driver that the front and rear brakes needed to be replaced and replaced them. however, the problem still occurs at this time. please provide further details. | |||
| 09/15/2003 | 39000 | ||
| Brake failure at 60 km/h rear ended other vehicle | |||
| 10/15/2003 | 38000 | ||
| When driving the suv, there is a loud noise the whole time when driving this vehicle, the dealer said it not under the extended warranty that we purchased, also the window in the back left side will not let up or down. it has been very difficult i am only had this vehicle for 5 months. | |||
| 2 | |||
| There was excessive shaking in the steering column. vehicle was pulling to the right, consumer thought it was the brakes. took vehicle to mechanic, and they replaced the brakes, but the problem still existed. another mechanic determined that ball joints were prematurely failing. *ak | |||
| 5 | |||
| When brake pedal was depressed vehicle slid forward. this almost resulted in an accident. dealership inspected the brakes, but couldn't find the cause of the problem. *ak | |||
| 12/02/2002 | |||
| Consumer stated that when applying the brakes the brake pedal would go to the floor causing the vehicle to have extended stopping distance and struck the vehicle in front. dealer notified. ts | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 05/28/2007 | 2 | 01/29/2007 | |
| While driving 55 mph on the highway i depressed the brake pedal to slow down and the pedal went to the floor and abs lights came on. thinking the system needed to bleed i had that done. i drove the vehicle home , and found it very difficult to stop when needed. i had the following parts replaced: master cylnder, brake power booster, abs system, rear wheel cylinders ,and had the lines flushed. i still have absolutely no brakes! there was no brake pressure at all. the pedal went straight to the floor with no resistance. took truck to mechanic, and they could not find the cause of the problem. so it still sat with no brakes. *ak | |||
| 01/01/2007 | 1 | ||
| Dodge durango's with two wheel anti-lock brake system problems**cc the rear brakes locked which caused the axle to bounce severely. the back of the vehicle started swerving to the side. the rear axle bounce and the vehicles instability seemed to reduce the effectiveness of the front brakes. the ultimate result was a very slight bumper impact with a semi-trailer. *jb | |||
| 12/01/2006 | 70000 | 2 | 02/01/2004 |
| On wet surfaces, in seattle area, when, the brakes come on by abs, but the braking capacity goes down to less than 50 percent brake capacity, resulting in collisions, even though distance factor is safe. car has 70,000 miles on it. *nm | |||
| 12/02/2004 | 38000 | 3 | 08/05/2002 |
| While driving into the driveway abs brake light and the emergency brake light came on. there was a loud noise that came from the front. the wheel, hub, and bearing came completely off the vehicle causing it to slump over. consumer had the vehicle serviced. however, the same noise could still be heard. also, there was vibration from the front of the vehicle when driving. provide further details. *ak after all the repairs the vehicle started vibrating. *tc | |||
| 04/22/2004 | 1 | ||
| While applying the brakes pedal went to the floor and jerked. this caused the driver to hit another vehicle in front. driver's foot was on the brake, but the vehicle failed to stop. the driver had the vehicle towed to the dealer, and mechanic was not able to duplicate or resolve the problem. *ak | |||
| 12/22/2002 | 1 | 10/16/2002 | |
| Abs is not working, and when i bought the used suv i didn't notice that the abs light on the dash was going out but at the same time the red brake light was going out. 9 seconds instead of 3 seconds like mitchel says. i checked the bill of sale and found that the mileage that was written on it was not the mileage that i bought it at. i never noticed that before. my brother drove the suv in the winter with snow on the road and he told me that the abs was not working,then i tried it and saw for myself. *jb | |||
| 02/01/2003 | 71272 | 5 | |
| Upper and lower ball joints unusual wear, replaced at 70000 miles. also dealer and oil change place said sludge in engine. i regularly change my oil, the intake maniford gasket blew and caused engine to knock and have sludge. speed sensor in rear axle went bad, causing speedometer and abs system failure. *ak | |||
| 01/30/2004 | 59495 | 1 | 12/06/2002 |
| My wife was travelling at 65 mph on a clear day, on dry pavement when traffic reduced speed ahead of her. she slowed by gradually applying the brakes. while applying additional brake pedal pressure, the vehicle continued to slow down, but not at a rate sufficient to prevent a collision. the 2000 dodge durango 4x4 is equipped with abs, which did not actuate at any time while attempting to slow. prior to the collision, the brake pedal was pressing as firmly as possible. the vehicle was taken to a local dodge dealer where the brakes and abs were checked. the initial response was that vehicles with abs do not stop the same as vehicles without abs; if pressure is gradually applied, the anti-lock feature will not activate. the brakes must be released and then applied rapidly to activate the abs. the dealer stated that the abs is operating properly but the front rotors were out of round. the rotors were causing the brakes to grab, causing the abs to activate. the front brake pads were replaced with oem pads, and the front rotors were resurfaced. following repairs, my wife and i tested the vehicle to determine whether the initial condition of failure could be duplicated. during this test, the abs was activated several times. it should be noted here that the abs had never been activated in the 14 months of ownership prior to this test. i had my wife drive the vehicle to determine whether, under similar 'simulated' conditions, she would activate the abs, under sufficient brake pedal pressure. she was able to activate the abs each time the gradual increase in brake pedal pressure was applied. we believe there is still a reliability question of the abs on the dodge durango and that the vehicle may fail to reduce speed sufficiently to avoid a collision under conditions which should pose no safety concern and we are questioning the safety of continuing to drive our 2000 dodge.*ak | |||
| 11/30/2003 | 40300 | 2 | 11/30/2000 |
| When we tried to avoid an accident by braking, our anti-lock brakes locked and we were unable to steer. also, upon impact at approximately 40-45 mph, our air bags did not deploy even though the front end of our dodge durango (2000) was completely destroyed.*ak | |||
| 66700 | |||
| When brake pedal was depressed while driving at 30 mph, abs brakes locked up, brakes failed to stop vehicle, resulting in extended stopping distance, and a rear end collision the brake skid mark was 20 feet long. consumer felt that this failure was the same defect as stated in recall 99v341000 concerning rear brake tube.*ak | |||
| 05/02/2003 | 49769 | 20 | 08/24/2000 |
| Approximately 20 occurrences of anti-lock brake failure in hard braking situations, resulting in one accident in 2002. as the brakes are applied, they will cut out and a humming noise can be heard from the motor/front of the vehicle. sometimes the braking will kick back on after a moment or two, other times the brake pedal must be released and reapplied in order to achieve normal braking. on the may 2, 2003 incident, i was attempting to stop at a red light, traveling 25 mph, clear and sunny day, 52 degrees. the light changed quickly and i began braking. as i depressed the brake harder, the brakes seemed to give out and i heard the humming noise. the durango slowed to about 2-5 mph but maintained that speed, even with the brake pedal fully depressed. as i was about to roll into the intersection, i released the brakes and quickly reapplied them. the durango shot forward briefly, but the brakes then kicked in normally and i was able to stop all forward momentum. most of the above incidents have been on sunny days, dry conditions with an average air temp of 60 degrees. we have mentioned this to the dodge dealership that maintains our vehicle and the braking system was inspected. they stated that the brakes were operating within specs and that with abs, there will be a pause as the abs kicks in. my wife and i have both had prior vehicles with abs and have never had this situation before. *nlm | |||
| 04/17/2003 | 46000 | 1 | 12/12/2000 |
| Abs applied when a pedestrian walked in front of vehicle traveling about 30 mph, durango would not stop, chugging motion, clunking sounds, rear of vehicle skidding to the left. dry road, sunny day, about 70 degrees outside. *jb | |||
| 09/02/2001 | 85000 | 5 | 03/06/2000 |
| When requiring to stop quickly, front brakes lock up, and vehicle skids, rear anti-locks work but dont keep vehicle from skidding. clicking noise from under dash when this happens. have had several accidents due to this problem. even at 35 mph on dry street they still lock up. dealer wouldnt talk to me, refered me to dodge complaints, they tested the brake system and read that the computer showed no failure in braking system. | |||
| 01/21/2000 | 4 | 09/01/1999 | |
| Driving on wet, snowy road at 40 mph. my car swerved violently to the right and into an embankment. have had repeated brake problems with brake rotor warping in the past. after the accident and repair, the car developed violent vibtration in front end. repair shop diagnosed bad front wheel bearings. repair shop informed me that replacement parts are on national back order with 600+waiting list. appears to be yet another design flaw which may well have contributed to my accident and loss of vehicle control.*ak | |||
| 04/01/2001 | 3 | 01/01/2000 | |
| I have had three incidents of brake failure with my 2000 (2wd, abs) durango. one resulted in a three-car accident with a total of $38,000 (and still counting) damage.*ak | |||
| 10/27/2001 | 1 | 11/01/2000 | |
| My husband was driving our car and was approaching a red light,at 20 miles per hour. as the light changed to red he pressed down on the brakes and it did not slow down any, he proceeded to go through the light applying more pressure to the brakes which failed him. he left tire marks on the road for about 37 ft and ended up hitting a vehicle and in the end there were 4 vehicles total. i have researched on line and have found out that there have been problems with the rear brakes on dodge durango's that were made in 1999. our durango is a 2000 but was manufactured in december 1999. we feel that in light of this info, we should have recieved some form of recall letter from the dealers which we have not as yet. we are not sure of the total cost of the accident as yet, so the figures are just quotes so far. *ak | |||
| 10/30/2001 | 1 | ||
| While driving at 20mph abs brakes locked up, causing consumer to lose control of vehicle. vehicle had frontal damage. contacted dealer, and dealer stated that abs brakes were not suppose to lock up, and would get back in touch with consumer.*ak consumer was infomred that anti-lock brakes are in the rear not the front.*slc | |||
| 09/09/2000 | 20 | 08/01/2000 | |
| When driving on uneven road surface as i-94 fwy, vehicle expeirences loss of spur traction and brake-out. in three lane trafic, brak-out is a major failure and causes with un-expireanced driver bad exidence. please check with manufacture, since 5 other owners in my company experiance the same incedent allmost any day. *ak | |||
| 07/10/2001 | |||
| While consumer was driving on highway and without any notice vehicle started to do 180 degree turn, and then brakes would stop working. has not contacted dealer. *ak | |||
| 01/10/2001 | 3 | 08/01/2000 | |
| Pressed brake abs kicked in and would not stop. clear day, dry clean road, and no skidding. 3times in shop still a problem. *ak | |||
| 1 | 09/01/2000 | ||
| Total brake failure at 30 mph due to failure of master cylinder, which caused rear and front brakes to be inoperative. *ak internal leak at master cylinder. *yh | |||
| 04/07/2001 | 6 | 07/01/2000 | |
| When trying to stop, the brakes seem to grab and then the car slides and then the brakes would grab again. this has happened about 5 times and resulted in concern re: the safety of the brakes. sometimes there is a clicking sound after this happens. therefore the car was taken to the dodge dealer to have the breaks checked and no problem was identified. but on 4/7/01, when the brakes were applied, a loud roaring sound occured and the car continued to slide as if there were no brakes, which caused a collision into the rear of a vehical at a stoplight. the noise continued after the collision for about 30 seconds, followed by a strong burning electrical smell. the car was driven to a parking lot and has been driven home and does have braking action now. *ak | |||
| 02/04/2001 | |||
| Brake pedal became hard, resulting in extended stopping distance, and causing a collision. dealer inspected vehicle.*ak | |||
| 04/10/2000 | 5 | 11/01/1999 | |
| Air gap on abs causes customer to hear chattering noise upon acceleration (1 occurance), the brakes also grind when stopping, the dealer found no problems and stated that the system is operating as designed (4 occurances). nlm | |||
| While traveling at 75 mph and when depressing brake pedal lightly vehicle went into a skid, extended stopping distance. please provide further information.*ak | |||
| When depressing brakes pedal consumer heard grinding noise. also, pulled to right. dealer has been notified. please provide further information. *ak | |||
| 11/06/2000 | 1 | 08/01/2000 | |
| Brakes intermittently failed, resulting in one crash. brakes would not grab, and did not stop vehicle. dealer and independent investigator could not determine cause. *ak | |||
| 09/24/2000 | 1 | ||
| Consumer was in traffic and tried to slam on brakes because another driver in front had stopped, and consumer's vehicle would not stop, consumer stood on brakes, and vehicle still didn't stop.*ak depressing brakes to floor caused the engine to rev up to a higher idle rpm. *yh | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 01/01/1901 | 1 | ||
| Consumer has been to dealer to have recall work done and was told that they could not help. *ts odi asked manufacturer to resolve. customer did not receive notification letter. customer paid dealer for the remedy. 1/17/06 *rw *jb | |||
| 03/01/2005 | 119000 | 10 | 04/01/2000 |
| I have a 2000 dodge durango r/t with factory 17 wheels. it was purchased from rusnak dodge in pasadena, california with those wheels on it. after several years of poor braking experience, with the abs system activating prematurely, and several times at the dealership without a fix, a mechanic accidentally discovered the problem. there is no available selection in the software of the on board computer to allow for 17 wheels. all of the selections are for the 15 wheels that come on the standard model. the dealership was able to correct the problem by measuring the circumferance of my tires, calculating how many times they rotate in a mile, and creating a setting for the 17 wheels. the vehicle stops far better now. i am concerned about other drivers who would have no way to know this, because i am a 27 year veteran fire department captain and paramedic, and respond to traffic collisions quite regularly. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 05/02/2002 | |||
| Vehicle has trouble slowing down, and consumer has almost been in a few accidents due to this problem. *ak | |||
| While driving steering wheel was pulling to the left. steering was also a little loose. took vehicle to mechanic for brake work, and mechanic indicated ball joints were bad. took vehicle to dealer, and had ball joints repaired.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 10/20/2002 | 1 | 06/01/2000 | |
| Rotors are shot!! only 26000 miles can is maintained superbly. ive read of past recalls on bad rotors by dodge. rotors were thin and rusting from inside out had to replace or risk major accident. dt | |||
| 08/26/2002 | 06/01/2000 | ||
| At 32,000 we had severe shaking while applying brakes . we took our truck in to have it looked at, shop said that front brake rotors were bad and had to be replaced, they could not be turned . had them both replaced with after market rotors . a/c clutch assy replaced at 39000 , at 40000 miles we noticed a groaning and sqeaking noise coming from the drivers front wheel when exiting the vehicle ,and noticed an oily substance on driveway under truck . we had both problems looked at , found 4 bad ball joints 1 needs replacing imediately, also rack and pinion seals are bad . est. $1700.00 to repair joints and rack. ball joints are sealed and cannot be greased , they should last alot longer than 40000 miles . | |||
| While applying the brakes there is vibration thoughout brake pedal and steering column. pedal. dealership is aware of problem.*ak | |||
| 01/21/2000 | 4 | 09/01/1999 | |
| Driving on wet, snowy road at 40 mph. my car swerved violently to the right and into an embankment. have had repeated brake problems with brake rotor warping in the past. after the accident and repair, the car developed violent vibtration in front end. repair shop diagnosed bad front wheel bearings. repair shop informed me that replacement parts are on national back order with 600+waiting list. appears to be yet another design flaw which may well have contributed to my accident and loss of vehicle control.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 11/27/2005 | 2 | 07/15/2000 | |
| Brake caliper bolts. this is a 2nd occurrence. i have replaced the front brake pads and rotors on the 2000 durango it was noted that one bolt was missing on the left side and the 2nd was stripped. on the right side one was stripped. on the previous pad replacement one was stripped. the replacement bolts do not appear to have enough thread length to make a secure connection. *jb | |||
| 01/01/2000 | |||
| Rear brake calipers seem to catch and pop constantly at low speeds without applying pressure to brake pedal. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/13/2004 | 90000 | 6 | |
| Front brake pads/rotors were causing the vehicle to pulsate when braking at any speed. dealership repaired vehicle five times, but the consumer was still having the same problems. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 05/13/2004 | 90000 | 6 | |
| Front brake pads/rotors were causing the vehicle to pulsate when braking at any speed. dealership repaired vehicle five times, but the consumer was still having the same problems. *ak | |||
| 02/13/2004 | 35000 | 4 | |
| Brake rotors warped prematurely. consumer had the rotors repaired four times, but dealership did not resolve the problem. *ak | |||
| 10/01/2000 | 1100 | 2 | 09/28/1999 |
| I have two: 1: brake rotors are once again out of round/warped suv has 37,000miles on it, used mostly on weekends. pads have over 90 percent left. first rotors were changed at 20,000 miles (about 1-2 years ago) pads then were still 80 percent left. my other car , driven just as much, does not have this problem. 2- power steering is non-existant when temp is under 32 degrees. after you let the car warm up about 1 min., it starts to work.*ak | |||
| 04/19/2003 | 31800 | 1 | 04/01/2000 |
| After feeling a heavy vibration in my brake pedal, i took my 2000 durango in to have the brakes inspected. i was informed that after only 3 years and 31,000 miles, the front rotors were warped beyond repair and needed to be replaced yet my brake pads were still in good condition. the non-dodge dealer mechanic noted that while this was very atypical of standard brake wear, he had service numerous durangos and dakotas with the same problem.*ak | |||
| 1 | 07/15/2003 | ||
| While driving, the consumer heard a loud knocking sound in the front end. the driver also stated the brake pressure was not normal. the driver pulled over and had the vehicle towed to the dealer. the dealer replaced the ball joints, bearings, rotors, knuckles, hubs and axle. please describe further. *jb | |||
| 07/31/2003 | 27000 | 1 | 07/31/2000 |
| I own a 2000 dodge durango slt plus 4x4, with 27,000. miles. (original owner)the drivers side ball joints were leaking, the dealer ship replaced all 4 ball joints under warrenty. the steering had started to become unstable. how ever, the front brake rotors had to be replaced because of corrosion, at my expense.*ak | |||
| 02/14/2003 | 3000 | 5 | 11/14/1999 |
| Brake rotors warp after 3,000 miles every time they are replaced/turned-makes for very expensive maintainence. also, when braking on a bumpy surface (like a road under construction), brakes pulse and do not stop vehicle!!! *ak | |||
| 28000 | 1 | ||
| Consumer called complaining about having problems with brakes not working properly. also, rotors have been changed twice. manufacturer was contacted, and stated that it was normal usage in the vehicle.*ak | |||
| 06/01/2003 | 24000 | 0 | |
| Somewhere around 25,000 miles the rotors on my durango began to warp. i don't drive it hard and seldom tow. the front end pulsated so hard as the steering wheel shook that i considered it extremely dangerous. i took it in and had the rotors turned, however over the next 8,000 miles, the problem returned and is worse than ever. the vehicle is just three years old and it's difficult to understand why new rotors are needed so soon on a vehicle that is suppose to be so tough. i'm extremely disappointed. dodge should have corrected this problem. *nlm | |||
| 4 | 07/12/2000 | ||
| Consumer states that since vehicle was at 11000 miles the front brake rotors have needed changing every 12000 miles. dealer contacted. tsconsumer states that 90 percent of driving is on the highway. the dealer checked the brake pads and they did not show signs of excessive wear. *jg | |||
| 08/17/2001 | 1 | 03/01/2000 | |
| Warped front brake rotors are causing severe vibration in the brake pedal. dealer does not recomend resurfacing because there is insufficient material and thinning the rotors will compound the problem. dealer says replacement parts will last just as long based on driving habits. napa sells rotors with a lifetime warranty. the rotors from the factory are a safety problem that dodge is passing off on the customer. no well maintained vehicle should need to have new rotors installed at just over 20,000 miles. | |||
| 01/01/2000 | 1 | 09/09/1999 | |
| Brake rotors were warped and were resurfaced/ replaced. transfer case went out due to making noise from metal chips. vehicle was being repaired.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 66700 | |||
| When brake pedal was depressed while driving at 30 mph, abs brakes locked up, brakes failed to stop vehicle, resulting in extended stopping distance, and a rear end collision the brake skid mark was 20 feet long. consumer felt that this failure was the same defect as stated in recall 99v341000 concerning rear brake tube.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 07/19/2004 | 42000 | 2 | 05/30/2000 |
| The galt fire protection district has 2 dodge durango's 4x4. during an inspection of the brakes, it was discovered the brake line on the front left wheel was rubbing the chassis. the metal brake line near the caliper was worn more then half way through the wall of the brake line. upon inspecting the other side it was discovered the right front brake line was also worn. i inspected the other dodge durango and discovered it was also warring in the same place. failure of the front brake hydraulic system will reduce the vehicle's braking ability as much as 70%. in my professional judgment, this problem is worthy of a formal investigation and a recall, if others dodge durangos are found with this problem. the galt fire protection district's affected vehicles are as follows: 1b4hs28n2yf255795 with 36,101 miles and 1b4hs28nyf255796 with 42,888 miles thank you brian marriott fire mechanic galt fire protection district. *la | |||
| 04/22/2004 | 26468 | 2 | 03/20/2000 |
| The brake line to the front driver's side wheel cylinder is directly under the battery. this line does not have any kind of protective shielding to prevent battery acid residue from depositing on the line. i have had this line, and the battery, replaced once by the dealer at 26468 miles. now the dealer does not want to replace the brake line again at 36500 miles. this is being blamed on a faulty battery, that would be prorated. they say corrosion on the brake line is not a problem. it seems like potential brake line failure is a hazard to me. my wife drives this vehicle daily and this is the good family car. i've never had a vehicle that did not have a shield of some type under the battery to prevent this type of corrosion.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 06/16/2007 | 50000 | 1 | 11/12/1999 |
| Driving the durango down our hill. brakes were lost. immediately after accident i check brake fluid, it was full. then check brake pedal, it did go to floor with no effect by pumping the brakes. durango totaled as was the other car that hit my wife and kids. no serious injury occurred. complete brake job 8 months before. have had brakes problems before, never able to isolated the problem. *jb | |||
| 08/01/2001 | 2 | 07/01/2000 | |
| Brake pedal gets mushy, metal-on-metal sound heard, truck creeps forward. this is the second time there has been a problem with the master cylinder. *ak | |||
| 1 | 09/01/2000 | ||
| Total brake failure at 30 mph due to failure of master cylinder, which caused rear and front brakes to be inoperative. *ak internal leak at master cylinder. *yh | |||
| 01/10/2001 | 1 | 10/01/1999 | |
| I carried my vehicle to sears automotive shop to have my brakes checked because my brake pedal was spongy. the mechanics checked my truck and said my brakes were fine, but i had a bad master cylinder. they didn't touch anything, but they told me to take it to the dealer because it's under warranty. carl gregory checked the brakes and came to the same conclusion, the master cylinder was bad. they ordered the part and it was in the next day. they put the new master cylinder on and my brakes are still spongy. my brake pedal continues to go almost to the floor before they start braking. i am still trying to get the problem fixed.*ak | |||
| 08/18/2000 | |||
| Due to defective brake retainer spring which came off and caused brakes to be loose/ fall and cracked the rim, and had no braking ability which may have caused a crash. common problem. dealer was aware of problem. please provide further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 04/26/2004 | 47881 | 1 | |
| When applying the brakes vehicle went into full acceleration. no impact reported. dealer stated that brake pedal sensor switch failed. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 10/26/2004 | 6700 | 1 | 10/26/2004 |
| On october 26th at approximately 3:40pm my wife, carrying our six children, was driving our 2000 dodge durango on chicago's lake shore drive when the right front wheel popped off. fortunately there wher no injuries related to this potentially fatal mechanical breakdown. our durango has less than 75,000 miles on it. it is our understanding that many dodge durangos have experienced this problem however, neither dodge nor the nhtsa has done anything about it. *ak | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||
| 08/01/2003 | 4 | 07/01/2003 | |
| 2000 dodge durango abs module and brake switch installed.***no answer required***. *mr the consumer stated only the rear brakes work. the dealer installed an abs module and brake switch, however the brake light came on again. *jb | |||
| 01/01/2003 | |||
| The abs warning light was illuminated causing the brakes lock. dealer diagnosed brake switch failure caused lock-up. ph | |||