Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| 00059 | 10/17/2000 | 618886 | Advance service information regarding the central timer module features which cannot be programemd with drbiii. *tt | 05/07/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2401305 | 08/04/2005 | 10016603 | Air conditioning (a/c) cooling coil odor. *tt | 09/26/2005 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 00056 | 10/12/2000 | 618882 | Owner's manual which failed to provide accurate instructions for customer programmable features. *tt | 05/03/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 08/03/2006 | 30000 | ||
| Tl- the contact owns a 2001 dodge durango. while driving at approximately 65 mph the contact noticed the air conditioner would only function on high. the vehicle was not taken to the dealer for diagnostics. the contact inspected the blower motor resistor and noticed the wiring harness had melted onto the resistor. the resistor was replaced ten different times. the failure continued. the vehicle was not repaired. the approximate failure mileage was 30,000. ds | |||
| 04/26/2004 | 45000 | 1 | 11/17/2003 |
| After a tire blow out, i went to retrieve the spare only to find that it was gone. the spare in this vehicle is located under the rear of the vehicle, and is suspended by a cable that lowers from the trunk. when i check for the spare, i only found a 4 inch section of cable with a frayed end. it appears the cable had broken and the spare, with the alloy wheel, must have dropped to the ground at some point. i had no indication that this had happened, and could have caused an accident if someone behind me had hit the spare after it broke loose. | |||
| EQUIPMENT - ELECTRICAL | |||
| 10/15/2003 | 48598 | ||
| Durango orginal started stalling and then check engine light came on and stayed on steady. went to dealer an was suggested pcm was bad no parts available (power control module). parts ordered. new parts installed same problem when leaving dealership. on closer inspection technican found rear heat inline pump had failed internally and had pumped antifreeze through wiring harness which inturn wrecked cruise control, pcm, heating and cooling controls. antifreeze is corrsive to copper wiring and we do not know how far the antifreeze traveled in the different wiring harness modules. dodge has offered to replace original failed inline rear heat pump but will not pay labor $216.00 district manager has offered to give 12 month or 12,000 mile warranty but will not give a longer warranty on electricall harness even though he has determined this will fix problem. but not removed the corrosive from the electrical harness. tech working problem has see the same problem before at same dealership on durango's | |||
| 08/01/2001 | |||
| Ash tray poorly located. no light in or around the ash tray. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/01/2003 | 0 | 10 | |
| Failure on dodge durango 2001 air conditioning. i have talked to 4 other people who own a dodge durango older models and i noticed that all of our problems are the same; the air conditioning is not working properly. i myself brought my 2001 dodge durango to the dealer many times more then 10 times. every time is the same story nothing is wrong with the air .the air conditioning doesn't work when the car is not in motion or if it is i have to go faster than 50 miles per hour just to get a nice breeze. *jb | |||
| 09/01/2000 | 0 | 1 | 08/29/2000 |
| I have been with this vehicle in the shop every time you turn around. currently we were driving down the road and smoke came from the vents. it was a fire which they are still trying to find where the short is. also the convertor for the air conditioner is bad and had to be replaced. because of the short the battery was replaced two times because of the burning it up, the spring broke when i hit a bump and my daughters neck was wrenched. every other day the vehicle won't start, the locks won't work after having them redone by clio chrysler, the windows won't go up and down, the car has a bad steering rack which we reported to you quite some time ago (2 different dealerships evaluated and reported this), the ball joints were bad, the car creaks currently underneath as though it is going to fall in to pieces. the alternator had to be replaced, the sensors all were going bad at different times, so every other day the car won't run. the one cost us a mint in gasoline because the car would just drink the gas and shoot out black smoke. this is a 2000 vehicle from problems dating from day one of purchase. the vehicle. *nm | |||
| 06/09/2004 | 63000 | 1 | 02/15/2001 |
| A/c failed - evaporator box needs to be replaced - labor costs are astronomical!! i have been told that this is a very common problem in this model as well as the dodge intrepid. *ak | |||
| 01/01/1901 | 1 | ||
| Consumer experienced the engine light illuminating, shaking when braking at high speeds, steering noises and shifter popping in place. *ph also, consumer experienced noise in the rear end and transmission not shifting properly. dealer said the check engine light illuminated for no reason at all and was reset. consumer went to a different dealer and put a new computer because it's a small sensor in the emission control. engine light came on again and consumer brought vehicle to a dealer and said that it was safe to drive. consumer went to a different dealer because she wasn't comfortable with the opinion from the previous dealer. consumer was told by the dealer that it was the torque converter and it will take a week and a half to repair vehicle. in addition, consumer is experiencing problems with air conditioner. *la | |||
| 11/20/2003 | 42000 | 1 | 06/16/2001 |
| The vehicle on this occasion started knocking and the check gauges light appeared. it stated i needed oil when i recently had an oil change. it then cut off. i took the vehicle to the dealer to find out that i needed a new engine supposedly due to sludge build up. i have had all oil changes and services performed. i even went as far as to have the 30,000 mile service done. previous problems include replacement of an air bag, rear window problems, air conditioner not working, noises while in reverse when parking, all in all also getting stuck in 4-hi. all in all they told me they would not replace my engine even with my chrysler warranty. the vehicle only has 42,000 miles. also had new ignition switch installed due to speedometer failure. *la | |||
| 11/08/2002 | |||
| The air condition blow out hot air not cold air causing problem. dealership is aware of problem. ts | |||
| 06/01/2001 | |||
| No summary listed for above vehicle. *ak | |||
| 07/30/2001 | 3 | 04/01/2001 | |
| A/c failed three times w/i first 90 days of ownership. dealer states they have replaced all parts, but failure returns. they have other vehicles presenting with same problem. dealer states this is manufacturing problem.*ak | |||