Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 08/15/2003 | 0 | ||
| I heard about upper control arm failure. i had mine checked my mechanic stated right side upper showed signs of wear & should be replaced. waiting to see if recall is forthcoming. noticed power steering was hard to turn also a rattle in the steering wheel if shook side to side fastly (cause worn steering column and box). light selector switch burned out. had to replace the switch module. | |||
| 10/15/2003 | 48598 | ||
| Durango orginal started stalling and then check engine light came on and stayed on steady. went to dealer an was suggested pcm was bad no parts available (power control module). parts ordered. new parts installed same problem when leaving dealership. on closer inspection technican found rear heat inline pump had failed internally and had pumped antifreeze through wiring harness which inturn wrecked cruise control, pcm, heating and cooling controls. antifreeze is corrsive to copper wiring and we do not know how far the antifreeze traveled in the different wiring harness modules. dodge has offered to replace original failed inline rear heat pump but will not pay labor $216.00 district manager has offered to give 12 month or 12,000 mile warranty but will not give a longer warranty on electricall harness even though he has determined this will fix problem. but not removed the corrosive from the electrical harness. tech working problem has see the same problem before at same dealership on durango's | |||
| 01/12/2004 | 40084 | 2 | 08/18/2001 |
| Clock spring failure-same sceanario as current nhtsa investigation involving daimler chrysler mini-vans. failure resulted in a non-warranty covered expense of $219.42 in parts and labor to replace clock spring.*ak | |||
| 09/11/2003 | 1 | 03/24/2003 | |
| 2001 dodge durango, had routine visit to firestone tire to get new tires for the vehicle. the mechanic advised us that the vehicle needed both upper front ball joints, upper control arm remove and replace, control upper one side also lower control arm remove and replace ball joint, lower, both. he advised that on such a new vehicle this is a very uncommon occurence. he said he was unable to get the parts to repair, if he could he gave estimate to us $968.78 vehicle has not had an accident since its diagnosis. *ak | |||
| 11/23/2002 | 0 | 06/13/2001 | |
| Gear shift moves into gear without depressing the brake pedal. gear shift lever sticks out past steering wheel in front of ac and radio controls and is easly knocked into gear. | |||
| 02/26/2002 | 4 | 04/01/2001 | |
| No description given.*jb | |||
| 1 | |||
| Consumer stated that every light on the dashboard illuminated, the gas gauge went from full to empty, and the speedometer went to zero.*jb | |||
| 09/04/2001 | |||
| Engine check light came on while driving. when dealer inspected vehcle a crack was found in fuel tank. please provide additional information.*ak | |||