Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | ||||||||||||||||
| 07V555000 | CHRYSLER LLC | from 07/01/2000 to 07/18/2002 | V (Vehicle) | 576418 | 12/24/2007 | MFR | CHRYSLER GROUP LLC | 12/04/2007 | 12/11/2007 | |||||||
| Defect Summary | On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. this can allow the shifter to be moved out of the park position with the ignition key removed (or in the lock position). this can also allow the ignition key to be removed when the shifter has not been placed in the park position. | |||||||||||||||
| Consequence Summary | Either of these conditions could allow the vehicle to roll away causing a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will replace the gearshift blocker and bracket assembly free of charge. the recall is expected to begin during january 2008. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. g28.customers may also contact the national highway traffic safety administration | |||||||||||||||
| 01V077000 | DAIMLERCHRYSLER CORPORATION | from 07/10/1999 to 01/23/2001 | V (Vehicle) | 85400 | 04/09/2001 | MFR | CHRYSLER GROUP LLC | 03/07/2001 | 03/21/2001 | |||||||
| Defect Summary | Vehicle description: light duty trucks and sport utility vehicles equipped with 4-wheel drive. the electric shift transfer case may not fully engage into gear when the operator moves the transfer case selector switch. | |||||||||||||||
| Consequence Summary | This could cause the transfer case to end up in the neutral position unexpectedly and allow the vehicle to roll away if the parking brake is not applied. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the transfer case control module. owner notification began april 9, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 1802501 | 10/15/2001 | 210900 | 628289 | Some vehicles may exhibit a harsh 2-3, 4-5, and 5-4 upshifts causing a powertrain clunk or shudder when accelerating. *tt | 03/06/2002 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| 2100202 | 07/08/2002 | 635721 | Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt | 10/30/2002 | |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| 1300200 | 10/27/2000 | 618864 | Information pertaining to transmission crossmember service. *tt | 05/03/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| 01020 | 09/21/2001 | 625571 | Advance service information regarding drbiii update version 52.3 - software code error affecting 2001 dakota / durango recall 975 transfer case control module flash procedure. *tt | 11/28/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 030800 | 09/15/2000 | 614650 | ;subject regarding rtv use on corporate axle. *tt | 11/29/2000 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 030700 | 09/08/2000 | 614649 | Subject regarding noise / vibration in drivetrain and / or front propeller shaft constant velocity boot integrity. *tt | 11/29/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/01/2011 | 127000 | ||
| Tl- the contact owns a 2001 dodge durango. the contact stated that the gear shifter could be moved without depressing the brakes first. a local mechanic diagnosed that the neutral safety switch was defective. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the approximate failure mileage was 127,000 and the current mileage was 133,340. kmj | |||
| 09/01/2011 | 127000 | ||
| Tl- the contact owns a 2001 dodge durango. the contact stated that in the attempt to shift gears from any other gear, the contact would not have to depress the brake pedal for the gear to change. a local mechanic diagnosed that the neutral safety switch was defective. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the approximate failure miles was 127,000 and the current mileage was 133,340. nw | |||
| 12/29/2011 | 87000 | ||
| Tl-the contact owns a 2001 dodge durango. the contact stated that the vehicle could be shifted out of park even when the brake pedal was not depressed. the vehicle was taken to an authorized dealer and the contact was informed that a pin within the gear shift mechanism was bent. the vehicle was repaired, but the failure continued. the manufacturer was not made aware of the failure and offered no assistance. the failure mileage was 87,000. kmj | |||
| 12/29/2011 | 87000 | ||
| Tl-the contact owns a 2001 dodge durango. the contact stated that she could shift the vehicle out of park even when the brake pedal was not depressed. the vehicle was taken to an authorized dealer and the contact was informed that a pin within the gear shift mechanism was bent. the vehicle was repaired, but the failure continued. the manufacturer was not made aware of the failure and offered no assistance. the failure mileage was 87,000. sm. | |||
| 11/03/2011 | 156000 | ||
| I was driving my 2001 dodge durango to work one day when it died at an intersection. i tried to start it for about three minutes before it finally turned back on. i got to my destination, then on the way back it stalled out three more times in a row. i managed to get it to a safe parking lot. that weekend i went to get it with my wife following me, and made it home safely, where it sat in my driveway until i could replace the fuel pump. then, on november 16, 2011, i was driving to work when it stalled out again. obviously it wasn't the fuel pump, and after doing more research and calling the local dodge dealer i found out that it was probably the pcm (powertrain control module). apparently there has been a big problem with dodge durango's and dakota's stalling out due to malfunctions of the pcm. | |||
| 12/14/2007 | 89000 | 1 | |
| Have a loud humming sound comes from the front starts about 30mph and gets louder as speed is increased. also have a continuous chime while driving in forward or reverse. i have taken it to many mechanics including dealers and they say there's nothing they can do. *tr | |||
| 10/04/2008 | 1 | ||
| I have a 2001 dodge durango with 103,000 miles and the transmission has been replaced 3 times. again it's bad, the computer is bad again (replaced twice) and now the air bag light is flashing............ i ended up buying a cheap car to drive since i could not afford to fix this truck, not to mention 10 miles to gallon....... this truck is a complete piece of ?!@#$% and i would not recommend anyone buy a dodge, they should go out of business selling the cars they do... *tr | |||
| 12/10/2007 | 1 | ||
| When i drive my durango above 40 miles an hour i get a loud humming noise about 50 decibels coming from the front in i checked my hub its not that it sound like its from the axle. *tr | |||
| 07/01/2008 | 75000 | 1 | |
| After purchasing my durango used from a local dealer i immediately began having issues with the transmission slipping out of gear while going up passes, passing car, towing etc. i took it back to the dealer and they stated that the transmission had been over filled causing this. i then drove it again and it still happened. in researching my durango i found that it already had its tranny replaced at 60k miles by the previous owner. i also have the gear shift lever that will come out of gear without the brake being pressed, but i see they actually recalled that particular item so it will soon be fixed. i also have rear and passenger window that stopped rolling up or down by their controls but still operate with driver controls. and last but not least my engine service light came on right before a trip stating that i had a coolant leak. i had just washed my durango so i reset the light and it hasn't came back on again. what did happen though is as soon as i reset the light my service 4wd light came on and will not clear. does dodge actually recall the annoying things too or do they wait until it becomes a problem that actually kills someone before anyone takes notice? hello toyota here we come tire of all the tranny issues with american cars. *tr | |||
| 10/27/2001 | 1 | ||
| Consumer stated the vehicle stalled while driving, after stalling the engine would turn over but not start, the message no bus appeared right when the engine stalled, the dealer replaced the powertrain control module and the pcm crankshaft.*jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/06/2008 | 58000 | ||
| Tl* the contact owns a 2001 dodge durango. the contact stated the four wheel drive selector switch would not engage the transfer case. this would cause the vehicle to roll away unexpectedly if the switch was not engaged. the dealer advised reprogramming the transfer case control module. although there was a recall for the failure (nhtsa campaign id number 01v077000: power train: automatic transmission: lever and linkage: column shift) the manufacturer advised his vin was not included. the failure mileage was 58,000 and current mileage 81,000. | |||
| 05/09/2007 | 106422 | 1 | |
| I have a durango (2001) that has had the transmission replaced 3 times in two and a half years. i have had the transmissions serviced and kept all records but the transmission fails everytime within a year of replacement. *tr | |||
| 02/20/2009 | 129000 | 1 | |
| I had a recall completed on 2/20/09. prior to recall i was not experiencing any issues w/ my vehicle. since the recall i have noticed that my vehicle is doing the exact thing they were supposed to have corrected in the recall. the recall was for the shift interlock lever to keep the vehicle from being able to be taken out of park w/out the vehicle running. at this point the vehicle is easy to steal & presents a risk to anyone who might be in the area if it does come out of park when i am not in the vehicle. *tr | |||
| 07/01/2008 | 75000 | 1 | |
| After purchasing my durango used from a local dealer i immediately began having issues with the transmission slipping out of gear while going up passes, passing car, towing etc. i took it back to the dealer and they stated that the transmission had been over filled causing this. i then drove it again and it still happened. in researching my durango i found that it already had its tranny replaced at 60k miles by the previous owner. i also have the gear shift lever that will come out of gear without the brake being pressed, but i see they actually recalled that particular item so it will soon be fixed. i also have rear and passenger window that stopped rolling up or down by their controls but still operate with driver controls. and last but not least my engine service light came on right before a trip stating that i had a coolant leak. i had just washed my durango so i reset the light and it hasn't came back on again. what did happen though is as soon as i reset the light my service 4wd light came on and will not clear. does dodge actually recall the annoying things too or do they wait until it becomes a problem that actually kills someone before anyone takes notice? hello toyota here we come tire of all the tranny issues with american cars. *tr | |||
| 09/01/2007 | 100000 | 6 | 07/01/2005 |
| I have recently been having trouble with my transmission slipping. i will step on the gas and it revs up to high rpm before engaging the next gear. if that doesn't work, i just have to limp along until it decides to automatically shift which could be within a few minutes or longer. i've had the transmission replaced, but the problem still persists. my mechanic is at a loss at what it could possibly be. this problem (and him working on it) has lasted many months. *tr | |||
| 04/14/2007 | 63000 | 1 | 07/02/2004 |
| I have a 2001 durango. i have always been up to date with tuneups and fluid changes. within the past few months i've been having transmission trouble. more and more it has been slipping. i'm afraid i'm heading for a large repair bill. did i mention it has only 63000 miles on it. i'm dumping it before it gets any worse. *jb | |||
| 03/26/2007 | 127000 | 1 | 12/09/2001 |
| Transmission failure after 6 years. my transmission temperature light came on and i was not able to accelerate over 5-10 mph. i was told by the dealer that my warranty had expired and it was over the mileage. however, i would have to pay $6,000 to have everything fixed. these were the issues: - transmission re-haul ($4,150) - catalytic converter ($1,100) - differential service ($500) *jb this is absolutely ridiculous to pay $6,000 for transmission services after 6 years old. | |||
| 03/16/2007 | 55000 | 2 | 07/25/2006 |
| Tl*- the contact stated that while driving the 2001 dodge durango with 55000 failure mileage) at 45 mph the vehicle lost power without any warning, then the check engine light appeared on the dashboard. the contact temporarily lost control of the vehicle, and had to maneuver to the side of the road. the vehicle hesitated twice before it restarted. the vehicle was towed to a dealer, who determined with a diagnostic test that the vehicle was in need of another transmission. *ak | |||
| 06/28/2004 | 1 | 10/27/2001 | |
| I have a 2001 dodge durango slt, my problems with the transmission started with 17000 miles on vehicle. the four wheel drive system light came on and the valve in the 4wd system was replaced and after that(about 26000+ miles) the transmission light would come on after driving over 60 miles and come to the first stop. when i would go to take off again there is a loss of power and light stays on until you stop vehicle and let it cool down (about 2 hours) then the light goes off and power restored. i have taken to dealer several times with light on and off to have it checked but they find nothing wrong and just reset the light. my family and i have not done a lot of long distant traveling in the past 2 years so (last time was going on vacation and light came on while getting gas) i am worried that the next time we leave on vacation or travel my family will be broke down and even worse cause a crash on highway. thank you. *nm | |||
| 06/22/2006 | 11800 | 4 | 02/26/2004 |
| I have had my dodge for three years and since then several things had to be replaced on it. i had to have my transmission rebuilt due to the coolant failure. the sensor stopped working and over heated the engine burnt up the transmission. the motor in the driver window burnt out and had to e replaced. the dodge stop cranking so we had to replace the fuel pump. we are now having problems with the cooling fan on the engine that has burnt out as well. i am very displeased with my truck and will never buy another dodge again. all these things happened in a year. man i hate this truck. *nm | |||
| 05/26/2006 | 56765 | 1 | 05/10/2006 |
| 1. not sure if its transmission or what, while driving, periodically feels like transmission bumps very hard like it was taken out of gear then put back in while rpm's were high, also feels that the overdrive slips while engaging, which the engagement point is set to low,ie below 40 mph. 2. while driving and holding the throttle steady at cruise speed, or at take off from stop, when you press on the gas pedal nothing happens, as you press a little farther, it all of a sudden is as if you floored the accelerator. the durango has been in for service 4 times so far and the dealer has not been able to duplicate nor have the problems been fixed. the vehicle is currently under warranty. *jb | |||
| 10/10/2005 | 30000 | 4 | 05/15/2001 |
| At times of high acceleration (passing), the vehicle transmission seems to slip into neutral. i remove my foot from the gas and re-apply more slowly the transmission seems to re-engage and accelerate. this has happened several times. i reported it to a dealership that could find no problem. most recently, i has some additional transmission problems and they found a bad torque converter (different dealership). they felt this should take care of the other problem too. i thought it had until it just happened again. *nm | |||
| 06/08/2005 | 1 | ||
| 2001 dodge durango developed problems with the transmission.***no answer required***. *mr the vehicle shifted rough and the transmission sounded like it was slipping. the vehicle was taken to a repair facility were it was scanned for codes. the codes indicated that the governor solenoid was the problem. although it was replaced the transmission still performed poorly. *nm | |||
| 08/06/2005 | 67500 | 1 | 05/15/2003 |
| My son shifted the vehicle out of park with the engine running and the brake not pressed. the car rolled but we were able to stop it. *jb | |||
| 06/18/2005 | 84500 | 3 | 04/05/2005 |
| I have a 2001 dodge durango r/t that has had severe problems with the front end. i know that the upper ball joints have been replaced at least three times. two of which are from my local dealer and i just received a notice that they want it done again. i also know that my lower ball joints are shot and is definitely a complication of the upper ball joint problems due to the fact that they are on the same pivot point. also my upper and lower control arm bushings are seizing up and causing not only a substantial amount of noise but a severe amount of wheel hop while at high rates of speed on the highway. while cornering and hitting the expansion joint of a bridge or other highway bump the truck seems to want to bounce from lane to lane. i also had a drivers side front shock break in half while on the highway last week. i contacted daimler chrysler about these problems and they didn't seem the bit least worried about it. i asked if there was any consumer complaint program or any follow up procedure that i could be involved with and he was quick to say no. he also instructed me that i could do one of two things, i could have the ball joints changed for the fourth time or get ride of the vehicle. i asked him if this was dodges since on the whole problem by off loading the vehicle onto another unsuspecting person and he didn't say anything. he just repeated himself. i am a aircraft mechanic by trade and i can tell you right now that the faa and the ntsb would have grounded every aircraft that was affected in a situation like this. i don't know why there is such a double standard with the automobile industry. i drive around my family in this vehicle to include my 5 month old son and it scares me to death just reading the stories online that other people have been involved with. i hope it hasn't happened but what is it going to take to get this resolved with dodge, (multiple deaths with this $30,000 lemon) thank you mike audas. *nm | |||
| 08/01/2005 | 6 | 03/18/2003 | |
| I have a 2001 dodge durango rt i purchased from a dealer off lease with 26k miles and have had nothing but problems w/the transmission. was told several times after them hooking it up to a computer nothing is wrong w/it however the transmission continues to slip mostly on the highway in cruise. the rpms surge from 1 1/2 to almost 3 rpms and you can feel it slipping. it has since been in the transmission shop 5 times and is still not fixed first they said they replaced all the solenoids then this last time valves but it is still doing it. i feel when you pay 20k for a vehicle w/only 26k miles you should not have problems like this. i hope if more people voice their concerns maybe a recall will be in the very near future. this is not right and it took daimler chrysler years to recall the ball joints i hope something happens w/the transmissions. there's obviously a huge problem here!!!!!*jb | |||
| 06/30/2005 | 1 | 06/30/2005 | |
| Dt: when put foot on the brake to shift vehicle into gear it doesn't go into gear, it just rolls and will stop. has to play with it until it catches or pulls the emergency brake. started out slowly then it became worse. this started on june 30, 2005. it makes a clump when putting it into reverse. *ak | |||
| 08/02/2005 | 4 | ||
| The automatic shifter would slip out of gear. it states that it is in drive but when foot applied to gas vehicle doesn't move like in neutral gear. taken to dealership nothing done. the vehicle has only 45,000 and needs a new transmission which will cost 1,500 to 2,000 for a rebuilt. this is unbelievable for a vehicle with so few miles. not only did i pay over $30,000 for this vehicle now i have to spend money that i do not have to repair a transmission that should have done this in the first place and it seems like your dealers don't want to deal with the problem or at least help with fixing it in the first place. this vehicle was taken several times and all that was done was putting transmission fluid in and then when warranty was up i was told that there was a problem and that i would have to pay for it. i will never buy another dodge in my life time or will i ever refer anyone to a dodge dealer. *nm | |||
| 05/11/2005 | 71000 | 02/23/2005 | |
| 2001 dodge durango seat belts won't stayed latched in back seats,motor gives itself gas while driving or parked,transmission will not be in any gear when you've put it in drive and then it will jerk and finally go and it has also changed gears while driving i called dodge and they said that it's all ready been taken in on that recall | |||
| 11/01/2004 | 53000 | 2 | |
| While driving at any speed intermittently consumer can feel the vehicle slip in/out of gears. dealership was notified, but did not resolve the problem. *ak | |||
| 11/02/2004 | 76000 | 1 | 11/15/2001 |
| While the vehicle was parked and running in the driveway consumer's two-year old child was able to shift the vehicle out of park into drive. vehicle commenced to roll. then, 8 years old child was able to shift the vehicle into reverse. consumer was able to stop the vehicle while it was rolling backward into the garage. consumer sustained injuries to her left side while trying to get into the vehicle while it was in motion. dealer was not notified. *ak | |||
| 10/12/2004 | 1 | 07/25/2001 | |
| While the vehicle was running, the consumer noticed that the gear would engaged without applying the brakes. the driver was concerned and drove it to the dealer for inspection. the mechanic informed the driver that the vehicle was operating as designed. *jb *sc | |||
| 04/19/2004 | 64955 | 1 | |
| Failed transmission on 2001 dodge durango.*mr while driving the transmission failed without warning. the consumer indicated that all regular maintenance was performed on the vehicle and felt that this failure should not have occurred. the vehicle was taken to a transmission specialist who installed a reconditioned transmission and torque converter. the consumer has another dodge truck which also experienced transmission failure. the consumer requested reimbursement for the cost of the new transmission. *nm *jb | |||
| 05/17/2004 | 61400 | 0 | 03/17/2002 |
| Engine light came on. codes listed were p1757 and p1762. governor pressure solenoid and governor pressure sensor. engine rpms race to over 3000 before finally shifting. feels like the engine is going to blow. *nm | |||
| 05/03/2004 | 4 | ||
| Consumer stated that transmission indicator light kept going off and on. consumer took vehicle to the dealer, who told consumer that they had to insert a plate in order to make the light stay off. also, after vehicle was worked on the cruise control light came on and stayed on. while driving on the freeway all the lights came on, consumer applied brakes, and they grabbed. when consumer finally was able to apply brakes they almost threw her passenger through the windshield. however, passenger did not go through the windshield because he was wearing a seat belt. consumer indicated that dealer told her that this incident may have been caused by the transmission fluid that they put into vehicle. *ak | |||
| 04/24/2004 | 55000 | 1 | 10/10/2001 |
| Transmission will not shift into reverse. was told that the rear planitary gear is broken and need a new trans. car is only 3 years old with 55,000 miles. chrysler is looking into it to see if they will cover all or part of the repairs as the warranty expired at 36,000 miles. | |||
| 01/01/1901 | 1 | ||
| Consumer experienced the engine light illuminating, shaking when braking at high speeds, steering noises and shifter popping in place. *ph also, consumer experienced noise in the rear end and transmission not shifting properly. dealer said the check engine light illuminated for no reason at all and was reset. consumer went to a different dealer and put a new computer because it's a small sensor in the emission control. engine light came on again and consumer brought vehicle to a dealer and said that it was safe to drive. consumer went to a different dealer because she wasn't comfortable with the opinion from the previous dealer. consumer was told by the dealer that it was the torque converter and it will take a week and a half to repair vehicle. in addition, consumer is experiencing problems with air conditioner. *la | |||
| 02/10/2004 | 48000 | 2 | 02/28/2001 |
| Transmission will not engage while shifting the gears. consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that transmission needed to be replaced. *ak *mr | |||
| 03/18/2003 | 28000 | 2 | |
| Intermittently vehicle will not go into the proper gear. for example, consumer will place the gear into reverse and press the accelerator,but vehicle will go forward. vehicle was taken to the dealer, who informed the consumer that this was normal. *ak | |||
| 12/26/2003 | 39300 | 0 | 09/11/2001 |
| My durango is always serviced when needed. oil is changed every 3000 miles or 3 months which ever comes first. last time it was taken to the dealership for service everything checked out ok. all of a sudden after 2,000 the transmission goes out. i called daimler chrysler to ask if it had a warranty they responded that the warranty was for 36,000 miles or 3 years. i have taken it to 2 mechanics and they have both said that i need a new transmission. when my durango was connected to the computer to see what the problem was it only indicated that it needed the speed sensors replaced, i did that and it still has the same problem. it shifts into 1st and 2nd gear but not into 3rd gear. | |||
| 11/23/2003 | 55000 | 2 | 09/13/2001 |
| 2001 dodge durango has repeated transmission failures. over drive will engage by itself causing temperature light to come on after a period of time. i have spent over a 1000.00 form 6/2003 to 11/2003 for the same problem. *la | |||
| 10/01/2002 | 11/15/2001 | ||
| Transmission clunk at low speeds when automatic transmission shifts from second to third. | |||
| 10/10/2003 | 34564 | 2 | 05/16/2001 |
| I have 35,000 miles on my durango and have had 2 transmission rebuilds. i have also had shift linkage problems after the last rebuild and the dealer performed the shifting recall in 2002. all transmission issues. i am looking for resolution and a buy back of this vehicle. i do not feel confident about the transmission rebuild and the overall reliability of this vehicle. i am seeking the lemon law in my state but, i may need more help and pressure.*ak | |||
| 10/01/2003 | 1 | 09/29/2001 | |
| I currently own a 2001 dodge durango. the vehicle is serviced on a regular basis. i just turned 40,000 miles. i felt a slight pause in the transmission when starting out. i took the vehicle in to have the transmission checked. the transmission has to be replaced. i filed a complaint with daimler chrysler. they gave me the standard answer. 3 years or 36,000 miles. we are not responsible. please look into this transmission issue. i believe there is a part failure or malfunction with the durango transmissions. *jb | |||
| 1 | |||
| Consumer stated while traveling noticed vehicle would not change out of gear due to transmission slipping. *ak | |||
| 09/29/2003 | 1 | ||
| While driving at any speed automatic transmission doesn't shift properly, and makes loud noise. dealer notified. consumer had extended warranty. dealer won't take vehicle any more to dealer since he can't find anything wrong.*ak | |||
| 06/01/2001 | 3016 | 1 | 02/01/2001 |
| Wife drove forward into a parking space. shifted to reverse (automatic electronic transmission) and backed up to straighten vehicle. shifted to drive. applied gas, and vehicle continued in reverse. backed into curb and mailbox, shifted into 2nd. vehicle continued in reverse, shifted into 1st. vehicle continued in reverse, shut motor off and restarted vehicle. everything back to normal. dealer tested vehicle and could find no fault. comment on invoice was npf road tested checked with drb no codes 185 ly, long lic#2069. scc *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*746430 | |||
| 11/07/2002 | |||
| While traveling on the highway without prior warning. the vehicle will stall and vibrate and will not restart. please fill in additional information dealer is aware of the problem. ts | |||
| 11/07/2002 | |||
| The air condition will not blow out cool air. please fill in additional information dealer is aware of the problem. ts | |||
| Ts | |||
| Consumer state while five year old child was pass through front to back seat with vehicle running child pants leg pull gear shift into drive causing vehicle to run into garage without depressing the brake pedal. please provide further information. ts | |||
| 08/11/2002 | 1 | 05/01/2001 | |
| This car is only one year old and the transmission went out. this is unheard of. the veichle has been in the shop for over a week leaving me with no transportation. no arrangement were made for a free rental because i did not have an extended warranty on a one year old car!. unhappy customer.*ak | |||
| 04/01/2001 | 100 | 1 | |
| Having problem with reverse gear. the consumer was unable to place the vehicle in reverse. dealer notified.*ak the consumer stated when the gear was placed in reverse, the vehicle did not move, it only revved. the gear had to be placed into park and then reverse to get the vehicle to move. the vehicle also went into neutral on its own while the consumer was driving. *jb *nm | |||
| 09/01/2001 | 35 | 08/01/2001 | |
| 1) car races as if in high gear (while in reverse and then in drive) but won't move unless you floor it. after 200ft. of flooring it ..it drops into gear and runs normally. the problem is intermittent and not specific to cold weather but engine is usually cold.. 2)problem is common to durangos...car shifts freely from park to reverse or any other gear without having to engage the brake.*ak | |||
| 12/02/2000 | 7 | ||
| The transmission makes noise when putting in reverse. the consumer stated that he had continuous problem with the transmission, but the dealer can not duplicate the problem, on two occasions when backing up, the transmission popped back into park and locked up, the dealer adjusted the shifter cable due to it being out of adjustment. *yh | |||
| 09/01/2001 | |||
| Transmission slips out of gear while driving 35-40 mph, when in reverse it will shift to neutral. dealer replaced transmission range sensor, tcm and quicklearn. on 30 april 2002 at 5 mph transmission slipped from drive to neutral.*jb | |||
| 03/24/2001 | 1 | 03/01/2001 | |
| At 22000 miles, my transmission started jerking while driving at any speed. it was taken to the dealer and repaired but is doing the jerking again. the rear tumble seats would not fold properly, took it to dealer...problem repaired. at 25080 miles a bearing spun, took to the dealer and they will not repair it. it is still at the dealership.*ak | |||
| 09/01/2001 | 6 | 08/05/2001 | |
| After vehicle sits for a while and when starting, it makes a loud noise. does not have full acceleration power. will not pull. took to dealer, and dealer indicated problem was the fan. *ak dealer has replaced the air conditioner compressor and added insulation between the firewall and air conditioner, however noises and lack of power still exists. *slc | |||
| 12/02/2000 | 7 | ||
| The transmission makes noise when putting in reverse. the consumer stated that he had continuous problems with the transmission, but the dealer can not duplicate the problem, on two occasions when backing up, the transmission popped back into park and locked up. *yh | |||
| 12/07/2001 | 1 | 08/01/2001 | |
| Consumer put vehicle in drive while foot was on the brake, while easing off the brake, the vehicle jerked and went backward causing the driver door to hit the consumer in the face and the consumer to fall out onto the pavement, consumer noticed that the gear shown was drive not reverse. *slc | |||
| 12/07/2001 | 1 | 08/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 08/17/2001 | 100 | 08/01/2001 | |
| When gear shift lever is put all the way into park positioning, sometimes vehicle will not indicate it is in any gear at all. there is a square which surrounds the p, d, n, etc. on the gear indicator, and none of them will be outlined. in addition to sometimes not indicating the car is in gear, it can be in a different gear than indicated. it can say it is in drive but when accelorator is depressed the vehicle does not go anywhere. it simply revs as if it is in neutral. i consider this a safety problem as the vehicle could roll over my small children if i think it is in park but it actually isn't. the vehilce has been in for repair 3 times and i am told this happens but there is no repair for the problem.*ak | |||
| 01/01/2001 | |||
| Automatic transmission failed to shift gears while driving. rpms have to reach a high level before transmission shifted into passing gear. vehicle taken to dealer, and informed consumer nothing could be found. please feel free to provide any further details on this matter. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 06/17/2006 | 1 | 10/14/2003 | |
| Driving 70 mph on interstate with my two small children with me, without warning i lost power and all gauges went to 0. fortunately, i was able to make it to the emergency lane. i shut the vehicle off waited a few moments and tried to restart. the engine would not start, all lights on the panel were on, windows, radio, seats, and locks worked. i had the vehicle towed to a dealership where it still sits. unable to locate problem at this time. finding on forums that it is a pcm issue and seems to be more prevalent than the vendor admits. *nm | |||
| 11/26/2003 | 18000 | 2 | 10/15/2001 |
| 2001 durango r/t. second failure of transmission (11/26/03) @ 35000 miles. handled by different dealerships and no one knows exactly why or how transmission is failing. rpm tachometer races between 100 - 800 rpm during driving conditions including load, light load, flat terrain, and occasionally down hill when driving of speeds greater than 45 mph in drive and overdrive. excessively hard clung when shifting between 1st and 2nd and between 2nd and 1st. 1st failure (2/6/02) was before pcm and transmission flash recalls @ 20000 miles. service manager insisted that this was a normal thing and his jeep did the same thing. after much convincing that i would prefer the opinion of a tech instead did they take the vehicle for repair. vehicle was kept for an additional week than what was promised for delivery. vehicle was kept in garage for the 2 weeks and when picked up all personal items, electronics, tire jack, etc was missing (~ $2700 worth) and accusing me of leaving my doors unlocked (did not quite understand his point and aurguement since it sat in the dealerships garage for the 2 week duration). since ... transmission does not always go into park and occasionally drive, verbally told not a big deal by dealership service manager due to the transmission being flashed. noticed vehicle surging with rpm increase after driving a while. oh, by the way, yea, the ball joints needed replaced at ~18000 miles too (10/2002)!*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 04/15/2005 | 40000 | 1 | 04/14/2005 |
| Dt: dodge, durango: the brake do not have to be applied to place vehicle into gear or switch gear positions. there is similar to a recall. but this is chrysler town and country but not durango. no repairs or corrections at this time. has not been to a dealer or repair service at this time. has not contacted daimler/chrysler. consumer wanted to file complaint because vehicle was not included in the recall.*ak | |||
| 03/04/2004 | 38000 | 1 | |
| When shifting gears vehicle produces a loud knocking noise. *ak | |||
| 08/17/2001 | 3 | 08/01/2001 | |
| When the gear shift lever is put all the way into the park positioning, sometimes vehicle will not indicate it is in any gear at all, there is a square which surrounds the park, drive, neutral etc. on the gear indicator, and none of them will be outlined, in addition to sometimes not indicating the vehicle is in gear, it can be in a different gear than indicated, vehicle has been in repair shop 3 times and has been told that this happens, and there is no repair for the problem.*jb | |||
| 08/17/2001 | 100 | 08/17/2001 | |
| Gear shift indicator doesn't indicate what gear vehicle is in. will put vehicle in park with indicator staying in park.*ak consumer states gear shift may not indicate any gear at all. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 02/16/2010 | 1 | ||
| 2001 dodge durango with recall for the ignition/park interlock system. *kb in 2008 the consumer scheduled an appointment to have the recall performed regarding the ignition/park interlock system. on february 16, 2010, the ignition malfunctioned. the key would not go completely in the ignition, therefore, he was unable to start or move the vehicle. the vehicle was towed to the dealership. the consumer was then informed that the ignition tumbler could not be repaired because one of the metal bars in the tumbler had jammed in the locked position and that a new tumbler was needed. the consumer was certain that the malfunction of the tumbler was caused by the repair to the ignition/park interlock system. *jb | |||
| 08/06/2006 | 58000 | 1 | |
| Tl*the contact owns a 2001 dodge durango. the contact was able to shift gears without applying pressure to the brake pedal. six months ago, he received a recall notice for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift) and had the vehicle repaired for free by the dealer. immediately after the repair, the failure recurred. the manufacturer and the mechanic stated that the contact would have to pay for any further repairs. the current mileage was 102,000 and failure mileage was 58,000. updated 10/07/08. *lj updated 10/09/08. *jb | |||
| 11/01/2007 | 102000 | 1 | |
| Tl*the contact owns a 2001 dodge durango. the contact can switch gears without first engaging the brake. the consumer repaired the power train: automatic transmission lever and linkage column shift per nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). immediately after the repair, the failure recurred. the dealer stated that because the vehicle was previously repaired according to the recall, the contact would be responsible for any additional repairs. the vehicle also began overheating repeatedly. the dealer replaced the water pump, thermostat, coolant tube, fan clutch, and the control box; however, the failure still persists. the failure and current mileages were 102,000. updated 08/08/08 *bf updated 08/12/08 | |||
| 03/05/2008 | 20 | 10/20/2001 | |
| Tl*the contact owns a 2001 dodge durango. the contact received a recall notice for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift) on march 1, 2008. the vehicle was taken to the dealer on march 5, 2008 for the recall repair; however, the vehicle continues to shift out of the park position. when placed into drive, the vehicle will shift into neutral. the dealer stated that they performed the repair correctly and will charge $80 to diagnose what they suggest is a new failure. the manufacturer took a report, but was unable to assist any further. the current and failure mileages were unknown. | |||
| 01/13/2008 | 148000 | 2 | 02/23/2005 |
| Tl*the contact owns a 2001 dodge durango. the gear shifter will shift automatically without the brake pedal being depressed. the failure occurred immediately after the vehicle was repaired for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift) and chrysler recall number g28. the dealer and manufacturer stated that nothing could be done and advised her to call nhtsa. the failure and current mileages were 148,000. updated 02/14/08. *lj | |||
| 91921 | 2 | ||
| While making a right turn main rear leaf spring broke. dealership indicated that although this was a common problem the cause had not yet been determined. also with the keys in the ignition, but not engaged , consumer was able to put vehicle in gear without the brake pedal being depressed. *ak | |||
| 04/15/2003 | 1 | ||
| Consumer states that shifter can be moved without pushing on the brake.*ak | |||
| 11/14/2002 | 41800 | 1 | 04/01/2001 |
| When the gear shift lever was in drive it blocked the controls for the rear wiper and fan controls. the dealer has been notified. *mr *nlm | |||
| 1 | |||
| Consumer received recall notification (01v077000), consumer was informed by the dealer that a particular part would need to be ordered, consumer had to contact the dealer on 2 occassions to check the status of the parts, which took almost 2 months to get resolved.*jb | |||
| 10/01/2001 | 1 | ||
| Consumer received notification that her vehicle was affected by recall 01v077000 concerning transfer case. however, dealership has refused service, and recall has yet to be remedied. please provide any additional information.*ak | |||
| 01/01/2001 | |||
| Four wheel drive indicator light would remain on while driving. dealer notified, and no repairs were done at this time. please feel free to provide any further details on this matter . *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 08/03/2004 | 78000 | 1 | |
| The child placed the vehicle into gear. there were no keys ,the vehicle was not running and the vehicle rolled back. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 04/02/2001 | 1 | 04/02/2001 | |
| When engine is on and in park, consumer is able to move into any gear without pressing the brakes. *ak consumer called chrysler corporation to complain. they would not take the complaint. consumer advised consumer to be careful not to accidentally hit the gear shift when the vehicle was on. *jg | |||
| 08/15/2002 | 1 | ||
| Gear shift mechanism engages without pressing foot on brake. a small child was able to put into gear. consumer feels this is very dangerous. *ak *scc | |||
| Key was in ignition while engine was turned off and child shifted vehicle out of park into drive without depressing brakes, causing vehicle to roll. please provide further information.*ak | |||
| 05/10/2002 | 1 | 10/01/2001 | |
| I was not told there was no safety feature on this vehichle. you do not have to apply the brake to put it in gear while the car is on. so my one year old drove the durango threw the garage. and dodge told me it was on there the feature but the searched and did not find it. so i found out that the 2003 has this safety feature and they will not tell me why its on there now. and they will not put one on it or get us in a 2003. i thought all vehichles were suppose to have them for safety reasons like what my baby did. please help us to get our truck child proof. *ak | |||
| 3 | |||
| Consumer stated when the vehicle is in reverse there is a loud noise, consumer stated on 3 occassions while backing out of a parking space the vehicle jumped out of reverse and into park and just stopped.*jb | |||
| 3 | |||
| Consumer stated when the vehicle is in reverse there is a loud noise, consumer stated on 3 occassions while backing out of a parking space the vehicle jumped out of reverse and into park and just stopped.*jb *yh | |||
| 12/28/2001 | 1 | 09/01/2001 | |
| Vehicle was parked with engine off, consumer was helping child out of vehicle, when child bumped into shift lever and caused it to shift from park to drive. consumer was able to jump in, and stop vehicle. no injuries. *jg *ak | |||
| 12/07/2001 | 1 | 08/01/2001 | |
| Consumer put vehicle in drive while foot was on the brake, while easing off the brake, the vehicle jerked and went backward causing the driver door to hit the consumer in the face and the consumer to fall out onto the pavement, consumer noticed that the gear shown was drive not reverse. *slc | |||
| 04/25/2001 | |||
| There is no shift interlock present in automatic transmission assembly. consumer is able to take the vehicle out of park without depressing brakes. ergo, a child could easily shift a vehicle out of park. please provide any additional information/attachments.*ak | |||
| 07/11/2001 | |||
| Child pulled vehicle out of gear without touching brakes. vehicle hit curb with child still inside. this messed up bottom of truck. contactrf dealer, and no response was received. please add vin. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 08/28/2005 | 59736 | 1 | |
| On the evening of august 28, 2005 while driving down the indiana toll road near michigan city, in., my 2001 dodge durango suddenly started to loose power, shortly after that we smelled something burning. it was at that point we discovered the rear differential had been smoking and as we were slowing down we could hear clunking coming from the rear-end. that night the durango was towed to michigan city, and the next day it was towed to my local dodge dealership lochmandy motors in elkhart, in for repair. after several days and inspection from an independent inspector from hired by insurance company, it was determined that the carrier bearing in the rear-end failed and caused the rear axle to be damaged beyond repair. the entire rear axle had to be replaced for a total cost of $1795.60. my 2001 dodge durango only has 59736 miles on it, but none the repairs were covered by the warranty not to mention the towing costs. both the dealership and the independent inspector agreed that the carrier bearing breaking was a manufactures defect. i feel all costs for the repair and towing of my dodge durango should be paid for by daimler chrysler. *nm | |||
| Consumer was involved in collision due to rusted front axle. as a result, front axle completely broke off the tire. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 06/08/2005 | 94000 | ||
| Dt :took vehicle to dealer omni friday to have greased and freon replaced. dealer said it has a bad fan clutch , and a part on crank case cover, he replaced it with a totally different part, it would not accelerate. they would not give me the old part back. dealership said it was a manufacturing problem . contacted the manufacturer, and they say it was a dealer's problem. the light for 4 wheel high stayed on all the time *ak | |||
| Consumer states having problems with ignition switch as other key can start her engine . dealer was contacted. mr | |||
| POWER TRAIN - DRIVELINE | |||
| 04/15/2002 | 2 | 12/01/2001 | |
| The front axle of this dodge durango has excessive noise, about 50 decibels when driven over the speed of 40 miles per hour. the entire front axle has been replaced once by melton sales of claremore, ok. the noise came back in two days. i have a scheduled repair for 11/11/02 for another attempt. the total down time for this repair is 4 weeks, as parts and labor take long periods of time. i am extremely unhappy about this situation, especially for a $36000 vehicle. dodge will lose my business after the repair is finished. dt | |||
| POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING | |||
| 10/15/2003 | 1 | 01/20/2001 | |
| Transmission tends to slip, blowers for the front panel air and heat have not worked for almost a year. i went to a local tire store to have rims put on my durango and to get an alignment. the dealer would not let me leave unless i agreed to leave the suv there for immediate repairs to the bearings ball joint to the driver side front tire. he stated he had never seen a case that bad i he was surprised the suv had not flip over and the whole wheel had not come off. they are a good dependable company. a lady that works there was going to get a durango, but after i came in she change her mind and got a ford. now my suv is known as the infamous durango that would not make it home. they made bets that i would not make it home that afternoon without the bearing going out. i had them replaced myself the next day and an alignment still does help the pulling to the right. i have had 2 alignment within 3 months. *cb | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 03/26/2007 | 127000 | 1 | 12/09/2001 |
| Transmission failure after 6 years. my transmission temperature light came on and i was not able to accelerate over 5-10 mph. i was told by the dealer that my warranty had expired and it was over the mileage. however, i would have to pay $6,000 to have everything fixed. these were the issues: - transmission re-haul ($4,150) - catalytic converter ($1,100) - differential service ($500) *jb this is absolutely ridiculous to pay $6,000 for transmission services after 6 years old. | |||
| 11/01/2005 | 90800 | 1 | 01/01/2002 |
| Dt: the contact stated the rear differential clutch pack retainer clips broke, causing damage to the rear differential. he took the vehicle to a dealer, who confirmed the damage. this was not covered by warranty. the vehicle is currently being repaired by the contact himself. *ak | |||
| 04/27/2005 | 41968 | 1 | |
| 2001 durango unsafe to drive while in 4 wheel drive.*mr the problem was not with the transfer case. the problem was that the vehicle had two different differentails on it. *nm | |||
| 04/19/2005 | 41698 | 1 | 09/16/2004 |
| Dt: the differential on the front of the 2001 durango was different than the one in the rear. this was causing a hazard for driving. it entailed the changing on one rear end. vehicle was bought at an auction. it had a manufacturer's defect. the consumer has been in contact with chrysler, and chrysler repaired the defect. consumer had to pay the bill for that. the consumer noticed this when they tried to put the durango into 4 wheel drive, and it started erratically. the front differential was the correct one, but the rear was not the correct one. the front differential is 396 and the back was a 355 from the factory.*ak the consumer stated chrysler sent a check for the repairs. updated 11/16/05. *jb | |||
| 09/01/2004 | 1 | 01/01/2001 | |
| The vehicle rear differential was replaced at 60000 miles because it made noise. *nm while the rear differential was being replaced the dealer informed the consumer that both the upper and lower ball joints were bad. the consuemr requested reimbursement for the ball joints since they were recalled. *nm | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 01/17/2008 | 146160 | 1 | 11/03/2006 |
| Electric fan,steering;rack and pinion; control arm; lower ball joints, front drive shaft, front bearings. replaced drive shaft,left wheel bearing. i bought it in 2006 w/125,000 miles. drive shaft went out at 135,000 and steering at 146,000. i still owe money on it and it sits parked because i cant afford the rest of the repairs. *tr | |||
| 07/18/2007 | 115000 | 1 | 09/01/2001 |
| Tl*the contact owns a 2001 dodge durango. while driving 45 mph, the contact heard a thumping noise. the vehicle veered to the right and rolled over. the contact felt that the cause of crash was the drive shaft. the vehicle was destroyed. the driver sustained serious injuries. a police report was filed. the manufacturer and dealer have not inspected the vehicle to determine the cause of failure. the current and failure mileages were 115,000. the consumer stated the air bags did not deploy. updated 09/11/07 *tr | |||
| 09/25/2004 | 1 | 12/15/2000 | |
| While driving 5 mph driveshaft fell out. vehicle was towed to the dealer, who determined that the pin, which holds the driveshaft in, broke. the part available for analysis.*ak | |||
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||
| 07/02/2005 | 120000 | 1 | 07/07/2003 |
| 2001 dodge durango upper ball joint failure. the national highway traffic safety administration recomemded on 10 dec 05 that daimlerchrysler recall this vehicle. on 05 jul 05 i talked with charlene with the recall department, she tranfered me to heather with the warrentys departmet who inturn transfered me to joe, joe stated that he has the final say in what chrysler does and has denied the claim. this is a safety issue, luckly my son and i had just left the interstate. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 12/01/2001 | 4 | 09/27/2001 | |
| Transmission slips out of gear while driving. when in drive it will shift into neutral. consumers son was able to jarr the gear shift lever by climbing across the seat. the gear shift is able to move from gear to gear and out of park with out the vehicle being on. the dealer informed consumer that this vehicle was built without this vital safety feature. *jg | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/07/2008 | 93000 | ||
| Tl*the contact owns a 2001 dodge durango. the contact stated that the electric shift transfer case does not fully engage into gear when the transfer case selector switch is moved; therefore, the vehicle ends up in the neutral position. the dealer stated that his vin was not included in nhtsa campaign id number 01v077000 (power train:automatic transmission:lever and linkage:column shift). the contact would be responsible for the repair costs. the vehicle has not been repaired and the manufacturer failed to assist. the failure and current mileages were 93,000. | |||
| 12/14/2004 | 114800 | 4 | |
| A recall for the upper ball joints was issued, however, dealer stated that the parts were not available this had been going on for two months. *ak recall campaign; the consumer stated that she has had lifetime brakes installed on her vehicle twice. 4wd shaft was replaced twice. *tc | |||