Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400502 | 06/24/2002 | 633966 | Subject regarding heater air conditioner controller reprogramming. *slc | 09/26/2002 | |
| 2401101 | 09/07/2001 | 625578 | Some vehicles may exhibit a whistling sound coming from the defroster outlets. *tt | 11/29/2001 | |
| 2400700 | 11/10/2000 | 615692 | Subject regarding dual zone mode control operation. *tt | 01/28/2001 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/02/2010 | 1 | ||
| 2001 durango had headlight and windshield wiper failure at night in the rain at 60 miles an hour. the central timing module went out. we couldn't see to drive and oncoming drivers couldn't see us. its was like being blindfolded. you cant navigate the highway without having the ability to see.the nhtsa was notified, and they told me that unless an investigator finds a trend, they cant issue a recall. upon looking at their website i have found over 100 complaints for this... which to me is a trend. i guess someone has to die before this will be taken seriously. i called the dodge corp. office and they are aware of the issue but until the nhtsa makes them recall, they wont. shame on dodge and the nhtsa for not fixing the defect. this is not an inconvenience defect, this is a safety defect. if you have problems with your lights,wipers, electrical system please post complaint so that the nhtsa will finally see a trend. this potentially fatal defect must be recognized! please involve your local media if you get no response with the nhtsa. the time for bailouts to the car company's' is over if they aren't required to manufacture a safe product! the nhtsa said they receive over 500 complaints a day. with that many complaints could they be missing this defect trend? it is time to check into the electrical,transmission, and seat belt issues that dodge is having. the nhtsa should be doing all they can to avoid innocent deaths from the neglect of greedy car manufacturers. driving without windshield wipers or headlights=death! *tr | |||
| 11/01/2007 | 75000 | 1 | |
| 2001 dodge durango. in 2007 my front driver's window went 1/2 way down and wouldn't go back up. i had to replace the regulator w/ the motor. at an expense of about $200. the mechanic says this is a huge problem he sees w/ this vehicle. in 2008 the same window is out again and so are my back two windows now. i can hear my front pass. window doing the same so i have stopped using all windows. this is a costly thing replacing every window once a year. why cant they make an effective part that if replaced will last. you shouldn't have to do this every year. please check into this malfunction. i see dodge durangos windows taped up all over town. obviously other's are experiencing this same problem. *tr | |||
| 01/08/2009 | 133000 | ||
| Tl*the contact owns a 2001 dodge durango. the wiring harness that connects to the blower motor resister burned and no longer works. while driving at an unknown speed, the vehicle filled up with smoke and the contact smelled something burning. the wiring harness was replaced twice within two years. the dealer stated that the parts for the heater were unavailable and would possibly remain this way until january 16, 2009. the failure mileage was 133,000. | |||
| 12/14/2008 | 93515 | ||
| Tl*the contact owns a 2001 dodge durango. the contact stated that there was an issue with her driver's side window. it would roll down, but not back up. the dealer replaced the driver's side window regulator in september of 2008 at the cost of $431.89. however, in december of 2008, the passenger and driver's side second row windows both experienced the same failures. she did not take the vehicle back to the dealer. the manufacturer has not been notified. the current mileage was 99,748 and failure mileage was 93,515. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 07/24/2001 | 1 | ||
| Service 4wheel drive light illuminated, dealer performed tsb 08-032-00 rev a, this was in regards to the hvac control assembly. *slc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 06/16/2006 | 52000 | 2 | 03/16/2001 |
| The blower motor resistor, for the ac/heat on my 2001 dodge durango slt 4wd, has failed twice, since i have owned the vehicle. a service garage performed a test of the system and wanted to replace the blower, but the dealer claimed this was a common problem with this model and replaced the resistor, at a much lower cost. upon review of dodge durango online forums, this appears to be an issue for many dodge durango owners. appears to be either a defect in the system or design defect. please investigate. *jb | |||
| 07/22/2003 | 36000 | 1 | 08/09/2000 |
| Consumer noticed a pulsation from the front end of the vehicle. it was discovered the rotors were warped. *ak also the blower motor only worked on high. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 10/12/2004 | 03/21/2001 | ||
| I have had to replace the rotors three times and also had them resurfaced 3 times in 3 years. now i have been told the ball joints are in very bad shape and must be replaced right away. i have owned other dodge vehicles through-out the years and i'm very disappointed with this one. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 11/27/2005 | 3 | 02/01/2005 | |
| 2001 dodge durango keeps going through heater cores. i have replaced two myself 1 month apart. my check engine light is on engine again like both past times. i hope this is not the 3rd. also the mechanics said that it had been replaced before i owned it. this is $600 a pop + $100 air condition charge. *nm | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 01/06/2006 | 1 | 04/01/2004 | |
| Back window driver side window rack (regulator,cable system) default and window is inoperable called 3 repair shops and was told that with in 3-5 years this system is breaking down. the window is currently and completely in between the door. *jb | |||
| 11/20/2003 | 42000 | 1 | 06/16/2001 |
| The vehicle on this occasion started knocking and the check gauges light appeared. it stated i needed oil when i recently had an oil change. it then cut off. i took the vehicle to the dealer to find out that i needed a new engine supposedly due to sludge build up. i have had all oil changes and services performed. i even went as far as to have the 30,000 mile service done. previous problems include replacement of an air bag, rear window problems, air conditioner not working, noises while in reverse when parking, all in all also getting stuck in 4-hi. all in all they told me they would not replace my engine even with my chrysler warranty. the vehicle only has 42,000 miles. also had new ignition switch installed due to speedometer failure. *la | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/13/2006 | 80000 | 1 | |
| Tl*the contact owns a 2001 dodge durango. while driving 55 mph, the contact attempted raise the front driver side window, but it jammed and fell back into the door. the window would not function afterwards. the same failure occurred on the front passenger side window and two rear windows. the manufacturer stated that this was a common failure. they further stated that the regulator needed to be replaced at the contact's expense. the contact placed screwdrivers in the windows to hold them up, and the vehicle has not been repaired. the failure mileage was approximately 80,000 and current mileage was 108,000. updated 06/09/08 *bf | |||
| 01/01/2006 | 100000 | 3 | 04/01/2005 |
| Tl*the contact owns a 2001 dodge durango. while driving 50 mph, the driver side front window would not roll up. the mechanic stated that the window was off track and he replaced the tracking. the failure has occurred three times. the contact stated that the driver side front seat would not lock when the vehicle stopped. the dealer stated that the driver's seat tracking failed. as of september 11, 2007, the dealer had not repaired the vehicle. the vin, engine size, and number of cylinders were unavailable. the failure mileage was 100,000 and current mileage was 108,000. | |||
| 06/22/2006 | 11800 | 4 | 02/26/2004 |
| I have had my dodge for three years and since then several things had to be replaced on it. i had to have my transmission rebuilt due to the coolant failure. the sensor stopped working and over heated the engine burnt up the transmission. the motor in the driver window burnt out and had to e replaced. the dodge stop cranking so we had to replace the fuel pump. we are now having problems with the cooling fan on the engine that has burnt out as well. i am very displeased with my truck and will never buy another dodge again. all these things happened in a year. man i hate this truck. *nm | |||
| 08/27/2003 | 44201 | 2 | 05/20/2001 |
| Dt: windows cables keep breaking in dodge, 2001 durango. have been with dodge, and the warranty covered the first incident. the cable broke again, and the warranty expired. dodge will not pay to have the windows fixed. no prior warning to cable breakage.*ak *sb | |||
| 10/20/2004 | 1 | ||
| Consumer stated the window motor on the passenger side has gone out. the window will not go up or down. she stated she could hear the motor making a noise, but nothing happened. this started last week some time. she took the vehicle to the dealer for this problem and was told that they have been having a lot of problems with the window motors on these vehicles. *jb | |||
| 09/23/2004 | 55000 | 3 | 05/01/2002 |
| For the (3) third time since we purchased this vehicle in 05/2002, the window regulator has failed. the window regulator is a big part that fits inside the door and makes the window go up and down. this is the third occasion when it has broken causing the window to slide down into the door. it costs approx. $250-$300 to get this repaired every time. we are not doing anything extraordinary to warrant this kind of defect in this part. please investigate this problem asap!!! *jb | |||
| 05/03/2004 | 2 | 05/01/2002 | |
| Window regulator, plastic piece that allows the window to move up and down, has broken twice within the last year. *ak | |||
| 09/15/2003 | 75000 | ||
| About 35,000 miles i had the adjusters repaired on the passenger front of vehicle. around 60,000 miles the adjusters failed and the seat will jerk forward about an inch while doing any acceleration, then slide back about an inch. somewhere around 70,000 miles the front drivers seat started rocking back and forth, like it was not bolted to the floor boards properly. i have power seats. i took my durango in to have it looked at, at the dealership. i was told that they have seen a couple of vehicles with this same problem recently, and i was lucky mine would only cost 1,300 dollars to repair. other bigger vehicles cost more. is there a recall on this problem, and why is it happening so often in my vehicle, when it should not happen at all. why so much money? why is a safety factor not part of warranty. i have always had power seats, this is the first time they ever failed. not once, but twice. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 06/14/2010 | 47500 | ||
| I was driving home from work one night, it was raining, when my headlights, wipers, and dashboard just went out. i pulled over in a parking lot, shut off the engine waiting a couple of minutes and turned it back on and they still wouldn't work. i can not drive my car at night or when it is raining, or even lock my doors. they tried replacing the ignition switch and still no lights. | |||
| VISIBILITY - WINDSHIELD | |||
| 06/16/2003 | 1 | 06/01/2003 | |
| Windshield glass contains ripples in the operators line of sight causing an obstructed view. we recently purchased this vehicle. *jb | |||
| 04/11/2002 | |||
| When windows are down vehicle will start to shake very heavily. consumer had to slowdown. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/17/2002 | 1 | 02/20/2001 | |
| Windshield wipers suddenly stopped working while driving in heavy rain. vehicle at dealership at this time.*akwith the windsheild wipers inoperable, making it impossible to exit off the road. the dealer informed consumer the problem is with the ignition switch. it was replaced. *jg | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 2 | |||
| Consumer called complaining about having electrical problems with the integrated seats. children could not un lock the latches on the seats. also, windshield wiper motor went bad on a stormy day. dealer was contacted, and stated there was nothing that they could do.*ak | |||