Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
03/04/2008260001
 Vehicle is 2001 dodge durango r/t 5.9. 26,000 miles. front end ball joints needed replacing. calipers froze/locked on both front wheels. overheating occurred twice on front calipers. needed out of pocket money for repairs. air conditioning broken. *tr
06/10/2001
 While turning heard a popping noise and vehicle started to go to left, then, whole front driver's side wheel came off. consumer has yet to contact dealer. please provide further information. *ak
WHEELS - CAP/COVER/HUB
02/01/200563750404/15/2001
 The plastic wheel cap that covers the hub keeps separating from the wheel. i've had three replaced under warranty, the tires hadn't even been removed from the vehicle. they are expensive to replace. poor wheel design prevents the caps to snap back into place when they are removed, ie...to balance tires.*ak
05/04/2004530001
 Rt. front wheel noise and locked-up turning into parking lot. pulled forward turning to left and wheel freed. drove 30 miles on highway to dealership without incident. dealer found rt. front wheel hub bearings wore out and dangerously affecting safety of wheel. vehicle with 53,000 miles and in shop on extended warranty x3 for control arm/suspension replacements/ rear wheel brake cylinder leaks and repairs and now rt. front wheel hub bearings.chrysler no help. lucky to have forsight to buy extended warranty. now with lack of trust of vehicle. *ak
WHEELS - LUGS/NUTS/BOLTS
05/20/2005105/14/2005
 Dt: contact owns a 2001 dodge durango slt, and she is having problems with driver's side rear wheel . there are only two lugs:nuts left holding on the tire, and the stem keeps breaking off. she is unable to drive the vehicle because it is unsafe.*ak
11/23/20045077361
 The auto shop informed the consumer that the front passenger side wheel lug nut was loose. please provided more information. *jb
06/21/2003230001
 Vehicle lugs:nuts were too tight, causing the lug:nuts to snap off. dealer nhotified. *ak
04/14/200340000
 The vehicles right rear wheel lug nuts came off which caused the wheel to disconnect from the vehicle while driving. *nlm
06/14/2001
 Lugs:bolts:nuts broke, causing wheels to fall off. *ak
05/11/2001104/01/2001
 Left front wheel assembly broke and came off vehicle. *ak
WHEELS - RIM
07/19/200331000106/30/2002
 As i was going down a counry road, for some unknown reason i lost control of my durango, went off the road and ran into a dirt/rock embankment. when pulling my durango back up on the road, found my tire was flat and the rim had split in half. in half like if you were holding it up on it's edge (not lying it down) and cut it in half. when i took it to the dealer ship and they had a representitive come out they said there was nothing they could do!!! i've talked to many people and mechanics and they said they have never seen anything like that. it's as almost as it was welded wrong. the crysler corp. would not help me in any way. i had to turn it into my insurance company. i still believe that there was something wrong with my durango. whether it be a faulty rim or possibly the ball joints. i've now been reading more and more about these durango and am still not satisfied with the crysler corp. s decision.*ak