Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/06/2010 | 141000 | ||
| Tl-the contact owns a 2002 dodge durango. the contact stated while the vehicle was parked it rolled away and crashed into the side walk. the driver frontal and the passenger air bag deployed. the vehicle was driven to the local mechanic. the manufacturer was contacted. the vehicle was examined by an engineer that was unable to locate a failure code, or recreate the reason why the vehicle rolled out of park position. the vin information was not available. the vehicle has not been repaired. the failure and the current mileage were 141,000. li | |||
| 10/01/2005 | 21000 | ||
| Tl- the contact owns a 2000 dodge durango. the air bag light and the check engine remained illuminated. the vehicle was taken to the dealer several times for the air bag failure. the dealer diagnosed located the failure at the air bag sensor electrical wires, no coded were located for the check engine light. the vehicle was taken to the tire garage, because the front tires felt unstable while driving. the tire garage located the failure at the front hub. the vehicle wasn't repaired. the manufacturer will be contacted. the failure mileage was 21,000 and the current mileage was 73,000. li | |||
| 07/11/2008 | 1 | ||
| I was driving my 2002 dodge durango when i struck the rear of another vehicle who was sitting in my lane ( a non-turning lane) neither driver or passenger airbag deployed. *tr | |||
| 07/03/2008 | 73000 | 1 | |
| Airbag light is on. i took it to a dodge dealer to check it out. they said that the left side impact airbag control module is bad and maybe the airbag, also the airbag module itself may be bad. said that it is not covered under warranty since it is electrical. i thought when it came to safety issue such as airbags, that it was a federal law that those items are fixed for free. *tr | |||
| 10/20/2002 | 1 | ||
| Consumer states of been in a collision on sunday and air bags did not deployed. dealer was contacted. mr | |||
| AIR BAGS - FRONTAL | |||
| 12/04/2006 | 1 | 10/16/2002 | |
| Air bags did not deploy. *nm | |||
| 11/22/2005 | 26540 | 2 | 10/14/2001 |
| I was driving on the freeway at 55 mph, 6 car lengths behind a vehicle. the vehicle in front of me stopped abruptly (a disable vehicle was in the lane) and when i slammed on the brakes, the vehicle kept rolling as if no brakes were applied. my foot went all the way to the floor. there were no vibrations from the abs as well as no lowering of the front end, typical from braking. i ended up colliding into the vehicle at about 30 mph and the air bags did not deploy. i had previously complained several times to my dealer that the brakes were faulty in a panic situation. i complained shortly after purchasing the vehicle and up until a year ago. in all instances, i was advised that there was nothing wrong with my brakes as no code was detected. *nm | |||
| 10/13/2005 | 40000 | 1 | 04/01/2002 |
| Dt: the consumer was involved in a frontal accident. upon impact, the front airbags did not deploy. the consumer sustained injuries. a police report was taken at the scene. there had not been any previous problems with the airbags to indicate a failure. no repairs could be performed because the vehicle was totaled. *ak updated 12/14/05. *jb | |||
| 11/27/2004 | 22000 | 1 | |
| While driving at 25 mph consumer's vehicle was involved in a collision, hitting another vehicle. upon impact, the air bags failed to deploy. vehicle was towed to a collision center.*ak | |||
| 11/23/2003 | 22000 | 1 | |
| While stopped in traffic the consumer's vehicle was struck from behind by another vehicle. the consumer's vehicle collided with the vehicle in front of it. upon impact, air bags did not deploy. consumer was wearing a seat belt but still suffered injuries to the right knee. a police officer arrived on the scene. also, nhtsa pe 03-032, front suspension upper ball joint failure: while vehicle was getting repaired mechanic found that upper ball joints were wearing out at an alarming rate. *ak | |||
| 06/16/2002 | |||
| While driving at 40 mph consumer ran into an animal head-on and none of the front air bags deployed. vehicle was totaled. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 01/11/2002 | |||
| Vehicle was involved in a frontal collision of 35-40 mph. upon impact, neither air bag deployed. dealer and manufacturer were notified. feel free to provide any further information. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/03/2008 | 73000 | 1 | |
| Airbag light is on. i took it to a dodge dealer to check it out. they said that the left side impact airbag control module is bad and maybe the airbag, also the airbag module itself may be bad. said that it is not covered under warranty since it is electrical. i thought when it came to safety issue such as airbags, that it was a federal law that those items are fixed for free. *tr | |||