Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 06V339000 | DAIMLERCHRYSLER CORPORATION | from 06/01/2000 to 07/01/2003 | V (Vehicle) | 35103 | 10/30/2006 | ODI | CHRYSLER GROUP LLC | 09/07/2006 | 09/11/2006 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with front bench seats only, if fluid is spilled from the floor mounted cup holder, an unused console power outlet connector located under the seat may become contaminated. | |||||||||||||||
| Consequence Summary | This may allow development of a high resistive short circuit in the connector, which could eventually lead to a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the console wiring connector for corrosion, clean as required, and install a cap to prevent additional fluid from contaminating the connector free of charge. the recall began on october 30, 2006. owners may contact daimler chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. f42.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0802303 | 07/08/2003 | 0804100 | 10003414 | Intermittent locking/unlocking of doors without activating the power door lock switch. *tt | 10/20/2003 |
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801701 | 09/21/2001 | 625620 | Subject regarding safety systems - vehicle modifications / repair. *tt | 11/29/2001 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA06011 | CHRYSLER GROUP LLC | 06/19/2006 | 09/22/2006 | VEHICLE UNDER-SEAT FIRE | ||
| Daimlerchrylser corporation (dcc) will recall 35,103 my 2001-2003 dodge durango vehicles equipped with front bench seats (recall # 06v339, see defect report for details).the subject vehicles are equipped with either front bucket seats or a 40-20-40 split front bench seat.vehicles equipped with front bench seat contain an uncapped, unused connector located under the front edge of the seat.the connector provides power to the center console power outlet for vehicles with bucket seats, but it is unused in vehicles equipped with bench seats.the connector is located rearward of the cup holder on the tunnel for vehicles equipped with the bench seat.this connector contains a fused b+ circuit wire (that is continuously powered with the key off) and a ground wire. dcc determined that if liquid is spilled from the cup holder onto the tunnel, the uncapped connector may become contaminated.this contamination may allow development of a high resistance short circuit in the connector, causing localized heating, which could eventually lead to a fire.dcc will inspect the uncapped connector for corrosion, clean as required, and install a cap to prevent liquid contamination.all of the reported under-seat fires were on subject vehicles with a 40-20-40 bench seat.this investigation is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING | ||||||
| EA06011 | CHRYSLER GROUP LLC | 06/19/2006 | 09/22/2006 | VEHICLE UNDER-SEAT FIRE | ||
| Daimlerchrylser corporation (dcc) will recall 35,103 my 2001-2003 dodge durango vehicles equipped with front bench seats (recall # 06v339, see defect report for details).the subject vehicles are equipped with either front bucket seats or a 40-20-40 split front bench seat.vehicles equipped with front bench seat contain an uncapped, unused connector located under the front edge of the seat.the connector provides power to the center console power outlet for vehicles with bucket seats, but it is unused in vehicles equipped with bench seats.the connector is located rearward of the cup holder on the tunnel for vehicles equipped with the bench seat.this connector contains a fused b+ circuit wire (that is continuously powered with the key off) and a ground wire. dcc determined that if liquid is spilled from the cup holder onto the tunnel, the uncapped connector may become contaminated.this contamination may allow development of a high resistance short circuit in the connector, causing localized heating, which could eventually lead to a fire.dcc will inspect the uncapped connector for corrosion, clean as required, and install a cap to prevent liquid contamination.all of the reported under-seat fires were on subject vehicles with a 40-20-40 bench seat.this investigation is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | ||||||
| PE06008 | CHRYSLER GROUP LLC | 02/02/2006 | 06/19/2006 | FIRE UNDER THE DRIVER'S SEAT | 06V339000 | |
| Odi is aware of 10 reports alleging that a fire originates underneath the driver's seat.six of thefires occurred while the vehicle was parked with the ignition switch turned off (key not in the ignition).the subject vehicles are equipped with manual seats. this investigation has been upgraded to an engineering analysis, (ea06-011), to allow further investigation of the issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/02/2009 | 130000 | ||
| I have a 2002 dodge durango, have replaced blower motor and several resistors. two of the wires between the resistor and the blower keep melting. i have replaced the connector and the harness also because they got so hot they melted together. smoke has rolled out of the dash because of this problem. i checked online and this is a common problem, and seems it is happening to alot of people. why is this issue not a recall? it is very scary when this happens and it is not safe. | |||
| 10/05/2012 | 79410 | ||
| Tl- the contact owns a 2002 dodge durango. the contact stated that while activating the low beam headlights, they began flickering along with the instrument panel and the interior lights. the vehicle was driven to a private mechanic where the failure could not be replicated. the manufacturer was not contacted in regard to the issue. the failure mileage was 79,410 and the current mileage was 79,466. kmj | |||
| 10/05/2012 | 79410 | ||
| Tl- the contact owns a 2002 dodge durango. the contact stated while activating the low beam headlights they flicker along with the instrument panel and the interior lights. the vehicle was driven to a private mechanic where the failure could not be replicated. the manufacturer was not contacted about the issue. the failure mileage was 79,410 and the current mileage was 79,466. mh | |||
| 09/28/2012 | 146000 | ||
| Tl- the contact owns a 2002 dodge durango. the contact stated that the vehicle failed to start and a warning light erroneously illuminated indicating that the vehicle was in reverse. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who advised that the vin failed to qualify for repairs under nhtsa campaign id number: 06v339000 (electrical system). the vehicle was not repaired. the failure and current mileages were 146,000. kmj | |||
| 09/28/2012 | 146000 | ||
| Tl- the contact owns a 2002 dodge durango . the contact stated the vehicle failed to start and a warning light illuminated stating the vehicle was in the reverse position. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure and they confirmed the vin failed to qualify for repairs under nhtsa campaign id number:06v339000(electrical system) the vehicle was not repaired. the failure and current mileages were 146,000 . rds | |||
| 08/06/2011 | 138000 | ||
| While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the a/c was on and the compressor clutch was engaged. on inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. further, the wiring at the plug was severly oxidized and the insulation was melted back. i replaced the plug assembly and resistor block. the resistor block had been replaced three years prior when the lowest blower setting ceased to operate. internet accounts occur frequently on this issue. this creates a cold weather hazard as the defroster will cease to operate creating a dangerous operating condition. total cost of repair materials was approximately $125.00. | |||
| 10/04/2010 | 80000 | ||
| Begining october of 2010 my heater went out in my 2002 dodge durango. we replaced the wiring harness, the resister, and the blower motor. the connection between the resister and the wiring harness, continues to melt the first two prongs. in result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. after replacing all three parts it works for about a month before everything starts to fry again. after spending a $100.00/mo for replacement parts and the expense of service, i'm extremely frustrated and broke. after much research on the internet i come to find that i am not the only one with this complaint. going without a heater or defrost in the middle of winter in minnesota is not an option, especially with little children and it goes out as your stopped at a light and your window fogs up and can't see a thing. i hope with much consideration that this matter could be attended too. | |||
| 05/12/2011 | 107305 | ||
| Tl*the contact owns a 2002 dodge durango. the contact stated that all of the vehicle interior lights, the instrument panel lights, the windshield wipers and the power locks were not working. the vehicle was taken to a local mechanic who diagnosed that the computer module needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and current mileage was 107,305. | |||
| 05/12/2011 | 107305 | ||
| Tl - the contact owns a 2002 dodge durango. the contact stated that all of the vehicle interior lights, the instrument panel lights, the windshield wipers and the power locks were not working . the vehicle was taken to the a local shop who diagnosed that the computer module needed to be replaced . the manufacturer was made aware of the failure but did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 107,305. pm | |||
| 12/02/2010 | 123015 | ||
| I have a 2002 dodge durango sport with 123k miles. i was driving 70 mph on the freeway, when my car completley shut down....i.e. power steering, power breaks, everything. due to the fact that i could hardly turn off the road i was nearly rear ended by an 18 wheeler. i had 2 small children in the vehicle with me, and it was one of the most terrifying experiences of my life. i have read online thousands of people having the same issues, which are apparently the pcm is too close the engine which causes the vehicles instruments to shut down. i find this a major reason to investigate this issue. does chrysler/dodge need a whole family to die in one of thier vehicles before they decide to issue a recall? this is a very serious issue that the nhtsa needs to investigate before, if it hasn't happened yet, someone gets killed. | |||
| 11/16/2003 | 35000 | ||
| Tl* the contact owns a 2002 dodge durango. the contact stated while stopped in traffic with the brakes engaged, the brake lights were not illuminated. there were no warning lights illuminated indicating the brake lights had failed. the contact stated he had experienced the failure at least four times and the tail light assembly was replaced each time. the failure would occur due to the brake lights becoming too hot and softening the plastic lens. this would cause the electrical to become permanently disabled. the failure mileage was 35,000 and the current mileage was 121,458. | |||
| 02/26/2010 | 64236 | 2 | |
| Exterior lights, interior lights, wipers, alarm and fab stopped working. the car would start, the turn signals would work. it just stopped working all of a sudden. dealership found nothing wrong and said the computer had reset it self. now it is doing it again. has happened twice. good thing it wasn't at night. have to take it back in. *tr | |||
| 01/06/2010 | 78000 | 2 | |
| Problem 1. when engine is warm the instrument cluster starts flashing on and off, also all warning lights. if the engine is turned off a no bus shows in the odometer, vehicle will not start until the pcm feels cool to the touch. this problem occurs daily two or more times problem 2. the passenger seat belt unbuckles by itself. this occurs every day tw* | |||
| 07/03/2009 | 114365 | 1 | |
| When it is hot outside the 2002 dodge durango will not start. the vehicle will also lose power while driving down the road at 70 miles per hour, no brakes, and no steering. this also happens after the engine is hot. some fuses on the drivers side dash compartment can be removed and put back in (same fuses, not blown) and the vehicle will start. *tr | |||
| 06/17/2009 | 71000 | 1 | |
| Rear windshield wiper runs on and on and on....then shuts off, then will go on again even if you use fob to unlock doors! headlights now don't go on when desired, or will stay on even after you turn car off. found that others with this year & model durango have similar problems. issue is ctm (central timer module) which should be replaced and not by the consumer so very often - but could cause hazardous driving conditions if it goes when you need to use the lights. *tr | |||
| 03/12/2009 | 78000 | 1 | |
| Truck quit running and was intermittent at highway speed and then quit for 10-15 minutes. *tr | |||
| 02/01/2009 | 113000 | 1 | |
| Resistor that controls heater blower speed failed numerous times. electrical connector that connects power to resistor also failed twice. when connector failed, evidence of significant electrical arcing between contacts and smoldering fire. dealer service/parts claims problem mis due to original blower motor having excess current drain, so i replaced blower motor with new dealer part. problem re-occurred with melting of connector. five resistors and two connectors. high potential for under-dashboard fire at connection. *tr | |||
| 03/01/2009 | 85000 | 1 | |
| This past week (march 1, 2009) as my family and i were driving towards our family vacation, my 2002 durango started to make some strange noises and actions. my wipers began to activate and would not stop, my panel lights flickered on/off making some clicking sounds. all this occurred while i was driving. when i got a chance, i turn off the car and restarted it. it stopped the wipers from being on but it also stopped my electric windows, exterior lights, interior lights, wipers, alarm and fab from working. the car would start, the turn signals would work but all previously mentioned items would not work. when i arrived to my destination, my friends and i looked and tested some fuses to no avail. the next day we continue to test fuses and modules and noticed that by tapping a module box next to the left driver doors and adjacent to the brake would make the interior lights on/off. i purchased the part called the | |||
| 11/01/2008 | 58000 | 1 | |
| 2002 dodge durango the heater blower wires started to melt, the heater blower resistor failed and the plug between the wires and resistor melted together. this is the second time this has happened. first time the vehicle was in warranty and the dealer just replaced the resistor. i would have to look at my records but i believe it was around 58,000 miles on the vehicle. now the vehicle has 80,000 miles on it. at first it smelled like something was burying when the blower fan was on. the higher the setting the worst the smell became. i have replaced the resistor but left the melted plug and wires because the dealer wants $70.00 just for the parts. i am guessing i will have to replace the wires and plug the next time this happens. i believe i have already thrown out the part but i will check. the melted plug is on the vehicle. *tr | |||
| 05/30/2008 | 47251 | 1 | |
| Problem started with the headlights flashing randomly, dash and interior lights flashing in sequence with headlights. duration of lights being out increases the longer they are on. i was lucky i only had a few blocks to drive to get of the road. the next day the door locks, horn, and wipers stopped working also. having headlights suddenly go out while driving could be a real safety issue. it appears the problem is the body module, which must be installed by a dealer and programmed. *tr | |||
| 07/08/2005 | 88000 | 1 | 08/15/2002 |
| Tl*- the contact stated that on 07/08/05 the 2002 dodge durango sport caught on fire in the middle of the night while parked in the garage. the fire was caused by the unused wire connector as mentioned in recall campaign# 06v339000 which stated that on certain sport utility vehicles equipped with front bench seats only, if fluid was spilled from the floor mounted cup holder an unused console power outlet connector located under the seat may become contaminated. the contact received a recall letter in 11/06 for the same problem that caused the fire. the contact called the manufacturer ,and was told that she would have to go through the insurance insurance company for reimbursement because the vehicle was repaired by someone else other than a dodge dealership. the contact stated that the repairs done on the vehicle showed that the vehicle caught fire due to the wire connector. the contact felt that the manufacturer handled this matter unprofessional, and felt they should give her some type of reimbursement. the recall came too late, and the manufacturer should be responsible for the contacts loss. *ak the consumer stated the point of origin of the fire seemed to have started at the plug for a power seat or heated seat. the contact has provided the invoice for the repairs and pictures of the fire. update 4/25/07 *tr | |||
| 12/02/2006 | 25000 | 20 | 11/09/2002 |
| Dodge durango just stops running at random times. this occurs at speeds of 10-60 mph or even when the car is being started. the odometer blinks and reads no bus. there are numerous reports of this on dodge internet forums. the powertrain control module and/or crankshaft sensors end up being replaced, but the problem is hard to diagnose and dangerous because it occurs without warning and while driving. with so many reports on 1999-2002 dodge durangos having this problem (search durango pcm no bus) something must be defective. my durango began doing this about a month ago and the dealer doesn't see anything wrong. i was mildly injured during one of the failures, when my durango 'shut off' while i was coming down a highway ramp and i bumped my head against the driver side window while trying to stabilize the car, which suddenly and without warning had no powertrain control. *jb | |||
| 12/02/2006 | 61000 | 3 | 12/26/2002 |
| Central timer module failed unexpectedly at night, causing headlights, taillights, security indicator and horn to activate intermittently while driving. vehicle unsafe to operate in this condition. out of warranty, dealer charges $421.00 to fix. this follows several in-warranty electrical repairs - remote locking mechanism, rear axle speed sensor and powertrain control module. defect could easily cause a wreck and poses a safety hazard. *jb | |||
| 11/06/2006 | 41600 | 4 | 10/30/2001 |
| Electrical system failures have resulted in turn signals not working on four different occasions over the course of 5 years. the wiring harness under dash has been repaired under warranty, replaced not under warranty, and repaired again not under warranty. 4th failure has not yet been addressed. right turn signal does not function. flasher, bulbs and fuses are working. over $1,600 invested in turn signal problems. *jb | |||
| 10/01/2004 | 39000 | 4 | 03/15/2002 |
| 1-electrical system on overhead digital compass system became very hot. this electrical component system did not work for a period of a few days. it has intermittently worked now. 2-when you turn the steering wheel there is a horrible noise coming from one of the rear wheels. it makes a woo-woo sound every time the vehicle is turned, primarily turning right. a honest mechanic, who is a friend, told me that dodge (chrysler) was infamous for this type of wheel problem. 3-the transmission seems to have a hard time shifting, which involves the above wheel problem. 4-the air conditioning system does not cool and the vehicle is only 4 years old. 5-the leather covered dash is peeling up and began last summer, when the vehicle was only 3 years old. contacted chrysler/dodge hq and dealership and both have refused to repair problem. | |||
| 07/19/2006 | 40000 | 1 | 07/06/2002 |
| Electronic control module failure causing headlights to flicker on and off. was advised by the dealer that total failure could result. also advised that 700 of these items are currently on back order. i have been waiting since july for this part. it would seem to be a widespread issue. *jb | |||
| 05/20/2005 | 54200 | 6 | 08/16/2002 |
| The central timer module started malfunctioning for no apparent reason. headlights, parking lights, interior lights, windshield wipers, 4-wheel drive and other electric accessories stop working while driving vehicle. this happens with no warning. disconnecting battery fixes these problems temporarily, but ignition chime goes off continuously while driving until all of the above accessories stop working altogether. vehicle is past basic warranty, so dealer refuses to pay for the module. | |||
| 02/18/2005 | 33000 | 1 | 02/11/2005 |
| Intermittently the electronic system would cause the electrical system to come on or go out by it self (headlight power door locks, windshield wipers, headlights, etc) or cause the suv truck to stall completely. the truck has been to the dealer. the dealer was unable to duplicate the problem. *jb | |||
| 10/15/2002 | 100 | 08/08/2002 | |
| While driving with the cruise control set, and the rear passenger (electric) window operated the vehicle begins to shake.*ak | |||
| 08/04/2003 | 11000 | 1 | 06/06/2002 |
| Consumer stated that while driving she smelled an odor of burning rubber but didn't know that it was her vehicle. as soon as she put the turn signal on, all the dashboard lights started to blink. when the turn was complete she saw smoke coming from under the dashboard. the consumer managed to pull over into a mall parking lot and at that point the vehicle went up in flames. *ak *nlm | |||
| 02/25/2002 | 60 | 02/23/2002 | |
| Electronic controls of safety equipment do not funtion properly. turn signals,lights,cruise. gauges,windows,radio,airbag etc.. all have malfuntioned since the car was picked up from the dealer. it is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. i have numerous witnesses and have started video recording the problems. | |||
| 04/15/2003 | 12/29/2001 | ||
| For a 2002 dodge durango, the power door locks kept locking and unlocking the doors by themselves and kept repeating the process every ten or twenty seconds while operating the vehicle. even when the one hour car ride was finished and the key removed, the power door locks continued to lock and unlock the doors making it impossible to lock the car for the night. the batteries from the remote access devices were removed, but did not solve the problem. even one day later, the door locks continue to intermittently lock and unlock the door. *nlm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 12/14/2002 | 2000 | 100 | 11/09/2002 |
| 2002 dodge durango. car engine surges when starting to drive, then returns to normal after a few hundred yards. occurs at speeds of 10-20 mph. reported to dealer. dealer unable to reproduce problem. occurs randomly, but about 1-2 a month. car also stops and will not restart. recurs randomly and without warning. local mechanic feels problem could be powertrain control module related. occurs at speeds of 0-60 mph. *jb | |||
| 02/25/2002 | 60 | 02/23/2002 | |
| Electronic controls of safety equipment do not funtion properly. turn signals,lights,cruise. gauges,windows,radio,airbag etc.. all have malfuntioned since the car was picked up from the dealer. it is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. i have numerous witnesses and have started video recording the problems. | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 02/25/2002 | 60 | 02/23/2002 | |
| Electronic controls of safety equipment do not funtion properly. turn signals,lights,cruise. gauges,windows,radio,airbag etc.. all have malfuntioned since the car was picked up from the dealer. it is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. i have numerous witnesses and have started video recording the problems. | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 11/25/2002 | 55000 | 2 | 05/16/2002 |
| Ignition switch failed on 2002 durango after only 55,000 miles. stuck in lock position. not covered under warranty, dealer charged $400.00 to replace.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 08/04/2003 | 11000 | 1 | 06/06/2002 |
| I had a 2002 dodge durango. i was driving it one day with my 2 young sons in it, and it caught on fire and nearly killed us all. it burned down to nothing. you can view pictures of it at w.bethelpark.com, go to the vol.fire dept photo gallery & look at pictures for aug. 4th 2003. vehicle fire south hills village shopping mall, that is where i had to pull off the road. dodge & chrysler did absolutley nothing for me. i just want people to be aware of this, because if there is a defect, my warranty didn't do anything which was suppose to cover bumper to bumper for 3 years 36,000 miles and i only had 11,000 miles on it. this vehicle had to have a short or a defect, cause everything was factory. there is nothing left to it, please view the pictures at the web site i told you.www.bethelpark.com. *ak | |||
| 02/25/2002 | 60 | 02/23/2002 | |
| Electronic controls of safety equipment do not funtion properly. turn signals,lights,cruise. gauges,windows,radio,airbag etc.. all have malfuntioned since the car was picked up from the dealer. it is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. i have numerous witnesses and have started video recording the problems. | |||