Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 04V216000 | DAIMLERCHRYSLER CORPORATION | from 04/24/2002 to 08/21/2003 | V (Vehicle) | 320188 | 07/12/2004 | MFR | CHRYSLER GROUP LLC | 05/05/2004 | 05/10/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause internal corrosion and result in partial or complete loss of front windshield wiping capability. | |||||||||||||||
| Consequence Summary | Driver visibility could be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the front windshield wiper module. owner notification began on july 12, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d22.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/01/2001 | |||
| Hood insulation missing overheating the paint . back door allows emissions from the exhaust . roof panel does not fit at the windshield . passenger doors slam too hard. vent air strong smell like carbon dioxide. gas tank hoses unsecured and too close to the moffler . no ashtray ..rear cigarret lighter adapter does not work..loud pounding with the rear windows down at 40+ mil;es/hr. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 03/25/2007 | 130000 | 1 | 12/29/2002 |
| Tl*the contact owns a 2002 dodge durango rt. the vehicle overheatedv and the windows had zero visibility. the check engine and check gauges indicators illuminated. the current and failure mileage were 130,000. the contact has repair invoices.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 02/08/2008 | 1 | ||
| I purchased my 2002 durango in august 2007 with under 74k miles on it. about 6 months later, my husband and i found that the passenger front window would not respond to the master control or the passenger's control. the dealer couldn't get it to happen again. we worried about it at the time, having newly moved to oregon where winters are usually very rainy. thankfully, we haven't had any further trouble. *tr | |||
| 05/13/2006 | 18000 | 9999 | 02/14/2002 |
| My 2002 dodge durango purchase new in feb. 2002, and had driven for about 3 1/2 years the passenger windows fail to work. the master control is the only way that i can open the windows. now on occasion the window will intermittently open and close using the individual switches but it is very seldom have talked to several other owners of these durangos and they have been having the same problem, would like to know if this is a manufacture defect or is it possible that just suddenly all my passenger window broke at the same time. other than that i have been very satisfied with the service of the vehicle. i have had it since i purchased it in 2002 and it has only 35,000 miles on it. it doesn't seem that a vehicle with that little use would have a problem of this sort. thanks,diane *tr | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 11/13/2007 | 99930 | 3 | 09/24/2007 |
| Tl*the contact owns a 2002 dodge durango. while driving 65 mph, the vehicle rattled, shook, and veered left and right. the vehicle was taken to the dealer for repair and they stated that the tie rod assembly failed. the repairs cost $2,690.47; however, the warranty did not cover all of the repair work. the current mileage was 99,961 and failure mileage was 99,930. updated 03-11-08 *bf the upper ball joints were noisy, the shocks were leaking oil, the power steering lines were leaking. the rear wiper motor failed, the front pinion seal was leaking. the power steering rack and pinion had an internal failure. updated | |||
| VISIBILITY - WINDSHIELD | |||
| 08/04/2002 | |||
| While driving on highway passenger's front window shattered. passenger was cut by glass.*ak | |||
| 08/04/2002 | |||
| While driving down on highway passenger's front window shattered without warning. passenger was cut by glass.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/01/2004 | 40000 | 3 | 05/07/2002 |
| While driving in inclement weather, the windshield wipers failed intermittently. this caused poor visibility. the driver was able to maintain control of the vehicle, and drove the vehicle home. *ak recall#04v216000. *sc the windshield wipers did no operate correctly when in the intermittent setting. *jb | |||
| 07/05/2002 | 0 | ||
| Consumer turned on windshield wipers and they did not repond. also everything concerning windshield wipers did not work. he had to turn truck off and turn it back on again to get windshield wipers to work.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/13/2004 | 30000 | 1 | |
| Consumer received a recall notice for windshield wipers. however, parts needed to repair the vehicle were on national back order. also, there was no date as to when the parts needed will become available.*ak | |||
| 01/20/2002 | 11000 | 12 | |
| While driving in inclement weather the windshield wipers failed. this caused poor visibility to the driver. consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. mechanic determined that windshield wiper motor needed to be replaced and replaced it. the problem recurred. *ak the consumer continued to have the motor replaced each time it failed. the consumer then received a recall notice for the wiper motor. *nm | |||
| 1 | |||
| Windshield wipers malfunctioned, resulting in poor visibility. dealer indicated that windshield wipers were not recalled. *ak | |||
| VISIBILITY/WIPER | |||
| 01/02/2009 | 76000 | 1 | |
| Purchased a used 2002 dodge durango with 70k miles. vehicle was under limited warranty. drivers power window fell into the door at highway speed, nearly causing an accident just from the shock. went to dealership, was told it was an electrical issue, so not under warranty. took it to a private mechanic, $500 to replace the regulator. a few months later, passenger side fails, took it to a different dealership, was told it was a plastic pulley that failed, would have been under warranty, but my warranty just expired. another $500. driver side failed again a few months later, started calling dodge and complaining, nothing they could do they said. learned how to replace myself, 3 times drivers side rear regulator, 2 times passenger rear regulator, 3 times drivers front, 2 times passenger front. now three are broken again, the replacement part is the same plastic junk. i am tired of replacing them. dodge has told me that it has been to long and they will not be able to assist me, but can sell me the parts...again.. i have been told that cold weather, slamming the doors, over use of windows, could all be contributing issues. in other words, human error. this is not the case in my garaged full leather showroom quality vehicle. google dodge window regulators, you will find pages of complaints. wish i would have bought a car that doesnt need to be at 86 degrees constantly, that could go down a bumpy road, that i could roll down the windows more than twice a day (because that is what they recommend), could shut the doors without fear of slamming them, didnt have tape on the windows to hold them up, could go through a drive through with my door closed, and didnt cost me over $3000 in window parts. this is a safety issue as you will find if your going down the highway and your window instantly falls into your door. shame on dodge for not making this issue right. *tr | |||
| 01/02/2009 | 76000 | ||
| Purchased a used 2002 dodge durango with 70k miles. vehicle was under limited warranty. drivers power window fell into the door at highway speed, nearly causing an accident just from the shock. went to dealership, was told it was an electrical issue, so not under warranty. took it to a private mechanic, $500 to replace the regulator. a few months later, passenger side fails, took it to a different dealership, was told it was a plastic pulley that failed, would have been under warranty, but my warranty just expired. another $500. driver side failed again a few months later, started calling dodge and complaining, nothing they could do they said. learned how to replace myself, 3 times drivers side rear regulator, 2 times passenger rear regulator, 3 times drivers front, 2 times passenger front. now three are broken again, the replacement part is the same plastic junk. i am tired of replacing them. dodge has told me that it has been to long and they will not be able to assist me, but can sell me the parts...again.. i have been told that cold weather, slamming the doors, over use of windows, could all be contributing issues. in other words, human error. this is not the case in my garaged full leather showroom quality vehicle. google dodge window regulators, you will find pages of complaints. wish i would have bought a car that doesnt need to be at 86 degrees constantly, that could go down a bumpy road, that i could roll down the windows more than twice a day (because that is what they recommend), could shut the doors without fear of slamming them, didnt have tape on the windows to hold them up, could go through a drive through with my door closed, and didnt cost me over $3000 in window parts. this is a safety issue as you will find if your going down the highway and your window instantly falls into your door. shame on dodge for not making this issue right. | |||