Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/13/2013 | 55000 | ||
| Tl- the contact owns a 2003 dodge durango. the contact was driving approximately 25 mph when he swerved in an attempted to avoid a crash. the contact traveled over a patch of ice and the vehicle began sliding, causing the contact to lose control of the vehicle. the vehicle then flipped over twice before landing on the roof with the wheels in the air. all of the air bags failed to deploy. the driver sustained severe injuries to the neck, shoulder, back and left knee. a police report was filed of the incident. the vehicle was completely destroyed and towed to a savage facility. the manufacturer was not notified of the problem. the approximate failure mileage was 55,000. kmj | |||
| 02/13/2013 | 55000 | ||
| Tl-the contact owns a 2003 dodge durango. while driving approximately 25 mph, an oncoming vehicle merged over into the same lane. the contact attempted to swerve off the road and began to slide on a patch of ice. the vehicle then turned completely over two times and landed on it's roof. the air bags did not deploy. the driver sustained severe injuries to the neck, shoulder and back. he also suffered injury to the left knee. a police report was filed of the incident. the vehicle was completely destroyed and towed to a savage facility. the manufacturer was not notified of the problem. the approximate failure mileage was 55,000. js | |||
| 08/18/2012 | 160000 | 1 | |
| After coming to a stop, i put my vehicle in park. while exiting, the engine started revving causing it to jump out of gear. this resulted in a crash into an apartment that could have turned out much worst. *tr | |||
| 08/18/2012 | 160000 | ||
| After coming to a stop, i put my vehicle in park. while exiting, the engine started revving causing it to jump out of geer. this resulted in a crash into an apartment that could have turned out much worst. | |||
| 12/22/2008 | 112000 | ||
| Tl*the contact owns a 2003 dodge durango. while driving 55 mph he crashed into a deer. the front-end of the vehicle was damaged, but none of the airbags deployed. as a consequence he sustained injuries to the back and neck. the vehicle was taken to the dealer, and a technician concluded that the air bags did not deploy due to the vehicle decelerating in a improper manner. the failure mileage was 112000. the current mileage was 140000. | |||
| 08/08/2004 | 1 | ||
| Vehicle swerved to avoid a disable car in the middle lane, spun in a full circle and the air bag had no front sensors to deploy the bag. *bf the consumer stated she paid additional money to have side air bags on the vehicle, however upon examining the vehicle, it was discovered there were no side air bags, the technician also found there were no front sensors in the vehicle to deploy the air bags. *jb | |||
| 08/08/2004 | 1 | 07/19/2003 | |
| The front and side curtin airbags failed to deploy in a accident on 8/8/04 i was the passenger in a 2003 dodge durango r/t in los angeles, california at about 6 pm. the driver diverted the car from a rear end culision with a disabled out that was stopped in the #2 lane 0f the 101 east when the driver avoided hit the car. the durango went in to a circul servied to the rightt missing the stoped car, then at a rate of speed apx. 60 to 65 mph our durango collided with the center divider on the east bound 101 freeway head on with impact that caused major frame damage to the suv and sending us in to on comming traffic. the suv at that point came to stop on the right shoulder of the east 101without having hit anyother cars. pon the suv be towed into the auto body shop, cynthia cohan and i reliazed along with the body shop owner that the frontal air bag didn't deploy nor did the side air bag curtin.*ak | |||
| AIR BAGS - FRONTAL | |||
| 03/28/2008 | 78000 | 1 | 02/15/2007 |
| Tl*the contact owns a 2003 dodge durango. while driving 35 mph downhill on a wet road, the vehicle rear ended another vehicle. the impact was 40 mph into a skid. none of the air bags deployed. the contact's knees were slammed into the console and were sore. six vehicles were involved in the chain reaction crash. the contact's vehicle sustained extensive front end damage. police report number 08041580 was filed. the dealer information was unavailable. the current and failure mileages were 78,000. | |||
| 12/04/2004 | 1 | ||
| I bought a 2003 durango for my daughter in april, 2004 from hertz car sales. last saturday morning she was driving home with two other passengers in the car and she hit a light pole. i would guess that they hit at about 35 mph. the impact stopped the car pretty suddenly. she was wearing her seat belt, but the other two weren't. the airbags never went off. the person in the passenger side almost broke thru the windshield. he had a concussion, needed stitches and broke his hip on the dash. i expect that to be the greatest liability. the bumper is bent way back. the repair is in excess of $10k, but my daughter is afraid the airbags don't even work. what can we do? *jb | |||
| 10/02/2004 | 1 | ||
| Consumer was involed in frontal collision when airbag failed to deploy.*ak | |||
| 09/11/2003 | 1 | ||
| A deer was running onto the highway and the driver hit the deer, resulting in a collision. upon impact, the driver and passenger side air bags did not deploy. there were no injuries or fatalities. *ak lug nuts holding tires broke, resulting in lost of tires. *ts *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/01/2003 | 1 | ||
| There were no parts available for the dealership to perform recall number b32 related to the sensor module. the dealer has been contacted numerous times (service manager matt bartolo file number 11214898). *nlm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/08/2004 | 1 | 07/19/2003 | |
| The front and side curtin airbags failed to deploy in a accident on 8/8/04 i was the passenger in a 2003 dodge durango r/t in los angeles, california at about 6 pm. the driver diverted the car from a rear end culision with a disabled out that was stopped in the #2 lane 0f the 101 east when the driver avoided hit the car. the durango went in to a circul servied to the rightt missing the stoped car, then at a rate of speed apx. 60 to 65 mph our durango collided with the center divider on the east bound 101 freeway head on with impact that caused major frame damage to the suv and sending us in to on comming traffic. the suv at that point came to stop on the right shoulder of the east 101without having hit anyother cars. pon the suv be towed into the auto body shop, cynthia cohan and i reliazed along with the body shop owner that the frontal air bag didn't deploy nor did the side air bag curtin.*ak | |||