Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
06V339000DAIMLERCHRYSLER CORPORATIONfrom 06/01/2000 to 07/01/2003V (Vehicle)3510310/30/2006ODICHRYSLER GROUP LLC09/07/200609/11/2006
Defect SummaryOn certain sport utility vehicles equipped with front bench seats only, if fluid is spilled from the floor mounted cup holder, an unused console power outlet connector located under the seat may become contaminated.
Consequence SummaryThis may allow development of a high resistive short circuit in the connector, which could eventually lead to a fire.
Corrective SummaryDealers will inspect the console wiring connector for corrosion, clean as required, and install a cap to prevent additional fluid from contaminating the connector free of charge. the recall began on october 30, 2006. owners may contact daimler chrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. f42.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
1018200410/18/200410013998Multiple wiring changes. *eh04/27/2005
080230307/08/2003080410010003414Intermittent locking/unlocking of doors without activating the power door lock switch. *tt10/20/2003

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA06011CHRYSLER GROUP LLC06/19/200609/22/2006VEHICLE UNDER-SEAT FIRE
 Daimlerchrylser corporation (dcc) will recall 35,103 my 2001-2003 dodge durango vehicles equipped with front bench seats (recall # 06v339, see defect report for details).the subject vehicles are equipped with either front bucket seats or a 40-20-40 split front bench seat.vehicles equipped with front bench seat contain an uncapped, unused connector located under the front edge of the seat.the connector provides power to the center console power outlet for vehicles with bucket seats, but it is unused in vehicles equipped with bench seats.the connector is located rearward of the cup holder on the tunnel for vehicles equipped with the bench seat.this connector contains a fused b+ circuit wire (that is continuously powered with the key off) and a ground wire. dcc determined that if liquid is spilled from the cup holder onto the tunnel, the uncapped connector may become contaminated.this contamination may allow development of a high resistance short circuit in the connector, causing localized heating, which could eventually lead to a fire.dcc will inspect the uncapped connector for corrosion, clean as required, and install a cap to prevent liquid contamination.all of the reported under-seat fires were on subject vehicles with a 40-20-40 bench seat.this investigation is closed.
ELECTRICAL SYSTEM - WIRING
EA06011CHRYSLER GROUP LLC06/19/200609/22/2006VEHICLE UNDER-SEAT FIRE
 Daimlerchrylser corporation (dcc) will recall 35,103 my 2001-2003 dodge durango vehicles equipped with front bench seats (recall # 06v339, see defect report for details).the subject vehicles are equipped with either front bucket seats or a 40-20-40 split front bench seat.vehicles equipped with front bench seat contain an uncapped, unused connector located under the front edge of the seat.the connector provides power to the center console power outlet for vehicles with bucket seats, but it is unused in vehicles equipped with bench seats.the connector is located rearward of the cup holder on the tunnel for vehicles equipped with the bench seat.this connector contains a fused b+ circuit wire (that is continuously powered with the key off) and a ground wire. dcc determined that if liquid is spilled from the cup holder onto the tunnel, the uncapped connector may become contaminated.this contamination may allow development of a high resistance short circuit in the connector, causing localized heating, which could eventually lead to a fire.dcc will inspect the uncapped connector for corrosion, clean as required, and install a cap to prevent liquid contamination.all of the reported under-seat fires were on subject vehicles with a 40-20-40 bench seat.this investigation is closed.
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
PE06008CHRYSLER GROUP LLC02/02/200606/19/2006FIRE UNDER THE DRIVER'S SEAT06V339000
 Odi is aware of 10 reports alleging that a fire originates underneath the driver's seat.six of thefires occurred while the vehicle was parked with the ignition switch turned off (key not in the ignition).the subject vehicles are equipped with manual seats. this investigation has been upgraded to an engineering analysis, (ea06-011), to allow further investigation of the issue.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/01/2013120000
 While driving my durango, my headlights flash on and off. this is very unsafe at night. this problem has been recalled on other durangos but mine was not included, though it is the same problem. i have taken it to a mechanic only to be told they can not fix it, i have to use a dodge dealer.
02/06/2013113000
 Tl- the contact owns a 2003 dodge durango. the contact stated that smoke emitted from under the dashboard. the contact also stated that the heat and air conditioning failed and the front end of the vehicle made a thumping noise and became louder as vehicle speed increased. the vehicle was taken to the dealer and was informed that the wiring harness emitted the smoke and it along with the front hub unit, needed to be replaced. the failure and current mileages were 113,000. mah
02/06/2013113000
 Tl- the contact owns a 2003 dodge durango. the contact stated that while driving the vehicle smoke started coming from underneath the dashboard. the contact took the vehicle to the dealer and was told the smoke came from the wiring harness and it needed to be replaced. the heat and air conditioning stopped working because of the failure. the contact also stated that the front end of the vehicle made a thumping sound and got louder the faster the vehicle was driven. the dealer stated that the front hub unit needed to be replaced. the failure mileage and current mileages were 113,000.rl
01/10/201199000
 Tl* the contact owns a 2003 dodge durango. the contact stated that the windows failed to open or close and the windshield wipers failed to operate when activated. the contact also stated that the four wheel drive failed to function correctly. the vehicle was taken to a mechanic but the failure could not be diagnosed. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 99,000.
01/10/201199000
 Tl- the contact owns a 2003 dodge durango. the contact stated the windshield wipers, all windows and four wheel drive failed. none of the windows goes up or down, the windshield wipers are inoperable when turned on and the four wheel drive does not lock in. the vehicle was taken to a mechanic shop who inspect the failure but could not find the problem. the vehicle was not taken to the dealer. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 99,000. mw
08/29/20121377071
 While driving to vehicle it shuts down without warning loosing power brakes steering very scary when you not ready for it then had it towed home looked at it replaced a few parts got it running for about 3 miles and died on me again and would not start up again had it towed to a repair shop and now 2 weeks later still at shop with no answer yet something needs to be done to many people with the same prob thanks *tr
08/29/2012137707
 While driving to vehicle it shuts down without warning loosing power brakes steering very scary when you not ready for it then had it towed home looked at it replaced a few parts got it running for about 3 miles and died on me again and would not start up again had it towed to a repair shop and now 2 weeks later still at shop with no answer yet something needs to be done to many people with the same prob thanks
08/08/2011145000
 Tl- the contact owns a 2003 dodge durango. the contact stated that while driving 55 mph, he heard clicking noise coming for the right side of the instrument panel. the contact then noticed that the headlights were flicking on and off. the vehicle was not taken to the dealer. the manufacturer was contacted and stated that they would contact him at a later date. the failure mileage was 145,000 and the current mileage was 165,000. kmj
08/08/2011145000
 Tl- the contact owns a 2003 dodge durango. the contact stated while driving 55 mph he heard clicking noise coming for the right side of the instrument panel, he stated that he notice the headlights where flicking, the vehicle was not taken to the dealer. the manufacturer was contact and they stated that they would contact him. the failure mileage was 145,000 and the current mileage was 165,000.jp
06/15/20121220001
 Air conditioning stopped working under normal use. after inspecting the blower motor resistor, and connector plug i found the inside to be melted likely due to too much voltage. i had to cut the wires as the connector was fused to the resistor. not able to find this connector through local junk/salvage yards, because this apparently is a common issue with this model durango. only able to get after market part for this connector, and will have to re-wire it to the blower motor resistor. *tr
06/15/2012122000
 Air conditioning stopped working under normal use. after inspecting the blower motor resistor, and connector plug i found the inside to be melted likely due to too much voltage. i had to cut the wires as the connector was fused to the resistor. not able to find this connector through local junk/salvage yards, because this apparently is a common issue with this model durango. only able to get after market part for this connector, and will have to re-wire it to the blower motor resistor.
06/11/201270763
 Tl-the contact owns a 2003 dodge durango. the contact stated that the blower motor harness fan became hot and melted the wiring. the contact activated the air conditioner but there was no response. the dealer was notified of the failure who informed him that he would have to purchase a kit and repair it himself. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 70,763. kmj
06/11/201270763
 Tl-the contact owns a 2003 dodge durango. the contact stated the blower motor harness fan became hot and melt the wire. the contact turn the air condition on and it would not turn on. the dealer was notified who informed him he has to purchase the kit and repair it himself. the manufacturer was not notified. the vehicle was not repair. the failure mileage was 70,763. mw
10/05/201198000
 Tl* the contact owns a 2003 dodge durango. the contact stated that the automatic key fob failed and all of the interiors warning lamps were illuminated. in addition, the contact mentioned that the all of the gauges were providing erroneous readings. the head lights had also failed. the vehicle was taken to a local mechanic who diagnosed that the central timing module was defective and needed to be replaced. the manufacturer made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 02v322000 (exterior lighting:headlights:switch). the vehicle was not repaired. the failure mileage was 98,000 and the current mileage was 104,230.
09/23/201163644
 Repeated failure/burning of blower motor resistor and connector. potential for electrical fire under the dash on passenger side. have had burning smell and smoke from this.
11/01/200785000
 Tl* the contact owns a 2003 dodge durango. the contact stated that while driving 50 mph, the heater failed to function. the contact also stated that the connecting wires for the fan resistors were melted. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 85,000 and the current mileage was 115,000.
11/01/200785000
 Tl-the contact owns a 2003 dodge durango. the contact stated that while driving 50 mph, the heater failed to function. the contact also stated that the connecting wires for the fan resistors were melted. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 85,000 and the current mileage was 115,000. sm.
11/01/200785000
 Tl- the contact owns a 2003 dodge durango. the vehicle was driving 50 mph when the heater failed to work. the contact noticed the wires for connector to fan resistors for air conditioning and heating unit were melted. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 115,000. rds
04/25/201086500
 1. the headlights, parklights, foglights, interior lights, door lock switch, 4wd, key fob, or intermediate wipers would not work at all. luckily the vehicle was at a low speed and not in motion on a highway when the incident took place. 2. it only occured one time, but what if i had been driving on the roadway. 3. the central timer module (ctm) was replaced.
01/19/20101275461
 I have 2003 dodge durango, the central timer module was replaced in january 2010. the headlamps, interior lights started to flicker on & off. the left headlamp went to low beam. driving at the night the lights would go low beam or completely turn off for about 5-10 seconds. i got off the highway and stayed on the access road until i reached home. *tr
09/01/2009800001
 Headlight, horn, instrument panel failure on my '03 durango. durangos and dakotas have been recalled for a bad central timer module. chrysler says my vehicle does not fall under the recall. the dealer has done a official diagnostic and found the ctm to be faulty. i will have to pay to have it replaced. the vehicle is unsafe to drive. *tr updated 02/24/10. *lj the consumer stated shortly after filing the report, his wife had an accident due to the problem mentioned. she was out early in the morning on november 3, 2009 when the headlights failed. while trying to pull to the side of the road, without the use of the headlights, she scraped the side of the vehicle on a roadside metal marker. the scrape went the whole length of the vehicle. updated 05/12/10. *jb
12/12/2008310001
 I have had to replace the heater blower resistor once a year for the last 2 years in my 2003 dodge durango. this time the heater wiring harness pigtail connection was corroded and melted and burnt, it was melted to the resistor module. after replacing it now the abs light ,the brake light are on, the clock wont work,the speedometer will not work. this durango only has 31,000 miles on it. the dodge dealer service dept. said they sell alot of these resistors. it sounds like there needs to be a recall before there are fires in this resistor or heater wiring harness. i saw lots of other people with the same problems on online auto chat boards. please check into this problem. *tr
09/03/200893000
 Tl*the contact owns a 2003 dodge durango. while driving at an unknown speed, the wire harness for the air conditioner and heater becomes too hot and melts the two connecting wires. the failure has been repaired two or three times, but still persists and causes the vehicle to become very hot. the contact has paid over a $100 for each repair. the dealer stated that there was no recall for the failure and it must be repaired every time. the failure mileage was 93,000.
01/21/200860000111/01/2005
 The central timer module on 2003 dodge durangos is bad and has been recalled, but my 2003 dodge durango was not included in the recall somehow. my central timer module is bad and my driver side headlight doesn't work. i would like my vehicle to be included in the recall since it has the exact problem symptom and solution, and is just as dangerous as other durango's that are included in the recall. *tr
06/13/2007303/03/2003
 I noticed that when i used my remote to unlock the doors, it set off the alarm. i pushed the unlock button several times and it stopped the alarm. the vehicle started fine and then went haywire when i hit about 15mph. the locks began locking and unlocking, the horn was beeping, the windshield wipers turned on, my high beams were flashing, and the interior ding was going off. it stopped and started again all within a 2 mile trip. once i got home, the locks would only work manually, the headlights didn't work, and the interior lights were blinking. this morning, the durango is fine and all components work. *tr
04/07/200734500410/12/2006
 Tl*- the contact owns a 2003 dodge durango with a current and failure mileage of 34,500. the contact was driving at 60 mph under normal dry conditions when the vehicle stalled. the contact stated that when the stalling occurred all of the instrument panel lights turned on, and the door chime started to buzz. the contact was able to pull to the side of the road without a crash. since the stalling the windows failed ,they did not go up or down, the windshield wipers and headlights worked intermittently. the contact took the vehicle to the dealer, and the dealer could not tell them why the failure occurred. *ak
11/20/200612000309/18/2002
 While driving the vehicle will switch into four wheel low. the indicator light flashes as if it is in four low. the last time we were traveling 35 miles per hour and it happened. i've read about the variety of electrical problems and believe this is one more. the key fobs quit working and we had a strange p d one message flash on the odometer. it has been to the dealer three separate times and they have told us we were switching the knob. they won't believe us because they can't make it happen. this, along with the transmission and other electrical complaints make me think these are very unsafe vehicles to be on the road. *jb
09/25/200664000102/01/2003
 All lighting on my 2003 dodge durango except hazard and brake lights failed at the same time. this includes all interior lighting, headlights, fog lights and running lamps. no fuses blown. discussion with dodge dealership revealed that this is common problem and is caused by failure of the headlight switch unit on the dashboard. further investigation on message boards also revealed that this is common problem, along with the wiring harness to the switch assembly which becomes hot and melts. *nm
11/02/2005370002010/01/2003
 During normal driving when coming to stops in my 2003 dodge durango slt, the vehicles electrical system will flash and the vehicle will stall. i took durango to dealership and was told there is nothing wrong with it on several occasions. this problem still continues and could lead to serious traffic accidents. *nm
08/24/2004110/19/2001
 I had a problem with my balljoints on my 2003 dodge durango and they fix it. but they didnt fix my tire stud . when the balljoint came apart the whole tire came off and broke my studs and i told them and they didnt fix it.*ak
130001001/18/2003
 When the computer shut down, the vehicle stopped functioning. after repeated visits to the dealer, the locks intermittently opened and closed by themselves. *ak the vehicle was returned ten times, five computer replacements, and the locks on the vehicle were intermittent. the consumer requested a refund of the purchase price. *sc *jb
02/21/2004108/17/2003
 2002 dodge durango w/4.7 v-8 purchased in aug. milage3994. twice since aug. once in sept. and 2/21/04 the dashboard radiator icon lit up and the temp. gauge was all the past hot, i stopped the durango turned it off and turned it back on and the gauge reads the normal temp. and the dashboard icon is unlit. i have taken it to the dealership and they said they checked everything out and cannot find anything wrong. they said next time it happens to drive it to the dealership with dash icon on and the temp gauge pegged past h.*ak
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
12/08/2004101/15/2004
 While driving approximately 20 mph consumer heard a clicking noise coming from the front. suddenly smoke started to appear while waiting at stop light. consumer pulled vehicle to side of road, and heard a metallic noise hit the ground. had vehicle towed to dealer, and mechanic determined that a bolt separated from the alternator and fell out. *ak dealership found a large bolt that came loose which may have allowed water to enter the upper ball jints causing corrsion. the bolt also caused the water pump, gasket, serpentine belt to crack and the thermostat had to be replaced. consumer received a letter from manufacturer regarding an extended warranty for the upper ball joints a month after repairs were performed. consumer is requesting reimbursement. *tt
ELECTRICAL SYSTEM - IGNITION
08/14/2003800107/11/2003
 I purchased a new dodge durango on juy 11, 2003 and it now has a little over 800 miles on it. i had driven it with no problem until last thursday, august 14. i parked it in the garage and it never started for me again. when i tried to start it on friday, the gas gauge was registering empty although there was a half of a tank of gas in it. i tried to start it sat, sun and mon. it made a noice but would not start. i had it towed to the dealer service dept early mon morning. they also could not start it. multiple tests have been done on this car for the last 5 days and the dealer was finally able to start it but they can not diagnois or fix the problem as they do not know what is wrong. the car would not start for the dealer 3 times while in their possession. today, friday, aug 22, the dealer had the car running and wanted to release it back to me with no repairs. i refused to take it back as i don't know what the problem is and am afraid that i will not be able to depend on it starting everyday as they don't know why it didn't start for all the other days. the dealer kept the car to see if it starts on mon, aug 25th. i don't know what category this falls into but to me it's a safety issue. i don't know if the computers in the car are reading that the car is out of gas and maybe it will happen on the expressway and i will have an accident. i may be in an unsafe area or out at night alone and this car will not start. i won't be able to go anywhere out of state because i'll be afraid that i'll be stranded. i would never believe that i would purchase a car at this price and have absolutely no confidence in it or have the abilty to go where i choose and when i choose. all i wanted was to get the car fixed but no one can determine what needs to be fixed or how to prevent it from happening again. *ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
12/15/200735000
 Tl*the contact owns a 2003 dodge durango. the vehicle is shutting off while driving 60 mph. as a result, the vehicle becomes uncontrollable and difficult to steer off road. there were no warning indicators prior to the failure. the dealer stated that there was a short in the ignition switch and it needed to be replaced. the current mileage was 50,000 and failure mileage was 35,000.
01/08/2005130001
 After taking the key out of the ignition switch, the vehicle was still running. smoke started to come out from under the hood. the cause was not determined. please provide more information. *jb