Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
240130508/04/200510016603Air conditioning (a/c) cooling coil odor. *tt09/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/07/2010119560
 I have an 03 dodge durango and ever so often when i make a stop the rpm go up and down and makes it want to shut off and theres times where it actually cut off and some days when i want to pull off it wont move unless i sit there and let it warm for at least 2-5 minutes lugs have started to pop off had a diagnostic and they found nothing
04/20/20081
 2003 dodge durango was purchased from a local dealership in wickliffe,oh in april of 08. the vehicle has been at the dealership needing to be serviced in excess of 7 times, from the bushings being replaced to the check engine light repeatedly coming on with the dealerships inability to fix it . i have been in a rental car more than i have driven the vehicle that i purchased from the dealership. there was an evap code as they so eloquently stated so they allegedly fixed that only to find that the check engine light still continually comes on. every time that the problem was supposedly resolved, i was back at the dealership within 2 to 3 days with the same problem again. the management there stated and admitted that they simply can't fix the vehicle therefore they are going to get me out of it so they even had me to pick another vehicle which they said would fit perfectly and should not affect the payment that i have in place right now. i have been hearing about getting this replacement vehicle for over 3 months with no result. the vehicle is not safe when driving on the highway and hitting a bump because it feels as if the front end is going in two different directions. my wife wont drive it, we are scared to put our kids into it and i need your help right away. *tr
06/06/200536199109/25/2004
 I took my vehicle in to the dealer for an oil change and was told there is metal in the differential and my warranty had expired, the differential had components in it that came apart and shattered they have to be replaced the mechanic still has the vehicle and i believe i can get the old parts
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/15/200430000102/14/2003
 Dt*: the contact stated the air conditioner has never worked properly since purchasing the vehicle. the vehicle was taken to the dealer on 6 occasions for repairs. the air temperature that comes from the vent is 56 degrees. according to the owners manual the air temperature should be 42 degrees. the dealer stated the door flap that separates the heater and air conditioner gets stuck mid way causing the air to be too warm. *ak updated 04/19/06. *jb
2
 While sitting in vehicle with the engine running power windows and air conditioner stopped working. after several minutes, power to the air conditioner and windows returned. dealership was unable to duplicate the problem.*ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
09/10/200482678
 While applying brakes vehicle continued to stall. as a result, the vehicle lost power. dealer stated they were not able to duplicate the problem.*ak the consumer came to a stop to let oncoming traffic pass. the consumer put foot on the accelerator and noticed the vehicle had stalled with no warning while the headlights where still on. on other occasions headlights would dim and then get brighter as the vehicle spit and sputtered for 15 seconds. the consumer had 4 co-pilots installed and was not able to hold the recordings. the vehicles left front speaker was not working. the rear hatch light will not stay in because the retainer clips broke. the vehicle had an oil leak. the transmission is not shifting properly in the vehicle. *tc