Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
02/10/2005201/13/2005
 Dt: wheels- anytime while driving and turning the wheels, they were clanking and making noise on both front tires. the noise started to get louder. consumer took the vehicle to the dealer for service, and the service department found that the bolts were actually coming apart on both tires on the rocker arms. consumer had the wheels repaired. also, vehicle was having problems in moving from park to reverse, and with the gas tank. there was a puncture in the gas tank was leaking gas everywhere. the service dealer suggested to the owner, that she may have punctured the gas tank while driving. the durango is currently in the shop again awaiting the second repair.*ak
FUEL SYSTEM, GASOLINE
09/21/20091000001
 I have to stop far away from a vehicle fear of running in the back of their vehicle. it doesn't seem to want to stop sometime, this has been happening for awhile now alot recently. it cuts off on me if i get in the highway so embarrassing and when that happens i only can take off slow. which causes me to exit the highway and not get back on. i had bought a car vacuum and it stated smoking on me, i was using the socket in the arm rest. i have alot of problems when i use the a/c or heat it cuts off on me and it stalls to take off,it's scary for me and my kids. it rams by it's self and it acts as if it's gone cut off and most of the time it do. it make this putting sounds when it's going to cut off or even when it stops on me. the dealer replace the cadillac converter and my oxygen sensors. i also got a tune up and two of the fuel injectors replace new parts, that i paid for myself. it feels like my front suspension is messed up i had my brakes checked and they are not bad, but you can feel it when you press on the brakes something is not right. *tr
04/20/20081
 2003 dodge durango was purchased from a local dealership in wickliffe,oh in april of 08. the vehicle has been at the dealership needing to be serviced in excess of 7 times, from the bushings being replaced to the check engine light repeatedly coming on with the dealerships inability to fix it . i have been in a rental car more than i have driven the vehicle that i purchased from the dealership. there was an evap code as they so eloquently stated so they allegedly fixed that only to find that the check engine light still continually comes on. every time that the problem was supposedly resolved, i was back at the dealership within 2 to 3 days with the same problem again. the management there stated and admitted that they simply can't fix the vehicle therefore they are going to get me out of it so they even had me to pick another vehicle which they said would fit perfectly and should not affect the payment that i have in place right now. i have been hearing about getting this replacement vehicle for over 3 months with no result. the vehicle is not safe when driving on the highway and hitting a bump because it feels as if the front end is going in two different directions. my wife wont drive it, we are scared to put our kids into it and i need your help right away. *tr
12/02/200760000104/01/2005
 Tl*the contact owns a 2003 dodge durango. the contact took her vehicle to the shop because the check engine light remained illuminated. the mechanic noticed that fuel was leaking onto the exhaust, which could result in a fire. the manufacturer stated that nothing could be done because the vehicle was out of warranty. however, they stated that there was a recall for the 2004-2005 models. the failure and current mileages were 60,000.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
09/18/200531000110/15/2003
 Dt: on september 18, 2005 one of the two straps that held the gas tank became unhooked. the consumer took the vehicle to the dealer and they said they have never seen this happen. contacted chrysler, they were not concerned with this problem. this happened on a smooth paved road, it was not bumpy, no rain nor snow. heard the strap scrapping on the highway and saw it dragging under the vehicle. the consumer had a mechanic install it and chrysler to make sure it was done correctly. *ak *jb
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
08/25/200418306307/12/2003
 Unresolved collapsing gas tank, gauge sticks reading three-quarters of a tank of full, regardless of how much gas is added to the tank. in addition, the door locks lock off and on intermittently from time to time. *ak