Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/07/2008628991
 I noticed my tires were not wearing evenly and i felt and heard a clunk noise every time i back out of my parking spot at work. the dealership inspected and said that the upper and lower ball joints of the right and left wheels of my 2003 dodge durango must be replaced. i see there are recalls for all previous year durangos but not the 2003??? the dealership refused to pay for my replacement. i replaced the left side as they were actually broke, my right side still needs to be replaced and are loose and near failure. i request that dodge reimburse me for the repair as well as replace for free the right side. i would also like two new tires as they now need to be replaced due to the uneven wear and tear. *tr
09/30/2008320001
 Found a flat tire this morning and noticed that the flat was due to the tire wall separating from the rest of the tire my suv only has 30,000 miles on it and all 4 of the tires are doing this on an even seam around the entire tire. the tires were manufactured in 2002. the tires are practically new due to the about of tread left on them. i feel this causes a serious safety issue as the tires could fail at any moment. *tr
08/03/200780900510/01/2005
 I have a 2003 dodge durango. in dec. 2006 the original tires walls started to separate from the tread to the point that it was a complete ring around the tire showing the treads. i had to pay the difference of tread wear to replace the tires after arguing with a goodyear dealer. on aug. 3 2007, i was riding on 495 doing the 65 mile speed limit when the tire started to bubble, smoke and then proceed to shred. i took the vehicle to a goodyear dealer who started to refuse to replace the tire at their cost because he said the replacement tire was replaced with the same recalled/defective tire. i now have 5 tires that are starting to have little blisters all over the wall of the tires. i am in no position to pay to replace these tires with another kind or brand. i want these tires replaced with something that is not going to kill us one day. or give me the money to buy a different brand. *jb
08/04/200390004
 I purchased a 2003 dodge durango. within 20 minutes of completion my 1st tire blew out. the dealer (clear lake dodge, houston, texas) replaced the tire free of charge. at approximately 12k on a trip to new orleans my right front tire blew out and i almost lost control of vehicle. my youngest son suffers from asthma and had an asthma attack on i-10 to new orleans. i calmed him down with no medication (nebulizer requires electricity). when i returned to houston, i contacted discount tire which warranties goodyear tires and was informed that i had jumped a curb causing damage to my tires. i purchased my 3rd tire along with road hazard because all representatives blamed my driving habits on me, even though i have never experienced these problems before. my vehicle now has over 50k miles and all of my tires are wearing. the belt is showing on all 4 tires. i am seeking arbitration. *jb
10/13/2004196611
 The rear passenger and rear driver side tires had tread separation. *jb
12/25/200390001
 While driving rear driver's side tire blew out and hit the brake line. as a result, the brakes became inoperative. *ak
TIRES - SIDEWALL
12/01/200680900410/01/2004
 Tread and wall separation on wrangler rts aprox. 1.5 inches from tread top with 3/4 tread still left. could see perfect ring around the wall were it was separating and leaking air. they have been replace with an argument from sears but was replaced with same style and had to pay difference in tread wear. i am now having trouble with these with only 15000 mile on them. 1 has already shreded on 495 doing 65 mph. *jb
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
109/19/2003
 The spare tire was smaller than the tires on the vehicle. *ph *tt *jb
TIRES - TREAD/BELT
10/28/200763000107/12/2006
 Tl*the contact owns a 2003 dodge durango. the vehicle has goodyear wrangler rtf, size p26570r16 tires. during a routine inspection, the contact noticed that the air pressure was extremely low at 32 psi. she also noticed dark circles around the tires where the tread was separating and the sidewall was splitting. she had the tires inspected and was informed that because the tires were four years old, the tread life expired and the tires would not perform properly. the current and failure mileages were 63,000.
08/01/2006312/10/2003
 I hear a popping/grinding noise in the front end of my 2003 dodge durango. i have taken it to the shop under warranty 3 times. twice they have replaced parts but it has not fixed the problem. the tires are wearing out on the outside of the tire. the ball joints appear to be going bad. *jb
07/16/200438000105/01/2003
 I noticed that my right tire was loosing it was tread. i thought that i could just take it in for a wheel allignment, but the shop said that it was a worn out upper ball joint. it is going to cost me around $800.00 to fix it. i am over on my warranty by 1000 miles and when i call daimlerchrysler they said that there was a pending investigation on this matter, but do not offer any inforamtaion. i then noticed on the internet where others are having the same problems. i think that since there are so many complaints and so many of us owners of the dodge durango there should be a recall into this matter. ball joint problems should not be a problem until 100,000 miles at least.*ak
09/02/20031
 While driving 55 mph on the highway a loud noise was coming from the left rear tire due to tread separation. consumer was able to pull over to the shoulder. firestone, steel tex, lt265/75r16, dot vnw81xy1402. *ak