Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 04V216000 | DAIMLERCHRYSLER CORPORATION | from 04/24/2002 to 08/21/2003 | V (Vehicle) | 320188 | 07/12/2004 | MFR | CHRYSLER GROUP LLC | 05/05/2004 | 05/10/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause internal corrosion and result in partial or complete loss of front windshield wiping capability. | |||||||||||||||
| Consequence Summary | Driver visibility could be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the front windshield wiper module. owner notification began on july 12, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d22.customers can also contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/01/2010 | 148000 | ||
| Tl - the contact owns a 2003 dodge durango. the contact stated that while driving there was a burning odor entering the vehicle as the blower motor stop running. the vehicle was taken to a local repair shop who diagnosed that the resistor was defective and need to be replaced. two months later, the failure recurred but and caused the wires to become completely melted. the contact added that the wiring became so hot that it burned to the touch. a repair kit was installed but it failed to remedy the problem. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 148,000 and the current mileage was 154,000. kmj | |||
| 02/01/2010 | 148000 | ||
| Tl - the contact owns a 2003 dodge durango. the contact stated that while driving there was a burn smell coming into the vehicle and the blower motor stop running. the vehicle was taken to a local shop who diagnosed that the resistor was defective and need to be replaced. two month later, the failure occurred again but this time it caused the wires to completely melted. the contact added, that the wiring becomes so hot that it could burned to the touch. a repaired kit was installed but it failed to remedy the problem. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 148,000 and the current mileage was 154,000. pm | |||
| 04/25/2010 | 86500 | ||
| 1. the headlights, parklights, foglights, interior lights, door lock switch, 4wd, key fob, or intermediate wipers would not work at all. luckily the vehicle was at a low speed and not in motion on a highway when the incident took place. 2. it only occured one time, but what if i had been driving on the roadway. 3. the central timer module (ctm) was replaced. | |||
| 12/12/2008 | 31000 | 1 | |
| I have had to replace the heater blower resistor once a year for the last 2 years in my 2003 dodge durango. this time the heater wiring harness pigtail connection was corroded and melted and burnt, it was melted to the resistor module. after replacing it now the abs light ,the brake light are on, the clock wont work,the speedometer will not work. this durango only has 31,000 miles on it. the dodge dealer service dept. said they sell alot of these resistors. it sounds like there needs to be a recall before there are fires in this resistor or heater wiring harness. i saw lots of other people with the same problems on online auto chat boards. please check into this problem. *tr | |||
| 08/20/2008 | 1 | ||
| I have had to replace the blower motor resistor multiple times. on one occasion the when the resistor failed, the wiring harness and resistor got so hot they fused together, including the accompanying wiring. the last time i purchased on and replaced it i was told that it had been redesigned and would hold up better. i was also told by a dodge employee not to run the system on the lowest setting. i understand that it is cooled by the air movement inside the hvac duct work, but at what point will dodge assume the responsibility of a poor design and lack of quality replacement parts. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/15/2004 | 30000 | 3 | 10/16/2003 |
| I purchased a 2003 dodge durango from bleecker dodge in dunn, nc. i have three complaints that i would like to put on file: fist complaint: my vehicle began to make terrible noises that required me to take it for service. the sounds were scraping noises coming from the steering components. i took the vehicle to the dealership and both the upper and lower ball joints were replaced. second complaint: during the cold weather months, i was warming my vehicle and had scraped the ice from my windshield. the defrost was on. while traveling down the road my windshield cracked. exact date of the incident is unknown to me but it was during one of our snows. it has left me with a cracked windshield. i have taken no steps as of yet to have it repaired. third complaint: even more recently, my check guages light came on. my vehicle shows no oil pressure. i cannot drive the vehilcle and the service department at bleecker will not be back in until monday. i am without a vehicle this weekend. this vehicle only has 35,000 miles on it and it has been plagued with problems since it was purchased in october of 2003.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 06/15/2012 | 122000 | 1 | |
| Air conditioning stopped working under normal use. after inspecting the blower motor resistor, and connector plug i found the inside to be melted likely due to too much voltage. i had to cut the wires as the connector was fused to the resistor. not able to find this connector through local junk/salvage yards, because this apparently is a common issue with this model durango. only able to get after market part for this connector, and will have to re-wire it to the blower motor resistor. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 06/15/2007 | 60000 | 1 | 09/15/2003 |
| 2003 dodge durango and 2003 dodge caravan. both vehicles have blower fan speed resistors that are burnt out. the vehicles have no heat to clear windshields of frost fogging or ice. i asked dodge world in clifton park new york if there was any recalls and they stated no. too repair these vehicles the entire dash and air bag system has to be removed. these conditions are extremely dangerous. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/02/2007 | 34000 | 1 | |
| In 2.5 years, i have put in 5 window regulators using original dodge parts in my 2003 dodge durango. a 6th one broke 10/13/09. this part is defective in that it breaks irregardless of usage, today a rear window broke which has maybe been used a dozen times since i purchased the vehicle. the driver's window was replaced three times within 60 days, because the brand new parts broke. dodge is well aware of this issue, because of the constant back order within their parts department and frequent consumer complaints well documented on the internet. their paraphrased response to my complaint was too bad it's out of warranty. *tr | |||
| 01/01/2009 | 135000 | 1 | |
| Both front electric windows in our 2003 dodge durango stopped working. as soon as i paid to have one window replaced; the other window failed. the passenger front window came down as i was driving over a bridge in a rainstorm. the rain pelted my children who were riding in their carseats in the next row of seats. as soon as i got off the bridge, i turned onto an exit and waited out the rain at a gas station. i still have not replaced the window. i have it braced up with a rubber screw driver; at least it is up now. *tr | |||
| 04/28/2007 | 34000 | 4 | |
| On 4/2/07, i had the driver side window regulator replaced. it broke while driving down the road, not in use at the time. on 4/28/07 it was replaced again. on 7/7/07 it was replaced again. on 7/23/07 it was replaced again. on 8/20/07 it broke again. this is an oem part, not an after market. i've spoken with several mechanics who said this is definitely a dodge issue. what do i do? *tr | |||
| 04/07/2007 | 34500 | 4 | 10/12/2006 |
| Tl*- the contact owns a 2003 dodge durango with a current and failure mileage of 34,500. the contact was driving at 60 mph under normal dry conditions when the vehicle stalled. the contact stated that when the stalling occurred all of the instrument panel lights turned on, and the door chime started to buzz. the contact was able to pull to the side of the road without a crash. since the stalling the windows failed ,they did not go up or down, the windshield wipers and headlights worked intermittently. the contact took the vehicle to the dealer, and the dealer could not tell them why the failure occurred. *ak | |||
| 08/22/2004 | 13700 | 1 | 02/01/2003 |
| Driver's side automatic window is stuck ini the down position. the window will not go back up at all and electronic window mechanicism, is not making any sound of working. car is parked in a garage, to prevent moisture damage, to inside of vehicle.*ak | |||
| 2 | |||
| While sitting in vehicle with the engine running power windows and air conditioner stopped working. after several minutes, power to the air conditioner and windows returned. dealership was unable to duplicate the problem.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 04/07/2007 | 34500 | 4 | 10/12/2006 |
| Tl*- the contact owns a 2003 dodge durango with a current and failure mileage of 34,500. the contact was driving at 60 mph under normal dry conditions when the vehicle stalled. the contact stated that when the stalling occurred all of the instrument panel lights turned on, and the door chime started to buzz. the contact was able to pull to the side of the road without a crash. since the stalling the windows failed ,they did not go up or down, the windshield wipers and headlights worked intermittently. the contact took the vehicle to the dealer, and the dealer could not tell them why the failure occurred. *ak | |||
| 05/31/2005 | 1 | ||
| The stabilizer bar on the 2003 dodge durango was coming out causing the vehicle to produce a grinding noise. *mr the grinding noise was coming from the driver side front wheel. the consumer inspected the hub and found that the inner axle had grinding wear on the inside by the rubber boot. the stabilizer bar was coming out about 1/4 inch. the dealer suggested that they didn't hear anything and could not find a problem. currently, the front end still wobbles and grinds when the vehicle is in motion and when stopping. *sc the windshield wiper module was replaced. *jb | |||
| 08/01/2004 | 1 | ||
| Problems with windshield wipers. the consumer was told that there was a recall and the relay switch was bad. the consumer was told that nothing could be done. *sc **jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 11/01/2006 | 36000 | 2 | 05/28/2006 |
| Tl*the contact owns a 2003 dodge durango. while driving in the rain the contact attempted to activate the front and rear windshield wipers, but they failed to operate. the dashboard lights failed approximately three weeks later. the vehicle was taken to a dealer twice and the dealer stated that the failure could be electrical. there was recall # 07v092000 concerning electrical system: instrument panel, but theis vehicle was excluded. the windshield wipers and dashboard lights were still inoperable. the current mileage is 40,350, and failure mileage was 36,000. *ak | |||
| 07/27/2004 | 3 | ||
| Dealership is unable to perform the windshield wiper recall repairs within a reasonable time because the recalled replacement part has been on a national back order. this has been going on for 5 months. *ak | |||
| VISIBILITY/WIPER | |||
| 01/01/2013 | 120000 | ||
| While driving my durango, my headlights flash on and off. this is very unsafe at night. this problem has been recalled on other durangos but mine was not included, though it is the same problem. i have taken it to a mechanic only to be told they can not fix it, i have to use a dodge dealer. | |||