Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||||||||||||
| 04V578000 | DAIMLERCHRYSLER CORPORATION | from 07/21/2003 to 07/01/2004 | V (Vehicle) | 71763 | 12/14/2004 | MFR | CHRYSLER GROUP LLC | 12/08/2004 | 12/09/2004 | |||||||
| Defect Summary | On certain sport utility vehicles built with a 5.7l, 4.7l, or 3.7l engine, the positive battery cable may contact the front suspension upper control arm mounting bracket. | |||||||||||||||
| Consequence Summary | This contact could abrade the cable and cause a short circuit, which may result in an underhood fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the battery cable and, if necessary, reposition it away from the control arm mounting bracket. the recall began december 14, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d40.customers can also contact the national highway traffic safety administration | |||||||||||||||
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | ||||||||||||||||
| 07V092000 | DAIMLERCHRYSLER CORPORATION | from 04/03/2003 to 06/30/2006 | V (Vehicle) | 328424 | 04/02/2007 | ODI | CHRYSLER GROUP LLC | 03/09/2007 | 03/09/2007 | |||||||
| Defect Summary | On some sport utility vehicles, under certain operating conditions, an integrated circuit in the instrument cluster that controls interior lighting may overheat. | |||||||||||||||
| Consequence Summary | This could potentially cause an instrument panel fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the cluster for damage and replace it free of charge. the recall began on april 2, 2007. owners may contact daimlerchrysler at 1-800-853-140. | |||||||||||||||
| Notes | Daimlerchrysler recall no. g07.customers may contact the national highway traffic safety administration | |||||||||||||||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | ||||||||||||||||
| 03V528000 | DAIMLERCHRYSLER CORPORATION | from 04/03/2003 to 12/07/2003 | V (Vehicle) | 27586 | 12/17/2003 | MFR | CHRYSLER GROUP LLC | 12/12/2003 | 12/18/2003 | |||||||
| Defect Summary | On certain sport utility vehicles, an instrument cluster circuit board capacitor may overheat. | |||||||||||||||
| Consequence Summary | This could potentially result in an instrument panel fire. | |||||||||||||||
| Corrective Summary | Dealers will remove the capacitor from the circuit board. owner notification began on december 17, 2003. owners should contact daimlerchrysler at 1-800-992-1997. | |||||||||||||||
| Notes | Daimlerchrysler recall no. c43.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 10182004 | 10/18/2004 | 10013975 | Additional step has been added to instrument cluster dtc 2213. *eh | 04/27/2005 | |
| 2100905 | 03/22/2005 | 10013708 | Mil (malfunction indicator lamp) illumination for dtc's (diagnostic trouble codes) p0750, p0755, p0760, p0765, p0846, p0871 or p0841. 2004-2005 jeep cherokee and 2005 chrysler 300/magnum *sc | 04/25/2005 | |
| 0801405 | 02/17/2005 | 10012809 | Mopar accessory remote starter inoperative due to hood switch. *tt | 03/30/2005 | |
| 1802904 | 06/29/2004 | 10008053 | Driveability improvements mil illumination diagnostic trouble codes p0137 p0157 p0403 p0404 p0405 p0406 p2174 p2175. *tt | 07/21/2004 | |
| 0800904 | 03/02/2004 | 10006458 | Memory seat does not return to last driving position. *tt | 05/03/2004 | |
| 1801004 | 03/02/2004 | 10006449 | Malfunction indicator lamp (mil) illumination diagnostic trouble codes (dtc's) p0403, p0404, p0405, p0406. *tt | 05/03/2004 | |
| 0800704 | 02/17/2004 | 10005993 | Intermittent operation of electrical components due to ignition off draw (iod) fuse not being fully seated. *tt | 04/05/2004 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 1800605 | 05/13/2005 | 1800605A | 10012241 | Cylinder misfire/ignition coil malfunction. *tt | 02/23/2005 |
| 0800304 | 01/06/2004 | 10005583 | Diagnostic trouble codes because ignition off draw fuse cartridge being removed, the ignition switch position and the controller area network (can) in sleep mode. *mn | 03/04/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-18-014-09 | 11/06/2009 | SB08-014-09REVA | 10030347 | Chrysler/jeep: flash: esp system may prematurely activate momentarily when negotiating a curve or mil illumination due to diagnostic trouble code p0340, p0344 or p0116. this involves selectively erasing and reprogramming the powertrain con | 09/23/2009 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | ||||||
| RQ06006 | CHRYSLER GROUP LLC | 05/05/2006 | 08/28/2006 | INSTRUMENT PANEL FIRES | ||
| This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were recalled(recall 03v528) by daimlerchrysler (dcc) to correct a defect that caused ip fires.the recall corrected a defect caused by a certain capacitor on the ip printed circuit board (pcb) that could crack and overheat.the fire could occur without warning while the vehicle is parked or in use.the recall remedy was to remove the capacitor from the ip.ips used for vehicles produced after the recall (december 2003) did not contain the capacitor.odi has also received reports of fires in vehicles produced after the recall, which do not have the defective capacitor.dcc and its supplier for the ip have identified a different location on the pcb that may overheat.this investigation has been upgraded to an engineering analysis (ea06-015) to further study this issue. | ||||||
| EA06015 | CHRYSLER GROUP LLC | 08/28/2006 | 03/15/2007 | INSTRUMENT PANEL FIRES | 07V092000 | |
| This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were covered under a prior recall (recall 03v528) by daimler chrysler (dcc) to correct a cracked capacitor in the ip.dcc has now identified another condition that can cause overheating of an integrated circuit that controls interior lighting.this condition affects certain model year 2004-2006 dodge durango vehicles.dcc's march 6, 2007 letter to the agency states, under certain operating conditions, an integrated circuit located in the instrument cluster may overheat and result in an instrument panel fire.dcc will conduct a safety recall to inspect the cluster for damage and replace it if necessary.if the cluster shows no evidence of damage, it will be re-flashed [re-program the cluster] to prevent the potential for this condition.in addition, all vehicles will receive a wiring modification that directs the interior lighting to a portion of the integrated circuit with additional current carrying capacity.this recall covers 328,424 vehicles manufactured from 4/03/03 through 6/30/06.see nhtsa recall number 07v092 for details. | ||||||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | ||||||
| RQ06006 | CHRYSLER GROUP LLC | 05/05/2006 | 08/28/2006 | INSTRUMENT PANEL FIRES | ||
| This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were recalled(recall 03v528) by daimlerchrysler (dcc) to correct a defect that caused ip fires.the recall corrected a defect caused by a certain capacitor on the ip printed circuit board (pcb) that could crack and overheat.the fire could occur without warning while the vehicle is parked or in use.the recall remedy was to remove the capacitor from the ip.ips used for vehicles produced after the recall (december 2003) did not contain the capacitor.odi has also received reports of fires in vehicles produced after the recall, which do not have the defective capacitor.dcc and its supplier for the ip have identified a different location on the pcb that may overheat.this investigation has been upgraded to an engineering analysis (ea06-015) to further study this issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/08/2012 | 118523 | 1 | |
| Went to the repair facility to have car looked at code p2302 came up when checking the computer was informed that would need a new pcm replaced with a new factory one and about 3 weeks ago light came back on and when trying to clear it the light blinks and just stays on both times the code p2302 came on the ignition coil for that cylinder was cracked and the plastic was melted. *tr | |||
| 12/08/2012 | 118523 | ||
| Went to the repair facility to have car looked at code p2302 came up when checking the computer was informed that would need a new pcm replaced with a new factory one and about 3 weeks ago light came back on and when trying to clear it the light blinks and just stays on both times the code p2302 came on the ignition coil for that cylinder was cracked and the plastic was melted | |||
| 02/07/2013 | 94000 | ||
| Bought this 04 durango with a hemi, in 2010. it has always had a problem with running rough or stalling after/during rain. something is getting wet? dealership tried to fix it a couple of times. it works fine after it dries. also there was a recall in 2004 for positive battery cable failure possibly causing fire. this vehicle was taken in to have the repair for this recall (#d40) in 2007. the same battery cable is now failing and is in the shop for repair. the battery cables are not available after market so they have been ordered from dodge. there is no provision in the recall to repair when the thing fails even after it was fixed. it started having all kinds of electrical issues so i brought it to repair shop (not dealership). dealership says they can't do anything. i did call daimler/chrysler recall center and they were very nice, told me to send in all the information to them for possible reimbursement. the recall is good for 10 years, and i believe it should be investigated further. this is 9 years later, but evidently the recall repair has failed. | |||
| 12/08/2012 | 118523 | ||
| Went to the repair facility to have car looked at code p2302 came up when checking the computer was informed that would need a new pcm replaced with a new factory one and about 3 weeks ago light came back on and when trying to clear it the light blinks and just stays on both times the code p2302 came on the ignition coil for that cylinder was cracked and the plastic was melted | |||
| 02/07/2013 | 94000 | ||
| Bought this 04 durango with a hemi, in 2010. it has always had a problem with running rough or stalling after/during rain. something is getting wet? dealership tried to fix it a couple of times. it works fine after it dries. also there was a recall in 2004 for positive battery cable failure possibly causing fire. this vehicle was taken in to have the repair for this recall (#d40) in 2007. the same battery cable is now failing and is in the shop for repair. the battery cables are not available after market so they have been ordered from dodge. there is no provision in the recall to repair when the thing fails even after it was fixed. it started having all kinds of electrical issues so i brought it to repair shop (not dealership). dealership says they can't do anything. i did call daimler/chrysler recall center and they were very nice, told me to send in all the information to them for possible reimbursement. the recall is good for 10 years, and i believe it should be investigated further. this is 9 years later, but evidently the recall repair has failed. | |||
| 12/08/2012 | 118523 | ||
| Went to the repair facility to have car looked at code p2302 came up when checking the computer was informed that would need a new pcm replaced with a new factory one and about 3 weeks ago light came back on and when trying to clear it the light blinks and just stays on both times the code p2302 came on the ignition coil for that cylinder was cracked and the plastic was melted | |||
| 02/07/2013 | 94000 | ||
| Bought this 04 durango with a hemi, in 2010. it has always had a problem with running rough or stalling after/during rain. something is getting wet? dealership tried to fix it a couple of times. it works fine after it dries. also there was a recall in 2004 for positive battery cable failure possibly causing fire. this vehicle was taken in to have the repair for this recall (#d40) in 2007. the same battery cable is now failing and is in the shop for repair. the battery cables are not available after market so they have been ordered from dodge. there is no provision in the recall to repair when the thing fails even after it was fixed. it started having all kinds of electrical issues so i brought it to repair shop (not dealership). dealership says they can't do anything. i did call daimler/chrysler recall center and they were very nice, told me to send in all the information to them for possible reimbursement. the recall is good for 10 years, and i believe it should be investigated further. this is 9 years later, but evidently the recall repair has failed. | |||
| 12/15/2012 | 96000 | ||
| Truck cut out would not restart had stopped at an intersection needed to roll to the side of said intersection with no power steering brakes or engine | |||
| 12/08/2012 | 90000 | ||
| Tl - the contact owns a 2004 dodge durango. the contact stated that several hours after parking the vehicle for the night, the vehicle automatically powered on without the key being in the ignition and all of the lights in the instrument panel illuminated. after inspecting the vehicle, the contact noticed that smoke and burning fumes were emitting through the vents. the contact stated that in order to turn off the vehicle, the battery had to be disconnected and replaced as a temporary remedy. the remedy failed to repair the problem. the vehicle was taken to the dealer. the technician stated that there was a leak in the moon roof and water seeping in, causing an electrical short. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 90,000. kmj | |||
| 12/08/2012 | 90000 | ||
| Tl - the contact owns a 2004 dodge durango. the contact stated that several hours after parking the vehicle for the night, the vehicle automatically turn on without the key in the ignition and all of the lights in the instrument panel illuminated. after inspecting the vehicle the contact noticed that smoke and burning fumes were emitting through the vents. the contact stated that in order to turn off the vehicle, the battery had to be disconnected and replaced as a temporary remedy. however, the remedy failed to repair the problem. the vehicle was taken to the dealer. the technician stated that there was a leak in the moon roof and water sipped in causing an electrical short. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 90,000. pm | |||
| 10/26/2012 | 110211 | 1 | |
| When the multifunction turn signal switch is used, the vehicle intermittently activates the opposite direction instrument cluster light and exterior turn signal lamps. the exact same problem, symptoms and part number involved for the 2004 dodge durango slt exhibits same symptoms and involves the same part that nhtsa action number pe08059 report date of november 12, 2012 references which has resulting in an factory extended recall for dodge/ ram 3500 which use the exact same turn signal multi switch part number involved in the above stated recall. with countless reports of this multiswitch incorrectly illuminating the opposite intended turning direction. this defective switch creates a great danger and potential disaster for many on the roadway. *tr | |||
| 10/26/2012 | 110211 | ||
| When the multifunction turn signal switch is used, the vehicle intermittently activates the opposite direction insturment cluster light and exterior turn signal lamps. the exact same problem, symptoms and part number involved for the 2004 dodge durango slt exhibits same symptoms and involves the same part that nhtsa action number pe08059 report date of november 12, 2012 references which has resulting in an factory extended recall for dodge/ ram 3500 which use the exact same turn signal multi switch part number involved in the above stated recall. with countles reports of this multiswitch incorrectly illuminating the opposite intended turning direction. this defective switch creates a great danger and potiental disaster for many on the roadway. | |||
| 09/18/2012 | 80000 | 1 | |
| Wife was driving on highway and car completely shut down, engine, all power. no power steering, no power brakes, nothing. happened multiple times. last time, shut down on highway doing 60mph with multiple children in car. *tr | |||
| 09/18/2012 | 80000 | ||
| Wife was driving on highway and car completely shut down, engine, all power. no power steering, no power brakes, nothing. happened multiple times. last time, shut down on highway doing 60mph with multiple children in car. | |||
| 10/01/2010 | 120000 | 1 | |
| The blend door which controls where heat and ac are directed breaks on this vehicle. im unable to defrost the windows. *tr | |||
| 10/01/2010 | 120000 | ||
| The blend door which controls where heat and ac are directed breaks on this vehicle. im unable to defrost the windows | |||
| 09/24/2011 | |||
| Needing more info on just what does the gas cap do. so far i've had my engine light come on, and was told it was because the gas cap wasn't tightened. my latest discovery, i got in my vehicle, turned on the ignition, and the car eventually died, with no further turnover. i got out of the vehicle, thought of checking the gas cap, made a few turns, and got back into my vehicle, and, it turned over without difficulty. what other features does this item have that i should be aware of? | |||
| 06/02/2011 | 104000 | ||
| Tl* the contact owns a 2004 dodge durango. the contact stated that the instrument panel lights started flashing as the vehicle stalled. the contact mentioned that she had problems starting the vehicle before the failure occurred therefore, she had to jump started the vehicle. the vehicle was taken to a dealer who diagnosed that the battery cable shorted out, melting the egr tube due to the cluster being program incorrectly. as a result, the battery cable and the egr tube needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 04v578000 (electrical system:battery:cables). the vehicle was not repaired. the failure and current mileage was 104,000. | |||
| 06/02/2011 | 104000 | ||
| Tl - the contact owns a 2004 dodge durango. the contact stated that the vehicle instrument panel lights started flashing and the vehicle stalled. also the contact mentioned that she had problems starting the vehicle before the failure occurred therefore she had to jump started it. the vehicle was taken to a dealer who diagnosed that the battery cable shorted out melting the egr tube due to the cluster being program incorrectly as a result the battery cable and the egr tube needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included on recall nhtsa campaign id number: 04v578000 (component: electrical system:battery:cables). the vehicle was not repaired. the failure and current mileage was 104,000. pm | |||
| 05/12/2011 | 114050 | ||
| Tl*the contact owns a 2004 dodge durango. the contact stated that while driving approximately 20 mph the horn began to sound, the door locks began to unlock and lock. smoke began to rise from the dashboard, and one of the engine pistons came through the floorboard. the vehicle was taken to her home where it remained parked. the contact noticed there were holes within the engine and the piston casings were shattered. the failure was not diagnosed or repaired. the manufacturer was notified and the contact was informed they would not honor the recall associated with nhtsa campaign id number 07v092000 (electrical system: instrument panel), due to the contacts original dealer being out of business. the failure mileage was 114,050. | |||
| 05/12/2011 | 114050 | ||
| Tl-the contact owns a 2004 dodge durango. the contact stated that while driving approximately 20 mph the horn began to sound, the door locks began to unlock and lock, smoke began to rise from the dashboard, and one of the engine pistons shot through the floor board. the vehicle was taken home where it was parked. the contact noticed there were holes within the engine and the piston casings were shattered. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was notified and the contact was informed they would not honor the recall associated with nhtsa campaign id number 07v092000 (electrical system: instrument panel), due to the contact's original dealer being out of business. the failure mileage was 114,050. sm. | |||
| 11/01/2005 | 80000 | ||
| Tl*the contact owns a 2004 dodge durango. the contact stated that while driving approximately 70 mph, she noticed a burning odor and smoke started pouring into the vehicle. she mentioned that the failure happened as a result of the rain leaking into the computer panel and wires. the contact stated that before the failure occurred, the vehicle was inspected for recall 07v092000 (electrical system: instrument panel) and the mechanic stated that it was not necessary to applied the remedy since it did not qualify. the vehicle was taken to the dealer who stated that the vehicle needed new spark plugs. the remedy did not repair the failure and the contact had to take the vehicle back to dealer who was unable to diagnose the failure. a reservoir was installed which repaired the failure temporarily. the failure occurred again due to water leaking into the hood and damaging a coil located near the battery. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 80,000 and current mileage was 140,000. | |||
| 11/01/2005 | 80000 | ||
| Tl - the contact owns a 2004 dodge durango. the contact stated that while driving approximately 70 mph when a burning smell and smoke started coming into the vehicle. she mentioned that the failure happened as a result of the rain leaking into the computer panel and wires. the contact stated that before the failure occurred the vehicle was inspected for recall nhtsa campaign id number: 07v092000 (component: electrical system: instrument panel) and the mechanic stated that it was not necessary to applied the remedy since it did not qualified. the vehicle was taken to the dealer who diagnosed that the vehicle needed new spark plugs. the remedy did not repaired the failure and had to take the vehicle back to dealer who was unable to diagnosed the failure and failed to applied an appropriate remedy. the contact stated she had gone on the internet where someone advised that the manufacturer was producing a reservoir that would repaired the problem. the part was installed on the vehicle and it repaired the failure temporarily. the failure occurred again do to water leaking into the hood and damaging a coil located near the battery. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 80,000 and current mileage 140,000. pm | |||
| 02/28/2011 | |||
| I own a 2004 dodge durango and let me tell you the problems i have had with it!! the radiator, throttle position sensor and brakes. the biggest problem is when it rains. the truck just shuts off, no matter where you are when this happens. you could be on the highway going 65mph and it just shuts down. i thank god that i haven't gotten in to an accident yet. it is so dangerous to drive it like that not knowing if when you re out and its starts to rain i head for home because i am so worried. i don't even let me teenage daughter borrow it in cause she is out and god forbid it starts to rain. when it shuts down there are no brakes no nothing. someone has to do something about this. there are so many complaints and no recalls on this part. that is insane!!!! someone somewhere is going to get killed!!! dodge - you have to do something!!!!! i will never buy another dodge again!!! | |||
| 02/06/2011 | 55000 | ||
| I have a 2004 dodge durango hemi 5.7 with 62k miles. i maintained the car well. i have two major problems: 1) while driving on the highway the checking engine light and the lighting rod light comes on and the car jumps out of overdrive and remains in 3rd or 4th gear. my temporary fix would be to pull over, turn off the car wait 3 seconds then restart. the check engine light stays on but the lighting bolt goes off and the car is able to shift back into high gear. 2) recently the while driving the oil light comes and the car stalls leading me to stare the car off the road without any power. this is extremely dangerous!! i have no fix to date. | |||
| 02/28/2011 | |||
| I own a 2004 dodge durango and let me tell you the problems i have had with it!! the radiator, throttle position sensor and brakes. the biggest problem is when it rains. the truck just shuts off, no matter where you are when this happens. you could be on the highway going 65mph and it just shuts down. i thank god that i haven't gotten in to an accident yet. it is so dangerous to drive it like that not knowing if when you re out and its starts to rain i head for home because i am so worried. i don't even let me teenage daughter borrow it in cause she is out and god forbid it starts to rain. when it shuts down there are no brakes no nothing. someone has to do something about this. there are so many complaints and no recalls on this part. that is insane!!!! someone somewhere is going to get killed!!! dodge - you have to do something!!!!! i will never buy another dodge again!!! | |||
| 02/06/2011 | 55000 | ||
| I have a 2004 dodge durango hemi 5.7 with 62k miles. i maintained the car well. i have two major problems: 1) while driving on the highway the checking engine light and the lighting rod light comes on and the car jumps out of overdrive and remains in 3rd or 4th gear. my temporary fix would be to pull over, turn off the car wait 3 seconds then restart. the check engine light stays on but the lighting bolt goes off and the car is able to shift back into high gear. 2) recently the while driving the oil light comes and the car stalls leading me to stare the car off the road without any power. this is extremely dangerous!! i have no fix to date. | |||
| 11/20/2010 | |||
| I have a 2004 dodge durango that i have only had for 2 months well we had been driveing through a bad rain on the highway doin 55 and all of a sudden the car started to spuder and shake i went from 55 miles a hour to 10 in 30 feet and almost got creamed by a tracter trailer with my kids in the car no less, well i had it towed to the dealer the said it was do to the rain and told me it would be 600 dollars to fix because it was general mat. not coverd in our warenty. so here me and my wife and kids go out in the storm. pritty sucky for a dealer to do. so we made it home i got on line there are numers sites about this problem so i call dodge they say iam the only one that has called in on this problem ya right. what happens is the coil packs and wires get wet and arch and causes a miss fire i cant even wash my car thats how bad it is. me and the other owners want to know why it hasnt been a recall???or does someone have to die first. this is a major problem and needs to be addressed thankyou | |||
| 10/22/2010 | 86000 | ||
| 2004 dodge durango slt 5.7 litre. 85k mikles after driving on highway for at least 2-3 hours, check engine and electronic throtlle control warning lights come one. happens everytime on the highway after 2-3 hours. turn off car, wait 2 minutes, and it starts up and only check engine light stays on until it recycles. now, the oil light comes on and the car shuts off in the middle of the road. after waiting 2 or 3 minutes and starting, ti is fine. mechanic says dodge needs to replace ecm / ecu. i see a lot of issue with this car stalling in the middle of the road. this is a dangerous issue that chrysler needs to be held accountable for. | |||
| 09/10/2010 | 123000 | ||
| Tl. the contact owns a 2004 dodge durango. the contact stated while driving 65 mph the vehicle starts to stalls. the vehicle becomes difficult to steer and the vehicle loses power. at times the vehicle will not restart and sometimes the vehicle restarts while driving. the contact stated one time the vehicle stalled and restarted causing the contact to slightly loses control of the vehicle. the contact took the vehicle to a dealer to have the cam sensor replaced and that did not remedy the issue. the contact called the manufacturer and they stated to the contact it's a problem with dodge not chrysler. the contact this is a serious safety issue that he manufacturer needs to look into. the failure mileage was 123,000. jo | |||
| 09/14/2010 | 62000 | ||
| While driving my 2004 dodge durango the speedometer functioned irradically and the interior lights would not go out. i pulled off to the side of the road, turned vehicle off, restarted and no change. continued driving home when smoke started coming out from under the dashboard on driver's side only, and the vents on driver's side. immediately turned vehicle off in the middle of the road-ran to a home. he grabbed fire exstinguisher-no flames under the hood - he disconnected battery. towed to garage, informed dodge had recall for dashboard fires, towed to dealer who told me defect was in the cluster, that was not part of the recall and no wires in the cluster were melted together, therefore it was not a fire. i called dodge headquarters, received a call on this date from stacey stating they had investigated which was to call the dealership and have it reviewed by their legal team and this did not fall under the recall | |||
| 07/01/2010 | 38000 | ||
| Purchased new 2004 durango limited 5.7 hemi: after 3 1/2 years and the warranty expiration, when driving in city traffic or highway and it starts raining the engine starts to hesitate violently, to the point it will stop.this occurs if the suv is parked in the rain and the engine is started. i have to wait for a few minutes then the engine will start, but have another heart attack as i drive down the road.. i have had fuse panel, engine wiring, ecm checked and no one can find any problems? the engine recently started missing and my scanner showed p0308 : i removed the spark plug, checked the coil,wiring,injector,spark plug ..all ok and erased the code: the engine has about 79,000 miles on it and is properly maintained and garaged at night.. a stalling engine in inclimate weather is a very very dangerous thing that dodge/chryler seems to be ignoring..the fact is evident that there are hundreds of dodge customers with the same dangerous problem i feel we should not be partners to dodge/chrysler's defective dangerous vehicles and intervention by our federal government based on the number of complaints should be implimented immediatly | |||
| 09/14/2010 | 62000 | ||
| While driving my 2004 dodge durango the speedometer functioned irradically and the interior lights would not go out. i pulled off to the side of the road, turned vehicle off, restarted and no change. continued driving home when smoke started coming out from under the dashboard on driver's side only, and the vents on driver's side. immediately turned vehicle off in the middle of the road-ran to a home. he grabbed fire exstinguisher-no flames under the hood - he disconnected battery. towed to garage, informed dodge had recall for dashboard fires, towed to dealer who told me defect was in the cluster, that was not part of the recall and no wires in the cluster were melted together, therefore it was not a fire. i called dodge headquarters, received a call on this date from stacey stating they had investigated which was to call the dealership and have it reviewed by their legal team and this did not fall under the recall | |||
| 07/01/2010 | 38000 | ||
| Purchased new 2004 durango limited 5.7 hemi: after 3 1/2 years and the warranty expiration, when driving in city traffic or highway and it starts raining the engine starts to hesitate violently, to the point it will stop.this occurs if the suv is parked in the rain and the engine is started. i have to wait for a few minutes then the engine will start, but have another heart attack as i drive down the road.. i have had fuse panel, engine wiring, ecm checked and no one can find any problems? the engine recently started missing and my scanner showed p0308 : i removed the spark plug, checked the coil,wiring,injector,spark plug ..all ok and erased the code: the engine has about 79,000 miles on it and is properly maintained and garaged at night.. a stalling engine in inclimate weather is a very very dangerous thing that dodge/chryler seems to be ignoring..the fact is evident that there are hundreds of dodge customers with the same dangerous problem i feel we should not be partners to dodge/chrysler's defective dangerous vehicles and intervention by our federal government based on the number of complaints should be implimented immediatly | |||
| 09/14/2010 | 62000 | ||
| While driving my 2004 dodge durango the speedometer functioned irradically and the interior lights would not go out. i pulled off to the side of the road, turned vehicle off, restarted and no change. continued driving home when smoke started coming out from under the dashboard on driver's side only, and the vents on driver's side. immediately turned vehicle off in the middle of the road-ran to a home. he grabbed fire exstinguisher-no flames under the hood - he disconnected battery. towed to garage, informed dodge had recall for dashboard fires, towed to dealer who told me defect was in the cluster, that was not part of the recall and no wires in the cluster were melted together, therefore it was not a fire. i called dodge headquarters, received a call on this date from stacey stating they had investigated which was to call the dealership and have it reviewed by their legal team and this did not fall under the recall | |||
| 07/01/2010 | 38000 | ||
| Purchased new 2004 durango limited 5.7 hemi: after 3 1/2 years and the warranty expiration, when driving in city traffic or highway and it starts raining the engine starts to hesitate violently, to the point it will stop.this occurs if the suv is parked in the rain and the engine is started. i have to wait for a few minutes then the engine will start, but have another heart attack as i drive down the road.. i have had fuse panel, engine wiring, ecm checked and no one can find any problems? the engine recently started missing and my scanner showed p0308 : i removed the spark plug, checked the coil,wiring,injector,spark plug ..all ok and erased the code: the engine has about 79,000 miles on it and is properly maintained and garaged at night.. a stalling engine in inclimate weather is a very very dangerous thing that dodge/chryler seems to be ignoring..the fact is evident that there are hundreds of dodge customers with the same dangerous problem i feel we should not be partners to dodge/chrysler's defective dangerous vehicles and intervention by our federal government based on the number of complaints should be implimented immediatly | |||
| 08/15/2010 | 79900 | ||
| 2004 durango shuts off while driving. brake light and abs light up then the entire electrical system goes dead including power steering, brakes, lights, etc. | |||
| 06/28/2010 | 85000 | ||
| Tl-the contact owns a 2004 dodge durango. while driving at an unknown speed the contact stated that it seemed like the vehicle had a flat tire so it was pulled over. upon examining the vehicle there was no flat tire but the vehicle was towed to an independent repair shop where the contact was informed a rod in the engine broke and punctured the engine and transmission which caused a fire in the battery. the vehicle was not serviced for the failure. the failure and current mileages were 85,000. sm. | |||
| 06/10/2010 | 53200 | ||
| Incident occured on a hot, humid day while travelling down the interstate at 70 mph. without any previous warning, the a/c, blowing at full capacity, just stopped; there was no sound from the a/c motor nor was there a burning odor. approximately 10 minutes later, i turned the a/c back on to find it was blowing extremely cold air on the low setting. i made several stops and everytime the a/c would work; however, the last stop and start i made the a/c did not work. the small town of natchitoches, la does not have a dodge dealership anymore; therefore, i took my vehicle to an independent reputable auto shop in this small town. the mechanic and owner of the shop said that he has replaced about 3 or 4 melted blower motor resistors. is this a common problem or is it a defect that needs to be addressed? it seems as though if something is melting that a fire could start and cause severe damage to the vehicle or worse, death to those in the vehicle. | |||
| 04/01/2010 | 107154 | ||
| Tl*the contact owns a 2004 dodge durango. the contact received a recall notice for recall 07v092000 (electrical system: instrument panel). the vehicle was taken to an authorized dealership for the repair but upon arrival, the contact was informed that the part needed to be ordered; she was told that it was safe to drive the vehicle home. while driving home, the contact noticed smoke emitting from the instrument panel and the vehicle suddenly caught fire. the fire department extinguished the fire; a report was filed. the vehicle was totaled and the insurance company planned to investigate. the contact called the manufacturer who also stated that they would investigate the failure. the current and failure mileages were 107,154. | |||
| 03/31/2010 | 125000 | ||
| 2004 dodge durango 4x4 w/5.7 hemi engine. catastrophic engine failure: all service performed as per manufacturers specifications at an authorized dodge dealer. turned the ignition to start the truck and heard a loud noise. afterward, the ignition would not turn over and the vehicle made a ticking sound. had the truck towed to the dealer thinking it may be a failed battery. after replacing the battery (the service technician also suspected a battery) the car failed to hold a charge. upon further inspection on the rack the mechanic identified a significant hole in the engine block and a significant crack in the transmission to engine interface. the mechanic deduced that as an engine component blew, the force of which shorted the battery, the starter and cracked the transmission interface. after removing the battery, the terminal to the negative ground was dislodged, the battery was bulging at the sides, and the engine is dead. chrysler motor company says they have no prior knowledge of any problems with hemi engines, and given the car is out of warranty..sorry nothing they can do. this is a problem that exists and is documented on nhtsa and other public forums. the option presented by chrysler is $5500 plus labor for a re-manufactured engine. estimated labor is $1900. the dealer doesn't get much of a break from chrysler for this engine, but gets all the hassle for the shoddy work the company sells. this is a heavy duty truck, an engine should not die at 125,000 miles. | |||
| 03/29/2010 | 70 | 1 | |
| I own a 2004 dodge durango that has a safety recall on it in 2007-2008 for a potential fire in the cluster panel. i experienced a problem with the interior lights and hatch light not going and brought it to a dodge dealer to have it looked at. the service mgr told me that it was the cluster panel (which was the recall on this vehicle) that had to be done again. now chrysler no longer has the part and due the potential fire hazard the vehicle can not be driven (all stated in the earlier g07 safety recall. i have put 10 phone calls into the dodge cust service line and have heard no response from them. please let me know if you can be of any help or perhaps direct me to someone who can. i have 2 small children and this is my only means of transportation. thank you *tr | |||
| 03/03/2010 | 99600 | 1 | |
| My 2004 dodge durango (5.7 l) shut off while my husband was driving it. we were making a left hand turn into a parking lot and the truck shut off. he barely missed hitting another car because the steering and the brakes went out. it took 4 tries to get the truck started back up. this has happened to me 2 others times when i was sitting at a red light, thankfully i was not driving. the truck also stalls out everytime there is a heavy rain. the check engine light has not come on so every dealership i've spoken to says that there is nothing that can be done about it, but they are aware there is a problem. i use this truck to drive my children everywhere and i do not understand how this problem has not been addressed. *tr | |||
| 02/13/2010 | 135000 | 1 | |
| While driving 2004 dodge durango hemi, hesitates, has died a couple of times. can't steer when dies. i have been reading about dodge durangos. there has been thousands and thousands of these complaints and nothing has been done about it. this is a very dangerous situation, especially when you can't control the vehicle when it dies, while driving. we have not done anything to correct the situation, because no code comes up to tell us what is wrong. *tr | |||
| 07/28/2009 | 118 | 1 | |
| 2004 dodge durango limited hemi engine. for no reason driving down road the suv will stop running at any speed, you lose all power steering and brakes, and are just coasting. happened 4 times in 3 months, no one at dodge knows why even though every site on the internet, shows this to be a problem on all the 2004's with no answers from dodge. then after 4th time went to restart engine and engine blew, a connecting rod snapped in half, which is obviously a forgery/metaligy issue. everyone one who has looked at this says so and is a common problem in all the 2004's. this was a $49,000 suv, and this is terrible, dodge just says $9,000. no comment. i'm sure people have died from the first issue, loss of power, without steering or brakes, but does the engine freezing like that, instantly, cause the weak connecting rod to snap. if someone there is doing there job, this should be recalled asap. i'm sure people are dieing over this and dodge does not care, will not fix,and will not even comment on. i have been trying since july. please help is there any way to see the other complaints that have been filed about this. i have talked to 14 other people with the same hemi engine, same year with the same exact problem, but had to find them myself searching the internet. it's an obvious problem, that's been proven, repeatedly, what can we do to change fix/this. thank you, tom *tr | |||
| 08/08/2009 | 10000 | 1 | |
| Car sometimes starts without electrical response: turn the ignition on and engine starts but no electricity. driving on interstate 95 and all electricity to all panels and power steering shuts off. this happens often and results in having to coast to stop on the side of the interstate with little control of the vehicle. i have to restart engine several times before electrical response is restored. a tumbler kit was installed under warranty (service at pritchard dodge in ithaca, ny in april of 2005) to reset electrical circuit and it helped but never fixed the problem, but now problem is back and getting worse. i do not have the luxury to buy another car so i have used it, but now is too dangerous. *tr | |||
| 07/19/2009 | 103000 | 1 | |
| I received a recall notice in nov/dec 2007 from dodge regarding a recall on my 2004 dodge durango. i immediately made an appointment upon receiving the notice and had it repaired on jan.2, 2008. the recall was for a wiring cluster behind the instrument panel , it would malfunction resulting in a fire. recently while on a camping trip with my children, brother and sister in law and my sister and her family the car caught fire. it had been parked since approximately 5:00 the day before. we woke up on sunday morning and were standing around the campfire and all of a sudden the horn on my car beeped. i immediately checked to make sure all the kids were accounted for and they were. my 12 year old son ran down and yelled back the car was on fire. i looked down and saw flames shooting form the windshield and the top of the car. none of us had a fire extinguisher but someone yelled grab the coolers because it had bottled water in there. we quickly doused the fire with water and extinguished it. the fire dept. came out and said they believed the fire started behind the instrument panel in the dash. i filed a report with my insurance and the adjuster looked at the car and totaled and concurred with what the fire dept. had said. i filed a claim with chrysler and their response to me was that your car is out of warranty,we're sorry but we can't help you. i am highly upset about this. if i had been driving this car when the problem occurred not only would i have not made it out but my four children(two of whom are in car seats) would have met certain death. i need your help investigating this. my car is at a salvage lot in greensboro, nc and this needs to be investigated. chrysler didn't even take the time to look at it. their response is not right and i should not be penalized for their negligence. i really need your help here. thanks so much! *tr | |||
| 07/25/2009 | 42000 | 1 | |
| Our 2004 dodge durangos interior and exterior lights flash on and off intermittently. it happened only a few times in the beginning, but as we were traveling it did it more continuously on and off. during the day it was not as noticeable, but as night falls and you are driving everything goes dark for a few seconds, we have a problem. afraid to drive at night. asked dodge about it and they say if it doesn't happen where they can see it there is nothing that can be done. there are only 42,000 miles on our vehicle. checked recalls and they say we are up to date on all recalls.*tr | |||
| 05/01/2009 | 40000 | ||
| Tl*the contact owns a 2004 dodge durango. the contact stated that the vehicle has been randomly overheating. the failure occurs while the vehicle is being driven between 30- 55 mph. the contact must pull the vehicle over and wait for it to cool down. if the doors on the vehicle are opened for more than five minutes, the vehicle will not start. in order for it to restart, the vehicle must be jumped with jumper cables. the vehicle has not yet been taken to the dealer. through online research, the contact found nhtsa campaign id number 07v092000 (electrical system: instrument panel). the manufacturer stated that the recall did not apply to her vehicle. the failure mileage was 40,000 and current mileage was 80,000. | |||
| 05/08/2009 | 71366 | 1 | |
| I bought my 2004 dodge durango in 2005 january with 666 miles on the truck. the first year i had no problems at all until about march 2006 i was driving from washington state to california when i notice the check engine light came on. i took it to the dealership and had it cut off in california. well, on my way back to washington state after a week i notice the check engine light came back on i took it back to the dealership for repair. the dealership cut off the light and told me there was a recall out on the 2004 dodge durango to fix the instrument panel. so i took the 2004 dodge durango back in to fix the recall problem and they said it was fixed. well, in the summer of 2006 i was driving my 2004 dodge durango when the lights starts to go off and on while i was on the highway. it was raining hard and then my check engine light comes on again, so i just left the light on. now i'm driving around in my 2004 dodge durango in the rain when i go to put gas in it when i stop. all of a sudden all my interior lights starts to go on and off with my headlights going off and on. the windshield wipers did not work so i cut the vehicle off for a minute. when i turn on the vehicle i could not move it out of park and all the lights was on. so, i left the vehicle there in a parking spot and walk back to work. i later came back to the vehicle about 2 hours later and i started up the vehicle and the gear shift worked. so i drove back to my office and use the computer to see if anyone else was having these types of problems and what do you know i'm not the only one. i took it to the dealership like i was told by headquarters and they gave me some paperwork to go to me local dodge dealership. the dealership made me pay for a diagnostic on my vehicle and said it was from water intrusion in the junction block and my warrant does not cover it. headquarters told me to open a blog and try to get a recall started. but in the mean time call your insurance company. lives are at stake. *tr | |||
| 04/04/2004 | 12000 | ||
| Tl*the contact owns a 2004 dodge durango. the contact has experienced several failures with this vehicle from the date of purchase. in rainy weather conditions, the instrument panel completely fails, the headlights blink on and off, the windshield wipers do not work, and the gear shifter will not shift into gear. the vehicle was taken to the dealer and they found water in the junction box, which caused corrosion to the wiring system. they also found a small crack in the windshield, which allowed water to leak into the junction box. the vehicle is being repaired at the cost of $3,800. the contact called the manufacturer and was informed that no compensation would be provided because the vehicle was not under recall. the failure mileage was 12,000 and current mileage was 71,000. | |||
| 03/16/2009 | 80000 | 1 | 11/12/2004 |
| Tl*the contact owns a 2004 dodge durango. after the vehicle had been parked for an hour or so, it caught fire. after further inspection, it was concluded that the blower motor was the possible cause of the fire. the insurance company is in the process of investigating the failure. the contact has pictures and a report from the fire department, which both describe the failure. the failure and current mileages were 80,000. updated 04-14-09 *bf updated 04/15/09. *jb | |||
| 02/28/2009 | 1 | ||
| On saturday 2/28/09 i noticed my cars thermostat elevated to h=high. i called the dealer they advised me to bring i in. they held the card for 4 days ,but called on the 3rd day to tell me the diagnostics stated i need to change the fan clutch although it's working fine, he also stated while he's in their he might as well change the thermostat and a belt near the fan.. however when questioned if this would solve the problem his response was i cannot guarantee anything. today i'm having the same problem and i took it back to the dealer and his reply is oh -well we need to look for something else and by the way you car is 5 years old and things happen..my car is 5 years old with 43k miles. my concern is in regards to the recent recall on some 2004 dodge durango having a problem with the electrical panel catching fire. i would like to find out moore specifics regarding the reason for such a problem . i'm trying to trouble shoot my problem to see if i'm within the scoop of the recall. *tr | |||
| 05/14/2005 | 5 | ||
| Tl*the contact owns a 2004 dodge durango. when the contact first purchased the vehicle, the oil light would illuminate, indicating that an oil change was needed. the vehicle also shut off at least five times on the freeway. it would usually immediately restart, but then kick back after it would start. she took the vehicle to the dealer and asked about recalls and other complaints and was informed that none were available. she received a recall notice for nhtsa campaign id number 03v528000 (electrical system:wiring:interior/under dash). the contact took the vehicle back to the dealer and was informed that they did not have the parts available. she took the vehicle back to the dealer numerous times, but was informed that the parts were unavailable. she constantly changed the oil in the vehicle and would go three weeks before the oil indicator would illuminate again. the vehicle began to smoke under the hood and she returned to the dealer. the contact noticed a chemical smell and used an extinguisher to prevent any further damage. someone attempted to place the vehicle into drive, but it would not budge. the vehicle was then placed into reverse, which caused more smoke emission. the vehicle was towed to the new dealer and the cluster was replaced with a defective part. the contact then noticed headlight, dome light, vanity light, and window issues. she took the vehicle back to the dealer and they charged her for the diagnostic and stated that the cluster was defective. after they repaired the cluster again, the issue seemed to worsen and the horn began honking intermittently. she spoke with the dealer and manufacturer, but they offered no assistance. the current mileage was approximately 72,300 and failure mileage was approximately 5. | |||
| 01/17/2009 | 69940 | ||
| Tl*the contact owns a 2004 dodge durango. the contact took his vehicle to the dealer for routine inspection and various warning indicators were illuminated on the instrument panel. a technician stated that nhtsa campaign id number 07v092000 (electrical system: instrument panel) was outstanding on his vin. the technician further stated that he would have to replace the cluster at the cost of $700 because the remedy was to repair the dome lights. the vehicle has not yet been repaired. the vin was unknown. the failure and current mileages were 69,940. | |||
| 01/02/2009 | 89000 | 1 | |
| Component: unknown or other details: 2004 durango within the past 12 months has stalled 3 times while driving and was able to immediately start back up. also, the radio from time to time will not work, same issue with the keyless entry. i've taken the car to dealerships and no one can pinpoint a problem. the engine light also been on and off for a year. the dealership flashes it's computer to reset the light. *tr | |||
| 01/10/1997 | 60000 | 1 | |
| 2004 durango within the past 12 months has stalled 3 times while driving and was able to immediately start back up. also, the radio from time to time will not work, same issue with the keyless entry. i've taken the car to dealerships and no one can pinpoint a problem. the engine light also been on and off for a year. the dealership flashes it's computer to reset the light. *tr | |||
| 01/07/2009 | 52578 | 1 | |
| My 2004 dodge durango is having electrical issues. most of my lights on my instrument panel stay on at all times, my speedometer or odometer will not work and my heating and a/c will not work. my rear defrost and rear wiper will also not work. dealership reflashed my computer and updated computer but had no affect at all. everything on the exterior works great and runs great. *tr | |||
| 12/26/2008 | 55000 | 1 | |
| 2004 dodge durango interior lights would not go off. next morning went to start the truck smoke and then flames engulfed the trucks had to call 911 to have fire put out. i was told by local dealer after recall came out not to worry about the recall that it was a pain to change the part out and that they never saw any problems with any of the ones they had changed before. *tr | |||
| 11/30/2008 | 52000 | 1 | |
| Our 2004 dodge durango seems to have a problem with its ctm unit. the interior lights will not turn off properly. i have found numerous instances of this same problem in my searching the internet. this unit should be recalled by dodge since the previous model year had a problem with the same ctm component. *tr | |||
| 10/15/2008 | 1 | ||
| I purchased a 04 dodge durango 1-1/2 months ago. i was only given 1 key. they keyless entry and key are one. the keyless entry does not lock or unlock the vehicle. the prong that holds the battery down breaks off easily. if you try to manually unlock the vehicle it sets off the alarm.i am unable to lock my vehicle unless i set the alarm off. i have changed the battery, still doesn't help. i looked up on the internet and found this happens with this vehicle often because it is poorly made. i was told i had to pay $200 to replace the key and it will most likely happen again. there should be a recall on this item as it happens often and i am unable to lock my vehicle which makes it more likely for my vehicle to be broken into. the warranty does not cover this item, however i read on other cases that eventually this issue leads to the security system locking down and the vehicle not working. my issue has yet to get to that point but i don't want to wait for that to happen. please look into this issue as dodge refuses to be cooperative. *tr | |||
| 03/01/2007 | 50000 | 1 | |
| I have found that my electrical system, specifically the alarm at the moment, fails periodically. the car has shut down while running before. took to dealership and was told that they could not duplicate. now the alarm is malfunctioning in that it goes off by itself the key won't shut it off, and turning the engine doesn't stop it either. further, the car is manufactured with a kill switch in the oem alarm. i have read many complaints similar to this on this vehicle with no satisfaction or acknowledgement from the manufacturer. i am the sole owner of this vehicle. the fact that the alarm/electrical system is oem and that the alarm can disable the engine poses a problem. the car recently fell out of warranty, admittedly, but the fact remains that there appears to be a letent defect in the alarm/electrical system that can be and is very dangerous. the first time the car shut off while driving my wife had our two small children aboard. luckily, she was on a surface street vice a highway at speed. the dealerships avows no knowledge of there being technical service bulletins (tsb) or the safety hazard this poses. the oem alarm problem hasn't caused any moving safety issues for me as i can tell, but since the car has shut off while in operation previously, i am drawing a novice conclusion that the two problems could be related. the alarm problem now is occuring daily several times a day. initially, the dealership insisted i buy a new reprogrammed key at over $200 to fix the problems. i believe that manufacturer tsb is 0802404. it is only a matter of time until someone is seriously injured or killed as a result of the shut off and possible alarm problems. check www.carcomplaints.com or www.dodgetalk.com to verify what i am saying as being a latent defect. *tr | |||
| 09/01/2007 | 1 | ||
| Last year i received a recall notice for my 2004 dodge durango concerning an electrical component. i took the vehicle to berryville dodge in berryville,ar to have it fixed. they did the recall and when i picked up the car the driver door lock would not work along with the radio/cd/dvd/sat radio component. i complained they said to call chrysler. i called chrysler and they denied responsibility. they said it was coincidence! i went to 2 other dodge dealers and both said the same thing had happened at their dealership but they fixed the radio and door locks. the berryville dealer refused and chrysler refused to repair unless i paid for it.($80 for the lock, $600 for the radio). is there anything i can do about it? calling chrysler is a waste and the dealer wont do anything either. *tr | |||
| 09/04/2008 | 80000 | ||
| Tl*the contact owns a 2004 dodge durango. while the vehicle was parked in a public parking lot, it erupted into flames. there were no prior warnings or injuries. the fire and police departments were called to the scene and a report was filed. the fire department marshall stated that the cause of the failure was electrical due to defective wiring within the instrument panel. the vehicle was destroyed and towed to the contact's residence. the contact was concerned of the safety risk involved. the failure and current mileages were 80,000. | |||
| 06/21/2008 | 110000 | 1 | |
| Electrical system - engine management software update - since update, several functions are not operating as they did when the vehicle was new. prior to the upgrade interior lights dimmed before shutting off, they no longer do, after the upgrade, the driver memory system that remembered seat and mirror positions, heat/ac settings and radio settings now functions differently .. also, not sure if this is related but the drivers door, when closed would not turn the interior lights off. the frustration is that there is no longer a mechanical switch to accomplish this so it appears that this process is software controlled. also within the past two weeks, the engine overheated for no apparent reason. to date, the problem has not recurred. *tr | |||
| 05/27/2008 | 70000 | 1 | |
| On may 27th i drove my car home from work and noticed that my interior lights wouldn't cut off. when i got home around 5:30 i went inside my home. my niece come in the door around 6:15 and told me that my 2004 dodge durango was on fire. my husband tried to put the fire out with a garden hose. i called 911 and the fire department come out and filled out a report. i have contacted chrysler about this problem because i was told by my insurance company that there was a recall that could have caused this. *tr | |||
| 06/24/2005 | 40000 | 1 | 06/28/2004 |
| Tl*the contact owns a 2004 dodge durango. the contact stated that when he puts his seat belt on, a spark comes from the retractor area and the radio shuts off intermittently. the vehicle was taken to a dealer and they changed the battery twice, yet the failure still persists. the current mileage was 59,439 and failure mileage was 40,000. updated 07/29/08. *lj the consumer stated the radio burned out. updated 07/29/08 | |||
| 02/18/2008 | 82000 | 1 | |
| On saturday 2/16, the dome lights were not dimming and going out and there was a slight smell of hot wires. by sunday the smell was very intense. we left he car parked and planned on getting it to the dealer on monday. monday morning i went out and started the truck to let it warm up before i took it to the dealer. i went back inside for a couple minutes. while i was inside, a neighbor rang the door bell and told me that the car was on fire. i called the fire department they came and extinguished the fire. we had the fire inspector come out so we could have a report on file. both the fire investigator and the insurance claims agent felt that the fire was caused by the wiring under the dash. the car was a total loss with a gaping hole straight through the dash, behind the instrument cluster and the interior completely gone. *tr | |||
| 01/24/2008 | 59900 | 1 | 08/14/2006 |
| Tl*the contact owns a 2004 dodge durango. while driving 35 mph, the interior light illuminated. the contact pulled the vehicle over after driving for one mile. he noticed smoke coming from the light switch and instrument panel. he exited the vehicle before it burst into flames. the vehicle was towed and a police report was filed. the manufacturer stated that the fire was not caused by a manufacturer defect, but appeared to be from aftermarket wires. the manufacturer also stated that the vin was not included in nhtsa campaign id number 07v092000 (electrical system: instrument panel). the contact has a video of the incident. the current and failure mileages were 59,900. | |||
| 01/01/2008 | 50 | 1 | 02/02/2006 |
| Veh problem on 1/1/08 -- 2004 dodge durango http://www.datatown.com/chrysler/ 1/3/08: called chrysler dealer | |||
| 03/01/2005 | 4000 | 5 | 03/01/2005 |
| Tl*the contact owns a 2004 dodge durango. the contact heard a clicking noise when he turned the key in the ignition. the dealer previously performed electrical repairs on the vehicle, but the failure still occurred. the current mileage was 38,000 and failure mileage was 4,000. | |||
| 06/28/2007 | 200 | 4 | 09/01/2003 |
| Tl*the contact owns a 2004 dodge durango. while driving 5 mph, the lights on the instrument panel illuminated. the dealer stated that they repaired the failure, but did not inform the contact of what caused the failure. the contact received recall notice # 07v092000 (electrical system: instrument panel). the dealer made the repair listed in the recall. the contact stated that the abs light on the instrument panel illuminated the same day as the recall repair work was completed. as of july 5, 2007, the dealer has been unable to diagnose the cause of failure. the current mileage is 30,000 and failure mileage was 200. | |||
| 04/15/2007 | 2 | 09/01/2004 | |
| When i got into my truck to take my husband to work the radio did not have any sound, but the power was on. as soon as this happened i knew it was going to be a repeat of what happened last month, and it was! soon after the airbag light came on and many other lights on the panel. the gauges started jumping up and down. after i heard of the recall we took the truck to the dealer, they told us this was fixed, obviously it was not. i agree with complaint# 10060005, i feel water is possibly getting into places it should not be, the dealer had already resealed the top of my truck because my driver's side door was leaking and water was dripping from my headliner!, not long ago after it rained water was coming in near the windshield on the passenger side, we called the dealer again, and they told us they fixed the problem the first time! (i have pictures of the water dripping in my truck!) i also have video of the control panel as i was driving, with the gauges jumping and lights coming on and off! i would love for dodge to see the video, and explain how this is happening. this truck is unsafe. i am driving my mother's toyota right now!! *ak | |||
| 04/03/2007 | 11000 | 1 | |
| Tl*the contact owns a 2004 dodge durango. while parked the vehicle suddenly caught on fire. the fire department contained the blaze to the hood and dashboard areas of the vehicle. the fire was extinguished, but the vehicle was destroyed. approximately three hours prior to the fire, all of the interior lights illuminated. the failure was diagnosed as electrical, and the manufacturer stated that the vehicle was out of warranty. both a police and fire reports were taken, and the contact possessed pictures of the vehicle. the current and failure mileage were 11,000.*ak | |||
| 03/12/2007 | 46100 | 12 | 12/30/2006 |
| 2004 5.7l hemi , 46000 miles, first stalled when driving 35 mph on march 12, pulled over and was able to restart. since then engine light comes on intermittently, car has now stalled multiple times at different speeds and driving conditions. also sudden rpm drop off at low idle. one thing is consistent, stalls leave no power steering or brakes, this is scary and dangerous !!! no accidents...yet going to call tomorrow to see if can get into dealership and have tsb applied. *jb | |||
| 03/22/2007 | 54000 | 1 | 12/28/2004 |
| I was driving down the highway for about 3 minutes and i noticed the interior lighting was on. at this time my instrument panel started smoking. once this happened the gauges started acting crazy and the windshield wipers came on. the switch was not on and there were no lights in the dash. by the time i got to the side of the road the dash had black smoke coming from it. within 5 minutes the vehicle was completely engulfed with flames. by the time the fire and rescue got there the traffic on the highway had slowed considerably and the smoke was so bad you couldn't even see the highway. the vehicle was a total loss. there are a number of things that could have happened. thankfully no one was injured and my children were not in the vehicle. *jb | |||
| 11/01/2006 | 40000 | 1 | 10/01/2004 |
| On several instances beginning approximately november of 2006 the interior lights would either stay on, or not come on at all. sometimes, upon entering the car, we would have to wait twenty minutes or more to get the lights to go out. a few instances, the lights would never go out and ran the battery down. eventually, no lights at all would come on and at one point you could smell something burning, but never see it. when approaching the jeff wyler dodge, and having our car serviced today (on 3-14-07), they had us pay for a diagnostics and stated that the instrumental cluster (sp?) needed to be replaced and the cost was close to $500.00. due to the price of the part, we decided not to have them replace it right away. tonight, while reading the news, i came upon an article on wlwt.com and found that if you are having an interior light problem (lights not dimming the way they are supposed to), to take your car to the dealer. i am very upset that somehow the recall is in the news, however a dodge dealership mentions nothing to us about it? i will be contacting the dealer again in the morning to discuss. *jb | |||
| 06/14/2004 | 1 | 03/16/2004 | |
| I have had a 2004 5.7 limited dodge durango 2004 version and have consistent electrical problems. the first time the truck did not start when i was out of state. i needed to get towed to a dodge dealer and it took almost 3 weeks to fix. they stated that the electric system shorted out and replaced some system within the car. after getting the car back i had consistent problems with the air conditioning system,interior lights, radio system etc. they would work sometimes and not work most of the time. i took the truck to the dealer (bridge chrysler in new york) several times and they said there was no problem. after calling the main complaint line several times they asked me to bring it to another dealer in brooklyn.(bay ridge) the service manager dan worked with the service department for another 2 weeks to finally identify that the original time the truck died and was fixed they replaced the wrong part. the service department in brooklyn fixed the truck and i do not have major problems most of the time now but i was without the truck for over 6 weeks over the duration of the lease so far. there continues to be electrical problems with my truck but i do not have the time to leave the truck for another 3 weeks. *jb | |||
| 03/06/2007 | 40000 | 1 | 09/13/2004 |
| On march 1st, 2007 we noticed that all the interior lights in our 2004 durango would not turn off. contacted the dealership and they couldn't take the vehicle until the 2nd. disconnected the battery, and re-connected it to take it to the dealership on the 2nd. the dealership had the vehicle until the 6th. my wife went to the dealership on march 6, 2007 to find out if they knew what was wrong, because they wouldn't answer their phones. when she got there she learned that there had been a fire in the service department over night. it was expected that our vehicle had caused the fire. i was completely surprised when i heard the news, but know that i have seen all the reports about similar incidents it doesn't surprise me at all. i am just glad this happened at the dealership, and not at my home. or even worse with my wife and kids in the vehicle. dodge needs to wake up and realize that there is a serious problem and notify people before someone gets seriously hurt or killed. *jb | |||
| 03/02/2007 | 4 | 08/15/2004 | |
| 2004 dodge durango that quits while on the highway and after parked. *jb | |||
| 02/12/2007 | 41850 | 8 | 02/28/2004 |
| Interior lights will not go out. heated seats will not work, air panel lights do not work. once vehicle has been shut off, i am able to turn off map lights after about 5 minutes. the light in the tailgate cannot be shut off at all. i have an appointment with minot chrysler on 19 feb, and was told they had same issue about 2 weeks ago, with another durango. i was told by them to disconnect the battery, and after reading about all of the vehicle fires, vehicle will not be driven again until resolved. they believe they know the cause, which will cost me about 600.00. unfortunate i have leased the vehicle, and am over the 3 year, 36000 mile warranty. vehicle now has about 42000 miles. also note, my lease is done on the 28th of march. *jb | |||
| 02/09/2007 | 38000 | 2 | 08/09/2006 |
| Tl*- the contact stated that while stopping at a stop light in the 2004 dodge durango with 38000 failure mileage, and attempting to accelerate, the vehicle completely lost power. the vehicle had to be restarted. also, the contact stated that while driving at 20 mph down a hill and attempting to make a turn he realized that the vehicle lost power. the vehicle had to be restarted. the vehicle has not been repaired. *ak | |||
| 01/05/2007 | 27441 | 2 | 10/04/2004 |
| Tl*- the contact stated that the 2004 dodge durango lost power on 01/05/07. the contact stated that while coming to a stop the engine stalled. the brakes didn't engage when the vehicle lost power. this happened during an evening in which the road conditions were dry and clear. last summer when the failure occurred, he contact the dealership, and was told that since the engine light didn't appear there was nothing they could do to the vehicle. the contact stated that he filed a complaint with the manufacturer ,and they came to inspect the vehicle and found nothing wrong with the vehicle. the contact case # for dodge manufacturers is # 15848035 and this case was done on 01/08/07. the contact found a defect investigation with nhtsa action# ea05018. updated 03/02/07.*jb | |||
| 01/14/2007 | 40000 | 1 | 04/03/2006 |
| We bought our durango in april 2006. it is a 2004 and just reached 40,000 miles. today when we drove it the dome lights came on like always when we got in the car, but then they never turned off. we thought maybe our switch or something was bad. we got home and parked it, then about 20 minutes later, we went to get into it and ....it was filled with smoke. the whole front of our car is burned...the dash, the windshield, the seats, the ceiling is all burned and hanging down with the wires all melted and burned. we are so lucky this didn't happen to us when we were in it, or that it didn't reach the gas tank and explode. we think probably the lack of oxygen inside of the car killed the fire before the whole car was burnt to the ground. anyway, i have no idea what to do. i am calling our insurance in the morning, but i can't help but think after researching the internet tonight and reading so many of these exact same reports that this is a dodge issue. i would be grateful to hear back from you . thanks. *nm | |||
| 01/02/2007 | 54102 | 15 | |
| 2004 hemi durango, driving down freeway and vehicle shuts off. placed vehicle in neutral and recovered. coasted to a stop in breakdown lane. placed vehicle in park and re started vehicle. it took 2 attempts to re start it was almost like the engine had loaded up. it then re started fine after the 2nd attempt. this has happened on several occasions during driving but only once at fwy speed. *nm | |||
| 12/27/2006 | 1 | 07/22/2004 | |
| 2004 dodge durango. initially interior dome lights would not automatically dim and turn off upon entering the car. lights would turn off by manually pushing button twice- once to dim/ needed to wait a period of time/ then again to turn off. this began 5 days ago. after back hatch was opened and closed, back hatch light stayed on continuously, this began 3 days ago. bottom of instrument panel/ heater area failed to illuminate on occasion. this began about 3 days ago. drove yesterday, driving fine other than these electrical issues. about 1 hour after driving car, horrible smell occured in interior- smelled like a cross between something burning/ melting and paint fumes. upon starting the car the windshield wipers started on high speed and the tow light was flashing- could not turn off wipers. more of instrument panel lights were out, electrical system seemed crazy. immediately turned off car, afraid of a fire. i've found other similar reports of 2004 dodge durangos and have had auto towed to dealer. initally they need to replace the circuit board as it is fried and then look at the tcm. this car is only 2 years old . *nm | |||
| 11/16/2006 | 46841 | 1 | 09/15/2005 |
| My vehicle was parked in my driveway turned off. the dash caught on fire and filled the vehicle with smoke. the dash is now completely inoperable. chrysler is refusing to pay for the repair because the vehicle is out of warranty, the dealer cannot say what caused this problem. this vehicle is unsafe!! *nm | |||
| 09/28/2006 | 16000 | 5 | 05/20/2004 |
| Instrument panel flashing, appearing to short out caused battery to die. similar electrical problems include instrument panel shutting off during driving and a/c not working. *jb | |||
| 09/02/2006 | 30000 | 1 | |
| 2004 dodge durango, the interior lights stayed on. i purchased the vehicle two weeks prior. i was instructed by a dealer to pull the fuse for the lights (not marked). pulled fuse out and sparks and smoke came from under the dash (behind the gauges). a fire broke out and destroyed the vehicle. when i checked, thought the yes was marked on the first page - resubmitting. *jb | |||
| 09/02/2006 | 30000 | 1 | 08/16/2006 |
| 2004 dodge durango, the interior lights stayed on. i was instructed by the dealer to pull the fuse for the lights (not marked). pulled fuse out and sparks and smoke came from under the dash (behind the gauges). a fire broke out and destroyed the vehicle. *jb | |||
| 07/26/2006 | 1 | 05/31/2004 | |
| Dt*: the contact stated that while driving at 30 mph, and changing from a braking situation to acceleration, the vehicle bucked. for a few seconds, the radio shut off, and the brake warning light and oil warning light illuminated. during that time, the cruise control also disengaged. the vehicle was not taken in for service. | |||
| 02/05/2006 | 75000 | 3 | 01/10/2004 |
| Bought 2004 3.7l dodge durango jan 2004 .within year, check engine light came on. took it to arrigo dodge, wpbch, florida. left it for a few days, called to say it was ready. reason for failure - bad sensor. drove home, light back on.took it to arrigo. they kept it for a week. they explained that the harness (electrical) had a short, so they replaced it.got it back with the light on. they took it back into the shop for about 5 minutes then the service advisor took it back to say they just turned off the warning light. within a month my mechanic told me that there is a vibration in the motor. by the begining of 2006, the vibration got worse. eventually the vehicle broke down. by this time, my 75000 mile powertrane warranty had run out. my mechanic told me that there was sludge stuck in the oil pump screen and as such the oil was not circulating like it should.the night before i was supposed to take it to the dealership for diagnosis, i parked it in my neighbors driveway. woke up early,went to the truck opened the driverside door and immediately smelled / saw smoke coming from under instrument panel. all the warning and ignition lights were on and speedometer was cycling between zero and 10 mph. . i disconnected the battery, which stopped the burning. took it to dealership where they discovered that the module in the instrument cluster was burnt, and for the original problem , they found that the motor was ruined. as a result of all this i had to pay $800+ to fix the instrument cluster problem and my mechanic found a motor to replace mine at an additional $2500. i'm convinced the warning light was indication that something was wrong with the engine and had they not turned off the warning light, i would have paid enough attention to the vehicle to not wind up with a ruined engine. dealer told me that there was recall for a capacitor in the instrument cluster but the recall was done on my vehicle before i bought it. thus i had to pay for the repair out of pocket. *nm | |||
| 03/10/2006 | 20000 | 1 | 08/01/2004 |
| Dt*: the contact stated while driving 15mph the vehicle caught on fire. there is possible internal smoke damage to the contact's lungs. when the fire department extinguished the fire the police department filed a report. the fire started with the internal lights and headlights switch. the insurance company determined the vehicle was totaled and are currently inspecting the vehicle. previously, on multiple occasions the vehicle was taken to the dealership for electrical issues. the internal lights remained illuminated, the alarm turned on, and while touching the door it shocked the contact. the dealer replaced the keyless entry, an electrical part and a part in the heater. the vehicle was being taken back to the dealership when the fire occurred. | |||
| 02/11/2006 | 20700 | 10 | 05/10/2004 |
| I lease a 2004 dodge durango limited w/ a 5.7 hemi. this vehicle stalled on slick road doing approx, 35-40 mph. i tried to stop vehicle and lost control. went off road into ditch and rolled vehicle. all passengers in vehicle (4) were all uninjured. this vehicle has done this since it had 1803 miles on it. this truck has had multiple problems and has been a nightmare. this vehicle is unsafe as i have said since first episode of stalling. now this truck has approx, 21000 miles on it and this problem recurred. we are scared to drive truck. manu, says not to worry if this happens, airbags will still deploy. are you serious !! enough is enough! lets get together and make this problem known. at this point i am ready for action to be taken and all the consumers that have this problem need to unite and settle this once and for all. next time there may be a death. it may be your child. we need to stop this people !!! *nm | |||
| 02/09/2006 | 4 | 10/13/2004 | |
| Vehicle stalls, transmission quits. doesn't work. *jb | |||
| 02/07/2006 | 1 | 08/05/2004 | |
| Numerous electrical problems with 2004 dodge durango. within in 3 months of purchasing vehicle, 4 wheel drive began turning itself on without warning. this caused problems turning. vehicle was taken back to benders in clovis numerous times before computer was reprogrammed, solving the problem. in january, 2006 the check engine light came on. benders tested the vehicle and said that the computer wasn't receiving any input and it needed to be replaced. had to drive the vehicle for almost a month before they would change out the computer. problem seems to be resolved now, but i feel that there is a problem with the wiring in this vehicle to cause so many failures. *nm | |||
| 01/01/2006 | 1 | 09/25/2005 | |
| The interior light continued to stay on, and part of the dash would not light up. after checking everything, it was determined the whole electrical panel needed to be replaced. it was under warranty. it's only been a few weeks since replacement. the brakes are/ have been screeching and was told that it is the way the pads are made, etc. and when the weather is wet it is increased. just coasting they screech. *nm | |||
| 01/12/2006 | 43000 | 1 | 06/07/2004 |
| At approximately 11 pm our daughter was getting ready for bed when she heard the car alarm going off outside. as she walked out onto the deck she saw that our 2004 dodge durango was engulfed in flames. she immediately went inside and called 911. our local volunteer fire department responding in about 10 minutes after they were paged out, but it looks to be a total loss. the entire inside of our vehicle is burnt. the fire appears to have started in the dashboard area. i am the type of person who will take her vehicle in for every oil change and have asked on several occasions when doing so, if there were any recalls for this vehicle. the dealer told me that the recalls were already take care of. what am i suppose to believe now. this vehicle was parked not even 10 feet from our home, what if she had gone to bed and didn't hear the alarm? what would have happened if i lost my children and my home. this vehicle was parked and turned off for about an hour before she heard the car alarm and saw the fire. thank goodness it didn't happen while she was driving it. *nm | |||
| 08/01/2005 | 12000 | 4 | 04/15/2005 |
| Dt: the contact stated while driving at normal highway speeds the vehicle stalled without warning. when the stalling occurred the vehicle lost power. the first time this happened the vehicle was taken to the dealership for diagnostic testing. the dealer flashed the computer, and determined this would fix the problem. the vehicle operated normally for one and half months. the stalling returned suddenly without warning , and the vehicle was returned to the dealer a second time. the dealer determined the computer was bad , and it was replaced. again the vehicle operated normally for two to three months, then the stalling returned the vehicle was taken back to the dealer a third time. this time the dealer determined the egr valve was stuck . also, there was a short to the ground on the engine. the vehicle had the same type problems once again. also, dealer replaced seat belt anchorage. *ak | |||
| 01/01/2006 | 1 | ||
| 2004 dodge durange 5.7l hemi. while driving on interstate with cruise control on going 71 mph, i slowed down to exit on my exit ramp. at approximately 50 mph, the vehicle stalled (shut down) and i lost all power steering. i moved to side of road, but the vehicle in park and restarted the vehicle. *nm | |||
| 09/21/2005 | 5 | 07/16/2004 | |
| Vehicle is a police vehicle and is used on night shifts. low beam headlamps intermittently turn off for a few seconds, then turn back on. occurs occasionally, but not every night. sgt. thomas schmieder reporting the incident. *jb | |||
| 07/30/2005 | 39328 | 3 | 04/02/2004 |
| I purchased a 2004 dodge durango with the hemi engine in april of 2004. in july 2004 the check engine light came on and the engine failed immediately. i had it towed back to the dealer ship (towne & country dodge conyers ga). they fixed it and did not tell me what it was. in march 2005, the same thing happened again. this time they replaced a valve spring in the 3trd cylinder. two weeks ago, it happened again. this time they told me i needed a new battery. i complained and they recharged the old one. when i went to pick it up, there were warning lights on and the cd player did not work. they are charging me to do a diagnostic test. i have complained to dodge with no satisfaction. *jb | |||
| 07/19/2005 | 17000 | 1 | 07/09/2004 |
| Turned key in ignition and the dashboard lit up. there were even lights on the dashboard that i did not recognize. nothing worked: no ac, no gas gauge, no electric windows, no headlights (or any other lights), no speedometer, no windshield wipers. dropped durango off for service 2 days later, it sat in our driveway undriveable for those two days. chrysler reset a computer switch and informed us that the fix was temporary to get us through the weekend, for a monday appointment for service. dropped off the durango on 7/24/05 and today, 8/8/05 it is still in the shop. they had to remove a part of the computer and send it off to the manufacturer to be repaired/reset. we were told a week ago that the manufacturer doesn't have the part needed for the repair, because this has never happened before, and that it would be another week before the durango is fixed. at that time, we requested a loaner vehicle and was approved by chrysler for a loaner for a 10 day period. today is day number 7, and chrysler is predicting that the part may be delivered to them in the next few days, so maybe we'll have the vehicle prior to the weekend. at this the vehicle has been undriveable for 15 days....i'm looking into the va lemon law, and if the problem persists, may pursue that. if anyone else has had this problem we'd like to know about it. *nm | |||
| 06/26/2003 | 100 | 06/26/2003 | |
| 1. year: 2004, model/type: dodge/durango (two wheel drive, hemi, v8) purchased date/location: jun 2003/augusta dodge dealer, augusta, ga. 30907 2. defeated electronic and/or wiring causing a high safety risk while driving or to drive. issue: vehicle defeated electronic/wiring causes the remote keyless entry (key), the over head console (compass, temperature, mini-trip computer), and the heater/ac to becomes inoperative. the defeated systems, which first occurred three weeks after the purchase date and random afterwards until now, are as follow: while driving with heater/ac unit on or off, all three areas identified in the issue above becomes inoperative or shuts off. then suddenly, the vehicle (heater/ac) blower unit starts blowing, on high, hot air (20 minutes duration until now). vehicle have to be manually open by key and alarm turn off by turning the ignition (which will start the default blower to blow high hot air). note: vehicle was taken to the augusta dodge service department twice with the first visit four months after the purchase date and again to the lipsence dodge, woodbridge, va in june 2005, (703) 494-1900/492-3619 (pocs: mr. pete, service manager), however, the problem/defeat couldn't be identify because of the random occurrence. as of 20 july 2005, i returned my vehicle back to lipsence dodge because the defeated problem is continuos and now causing a high safety risk for myself and others. 3. i reported this problem (three times) to the dodge/chylser customer assistance at 1800-992-1997 (ref# 1372540) and never received any call after being told. i'm not getting any assistance but reminded that my warranty had ran out and it's on me. i request this safety issue/vehicle defeat be investigated. i hope no one else is experiencing this after getting a loan to purchase a vehicle for $41,000.00 and owe around $31,000.000 and be ditched by the product maker (dodge/chysler). jerome w. lacy sr. | |||
| 06/01/2003 | 1 | 06/01/2003 | |
| Dt: the contact owned a 2004 dodge durango. air conditioner as well as the remote control switch. malfunctioned. the system blew out steaming hot air because of a short circuit. it was so hot in the vehicle that consumer was unable to drive for a long period of time in hot weather. dealer could not find out what was the cause of the problem. . when this occurred the remote key did not work. also, all the electronic features in the vehicle stopped working. this interfered with the navigational system. consumer reported this to the manufacturer, and they have not contacted him. *ak | |||
| 10/02/2004 | 10000 | 4 | 05/01/2004 |
| Dt: vehicle has random shut off while driving at all speeds. the dealer checked the vehicle multiple times. they claimed the computer could not find the cause of the problem. . this started happening about 2 months after it was purchased. around oct 1, 2004. *ak | |||
| 08/05/2004 | 1500 | 0 | 04/05/2004 |
| My 2004 dodge durango (vin 1d8hb58d84f166952) has had an intermittent electrical distribution failure. first incident occured 4 months after purchase. it is now 14 months since purchase, the vehicle has been in for repairs 7 times, and the cause of casualty remains undetermined. this is largely in part due to daimler chrysler's inattention to maintenance procedures. they attempt to repair the symptom rather than the cause. the electrical distribution shortcoming intermittently impacts the a/c, radio, console lights, and tody... the airbags. pending the turn of the ignition key determines which system is impacted. one only needs to turn off the car and restart it to move the gremlin to a different system. also, the mechanic at greenbrier dodge claimed this to be a new electrical system that operates off of buses. more importantly, he claimed that daimler chrysler has seen occurances similar to that of my own before. this is a fire hazard waiting to happen. or, if in a crash, will my air bag work? could i be driving down the highway and my console lights go out, hiding the status of my engine (i.e., oil low, etc)? | |||
| 06/21/2005 | 10 | ||
| When the ambient temperature is above 105 deg f, the air conditioner blows out hot air. i have had the 31 mar 05 tsb fix put in place, but the ac still does not work correctly. | |||
| 05/05/2005 | 5 | 05/16/2004 | |
| We lease a 2004 dodge durango. on numerous occasions our vehicle has stalled. it would do this at different speeds, and it didn't matter the road conditions or temp. we've had it back to derby dodge in derby ct 3 times for this problem, but they have yet to identify why this keeps happening. my wife primarily uses this vehicle with our children. i am not satisfied with how dodge has assessed the situation. | |||
| 01/19/2005 | 8956 | 2 | |
| My vehicle has stalled while driving on 2 occasions. steering and braking are seriously affected. *jb | |||
| 05/30/2004 | 3 | 05/29/2004 | |
| The vehicle's radio stopped working. *nm when the consumer tried to change lanes, he noticed a delayed reaction from the time he pressed the accelerator to the response of the vehicle. on another occasion, the check engine light illuminated and the transmission down shifted for a few seconds. the consumer took the vehicle to the dealer and explained all the problems he had experienced and after a diagnostics test was done, the dealer stated the computer displayed a code and they did not know what it was so they erased it. one month later, the consumer experienced the same problem with the radio and when he attempted to place the vehicle in park, the gear shifter did not go into the park position it stayed in the reverse position. the vehicle went back to the dealer and it was discovered that 2 bolts and a bracket were missing from the transmission shifter. the consumer stated the cruise control did not and a new problem had surfaced. there was a warning light on the dashboard that read pass air bag off. *jb | |||
| 08/22/2004 | 4 | 07/18/2004 | |
| First the horn started going off all by its self and they said that happens every so often. it could be electrical they said and tried to fix it. i got my new durango back and then it over heated. i was on i-95 when then it over heated. it was towed. they said it was the electrical problum with the horn and they couldnt get it to overheat. mabey it was a glitch in the system. they said. then it wouldnt crank , three times this happend. they had to tow it. costing them a little money. well accualy it cost dodge well over 350.00 plus cost of trying to figure out whats wrong. and keeping a vehicle i pay 556.00 per mo. for. i know this may be a small problum to you but someone said something about a lemon law should be in afect. i just want my vehicile back because i still have to pay for this suv. while there( trying to figure the electrical problum out ) im tierd of this please help!!!!!!!!!! i have two kids and this is the 2nd car ive purchased. the first one i bought i was saticfied with, but got to small for my new family. i love my suv and paid 35,0000.00 and it wont even start. it drains the battery all by its self overnight.*ak | |||
| 08/10/2004 | 500 | 24 | 03/13/2004 |
| I have the 04 durango hemi with 4600 miles on it; the vehicle stalls on average twice a week on hills. the dealer can not pull off any codes from the computer and thus is not allowed by dodge to replace parts unless bad. *jb thats where the catch 22 comes in the dealer can't duplicate the problem and dodge will not let them replace parts to solve the problem. it's been in to the shop 3 times now and i keep on getting the same response from the dealer which is there is nothing they can do. it has even stalled at 55 mph while merging into traffic. *jb | |||
| 06/28/2004 | 3757 | 6 | 05/28/2004 |
| On 6/28/2004, my ac stopped blowing cold air, the airbag light came on and stayed on, and my gear shift would not go into park. i took it to the dealership and they fixed the gear shift. the ac not working is a result of an apparent computer problem that requires a software update. the software update did not fix the problem. i have taken my durango in for service 4+ times and the ac is still not fixed. it blows hot air at random. you cannot drive with the windows down because of the load noise. it hurts your ears and you have to immediately roll them up, same thing with the moon roof. the airbag light was repaired by replacing a module. the informed me that the computer was not communitcating with the airbag, resulting in the airbag light to come on. does this mean that the airbag will not deploy on impact if the computer is not recognizing that it has an airbag.*ak | |||
| 1 | |||
| Consumer stated that dealer was advised to halt sales of 2004 dodge durango by manufacturer due to fire issue. *la the consumer is concerned about a stop sale order which was issued by daimler chrysler corp for 2004 dodge durango's. it was determined by the manufacturer that a defect existed within an instrument cluster circuit board capacitor, which may overheat and catch on fire. *nm | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/24/2004 | 18196 | 7 | 05/14/2004 |
| On september 24, 2004 the battery was replaced. on december 29, 2004 the battery cable was rerouted per recall. on may 6, 2005 the vehicle overheated, the following parts were replaced the hub/drive fan, thermostat, water pump, and the spark plugs. on may 16, 2005 overheated the radiator had to be replaced. on august 12, 2005 the vehicle overheated. the following parts were replaced the heads, valves, camshaft,and sprocket. on october 18, 2005 the vehicle had squeaky brakes, brake pads replaced and rotors turned. the right rear axle leaked and needed to be replaced. on january 17, 2006 the radio cut in and out, dashboard controls were flickering on and off. no problems were found. also, i asked for the brakes to be checked for the same type of vibration. stated there was no safety issue, but rotors needed to be replaced. on january 20, 2006 the vehicle was again brought to the dealer for the radio, dashboard, and stalling. the car was kept for two days and returned without any solution. on s january 22, 2006 again my vehicle stalled at a traffic light. on january 24, 2006 was again brought in to the dealer. i spoke with the service manager on january 25, 2006 and he told me that chrysler said static electricity from the seat caused the problem. he was then advised to spray the seats with something to eliminate the static electricity. the car was to be delivered to me by an employee of the dealer, when the gentlemen arrived he told me that the car radio started cutting in and out, and the dash board went crazy, he then left with the loaner car and i proceeded to call the dealership, driver came back to pick up my car once again to return to the dealership. when he tried to start the vehicle it would not start, a technician was sent to my home to replace the battery. the battery was replaced, an vehicle was off to the dealership. *ak | |||
| 01/08/2005 | 3 | ||
| Complaint received via e-mail. since the purchase of this suv, i have had to bring the truck in for service for various things. recommended service, a fuse out of place/battery recall, and today, january 8, 2005, for a detached throttle cable, which prevented acceleration. i discovered this problem as i was attempting to accelerate at a major intersection, and obviously, i was stuck in the middle of the road. we received assistance in pushing the truck off of the road, and i called gwinnett place dodge. i explained the situation, and i was given the phone number to sw towing service. we also attempted to speak with a manager in regard to this matter.*ak | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 11/28/2007 | 49800 | 1 | 01/25/2005 |
| Tl*the contact owns a 2004 dodge durango. the contact stated that there was a fire under the hood caused by a battery cable. the failure was identical to nhtsa campaign id number 04v578000 (electrical system:battery:cables) and safety recall number d40 issued by daimler chrysler. the vehicle was repaired through an insurance claim. daimler chrysler sent an independent claims adjuster, who took a report of the incident. on december 17, 2007, the manufacturer sent the contact a response via mail that denied claim for any sort of repair reimbursement for the recall. the total estimated cost in damages was $1,870 plus towing. a police report was filed. the failure mileage was 49,800 and current mileage was 49,900. updated 01/29/08 *bf | |||
| 08/17/2006 | 64500 | 1 | 05/01/2004 |
| Dt*: the contact stated while driving 75 mph on the highway, the engine stalled without warning followed by a loss of all vehicle power. upon further inspection, the contact moved the battery cables of the battery, and the engine restarted. the manufacturer was alerted. | |||
| 08/27/2004 | 18000 | 1 | 08/26/2004 |
| Dt*: the contact stated while driving at various speeds, while applying brake pressure the vehicle lurched forward and struck an oncoming vehicle. the vehicle sustained damage to the front end. a police report was taken. there were no injuries. the vehicle was taken to the dealership for inspection. upon inspection, the dealership was unable to duplicate the problem. the vehicle was taken to an independent repair shop for further evaluation. the contact indicated the crash was caused by mechanical failure in the vehicle. the contact was never notified of the mechanical failure. also, the contact did not receive nhtsa recalls o4v0120000 concerning vehicle speed cables; o3v528000 concerning electrical system wiring , and o4v578000 regarding battery cables. the contact felt aforementioned recall failures could have caused the accident. *ak | |||
| 01/01/1901 | 1 | ||
| Recall campaign: the consumer was unable to had the d40 safety recall done due to lack of parts. *nm *nm | |||
| 08/22/2004 | 4 | 07/18/2004 | |
| First the horn started going off all by its self and they said that happens every so often. it could be electrical they said and tried to fix it. i got my new durango back and then it over heated. i was on i-95 when then it over heated. it was towed. they said it was the electrical problum with the horn and they couldnt get it to overheat. mabey it was a glitch in the system. they said. then it wouldnt crank , three times this happend. they had to tow it. costing them a little money. well accualy it cost dodge well over 350.00 plus cost of trying to figure out whats wrong. and keeping a vehicle i pay 556.00 per mo. for. i know this may be a small problum to you but someone said something about a lemon law should be in afect. i just want my vehicile back because i still have to pay for this suv. while there( trying to figure the electrical problum out ) im tierd of this please help!!!!!!!!!! i have two kids and this is the 2nd car ive purchased. the first one i bought i was saticfied with, but got to small for my new family. i love my suv and paid 35,0000.00 and it wont even start. it drains the battery all by its self overnight.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 01/08/2005 | 3 | ||
| Complaint received via e-mail. since the purchase of this suv, i have had to bring the truck in for service for various things. recommended service, a fuse out of place/battery recall, and today, january 8, 2005, for a detached throttle cable, which prevented acceleration. i discovered this problem as i was attempting to accelerate at a major intersection, and obviously, i was stuck in the middle of the road. we received assistance in pushing the truck off of the road, and i called gwinnett place dodge. i explained the situation, and i was given the phone number to sw towing service. we also attempted to speak with a manager in regard to this matter.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 01/01/2008 | 50000 | 1 | 06/10/2005 |
| My 2004 dodge durango has 55,000 miles on it. both keyless entry fobs quit working. the only way to unlock my truck is manually, via turning the key in the door. every time you do that, the alarm goes off. i researched this online, to find out that a lot of people have the same problem, even cars still under factory warranty. (those under warranty, said dodge wouldn't fix them). this is completely unacceptable. there's no reason dodge can't have a recall and fix this key issue. i just got off the phone with dodge customer relations and got nowhere. no help, no information on how to fix it, and certainly no recall. *tr | |||
| 02/12/2008 | 84700 | 3 | |
| Stalling while turning right. *tr | |||
| 01/01/2007 | 37000 | 200 | 07/10/2006 |
| Tl*the contact owns a 2004 dodge durango. the contact stated that the cd player does not work and there is a continuous clicking sound when the key is removed from the ignition. the vehicle was taken to the dealer twice. the vehicle is included in recall number g07 and the repair work was performed; however, the failure still persists. the current mileage was 39,000 and failure mileage was 37,000. | |||
| 06/09/2004 | 2000 | 7 | |
| Instant stalling, whether turning or going straight. warm or cold doesn't matter. dealer has no clue. | |||
| 06/08/2005 | 21000 | 1 | 01/31/2005 |
| Engine stalled while at low speed on a small incline approaching a stop sign. | |||
| 03/15/2005 | 4 | 03/11/2004 | |
| The consumer stated at any given time no matter if driving for days or hours sometimes the vehicle won't start, it acted as if it was out of gas. it wouldn't start three times, the fourth time it did start like it wasn't getting enough gas. everything was dead, the consumer waited a few minutes and it started without ant problem, haven't had a problem since then. two months ago it started happening. no problem since then, and it was worse this time than the first time. dealer told him to turn key 1/2 way and wait about a few seconds, then start the motor. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 03/01/2008 | 28975 | 1 | 06/06/2004 |
| Driving , when car started missing, check engine light came on, took to chrysler dealer, had to replace ignition coil, service manager says water entered into it and caused failure, car has 28,900 miles on it, i think it is a defect that should of been repaired at no cost, i have old part. *tr | |||
| 01/15/2005 | 3000 | 2 | 12/28/2004 |
| While driving the vehile on the highway around normal operating speeds vehicle started to hesitate and engine light came on. this happened before i made my first payment. it has been repaired through warranty but is stating to hesitate and go out again. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/01/2008 | 50 | 1 | 02/02/2006 |
| Veh problem on 1/1/08 -- 2004 dodge durango http://www.datatown.com/chrysler/ 1/3/08: called chrysler dealer | |||
| 07/17/2006 | 54000 | 1 | 03/10/2004 |
| Dt*: the contact stated the vehicle caught on fire in the driveway without warning. the fire department extinguished the fire and a report was filed. the dealer determined the cause of the fire was the wiring harness. | |||
| 08/27/2004 | 18000 | 1 | 08/26/2004 |
| Dt*: the contact stated while driving at various speeds, while applying brake pressure the vehicle lurched forward and struck an oncoming vehicle. the vehicle sustained damage to the front end. a police report was taken. there were no injuries. the vehicle was taken to the dealership for inspection. upon inspection, the dealership was unable to duplicate the problem. the vehicle was taken to an independent repair shop for further evaluation. the contact indicated the crash was caused by mechanical failure in the vehicle. the contact was never notified of the mechanical failure. also, the contact did not receive nhtsa recalls o4v0120000 concerning vehicle speed cables; o3v528000 concerning electrical system wiring , and o4v578000 regarding battery cables. the contact felt aforementioned recall failures could have caused the accident. *ak | |||
| 04/15/2005 | 8000 | 09/28/2004 | |
| Vehicle stalls without warning | |||
| 06/29/2004 | 35000 | 12 | 11/22/2003 |
| While driving transmission light and engine light appeared on the dashboard and remained on. consumer drove the vehicle to dealer for inspection, and mechanic determined that the wires needed to be replaced. consumer informed the mechanic that this problem still occurred, and had not been resolved. *ak new electric harness were replaced due to metled wires. 2 recalls found by the consumer: one on wiring under the dash, and the other on accelerator cable. consumer made 10 visits to the dealer. *la | |||
| 05/17/2004 | 12 | 11/22/2003 | |
| When driving at an undetermined speed, the transmission light appeared on the dashboard. the consumer took the vehicle to the dealership for inspection, however, the mechanic could not duplicate the problem. *ak after the fifth visit to the service dealer (desoto mall), the transmission light had not come back on. the shifting light had come on and the consumer had taken the vehicle to the service dealer (central maine dodge) and after three visits to them, they found melted wires and a bad sensor. the wires had holes in them. chrysler would do nothing to help resolve this problem. a transmission sensor was placed in the vehicle. (the shift indicator stayed on intermittently along with all of the other lights & the transmission range sensor rationality wires were damaged and melted on the catalytic converter) also the engine had come on and the vehicle jumped forward. *sc *jb | |||
| 01/20/2004 | 500 | 1 | 01/14/2004 |
| Following the throttle casing recall on my dodge durango 2004 slt 4.7 l a few days after i purchased the vehicle, my engine light came on...no prob per the dealer. following week i noticed that gas mileage was below 10mpg's which was abnormal but dealer stated that it would get better. a few days later while accelerating on interstate 80 the engine started bucking and chugging and the engine light came on and started blinking..... i pulled to the shoulder and turned off vehicle. i got the vehicle to the dealer and they found from the computer that the cylinders were misfiring. they pulled the plugs out of the block and noted rust and corrosion along with oxidation covering the sparkplugs and the extension tubes holding the spark plugs. they found that water was getting into the firing area of the sparkplug . however, it was said to me by the warranty manager from the northeast business center for chrysler that he had my photos sent to detroit and that engineers were now designing a deflector shield for these durangos which would somehow keep water from getting to places it should not be. as a certified safety professional, #9937, i investigate fatalities and injuries regularly. it is my job to try to arrive at the root cause of accidents and incidents. in this case, a service manager from corigliano dodge, believe other vehicles may have this problem and that it could be related...that is the water not being kept way from the innerds of the engine...could be related to the throttle cable getting water in it and when subject to freezing temps, it could stick causing an accident. water in an engine here got the throttle to stick when mixed with cold temperatures. it got my engine cylinders to misfire and what about steering or electrical fires. chrysler must have some oversight from your agency on this and please contact me so i can email digital photos to you that i took that day in the corigliano dodge of boonton , nj shop. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 09/28/2007 | 65554 | 2 | 10/13/2006 |
| 2004 dodge durango slt. water leaking into junction block. possible wire harness damage maybe more damage. not sure where water is leaking in. this cost to much to find out and fix. vehicle is still in the shop. *tr | |||
| 03/23/2007 | 50000 | 1 | 07/21/2004 |
| Tl*the contact owns a 2004 dodge durango. the inner compartment of the vehicle began to burn and the vehicle was completely destroyed. the contact stated that the vehicle was remedied in july of 2006 due to recall # 04v578000. the previous owners had the vehicle remedied by the manufacturer due to recall # 03v528000. the manufacturer refused to disclose the cause of the fire. the current and failure mileage were 50,000.*ak | |||
| 03/22/2007 | 36000 | 1 | |
| Tl* - the contact owns a 2004 dodge durango. the vehicle was parked and the door was opened, but the interior lights did not turn off once the door was closed. the ignition had been turned off and turned back on, but the interior lights did not turn off. the battery was disconnected. the next day the vehicle was started and the interior lights stayed on. the vehicle was taken to the dealer, who stated that there had been a fire because the circuitry was melted. the failure mileage was 36,000. recall 07v092000 was for the electrical system. the dealer advised the c ontact that the this vehicle is not involved in the recall due to the vin. the dealer will not release the vehicle to the contact because it was unsafe to drive it. the dealer would not repair the vehicle at his cost because they did not have authorization. the current and failure mileage were 36,000.*ak | |||
| 03/02/2007 | 40488 | 4 | 09/01/2004 |
| On march 2, 2007 i got in my 2004 dodge durango limited (hemi) to take my kids to school, i noticed my radio had no sound, the power came on, but no sound at all was heard. after i drove about 1/2 of a mile the speedometer and tachometer gauges started acting erratic, jumping up and down, the radio came back on for a few seconds, then cut out again. the overhead temp control was jumping from 54 degrees to negative 40!. my airbag light came on and stayed on as well as the etc light. after dropping my kids at school, i have not drove this truck, with less than 41000 miles. after reading that fires have started in many other 2004 durango's, i would like to know why my truck has not been issued a recall, what are they waiting for? i can not put my kids in this truck. in october 2006 my truck was leaking from above my drivers side door (34713 miles), we took it to the dealer and they had to re-seal seams above my door as well as other possible areas water could be getting in, one week later my truck started stalling at stop signs, my husband took it do the dealer again (35050 miles) the dealer schaefer and strohminger dodge whitemarsh of course tells us that it is lack of maintenance (not true) and we need the throttle body cleaned ($169.00 and a tune up $182.00) yet just the week before when my truck was there they did the multi-point inspection report and checked that everything was fine. after doing research i found out the issue with the leak above my door was sent out as a customer satisfaction notification no. d10, dated march 2004, why didn't i get this notification? better yet, why didn't the dealer fix this before i bought it in sept. 04? what good is the warranty from them when everything is denied? i will never buy a dodge/chrysler vehicle again. i have had many vehicles and never had an issue with a dealer not honoring a warranty and fixing problems, this is ridiculous and unsafe. *jb | |||
| 02/10/2007 | 42500 | 1 | 03/17/2005 |
| My 2004 slt dodge durango was serviced for a routine oil change @42000 miles and the dealership did a routine point check evaluation. on feb. 10, 2007 @ 10:45 am while stopping at a traffic light, the vehicle began to lose speed before coming to a complete stop, the engine stopped responding & the panel lights started blinking on & off, then a burning smell started & smoke started to come out of the drivers panel and i exited the vehicle before physical harm could be done to me. i called 911 and they had the fire department to respond. my vehicle was completely engulfed with flames before they arrived. the entire interior of the vehicle was burned beyond recognition. it was extremely unnerving to be a part of this,i had not had any problems out of my vehicle before this horrible incident. it is just unthinkable to realize that i have been driving my two kids in my durango every day for the past 2 years and thanks to the lord above that they were at home on this morning, while i went to pick up the girl scout cookie orders for my daughter, which were in the back of the durango when it went up in smoke. this incident will financial impact my family greatly. the car is now a total loss. *jb | |||
| 12/21/2006 | 59000 | 1 | 12/09/2005 |
| 04 dodge durango hot electrical smell under the dash. heating and cooling control lights don't work and interior lights when don't work correctly, hatch door light stays on all the time, i had to pull the bulb out, drains battery. cd player don't work properly. recall campain id number 03v528000. when i contacted chysler the said that my vin number was not on the recall list. *nm | |||
| 01/09/2007 | 42000 | 1 | 08/25/2004 |
| An instrument cluster circuit board capacitor caused the dome lights to remain on and the battery to die. there is a recall for this but my vin is not included in recall number c43. *jb | |||
| 09/30/2006 | 25000 | 1 | 06/18/2005 |
| While traveling we returned to the hotel from dinner approx. 9:10 pm local time. at 11:15 pm we were contacted by the front desk informing us our vehicle was on fire. going out to the durango a police officer was extinguishing a fire inside the passenger compartment. the fire department arrived and finished putting out the fire. the fire chief and visual evidence clearly indicated the fire started in the area of the instrument cluster. the fire destroyed the panel and center console, broke out the windshield and set off the drivers side airbag, and melted the interior trim and headliner as far back as the rear seat. the vehicle is likely a total loss. this appears to be the issue covered by daimler chrysler recall c43 but no notice of the recall has ever been received. the vehicle was bought used from a dodge dealer in summer 2005 and has been in the dealer for service at least once. *jb | |||
| 08/02/2006 | 24400 | 1 | 09/28/2004 |
| Fire under dash, driver side. *jb | |||
| 06/23/2006 | 23500 | 1 | 08/13/2004 |
| June 23, 2006 my daughter bailey chapman was participating in the 2006 7-11 soccer tournament at the saginaw township soccer complex located in saginaw township, michigan. the soccer complex is located off of mccarty road between bay road and mackinaw. her team was scheduled to play at 7:30pm. we were instructed to be at the complex forty five minutes prior to game time. we departed our home at 6:30pm for the 10 minute drive to the complex. we parked in an overflow tournament parking lot to the east of the complex. the lot was located off of mccarty road between cabaret trail w. and fortune blvd. we pulled off mccarty road and parked at approx. 6:45pm. as i turned the vehicle ignition off, my wife and i noticed smoke coming from underneath the dash board. it appeared that the smoke was coming from the instrument panel. at that point, my wife and i instructed the two older children to exit the vehicle immediately. my wife assisted our 4 year old out of her car seat. once everyone had cleared the vehicle, i opened the hood of the vehicle to check for smoke in the engine compartment. i saw no smoke in the engine compartment. although, i did see a small amount of smoke coming out of the vents located near the windshield wipers. i then proceeded to the passenger side of the vehicle. at this time the smoke went from a white/grey color to black. my first response was to order my family to move away from the vehicle. i then called 911 at 6:48pm to report a potential fire in the vehicle. shortly after the call to 911, a round flame shot through the dash (behind the driver instrument panel) to the windshield glass. at this point i instructed my family to get as far away from the vehicle as possible. i made a second call to 911 to report that the vehicle was now on fire. the vehicle was entirely burnt within 10-12 minutes. *nm | |||
| 05/31/2006 | 1 | 05/10/2004 | |
| My 2004 dodge durango caught fire while parked in my carport overnight. the fire started in the dash on the drivers side of the car. i contacted dodge/ chrysler about the problem. the only response from them was claim is denied. i wasn't filing a claim, i was contacting them to see what they could or would do as far what had taken place because of the fire possibly due to a defective part and of course safety was a concern. considering the car caught fire in the carport and could have blown up and my house could have burn down while we was all asleep. thanks. *nm | |||
| 03/29/2006 | 47000 | 1 | 12/22/2003 |
| Dt*: the contact stated after starting the engine, all of the interior lights illuminated and remained on. afterwards, the interior lighting went out without warning and would not re-illuminate. the vehicle is currently at the dealership awaiting inspection. there is a nhtsa recall, # 03v528000, regarding the electrical system. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 4/11/2006 - *nm | |||
| 02/13/2006 | 50000 | 1 | 05/22/2004 |
| Vehicle caught fire inside the instrument cluster on the driver's side dashboard. the vehicle burned to the point where it was totaled by the insurance company. *nm | |||
| 02/12/2006 | 46000 | 1 | 01/12/2004 |
| Cluster panel for instrument panel fire under hood. *nm | |||
| 01/26/2006 | 1 | 09/13/2005 | |
| I was driving on the expressway and dome light came on, and it would not turn off. about a minute later smoke started coming out of the instrument panel and within seconds the whole dashboard was on fire. the car was totaled. this happened while i was driving and i barely made it out w/o getting burnt. *ak | |||
| 09/24/2004 | 18196 | 7 | 05/14/2004 |
| On september 24, 2004 the battery was replaced. on december 29, 2004 the battery cable was rerouted per recall. on may 6, 2005 the vehicle overheated, the following parts were replaced the hub/drive fan, thermostat, water pump, and the spark plugs. on may 16, 2005 overheated the radiator had to be replaced. on august 12, 2005 the vehicle overheated. the following parts were replaced the heads, valves, camshaft,and sprocket. on october 18, 2005 the vehicle had squeaky brakes, brake pads replaced and rotors turned. the right rear axle leaked and needed to be replaced. on january 17, 2006 the radio cut in and out, dashboard controls were flickering on and off. no problems were found. also, i asked for the brakes to be checked for the same type of vibration. stated there was no safety issue, but rotors needed to be replaced. on january 20, 2006 the vehicle was again brought to the dealer for the radio, dashboard, and stalling. the car was kept for two days and returned without any solution. on s january 22, 2006 again my vehicle stalled at a traffic light. on january 24, 2006 was again brought in to the dealer. i spoke with the service manager on january 25, 2006 and he told me that chrysler said static electricity from the seat caused the problem. he was then advised to spray the seats with something to eliminate the static electricity. the car was to be delivered to me by an employee of the dealer, when the gentlemen arrived he told me that the car radio started cutting in and out, and the dash board went crazy, he then left with the loaner car and i proceeded to call the dealership, driver came back to pick up my car once again to return to the dealership. when he tried to start the vehicle it would not start, a technician was sent to my home to replace the battery. the battery was replaced, an vehicle was off to the dealership. *ak | |||