Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
12/19/20121100001
 The mechanism on the seatbelts that locks the seatbelt during a sudden stop or crash is made of plastic. they break easily especially after a few years of use. there are 7 seat belts in my 2005 dodge durango. three of them broken in this fashion. i contacted dodge who refused to assist me in having the vehicle repaired. *tr
12/19/2012110000
 The mechanism on the seatbelts that locks the seatbelt during a sudden stop or crash is made of plastic. they break easily especially after a few years of use. there are 7 seat belts in my 2005 dodge durango. three of them broken in this fashion. i contacted dodge who refused to assist me in having the vehicle repaired.
04/10/2009950001
 The seatbelt buckles in the 2nd row seats have broken. the plastic part on the buckles that makes the belt stay tight for a car seat has cracked on one and totally broken off on the other. i do not feel safe putting my child in the seat due to the belt not tightening. the dealer assured me that the belt is still safe for a child that is not in a carseat, but i do not feel it is safe. i have not gotten it fixed yet due to funds being available we just use the other seats. please investigate this. they should recall vehicles that do not have safety belts that hold up to daily use. *tr
03/15/2008320001
 I have a 2005 dodge durango limited w/ hemi. we purchased this vehicle used w/ 26,000 miles on it a year and 4 months ago. i have experienced several problems w/ it: broken remote keys-the remote locking devices on both keys are now dysfunctional due to the solder that holds the battery in place breaking. i cannot lock/unlock vehicle from outside and when it is locked from inside prior to exiting, upon re-entry, the alarm sounds until key is put into ignition and vehicle is started. the amount of money to replace these keys is outrageous!!!! windows shaking while rolled down-anytime any of the windows are rolled down they shake violently w/ in their casing. there is also quite a bit of wind noise heard when windows are rolled up completely. had dealership look at it but they could not determine there was a problem. navigation system-the main knob has become almost dysfunctional. it seems that it is sticking out farther than it once had. with out use of this knob, the entire nav system is virtually unusable. seatbelt cover-drivers side plastic dust cover where seatbelt goes into seat came off and the plastic around it has a crack in it. there is quite alot of dust building up inside the seatbelt mechanism. liftgate screws falling out-this has happened a dozen times regardless of how many times they are tightened. it is the screws that hold the plastic on the inside of the liftgate-where the closing handles are located. broken pin on accelerator pedal-dealer calling this a push nut pin and it is what attaches the accelerator to the arm. dealership certain it is a part malfunction however chrysler refusing to repair. underside steering wheel radio control-the left button that changes the pre-set radio stations as well as which disk is playing in the cd changer is sticking. if you just barely touch it the stations/cd's change continuously. in order to get it to stop, you must depress it very hard while moving it back and forth. *tr
04/06/200869000104/01/2006
 Tl*the contact owns 2005 dodge durango. the contact stated that the rear and front passenger side seat belt would not release. as of april 7, 2008, the dealer had not inspected the vehicle. the current and failure mileages were 69,000. the vin and engine size were unavailable.
12/10/2005300001
 Tl*the contact owns a 2005 dodge durango. he stated that the dust cover for the seat belt popped off which caused dust to gather between the seat belts. he felt that over time dust would accumulate and prevent the seat belts from operating correctly. the dealer was unable to provide any assistance. the failure mileage was 30,000 and the current mileage was 59,000.
SEAT BELTS - FRONT - WARNING LIGHT/DEVICES
07/30/2005311/16/2004
 Dt: the contact stated the sun roof was making a noise. he took the vehicle to the dealership and they replaced the sun roof. after replacement rain leaked in through the sunroof assembly and flooded the vehicle. the sun roof was replaced again and the noise returned. additionally, the seat belt light came on while the seat belt was in use. the dealership disconnected the sensor, and ordered replacement parts for the entire seat belt assembly. the air bag light came on with no warning. the dealership ordered parts for repair of the air bag. *ak