Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
0500403/14/200510013792Rapid response transmittal #05-004. a pillar trim panel that has incorrect retainer clips. *sc04/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
03/15/2008320001
 I have a 2005 dodge durango limited w/ hemi. we purchased this vehicle used w/ 26,000 miles on it a year and 4 months ago. i have experienced several problems w/ it: broken remote keys-the remote locking devices on both keys are now dysfunctional due to the solder that holds the battery in place breaking. i cannot lock/unlock vehicle from outside and when it is locked from inside prior to exiting, upon re-entry, the alarm sounds until key is put into ignition and vehicle is started. the amount of money to replace these keys is outrageous!!!! windows shaking while rolled down-anytime any of the windows are rolled down they shake violently w/ in their casing. there is also quite a bit of wind noise heard when windows are rolled up completely. had dealership look at it but they could not determine there was a problem. navigation system-the main knob has become almost dysfunctional. it seems that it is sticking out farther than it once had. with out use of this knob, the entire nav system is virtually unusable. seatbelt cover-drivers side plastic dust cover where seatbelt goes into seat came off and the plastic around it has a crack in it. there is quite alot of dust building up inside the seatbelt mechanism. liftgate screws falling out-this has happened a dozen times regardless of how many times they are tightened. it is the screws that hold the plastic on the inside of the liftgate-where the closing handles are located. broken pin on accelerator pedal-dealer calling this a push nut pin and it is what attaches the accelerator to the arm. dealership certain it is a part malfunction however chrysler refusing to repair. underside steering wheel radio control-the left button that changes the pre-set radio stations as well as which disk is playing in the cd changer is sticking. if you just barely touch it the stations/cd's change continuously. in order to get it to stop, you must depress it very hard while moving it back and forth. *tr
05/03/20061
 2005 dodge durango - when a window or sun roof is opened independently it creates extreme air buffeting which has a direct effect on the occupants ears. this extreme pressure is painful and very distracting to the operator of the vehicle. although briefly identified in the owners manual, with little concern, this is a serious safety concern. no mention of this buffeting issue at time of sale. *jb
03/01/20054261101/20/2005
 Sun roof was leaking, the hoses were plugged up, vehicle brand new. water leaked through the electrical component in roof, where digital information displayed. they order parts, had three of the tubes/hoses, but one on national backorder. *nm
01/20/2006260001
 My 2005 dodge durango has excessive wind noise in the cabin when driving above approximately 45 miles per hour. the noise is particularly pronounced when driving in a moderate head or cross wind. at highway speeds in a moderate head or cross wind it is impossible to carry on a normal conversation within the cab of the vehicle due to the magnitude of the wind noise. the wind noise seems to be originating primarily from the front door seals. both of the front doors can be seen flexing when driving with a head or cross wind. the noise can be lessened by pulling in with considerable force on the door while driving. this is the highest level of wind noise i have ever experienced in any vehicle i have driven and i have been driving for nearly 25 years. in the absence of a head or cross wind or at low speeds the vehicle has a very quite interior. i have taken the vehicle to the dealer twice without resolution to the problem as of yet. *jb
12/15/2005673112/03/2005
 Dt: the contact stated while driving at 65 mph she rolled down the rear windows and the vehicle shook violently. the vibration was so severe that there was a gap between the driver's side door and the frame. the dealer indicated the vibration was normal and referred to it as the tunnel effect. the manufacturer was in agreement with the dealer and offered no solution. *ak
07/07/2005100
 I have a 2005 dodge durango. the way the vehicle is engineered there are serious blind spots. this is observed when the drive looks to his right. the passenger side b pillar is in their direct view. the way the front cockpit is designed you can't see overhead street lights while stopped or approaching a stop bar. there are also blind spots to the passenger side and rear and driver's side rear of the driver. *nm
01/01/2005112/06/2004
 When consumer rolls the windows down in the 2005 dodge durango the whole vehicle shakes.*mr consumer states that when windows are down the passengers in the vehicle ears hurt. service manager was able to replicate the problem but refused to fix the problem, saying it was an engineer problem and told consumer to just roll the front window down. consumer feels this is a major safety problem and needs to be addressed before someone gets hurt, or in an accident.*sb
STRUCTURE - BODY
04/16/2012
 I just purchased this vehicle used from a certified chrysler dealership. before finalizing purchase, the dealership filled the gas tank for us. the sales manager noted that he needed to clean up the side of the vehicle--that the gas pump had overflowed. 2 days later when i went to fill up the tank, i had the same issue--the gas tank overflowed. i have looked this issue up online and it seems there was a recall for only a select set of vin numbers. according to chrysler, my vehicle was not a part of the recall. clearly, my vehicle should have been included. it appears the fix to this issue is to replace the gas tank. also, it is now clear to me that the 2 small rust bubbles near the gas tank are being caused by gas overflowing every time somebody fills up the vehicle. this is a safety issue and should be fixed by the chrysler corporation.
07/24/2011136000
 We recently purchase a 2005 dodge durango v-8 hemi. within 2 weeks of having it i noticed there was a considerable amount of noise coming from the driver's side door. it sounds as the the door isn't closed all the way, but when i goto to re- shut it to make sure it is closed, it still sounds like it is open. then my 2 year old son had rolled his window down the same time i had and my driver's side door began to shake violently. i literally thought the door would fly off and smack into a another car/ bicyclist on the highway while i was driving! this is a major defect that needs to be corrected right away! from reading other reviews online of the exact same thing happening, it is obvious it is a problem with a lot of these vehicles and i can inly hope that dodge will take it upon themselves to resolve this matter! i am so upset about this situation, i have an infant son and a 2 year old and the thought of being in a wreck or hurting someone else is mind boggling and i cannot understand why if so many people have already complained about this, why it has not been fixed. i hope that dodge doesn't see this as a minor defect and fixes it before someone gets killed!