Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180010607/12/20061800106A10020282Starscan@/starmobile abort recovery procedures. *tt08/30/2006
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
240130508/04/200510016603Air conditioning (a/c) cooling coil odor. *tt09/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
09/23/2009370001
 2006 dodge durango has had multiple engine & electrical problems within 6 month period. first car lost all power while driving at 35 mph, took all strength to get car to shoulder of the road w/o power steering & locked steering column. local mechanic said that computer was fried & covered under emissions warranty. towed to dodge dealership who said there was not a computer problem, just cam shaft needed replacing & recall on instrument panel cluster. after $450 repair for cam shaft & tow, a week later car started having electrical problems. aprox every other time i would start car, the radio & electrical display (clock) on radio would not work--appeared to not get power. six weeks later, check engine light came on again. by this time, original dodge dealership had been closed, so went to another dodge dealer for service. they found another wiring problem with engine. could not identify problem with audio/clock. check engine light went on about 2 months later. this time local mechanic advised it was a fuel pump problem. replaced fuel pump, checked fuse & still could not identify problem with audio/display. 9 days later went to start car in the am, and electrical seemed to sputter (lights, instrument pane, wipers, radio) but car would not start. starter does not appear to be engaging the engine at all. diagnosed as started motor problem, starter motor replaced, but car still not fixed. then told battery terminals & cables needed to be replaced. car now starts, but audio/display issue still unresolved. concern that there is a larger problem with the electrical system of this vehicle, which is the root cause of all recent problems. getting scared to drive this car on interstate or in any level of traffic for fear that it will stall out or lose power during operation again. the car only has 42,000 miles on it. first problem started with 37,000 miles on vehicle. i hate this car!!!!! *tr
04/18/20061002504/15/2006
 Intermittent and spontaneous activation of the windshield wipers and washers during operation of the steering wheel under normal driving conditions. steering wheel sound system controls work erratically or in reverse of normal function. ignition remains engaged until switch is recycled. seems to be low temperature related( happens more often in the cooler am). vehicle has been to the dealer multiple times for repair attempts. clock spring,multifunction switch,individual audio controls, and the front control module have been replaced under warranty by the dealer with out correcting the problem. dealer states that chrysler will not authorize additional diagnosis. i am concerned that this is an electrical short in the steering column that may result in air bag deployment, or a vehicle fire, and injuries to my family. chrysler reps will not address the problem when i have repeatedly attempted to contact them via their hotline at 1-800-992-1997. *nm
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/05/2006107/03/2006
 A/c in my brand new 2006 dodge durango doesn't cool down properly during daytime operating hours. we live in texas and we bought our durango in july of this year. my vehicle is equipped with dual a/c. we took it back to the dealership complaining that the conditioned air from the vents, even when the control is in the max position, is only ambient at best. i know what cold air feels like! this is texas! their response was that because of all the glass and large front windshield causes the interior to heat up and it takes a long time for the vehicle to cool down. however the a/c cools down the interior of the vehicle very rapidly in the early morning and late evening hours of the day when the sun isn't as intense. *nm
08/06/2006106/26/2006
 Air conditioning not cooling properly. tested vent temperatures in identical conditions using an infrared temperature probe and a normal analog temperature probe. used 1997 mercury mountaineer in test with my new 2006 dodge durango. tested initial left center vent temp and the temp after 1, 2, 3, 4 and 5 minutes using the dash vents only and max cool and max fan. the nine year old mountaineer vent temp was 9 or 10 degrees cooler after 5 minutes. the older vehicle cooled faster and provided colder air temps. this testing was done after noticing the durango wasn't cooling as well as my old mountaineer. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/10/2007110001
 I've had problems with this vehicle since i bought it. somedays the truck won't crank, check engine light goes on and off took it so salisbury dodge kept my vehicle for 4 days gave it back to me said they couldn't find anything wrong with it said they turned the light off for me 2 weeks later same problem like truck not getting gas, truck just cut off on me and my family while driving down the highway. took it to dealership where bought kept vehicle for almost 2 weeks catalytic converter was bad every since they gave me vehicle back which has been about 2 months still having problems radio turns by itself hit bump the truck turned off almost got rear ended trying to pull to shoulder, check engine light goes on and off, every time i call the dealership to get appt they say they can't give me one i just need to drop the truck off and they will get to it when they can,so what do i suppose to do until they can see what's going on i can't afford to pay for a rental they don't want to assist me with that. i'm really scared for my family safety i'm still having problems with the steering sometimes when i make a turn it doesn't turn correctly it's scary i really need some assistant. *tr