Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
11/12/201285000
 Tl* the contact owns a 2006 dodge durango. the contact stated that while driving 45 mph, the vehicle stalled and caused the contact to lose control of the vehicle, crashing into a wall. the contact sustained injuries to the shoulder. the air bags failed to deploy and the seat belts did not restrain the contact. the contact called roadside assistance and they disconnected the battery. the vehicle was towed to the contact's home. the manufacturer advised that they would investigate the crash and the vehicle was towed to a dealer. the dealer determined that the air bags did not deploy because the speed of the vehicle did not trigger air bag deployment specifications. the failure mileage was 85,000.
08/01/20071
 We have owned our 2006 dodge durango since march 2007. during these 2 1/2 years we have had 3 seatbelt malfunctions. the first seatbelt to break was the drivers side rear passenger seatbelt. the plastic holding the buckle in place broke off, it was replace under warranty at our local dodge dealership. this happened sometime in 2007. the second seatbelt to break was the passenger side rear seatbelt. it did the same things as the previous seatbelt. it has not been replaced and we still have the broken part available. this happened sometime in 2008. the third seatbelt to break is the front passenger side seatbelt. it has broken in the same fashion as the first two. the plastic part that holds the buckle onto the seatbelt has broken. this causes the belt to slide around and not stay snug while it is buckled. this happened in august 2009. it is a very big safety concern because 3 of our seatbelts have done this. i expect to have a seatbelt that will keep me and my family safe while driving and these seatbelts are not doing their job. *tr
05/17/200938000
 Tl*the contact owns a 2006 dodge durango. while driving 20 mph, the contact struck another vehicle that drove through a yield sign. she was unaware if her vehicle was destroyed. the air bags failed to deploy and the front passenger side seat belt snapped. the vehicle was unable to be driven after the crash. there were no injuries and a police report was filed. prior to the crash, the starter and ignition were replaced in the vehicle. the vin was unknown. the current and failure mileages were 38,000.
06/01/20081
 Seat belts cannot handle stress when they are used to install a child's car seat. the plastic locking clip has been broken, replaced, and rebroken. *tr
SEAT BELTS - INTEGRATED CHILD SEAT
06/01/20081
 Seat belts cannot handle stress when they are used to install a child's car seat. the plastic locking clip has been broken, replaced, and rebroken. *tr