Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/16/2012 | 73000 | 1 | |
| We were driving our 2006 dodge durango for about 5 minutes when all of a sudden the dash board lights started flashing. my husband was able to veer off the road on a side street and coast down into a parking lot. by this point the car was completely unresponsive. smoke started to come out of the vehicle vents on the dashboard. we thought maybe a part broke at first. my husband opened the hood and there was no visible fires and not a lot of smoke. smoke started coming more and more quickly out of the vents. we got our 3 children out of the car. by this point smoke was billowing out. my husband ran into a building and called for help. the business gave us a fire extinguisher and called the fire department. as my husband ran back to the durango flames he saw the dashboard start to collapse. next thing we knew flames were flying up the front window. he used the fire extinguisher on it. the fireman arrived and helped make sure the fire was completely out. *tr | |||
| 06/16/2012 | 73000 | ||
| We were driving our 2006 dodge durango for about 5 minutes when all of a sudden the dash board lights started flashing. my husband was able to veer off the road on a side street and coast down into a parking lot. by this point the car was completely unresponsive. smoke started to come out of the vehicle vents on the dashboard. we thought maybe a part broke at first. my husband opened the hood and there was no visible fires and not a lot of smoke. smoke started coming more and more quickly out of the vents. we got our 3 children out of the car. by this point smoke was billowing out. my husband ran into a building and called for help. the business gave us a fire extinguisher and called the fire department. as my husband ran back to the durango flames he saw the dashboard start to collapse. next thing we knew flames were flying up the front window. he used the fire extinguisher on it. the fireman arrived and helped make sure the fire was completely out. | |||
| 07/01/2011 | 110000 | ||
| Tl-the contact owns a 2006 dodge durango. the contact stated that while driving, the vehicle stalled. the contact waited fifteen minutes before she was able to restart the vehicle. the engine warning light was illuminated. the vehicle was inspected at a repair shop and the failure was found in the throttle position sensor as well as the electronic stability control sensor. the vehicle was repaired by replacing the sensors and the ignition switch; however the failure recurred constantly. the manufacturer was not made aware of failure. the failure mileage was 110,000 and the current mileage was 127,000. sm. | |||
| 07/01/2011 | 110000 | ||
| Tl- the contact owns a 2006 dodge durango. the contact stated that while driving the vehicle stalled, and shut off completely. the contact waited fifteen minutes before she was able to restart vehicle. the engine warning light was illuminated. the vehicle was inspected at the repair shop, and failure was found in the throttle position sensor and the electronic stability control sensor. the vehicle was repaired by replacing the sensors and the ignition switch; however failure recurred constantly. the manufacturer was not made aware of failure. the current mileage was 127,000. the failure mileage was 110,000.yn | |||
| 12/22/2011 | |||
| Upon turning into parking lot of local store, car shut down and system locked up. no power steering and no engine light came on. was able to steer car to parking space, stop and restart vehicle. this is the second occurence in 2 weeks. same scenario, going slow in parking lot and vehicle shuts down. another problem has come up now when after i start the vehicle in the morning, it surges from 1000 rpm to 2000 back and forth for about 10-15 seconds. my questions for the durango makers is when will their be a total recall on these suv's? | |||
| 03/07/2007 | 15000 | 20 | 01/09/2006 |
| Tl*the contact leases a 2006 dodge durango. the contact received a recall notice for nhtsa campaign id number 07v092000 (electrical system: instrument panel). the dealer performed the recall repair; however, all of the instrument panel warning lights illuminated one week later. after the failure, the vehicle would accelerate or decelerate automatically and the ignition switch would not engage. one on occasion, the engine continued to run when the key was removed from the ignition. the dealer could not duplicate the failures. the contact filed a formal complaint with the manufacturer. the failure mileage was 15,000 and current mileage was 25,000. updated 01-14-08. *k the consumer stated that the vehicle starts on occasion and after started will not go into gear. updated 01/14/08 *tr | |||
| 03/28/2007 | 15000 | 6 | 01/08/2006 |
| Tl*the contact leases a 2006 dodge durango. the vehicle has been to the dealer several times for nhtsa campaign id number 07v092000 (electrical system: instrument panel); however, the failure has not been corrected. the vehicle constantly fails to start, accelerates on its own, and the cruise control does not work. the dealer continues to state that there are no failures. the manufacturer agreed with the dealer and would not provide any assistance. the current mileage was 28,000 and failure mileage was 15,000. updated 01/17/08 *bf the vehicle repeatedly does not start and sometimes when the vehicle does start it does not go into gear and once the key is removed from the ignition the vehicle still continues to run. updated 01/11/08 *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/02/2006 | 300 | 12 | 06/06/2006 |
| 1 - throttle sticks, at approximately 55 mph, 2000 rpm's 2- hard to stop vehicle, when throttle is stuck 3 - dealer has no solution to problem. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 09/19/2007 | 14649 | 2 | 04/23/2007 |
| Just left my home not driving more than 30 mph when the engine light came on and i lost complete power. was towed to the dealer where i purchased it and they did a pcm reflash with an instrument panel software update they also replaced the cluster. now 2 and half months later, i haved moved out of state and once again just leaving my house not going above 30 mph and the same thing happens again. engine light comes on and i lose power, i was barely able to turn the wheel enough to get the vehicle on the side of the road. i was able to start the car again within a couple minutes and safely return home (it was dark), however the engine light was still on and it felt as though it would loose power again, like i was driving with the parking brake on. also on my drive here from california (to indiana) i lost my cruise control. this second incident happend tonight and will have to be towed to dodge dealer tomorrow. *jb | |||
| 08/02/2006 | 300 | 6 | 06/06/2006 |
| 1 - cruise control over shoots set speed 2 - cruise control over shoots set speed by 10 to 15 mph on down hill , causes you to lose control of vehicle 3 - dealer has no solution to problem. *jb | |||