Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/01/2011 | 34017 | ||
| Tl* the contact owns a 2007 dodge durango. the contact stated that the engine rpms would fluctuate while the vehicle was sitting idle. most recently, the failure would occur when the vehicle was in motion or idle. the failure would cause the vehicle to lunge forward abnormally. the vehicle was taken to the dealer where the throttle body was cleaned, but the failure recurred. the manufacturer was not contacted and the vehicle was not further repaired. the failure mileage was 34,017 and the current mileage was 36,000. | |||
| 03/18/2011 | 49406 | ||
| Tl* the contact owns a 2007 dodge durango. the contact stated that the vehicle would surge abnormally when coming to a stop. while driving approximately 1-5 mph and turning to enter a parking space, the vehicle accelerated abnormally. the contact engaged the brakes and crashed into two poles and a chain. she sustained minor injuries to the neck and back and was transported to the hospital via ambulance. the entire front end of the vehicle was damaged including the hood and windshield and the power steering also became inoperable. the vehicle was towed to a local collision center where she was awaiting an assessment of the damages. the vehicle was not repaired. the vin was not available. the failure and current mileage was 49,406. | |||
| 03/18/2011 | 49406 | ||
| Tl-the contact owns a 2007 dodge durango. while driving approximately 1-5 mph turning into a parking space the vehicle accelerated. she engaged the brakes and crashed into two poles and a chain. just before the failure the vehicle did surge forward several times when stopping. the contact stated her neck and back was sore from the failure and she went to the emergency room. no police report was filed. the vehicle had damages to the entire hood, the windshield was cracked from the chain, the power steering does not work and the vehicle had other damages that she was not aware of since the vehicle was in the collision center now. the vehicle had not been repaired. the vin was not available. the failure and current mileages were 49,406. vwb | |||
| 12/29/2009 | 1 | ||
| Had owned our 2007 dodge durango for over 2 months, and had been driving it with no problems on snow, slush, etc. on dec 29th, 2009, i slowly pulled into my in-laws' driveway and was just about to come to a complete stop, when the car surged forward. i took my foot off the brake and hit brakes again, though it did slide into my father-in-law's car before i could stop. considering the slush, i thought perhaps i was confused in the commotion and maybe it was just a skid. however, the exact same thing happened the next day, at an intersection i was approaching at less than 5 mph. right at the moment the car should have stopped, it suddenly accelerated, and i had to again take my foot off the brake and then quickly press on it hard so that i would stop. thankfully the car approaching from the left had not yet reached the intersection yet. my sister-in-law also felt the surge and asked me what it was. i told her that it was what had happened the day before, but i didn't understand what was happening. that was over 2 months ago and it hasn't happened since, and from what i understand, taking it into the dealer probably won't do any good because it is not a consistently occurring problem and they likely won't be able to tell me what happened. however, i am still concerned about it, especially considering the recent brake failures/sudden acceleration incidences i am hearing about... i had never heard of it happening to anyone else before. *tr | |||
| 03/17/2008 | 19000 | 2 | |
| Tl*the contact owns a 2007 dodge durango. the contact stated that she took the vehicle to the dealer eight times. when slowing the vehicle down, the brakes became soft and the vehicle accelerated without warning. the dealer could not determine the cause of the failure and the diagnostic did not produce any error codes. the failure occurs at random. during the first visit to the dealer, they kept the vehicle for three days and found no failures. during the second visit, they kept the vehicle for 13 days and still found no failures. during each additional visit, no failure was found. the failure mileage was 19,000 and current mileage was 30,000. updated 05/26/09 *bf the consumer also stated the vehicle would jump put of gear. updated 05/28/09.*jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/24/2008 | 20000 | ||
| Tl*the contact owns a 2007 dodge durango. while pulling into a tire shop parking lot, the contact's foot slipped off the brake pedal and onto the accelerator pedal. the vehicle drove into the tire shop wall and through the showroom floor. an employee sustained a broken leg. a police report was filed. the contact stated that the brake and accelerator pedals were too close and should be spaced apart. the failure mileage was 20,000. | |||
| 08/01/2007 | 200 | 3 | 07/20/2007 |
| Tl*the contact owns a 2007 dodge durango. while driving 10 mph, the contact's foot slipped off the accelerator pedal and prevented him from applying the brakes in time. the dealer stated that they could not provide any assistance. the vin and engine size were unknown. the current mileage was 700 and failure mileage was 200. | |||