Dodge Durango 2012

Model Durango made in 2012 by Dodge got 42 consumer complains there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine, engine and engine cooling and fuel/propulsion system. Technical service bulletines regarding electrical system, power train. There was one recall concerning engine and engine cooling .

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING
11V487000CHRYSLER GROUP LLC V (Vehicle)66712/28/2011MFRCHRYSLER GROUP LLC09/29/201109/29/2011
Defect SummaryChrysler is recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6l engines. these engines may experience connecting rod bearing failure due to debris inside the engine block.
Consequence SummaryConnecting rod failure may lead to engine seizure which may increase the risk of a crash.
Corrective SummaryChrysler will notify owners and replace the engine free of charge. the safety recall is expected to begin on or about november 18, 2011. owners may contact chrysler at 1-800-853-1403.
NotesThis is chrysler safety recall number l33.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
SB-18-050-1111/10/201110042853General motors: on some 2012 vehicles, the powertrain control module (pcm) had been selectively erased and reprogrammed with the new software. *pe01/18/2012
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
SB-18-050-1111/10/201110042853General motors: on some 2012 vehicles, the powertrain control module (pcm) had been selectively erased and reprogrammed with the new software. *pe01/18/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
06/15/2012504
 Sitting idle on a driveway vehicle began to smoke and smell. punched gas three times and each time huge white blue cloud of smoke pushed out. smell of burning metal came with cloud of smoke. took to dealership where they at first could not recreate the problem. after placing the vehicle on an incline and starting it up they too got the smoke, and not just from mine but from another on the lot. they tell me that it is the oil pan design is faulty and that my vehicle will smoke when on an incline, driveway, hill, stuck in traffic at a slope. the emissions are horrendous and i am shocked that a 57 hemi engine would do this. shocked more that chrysler knows of the problem and has not yet fixed it.
ENGINE AND ENGINE COOLING
09/26/201289503
 Pulled out into traffic and vehicle went into limp mode. was able to slowly move to the side of the road but almost got hit. this is not the first time this vehicle has done this. this is the third time it has been in the shop for this problem. *tr
12/16/2011900
 Brand new vehicle lease. at dealership when vehicle was put in gear engine stalled 4 times. salesman entered vehicle and accelerated engine then put in gear and vehicle continued to run and stated vehicle was ok. about 30 miles away when coming to a stop because of traffic vehicle stalled in the middle of a busy 50mph intersection and was almost struck by a oncoming tractor trailer. after locking up his brakes an accident was just barely avoided. it took 4 tries to get the durango to move again without shutting off. vehicle is at the dealer now and they do not know as of yet what the problem is and refuse to give me a different vehicle. my family could have been killed.
FUEL/PROPULSION SYSTEM
06/15/2012504
 Sitting idle on a driveway vehicle began to smoke and smell. punched gas three times and each time huge white blue cloud of smoke pushed out. smell of burning metal came with cloud of smoke. took to dealership where they at first could not recreate the problem. after placing the vehicle on an incline and starting it up they too got the smoke, and not just from mine but from another on the lot. they tell me that it is the oil pan design is faulty and that my vehicle will smoke when on an incline, driveway, hill, stuck in traffic at a slope. the emissions are horrendous and i am shocked that a 57 hemi engine would do this. shocked more that chrysler knows of the problem and has not yet fixed it.
POWER TRAIN
12/20/2012210001
 When driving the vehicle during the first snow storm of the season when i reached my destination i was unable to shift the vehicle into park or reverse. the only thing i could do is drive or neutral. after taking the vehicle to the dealership i was told that snow had gotten lodged in the drive shaft therefore not allowing the car to be shifted. chrysler told me that this probably wouldn't happen again and that it was because we had heavy wet snow. this is wisconsin!!! we get snow all of the time. they stated that there is nothing that they can do to make sure it does not happen again. i am glad that i was not in a position where i needed to reverse the vehicle or i would have been stuck 55 miles from home in a snow storm! *tr
09/26/201289503
 Pulled out into traffic and vehicle went into limp mode. was able to slowly move to the side of the road but almost got hit. this is not the first time this vehicle has done this. this is the third time it has been in the shop for this problem. *tr
12/16/2011900
 Brand new vehicle lease. at dealership when vehicle was put in gear engine stalled 4 times. salesman entered vehicle and accelerated engine then put in gear and vehicle continued to run and stated vehicle was ok. about 30 miles away when coming to a stop because of traffic vehicle stalled in the middle of a busy 50mph intersection and was almost struck by a oncoming tractor trailer. after locking up his brakes an accident was just barely avoided. it took 4 tries to get the durango to move again without shutting off. vehicle is at the dealer now and they do not know as of yet what the problem is and refuse to give me a different vehicle. my family could have been killed.
SERVICE BRAKES
02/11/20134750
 Braking system vacuum boost is leaking over a short period of time (typically 8 hours). pedal feel is firm after the time period and difficult to depress. after vehicle is started the vacuum boost and pedal feel returns to normal. a dealer service appointment has been made for a diagnostic and repair.
10/30/20123100
 Tl-the contact owns a 2012 dodge durango. the contact stated that she was driving at low speeds at approximately 3 to 5 mph and pulling into her carport, as she was depressing the brakes they did not engage. since the brakes failed the vehicle crashed into her lawn mower, pushing it into her garage door. the contact did not sustain any injuries. the police were not contacted. the vehicle was later towed to an independent mechanic, but has not been repaired due to a pending investigation. the manufacturer was later contacted and was advised that a manager would be giving her call back. the failure and current mileage was approximately 3,100. pmb
SERVICE BRAKES, HYDRAULIC
05/30/20126001
 What happens: inconsistent and intermittent temporary brake/power failure. brake pedal temporarily becomes extremely hard and high with almost no pedal movement or no/minimal perceived braking. sustained maximum pedal pressure (up to 5 seconds) and the brakes magically return. pedal depressed to the stops, immediately engaging the abs and maximum panic stop. brake pedal can modulated if experiencing the unexpected panic stop. when it occurs or causes it to occur: morning commuting (highway and freeway driving): immediately apply the brake pedal after 75%-100% acceleration from 0-65 mph on the entrance ramp or from freeway stop light. transmission must shift at around 60 mph. freeway driving (immediately applying the brake after any of these conditions) merging and accelerating into traffic, maintaining steady speed up long grades requiring increasing pedal pressure, slowly accelerating from 45-65 mph such that the transmission does not shift down, trailer towing: any long steady pull maintaining 40-60 mph highway speed while in high gear. cold morning 5-10 degree f. took 8-10 blocks for the brake pedal to be normal. started out high/hard/ almost no brakes and slowly got better then worked normally. dealer results: dealer replaced master cylinder. dealer can reproduce results. states all test diagnostics show the braking system is working as expected and designed. symptoms still occurring.
SUSPENSION
11/03/201295001
 Since the vehicle was brand new its has had a vibration in the steering wheel and pulls hard to the right. i have had the vehicle to the dealer many times with no success. i found the issue myself once i looked under the car. both front struts are blown, spraying oil onto other components, frame and leaking onto the floor of the garage. the vehicle slidside ways on a left hand turn from a stop light. *tr
11/03/20129500
 Since the vehicle was brand new its has had a vibration in the steering wheel and pulls hard to the right. i have had the vehicle to the dealer many times with no success. i found the issue myself once i looked under the car. both front struts are blown, spraying oil onto other components, frame and leaking onto the floor of the garage. the vehicle slidside ways on a left hand turn from a stop light.
UNKNOWN OR OTHER
12/20/201221000
 When driving the vehicle during the first snow storm of the season when i reached my destination i was unable to shift the vehicle into park or reverse. the only thing i could do is drive or neuteral. after taking the vehicle to the dealership i was told that snow had gotten lodged in the drive shaft therefor not allowing the car to be shifted. chrysler told me that this probably wouldnt happen again and that it was because we had heavy wet snow. this is wisconsin!!! we get snow all of the time. they stated that there is nothing that they can do to make sure it does not happen again. i am glad that i was not in a position where i needed to reverse the vehicle or i would have been stuck 55 miles from home in a snow storm!
09/26/20128950
 Pulled out into traffic and vehicle went into limp mode. was able to slowly move to the side of the road but almost got hit. this is not the first time this vehicle has done this. this is the third time it has been in the shop for this problem.
06/15/2012504
 Sitting idle on a driveway vehicle began to smoke and smell. punched gas three times and each time huge white blue cloud of smoke pushed out. smell of burning metal came with cloud of smoke. took to dealership where they at first could not recreate the problem. after placing the vehicle on an incline and starting it up they too got the smoke, and not just from mine but from another on the lot. they tell me that it is the oil pan design is faulty and that my vehicle will smoke when on an incline, driveway, hill, stuck in traffic at a slope. the emissions are horrendous and i am shocked that a 57 hemi engine would do this. shocked more that chrysler knows of the problem and has not yet fixed it.