Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/15/20030
 Andy lewis dodge did not repair anti lock brakes on recalls they were hostile to me and my van was operable when left there. when i picked it up i had to have a wrecker take it home.the battery was dead and the antilock light continued to stay on. they never repaired the brake problem with the recalls. they are leaking now.
08/15/200318150
 Around august 4, 2003, my dodge grand caravan suddenly locked in second gear. i have replaced the filter and the transmission fluid. this did not fix the transmission. while asking friends if they knew any to fix the problem before i take it to a shop to be fixed, one of them print me the information about the chrysler ultradrive transmission report that is on your web site. i have got to my local dodge dealer and they said that they have never heard of ultradrive transmission problem or recall. i showed the dealer the information that i printed from the web site. dodge said that i would need to call chrysler. i have called chrysler customer relations about the ultradrive transmission locked in second gear. i was told that they only have 4 recalls on the van two of the recalls have been complete but to have not. the two recalls that have been done are: liftgate latch pn cfxr6406 and seat belt buckle/anch. clip. the two recalls that have not been done are: liftgate support washer and a left wiper pivot. i then explained to the chrysler customer relation that the records on they web site only shows back to 1996 per the web site information. they said that any recall would be with the vehicle for life in the system. i also asked if they had any information on the ultradrive transmissions having a problem with the 1989 to 1991 models. the person said that they are unable to look that information up. i then explained that the information is on the center for auto safety web site. the customer relation person said that if the information is not on the chrysler or dodge web sites then the information is not right. also the relations person said that even if there was a problem with the ultradrive transmission that it is no longer covered under the manufactures warranty anymore. please contact me by e-mail if you have any information that i may use to resolve the problem with the ultradrive transmission.
08/15/200399000
 Transmission shifts weirdly.
POWER TRAIN - AUTOMATIC TRANSMISSION
10/10/1995209/01/2091
 Original transmission was rebuilt by dealership at our expense. later, had to replace the transmission because of the same problem. chrysler would not cover any of the expenses and we have never heard if any recall work was done for transmission problems.*ak
08/01/2001
 Consumer has had to replace transmission every year for the past four years.*ak
05/13/2001210/01/1999
 Replacement transmission was purchased through chrysler and lasted only 29,000 miles before failing in washington d.c. traffic on mother's day. chrysler will not replace and are non-responsive to my requests to meet on the subject.
11/19/20001007/01/1996
 1. transmission solenoid body locks transmission in drive/2/1 range. (the transmission cannot be shifted to neutral, reverse or park without a great amount of force.) disconnecting the battery resets the controls and allows the gears to be changed normally for a month or so. 2. idle air control motor sticks in the open position, causing the engine to idle at a high rpm (1000 to start with, more if not replaced right away). this makes stopping the vehicle more and more difficult. *ak
02/26/2001
 Vehicle shuts down completely from transmission. vehicle will start back up, but will not go faster than 30-40mph. before when transmission was changed vehicle wouldn't go faster than 10mph. dealer kept rebuilding transmission, and consumer had to pay out of pocket too often to repair tramnsmission again.*ak
01/01/19992
 Vehicle isn't going into gear properly. when putting foot on gas pedal vehicle jumps forward, and the gears shift. then vehicle cuts off without prior warning, and vehicle won't move sometimes. *ak
11/03/1999309/01/1991
 Brakes got red hot with smoke as the only indication. pedal stiff at top. no brake warning light and no abs amber warning light. lost pressure down to 14.5 psi in front driver side tire. tire too hot to touch. break break//////// on older transmission failure the fol. applies. transmission seized as though it went into park. van shook violently until neutral selected on gearshift allowing me to coast to stop. second complete transmission swap out. first was at 90k miles. still have part that failed. second failure i was almost hit from behind.
07/13/19927
 Transmission fails continually after repair.
1
 Transmission failed.
 When driving the vehicle jumps into different gears and jerks all the time. dealer has not seen. *ak
09/12/199701/15/1992
 Automatic transmission failure. *ak
04/14/1994205/01/1991
 Transmission slipped twice.
03/17/199740
 While driving vehicle would lose all power; there's no steering; no braking; engine stalls; transmission does not work; would happen at various speeds; sometimes not starting at all. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
10/17/1996104/01/1993
 Transmission rebuilt due to difficulty shifting out of first gear.