Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/25/2001
 Consumer would be smelling a lot of smoke while driving. did not stop, but continued towards home. upon arrival, after stopping vehicle, lifted hood and noticed fan motor was burned out. wires connecting fan had burned/ locked down, and caused compressor to shutdown. *ak
501/01/1993
 Had problems with my 86 van, more with the 93 van and expecting more with my 98 van i must be nuts to have purchased the 98 van. the abs brakes in 1993 van failed and i was able to stop before i ran the light, a few days later they came back on out of nowhere. i do not feel i should be driving a car that i can not trust the brakes.*ak
11/20/2000307/01/1993
 This is the second replacement transmission installed in this vehicle. i am the original owner and have followed the maintanence schedule. these transmission failures are going to cause a severe rear end type accident soon if chrysler is not held responsible for a defective product. *ak
07/25/199707/01/1997
 Air conditioner won't work, have talked to many people with caravans with the same problem. also, have seen a large number of vehicles with the paint chipping. the previous owner told us at the time that we purchased that there was supposed to be some type of recourse on the paint on the caravan. i have only seen this problem on the 1993's and earlier models. we own a 1994, same color, driftwood, and have had no problems whatsoever with air or paint.
08/01/1993108/01/1993
 I brought my veh.in twice within 2 years,as my air conditioner wasn't working properly.both times i was told it was ok even though the 2nd time they had to add 1 lb. of 134-a.3 years later in 1998 it totally quit.i took it elsewhere and was told the evaporator was leaking.i contacted chrysler and they refused to fix it.i beleive they are installing defective evaporators as my sister-in-laws 93 voyager had hers replaced,a friends 92 voyager had theirs replaced,and a bus company i worked for had 3 voyagers that had to be repaired because of leaks within 2 years.i don't know if this stuff is poisonous but i have been breathing it for 5 years now.
05/08/1998104/01/1993
 Evaporator began leaking coolant last spring; this is a non moving part that should last for many, years; it is believed that the coolant used r134 is corrosive to the material that chrysler used to manufacture the evaporators; there are hundreds of complaints about this problem on the internet.
02/01/1999102/01/1998
 My air conditioner was diagnosed as a faulty evaporator on two different occasions by two separate and different dealers........... neither of whom wanted to fix the problem.......... the problem exists to the current day ............and even dodge says its the dealers option to fix the a/c.......... even though i have the best warranty in the buisiness... i am between a rock and a hard place..... or should i say hot place cause my van is a furnace in the summer with no a/c and three sweating kids.................if possible please help with who i contact to resolve this problem..... no one wants to fix my car because as they put it we dont get paid enuough from dodge to do the job *ak
02/01/1999102/01/1998
 My air conditioner was diagnosed as a faulty evaporator on two different occasions by two separate and different dealers........... neither of whom wanted to fix the problem.......... the problem exists to the current day ............and even dodge says its the dealers option to fix the a/c.......... even though i have the best warranty in the buisiness... i am between a rock and a hard place..... or should i say hot place cause my van is a furnace in the summer with no a/c and three sweating kids.................if possible please help with who i contact to resolve this problem..... no one wants to fix my car because as they put it we dont get paid enuough from dodge to do the job. *ak
04/22/1998304/01/1998
 The air conditioner has an enternal leak. i have had it charged three times so far and the mech says it is a recall problem and to contact the mfgr which i am doing here. please advise of the recall procedure and how i can get this fixed. it is expensive getting it charged everytime i turn around due to a malfunction of the mfgr. please advise....
07/11/19971
 A/c evaporator failed.
08/02/199806/01/1993
 Air conditioner compressor keeps coming on and shutting off immediately. air does not cool. while driving the rear liftgate support rod broke the bolt attaching it to the side of vehicle. the support arm ripped the roof liner as it blew out.
110/23/1992
 Evaporator failed, causing odor.
10/24/1996111/22/1992
 Air conditioner cooling lines failed.
10/24/1996111/22/1992
 Air conditioner compressor failed.
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
204/01/1993
 Radio failed two times.
EQUIPMENT - MECHANICAL - JACKS
09/22/20031300001
 The jack that came equipped with the vehicle suddenly collapsed while in use. consumer believed that the stationery bolt was defective. *ak upon inspection it was evident that the treads in the stationary bolt failed completely. *ts *nlm