Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/15/200397000
 Transmission delays going into drive and it goes into (limp mode) many times it will not shift into third gear, it will only stay in second gear. if it does shift into third gear you may be driving along and it will all of the sudden shift down into second gear harshly.this is very dangerous, especially when it happened on the highway. this is the second grand caravan that i've had with the same identical problem and chrysler refuses to help.
06/15/200077000
 V6 3.3 l engine i bought it 3 years ago with 77000 miles on it and shortly therefater the following problems have been noted: especially in cold weather, the transmission would not engage even after shifting to "d". it would work after getting warmed up. frequent jerks with the transmission, after braking and resuming acceleration sharp clunking sound from the drivers side in the front when starting to move. (mounts?)
110/23/1992
 Speedometer not accurate.
POWER TRAIN - AUTOMATIC TRANSMISSION
06/01/2000161000106/01/2000
 Faulty transmission, trans fails to shift and fails to go into gear
11/20/2003107/26/2002
 I bought the van a year ago in august within a couple of weeks i had already brought it and had to have the transmission sensor replaced. a couple of weeks later the tower on the head of the motor broke and i had to get another motor put in. i have other minor but the major problem now is the transmission sensor again and the abs brakes. i'm looking at thousands of dollars more on the top of everything else. in search for the parts at a reasonable price which is useless, one of the guys i was talking e-mailed me the recalls on that van and told me to look into it so here i am. heidi bergeron help! please i was also told about a mechanic that also looked at the van that a speed sensor is out and he claims i need a new motor plug which all they sell is the full wiring harness which is thousands of dollars more than that. i bought the van from it's original owner in july of 2002. *nlm
1
 While driving the transmission shifted itself into neutral until the speed decreased and then it automatically defaulted into 2nd gear. *nlm
06/15/2002406/01/2097
 Before i bought this chrysler product the 2nd transmission had already been installed on june 16th of 1997 just 14 days before we took ownership of the car. the 3rd transmission was installed on may 26th, 1999. the date is june 17th, 2002 and i currently have the vehicle at the dealership and they tell me it needs another transmission. this last time was very dangerous. i had my wife and four children in the car and we were going 60 miles per hour on a busy highway when the transmission failed. a car behind us barely missed hitting us. i don't understand chryslers refusal to recognize the problems with their transmissions. are they waiting until someone gets killed, just like the faulty tires on ford vehicles. the current dealership, laflam in runnemede, new jersey, refuses to even address fixing the transmission because the vehicle is too old. i would think after three bad transmissions they should install the fourth transmission out of their pockets as a good faith gesture. american made cars?????*ak
208/01/1992
 My original transmission failed at approx. 56,000 miles and was replaced by dodge. the replacement transmission failed at approx. 112,000 miles and dodge refused to offer any financial help. i'm a loyal dodge owner. i currently own 3 dodge vehicles. however, this fact had no impact on dodge or their willingness to offer any help towards the replacement of the third transmission. a review of other complaints to nhtsa reveals a similar pattern of transmission failures and response from dodge for help.*ak
409/01/1993
 Reported paint delamination to reseda dodge 08/10/2001. no safety defect. *ak
10/01/1997104/01/1997
 Very unhappy with chrysler and their willingness to fix problems transmission is very expensive and they refuse to do more than offer $300 toward their repairing it. we made many complaints to them if you check this site check other years of same model they have done nothing to fix this problem. *ak
 Transmission will not downshift properly or will not engage in reverse gear.*ak
501/01/1993
 Had problems with my 86 van, more with the 93 van and expecting more with my 98 van i must be nuts to have purchased the 98 van. the abs brakes in 1993 van failed and i was able to stop before i ran the light, a few days later they came back on out of nowhere. i do not feel i should be driving a car that i can not trust the brakes.*ak
11/20/2000307/01/1993
 This is the second replacement transmission installed in this vehicle. i am the original owner and have followed the maintanence schedule. these transmission failures are going to cause a severe rear end type accident soon if chrysler is not held responsible for a defective product. *ak
07/26/2000212/01/1992
 Daimler/chrysler was notified of the problem with the transmission and are currently aware of the ongoing problem with the transmission known as a-604. they are, however, unwilling to take care of this matter since the warranty has conveniently expired. *ak
05/01/1995
 Transmission will not engage in any selection in cold weather. i began to encounter this problem the first winter i owned it, it was out of warranty. last week the transmission failed. there was a loud banging noise. the trans. will not engage. if the engine is running you cannot move the vehicle even in neuteral. if the engine is not runnning the vehicle can be moved. mechanic says there is a transmission problem, however at this time the nature is unknown. *ak
04/05/2000
 Ongoing problem with transmission failure from 120,000 to the present of 135,000 miles. replacements were done on four occasions two by independent repair shops, and two by dealers. provide further details. *ak
04/20/2000205/01/1992
 Transmission was serviced shortley after purchase for rough shifting. transmission serviced again and transmission kit put on after 3 years. just notified that transmission needed to be completely rebuilt. finding mechanics will not work on this transmission because of poor reputation of dodge transmissions. i am very frustrated that dodge doesn't repair this problem. *ak
12/01/199906/01/1999
 Transmission failure possibly due to pistons within the transmission that were manufactured rough, and put teflon on it. when it wore out it caused piston to break off. common problem with caravans. *ak *ml
02/16/2000206/01/1992
 The first transmission failure occurred at 56,000miles and was replaced by chrysler. the second transmission failure occurred at 119,609 miles and chrysler refuses to accept any responsibility towards its replacement. *ak
10/15/1999101/01/1993
 No summary listed for above vehicle. *ak
08/01/1999
 Transimission does not shft into gear properly. dealer has inspected vehicle, and manufacturer notifed. *ak
08/01/1999108/01/1993
 My transmission started acting up at 60000mi and we had a repair done at that time, but i feel that this is pitiful to have to replace a transmission on a vehicle with less than 70000 miles on it.
05/28/1999103/01/1993
 Transmission failed while climbing a hill - would not engage. repair shop said transmission had to be replaced. cost - $2020.00
2
 Transmission failed two times in 7 years, first time it was under warranty and dealer took responsibility. currently, dealer states it's out of their hands. *ak
07/13/19992
 This submittal is that transmission replaced under warranty has now failed for the 2nd time. what is my recourse? *ak
07/10/199903/01/1997
 Noticed on-line that many people are having problems with dodge caravan transmissions around 70,000 miles. thought this was a bit odd. anyway, i hope this helps in some way. thanks and keep up the great work.
308/01/1993
 Transmission problem was potentially life threatening-we were lucky!!! *ak
10/15/19961
 Transmission failed.
02/05/1999209/01/1992
 My transmision failed while my 16 year old son was driving my car(learners permit). the car just died in the middle of the street in traffic; the car moved neither forward nor backward even though the engine continued to run. the only way i could get the car safely to the side of the road was to turn the car off completely and restart the car repeatedly, the car moving only a slight distance before failing again. this is my second transmission as i was forced to replace the original on 12/12/95 at 44,660 miles when it failed. i was told by central dodge in canton, ma that chrysler was aware of transmission problems with the 1993 caravans and would replace my transmission. it was covered under my 7/70 extended warranty service contract however. i was told that all previous problems with the earlier transmissions had been corrected. this 2nd transmission has now failed 3,184 miles earlier than the first, after only 41,476 miles (car mileage 86,136)! i purchased my car at norwood dodge. both norwood dodge and chrysler in detroit refused to financially cover the replacement costs for a new transmission. (7/70 contract had expired by miles, not time). i am outraged that i am now forced to install a third transmission in the same car. a local dodge dealer, motorquest dodge in wellesley, has agreed to cover all but $600 of the cost of installing the third transmission as customer goodwill. i strongly feel that these transmissions are defective; chrysler should be forced to recall these defective cars immediately- and be held liable for the severe injuries or (possiblly) deaths that could easily occur. we (or others) could have been killed if driving on a busy highway at high speeds. chrysler knows about these defective transmissions and is placing their profits above the safety and well being of their vehicles owners and their families! i believe this is criminal negligence! thank you!
07/20/199804/22/1993
 Transmission failed due to internal components being burned and electrical components partially melted.
08/28/19981
 Transmission failed causing vibration.
104/01/1993
 Transmission failed.
11/04/1997711/03/1992
 Consumer states that intermittently when the brakes are applied the pedal becomes very hard , resulting in extended stopping distance. owner received a recall notice on the abs system. the vehicle was repaired under recall # 685.. owner is experiencing the same problems . in addition, van has continuing transmission problems. manufacturer rebuilt transmission twice, but will not replace it. *ak
11/19/1998307/01/1993
 Transmission assembly leaking
104/16/1993
 Transmission gives a strong vibration while driving at 35mph. consumer only has 26,000 miles on the vehicle . dealer has been contacted. *ak
10/16/1998206/30/1993
 Transmission failure.
04/18/19961
 Anti-locking braking system failure. automatic transmission also shifts erratically and downshifts prematurely when slowing down. *tr
02/23/1993301/21/1993
 Transmission failure. currently awaiting arbitration.
05/02/1995103/01/1993
 Transmission bangs into gear.
07/01/1997
 Owner experiences problems while shifting from gears. cause is unknown. please describe. *ak
12/20/1993107/06/1993
 Transmission failed.
12/01/19951009/01/1993
 Transmission fails intermittently.
01/15/1996107/01/1993
 Transmission failed. *sd
POWER TRAIN - AXLE ASSEMBLY
04/19/1999904/01/1993
 Tensioner pulley for serpentine belt sheared off engine, causing complete loss of steering control. vehicle had to be towed, no accident. this is the second tensioner to break on this vehicle since new. trans axle has been repaired 8 times since new for slamming into gear on shifts. transaxel finally went into limp along mode and had to be replaced with a new factory rebuilt unit at a cost of $1486.88 to me. *ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
07/08/2002401/01/2099
 My rear left axle keeps burning up bearings and the wheel either falls off or i catch it in time to correct it. at about $250.00 a pop (this is the fourth time) it's getting a little expensive. not to mention the law of averages is turning against me. sooner or later there is going to be an accident. *ak
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
01/13/1996
 While drving on the interstate the differential unit failed. vehicle is in the process of being fixed. *ak
POWER TRAIN - DRIVELINE - DRIVESHAFT
10/28/2000101/01/1996
 Driveshaft is separating. *ak
POWER TRAIN - MANUAL TRANSMISSION
08/06/1997112/31/1996
 Transmission lost forward and reverse gears but would work again moments later. this happened on several occasions.
110/23/1992
 Transmission failed.
 Major transmission problems including stalls.
 At 48,000 miles transmission had to be replaced and then again at 65,000 miles. please describe further details. *ak