Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/10/2007 | 100000 | 2 | |
| Sliding door lock mechanism failure, one lock became completely inoperable restricting all ingress or egress from that door. *tr | |||
| 07/01/2004 | 500 | 15 | 11/29/1995 |
| Serpentine belt or tensioner clip has had to be repaired 4 times (towed every time) electrical problems since the beginning; turn the key and the windshield wipers start going, turn the key off and the wipers keep going, take the key totally out of the ignition and the wipers go and the dinging alarm that tells you the lights are on or the key is in, starts.(i seriously thought the car was possessed) or turn the key and nothing comes on except the engine. i've replaced the battery 5 times at least - it's usually better w/ a new battery for a little while. have had to have the window motor and assembly replaced on drivers side twice and 5 times on the passenger side. most recent was 4/04, which was replaced 7/04 again. the side sliding doors on both side do not lock, if you push the button down, you can't get it back up. the rear hatch is damaged from closing the door, looks like i was hit in the rear, but have not been. check engine light was on for months in fall '03, no mechanic could say why. wanted to get the a/c charged but it wouldn't hold a charge. dealer couldn't figure it out. took it to another mechanic who said the a/c unit was totally melted. had it replaced and then the computer reset. replaced the transmission at 100000, the plantatary gears were cracked. check engine light is on again in 7/04, failed emisions, replaced o2 sensor, light still on, tack sticks and car won't accelerate at times - i can push it to the floor and it won't go?? feels like it's choking, no power. have a 3.8l, should have power. there is no panel/door for pass. airbag to come out. if i ever got in an accident, what would it do...just bust through my dash? over time, the dash on that side has gotten soft and mushy, what's that about? my dad bought the same year caravan i did, but he doesn't have the grand caravan le and he doesn't have the 3.8l and he hasn't had a single problem...i guess i got all of them.*ak | |||
| 08/22/2003 | 109000 | 1 | 11/04/1995 |
| Body module for 96 grand caravan part # 04686930 failed. *ak this module controls body elements: power windows, power locks, a/c, interior features, instruments (odometer specifically) and windshield wipers. windshield wipers cease to operate upon failure of this module. this can occur at any time, at any place (parked or driving) under any driving conditions (sunshine or hurricane). i see this as a critical design flaw. functionality of a vital safety component, windshield wipers,is tied to a part that cannot be repaired easily. accoding to chrysler customer assistance, the part is not produced any more, it is not stocked. the order will not be filled. the part is not readily repairable. the module must be programmed with vehicle information (features, odometer readings) so the part is not stocked by dealers or distributors. customers must wait for old part to come in and be reconditioned. daimlerchrysler cannot deliver parts to be programmed and restore functionality and safety to vehicles. | |||
| 01/19/2003 | |||
| Consumer states that driver's side manual sliding door will not open from the inside or outside. consumer's advise has had problems with door that have progressed to it not working at all. very concerned about safety of children is door needed to be opened in an emergency situation. | |||
| Driver's side and passenger's side sliding doors have frozen in unlocked position. consumer is unable to lock doors when transporting his children. consumer has yet to contact dealer. please provide any further details.*ak | |||
| 12/09/2000 | 04/01/1998 | ||
| Service engine light on for the 4th time since july 2000. airbag light just bee fixed, now door is stuck open and has to be closed from inside. windshield wipers come on of their own accord. get it sorted dodge. *ak | |||
| While trying to open sliding door for children door would not open from the outside or the inside . dealer has been notfied. please provide further informaton. *ak | |||
| 09/17/1999 | 15 | 02/01/1996 | |
| I have replaced every lock (five of them) on the car 2 - 4 times and all the dealer can tell me is that there is nothing they find wrong. the warranty ran out three locks ago and so i have to pay. i was given one lock and labour free as a curtesy from the company (not the dealer) and the last lock i had to pay the labor which was 3 x the cost of the part. | |||
| 08/11/1995 | |||
| Inoperative passenger sliding door--doesn't properly latch. | |||
| 03/15/1999 | 2 | 05/01/1998 | |
| The original child safety lock on the right sliding door broke. the replacement part from the dealer had plastic parts instead of metal as did the original and would not work more than 3 times before it also broke. *ak | |||
| 1 | |||
| Design of the door lock allows for the passenger to open from inside when locked, resulting in accidental opening while traveling 60 mph. | |||
| 09/20/1998 | 04/13/1998 | ||
| Power door lock failure. | |||
| 11/01/1996 | 1 | 11/17/1995 | |
| Slide door would not open, locking mechanism failed. qcaw | |||
| 09/05/1995 | |||
| Front windshield wipers come on without activating them. in addition, bench passenger seatbelt disconnects when buckled; brakes wore out when the car had 32,000 miles; left front tire blew out on the freeway at 7,000; transmission overhauled at 44,000 miles; passenger's sliding door locks do not open when unlocked, and gas tank was leaking. *ak | |||
| 08/21/1998 | |||
| The driver side sliding door does not open from the inside, preventing occupants from exiting the vehicle. consumer has contacted the dealer. please provide any further details. *ak | |||
| 01/01/1996 | 1 | 05/01/1995 | |
| Slide door occasionally does not unlock. | |||
| 07/01/1996 | |||
| Experienced sliding door latch button failure which prevents doors from opening and exiting vehicle. *ak | |||
| The sliding door is hard to close, if not closed right the door comes open . *ak | |||
| Sliding side door will not latch properly, had three attempted fixes. *ak | |||
| The driver's side sliding door sometimes will not latch after closing the door. *ak | |||
| 08/15/1996 | |||
| The passenger's side sliding door is locked in place. consumer was unable to open the door. *ak | |||
| The passenger's side sliding door, when opened, the door wouldn't hold, it shut on passenger. please describe .*ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 02/21/1996 | 1 | 12/01/1995 | |
| Hit inside of garage at 3 mph, and rear tailgate flew open, dealership could not find a problem with vehicle. *ak *slc | |||
| 1 | 07/01/1998 | ||
| The automatic door locks nor the key will unlock the rear hatch. nlm | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 01/10/1998 | 5 | 09/01/1996 | |
| Air bag light stays on continuosly, the horn no longer works, cruise control no longer works, front interior lights no longer come on when the front doors are opened, cooling fans will not run even with a/c on, hood latch doesn't always release the hood. *ak | |||