Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 04/18/1997 | 04/18/1997 | ||
| I have had the belt tensioner replaced 3 times since i owend the vehicle because of warpping.the third time i wrote to customer service thay told us that the part has meet dodges warrenty requirements.thay was sorry but nothing thay could do.i thank the is a serious saftey problem because when the belt comes off you lose your power steering.which could cause a accident. plus the wippers come on by them self or when you put on the turnlight on.this has be going on since the vehicle has been new. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 1 | 09/01/1996 | ||
| Consumer stated the air conditoning system compressor clutch experienced a failure. *jg | |||
| 07/17/2000 | 1 | 12/01/1997 | |
| Transmission is locked up. vehicle would not even roll when placed into neutral. vehicle towed to dealer. service department stated the transmission differential came apart causing the trany to become locked up. transmission wouldn't move in any gear and it would make a grinding noise when the vehicle was started up an put into a gear. replaced the transmission and flushed the cooler. service department stated with a 3 speed transmission there is no transmission computer to run diagnostics on it - this was a mechanical failure. cost to replace transmission with a factory remanufactured transmission $1600.54. air conditioning unit failed. service department stated the evaporator had corroded and cost to replace approx. $740.00. have not replaced the evaporator yet (going into cooler weather). | |||
| 09/05/2000 | 07/01/1997 | ||
| Oem part worn while in contact with compressor; creating leak of refrigerant. cost of part 75$ plus new refrigerant and labor (roughly 300$). replacement part from oem manufacturer has been redesigned to prevent rubbing against compressor. dodge (daimler-chrysler) has been aware of the problem (as evidenced by the redesigned part), but has not published any technical bulletins or general recalls for this part. the failure of this part is a guaranteed loss of air conditioning refrigerant (r-134 on newer models, r-12 on the older models). this is an expensive repair for most drivers, and is easily rectified with the redesigned part, without loss of environmentally damaging refrigerants. obviously, i would like to be reimbursed for cost of the repairs i paid out of pocket, but it would be nice if this was addressed for millions of chrysler/dodge/plymouth mini-van owners. sincerely, michael m. millar | |||
| 5 | 08/27/1997 | ||
| Numerous times over the last (3) or (4) months the harness on the integrated child seat became so tight around child that owner had to use the auxiliary release. *ak air conditioner has given consumer problems on 4 different occasions. abs light illuminated, brakes were noisy and were replaced. power lock failure. power steering problem, consumer did not specify. *slc | |||
| 09/03/1996 | 1 | 08/24/1996 | |
| Air conditioner needs to be recharged. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| While traveling noticed air bag indiactor light was on intermittently soon after, radio came on and been replaced. also, speedodometer gave wrong reading. dealer has been contacted, and replaced battery. has been replace 6 times. dealer could not duplicate problem. *ak | |||
| 04/01/2000 | 999 | ||
| Steering wheel does not lock when motor is shut off and in park. on several occasions, when trying to start the engine, i turn the key and nothing happens. the lights and radio do not work. eventually, it will start and the clock has reset to 12:00 and radio power is off. this has happened on at least 10 occasions. please let me know if you need more details. thank you! *ak | |||
| 4 | 12/05/1997 | ||
| Cd and radio replaced several times. yh | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 1 | |||
| While trying to change a flat tire both sides of the scissors jack backled under the load and collapsed, jack not strong enough to support the weight of the van. | |||