Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
02/10/2010
 Turning out parking lot and did not see pole. damaged my left front headlight and my fender.
01/01/2005
 . my headlights seem to not be bright enough. there seems to be some kind of films blocking the light.
09/13/2006149766106/01/2006
 Tl*the contact owns a 1997 dodge grand caravan. whenever the contact shifts, the vehicle makes an unfamiliar noise. when the vehicle is parked, it operates normally. the transmission stalls and will start back up, but it is unreliable. the vehicle would rev and have to be restarted in order for the revving to stop. if there is a power fluctuation, the rear wipers will turn on and off at random. the high beams on the headlights do not work, but the failure was repaired. the parking light on the front driver's side failed. he replaced the bulb, but it still does not work. the contact stated that he is constantly replacing the low beam lights. the serpentine belt slips off; however, it has been repaired. the check engine light flashes on and off and there is a burning electrical smell coming from the vehicle. the front strut assembly is rusting and rotting. the rocker panel on the driver's side is rusted completely. the current mileage was 186,000 and failure mileage was 149,766. updated 09/10/08 *bf updated 09/11/08.*jb
EXTERIOR LIGHTING - BACK UP LIGHTS
06/01/20044
 Recall problems with exhaust and air bags. *mr there was no back up lights, horn, or clockspring. *sc
EXTERIOR LIGHTING - HEADLIGHTS
05/01/20061
 Both of the headlight covers on the 1997 grand caravan were frosted from the inside and the lights did not showing up as bright. they appeared low lit all the time as if the light could not filter through because of the frosted look all the time. this was a hazard. i would like to know why the headlight covers looked like they did. this was a real problem. they looked horrible. *ak
12/26/2006130000110/25/1996
 The plastic headlight lenses on this vehicle have dulled to the point that the headlights have noticeably dimmed to the point that it's difficult to see the roadway at night. *nm
01/01/2004105/01/2000
 Dt: the owns a 1997 dodge grand caravan. the contact stated that the headlight lenses were no longer transparent, but were turning opaque. the consumer contacted the service dealer, and they stated there were no recalls on this specific component. the headlights would be replaced but at t consumer's expense. the consumer did not contacted the manufacturer.*ak
09/01/200485000205/25/1997
 The clear plastic lenses that cover the head lamp bulbs have become extremely clouded and greatly diminish the brightness of the headlights. the dealer has told me that its normal. i have noticed this condition on many other similar vehicles and drivers are not aware of the condition . this condition creates an extreme safety concern for night time driving by reducing visibility. i believe that it is a design defect. there is no mention in the owners manual or maintenance schedule listed by the manufacturer of any required maintenance.*ak
10/27/2003400003
 The headlights were dim and consumer was unable to see clearly on the highway while driving at night. driver took the vehicle to dealer for analysis. mechanic replaced the headlight bulbs, but problem recurred.*ak
1
 Plastic headlight lens on headlights steadily erode by dust or other contaminations in the flow of air. *ak
1
 Consumer states that the head light lens is discoloring causing low visibility at night. please provide any additional information. *nlm
104/01/2097
 Plastic cover over headlights are crusting. dt *ts
11/05/20021
 Both headlight lenses was made of plastic, the exposure of the sun had caused the lenses to become clouded, which reduced the lighting of the headlights. mr *jb
02/15/2002
 Consumer states head lamp become poor visibility, fogged and hard to drive. dealer has been notified, please provide further information. ts
01/27/199805/01/1997
 Inadequate forward visibilty, resulted in rear end collision at night on highway in florida.*ak
102/02/1997
 Head lights are not sufficient.
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
1
 The low beam headlights do not provide enough light.
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
11/25/1996110/05/1996
 Head lamp switch failed. (mjs)
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
05/13/1997110/05/1996
 Multi function switch failed, causing wipers to come on when using blinkers. (mjs)