Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 07/01/2009 | 59492 | 1 | |
| Tl*the contact owns a 1998 dodge grand caravan. the contact stated that the air bag warning indicator illuminated on the instrument panel. in addition, the brake line failed and was repaired by the dealer. the clockspring was also replaced according to a recall without the contact's consent. when the contact retrieved the vehicle, all of the electrical components were flashing on and off intermittently in the passenger compartment. the horn did not operate and there were other electrical issues with the vehicle. the failure and current mileages were less than 59,492. updated 08/19/09 *bf updated 08/20/09.*jb | |||
| 06/01/2004 | 2 | ||
| Consumer's vehicle experienced the same problem as stated in recall 02v293000. also, horn was inoperable. *ak | |||
| 05/21/2004 | 63000 | 3 | |
| Air bag warning lamp illuminated. horn failure/speed control failure. *ak | |||
| 88400 | 3 | 05/12/1999 | |
| Airbag light illuminated/cruise control was not working, and horn won't blow.*ak | |||
| 02/23/2004 | 52402 | 3 | 08/01/1999 |
| While driving the cruise control would not engage when applied. the driver pressed down on the horn and there was not a sound. also, air bag light flashed on the dashboard and stayed on. the consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced. *ak recall#1500521 *sc | |||
| 02/12/2004 | 3 | ||
| While driving driver pressed the horn and there was no sound coming from the horn. consumer noticed that horn came on and off intermittently. consumer took vehicle to the dealer for inspection, and mechanic determined that air bag module needed to be replaced. *ak | |||
| 01/28/2004 | 3 | 04/04/1999 | |
| Airbag light and abs lights remain lighted. cruise control and horn non-functioning. *ak | |||
| 11/18/2003 | 135000 | 3 | |
| At any speed air bag light comes on and stays on. when the air bag light comes on horn and the cruise control will not work. there is an article in a consumer magazine that documents the problems the consumer is having. the problem mentioned is a defective clock spring. *ak | |||
| 12/15/2003 | 94850 | 2 | 07/02/1998 |
| We were driving our caravan and had to use the horn. once i pressed the pad for the horn, the air bag light came on, the horn did not blow and then i determined that the cruise control was not working. before doing any research i had the repairs completed at the dealer. it was a defective clock spring and the cost to replace it came to $269.01. i then came to this site and found dozens of other complaints exactly like mine. i would list everyone i found but i'm sure you can look them up faster than i could type the id numbers. i also found a recall campaign id number 02v293000 on your site. i asked the dealer about this and they claim our caravan is not included in that recall. i find this hard to beleave since they admit they are defective in the recall so why isn't ours covered under it?*ak | |||
| 06/18/2003 | 93000 | 3 | |
| Consumer states that air compressor has completely shut down. consumer also, horn is not functioning, and the warning light for air bags is on at all times.*ak | |||
| 04/01/2002 | 1 | 08/01/2001 | |
| My clockspring broke,it makes the airbag light stay on and disables the horn, cruise control and airbags. dealer wants about $200 to repair, i bought the part from the dealer for $73.15 and replaced it myself. i have friend with the same problem in her 97 caravan.s | |||
| 07/01/2002 | |||
| Ea 01 007/air bag clock spring: air bag light remained on while driving, horn and cruise control were inoperative. dealer contacted. feel free to provide any further information.*ak | |||
| 07/02/2002 | |||
| Air bag light will intermittently come on and off when consumer is driving. after contacting dealer, dealer noted that air bag might not work. also, the horn will not work. contacted dealer. *ak | |||
| 07/10/2002 | |||
| Horn would intermittently / continually beep. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| 07/20/2001 | 03/01/2000 | ||
| Our clockspring broke in the steering column. it controls the horn, airbag and unfortunately the cruise control. we were on a trip and approaching a town. i tapped on the brakes to shut the cruise control off and it wouldn't shut off. in fact, i couldn't slow down at all. i was going about 60 or 65 when this happened and eventually i was at the speed of 90. the van was accelling while i was trying to stop it. we finally got over to the side of the road and put it in either neutral or park just so we could get it to stop. our horn doesn't work now and our airbag probably won't deploy in case of an emergency. this could cause alot of accidents and may hurt people if something doesn't get done about it.*ak | |||
| 04/01/2002 | 05/01/2098 | ||
| Air bag warning light on dash comes on & goes off intermittently,horn does not always work.*ak | |||
| 08/01/1998 | |||
| The problem with the air bag, cruise control & horn started approximately 1000 miles over warranty. at times, the horn will work, but not often and with no regularity. in regard to the windshield wipers, i have had them repaired at the dealership once. the problem continues to persist. i have also reported the suspension to the dealership, however, they were unable to locate a problem. nlm | |||
| 03/01/1998 | |||
| Horn sounds intermittently when pressed. had contacted dealership, and informed consume rthat sop module was faulty, and airbags may not deploy. please provide any further information. *ak | |||
| 12/15/2001 | 08/01/1998 | ||
| Horn doesn't work,and cruise doesn't work. *ak | |||
| 1 | |||
| Air bag warning light illuminates/cruise control fails to function,and horn does not work. dealership is scheduled to examine vehicle, and make all necessary repairs. please provide any additional information / documentation.*ak | |||
| 06/25/2001 | 2 | ||
| During normal operation of vehicle air bag light on instrument panel came on. dealership examined vehicle and replaced clock spring material in steering column which corrected the problem. in october of 2001, air bag light came back on with additional problems of horn and cruise control failure. dealership has not examined vehicle for the second incident. please provide any additional information / attachments.*ak | |||
| 04/01/2001 | |||
| Air bag light came on while driving, and horn/ cruise control failed to function. dealership has examined vehicle, and determined that clock spring was defective and needed to be replaced. please provide any additional information/attachments.*ak | |||
| 11/22/2000 | 1 | ||
| Airbag light came on the instrument panel. at the same time the cruise control would not work and the horn would not work. the dealer advised not a good idea to drive the car due to the fact the air bag could deploy without any type of collision. also, the horn not working was a hazard. although we had an extended warranty on the vehicle, the dealer advised the matter was not covered under the extended warranty we had purchased. the cost for repair was $223.16. this should be considered as a safety item and not as a warranty item. please help ! tfsinisdwas rdu n. *ak | |||
| 06/15/2000 | 1 | 11/01/1997 | |
| Horn failed, would not shut-off, then just died. dealer wants nearly $500 to fix - rediculous!*ak | |||
| 06/13/2001 | |||
| Airbag light came on/ horn and cruise control had stopped working. taken vehicle to dealer and had clock spring assembly replaced. *ak | |||
| 1 | |||
| Airbag light stays illuminated while vehicle is in motion due to bad clock spring. also, horn assembly and cruise control are inoperable. dealer has been notified.*ak | |||
| 09/06/1999 | |||
| While driving horn blows out unexpectedly which may scare the driver and cause him to lose control of the vehicle. please provide further information. *ak | |||