Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | |||||
| 987591/7592 | 02/01/1998 | 600306 | Various information on veci label replacement. *yc | 05/06/1998 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 743 | 10/01/1997 | 6088540 | Owner's manual addendum providing additional information on how to identify thos eminivans that can be operated on ethonol (e85) fuel. *ak | 12/21/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 09/21/2007 | 100000 | ||
| Tl*the contact owns a 1998 dodge grand caravan. the contact noticed that the alarm would remain on even when she manually turned it off. the failure prevented her from starting the vehicle. she took the vehicle to the dealer and they replaced the batteries in the remote. several weeks after the repair, the failure recurred. the vehicle has not been properly repaired. the equipment information was unknown. the failure mileage was 100,000 and current mileage was 115,000. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 10/27/2003 | 98356 | 10 | 10/27/2003 |
| I purchased my 1998 grand caravan in october of 2003. i love this vehicle, it has everything i want and need. i purchased the same type of vehicle after the other one was totaled by a deer. could you please tell me why there is no recall on the air conditioner? i replaced the evaporator in my other van and this one needs the same thing done to it. this vehicle was purchased in the cooler month, but now that it reaches 100 degrees here in florida, i need an air conditioner that works. i cannot afford to pay $1,400 to fix this one, i did in my other van and am still making the payments on that repair bill. i have three children and cannot go anywhere when the heat is so intense. many people with a caravan have this same problem. can you help, can you explain why there has not been a recall on this malfunctioning problem? thank you!*ak | |||
| 09/07/2003 | 65200 | 2 | 10/24/2002 |
| This was sent to dodge's website email contact. i am sending it to you fwiiw just in case enough people complain about this. i really don't expect a reply. i just want to document my problems which are: 1. air conditioning compressor going out at 58298 miles 2. motor putting a connecting rod (we think) through the crankcase at 62,500 miles. the mechanics i know say these items should not have broken down, rather strange they say. i want to send you my gripe so that it is documented. after being towed 130 miles home and talking to 2 tow truck operators, a junk yard mechanic(ex-dodge wrench), and a patron at my wife's restaurant, i learned that no one was surprised that this motor died with this low of mileage. they have seen it happen to others or had it happen to them at nearly the exact mileage. this may be, and probably will be, the last chrysler i ever by. honda and toyota are looking pretty good right now. soooo, if you hear enough gripes, maybe you will be forced to make this right. regarding extended warranty, yes i was offered it, but refused because it is expensive and it shouldn't be needed. see honda/toyota quote. the head mechanic at my shop, with a fleet of dozens of vehicles opined the same regarding extended warranties, they are an unnecessary expense. everyone knows extended warranties are a money maker for the seller, or else it wouldn't be sold, just like any other insurance. my 2cents.*ak | |||
| 07/01/2003 | 70000 | 1 | 05/15/1998 |
| Air conditioner a/c failed due to problems at rear a/c system. defrosting/fogging problems were a consequence and created a visability problem!*ak | |||
| 06/18/2003 | 93000 | 3 | |
| Consumer states that air compressor has completely shut down. consumer also, horn is not functioning, and the warning light for air bags is on at all times.*ak | |||
| 1 | 01/01/1998 | ||
| All of the original tires on the vehicle experienced tread separation. *jg ph | |||
| 09/13/1999 | |||
| Due to defective a/c system malfunctioned, causing smoke entering the vehicle which may start a fire. previously, had problems with the ac system 5 times. delaer cannot determine the problem. please provide further information. *ak | |||
| 05/01/1998 | 1 | 11/01/1997 | |
| Air condition ducts failed. yh | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 05/01/2002 | 71652 | 100 | 04/01/2002 |
| Besides all the 1998 recalls on this van, i found a pinhole leak in the head itself. at first i thought it was a gasket leak but its not. when it ran out of water, temperature gauge did not tell me it was hot but instead registered cold. on top of the front speakers goes off and on and the rear speakers do it on occasion. stereo gets really hot to the touch. transmission seems to be doing strange things like not kicking down when stopped and then lunging while stopped or accelerating when stopped. i think this whole van should be on recall. *nm | |||
| 05/30/2000 | 4 | 10/01/1998 | |
| Bks failed in nov1999(19kmiles)rplcd dvr rotors, pads, caliper sticking, dealer greased would not cover under warranty, back bks w/n engage,adjtd. feb2000(25.5k ml) frt pads worn, caliper pops when pedal released. dealer greased. may2000 bks failed to work, cuased acident, dlr claims nothing wrong. jun2000 failed safty test due to rear brakes not engaging. *ak | |||
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||
| 09/01/2005 | 87000 | 1 | 07/02/1998 |
| Flat tire requiring need for use of compact spare tire. the instructions for the spare tire removal do not show a release mechanism that is critical for lowering of the spare tire. the release mechanism is required to lower a nylon fixture that secures the compact spare tire to the underside of the vehicle. because the instructions did not mention the release mechanism, and the release mechanism was not visible, i had to cut the nylon fixture (suggested by the service department of a dodge dealership i contacted), which then caused the spare tire to fall down. i was slightly injured but if someone had their head underneath the spare tire when it dropped down, they could be seriously injured. the nylon fixture is now ruined. the original design is poor and the instructions are clearly lacking in the use of the release mechanism. *jb | |||