Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/04/2007 | 124000 | 1 | 04/28/1998 |
| Tl*the contact owns a 1998 dodge grand caravan. the vehicle was involved in a rear end collision and crashed into the vehicle in front of her at 5 mph. the air bag failed to deploy and the seat came off track during the crash. due to the seat position, the contact could not depress the brake pedal or control the steering. the current and failure mileages were 124,000. | |||
| 01/10/2002 | 1 | ||
| Drivers seat, top back moves back while driving. would have to stop to adjust seat constantly. vehicle not taken to a dealership yet. *ak *jg | |||
| A 200 lb 80 year old man was sitting in the passenger seat of his van. when he and his wife was rear-ended in a 25-30 mph impact by a 85 nissan pickup. the impact caused the passenger seat to fall backwards and the man broke his neck, he passed away a few days later. seeing how this is a fairly new vehicle, it does not seem right that the seat broke under such a relatively minor impact. who would i need to contact to initiate a manufacturing defect claim to help cover the mountain of medical bills resulting from this a incident? | |||
| 1 | 01/05/1998 | ||
| Driver seat is uncomfortable for long drives. yh | |||
| 20 | 08/01/1998 | ||
| The seat directly behind the drivers has seatbelt receivers that are flush with the seat. this is a problem if you place a child's safety seat on that bench and hook it in because any child that enters the car and tries to hook their seatbelt in, could unhook the child safety seat. they can unhook it simply by putting a toy down next to them or even if the child in the safety seat should drop a toy it could unhook the latch. this has happened to me more times than i can count. one time as i was turning the corner my sons seat flipped completely over and landed next to the bench (between the bench and the door). you can imagine how angry i was. i have tried to go to dodge and i have called the ntsb as well as the national carseat safety bureau, but i have no answers yet. i have written to dodge, but have yet to hear from them. to keep my son safe and alive i have had to remove the middle bench and move the rear seat forward, as it has belt latches that are more difficult to unhook( they are longer) and have remained latched. do you have any suggestions for me in getting in touch with someone who can help? or to make sure someone in safeety and design at dodge will know how potentially dangerous those hooks are. thank you for taking the time to hear me and offer suggestions. sincerely, lisa rambo | |||
| 01/26/1999 | |||
| Driver's seat tracks and anchors are defective. drove, stopped and rear ended, seat went forward, came back and was broken. dealer contacted, and was unaware of the problem. also, passenger's seat was bent/ middle passenger's seat brokenand will not lift up. problems still exists. provide further information. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 01/05/2002 | 1 | 02/01/1999 | |
| While stopped the vehicle was rear-ended by another mini-van traveling at approximately 30 mph. as a result left power seat collapsed to the fully reclined position.*ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 11/17/2004 | 95000 | 1 | 10/01/1998 |
| The bolt attaching the handle to the front driver's seat reclining mechanism broke. here was no warning and no events leadingup to the failure.seat will not stay upright.vehicle is being repaired, i will retain defective parts.*ak | |||
| 08/10/2002 | 1 | 06/27/1998 | |
| Passenger seat back broke for no reason. *jb | |||
| 04/11/2000 | |||
| When van was rear ended by a 95 audi, traveling about 45 mph, driver's and passenger's seatback broke and reclined all the way back. seats are being repaired. manufacturer will be notified about the problem. the please provide any further information. *ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 08/28/2003 | 5 | 05/18/1998 | |
| Passenger seatbacks on middle row capitains seats are constantly comming loose due to bolts on side near folding hinges coming loose! very unsafe as backs of seats can fall off or recline fully back rendering seatbelts worthless!*ak | |||