Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/01/2005 | 80000 | ||
| Tl- the contact owns a 1998 dodge caravan. the contact stated that the windshield wipers were inoperable and obstructed her view of the road. the vehicle was taken to the dealer where they replaced the control unit; however, the windshield wipers failed to operate. the manufacturer was not aware of the failure. the current mileage was 128,000 and the failure mileages were 80,000. the vin was unavailable. bw | |||
| 01/01/2005 | 80000 | ||
| - the contact owns a 1998 dodge caravan. the contact stated that the windshield wipers were inoperable and obstructed her view of the road. the vehicle was taken to the dealer where they replaced the control unit; however, the windshield wipers failed to operate. the manufacturer was not aware of the failure. the current mileage was 128,000 and the failure mileages were 80,000. the vin was unavailable. bw | |||
| 06/09/2009 | 1 | ||
| Recently bought 1998 dodge grand caravan. the front wipers stopped working most immediately. we replaced the switch in the steering column and that did nothing. then we replaced the wiper motor. that seemed to work but now they won't come on until the car has been on for a while. that is not safe as the rain does not wait until the car has been on for a while. is such a safety hazard and other vans have recalls for this why not mine? *tr | |||
| 09/01/2004 | 87240 | 1 | |
| The intermittent feature of the windshield wipers just quit working as it should. it would sometimes work for a few wipes, stop working for a while, then sometimes it would start working for a few more wipes. the control module on the steering column has been replaced twice. it worked for about two blocks out of the shop & just quit again. so far i have invested over $1,000.00 trying to get them to work. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 05/08/2003 | 57796 | 06/22/1998 | |
| Transmission failure. the transmission in my 1998 dodge grand caravan began to slip and stay in second gear around 50k miles. i had it diagnosed by the dealer and the cost of repair is more than i could ever afford. i have taken it to two other mechanics and there is not much variation in price. generally the cost is going to be from $16,000 to $2,400. i cannot afford a new car either. i am reading all of the complaints about this, so why hasn't there been a recall? the dealer should gladly replace the transmissions since they are aware that this is occurring on a regular basis. it is because they do not want to absorb the cost themselves. they will recall something small like brakes or fan belt. i also have had the serpentine belt slip off twice when driving through puddles of water. both times my engine overheated and the steering column locked, both fatally serious probems. what is the deal? i demand relief! no one is going to trade this piece of junk with me. what is the dealer willing to do? | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 1 | 10/06/1997 | ||
| Fan relay failed. yh | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 10/31/1999 | 06/01/2098 | ||
| Mirrors no longer stay in place; passenger side flops around, driver side pulls out away from driver. dealer wants to charge $500. *ak | |||
| Ineffective design of mirror is causing a blindspot in both rearview and driver's side mirrors, resulting in consumer not being able to see within 30 feet behind the vehicle. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 05/01/2001 | 1 | 03/01/1998 | |
| I was walking along the driver's side of the car coming around the front of the car and walking toward the driver's door to enter the car and leave on an errand. when i walked by the power mirror assembly on the driver's side of the car, my left arm bumped the mirror assembly and i heard a snap, looked back and saw the mirror was no longer in its proper position. the mirror had released and its reflective surface was now facing perpendicular to the side of the car instead of toward the back of the car. i attempted to reposition the mirror to its proper place but it would not snap into place and will not remain stationery. i took it to the dealership but it was about one month after the end of the warranty period. the dealership representative said there has been no notification of problems with the mirror assembly. i was quoted about $300+ for the replacement and repair of the mirror assembly. the mirror broke very easily and that is very disturbing...not too mention that it is very expensive. i have used a locking, plastic fastener to secure the mirror in its proper position and plan to continue this method for the time being. i consider this to be an engineering or structural flaw as it required only a very minor bump by soft tissue to cause the damage. i am very frustrated and disappointed by this event and the quality failure.*ak | |||
| 12/21/1998 | 1 | 04/01/1998 | |
| Both left and right side exterior mirrors malfunctions. yh | |||
| 11/01/1998 | 1 | 07/01/1998 | |
| Defective sideview mirror snapped off when door was opened. yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/01/2005 | 80000 | ||
| Tl* the contact owns a 1998 dodge caravan. the contact stated that the windshield wipers were inoperable and obstructed her view of the roadway. the vehicle was taken to the dealer where they replaced the control unit, however, the windshield wipers failed to operate. the manufacturer was not made aware of the failure. the current mileage was 128,000 and the failure mileage was 80,000. the vin was unavailable. | |||
| 11/07/2003 | 75000 | 1 | |
| The windshield wipers will operate sporadically. *ak | |||
| 08/01/1998 | |||
| The problem with the air bag, cruise control & horn started approximately 1000 miles over warranty. at times, the horn will work, but not often and with no regularity. in regard to the windshield wipers, i have had them repaired at the dealership once. the problem continues to persist. i have also reported the suspension to the dealership, however, they were unable to locate a problem. nlm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 07/25/2006 | 1 | ||
| Strut tower corrosion-driver side-rust and metal breaking up-1998 grand caravan-purchased new-has 83,500 miles- have had belt problems several times-also windshield wipers intermit failure -rusted out power steering mech. totally replaced-many brake jobs-and also headlight interior switch seems to fail at times. i need to make a decission to buy a new van with hand controls or have this van hand controls installed. me thinks i need to buy a new van and be looking at another manufactor. as it seems like chrysler/dodge is not stepping up to all these failures that are seen by too many other van owners;of this 1998 model caravan. saw on line a new repair for the strut rusting called fusor #112b/mopar 05083855aa. can be used to fix this problemthe tsb #23-044-02 thru a company called lord corp. listed under their oem bulletins and repair recommendations using fusor adhesives. think i may use this on mine. hope others can use this also. thanks. *nm | |||
| 1 | |||
| While using the windshield wipers, the wiper motor failed which caused the blades to stop moving. please provide details. *jb | |||
| 01/14/2002 | 60000 | 20 | 01/15/2001 |
| Windshield wipers are uncontrollable. sometimes they work, sometimes they don't. sometimes they will not turn off. sometimes the intermittent function doesn't work. this is a serious distraction and also a big hazard in the rain. *ak | |||
| 1 | 01/01/1998 | ||
| All of the original tires on the vehicle experienced tread separation. *jg ph | |||
| Intermittently windshield wipers become inoperable when windshield wipers are activated and they cut off. also, when vehicle is first started they come on automatically, obstructing the view of the driver. dealer has inspected and repaired vehicle several times, but problem still exists. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 10/08/2006 | 116500 | 20 | 11/12/2005 |
| The wiper blades will turn on by themselves while driving. to get them to turn off you must turn the ignition system off then restart the vehicle. if you turn on the wipers while driving they will not go back off until the car has been turned off and restarted also. *jb | |||
| 11/24/2005 | 70000 | 100 | 06/23/1998 |
| The intermittent mode of the windshield wipers dose not work. the wiper control module has been replaced twice. the vehicle has been out of service a total of five days for the attempted repairs. *nm | |||
| 01/03/2004 | 70000 | 100 | 06/23/1998 |
| Windshield wippers sometimes stop working when in the intermitant mode.had module in steering column replaced. still happens. | |||
| 10/15/2003 | 65000 | 100 | 10/04/2000 |
| 1998 dodge grand caravan - windshield wipers operate sporadically on their own; in addtion, the gas gauge goes full to empty and back again sporadically. an internet search points to a faulty wiring harness as the problem. *la | |||