Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 04V480000 | DAIMLERCHRYSLER CORPORATION | from 03/01/1998 to 08/31/2000 | V (Vehicle) | 955344 | 10/12/2004 | ODI | CHRYSLER GROUP LLC | 10/06/2004 | 10/12/2004 | |||||||
| Defect Summary | On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel. | |||||||||||||||
| Consequence Summary | This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time. | |||||||||||||||
| Corrective Summary | Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. for those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. the recall began on october 12, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d17.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||
| EA04013 | CHRYSLER GROUP LLC | 06/04/2004 | 05/25/2005 | DRIVER AIR BAG CLOCKSPRING FAILURE | 04V480000 | |
| The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to nhtsa, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the corrective action are described in daimlerchrysler's letter (see recall no. 04v-480).the agency believes that further expenditure of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists with respect to those vehicles covered only by the lifetime warranty.the agency will take further action if warranted by the circumstances.see page 2 for additional information. | ||||||
| RQ04001 | CHRYSLER GROUP LLC | 01/28/2004 | 06/04/2004 | DRIVER AIR BAG CLOCKSPRING FAILURE | ||
| Complaints report air bag warning light illuminates, and this may be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no. 02v-293).this recall query has been upgraded to an engineering analysis (ea04-013). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/19/2008 | 106000 | 3 | 06/29/2002 |
| The serpentine belt on our 1999 dodge grand caravan has slipped off several times. visit carsurvey.org and you'll see that many other dodge owners are experiencing the same problem regularly. some are getting stuck in the freezing snow as a result. we've had other problems, such as a burned out computer board owed to a short in the driver's side seat. and the driver's side power window will not function. we will not buy another chrysler vehicle. furthermore, as a journalist, it's interesting to note that dodge has not taken responsibility for all the glitches in the caravan and issued additional recalls. i'd have much more respect for the company if they did. we've only had one recall, and that was for a clock spring in the steering wheel. *tr | |||
| 09/15/2006 | 1 | ||
| Consumer complaint concerning recall. the vehicles clockspring failed prior to recall notification. the consumer paid cash for the repair and request reimbursement. *ts *nm | |||
| 09/29/2006 | 147000 | 1 | 01/11/1999 |
| Dt*: the contact stated the manufacturer denied reimbursement for recall # 04v480000 regarding airbags. the recall notice was sent, then the horn failed to operate 2 days later. the vehicle was taken to a private repair shop, where the mechanic determined that the air bag, the horn, and the cruise control had all failed. the clockspring assembly was replaced, which corrected the problem. the manufacturer was contacted on several occasions. first, the contact was told the reason for denial of reimbursement was because the vehicle was not under the same ownership anymore. the second time, the given reason for denial was that the recall notice was sent out in 2004, but the recall repair work was performed in 2006. the third and final time, the reason for denial was that the contact had taken the vehicle to a private repair shop to have the recall repaired. the contact stated the reason the vehicle was taken to a private repair shop as opposed to a dealer, was that the air bag light never illuminated. updated 11/14/06. *jb | |||
| 11/04/2005 | 92000 | 1 | 05/04/2002 |
| My 1999 dodge grand caravan warning light came for the airbag. i also lost the cruise control and the horn. this all happened on 11/4/05. i started up the car and then all the warning lights came on. i contacted the local dodge dealer because this also happened to my friends dodge. the dealer stated this happens a lot on this model and the repair is around 150 dollars. i was wondering if you had a recall or received any other complaint on this matter. thank you in advanced. *jb | |||
| 07/18/2005 | 2 | 01/05/2001 | |
| Dt: consumer took vehicle to jack ellis dodge in glendale, california for recall repair of the clock spring, d17. consumer had been having problem with passenger front window not rolling down or up sometimes. consumer had this problem 3 months prior to recall repair. consumer asked dealer if this may be related to recall repair, and dealer checked it and said he was not sure if it was related. manufacturer said it could be a part of the clock spring problem. consumer says that when air conditioner was on power window worked, but when it was off window will not work. dealer told consumer that motor for window was on its way out, and repair would cost $500. consumer believed that problem was related to clock spring. consumer marked door panel to see if dealer would take panel off to check motor, and said that door panel was not removed to check motor.*ak *nm | |||
| 04/01/2005 | 1 | ||
| Vehicle was on the road about 50 mph when all of a sudden consumer lost control and hit the guard rail on the front left due to flat tire. upon impact, air bags did not deploy. *ak | |||
| 02/01/2005 | 1 | ||
| 'recall campaign' issued for clock spring assembly on grand caravan 1999. *bf the consumer stated he received a recall notice for his van but with someone else's name on the notice. *jb | |||
| 11/01/2004 | 1 | ||
| Received recall notice for clock spring. the cruise control was inoperative and the radio controls were functioning as designed. the clock spring was not in stock. *bf the horn was problematic as well. recall#04v480000. *sc *jb | |||
| 11/24/2004 | 91980 | 1 | 06/26/1999 |
| We received a safety recall notice regarding a defective air bag clock spring assembly from the manufacturer. we contacted the closest service dealer to schedule an appointment. the dealer informed us because we have over 70,000 miles on our vehicle they would not perform the recall unless the airbag light is illuminated as mentioned in the recall notice. what we don't understand is why the notice says that if the vehicle has 70,000 or less miles to contact the dealer and have the clockspring replaced even if appears the clockspring is functioning properly. but if the vehicle has more than 70,000 miles to wait until the clockspring fails. since the clockspring is a known defect. who will be liable if the clockspring fails on our vehicle and we don't get it replaced in time before there is an accident and the airbag is not deployed resulting in increased injury to the driver in a frontal crash? *ak | |||
| 03/01/2000 | 11 | 07/01/1999 | |
| Problems with vehicle's instrument panel, air bag sensors and associated printed circuit board modules. *mr there were problems with the pcm, the sensor failed, the engine stalled, the check engine light had come on along with the malfunctioning indicator light, the shift indicator light had gone out, the dash lights had gone out, and the odometer malfunctioned. the circuit board had to be replaced twice and the air bag and air bag light returned. the clock spring and air bag control module was replaced. the consumer requested reimbursement. *sc *jb | |||
| 09/04/2004 | 78400 | 1 | 05/15/1999 |
| Airbag indicator on dashboard illuminated. diagnosed as clock spring. found that problem exists in 1996-2000 grand caravans, but that recall has only been established for 1996-1998 vehicles. *ak | |||
| 07/29/2004 | 47000 | 1 | |
| After starting the vehicleair bag warning light illuminated. dealership was notified, but did not resolve the problem. *ak | |||
| 08/04/2004 | 65300 | 1 | 09/18/2001 |
| While driving air bag light illuminated. consumer pulled over and inspected the vehicle for any problems. the next day the horn failed to perform. the day after that, a little piece of plastic came out with some numbers that were related to the air bags/clock spring. consumer was told by the manufacturer that vehicle was not included in the recall for the clock spring. *ak *tc | |||
| 07/19/2004 | 1 | ||
| Consumer stated that air bag light came on, and took vehicle to the dealer. upon examining the vehicle mechanic found that clock spring was defective. looked at the internet, and was told that part was on odi investigation. *ak | |||
| 03/06/2004 | 1 | ||
| My air bag light kept coming on and i was told by a dealer that my air bag would not deploy and my car would not pass inspection unless i got it fixed. which i did and it cost $250.00. my car is a 1999 grand caravan. there was a recall on this, but only up to year 1998. when i wrote to dodge they told me there was nothing they could do, and my emails would not be acknowledged. *la | |||
| 06/30/2004 | 1 | 11/22/2002 | |
| Well a few months ago we had electrical problems with our 1999 grand caravan. the mileage, gas gauge, odometer, speedometer stopped working while i was in the van with it running in park . it turned out by a certified tech to be a manufacturer's defect because it was a wire was rubbing on a manufacturer's weld located in the overhead compartment area. so we paid for it to be fixed $500 and no problem since. so currently we had our airbag light come on along with no horn or cruise control. so i contacted dodge like some of these sites i read said to do because some other people had theirs worked on for free and i got a email which states they will not work on either reimbursement for the one and not even for the airbag light. i am currently not driving the van because i waited for my response from dodge. our van only has around 67,000 miles on it. i have the email from dodge if you are interested in showing how they respond. *jb | |||
| 06/30/2004 | 138000 | 3 | 11/25/1998 |
| Airbag light came on, horn doesn't work, cruise control doesn't work. took it to the dealer said that there had been some recalls on it but not on my model...did some research and found that this is a consistant problem on the caravans including my model.*ak | |||
| 06/18/2004 | 71514 | 2 | 06/21/1999 |
| The clock spring inside of the steering wheel malfunctioned. as a result the air bag sensor light stayed on and the horn became inoperative. *ak the cruise control was also inoperative and there was a chance that the air bag would not have functioned during a crash. *nm | |||
| 05/25/2004 | 74750 | 3 | |
| No events lead to the failure, just an immediate failure of my horn, cruise control and air bag simultaneously. i had the clockspring replaced.*ak | |||
| 05/06/2004 | 53000 | 3 | |
| While driving/idling the horn/cruise control failed to work. air bag light illuminated intermittently. dealership was notified, but did not resolve the problem. *ak | |||
| 04/02/2004 | 112655 | 1 | 07/01/1999 |
| Cruise control does not work. horn does not work and air bag warning light flashes on and off. *la | |||
| 01/02/2003 | 89000 | 1 | 06/20/2000 |
| Air bag light stays on, horn does not work and cruise control does not work on my 1999 dodge grand caravan. *ak | |||
| 03/17/2004 | 66000 | 2 | |
| Clock spring malfunctioned. as a result, the airbag sensor light stayed on, and horn become inoperative. *ak | |||
| 02/11/2004 | 65000 | 05/13/1999 | |
| I have a 1999 dodge grand caravan, with a failed clockspring. i found recalls for this , but my dealer says that my vin. # isnt covered. i dont understand how other models are covered and mine is not.*ak | |||
| 11/11/2003 | 70000 | 3 | |
| When vehicle is started air bag light comes on and stays on. when air bag light comes on neither horn nor or cruise control work. consumer feels that the clock spring is the problem, but is not absolutely sure. *ak | |||
| 12/20/2003 | 87202 | 1 | 03/15/2000 |
| 1999 dodge grand caravan started to have intermittant 'airbag' light illuminated in turns. within a day, the light stayed on steady and the horn and speed control stopped working. i understand that there was a recall up through the 1998 models and then the clockspring assembly was replaced with a newer model. it seems that the 'new' clockspring is also defective and i believe that the 1999 and later model minivans need to be included in the previous recall. | |||
| 12/09/2003 | 86800 | 3 | 12/01/2003 |
| We purchased a used 1999 grand caravan. through research we found the clockspring was the problem. crysler refuses to fix it because they said a different part was used after the last recall. they said save our receipt and if there actually a recall we would be reimbursed 100%.*ak | |||
| 10/12/2003 | 81800 | 3 | 07/12/2002 |
| Re: 1999 dodge grand caravan had intermittent and then constant air bag light followed shortly thereafter by simultaneous loss of cruise control & horn. *la | |||
| 07/09/2003 | 2 | ||
| The airbag light stays on all the time, the horn will not sound, and the cruise control does not work. the dealer had to replace the clockspring on my 1999 dodge caravan. diamler-chrysler had a recall on their 1996,1997,and 1998 dodge caravans. we owned a 1996 dodge caravan which we bought from the dealer and had it registered. we had to have that clockspring replaced apparently before the recall and we were not notified of that recall. *ak | |||
| 08/31/2000 | 25600 | 1 | 01/01/1999 |
| Small metal object (road debris) hit the underside of vehicle causing air bags to deploy while driving. vision was blocked and vehicle almost went off the road. dealer said that impact under car is enough reason for the air bags to deploy. *mr *scc *dimsii ivoq entry posted after 12/12/02 cut-over to artemis---731569 | |||
| 03/25/2003 | 75000 | 1 | 10/01/1998 |
| The vehicle experienced the same defect with the clock spring as stated in recall 02 v 2930 000, however the vehicle identification number, model, and year were not included. *jb *nlm | |||
| 02/05/2003 | |||
| Nhtsa#02-v-293-000: consumer had the same problem, dealer repaired. this vehicle is not included due to the vin#. ph | |||
| The air bag light stays illuminated. please provide any additional information. ph | |||
| 12/03/2002 | 44422 | 1 | 10/01/1998 |
| Air bag light comes on intermittently. dealer replaced clock spring cod. problem appears to be same as nhtsa recall 02v293000 for 1997 & 1998 chrysler/dodge vehicles. | |||
| 01/10/2003 | |||
| Consumer is having the same problem as recall #02v293000 air bag clock spring. ts | |||
| 06/15/2002 | |||
| Nhtsa#15350-02-v-293-000: airbag clock spring: clocks spring assembly may have been wound incorrectly during the vehicle assembly process. this recall applied for the 98. consumer states has the same problem on his vehicle with air bags. cruise control steering wheel this vehicle is year 1999. ts | |||
| 11/29/2002 | 11/01/2098 | ||
| I had a collision with a deer at 40 mph and the car was severely damaged but the air bags never deployed. this incident has been reported to dodge for investigation. dt | |||
| 11/07/2002 | 1 | ||
| Air bag light on at all times. horn and cruise controls on the air bag assembly do not work. | |||
| 07/18/2001 | 2 | 04/01/1999 | |
| Clock spring assembly was replaced in july 2000, at this time, airbag light is on .*ak dealer replaced clock spring assembly again on 14-aug-2001 with 80533 miles. serpentine belt and tensioner replaced, it was causing noise. *slc | |||
| While traveling at 10 mph and turning into parking lot air bags deployed without any indication. please provide further information. *ak | |||
| Ea01007-consumer took vehicle to dealer for a sound in steering column. dealer has replaced steering column twice, and clock spring twice but defect still occurs. *ak | |||
| 1 | |||
| During recall repair dealership informed consumer of additional wiring repairs necessary for the rear wiper that will not be included in the recall (99v-113). mjs | |||
| AIR BAGS - FRONTAL | |||
| 01/01/1901 | 1 | ||
| 1999 caravan air bags deployed when the consumer was rear ended. *ts the air bags should only have deployed during a frontal collision, however the manufacturer wrote the consumer explaining, that based on their inspection, it was revealed the vehicle had severe damage to the undercarriage that would cause the air bag to deploy. *jb | |||
| 12/01/2004 | 1 | ||
| Nhtsa recall 04v480000 concerning air bag clock spring. vehicle was taken to the dealer for recall repairs. however, mechanic charged $74.75 for the replacement of the clock spring. *ak the consumer wanted to be reimburst for the amout of service . *tc | |||
| 10/20/2004 | 1 | ||
| While driving 20 mph consumer noticed that the srs light appeared on the dashboard and remained on. vehicle was taken to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced. *ak | |||
| 11/06/2004 | 68500 | 1 | |
| While driving at 75 mph consumer struck a deer and the air bags did not deploy.*ak *tc | |||
| 10/20/2004 | 1 | ||
| While driving 10 mph, the driver's frontal air bag inadvertently deployed. the vehicle was towed to the dealer for inspection. the cause has not been determined. *ak *sc | |||
| 02/05/2004 | 99400 | 1 | |
| Clockspring failure at 99,400 miles. it's been recalled 1996 - 1998 and 2001 - 2002 and 1999 dodge durango's have all been recalled. westport dodge refused to fix under recall or warranty. it's a safety issue as the horn and air bag don't work. cruse is out but not a safety hazard. dodge should be required to fix as almost all vehicles i searched have this problem and it's the result of a manufacturing defect (it was put togather wrong, causing the failure).*ak | |||
| 08/15/2004 | 1 | ||
| While driving, the srs light appeared on the dashboard and remained on. this caused the horn and cruise control to malfunction. the consumer contacted the dealer and was informed that the clock spring needed to be replaced. please provide further details. *jb | |||
| 08/15/2004 | 130000 | 1 | |
| Airbag warning light illuminated (remains on). both cruise control and horn are inoperative. research has revealed that this is an identical problem related to the 96-98 recall for this very problem. suggest that problem is not limited to those years. vehicle mileage 133000.*ak | |||
| 04/29/2004 | 102120 | 1 | 03/20/1999 |
| Airbag light came on our 1999 dodge grand caravan. also the horn and cruise control were not working. took it into the dealer to have it repaired and found out it was the clock spring. it was replaced at a cost of $232. since then i have found out that this has been an issue with the caravan model for the last couple of years and that there is a recall on the clock spring on the '96, '97, and '98 model years. is this recall going to extend to the '99 model year? *jb | |||
| 08/01/2004 | 78800 | 100 | 03/31/2000 |
| Air bag light turns on and off while driving. usually turns off after starting engine, but turns on and off periodically. horn still works at this time and cruise control still works...for how long? *jb | |||
| 03/11/2004 | 148000 | 3 | 08/15/2000 |
| I have a problem with my 1999 grand caravan, the air bag light is on and the horn will not blow, and the cruise won't work. i got in contact with chrysler and they told me they don't know of a recall. it is dangerous to drive a car with no horn, and what if the airbag comes out and cause an accident. *ak | |||
| 07/06/2004 | 103000 | 3 | 05/21/2001 |
| Air bag indicator light is on, horn and cruise control do not work on my 1999 dodge grand caravan. highly likely, the problem is the clock spring. there is an existing recall for 1996 - 1998 grand caravans with the exact same symptoms. dodge will not fix the problem until there is a recall. they have said that it is currently under investigation for the 1999 - 2000 model year, but apparently that has been the case at the nhtsa since 2001. my last 8 digits of my vin are xr412677. *jb | |||
| 05/24/2004 | 75730 | 1 | 11/20/2001 |
| Vehicle was involved in a crash at approximately 70mph into the rear of another vehicle traveling at approximately 40mph in the same direction of travel. this would constitute the vehicle in question hitting at 30mph. *ak frontal air bags failed to deploy duing the event of a crash. nothing has been done to correct the failure at this point. | |||
| 05/05/2004 | 55500 | 3 | 03/20/1999 |
| I have a 1999 dodge grand caravan and it has recently had the air bag light illuminated constantly, in addition the cruise control and horn do not work. this is clearly the clockspring issue as identified by the nhtsa recent recall on the 1996-1998 gr caravans. i will be having to pay for this replacement at a cost of $250. i would like this investigated as it seems awfully coincidental to the 1996-1998 problem. *la | |||
| 01/01/2004 | 1 | ||
| The clockspring went out on my wifes 1999 dodge grand caravan, causing the air bag light to illuminate,the horn to stop working,and the cruise control to fail.*ak | |||
| 04/02/2004 | 119000 | 1 | |
| Airbag warning light is on, horn and cruise contol does not work. the dealer is saying that my vehicle is not covered by the clockspring recall. it should be, as this is a known manufacturing defect. *jb | |||
| 03/01/2004 | 45000 | 2 | 05/10/1999 |
| My clockspring wiring harness that controls power to the driver-sdie airbag, horn, and cruise control has failed on my 1999 dodge grand cavan (~45,000 miles) vin 1b4gp44l3xb886901. this is a safety issue and a clearly defective part that is involved in other recalls, yet chrysler will not replace the part for free.*ak | |||
| 12/30/2003 | 118000 | 1 | 10/01/1999 |
| The air bag light illuminated, the cruise control and horn were not working. the dealer replaced the clock spring at the owner's expense of $300 dollars. *nm the consumer requested reimbursement for the repair(s). *sc *jb | |||
| 11/26/2003 | 74480 | 1 | 02/01/2003 |
| While driving 25 mph the vehicle went over a pot hole and both front air bags deployed. the front passenger's side axle also broke. *nlm *sc | |||
| 07/01/2003 | 1 | 08/26/2002 | |
| The clock spring failed, which resulted in the airbag, horn and cruise control functions being inoperative. (the related recall# 02v293000) the consumer's vehicle was not included due to the vehicle identification number. ak the air bag light stayed on. the air bag light was intermittent and when the light had come on, the cruise control and horn would not work. *scc *jb | |||
| 02/06/2003 | 48500 | 1 | 05/31/1999 |
| The vehicle experienced a problem with the air bag, there was a recall regarding the issue, # 02 v 293 000, however the vehicle identification number was not included. *jb *scc | |||
| 12/17/2002 | 80000 | 0 | 02/27/1999 |
| Sometime within the past two weeks, the air bag light on the instrument panel lit up. the mechanic who usually works on our van (not at the dealership) informed us that there was a technical service bulletin concerning the clock spring. i took the van to the dealer to have the air bag checked, & showed the service technician the service bulletin. the clock spring was, in fact, defective. we own a 1999 dodge grand caravan. | |||
| 10/07/2001 | |||
| While traveling at30-35 mph on gravel roads driver's and passenger's air bags deployed without any warning. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 10/07/2000 | 0 | ||
| While driving at 35 mph vehicle in front suddenly stopped and consumer rear ended the other vehicle. front hood went under the other car, and none of the airbags deployed. consumer has contacted dealer. please provide any further information.*ak | |||
| 07/18/2000 | |||
| Reporting vehicle was involved in a frontail collision of a impact of 35-45 mph during braking, and both air bag did not deployed.dealer/mfr's notified. please provide any further details: | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 06/16/2004 | 64000 | 3 | 03/21/2001 |
| When turning a corner air bag light went on and off. then, horn went out, and cruise control failed. recall 02v293000 was issued for 1996 and 1998, but none for this vehicle. *ak *sc | |||
| 07/14/2004 | 83000 | 1 | |
| Air bag sensor light stayed on. as a result, the horn failed. *ak | |||
| 07/06/2004 | 89000 | 1 | 02/02/2000 |
| First air bag light came on, followed by subsequent failure of horn & cruise control. our dealership mentioned the clockspring and the air bag module needed replacement. thanks to the sumarries on this site, we will not be approving the module replacment (an additional cost of about 650). last eight vin: xb527782. *ak | |||
| 05/24/2004 | 69600 | 1 | 05/19/2001 |
| Air bag warning light came on and horn stopped working. was told it was a clock spring and needed replaced so both would work properly. also noticed dodge had a recall on this item for years 96-98. well the problem still exsists on the 1999.*ak | |||
| 59000 | 3 | ||
| Air bag light stays on. there is no horn or cruise control either. dealer refuses to repair, saying the extended warranty does not cover any air bags or safety restraint system. *ak | |||
| 01/09/2004 | 60010 | 1 | 08/09/2002 |
| The steering wheel in my 1999 dodge grand caravan se started making popping noises whenever i turned the wheel. i brought the vehicle into a chrysler service center since i have an extended warrenty on it. i was told that the clockspring had gone bad and needed to be replaced. i was also told that this was not covered under warranty. it cost me $250 to get this fixed. i've heard there was an investigation on this being possibly a recall item. at the very least, something like this should be covered under warranty. i have kept the receipt of this problem and would like to be notified if i can get some feedback/reimbursement for this.*ak | |||
| 11/12/2003 | 59400 | 3 | |
| Clock assembly faulty on 1999 grand caravan. this vehicle is used as a company van. first aiirbag light came on then the cruise control and horn stopped working. twice in emergency situations the horn did not work. had clock assembly replaced at a cost of $304.53. this seems to be a manufacturer problem and a recall should be in place.*ak | |||
| 11/05/2003 | 1 | 11/06/2003 | |
| I have a 1999 dodge grand caravan with the air bag light on. i have been told that i need the clock spring replaced. there was a recall on this issue with dodge in 1998 and 1999. i will send feedback to you when i get this fixed. i also will keep the part that is replaced. many thanks john bousman. *la | |||
| 01/03/2003 | 54983 | 3 | 12/01/2001 |
| The consumer stated, that the airbag sensor light continued to stay on, horn and cruise control had become inoperative. the dealer was notified. ts scc | |||
| Consumer stated while traveling without any indication the air bag indication light started flashing and vehicle horn would not sound off. dealer was contacted and noticed that the clock spring needed to be replaced. please provide further information. ts | |||
| AIR BAGS - SIDE/WINDOW | |||
| 03/01/2001 | 08/01/1999 | ||
| The horn is currently not working and after reading a news release i am concerned that my drivers side airbag may not be working. i intend to contact a dodge service department to have the horn repaired and the air bag inspected but wanted to report our concern as the news release indicated that an investigation is currently underway.*ak | |||