Consumer Complaints


Fail datemilesoccurencesPurchase date
COMMUNICATIONS - HORN ASSEMBLY
06/16/200464000303/21/2001
 When turning a corner air bag light went on and off. then, horn went out, and cruise control failed. recall 02v293000 was issued for 1996 and 1998, but none for this vehicle. *ak *sc
03/11/2004148000308/15/2000
 I have a problem with my 1999 grand caravan, the air bag light is on and the horn will not blow, and the cruise won't work. i got in contact with chrysler and they told me they don't know of a recall. it is dangerous to drive a car with no horn, and what if the airbag comes out and cause an accident. *ak
07/14/2004830001
 Air bag sensor light stayed on. as a result, the horn failed. *ak
06/30/2004138000311/25/1998
 Airbag light came on, horn doesn't work, cruise control doesn't work. took it to the dealer said that there had been some recalls on it but not on my model...did some research and found that this is a consistant problem on the caravans including my model.*ak
05/25/2004747503
 No events lead to the failure, just an immediate failure of my horn, cruise control and air bag simultaneously. i had the clockspring replaced.*ak
05/06/2004530003
 While driving/idling the horn/cruise control failed to work. air bag light illuminated intermittently. dealership was notified, but did not resolve the problem. *ak
590003
 Air bag light stays on. there is no horn or cruise control either. dealer refuses to repair, saying the extended warranty does not cover any air bags or safety restraint system. *ak
04/02/2004112655107/01/1999
 Cruise control does not work. horn does not work and air bag warning light flashes on and off. *la
01/02/200389000106/20/2000
 Air bag light stays on, horn does not work and cruise control does not work on my 1999 dodge grand caravan. *ak
03/17/2004660002
 Clock spring malfunctioned. as a result, the airbag sensor light stayed on, and horn become inoperative. *ak
03/01/200445000205/10/1999
 My clockspring wiring harness that controls power to the driver-sdie airbag, horn, and cruise control has failed on my 1999 dodge grand cavan (~45,000 miles) vin 1b4gp44l3xb886901. this is a safety issue and a clearly defective part that is involved in other recalls, yet chrysler will not replace the part for free.*ak
11/11/2003700003
 When vehicle is started air bag light comes on and stays on. when air bag light comes on neither horn nor or cruise control work. consumer feels that the clock spring is the problem, but is not absolutely sure. *ak
01/01/20045
 The on my 1999 dodge caravan works intermittently. *ak
12/09/200386800312/01/2003
 We purchased a used 1999 grand caravan. through research we found the clockspring was the problem. crysler refuses to fix it because they said a different part was used after the last recall. they said save our receipt and if there actually a recall we would be reimbursed 100%.*ak
11/12/2003594003
 Clock assembly faulty on 1999 grand caravan. this vehicle is used as a company van. first aiirbag light came on then the cruise control and horn stopped working. twice in emergency situations the horn did not work. had clock assembly replaced at a cost of $304.53. this seems to be a manufacturer problem and a recall should be in place.*ak
10/12/200381800307/12/2002
 Re: 1999 dodge grand caravan had intermittent and then constant air bag light followed shortly thereafter by simultaneous loss of cruise control & horn. *la
11/01/200205/01/2099
 Horn not working, air bag and cruise control may fail because of this defect. dt
11/07/20021
 Air bag light on at all times. horn and cruise controls on the air bag assembly do not work.
01/01/2002
 Windshield wipers/ horn, and cruise control are inoperative. cause is unknown. please provide any further information.*ak
05/12/2000210/12/1999
 The horn was not working properly, the dealer has replaced it twice. nlm
03/01/200108/01/1999
 The horn is currently not working and after reading a news release i am concerned that my drivers side airbag may not be working. i intend to contact a dodge service department to have the horn repaired and the air bag inspected but wanted to report our concern as the news release indicated that an investigation is currently underway.*ak