Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 04/15/2008 | 99815 | 1 | |
| I was trying to install my carseat when i noticed that the rear three point seatbelts don't function properly. yes, you can buckle up and feel secure but when i tested them i noticed the don't lock in place if jerked on or when pulled all the way out. that makes them useless to me because you can't use them to tighten down a carseat and they won't keep you from going out the window in an accident. i find it hard to believe that someone would put inadequate and non-functioning seatbelt in a family vehicle, but i guess that is what happens when you let robots build your cars. please contact me with any recall info or advice. *tr | |||
| 10/20/2003 | 1 | 01/10/2001 | |
| My seat belts keep coming unlatched. i have generation 3 seat belts. my daughter's car seat has come undone over 5 times in the last two years of ownership of this car. my two clients, who are semi-over weight, when they shift their bodies around, their belts come undone. it is becoming an issue with my clients and i fear that one day i may not notice they are undone. the last time a seat belt came undone was yesterday while i was driving. but it has been happening over the past two years, since i have owned this car. *la | |||
| 05/21/2003 | |||
| I am very disappointed with chrysler's stance on the gen3 seat belt. even if they don't recall it, they should give me the option to pay for the fix on my own. i urge the nhtsa to force a move by chrysler. i guess it will take one of their own children to die. *jb | |||
| 04/30/2003 | 0 | ||
| I wish to log a complaint against the daimler-chrysler corporation's decision to not voluntarily replace the gen 3 seat belts in my 1999 dodge grand caravan. i have three small children and my wife and i are in this vehicle daily. i chose this vehicle due to the comfort and versatility it offered. had i known about this issue sooner, i heard about this on the news tonight, i would not have chosen to buy this vehicle. i now am faced with either selling this wonderful, albeit deadly, vehicle or paying through the nose to have my dealer replace them with gen 4 models at full-boat price! *jb | |||
| 04/28/2003 | 0 | 02/20/2003 | |
| Fox 25 did a segment on the generation 3 seat belts, i own a 1999 dodge grand caravan that has these types of seat belts in it. i have a 5 week old daughter and i had purchased this vehicle in february after a car accident that totaled my mitsubishi galant. part of the reason i purchased this vehicle is because i was told by several people that it was a very safe vehicle to have and at this point n time i don't feel it is safe for my baby. the thought of being involved in another accident is scary enough let alone the thought of being in one and knowing there is a possibility that the safety belt i rely on to keep her car seat in place could come undone upon impact. the point of telling you all this is so you might pass it on to chrysler corp and strongly urge them to recall the safety belts, replacing our existing ones with the safest ones available. i thank you for your time and hope that action will be taken as soon as possible. *nlm | |||
| 1 | |||
| Consumer stated the clip on the seat belt which locks the seat belt, isn't functioning properly. the car seat in particular, the consumer uses an additional clip to secure the seat belt. scc *jb | |||
| 02/13/1999 | 1 | ||
| Passenger side seat belt failed during collision causing passenger to be trown onto the floor hitting his/her head on the instrument panel. however, the driver side seat belt worked properly, but driver experienced upper thigh / groin area pains and bruised from seat belt. after collision a large amount of gasoline spilled out which could have resulted in possible fire / explosion. *yc | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 09/20/2002 | 1 | 11/01/2099 | |
| The driver's side, rear passenger seat belt recepticle, broke during use. the recepticle would not lock the buckle into place. the seat belt had previously worked. nlm | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 09/17/2002 | 1 | 07/23/1999 | |
| The seat belts in my 1999 dodge grand caravan keep seizing. it is very difficult to buckle the belts and then once they are buckled it is even more difficult to unbuckle the belts. *jb | |||
| 01/09/2004 | 1 | 08/29/1999 | |
| I would like to complain that daimler chrysler is still installing seatbelts (gen3) in their vehicles and has not issued a recall on previous year models to replace the faulty seatbelts. this is extremely important to ensure the safety of passengers as well as drivers of these vehicles. i would like to be able to get free replacement of my buckles of my minivan and see that this sort of nonsense regarding the safety of passengers in vehicles is stopped now, before others are seriously injured or killed as a result. this sort of information regarding faulty buckles is extremely disturbing and something needs to be done.*ak | |||
| 04/30/2003 | 0 | 04/30/2003 | |
| On 4/30/03 i purchased a 1999 dodge caravan. i was very happy with the vehicle and came home with a big smile on my face. i turned on the news only to see a story about the gen3 seat belts. these are obviously flawed. i trust the nhtsa to do the proper reviewing and see the hazard that these belts present. do the right thing and push for a recall. my family's lives depend on you. you have a louder voice than i will ever have. | |||
| 03/14/2003 | 1 | ||
| The passenger seat belt buckle did not work properly. *jb | |||
| 03/08/2002 | 3 | 02/01/2000 | |
| While placing a purse on the floor next to the driver's seat, the driver's seat belt buckle inadvertantly released. also, while a paseenger in the center bench seat was buckling their seatbelt, the seatbelt on the child's booster seat next to it released. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 08/25/2002 | 1 | ||
| Consumer states that after having vehicle in shop for over half an hour was told that parts were not available to complete recall repairs. *mr | |||
| 08/01/2001 | 1 | ||
| Consumer recieved recall notice 01v-119, however the dealer does not have the parts available to make the repairs. nlm *slc | |||
| 10/01/2000 | 50 | 05/01/1999 | |
| 3 point seat belt (3rd row seat - right side) is unusable. it is locked into the retracted position and cannot be pulled out to use. *ak | |||
| SEAT BELTS - REAR | |||
| 03/04/2008 | 105000 | 10 | 01/01/1999 |
| Seat belts in middle row no longer latch. tongue inserts but does not catch. right rear seat belt often fails to feed enough belt out to permit buckling. *tr | |||
| 05/12/2003 | 1 | 08/15/2001 | |
| The rear seat belt did not work. the dealer was notified. *ak the rear seat belts did not catch when pulled out quickly. the front seat belts caught normally when jerked hard. the consumer requested a written reply. *scc *jb | |||
| Consumer states having problems with the back seat belts. dealer was notified. ts | |||