Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| EA99013 | CHRYSLER GROUP LLC | 06/11/1999 | 08/10/2001 | POST COLLISION FUEL SYSTEM | ||
| RQ00008 | CHRYSLER GROUP LLC | 03/09/2000 | 03/18/2002 | DC MINIVAN FUEL INJECTOR RAIL LEAK | 00V268000 | |
| Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/01/2009 | 90000 | 1 | |
| Everytime i am going downhill or steep roads, i have no control of my cars deceleration except by using my brakes. i have no manual override for downshifting or engine braking. this causes my brakes to overheat and fade. my car is equipped with an autostick (manual electronic shift), which the controls for are on the shifter handle on the column. the wire inside the shifter handle loses its connection or gets cut at the pivot point, making it non-operational. i've called my local dealer for the parts needed (autostick shifter lever) and they said, that part has been on backorder nationwide. i've also went online and talked to a few owners of the same type vehicle and they had exactly the same safety issue. there is no way to fix the cut wire because the shifter handle is a sealed unit. *tr | |||
| 04/15/2005 | 100000 | 1 | 01/22/2005 |
| On my 1999 dodge grand caravan awd 3.8 liter 4 speed automatic the transmission went into limp mode,speedometer,odometer quit working and the gas gauge is wacky. had the codes read and they came back as speed sensor malfunction and tcm not communicating with pcm. i change the speed sensors and the tcm and paid a dealer to do a quick learn procedureand dealer tells me that the procedure won't work because one of the components won't communicate. this problem occured while traveling through a canyon in utah on highway 6 known as one of the most dangerous highways in utahwhile my 4 children and wife were in the vehicle.it has still not been fixed and i can't afford to pay the dealer and i have no warranty. i feel that this should be a recall as this seems to be a very common problem. i would be more than happy to fix myself if someone at chrysler would at least tell me what to fix! this is a very dangerous situation with the speedo going out and the tranny not shifting!!! this happened at normal driving speeds without any warning and the service engine light didn't come on until after it went into limp mode. *nm | |||
| 01/01/2004 | 6 | 12/15/1998 | |
| I have a 1999 grand caravan, i have not received any recall notices at all. i have had numerous problems with this vehicle. why haven't i been notified of any of these concerns. i have problems with windshield wipers just quitting. dome lights fading in an out. now that my warrenty is up, they say i'll need a new transmission. the back gate won't unlock with a key, the windows leak, the sliding doors don't seal, they rattle going down the road. my rpm dial shoots up and down, not only that, my paint has started peeling over the back left wheel. they say it's not their problem. just started bubbling and rusting. i've had to have a gas line underneath fixed due to knocking it wasn't fixed properly. i have a lemon is what i have and now that i have no warrenty they just keep putting their hands out. i have put three sets of brakes in less than 4 years and now they say i need rotors. i live 3 miles from work. what's up with that. help!!!!!!!!!!!!!now my blower is going out of my heater, i've had to replace two hub caps, $150 each for the fragile plastic.*ak | |||
| 12/09/2003 | 86800 | 3 | 12/01/2003 |
| We purchased a used 1999 grand caravan. through research we found the clockspring was the problem. crysler refuses to fix it because they said a different part was used after the last recall. they said save our receipt and if there actually a recall we would be reimbursed 100%.*ak | |||
| 10/24/2003 | 51230 | 2 | 06/01/1999 |
| I own a 1999 dodge grand caravan, sport edition. yesterday while my wife was making a right turn on the street, the steering froze and the brakes failed. she went straight on the other side of the cross street and the van went dead. upon starting the van again, the service engine soon light came up. the speedometer was unresponsive and somehow we brought the van home. this is probably the speed sensor that has gone bad again. three months ago when i was driving the van on the freeway, the van went unresponsive and i had to pullover. upon starting the van, it showed the service engine soon light and would not catch up highway speed. i had to drive at 35 mph speed on freeway at very high engine revolutions and come home. the dealer replaced the speed sensor to fix the problem. the serious thing of the problem in this van is that the problem occurs suddenly while the van is in motion. yesterday and three months ago it could have resulted in a fatal accident. *la | |||
| 06/06/2003 | 35475 | 1 | 03/17/1999 |
| Without warning vehicle lunged forward and lost speed and speedometer went to 0mph. veh would not shift out of 1st or 2d gear. we are military stationed in germany and this is our own veh. veh taken to a local shop that honors u.s. warranty and we were told that 27 other vans had the same problem at this time and were also waiting for a new transmission. it took 6 weeks for a transmission to become available...obviously a problem if that many other vehicles had the same problem and took that long to get a tranmission. *ak | |||
| 03/27/2000 | 2 | 05/01/2099 | |
| We have leased the vehicle since may of 1999. we have replaced the input speed sensor twice now. the first time, the parts and labor were free under the manufacturer's warranty. this time, both the input and the output speed sensors went. after researching on your website, i found that this problem has occurred on other 1999 dodge grand caravans. i believe there is a defect in the part or so many people wouldn't be having the same problem. also, i don't believe a part should need to be replaced twice in 2 1/2 years time. the second repair i had done on 8/13/02 for both sensors. my mileage at the time was 41,615. i would appreciate your attention into this matter. thank you..*ak | |||
| 01/01/2002 | |||
| Windshield wipers/ horn, and cruise control are inoperative. cause is unknown. please provide any further information.*ak | |||
| 07/27/2002 | 1 | 08/01/2001 | |
| While in traffic traveling aprox.35mph vehicle suddenly dropped to lowest gear,rpms shot up,speedometer failed,service engine light came on.to shop immediately where mechanic said he has seen many dodge carvan transmission failures and to take it back to the dealer.i am the 2nd owner and don't know if the original owner had this problem and perhaps thats why he traded it with only about 40k miles on it?dealer says probably a sensor,can't fix today - come back monday. | |||
| 07/27/2001 | 1 | 03/01/1999 | |
| Speed sensor malfunctioned, and transmission not able to shift gears, was told to drive to shop for repairs. very low miles for a transmission to start failing. *ak | |||
| 06/01/2001 | 1 | 08/01/1999 | |
| Criuse control does not maintian speed on uphill roads - dealership replaced - problem corrected, tires wear out at 25000+ miles. area is outside edge on boths sides of tires bald. front end check out ok, replaced tires with rear tires, but still experiencing same problem. *ak (tiresize: 215/60-17) | |||
| 02/20/2000 | 2 | 08/01/1999 | |
| Speed control module failed, transmission stuck in 2nd gear, dealer replaced, brakes gridded when stopping, two different dealers unable to correct problem, | |||
| 10/23/1999 | 3 | 11/30/1998 | |
| Speed control failed numerous times. yh | |||
| 04/09/2000 | |||
| While making a stop vehicle surged forward because the transmission case blew out. dealer and manufacturer have been notified. *ak | |||
| 09/01/1999 | 4 | 03/01/1999 | |
| When the transmission is in overdrive, there is a whistle sound when the trottle is pressed. releasing the trottle stops the whistle. this happens when cruise control is on as well as with out, can be reproduced very easily at various speeds. at higher speeds it is louder, i.e. it is louder on the highway than on surface streets. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 1 | |||
| The accelerator pedal traveled to the floor own its own, which increased speed, the consumer had to put the gear into neutral to stop the vehicle. *jb | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 06/03/2005 | 87216 | 1 | 07/02/1999 |
| Dt: while driving on i-95 consumer noticed the vehicle was going fast, she took foot off the accelerator and the vehicle didn't slow down, she then tapped the accelerator to try and slow the vehicle down this only made the vehicle accelerate faster. consumer then got into the break down lane and put both feet on the brakes and the vehicle slowed to 65 mph. consumer finally turned the ignition off to stop the vehicle. consumer called concord state police to assist. the consumer had the vehicle towed, and the repair man stated that the throttle cable was frayed and got stuck in the housing, and couldn't come out of housing. the consumer actually still has the cable.*ak throttle cable replaced. *tt | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/16/2004 | 64000 | 3 | 03/21/2001 |
| When turning a corner air bag light went on and off. then, horn went out, and cruise control failed. recall 02v293000 was issued for 1996 and 1998, but none for this vehicle. *ak *sc | |||
| 03/11/2004 | 148000 | 3 | 08/15/2000 |
| I have a problem with my 1999 grand caravan, the air bag light is on and the horn will not blow, and the cruise won't work. i got in contact with chrysler and they told me they don't know of a recall. it is dangerous to drive a car with no horn, and what if the airbag comes out and cause an accident. *ak | |||
| 06/30/2004 | 138000 | 3 | 11/25/1998 |
| Airbag light came on, horn doesn't work, cruise control doesn't work. took it to the dealer said that there had been some recalls on it but not on my model...did some research and found that this is a consistant problem on the caravans including my model.*ak | |||
| 05/25/2004 | 74750 | 3 | |
| No events lead to the failure, just an immediate failure of my horn, cruise control and air bag simultaneously. i had the clockspring replaced.*ak | |||
| 05/06/2004 | 53000 | 3 | |
| While driving/idling the horn/cruise control failed to work. air bag light illuminated intermittently. dealership was notified, but did not resolve the problem. *ak | |||
| 59000 | 3 | ||
| Air bag light stays on. there is no horn or cruise control either. dealer refuses to repair, saying the extended warranty does not cover any air bags or safety restraint system. *ak | |||
| 04/02/2004 | 112655 | 1 | 07/01/1999 |
| Cruise control does not work. horn does not work and air bag warning light flashes on and off. *la | |||
| 01/02/2003 | 89000 | 1 | 06/20/2000 |
| Air bag light stays on, horn does not work and cruise control does not work on my 1999 dodge grand caravan. *ak | |||
| 02/11/2004 | 65000 | 05/13/1999 | |
| I have a 1999 dodge grand caravan, with a failed clockspring. i found recalls for this , but my dealer says that my vin. # isnt covered. i dont understand how other models are covered and mine is not.*ak | |||
| 11/11/2003 | 70000 | 3 | |
| When vehicle is started air bag light comes on and stays on. when air bag light comes on neither horn nor or cruise control work. consumer feels that the clock spring is the problem, but is not absolutely sure. *ak | |||
| 11/12/2003 | 59400 | 3 | |
| Clock assembly faulty on 1999 grand caravan. this vehicle is used as a company van. first aiirbag light came on then the cruise control and horn stopped working. twice in emergency situations the horn did not work. had clock assembly replaced at a cost of $304.53. this seems to be a manufacturer problem and a recall should be in place.*ak | |||
| 10/12/2003 | 81800 | 3 | 07/12/2002 |
| Re: 1999 dodge grand caravan had intermittent and then constant air bag light followed shortly thereafter by simultaneous loss of cruise control & horn. *la | |||
| 08/05/2000 | 1 | 09/01/1999 | |
| We have been complaining that there is something wrong with the transmisson since september 1999. the dealer said that the computer shows in spec. the speed sensor went and the van could not shift gears. replaced and failed again taking out the speedometer. told it was just a lose wire this time. the dealer told me that all 1998-99 vehicles have the same rev of sensor and chrysler will not replace them until the fail. at the same time the airconditioner failed -told that the condenser failed due to leaves rotting the system. a vacuum hose failed and another one came lose. now the trans shudders when shifting. told that the tran is built like this and most people don't notice it. chrysler is aware of the problem but won't fix it. dealer suggested that i not keep this vehicle past warranty as it will continue to fail and become costly to me. they also told me my expectations were too high and i should have purchased a foreign vehicle if i wanted reliability. i contacted chrysler. their cust service said that they are only concerned with fixing the vehicle and not building customer relations. i was told that managers will not speak to customers. my wife was almost rear ended when the transmission failed and is afraid to drive the vehicle. | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 11/01/2002 | |||
| When accelerating or letting off accelerator pedal. theres some jerking in vehicle. took to a mechanic and they stated transmission needs rebuilding. please provide any further information. ts | |||
| 03/09/2001 | 1 | 07/01/1999 | |
| Consumer was parked with motor running, put foot on brake , vehicle in gear and engine revved and vehicle accelerated, and hit another vehicle/ building, and a couple of trees. finally, got to stop at an embankment. vehicle totalled. *ak | |||