Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 01/01/2004 | 6 | 12/15/1998 | |
| I have a 1999 grand caravan, i have not received any recall notices at all. i have had numerous problems with this vehicle. why haven't i been notified of any of these concerns. i have problems with windshield wipers just quitting. dome lights fading in an out. now that my warrenty is up, they say i'll need a new transmission. the back gate won't unlock with a key, the windows leak, the sliding doors don't seal, they rattle going down the road. my rpm dial shoots up and down, not only that, my paint has started peeling over the back left wheel. they say it's not their problem. just started bubbling and rusting. i've had to have a gas line underneath fixed due to knocking it wasn't fixed properly. i have a lemon is what i have and now that i have no warrenty they just keep putting their hands out. i have put three sets of brakes in less than 4 years and now they say i need rotors. i live 3 miles from work. what's up with that. help!!!!!!!!!!!!!now my blower is going out of my heater, i've had to replace two hub caps, $150 each for the fragile plastic.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/19/2008 | 106000 | 3 | 06/29/2002 |
| The serpentine belt on our 1999 dodge grand caravan has slipped off several times. visit carsurvey.org and you'll see that many other dodge owners are experiencing the same problem regularly. some are getting stuck in the freezing snow as a result. we've had other problems, such as a burned out computer board owed to a short in the driver's side seat. and the driver's side power window will not function. we will not buy another chrysler vehicle. furthermore, as a journalist, it's interesting to note that dodge has not taken responsibility for all the glitches in the caravan and issued additional recalls. i'd have much more respect for the company if they did. we've only had one recall, and that was for a clock spring in the steering wheel. *tr | |||
| 07/18/2005 | 2 | 01/05/2001 | |
| Dt: consumer took vehicle to jack ellis dodge in glendale, california for recall repair of the clock spring, d17. consumer had been having problem with passenger front window not rolling down or up sometimes. consumer had this problem 3 months prior to recall repair. consumer asked dealer if this may be related to recall repair, and dealer checked it and said he was not sure if it was related. manufacturer said it could be a part of the clock spring problem. consumer says that when air conditioner was on power window worked, but when it was off window will not work. dealer told consumer that motor for window was on its way out, and repair would cost $500. consumer believed that problem was related to clock spring. consumer marked door panel to see if dealer would take panel off to check motor, and said that door panel was not removed to check motor.*ak *nm | |||
| 09/13/2004 | 88000 | 1 | |
| Motor for the passenger's side window door was defective. dealer done a thorough process to isolate the problem, and will replace the motor. manufacturer did not cooperate.*ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - LINKAGES | |||
| 01/01/2004 | 6 | 12/15/1998 | |
| I have a 1999 grand caravan, i have not received any recall notices at all. i have had numerous problems with this vehicle. why haven't i been notified of any of these concerns. i have problems with windshield wipers just quitting. dome lights fading in an out. now that my warrenty is up, they say i'll need a new transmission. the back gate won't unlock with a key, the windows leak, the sliding doors don't seal, they rattle going down the road. my rpm dial shoots up and down, not only that, my paint has started peeling over the back left wheel. they say it's not their problem. just started bubbling and rusting. i've had to have a gas line underneath fixed due to knocking it wasn't fixed properly. i have a lemon is what i have and now that i have no warrenty they just keep putting their hands out. i have put three sets of brakes in less than 4 years and now they say i need rotors. i live 3 miles from work. what's up with that. help!!!!!!!!!!!!!now my blower is going out of my heater, i've had to replace two hub caps, $150 each for the fragile plastic.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/23/2006 | 114486 | 1 | 07/07/1999 |
| Wipers not working on 1999 dodge caravan. surfing the web and saw many related issues to this problem. it appears there were enough reports to request a recall. i consider this serious issue due to road condition when the wipers are needed and the vision impact also. it also appears that chrysler/dodge is aware of a problem. *jb | |||
| 01/01/2004 | 6 | 12/15/1998 | |
| I have a 1999 grand caravan, i have not received any recall notices at all. i have had numerous problems with this vehicle. why haven't i been notified of any of these concerns. i have problems with windshield wipers just quitting. dome lights fading in an out. now that my warrenty is up, they say i'll need a new transmission. the back gate won't unlock with a key, the windows leak, the sliding doors don't seal, they rattle going down the road. my rpm dial shoots up and down, not only that, my paint has started peeling over the back left wheel. they say it's not their problem. just started bubbling and rusting. i've had to have a gas line underneath fixed due to knocking it wasn't fixed properly. i have a lemon is what i have and now that i have no warrenty they just keep putting their hands out. i have put three sets of brakes in less than 4 years and now they say i need rotors. i live 3 miles from work. what's up with that. help!!!!!!!!!!!!!now my blower is going out of my heater, i've had to replace two hub caps, $150 each for the fragile plastic.*ak | |||
| 01/01/2002 | |||
| Windshield wipers/ horn, and cruise control are inoperative. cause is unknown. please provide any further information.*ak | |||
| 1 | 02/01/1999 | ||
| In light snow plastic gear that controls windshield wiper arm has stripped off, causing it to become inoperative. 2. also there is no safety lock for gear shift that prevents vehicle from rolling in case someone moves gear shift without applying brakes.*ak *slc | |||
| While traveling with windshield wipers running, passenger's side windshield wiper stopped working, causing driver's side to run alone. dealer has been notified. please provide further information. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 05/01/2003 | 40000 | 08/07/1999 | |
| Wipers not working on 1999 dodge caravan. surfing the web and saw many related issues to this problem. it appears there were enough reports to request a recall. i consider this serious issue due to road condition when the wipers are needed and the vision impact also. it also appears that chrysler/dodge is aware of a problem. *nlm | |||