Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/29/2012 | |||
| Hi i own a 2000 dodge grand caravan.have been having problems for about a yr.tried contacting dodge they said they couldnt help me or give me any suggestions.they said because the van has a lot of miles.i went online to reasearch the problem.apparently a lot of people are having the same issues as me.i did have my mechanic chk it out.he could not resolve the issue after 1wk.it statred with a dead battery,the gauges on the dashboard sometimes not wrking,the ac is blowing hot air or not wrking at all and the drivers side window not going down.now none of the gauges wrk including my gas gauges,speadometer,air,window,car temp and the lights stay on when i turn the car on.i am a single mom i cannot pay redicilious amounts of money for them to figure it out.there are a lot of people on the internet that have the same issues but have not addressed the issue with dodge.someone needs to do something about this issue.this is very dangerous i have run out of gas on the highway and on a road where gas is not off the exit.i am a mother of two and thats not safe.please see if you could help me.thankyou | |||
| 09/13/2011 | 100000 | ||
| Tl* the contact owns a 2000 dodge grand caravan. the contact stated the vehicle was parked and off when it caught on fire. the fire was extinguished and the fire department confirmed that the fire originated from the fuse box. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 100,000. | |||
| 09/13/2011 | 100000 | ||
| Tl- the contact owns a 2000 dodge grand caravan. the contact stated the vehicle was parked and off when it caught on fire. the fire was extinguished and the fire department confirmed that the fire originated from the fuse box. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 100,000. kmj | |||
| 09/13/2011 | 100000 | ||
| Tl- the contact owns a 2000 dodge grand caravan. the contact stated the vehicle was parked when it caught fire. the fire dept confirmed the fire emitted from the fuse box. the vehicle was destroyed. the vehicle was not taken to the dealer, but the manufacturer was contacted. the failure and current mileages were 100,000. rds | |||
| 10/26/2010 | 64744 | ||
| Repeatedly the entire instrument panel goes dead-no speedometer, odometer, or other gauges visible, also the gearshift indicator lights go dead. have replaced entire computer at high expense, then had recurrence of problem. have taken van to dodge dealer but were unable to isolate problem. on dodge forum this is a recurrent defect in these cars-see link http://www.topix.com/forum/autos/dodge-caravan/t4ajes74f3ac3voab | |||
| 12/15/1999 | 5 | 2 | 12/06/1999 |
| Dt: the contact stated there have been numerous electrical problems which resulted in the dashboard panel lights flashing on and off while driving. she took the vehicle to a dealer for multiple attempts to correct this problem. also, there was a leak within the roof, resulting in damage to the carpeting. there is a slashing sound within the roof compartment after a heavy rain. the carpet has been replaced five times, and the television was replaced once as a result of the leak. *ak. updated 11/30/2005 - glazed serpentine belt caused grinding noise when turning. the left middle seat head rest came loose from the guide rod. the door sticks and the siding door makes noise when opening. the rear window rattles when opened. the fog lihjt are ionpertive. the horn spunded weak because the keyless entry remote needed to be reprogrammed. the tail light had moisture in it. the locking gas cap was hard to open. the rear tire had a slow leak. *nm | |||
| 01/01/1901 | 89552 | 1 | |
| 2000 pontiac grand am safety recall regarding clockspring replacement.*mr the clockspring recall was repaired the fuse for the blower motor, the back up lamps and turn signal blew out when the vehicle was put in reverse. *nm | |||
| 02/02/2005 | 103000 | 1 | 01/19/2005 |
| I purchased my vehicle 2 weeks ago when i was driving down the freeway, it felt like i hit something but nothing was in the road. i assumed i had a blowout. when i pulled to the side of the road the hood was smoking, and the tires were fine. i then proceeded to open the hood to find a fire. the fire department came to put out the fire and suggested that it was an electrical malfunction. i am currently in the process of having the vehicle evaluated to find out if this is true. *jb | |||
| 08/01/2004 | 1 | 02/01/2000 | |
| Problems with vehicle's alternator, battery, brakes and electrical system.*mr the consumer feels that the electrical problem caused them the replace the battery three times and the alternator twice in four years. the serpentine belt broke and left the driver stranded in rush hour traffic. the brakes failed which resulted in an accidents. multiple brake components had been replaced prior to this accident. the consumer believes the vehicle is unsafe and request reimbursement. *nm | |||
| 02/25/2004 | 15 | 01/19/2004 | |
| I recently purchased my van used, and have had the following problems with it..the automatic door looks work when they want to. i have had my childs care seat come unbuckled from the middle bench seat before. my brake lights come on when they want to and stay on, in the middle of the night you will get up and find the brake lights have come on for no reason. the lastest problem is when you open a door on the van, the open door light comes on and my low gas light comes on and makes its warning tone and my fuel gauge goes to empty. when you close the door and the warning lights go off and my fuel gauge returns to full.*ak | |||
| 11/25/2002 | 7 | 01/30/2000 | |
| I have taken vehicle to the dealer 7 times to fix electrical issues. when headlights are on dash functions crash, locks don't work, wipers don't work, check engine light on. dealer has replaced fuses, re-wired, replaced body control module. dealer is unable to resolve problem. now dealer advises that in order to fix the problem, it will require 3 electrical harnesses, costing $3000! *jb | |||
| 07/20/2002 | |||
| There is a noise in steering wheel, vehicle vibrates when changing from drive to reverse gear. contacted dealer. electrical system problem *ak | |||
| 06/20/2001 | 1 | ||
| There was smoke coming from the vehicle, the insured pulled over checked under the hood and saw there was a fire, fire due possibly from the electronic corrosion system.(claim#51-0491-429)*jb | |||
| 1 | 12/06/1999 | ||
| Vehicle experiencing multiple electrical system problems (tv, vcr, speakers, dome light, alarm system). | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 06/25/2005 | 18000 | 15 | 10/13/2004 |
| While driving vehicle shuts down completly if key is turned off vehicle will most times restart,several times vehicle would only start after waiting several hours this happens sporatically about once a week vehicle has less than 20,000 miles fuel filter replaced old filter unavailable starter relay replaced old relay is available | |||
| 07/31/2003 | 498000 | 12 | 03/21/2000 |
| Electrial short that render all dashboard gauges to cease functioning.n addition, electrical short did not allow transmission to properly shift gears.lectrical short caused additional damage to circuit board (so the dealer claims) | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 02/18/2008 | 65000 | 1 | |
| Regarding the ignition problem with the proper key being inserted and not turning..i had the same problem several times and was also stranded. i learned if you put the key in and tap the end of the key (as if you're trying to tap it further into the ignition) with a rubber handled screwdriver a couple times it will then turn and start right up. *tr | |||
| 02/19/2008 | 150000 | 20 | |
| 2000 grand caravan.....initially, the instrumentation cluster would intermittently extinguish. hitting a bump, it would come back on. most recently, the van will not start. no instruments, no click, no nothing. if you whack the top of the dash with your fist, all instruments come on, and the van starts. i have not repaired it yet, but intend to pull the dash and check for bad solder connections. *tr | |||
| 05/08/2006 | 120000 | 1 | 05/01/2002 |
| Lock cylinder engages column lock and will not disengage. ongoing problem that has gotten increasing harder to get the column to release. per dealer tsb on problem. will have to have drilled out and replaced. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/06/2002 | 1 | ||
| Fuse for turn signals and abs light on dash keeps blowing, dealer replaced fuse 4 times in 3 weeks.*ak. consumer stated the dealer found the wire casing running under the vehicle hitting the transmission and over time it had worn through the coating.*jb | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 05/25/2007 | 59000 | 1 | |
| Heating/airconditioning fan switch would not function in one position, traced problem to burned up and short out connector and resisitor connector in engine compartment that operated heating/air conditioning fan speed. replaced parts. poor design, will not accept electrical load over extended operation. old parts avalible. *ak | |||
| 02/08/2004 | 15000 | 1 | 10/31/2000 |
| There was a fire under the hood which caused 2 explosions. the first explosion appears to have been an electrical fire. the second explosion was in the gas or fuel line. the entire engine area was burned and the fire cracked the windshield and started moving into the front of the car. no one was hurt. the car was determined to be a total loss. no repairs were made. this is a claim to replace or repair the car. police and firemen were called to the fire. fire report was made.*ak | |||
| 07/31/2003 | 498000 | 12 | 03/21/2000 |
| Electrial short that render all dashboard gauges to cease functioning.n addition, electrical short did not allow transmission to properly shift gears.lectrical short caused additional damage to circuit board (so the dealer claims) | |||
| 04/26/2002 | 1 | 07/01/2000 | |
| My wife was driving the vehicle when she smelled a burning odor. she looked behind her and saw flames coming out of the right rear side panel next to the third seat. she pulled over and called 911. the police and fire dept. came and put out the fire. the fire dept. said it appeared to be caused by an electrical short. my insurance company, new jersey manufacturers insurance co., declared the car a total loss and took it. | |||
| 11/01/2000 | |||
| Car was totally consumed in fire. no accident or involvement with any car or object. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/02/2004 | 51500 | 2 | 09/15/2002 |
| The switch that controls the lighting on the instrument panel and the dome lights would intermittently make a buzzing noise, and causes the panel lights to flicker while driving at night during various speeds of 0-60 mph. dealer was notified.*ak | |||
| 03/25/2004 | 42000 | 07/26/2000 | |
| I just purchased my 2000 dodge grand caravan july 26,2003. in march of 2004, i got into my van, started it up, and when i went to back up i heard a ding and my abs light came on and then went off. from that point on, the abs light would come on and when it did, the controls in the dashboard would stop working. i would loose my odometer, tachometer, gas gauge, speedometer, and gear select. i took it to a dodge dealership, they had it for 3 days and said that they could not find the problem. i then took it to an automotive electrical service shop, they have had my van for 3 weeks and can not find the problem. they have supposedly called dodge and dodge is not helping them. they recommend us taking it back to a dodge dealership again. obviously there is a problem with the van and no one can find it and i can not drive the van safely without this problem being fixed. | |||
| 10/11/2002 | 7 | 09/01/2000 | |
| Vehicle was brought to dealership 6 times for the same reported electrical problem. when vehicle went over bumps, turned right, or owner turned on the heat.....the interior lights would flash, door locks would go up and down, and the emergency brake light and the door ajar lights on the dash would flash. each time we brought the vehicle to be checked we were told that electrical problems were hard to diagnose unless it was physically happening while being diagnosed! the dealership adjusted the doors and replaced the bcm motor under the dash however electrical problems continued and on 10/11/02 the vehicle caught fire in the dash by the steering column while i was driving it with my children in the vehicle!!! we got out without injury thank goodness but the vehicle was totally engulfed within 6 minutes! to dodge this was no loss to such a large company but to my husband and i...it could have been our 4 children! mr | |||